The Marine Mammal Center
Sausalito, CA, USA
We’re Hiring!
Associate Director, Recruitment & Onboarding
Location of Position: Marin Headlands, Sausalito, California
Reports to : Senior Director, People & Culture
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Travel within California is expected for this position.
Compensation Range: $93,600 - $109,738 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Associate Director, Recruitment & Onboarding serves as the senior operational lead and is the architect for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement at The Marine Mammal Center. This role provides strategic input, architectural design, and operational leadership to ensure recruitment and onboarding practices are consistent, equitable, compliant, and aligned with the Center’s mission and strategic priorities. The Associate Director, Recruitment & Onboarding translates organizational direction, workforce and volunteer priorities, and operational needs into scalable recruitment and onboarding frameworks, tools, and practices. This role oversees and develops a multidisciplinary recruitment team, manages recruitment systems, and stewards the organization’s staff position description and volunteer role description libraries. This role is accountable for day-to-day staff hiring outcomes and volunteer placements. This position actively supports the Center’s mission by ensuring the organization attracts, selects, and onboards a diverse, skilled, and mission-aligned staff workforce and volunteer community.
Essential Functions:
Recruitment & Onboarding Strategy: 60%
Serve as the senior operational lead and manage recruitment and onboarding frameworks that support staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement, aligned with organizational priorities established by the People & Culture department and Executive leadership
Provide oversight of end-to-end processes for staff and volunteer recruitment and onboarding, ensuring consistent, equitable, and high-quality practices.
Manage and administer all Applicant Tracking System (ATS) and onboarding platforms, ensuring appropriate configuration, data integrity, user access, and system performance.
Provide operational leadership for ATS and onboarding platform reviews, assessing system effectiveness, alignment with organizational needs, compliance requirements, and user experience.
Lead and support the development of Requests for Proposal (RFPs) for recruitment and onboarding systems as needed, including requirements gathering, evaluation criteria, and cross-functional coordination.
Manage and facilitate recruitment and onboarding vendor evaluation and selection processes, including demonstrations, comparative analysis, and recommendation development in partnership with People & Culture leadership and other stakeholders as needed.
Provide leadership and guidance for recruitment and onboarding system implementation, configuration, testing, and rollout, ensuring data integrity, minimal disruption, and alignment with recruitment and onboarding workflows as needed.
Ensure background checks, motor vehicle checks, Form I-9, E-Verify, and other pre-boarding requirements for staff and volunteers are completed accurately, efficiently, and in compliance with all applicable requirements.
Ensure recruitment and onboarding practices align with applicable federal, state, and local laws and regulations, funding requirements and budget constraints, and organizational policies.
Develop and maintain dashboards and reports measuring staff time-to-fill, source of staff hire, volunteer pipeline health, placement timelines, compliance, candidate and volunteer experience, and outreach or event return on investment (ROI).
Review recruitment and onboarding data to identify trends, risks, and gaps; implement corrective actions and provide recommendations to People & Culture leadership as needed.
Lead continuous improvement of recruitment and onboarding frameworks, tools, and standards to strengthen effectiveness, experience, and outcomes.
Design sourcing approaches that support organizational hiring priorities, including proactive pipeline development for hard-to-fill, technical, and mission-critical staff roles.
Provide oversight of talent pipeline development for staff and volunteers, ensuring sustainable, mission-aligned candidate and volunteer pools are maintained.
Serve as a visible talent brand ambassador for the Center, confidently articulating the organization’s mission, impact, culture, and opportunities to candidates and prospective volunteers.
Engage directly in sourcing and outreach activities for staff and volunteer roles when positions are senior-level, highly specialized, strategically critical, or present unique recruitment challenges.
Establish standards and expectations for candidate and volunteer experience across recruitment stages, ensuring timely communication, structured interviews, and consistent offer or placement practices.
Manage and steward the Center’s staff position description library and role description library, ensuring consistency, accuracy, and alignment with organizational structure, position and role levels, equitable classification practices, workforce planning, and operational needs.
Maintain established templates, standards, and review processes for the creation, updating, and approval of staff position descriptions and volunteer role descriptions.
Provide oversight and guidance to management during the development or revision of a position or role description using established protocols.
Conduct regular and periodic reviews of position and volunteer role descriptions to ensure ongoing relevance, clarity, and organizational alignment.
Ensure position description and role description libraries are integrated with recruitment and onboarding systems and workflows.
Leadership & Management: 25 %
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and best practices.
Provide direct supervision and coaching to strengthen communication capacity across departments, building a culture of clear, consistent, and mission-driven storytelling.
Meet with direct reports to identify and resolve problems; perform personnel actions, such as approving timesheets and evaluating performance.
Monitor workload distribution and team capacity to ensure sustainable operations and effective service delivery.
Coach and train direct reports to build sourcing and outreach capabilities across the Recruitment & Onboarding team for position and role levels, ensuring sustainability and high-quality recruitment practices.
Foster a collaborative, service-oriented, and mission-aligned team culture grounded in professionalism, confidentiality, and continuous improvement.
Partner with hiring managers and organizational leaders to clarify staffing and volunteer needs, define hiring and onboarding criteria, and set expectations for recruitment and onboarding timelines.
