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Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Director of the Women and LGBT Center will be responsible for the development, implementation, and assessment of comprehensive educational programs to address the needs of women and the lesbian, gay, bisexual, and transgender (LGBT) community on campus. This position will serve as an advocate for students on issues related to gender, gender identity, sexual orientation and strive to promote a positive and inclusive environment on campus. Primary responsibilities also include, but are not limited to, providing leadership in implementing programming and education for the entire university community; advise individual students and student organizations; counsel and assist students and student organizations with problem solving and conflict mediation; manage departmental and program budgets; and supervise program coordinator, student and para-professional staff in the office. Essential Functions: Plan, execute, and assess departmental educational programs, initiatives, and services including but not limited to: Allies Program, Women Symposium, LGBT Equality Forum, campus training activities, and assist in the facilitation of learning experiences such as Intersections, and seminars, Athletics Diversity Council Class, among others. Work with students, faculty, and staff on women’s, gender, and LGBT awareness issues, as well as issues affecting a diverse student population. This includes advising and/or collaborating with student organizations with a particular emphasis on issues related to the mission of the center and creating or enhancing partnerships with other offices on campus and in the local community. Provide administrative oversight for the Women & LGBT Center including budget management, website maintenance, assessment of program and learning outcomes, and daily operational functions. Direct public relations efforts related to the Women and LGBT Center including information fairs, campus outreach, and president commission committees. Work with students, staff, faculty, and community members to provide networking and program collaborations. Represent the Women & LGBT Center on the Student Development Leadership team, as well as university committees. Support the implementation and realization of the goals and learning domains in the student affairs strategic plan. Other Duties as assigned Occasional evening/weekend hours required for programs, trainings and retreats.    Qualifications   Education and Experience: A Master's degree is required. A minimum of six (6) years of experience is required. Experience in programming, especially in the areas of gender issues, lesbian, gay, bisexual, and transgender student experiences, and diversity; event planning experience, strong community networking is required. Experience in training, teaching, and/or facilitation of educational programs is also required.  A minimum of three (3) years of supervisory experience is required.  Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.   Candidates must have a demonstrated ability to work well with college students in an advising and development environment. Additionally, they need a thorough understanding of complex issues surrounding inclusive collegiate environments. Candidate must be proficient in Microsoft Office, web programs and general computer skills.  Physical and Environmental Demands: Sit for long periods of time Handle objects (dexterity) Deadline to Apply: Priority consideration may be given to submissions received by April 17, 2026. This position is open until filled.  EEO Statement SMU is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .

Minimum Qualifications Bachelor’s degree in computer science or a related field, or a Master's degree in computer information systems; and three years automated systems and/or network experience including two years of supervisory experience. Must provide own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. Position Summary This is highly responsible administrative and managerial work directing and supervising the Automated Services Section of the Support Services Division for the Alachua County Library District. An employee assigned to this classification is directly responsible for project teams performing systems analysis, systems development, programming, testing and maintenance; selection and implementation of purchased software applications; network analysis, network development and network maintenance. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results. Examples of Duties Coordinates the work of a major section and/or District-wide service that includes but is not limited to: management of the library automation system, management of the library computer network, maintenance of all software and hardware for the Library District, provision of computer support and training for library staff and maintenance of the library website. Supervises and coordinates the activities of subordinate managers and other employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Keeps abreast of new developments in the field, especially as they relate to library operations. Analyzes needs and recommends and implements appropriate measures for improving service; disseminates such information to section and other library staff. Plans, organizes and coordinates library District-wide in-service training for the Support Services Division and/or District staff. Provides technical assistance and guidance to subordinate staff. Develops Section budget, monitors, and controls budget expenditures. Plans and organizes services. Recommends policies to the Support Services Division Director; implements approved procedures for the section and the library system. Assists in establishing standards for collections; services and devises control procedures to assure the attainment of standards. Works with the Support Services Division Director to provide a coordinated program of library services in compliance with the Long Range Plan and Service Level Guidelines. Coordinates District-wide projects and studies as assigned by the Support Services Division Director; develops, implements, analyzes and reports statistical measures of library service. Recommends changes in Long Range Service Plans to the Support Services Division Director; assists in developing plans District-wide as assigned. Provides Board of Trustees and Governing Board with information as requested by the Support Services Division Director. Provides the public with information by utilizing library resources, and through public presentations on library services; resolves complaints. Conducts and reviews research projects to determine the feasibility of upgrading and/or adding to existing systems. Meets with a variety of users to determine information processing needs and recommends alternative solutions to existing and anticipated problems. Establishes, directs and monitors the job flow for team projects. Reviews and evaluates operating policies and procedures and makes recommendations to improve operating efficiency and productivity. Supervises the activities of systems and programming for revising and integrating complex operating systems. Performs short-range planning and recommends alternatives for increasing productivity. Attends conferences and participates in related professional organizations. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles, practices, and techniques of system sciences, especially as they apply to public libraries. Thorough knowledge of local and wide area network software, especially as they apply to public libraries. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. The ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Considerable knowledge of principles and practices of administration and organization including general budgeting, accounting and personnel techniques and management principles and practices. Ability to communicate effectively both orally and in writing, including the preparation of written reports and memoranda. Ability to develop long and short-range goals and ensure they are properly implemented. Ability to conduct meetings. Ability to effectively manage multiple, concurrent complex system development projects. Ability to establish and maintain effective working relationships with Division Directors, peers, supervisors, fellow employees, and general public. Understand how and why Library policies and procedures were developed. Ensure patron compliance of all policies and procedures through effective communication and enforcement. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and be mobile. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance:   Employee Benefits New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Day   Additional Christmas Holiday   3 Floating Holidays    Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.

