University of California Office of the President
Oakland, CA, USA
LABOR RELATIONS MANAGER
Job ID: 16805
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, five medical centers and three national laboratories and enrolls premier students from California, the nation and the world. https://www.ucop.edu/about
Systemwide Labor Relations is responsible for negotiating and administering 14 systemwide labor agreements and 20 local agreements with 9 unions, covering over 94,000 academic and staff employees across the UC system.
Labor Relations Professional who provides collective-bargaining and general labor relations guidance and assistance to all levels of management and labor relations professionals within the organization. Utilizes knowledge, experience and skills in labor relations to address and resolve highly complex issues in accordance with the University's policies and labor relations mission. This position requires excellent analytical skills, written and oral communication skills and the ability to effectively interface with internal and external stakeholders and clients.
Represent the organization in agency proceedings, arbitrations, bargaining and grievances. Advise organization managers and human resource professionals on labor relations and employment law implications relating to highly complex individual and organization-wide issues or courses of action. Contribute to the development of model contract language that can be used by negotiators covering any matter included in a labor agreement. Collaborate with negotiators to identify anticipated union issues and possible UC responses - both in advance of negotiations for strategic planning and during negotiations as new issues arise or bargaining dynamics require. Provide strategic bargaining objectives that best ensure efficient and effective collective bargaining processes resulting in labor contracts between the University and the unions: Represent the organization and guide local negotiations in various bargaining sessions as a participant in system-wide bargaining; has authority to commit organization to system-wide agreements. Work with senior management to recommend organization position on settlement options. Assist Chief Negotiators with all aspects of collective bargaining. Participate in management of local labor relations for UCOP including advising managers and supervisors regarding obligations under applicable collective bargaining agreements and participating in grievance, arbitration and unfair labor practice administration. Serve on bargaining team as necessary - maintain close involvement in negotiations throughout the process. Assist with contract implementation following ratification of negotiated agreement. Represent the organization as an advocate in system-wide arbitration hearings. Work independently with general counsel and local management to ensure that negotiation objectives comply with strategic goals and applicable laws and regulations. Independently represent the University and interact with external parties such as attorneys, consultants, and vendors, as necessary. Apply advanced understanding of labor relations concepts to pursue the organization's objectives at the bargaining table; has authority to make binding agreements with local unions, utilizing an understanding of organization goals and priorities. Oversee incorporation of team solutions into bargaining parameters and language; collaborate with Negotiator on development of parameters to ensure consistency with UC strategic objectives. Drafting reports, investigative findings and memoranda. Establish and maintain on-going rapport with union leadership to understand contract application concerns and ensure early resolution when possible; and comprehend union strategic objectives and work with unions to determine possible harmonization into UC strategies.
Work in a highly collaborative manner with diverse client groups across the organization, external contacts, and members of UC management at all levels on various issues; advise UC colleagues of requests for information and other projects and topics. Drives final resolution of escalated and/or exceptional policy issues; ensure compliance with policy intent; oversee UC compliance with academic contracts: -Initiate appropriate action and coordination to resolve significant, escalated or exceptional policy issues. Promote internal and external organizational teamwork using collaborative problem-solving skills. Coordinate with appropriate campus representatives and Directors of Policy and/or Programs to assess course of action; establish and serve on teams to research and develop appropriate UC bargaining goals including UC bargaining strategies and objectives, the issues to be covered, the language goals and parameters, and the balance between management rights and employee rights. Responsible for administering highly complex collective bargaining agreements and for interpreting the agreements. Provide clear and timely implementation documents for represented staff and or academic employees that meet the operational needs of the University May lead a team to build consensus in a collaborative manner among diverse entities (for example, organization management, employees, union representatives).
Identify contract issues requiring research, development and decision-making, covering the full span of HR issues, (e.g., discipline, hours of work, etc.) and potential incorporation into long-range strategy and/or negotiations objectives, and campus application. - Lead and/or participate on teams to address issues as appropriate. Recommend necessary changes to LR Director and appropriate Academic Administrators regarding contracts covering academic units. Oversee implementation of approved policy changes and labor agreements. Upon request, manage special projects as assigned, including chairing special work groups that result in long-range decisions affecting represented employees. Develop and maintain familiarity with market and HR trends and recommend changes to policies and programs.
