Northwest Evaluation Association
Portland, OR 97086, United States
Job No: 5389534
NWEA has an exciting new opening for Training Manager, Partner Accounts, located in downtown Portland, OR. Candidates should reside in the Portland metro area or be willing to relocate in order to work in our Portland headquarters. This is a full-time position with competitive compensation, outstanding benefits package, relocation assistance, and career growth opportunities.
Founded by educators nearly 40 years ago, Northwest Evaluation Association™ (NWEA™) is a global not-for-profit educational services organization known for our flagship interim assessment, Measures of Academic Progress® (MAP®). More than 7,600 partners in U.S. schools, school districts, education agencies, and international schools trust us to offer pre-kindergarten through grade 12 assessments that accurately measure student growth and learning needs, professional development that fosters educators’ ability to accelerate student learning, and research that supports assessment validity and data interpretation. To better inform instruction and maximize every learner’s academic growth, educators currently use NWEA assessments with nearly eight million students.
Position Summary This position is responsible for the creation, development and ongoing support of a solid sales performance and training program for the Partner Accounts team. This position will take existing efforts and resources as well as new work and blend them into a high quality onboarding and training program. This position will collaborate with sales leadership to identify training needs and develop the content and delivery channels needed to ensure that all Partner Accounts staff receives the training needed. This position will also collaborate with the Professional Development and Implementation Services organizations to create and manage joint training programs with the goal of improving the Partner experience with all strategic NWEA partner-facing groups. This position reports to the Director of Sales Operations. Responsibilities • Create, develop, implement, measure and manage a complete new hire onboarding program to ensure rapid and efficient ramp to full productivity for any role on in the Partner Accounts team. • Lead overall planning, scheduling and execution of Partner Accounts staff learning opportunities and initiatives. • Work with Product vertical owners to develop and deliver product training to Partner Accounts team. • Create and manage cross-departmental Partner-centric competency programs for Partner-facing staff in support of Partner funding and satisfaction goals. • Manage knowledge transfer tools to ensure just-in-time content availability • Develop training content for sales tools and internal systems for sales • Help drive appropriate metrics for onboarding and full productivity • Collaborate with sales leaders to identify ongoing training needs • Differentiate training programs by role, region, team, product and market • Delivery of training content as needed • Establish and monitor performance goals and targets; provide regular feedback and assist staff in making adjustments as needed • Stay abreast of market trends and competition and adjust training accordingly • Travel is required at least 25% of the time
Skills and Abilities • Solid understanding of, and experience with NWEA's products, services, and specifically its implementation and Professional Development offerings. • Solid understanding of contemporary adult learning practices and instructional mediums • Excellent partnering and collaboration skills • Strong presentation (F2F and online), facilitation, and writing skills • Ability to synthesize information and communicate it effectively • Demonstrated coaching and training skills • Committed to quality and evaluation of programs and initiatives • Ability to assess the effectiveness of processes, programs, and initiatives and recommend improvements • Demonstrated discretion, confidentiality, good judgment and integrity • Ability to handle multiple projects and initiatives, schedule and coordinate a large variety of activities for various groups and sizes • Ability to take initiative, self-manage, and collaborate effectively with team members both F2F and virtually. • Ability to represent NWEA accurately and with integrity • Excellent PC skills and experience with Microsoft Office Products (Word, Excel, Outlook, PowerPoint, etc.) • Must be able to perform the physical and intellectual requirements of the role, with or without accommodation Education and Experience
• Bachelor’s degree required • Minimum five years’ experience developing and managing training programs for multiple functional teams with different group and individual competencies and needs • Demonstrated success in developing strategies, meeting targets, and helping a strong sales team succeed. • Experience designing and developing trainings, and managing content development and delivery of training in different modes: in-person, web-based, or self-learning • Experience with learning management and learning and content management systems • Demonstrated success in developing strategies, meeting targets, and growing a goal oriented team • Experience with CRM tools required - Salesforce preferred • Experience in organizations selling complex SaaS-based products preferred
NWEA’s generous benefits package includes: 100% employer paid medical, dental and vision insurance premiums for eligible employees; company-paid public transportation, indoor bicycle racks, and free on-site parking; convenient location near public transportation near the Pearl District in downtown Portland; additional monthly compensation in the form of flex pay; and a 15% annual employer contribution toward our 403b retirement plan. In addition, NWEA’s culture promotes work-life balance. Accordingly, we offer 4 weeks’ PTO in the first year, 5 weeks’ PTO after the first year anniversary, and 6 weeks’ PTO after the second year anniversary and in subsequent years. Our employees also enjoy flexible work schedules.