Minimum Qualifications Bachelor's degree in personnel administration/human resources management, business administration, public administration or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following four County's skills assessment tests:   Microsoft Excel and Microsoft PowerPoint   The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing.   Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is entry-level professional work assisting in the administration of Equal Opportunity Programs in the Equal Opportunity Office.  An employee assigned to this classification is responsible for conducting workshops on and doing research on Equal Opportunity Laws, disseminating information to the public, investigating complaints of discrimination/harassment, and providing assistance in implementing the County's Equal Opportunity Program. Work is performed under the general direction of a higher-level supervisor and reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values. Responsible for initial intake of complaints of discrimination. Advises the general public and County employees of program policies and procedures.  Assists in responding to complaints regarding employment, housing and public accommodation issues. Provides equal opportunity counseling. Plans, coordinates and presents various workshops for Equal Opportunity program areas. Responds to internal and external requests for assistance. Serves as liaison with federal, state, county, and local agencies on public education and outreach events related to Equal Opportunity program areas. Attends various Advisory Committee meetings. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Federal, State and local Equal Opportunity guidelines and laws. Knowledge of County policies, procedures and regulations related to assignment.   Ability to implement Equal Opportunity policies and procedures.   Ability to effectively express ideas, both in written and verbal communications. Ability to organize the work area in an efficient manner. Ability to write memoranda, detailed reports and analyses. Ability to collect data and analyze facts and statistical information. Ability to work independently. Ability to establish and maintain good working relationships with County employees, community organizations and the public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in Library Science from a library school program accredited by the American Library Association and two years of professional library experience, including one year of supervisory/leadworker experience. Must have own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. Position Summary This is advanced professional and specialized supervisory work with some administrative and managerial responsibilities within the Alachua County Library District, requiring professional judgment, and current knowledge of library services, available technologies and managerial techniques learned through formal professional education and experience. An employee in this classification is responsible for assignments involving significant responsibility and decision-making such as the supervision of a department, branch or other section of a major library division. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties Serves as assistant to the Branch, Department, or Section Manager. Assumes administrative and supervisory responsibility for the Branch, Department, or Section in the absence of the Manager and coordinates service delivery and the safety and security of staff and public. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation, as required. Assists Manager in establishing plans, priorities, and procedures and recommends changes in organization structure and resource allocation to meet library goals. Provides information services and guidance to library patrons in the selection, organization, and interpretation of library materials, and in the effective use of technology and library facilities. Develops materials collections District-wide by selecting materials for acquisition, rotating materials throughout the District, and weeding of materials from the collection. Reviews employee and patron recommendations on materials. Supervises the development and maintenance of library catalogs. Resolves problems involving subordinate staff and/or the public. Assists Manager in the preparation of Library District budgets. Plans and coordinates special projects to enhance Library services to patrons and the community. Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of professional principles, practices, systems, and techniques of public librarianship. Considerable knowledge of the major fields of learning comprising the social sciences, natural sciences, and humanities. Knowledge of technological, general and specialized reference sources. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. Ability to use word processing, presentation and spreadsheet applications. Ability to use emerging technology for patron service. Ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Ability to prepare, organize and provide public presentations and programs of interest. Ability to establish and maintain effective working relationships with co-workers and library patrons, and civic organizations. Ability to communicate effectively both verbally and in writing. Ability to maintain complex records, perform in depth research and prepare reports PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to loud. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance:   Employee Benefits New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Day   Additional Christmas Holiday   3 Floating Holidays    Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.