Draft and submit appropriate memoranda for final approval of UC position on Univerisity wide grievances and appeals to arbitration filed by represented academic employees or the academic unions. Participate in remand/retain decisions and provide arbitration case management. Working with the University Negotiating teams, internal and external counsel, and assigned location representatives, assist in all labor relations activity including grievance processing and job action activity. Provide expert policy and contract guidance to UC representatives to best ensure local compliance with strategic goals set forth in policies and as achieved through contract negotiations: Obtain working understanding of commitments made at the bargaining table in the achievement of strategic objectives, and incorporate into training materials and compliance analysis. Draft contract administration guidance memoranda.
Possesses advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
Posseses excellent communication skills both written and oral that will be reflected in contract negotiations, drafting contract language, responding to union information requests, and union grievances.
Advanced understanding of the Collective Bargaining process and Collective Bargaining agreement administration, including but not limited to grievance and arbitration, and negotiations.
Demonstrates advanced knowledge of organizational policies and procedures; advanced knowledge of functional area and understands how work impacts other areas in Human Resources and the organization.
Has advanced knowledge of labor/employment law and the principles and techniques of labor negotiations.
Ability to use microsoft office programs.
The ability to work independently and with minimal supervision.
Master's degree in Labor Management Relations or directly related area and/or equivalent experience/training. Juris Doctorate is desirable.
SALARY AND BENEFITS
Salary: The recommended hiring range is $110,000.00 - $130,000.00. Commensurate with experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is April 22, 2021. The position will be open until filled.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:email@example.com.
To apply, visit https://apptrkr.com/2230151
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City of Tacoma
Tacoma, WA, USA
The City of Tacoma is recruiting for the position of Community Tree Program Project Specialist. This position located in the Office of Environmental Policy and Sustainability (OEPS), plays a key role in furthering the City’s ambitious tree planting goals in partnership with the community.
In OEPS, we strive to achieve an exceptional quality of life for every generation and leave a legacy of stewardship. We work together to achieve lasting and equitable prosperity; build safe, healthy, vibrant communities; and minimize our negative impacts in order to conserve the natural resources that sustain us. In the urban forestry work group, we recognize that caring for Tacoma's urban forest is an integral part of growing a sustainable, safe, healthy, and vibrant city, for all Tacomans. The Community Tree Program Project Specialist duties generally includes performing studies of trees and green infrastructure across the City, conducting community outreach, and developing and implementing community-facing programs to meet our tree canopy goals. Specifically, this position will be supporting the City's Grit City Trees and Tree Coupon programs, assisting City departments with tree planting projects, and developing innovative ways to assist the community in greening our neighborhoods. The below links provide an overview of the urban forest program, the City’s Environmental Action Plan, and some of the exciting programs Community Tree Program Project Specialist will be involved in: www.cityoftacoma.org/urbanforestry www.tacomatreeplan.org www.cityoftacoma.org/EAP www.cityoftacoma.org/gritcitytrees www.cityoftacoma.org/treecoupons The applicant selected for this position will initially be working remotely during restrictions related to the Covid-19 pandemic, however, will ultimately be co-located with a group of dynamic and creative sustainability staff, scientists, engineers, and technicians all housed at Tacoma's Center for Urban Waters facility, situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment, visit the following web site: https://www.urbanwaters.org/ Primary position responsibilities will include :
Conducting community engagement, including developing community engagement plans for urban forestry and other environmental programs; this may require working off hours, evenings and weekends
Preparing recommendations/business cases for program delivery to managers, directors, and elected officials, utilizing feedback from the community
Coordinating community events and field work, including procuring trees and materials, mobilizing tree delivery and pickup
Developing and updating the City's community tree mapping tool for priority neighborhoods
Providing geospatial analytical support, researching industry trends, and developing standard metrics for tracking and reporting on tree planting
Overseeing the management of the trees at the City’s plant holding facility (nursery), including directing maintenance tasks, keeping an up to date inventory, and ordering supplies as necessary
Managing the urban forestry email, website, and phone account
Supporting projects associated with the City's Urban Forest Management Plan, Green Tacoma Day/Arbor Day celebrations as well as other programs and initiatives including volunteer tree plantings and tree maintenance activities
Developing planting plans, and assisting with construction plans review and development
Developing reports, presentations, and analysis
Performing other related duties as assigned
If you have the attributes and skills detailed below, YOU may be the person that we are searching for!