NWEA is an equal opportunity, affirmative action employer, and we do not discriminate against employees or job applicants on the basis of race, color, national origin, age, religion, gender, disability, sexual orientation, veteran status, or any other status or consideration protected by local, state and federal laws, except where a bona fide occupational qualification applies. Equal opportunity applies to hiring, promotion, training, compensation, and any other organizational action. NWEA's written Affirmative Action Plan is available to all employees and job applicants upon request.
Account Underwriter, Bond & SI
Primary Job Duties & Responsibilities
Underwriting & Pricing: Underwrites and assesses risk for routine, small to mid-size, renewals and new business items in conjunction with BU strategies. Makes appropriate decisions within own underwriting authority. Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority. Is able to determine if an account is within or outside underwriting appetite/strategy. Makes recommendations to underwriter 2, as appropriate. Inputs financials and is able to calculate key ratios and draw conclusions about the general financial health of an account. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Underwriting Operations: Manages flow of new and renewal business. May be involved in complex non-premium bearing activities (e.g. renewal solicitation; troubleshooting billing/accounting issues, collections); is the resident go- to person for underwriting systems and process questions. May process renewal transactions. Handles day-to-day business requests from agents. Agency Management/Relationship: May participate in agency training sessions. Primary agency relationship is CSR. Sales Management/Marketing: Identifies and captures new business opportunities via the renewal or submission process or by expanding existing relationships; may prospect for new relationships. Achieves and/or surpasses agency/broker sales goals. Develops relationships with key broker and agency staff. Executes on agency plant sales plan; may co-develop plan. Participates in Region and/or Business Unit sales meetings. May partner with colleagues in other Bond and Specialty Insurance or Travelers BUs to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned.
New York City - New York - United States
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general supervision, responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/BU strategy and objectives. Primary responsibilities include: Underwriting new and renewal business Building and maintaining productive relationships with agents and brokers Consistently achieving budgeted financial results Collaborating with BU and region colleagues as well as internal/external business associates Sales and marketing Facilitation of underwriting workflow, process and operations This job does not manage others.
Bachelor degree or one year of relevant business experience required.
Education, Work Experience & Knowledge
Bachelor degree preferred. Typically has 6 months to 3 years of experience. Industry Knowledge: Demonstrates a fundamental understanding of the local marketplace. Demonstrates an ability and desire to learn about Travelers and BU critical business issues and financial drivers. Product Knowledge: Working knowledge of BU products/coverages and pricing and the linkages to strategy. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.
Job Specific & Technical Skills & Competencies
Able to use all Bond and Specialty Insurance technology tools proficiently. Negotiates skillfully in routine situations. Gains the trust of others quickly. Takes ownership and responsibility for actions and outcomes, performance and results. Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Remains energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Provides service excellence to internal or external clients. Exercises sound judgment, makes decisions and commits to a position. Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way. Has an accurate picture of strengths and weaknesses and is willing to improve. Seeks out experiences that may change perspective or provide an opportunity to learn new things. Provides good role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, United States
The Department of Land Use and Transportation Planning (LUTP) provides the regional framework to connect land use to transportation systems, respond to population growth, preserve the environment, and sustain economic prosperity. SANDAG developed a Sustainable Communities Strategy (SCS) as part of the 2050 Regional Transportation Plan (RTP) and was the first Metropolitan Planning Organization to adopt an RTP that meets specific statutory requirements. This strategy focuses on reducing greenhouse gas emissions and guiding the growth of the region in a sustainable way by developing sustainable planning practices that promote the integration of land use, housing, and transportation to create walkable, transit-oriented, and compact communities.