Minimum Qualifications Bachelor’s degree in computer science or a related field or a Master's degree in Library Science from a library school program accredited by the American Library Association; and three years automated systems and/or network experience including two years of supervisory experience. Must provide own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. Position Summary This is highly responsible administrative and managerial work directing and supervising the Automated Services Section of the Support Services Division for the Alachua County Library District. An employee assigned to this classification is directly responsible for project teams performing systems analysis, systems development, programming, testing and maintenance; selection and implementation of purchased software applications; network analysis, network development and network maintenance. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties Coordinates the work of a major section and/or District-wide service that includes but is not limited to: management of the library automation system, management of the library computer network, maintenance of all software and hardware for the Library District, provision of computer support and training for library staff and maintenance of the library website. Supervises and coordinates the activities of subordinate managers and other employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Keeps abreast of new developments in the field, especially as they relate to library operations. Analyzes needs, and recommends and implements appropriate measures for improving service; disseminates such information to section and other library staff. Plans, organizes and coordinates library District-wide in-service training for the Support Services Division and/or District staff. Provides technical assistance and guidance to subordinate staff. Develops Section budget, monitors, and controls budget expenditures. Plans and organizes services. Recommends policies to the Support Services Division Director; implements approved procedures for the section and the library system. Assists in establishing standards for collections; services and devises control procedures to assure the attainment of standards. Works with the Support Services Division Director to provide a coordinated program of library services in compliance with the Long Range Plan and Service Level Guidelines. Coordinates District-wide projects and studies as assigned by the Support Services Division Director; develops, implements, analyzes and reports statistical measures of library service. Recommends changes in Long Range Service Plans to the Support Services Division Director; assists in developing plans District-wide as assigned. Provides Board of Trustees and Governing Board with information as requested by the Support Services Division Director. Provides the public with information by utilizing library resources, and through public presentations on library services; resolves complaints. Conducts and reviews research projects to determine the feasibility of upgrading and/or adding to existing systems. Meets with a variety of users to determine information processing needs and recommends alternative solutions to existing and anticipated problems. Establishes, directs and monitors the job flow for team projects. Reviews and evaluates operating policies and procedures and makes recommendations to improve operating efficiency and productivity. Supervises the activities of systems and programming for revising and integrating complex operating systems. Performs short-range planning and recommends alternatives for increasing productivity. Attends conferences and participates in related professional organizations. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles, practices, and techniques of system sciences, especially as they apply to public libraries. Thorough knowledge of local and wide area network software, especially as they apply to public libraries. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. The ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Considerable knowledge of principles and practices of administration and organization including general budgeting, accounting and personnel techniques and management principles and practices. Ability to communicate effectively both orally and in writing, including the preparation of written reports and memoranda. Ability to develop long and short-range goals and ensure they are properly implemented. Ability to conduct meetings. Ability to effectively manage multiple, concurrent complex system development projects. Ability to establish and maintain effective working relationships with Division Directors, peers, supervisors, fellow employees, and general public. Understand how and why Library policies and procedures were developed. Ensure patron compliance of all policies and procedures through effective communication and enforcement. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and be mobile. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance:   Employee Benefits New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Day   Additional Christmas Holiday   3 Floating Holidays    Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have a registered and insured vehicle. Successful completion of all applicable background checks, pre-hire and ongoing, are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division and Fire Rescue Department, Mobile Integrated Healthcare. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation.  Explores expressed and unexpressed client needs to determine the necessity for referral services.  Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship.  Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in person; additional contact will be based on the severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to the operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and others. High attention to detail abilities, as there is a significant amount of paperwork, both paper and electronic, to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distances with reasonable short notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent and one year of work experience in a behavioral health treatment program; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is a Level One certification. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is para-professional work, assisting professional counselors in a residential substance abuse treatment and rehabilitation facility under the direction and responsibility of the Alachua County Metamorphosis Residential Treatment Program. An employee assigned to this classification is responsible for maintaining accurate records on residents and documenting any difficulties encountered in dealing with clients. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.     Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with the County's core values. Prepares reports, forms and documents as directed by supervisor. Performs head counts during work shift at varying intervals of no more than one hour. Refers clients to applicable support services as required. Reviews forms and reports for accuracy and timely receipt. Maintains client records and helps with other clerical/record keeping duties as necessary. Serves as night facility manager as required. May maintain partial caseload (if qualified) at the discretion of and under the supervision of a higher level professional supervisor. Participates in group counseling sessions and assists counselors with clerical duties and patient observation. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  Drives a County vehicle to transport clients to scheduled appointments as well as other therapeutic group activities. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, ABILITIES AND SKILLS Knowledge of the behavior and needs of individuals with substance use conditions. Ability to establish and maintain effective working relationships with employees and the general public. Ability to communicate effectively both orally and in writing. Ability to recognize, identify and respond to manipulative behavior effectively. Ability to learn the principles and practices of counseling, and the applicable laws, rules and regulations related to providing client services. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience.    SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores by the deadline will be referred to the next step in the recruitment for this position.  This position requires a passing score on the following County's skills assessment tests: Microsoft Excel and Microsoft Word. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at: assessment@careersourcencfl.com  to arrange testing.   Passing scores must be received by the Human Resources Office via email at:  achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.   Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is administrative support   work providing customer service to candidates at CareerSource North Central Florida (CSNCFL).  The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida  (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office.   Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services.  Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools.  Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc.  Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM).  Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff.  Maintains compliance with all personnel procedures.    Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry,  Excellent skill in time management and work organization. Skill in communication both oral and written. Skills in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to perform multiple tasks and prioritize workload.  Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.  Bilingual- desired. This is a Non-Bargaining classification assigned to NFC-CareerSource. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Associate degree and one year of crisis intervention experience; or any equivalent combination of related training and experience.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.  If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible para-professional work providing crisis intervention services to maintain a continuous community suicide prevention and crisis intervention program in the Alachua County Community Support Services Department.  An employee assigned to this classification provides crisis intervention services, comprehensive information, and resource referrals via telephone and in person; performs safety and reassurance checks and offers specialized follow up care to persons in need of short-term crisis care coordination; and assists with guidance of volunteers.  Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with the County's core values.    Works with staff and volunteers to continually reassess the Center’s programs, policies, operations, and curricula to move us toward ever better access.  Fosters a collegial community that builds on the strengths of its volunteers and staff.  Provides crisis intervention services on the crisis telephone line and in person.  Consults with staff concerning services to clients and volunteers and coordinates and assists with the implementation of program policies and procedures.  Develops and maintains effective liaison with assisting community mental health and other agencies.  Observes activities of volunteers to provide feedback on performance.  Confers with volunteers to resolve grievances and promote cooperation and interest.  Participates in programs of public recognition for volunteer workers.  Assists with guiding volunteer counselors with clients and procedures.  Coordinates the collection, processing and reporting of program activity data.  Keeps records and maintains client files.  Utilizes resource referral database to provide information and referral assistance to callers seeking mental health and other services.  Provides follow-up contacts to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors.  Assists in planning and implementation of training activities for volunteer counselors.  Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of current techniques, principles, and practices of crisis intervention and suicide counseling.  Knowledge of laws, rules, and regulations relating to operations of a community crisis intervention center.  Knowledge of community counseling and intervention resources available to the center.  Knowledge of primary models and techniques for treatment of individuals for the purposes of crisis prevention and intervention including assessment, counseling, and safety planning.  Ability to effectively train and guide volunteers.  Ability to work with and support suicidal/distraught clients.  Ability to function in a team setting.  Ability to establish and maintain good working relationships with assisting agencies, other County departments, and employees and the general public.  Ability to respond calmly, quickly, and effectively in crisis situations.  Ability to communicate effectively both orally and in writing.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week. Supplemental Information Desired completion of Alachua County Crisis Center Volunteer Training or similar crisis specific training and experience. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent; six months experience preferred in animal care/control, assisting at a veterinarian facility, kennel, and/or handling shelter animals or any equivalent combination of related training and experience.   As a condition of employment incumbents must meet all Drug Enforcement Agency (DEA) requirements/prerequisites to handle controlled substances.  Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is animal shelter work responsible for the safe and humane handling of animals and providing basic care of animals and animal facilities in the Alachua County Animal Resources & Care Department. An employee assigned to this classification is responsible for providing daily care, feeding, cleaning, and monitoring the health and well-being of animals, such as dogs, cats, pocket pets, and other animals in need.    Work is performed under the direction of a higher – level supervisor and is reviewed through conferences, reports, and observation of results obtained.  Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Cleans and disinfects kennels, cages, pens, yards, and general grounds.  Washes laundry and dishes.  Feeds and waters animals according to schedules. Examines animals for signs of illness and treats them according to Veterinarian instructions.  Transfers animals between quarters.  Adjusts controls to regulate temperature and humidity of animal's quarters. Provides enrichment for the animals such as making treats, walking animals, and playtime and exercise with the animals.  Comforts animals when needed. Assists the public with reclaims and adoptions. Interacts with the public including adoption counseling, foster requests, dog to dog interactions, playgroups and assist staff requests for processing.   Performs intake of the animals including taking photos, providing core vaccines, flea treatment and dewormer.  Updates animal records in computer system. Records information according to instructions such as gender, breed, diet, weight, location, behavior, medications, food intake, and identifiers. Reports signs of illness or unusual behavior in animals to supervisor. May restrain unclaimed and/or unwanted animals for humane euthanasia, including large-breed (50 pounds or greater) dogs.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the care and handling of animals. Ability to treat animals and people with respect. Ability to recognize signs of stress or disease in animals.  Ability to restrain and handle hostile or large animals. Ability to assist with humane euthanasia procedures. Ability to deal effectively with the public and co-workers in a professional manner, especially during emotional or stressful situations.  Ability to communicate effectively, verbally and in writing. Ability to comprehend and follow oral and written instructions. Skills with Pet Care and Animal Handling and Care.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to reach with hands and arms and use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to talk or hear, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include color vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and toxic or caustic chemicals. The employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles.  Potential exposure to zoonotic diseases (e.g., ringworm). Subject to animal bites and scratches. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Emergency Preparedness Manager Santa Clara Valley Transportation Authority Salary: $157,783.54 - $191,813.38 Annually Job Type: Full-Time Job Number: 26-CK-26-00022 Closing: 3/3/2026 11:59 PM Pacific Location: CA 95134-1927, CA Department: System Safety & Security Admin. Division: System Safety & Security Job Description The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves. Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation. Definition Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities. Distinguishing Characteristics The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues. The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders. The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness. In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA. About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development. VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance. Essential Job Functions Typical Tasks: • Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required. Minimum Qualifications Employment Standards Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination. Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred. A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred. Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment. Supplemental Information Knowledge of: • Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management. Ability to: • Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome; • Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology. General Application Instructions Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference. To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation. Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success. Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application. Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles. Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays. Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications. While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position. Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA. This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union. Tentative Examinations: Oral Panel: Week of March 16, 2026 Conditions of Employment Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location. Eligibility List The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test. Equal Employment Opportunity VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc. To apply, please visit https://apptrkr.com/6946143