Effective communication - both verbal and written, including the compilation of reports, presentations and records
Excellent customer service - helping and responding to changing customer needs, keeping a positive personality, and finding enjoyment in working with a diverse group of customers and co-workers
Strong personal motivation and drive - an energetic and committed self-starter
Well organized and accountable - creative and organized thinking skills and project management, who enjoys working both in the “big picture” as well as drilling into details
Ability to research, analyze, and interpret data - effectively identify, collect, organize and document data; use facts to draw logical conclusions and make proper recommendations; prepare clear, concise, and comprehensive written reports
Convey professionalism - conduct all assignments in a professional and timely manner; work with confidentiality and discretion; read, interpret, and abide by applicable ordinances, rules, regulations, policies and procedures
Be agile - adapt, be flexible, and ready to change to meet the needs of our diverse community and partners.
CLASSIFICATION SPECIFIC ESSENTIAL DUTIES:
Investigate and recommend projects.
Initiate needs assessment and other studies to determine project areas.
Develop project proposals including actions, goals, and probable costs; supervises the implementation of the project on occasion; conducts evaluation of the project.
Provide technical assistance in preparing unit program and line-item budgets.
Act as official department or division representative on pertinent boards, panels, and committees.
Provide information to groups and the public concerning projects; speak before groups on occasion.
Write reports and prepare documents as necessary.
Perform related duties as assigned.
In the Environmental Services Department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The focus on healthy neighborhoods and a thriving Puget Sound defines the core values of the Environmental Services Department and our clear focus on: Customers, Employees and Operations with the three following statements:
Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods
Employees - Foster safe culture built on trust, conversation and equity
Operations - Operate using best practices and innovation to meet changing environmental and community needs.
HEALTHY NEIGHBORHOODS + THRIVING PUGET SOUND = A BETTER TACOMA
City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.
An equivalent combination to: Graduation from high school AND considerable experience in design, implementation and evaluation of projects. Some college is desirable. DESIRED QUALIFICATIONS AND SKILLS:
Experience in designing, implementing and evaluating urban forestry projects OR
Two (2) years of public engagement or customer service experience OR
Two (2) years of analytical, geospatial analysis, and/or database management
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State driver's license. ISA Arborist Certification is desired (but not required for hire).
Knowledge & Skills
KNOWLEDGE Considerable knowledge of the purpose and objectives of the program unit. Considerable knowledge of community and private organizations and resources. Working knowledge of project planning and evaluation procedures. Working knowledge of information gathering techniques, particularly those associated with community forums and opinion polls. SKILLS Develop ideas into feasible projects. Communicate effectively both orally and in writing. Meet schedules and time lines. Work independently with little direction.
Selection Process & Supplemental Information
To be considered for this opportunity: Interested individuals must apply online and meet the minimum qualifications to progress in the examination process. Applicants must attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers. Examination Process: This is a competitive selection process. Applicants who meet the minimum qualifications will have their responses to Supplemental Questions # 6-10 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test . It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score. Those who pass the Experience and Training test will be placed on an Eligible List for hiring consideration. The list is valid for a period of one year. Any vacancy that comes up within the one year period of time will draw from candidates on the Eligible List for potential interview selection. Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment. Appointment is subject to successful completion of a pre-employment background and references check. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits:
Outstanding working conditions and an exceptional quality-of-life environment.
Medical coverage for eligible employees, spouses and dependents, including children up to age 26.
Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.
Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.
Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.
Personal time off.
A great pension plan.
Our City: With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable. When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ http://www.cityoftacoma.org/newhires The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement.
Natural Resources Defense Council
THIS POSITION CAN BE IN ANY LOCATION/REMOTE
The Natural Resources Defense Council (NRDC) is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our staff helped write some of America's bedrock environmental laws, including the Clean Water Act, and many of the implementing regulations. Today, our staff of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and internationally from our offices in New York; Washington, D.C.; Chicago; Santa Monica; San Francisco; Bozeman, Montana; and Beijing.
Position Summary :
Reporting to the Senior Director, Donor Relations and Special Events, the Assistant Director, Donor Stewardship is responsible for the strategic development, implementation, and management of a comprehensive recognition and stewardship program designed to enhance and strengthen NRDC’s relationships with its major and principal gift donors. In conjunction with colleagues in Major and Principal Gifts and on the Campaign team, the Assistant Director will streamline processes and develop customized plans to ensure top donors receive regular, high-level touch points and engagement opportunities, including compelling reports and cultivation materials, and exclusive access to NRDC leadership through virtual and in-person meetings and events. The Assistant Director will regularly evaluate and track the outcomes and effectiveness of all top donor recognition and stewardship activities, and work to identify and resolve inefficiencies and implement best practices.
The Assistant Director will direct and supervise the activities of the Donor Stewardship Manager.
Develops and implements a comprehensive donor recognition and stewardship program that retains and grows NRDC’s major and principal gift donor relationships.