The Land Use Planning and Coordination section is responsible for planning and coordination activities that support the framework for growth and development in the San Diego region and focuses on the principles of smart growth and sustainability. Key work efforts include updating The Regional Plan and Sustainable Communities Strategy; preparing the Regional Housing Needs Assessment (RHNA); collaborating with member agencies, the military, tribal governments, and other stakeholders to implement The Regional Plan; managing the Smart Growth Incentive and Active Transportation grant programs and Smart Growth tool kit; ensuring public health, housing, and social equity are considered in the planning process; and monitoring The Regional Plan implementation.
The Senior Regional Planner supports the implementation of San Diego Forward: The Regional Plan and the Sustainable Communities Strategy, and collaborates with local, regional, statewide, and transit agencies for the development, implementation, and monitoring of regional housing, land use, transportation, public health, and transit oriented development (TOD) programs and projects.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, geography, or a related field, and five years of recent, progressive career experience in land use, housing, or smart growth planning including some lead or supervisory experience. Local government work experience, possession of an American Institute of Certified Planners (AICP) certification, and a Masters’ degree are desirable. SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
How to Apply
A complete job announcement can be seen under the Job Openings tab on the SANDAG website at www.sandag.org/jobs. We encourage all interested candidates to apply for this position by completing a SANDAG employment application form. Resumes, cover letters, and work samples may be submitted in addition to the employment application but are not a substitute for this document.
The employment application can be downloaded in PDF format from the SANDAG website at www.sandag.org/jobs. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing firstname.lastname@example.org .
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Describe your experience managing a planning project or study and specify the roles and responsibilities assigned to you. Describe any challenges you faced while managing this project and how you approached solving these issues.
Identify some of the challenges local jurisdictions may face in implementing projects in support of developing or maintaining smart growth activities, and what you, as a SANDAG staff member, could do to help overcome these challenges.
SANDAG is an Equal Opportunity Employer and offers competitive salaries and benefits.
Applications for the Senior Regional Planner position will be accepted until 5 p.m. on Friday, February 3, 2017.
McLean, VA 22102, United States
Customer Operations and Technology Services is accountable for managing the operational relationship with assigned external customers as well as mapping/supporting the implementation and adoption of multiple Freddie Mac products, technology tools and solutions.
Job Responsibilities * Maintain an in-depth understanding of external customers’ strategic direction, loan manufacturing processes and technologies resulting in process/technology efficiency recommendations to support their goals and objectives. * Conduct detailed process reviews to map customers’ processes and technology providing increased efficiencies and an improved customer experience through better use of existing or imbedding new Freddie Mac technology solutions. * Identify and provide resolution to an extensive range of complex customer issues. * Partner with Sales to ensure customer activities match to strategic direction. * Work with customers, vendors and internal business partners to ensure product and technology adoption. * Department lead for at least one internal project, providing SME support regarding customer business process, impacts, pain points, in addition to manufacturing and operational issues. * Continually provide feedback to improve the customer experience with our tools, technology, processes and products. This may require managing issues to resolution with senior management. * Effectively manage the operational relationship with external customers. * Primary point of contact for operational issues for assigned customer base. * ‘Voice of the Customer’ regarding changes impacting customers’ business operations * Track, coordinate and communicate the resolution of identified data quality issues * Work under limited direction and independently determine and develop approach to solution.
Qualifications * 8-10 years of related experience. Experience in the financial services and/or mortgage loan manufacturing preferred * Bachelor’s degree or equivalent experience * Excellent analytical skills. * Strong working experience with Microsoft Office (Word, Excel, PowerPoint) * Primary (lender) mortgage market experience * Detailed understanding of lender mortgage origination process / environment (people, process and technology) strong oral presentation skills * Project management experience
Preferred Skills * Knowledge of Single-Family operations and related job functions * Strong external customer focus and customer service/customer management skills * Ability to manage conflict and build strong working relationships, internal and external to the organization, across all levels of personnel * Knowledge of Freddie Mac tools such as UCDP, LP, LQA, HVE, Selling * Knowledge of the Uniform Mortgage Data Program standards * Excellent oral and written communication skills * Positive attitude * Aptitude and willingness to learn new things * Strong organizational and time management skills * Flexibility in balancing competing priorities and quickly turning around deliverables in a continuously changing business and work environment
Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.