Digital Transformation Manager Valley Water Salary: $165,942.40 - $211,952.00 Annually Job Type: Full-Time Job Number: 01965-E Location: CA, CA Department: Information Technology Closing: 3/1/2026 11:59 PM Pacific Description Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration. Overview: The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information. This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery. The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Customer Service & Stakeholder Support • Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements. Helpdesk Oversight & management • Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores • Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives. Information Governance & Risk Management • Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records. Automation & Digital Transformation • Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training. Reference Library & Records Management • Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media. Public Records & Legal Compliance • Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required. Leadership & Administration • Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: • Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management. Ideal Skills and Abilities: • Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations. Ideal Knowledge: • Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software. Ideal Training and Education: • Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable. Required License or Certificate To review the Job Description, please click https://tinyurl.com/23c8u66x Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year). Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. To apply, please visit https://apptrkr.com/6936060

SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT Location: Oakland Job ID: 84135 Job Posting For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/ UC OFFICE OF THE PRESIDENT The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world. At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html. DEPARTMENT OVERVIEW The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community. POSITION SUMMARY Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals. This is a hybrid position, two days a week onsite in the Oakland, CA office. Responsibilities • 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members. Required Qualifications • At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President. Preferred Qualifications • Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required. Education • Bachelor's degree in related area and / or equivalent experience / training SPECIAL CONDITIONS This is a hybrid position, two days a week onsite in the Oakland, CA office. SALARY AND BENEFITS Job Title Communications Manager 2 Job Code 000409 Salary Grade Grade 27 Payscale: $185,000 - $210,000, commensurate with experience The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position. Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html ADDITIONAL INFORMATION HOW TO APPLY Please be prepared to attach a cover letter and resume with your application. APPLICATION REVIEW DATE The first review date for this job is February 27, 2026. CONDITIONS OF EMPLOYMENT Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer. • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf EEO STATEMENT The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu. To apply, visit https://apptrkr.com/6932861

Minimum Qualifications Bachelor's degree in criminal justice, behavioral sciences, social work, or related field and one year of related professional experience; or any equivalent combination of related training and experience. Must satisfactorily complete local, state and national criminal history and fingerprint checks. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional work counseling juveniles and adults in activities related to legal conditions of probation for the Alachua County Department of Court Services/Alternative Sentencing program. An employee assigned to this classification confers with offenders, legal representatives, family members, and other concerned persons, and reviews documents pertaining to legal and social history of the offender to conduct pre-hearing and/or pre-sentencing investigations and to formulate rehabilitation plans.  Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values. Conducts intake on all clients ordered to perform a period of probation by the Courts.  Instructs probationers on all conditions of probation; makes treatment referrals; develops payment contracts with probationers; and makes referrals for employment assistance. Makes contact with clients in the field and office according to established risk classification. Contacts are also made with family members, employers, and significant others on a monthly basis.  Conducts investigations; pre-sentence, post-sentence and special investigations involving verification of pertinent information related to social background, criminal history, substance abuse, employment history, family structure and mental health history. Reports compliance/non-compliance of court order and conditions through early termination requests or violation of probation hearings. Monitors treatment compliance by established review with local treatment agencies.  Inputs case management data into the Court Alternatives information management system.  Serves as Officer of the Day to provide coverage of daily operations for officers who are not present in the office. Maintains records on all cases. Compiles information to ensure accurate statistics are available for monthly reports. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES  Considerable knowledge of the laws, rules and regulations pertaining to parole and probation in the State of Florida. Knowledge of the operation of the Alachua County criminal justice system. Knowledge of community employment resources including business organizations and employment agencies.  Knowledge of procedures and legalities involved in conducting pre-sentence and post-sentence investigations as well as other special investigations. Knowledge of basic theory and current practice in the treatment of alcohol abuse, drug abuse, and mental illness.  Ability to access probationers in emergency situations and implement solutions for resolution of problems. Ability to plan, organize work, and manage time effectively.  Ability to relate to and react to the needs of probationers in the area of securing employment. Ability to objectively evaluate personal requests of probationers and make responsible decisions. Ability to create and maintain accurate records within a computerized system.  Ability to communicate effectively both orally and in writing and to prepare and organize written reports. Ability to establish and maintain effective working relationships with probationers, judges, law enforcement personnel, other County employees and the general public.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.  WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Standard business hours are 8:30 am – 5:00 pm Monday through Friday, but schedules may be adjusted to meet the needs of the department and clients served. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Include upon submission of application, proof of the following must be provided: 1. Current State of Florida Paramedic certificate. 2. Current designation as an Advanced Cardiac Life Support Provider. 3. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Upon appointmentto position,the following mustbe  completed andmaintainedas a condition of employment:  1. Certification by the Alachua  County  Medical  Director  within  the first  month  of employment and  maintain this  certification as a condition of employment  2. Successful completion of a department sponsored certified sixteen-hour (EVOC) Emergency Vehicle Operator Course within the first month of employment.  This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible technical work in the Fire Rescue Department providing medical care to the critically ill or injured on a non-emergency and/or emergency basis. An employee assigned to this classification is the lead worker on an ALS ambulance who is responsible for rendering initial evaluations of patients and performing advanced life support, and/or Critical Care procedures on the sick or injured. Work is performed within standard guidelines and under physician's orders via telephone or radio. An employee is expected to exercise considerable independent judgment, based on technical training in the emergency medical field. Work is reviewed by higher-level supervision through quality assurance, reports, and observation of results obtained.  