Streamlines and elevates internal processes and procedures to effectively support a robust fundraising operation and growing roster of major and principal gift supporters.
Designs, recommends, and coordinates donor engagement activities for NRDC’s top donors and prospects to promote meaningful, regular involvement and engagement. Special activities include:
Development and implementation of donor stewardship platform and plans
Custom stewardship products
Acknowledgements and thank you process
Gift agreements, pledge forms, matching gifts, endowments
Holiday and other cards
Lead writer/producer of specialized donor communications and reporting materials that convey giving impact, including reports and custom stewardship pieces. Creatively applies best practices and new technologies in developing strategies for e-stewardship and other tools to enhance donor communications.
Effectively collaborates with colleagues within Development and across the organization to develop impactful donor recognition and stewardship plans that measurably improve donor retention and increase engagement
Helps to manage outreach calendar (reports, proposals, regular communications) for major and principal gift about donors
Prepares written communications/correspondence for donors, as needed.
Other duties as assigned
Bachelor’s degree and 5+ years of experience in Donor Relations and Stewardship required.
Excellent editing and writing ability required, including demonstrated success drafting high-level, high-impact reports, correspondence, and other top donor communications
Excellent project and people management skills: ability to develop plans and timelines, and to set and monitor progress against goals
Excellent collaborator with strong interpersonal communication skills
Strong customer service orientation and ability to communicate effectively with diverse groups and build collaborate relationships with colleagues throughout the organization
Excellent organizational skills and attention to detail; ability to manage multiple projects simultaneously, work independently, and produce high quality work product under tight deadlines within a fast-paced environment
Proficiency in Microsoft Word and Excel required, with additional experience in relational databases strongly preferred
Strong commitment to environmental advocacy preferred
Shows a sensitivity, awareness and willingness to learn and participate in the advancement of DEI strongly preferred
NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming a diversity of voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and commensurate with skills and experience. Job grade for this role is Guides 2 with a salary ranging from $100,000 to a $115,000. Internal equity considerations and the average salary of the peer range will be reviewed before making a final offer.
To apply, please visit www.nrdc.org/careers and upload your resume and cover letter through our online portal. We would like you to upload any additional papers or project work that you think would showcase your abilities. Due to the high volume of resumes, only qualified candidates will be contacted. Please no phone calls, emails, faxes or in-person resume drop-offs. Please reference where you saw this posting. NRDC is an Equal Opportunity Employer.
If you are having technical difficulty while applying, or if you are a person with a disability and you need assistance applying online, please reach out to iCIMS Customer Care by dialing 1-800-889-4422 .
For further information about NRDC, please visit www.nrdc.org .
Federal Deposit Insurance Corporation (FDIC)
Washington D.C., USA
This position is located in the Chief Information Officer Organization (CIOO), Enterprise Strategy Branch, Architecture and Design Section of the Federal Deposit Insurance Corporation. The section develops, implements and maintains the FDIC Enterprise Architecture (EA) and manages the CIO Organization's EA program.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Establish and maintain the Corporation's Enterprise Architecture, including the current and future state for business performance, technology and security architectures, and gap analysis and migration plans for moving from the current to future state.
Drives innovation with technology portfolio management efforts and ensures integration of enterprise architecture with business capability.
Direct staff on highly technical enterprise architecture and research and development projects in addition to providing compliance assistance and oversight to application development project teams, security, infrastructure services, and client community and DIT personnel.
Direct daily operations of the Architecture and Design section and establish priorities and assign resources to program areas based on Corporate requirements and needs.
Develops or provides input to planning, budget, security, configuration, and problem management processes related to enterprise architecture activities.
Supervises and directs the work of subordinate staff, to include time and attendance. Evaluates and provides feedback to employees regarding work performance and conduct. Identifies staff training and developmental needs. Supports EEO and diversity principles by promoting a work environment free of discrimination and harassment; taking action to achieve diversity throughout the organization; and supporting activities related to corporate diversity and inclusion plans.
Prepare and present briefings to senior management officials on complex and controversial issues in addition to communicating complex technical issues to both technical and non-technical personnel.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify, applicants must have completed one year of specialized experience in a government agency (equivalent in the federal government to CG/GS-13 or above) or private industry. Specialized experience is defined as experience leading and developing an enterprise architecture program and providing in-depth analysis in technical architecture, design models and information management standards to align and link the business needs, strategy and processes to the organization's current and future technology strategy.
You must have Information Technology (IT)-related experience, which demonstrates proficiency in each of the following competencies:
• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Occasional travel - Occasional travel may be required.