This position reports directly to a District Chief. Paramedic Incentive Pay: Alachua County Fire Rescue offers a $8,500 annual incentive in addition to the annual salary to all applicable bargaining unit employees who possess a State of Florida Paramedic certification and receive medical clearance certification by the Alachua County Medical Director. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responds to inter-facility and out-of-county transfer requests and other emergency and non-emergency calls. Counsels employees as required, supervises and evaluates assigned driver. Performs duties of a field training officer with probationary employees and acts as a preceptor for EMT and Paramedic students. Utilizes all required safety measures when performing assigned job duties. Determines extent of illness or injury, establishes priority for required care and performs triage. Provides emergency medical assistance including but not limited to: airway control and maintenance, positive pressure ventilation, cardiac resuscitation, cardiac monitoring, intravenous therapy IV, pump operation, ventilator operation, invasive line placement and management and pharmacological therapy. Provides control of hemorrhaging and limb and spinal immobilization; bandages wounds and treats other medical emergencies. Transmits patient information to hospital via telephone or radio. Assists in moving patients to emergency medical vehicles to transport to a medical facility. Reports necessary information to emergency room upon arrival with patient and fully documents information on run report as required. Initiates command procedures in compliance with the department's Incident Command System (ICS). Supervises the delivery of critical patient care upon arrival at the scene to ensure proper care is administered. Prepares and maintains records and reports as directed and in accordance with state and department's guidelines. Inspects equipment and supplies daily to ensure that the assigned vehicle is in compliance with all state and local laws and requirements. Performs routine maintenance of quarters, station, and grounds. Provides in-home and community-based patient assessments, interventions, follow-ups, and referrals. Administers and assists with Medication-Assisted Treatment (MAT) services for individuals with opioid or substance use disorders, in collaboration with medical direction. Assists patients with applications for Social Security, Medicaid, and other public assistance programs. Connects patients with food, housing, transportation, and other vital resources. Collaborates with social workers, case managers, peer support specialists, and other healthcare professionals to support care plans. Engages with patients post-discharge from hospitals, detox, or emergency departments to support recovery, continuity of care, and relapse prevention. Educates patients and families on chronic disease management, overdose prevention, and harm reduction practices (including Narcan administration). Participates in ongoing case conferences, quality improvement meetings, and outreach events. Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of current emergency medical treatment procedures and departmental medical care protocols. Thorough knowledge of emergency medical equipment, operation and maintenance. Thorough knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to respond quickly and effectively in emergency situations. Ability to recognize life-threatening situations and react accordingly. Ability to follow precise technical instructions from a physician via phone or radio. Ability to communicate effectively both orally and in writing. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. Ability to establish and  maintain effective working relationships with coworkers and representatives from other areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives, and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.  Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required within two years of hire in this classification.  Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within five years of hire in this classification.       A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant  funded  position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services, Crisis Center.   An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.   Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records.   Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County.   Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences.   Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met.  Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network.    Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up.  Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from High School or equivalent.Successful completion of a pre-employment drug screen & physical examination and requires the successful completion of a Level 2 criminal history background investigation prior to employment including finger printing and compliance with Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) requirements.CPR/First Aid certification is required; this training will be provided upon hire.  Water Safety training is required, this training will be provided upon hire. Position Summary This is a seasonal recreational position and is responsible for the safety and well-being of campers participating in programs at a recreation facility or County recreation program. Work involves leadership and instruction responsibilities to children and/or teens.  Individuals in the position will be a positive role model. Examples of Duties Exudes a positive customer service focus.  Advocates building organizational culture through aligning decisions with the County's core values.  Coordinates and supervises camp activities of participants. Follows camp procedures and schedules; issues instructions and assigns activities; ensures campers are participating in structured and safe activities. Communicates verbally and/or in writing in a timely manner with the public regarding inquiries and complaints to maintain transparency. Builds strong working relationships with staff, prospective renters, campers, and parents; professionally represents the Department and Cuscowilla. Responds to facility emergencies; assists campers and other overnight/day use guests with emergencies including accurate completion of required forms for law enforcement and Risk Management. Assists with comprehensive public and voluntary recreation programs and camps at a recreation facility by performing the following duties. Welcomes visitors. Assists with various recreation programs, including arts and crafts, cultural arts, nature study, swimming, team building, and team sports.  Monitors participants at recreation programs, events, and activities to ensure orderly conduct. Receives, stores, and issues recreational or sports equipment and supplies. Keeps attendance at recreation programs and sporting events. Operates audiovisual equipment. Arranges chairs, tables, and equipment in designated rooms or other areas for scheduled group activities. Provides support for Cuscowilla special events or rentals before, during, and after the event in the areas and for functions relative to essential job duties and/or otherwise assigned. Operates recreational equipment such as canoe, kayak, and/or paddleboards. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of hazards and applicable safety requirements of various athletic and recreational activities. Knowledge in a variety of games and rules.   Skill in caring for and mentoring others. Ability to respond appropriately to situations. Ability to serve as a role model, demonstrating dependability, enthusiasm and creativity. Ability to coordinate and lead recreational programs and events. Ability to understand and follow simple oral and written instructions. Ability to keep accurate records and prepare detailed reports. Ability to supervise and monitor children's activities. Ability to think clearly in emergency situations when necessary. Ability to establish and maintain effective working relationships with campers, parents, other employees and the general public. Ability to recognize obvious safety hazards. Ability to communicate verbally and/or in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, and use hands to finger, handle or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; talk or hear; climb or balance; stoop, kneel, crouch or crawl. The employee frequently lifts and/or moves up to 10 pounds, and occasionally lifts and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment usually ranges from moderate to loud.   This is a seasonal position.  The hours may vary and include weekdays, weeknights, weekends, holidays and/or overnight stay in a cabin.  There are no benefits associated with this classification.

Minimum Qualifications Graduation from high school or equivalent. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Included in submission of application, proof of the following must be provided: 1. Current State of Florida Paramedic certificate. 2. Current designation as an Advanced Cardiac Life Support Provider. 3. A color copy of a Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Up on appointmentto position,the following mustbe  completed andmaintainedas a condition of employment:  1. Certification by the Alachua  County  Medical  Director  within  the first  month  of employment and  maintain this  certification as a condition of employment  2. Successful completion of a department sponsored certified sixteen-hour (EVOC) Emergency Vehicle Operator Course within the first month of employment.  Position Summary This is responsible technical work in the Fire Rescue Department providing medical care to the critically ill or injured on a non-emergency and/or emergency basis.    An employee assigned to this classification is the lead worker on an ALS ambulance who is responsible for rendering initial evaluations of patients and performing advanced life support, and/or Critical Care procedures on the sick or injured.   Work is performed within standard guidelines and under physician's orders via telephone or radio. An employee is expected to exercise considerable independent judgment, based on technical training in the emergency medical field. Work is reviewed by higher level supervision through quality assurance, reports and observation of results obtained.  This position reports directly to a District Chief. Paramedic Incentive Pay: Alachua County Fire Rescue offers a $8,500 annual incentive in addition to the annual salary to all applicable bargaining unit employees who possess a State of Florida Paramedic certification and receive medical clearance certification by the Alachua County Medical Director. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responds to inter-facility and out of county transfer requests and other emergency and non-emergency calls. Counsels employees as required, supervises and evaluates assigned driver. Performs duties of field training officer with probationary employees and acts as a preceptor for EMT and Paramedic students. Utilizes all required safety measures when performing assigned job duties. Determines extent of illness or injury, establishes priority for required care and performs triage. Provides emergency medical assistance including but not limited to: airway control and maintenance, positive pressure ventilation, cardiac resuscitation, cardiac monitoring, intravenous therapy IV, pump operation, ventilator operation, invasive line placement and management and pharmacological therapy. Provides control of hemorrhaging and limb and spinal immobilization; bandages wounds and treats other medical emergencies. Transmits patient information to hospital via telephone or radio. Assists in moving patients to emergency medical vehicles to transport to a medical facility. Reports necessary information to emergency room upon arrival with patient and fully documents information on run report as required. Initiates command procedures in compliance with the department's Incident Command System (ICS). Supervises the delivery of critical patient care upon arrival at the scene to ensure proper care is administered. Prepares and maintains records and reports as directed and in accordance with state and department's guidelines. Inspects equipment and supplies daily to ensure that the assigned vehicle is in compliance with all state and local laws and requirements. Performs routine maintenance of quarters, station and grounds. Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current emergency medical treatment procedures and departmental medical care protocols. Thorough knowledge of emergency medical equipment, operation and maintenance. Thorough knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to respond quickly and effectively in emergency situations. Ability to recognize life-threatening situations and react accordingly. Ability to follow precise technical instructions from a physician via phone or radio. Ability to communicate effectively both orally and in writing. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. Ability to establish and  maintain effective working relationships with coworkers and representatives from other areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Supplemental Information Confidential Position:  Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's  Degree in  counseling, psychology or related mental health field. Licensure in mental health, marriage and family counseling or any related mental health field is required within three years of employment.   A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Applicants within six months of meeting the minimum education requirement may be considered for trainee status. Must successfully pass a pre-employment drug screen and a  Level 2 background check as specified by the Florida Department of Law Enforcement. Successful completion of all applicable background checks pre-hire and ongoing are required.   This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible professional crisis intervention counseling work providing mobile response team services, and the ongoing development, training and support of the Crisis Center's mobile response program in the County's Crisis Center and onsite throughout the community.   An employee assigned to this classification reviews the daily processing of crisis calls, mobile response calls, care plans, follow up contacts and warm hand offs to community providers. Work  is  performed  under  the  direction  of  a  higher- level  supervisor  and  is reviewed through conferences, reports and  observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values.  Provides trauma sensitive and strength based mobile response crisis intervention services to the community with a specific focus on youth and families.   Provides direct service through mobile response, crisis phone line, face to face counseling, and/or telehealth services as needed, both on planned basis and in emergencies.   Provides clients and families with prompt screening, assessment, crisis intervention support, and linkage to community services.   Develops care plans for mobile response clients and their families focused on strategies to reduce individual and family stressors and for maintaining stabilization.   Provides care coordination by enlisting the consultation of psychiatric providers and other mental health/social service organizations and transitioning care via a warm hand off when possible and appropriate.   Coordinates ongoing in-service trainings and debriefs for mobile response team members.   Ensures team compliance with policy and procedures.   Provides supervision and clinical training to graduate students toward their certification and/or licensure.   Assists all staff and volunteers, through individual and group conferences, in analyzing mobile response cases, client concerns, and the ongoing coordination of care, case problems and in improving their diagnostic and helping skills.   Informs citizens and community organizations about the Crisis Center's mobile response team, crisis intervention services and suicide prevention programs that are available to the community.   Collaborates with local agencies to coordinate client care as well as to develop and implement community-wide strategies to address mental health issues.   Collects and organizes feedback from each individual and family regarding the service delivery to improve outcomes of care that inform, individualize, and improve provider service delivery.   Provides in-service training for experienced workers in areas such as advanced mobile response and crisis intervention skills, new policies, procedures, and regulations including those related to trauma informed care, cultural and linguistic competency. Represents department in community or in interagency activities. Conducts and/or directs staff development programs. Continuously reviews current caseload. Counsels and refers clients to appropriate agencies or services in the community as appropriate. Supervises and continuously evaluates, assists, and advises crisis intervention volunteers, practicum and internship graduate students. Ensures the  proper  tracking  of  data  and   statistical  information  related  to  the  mobile response team program.   Provides after-hours on-call and in person supervision for mobile response team and all Crisis Center workers.   Collaborates with local agencies to develop and implement community-wide strategies to address mental health issues.   Coordinates and assists with implementation of mobile response program policies and procedures.   Coordinates   activities,   groups and    internal   projects   geared toward   personal and professional development of mobile response team, volunteers, graduate students and staff.   Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.   NOTE: These  examples are intended only   as  illustrations of  the various kinds   of work performed  in  positions  allocated  to  this  class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES   Considerable  knowledge  of  the  laws,  rules  and   regulations relating  to  the  operation of community crisis intervention programs.   Considerable   knowledge   of   current   techniques,   principles   and    practices    of   mobile response, crisis intervention and suicide prevention programs.   Skill in the use of personal computers including word processing programs.   Ability to work with diverse populations and demonstrate cultural and linguistic competency.   Ability to work with and counsel suicidal/distraught clients and work within a family driven and youth guided collaborative model.   Ability to function in a team setting.   Ability to train, supervise and appraise volunteers and students.   Ability to react calmly and quickly in emergencies.   Ability to coordinate and supervise volunteers and students in emergency situations.   Ability to communicate effectively both orally and in writing.   Ability to   make    public   presentations   before   community   organizations    about   the program.   Ability to develop and   maintain good   working relationships with assisting   agencies, other County departments, employees and the general public.   PHYSICAL  DEMANDS: The  physical demands described here are representative of those that must be met by  an employee to successfully perform the essential  functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.   The   employee may   occasionally lift and/or   move    up   to 10   pounds. Specific   vision abilities required for this job include close vision, and distance vision.   WORK   ENVIRONMENT: The    work   environment   characteristics    described   here  are representative   of   those    an   employee   encounters    while    performing   the  essential functions of this job.  Reasonable accommodations may be made   to enable  individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually moderate.   The Crisis Center operates 24 hours a day, 365 days a year and employees in this position will be required to work various hours and days of the week.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Master's degree in counseling, psychology or related mental health field and one year of mental health counseling, victim services and/or crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.Successful completion pre-employment drug Screen and successful completion of all applicable background checks pre-hire and ongoing are required. You must be a current BoCC employee to apply Position Summary This is responsible professional crisis intervention counseling work and projects coordination. An employee assigned to this classification provides supervision and guidance to both volunteers (professional and para-professional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention, crisis intervention and /or victim services program. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of the results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with the County's core values. Supervises volunteers and graduate students using a formal evaluation method. Assists in case management review of case records established for each contact within the crisis intervention program. Assists staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills. Counsels and refers clients to appropriate agencies or services in the community. Maintains effective liaison with assisting community mental health and other agencies. Informs community organizations of suicide prevention, victim services and/or crisis intervention techniques, procedures, and services available. Increases awareness of services through Public educational awareness programs in under-served minority and/or at risk communities. Develops and coordinates community-wide Public education programs and activities designed to increase awareness of services provided. Consults with staff concerning services to clients and volunteers. Coordinates and assists implementation of program policies and procedures. Ensures proper coding for statistical information and monitoring of program activities. Provides consulting and clinical services to County staff and administrators. Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff. Participates on a crisis intervention and/or victim services team with other members of the staff and volunteers. Participates in a 24/7 on-call rotation. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention and/or victim service programs. Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention and/or victim service programs. Ability to work with and counsel distraught clients. Ability to function in a team setting. Ability to supervise and appraise volunteers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations. Ability to coordinate and supervise volunteers in emergency situations. Ability to communicate effectively both orally and in writing. Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.