Review hiring and volunteer placement outcomes and intervene when barriers, delays, or risks arise.
Serve as the primary escalation point for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement issues, resolving most challenges and elevating matters to People & Culture leadership when issues involve policy interpretation, legal or compliance risk, and/or cross-departmental impact.
Supports the development of the Recruitment & Onboarding budget in collaboration with the Senior Director, Human Resources; tracks results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approves and monitors team expenditures within established parameters.
Organizational Impact: 10%
Actively contribute as a core member of the Center’s DEI committee, providing insight, data analysis, and recommendations related to recruitment, onboarding, risk mitigation, and data analytics to inform innovative practices to enhance organizational culture.
Lead the implementation of DEI initiatives aligned with organizational priorities for recruitment and onboarding of staff and volunteers.
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
May actively serve on various organizational wide committees as assigned.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
- Human Resources Specialist
- Volunteer Recruitment & Onboarding Coordinator
1 - Volunteer Recruitment & Onboarding Manager
Knowledge, Skills, and Abilities:
Strong commitment to the mission and strategic priorities of The Marine Mammal Center.
Ability to understand strategic organizational issues and influence change.
Strong knowledge of human resources practices, policies, and procedures, with demonstrated judgment and discretion in application
Demonstrated knowledge of current recruitment, onboarding, talent acquisition tools, strategies, processes, and best practices.
Experience serving as a system administrator/super user for a complex Applicant Tracking System (ATS), including requisitions, job postings, candidate communications, interview scheduling, offer management, onboarding workflows, and advanced analytics/reporting.
Experience implementing, optimizing, and maintaining platforms, including workflow design, change management, documentation, and end-user training.
Experience managing vendor relationships, contracts, and service delivery for recruiting systems and related tools.
Experience with employer branding and recruitment-related marketing strategies to support candidate attraction and engagement.
Strong, current knowledge of applicable state and federal laws and regulations related to recruiting and hiring.
Demonstrated ability to develop, interpret, and leverage data and analytics to inform strategy, drive continuous improvement, and improve outcomes.
Customer-focused approach with the ability to understand stakeholder needs, set clear expectations, and consistently deliver high-quality service.
Strong leadership and team building skills, with the ability to motivate team members, balance workloads, set priorities, monitor performance, and mentor, coach and develop talent.
Ability to quickly establish professional rapport with internal customers; approachable and able to engage with sensitivity, patience, and professionalism in addressing interpersonal concerns.
Demonstrated professionalism and confidentiality in handling sensitive and confidential information.
Excellent written, verbal, active listening, presentation, and facilitation skills, with the ability to communicate clearly, concisely, and timely.
Comfort participating in group presentations and negotiations, representing the function effectively with internal and external stakeholders.
Ability to work collaboratively and maintain open communication in a team environment, partnering effectively across functions and levels.
Ability to work independently to manage projects, priorities, commitments, and deadlines.
Strong organization skills including attention to detail, effective problem-solving, multitasking, and time management.
Ability to solve complex problems efficiently and effectively, applying sound judgment and making timely decisions
Demonstrated ability to take initiative, prioritize competing demands, resolve conflicts, and follow through to completion
Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approach and supports others in adopting new processes and expectations.
Proficiency with Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and virtual collaboration tools (Asana, Slack, Teams, Zoom).
Ability to build and sustain effective working relationships with people from diverse backgrounds while demonstrating self-awareness, respect, and professionalism.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
Professional HR certification such as SHRM-SCP or SPHR preferred.
Valid driver license with acceptable motor vehicle record to maintain standards of insurability. (Must be 21+ years old as frequently driving company vehicles is required for this position.)
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in human resources or related field; and 7 years of experience directly related in recruitment and onboarding operations, with at least 5 years in a leadership/people management capacity.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment, which may involve repetitive motion.
This role involves extended periods of desk work and computer use.
Job responsibilities may include physical tasks requiring manual dexterity, coordination, and mobility, including lifting or moving up to 25 pounds.
Exposure to odors associated with animals and the care of animals.
Limited exposure to allergens and zoonotic diseases.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full Time
We’re Hiring!
Associate Director, Recruitment & Onboarding
Location of Position: Marin Headlands, Sausalito, California
Reports to : Senior Director, People & Culture
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Travel within California is expected for this position.
Compensation Range: $93,600 - $109,738 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Associate Director, Recruitment & Onboarding serves as the senior operational lead and is the architect for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement at The Marine Mammal Center. This role provides strategic input, architectural design, and operational leadership to ensure recruitment and onboarding practices are consistent, equitable, compliant, and aligned with the Center’s mission and strategic priorities. The Associate Director, Recruitment & Onboarding translates organizational direction, workforce and volunteer priorities, and operational needs into scalable recruitment and onboarding frameworks, tools, and practices. This role oversees and develops a multidisciplinary recruitment team, manages recruitment systems, and stewards the organization’s staff position description and volunteer role description libraries. This role is accountable for day-to-day staff hiring outcomes and volunteer placements. This position actively supports the Center’s mission by ensuring the organization attracts, selects, and onboards a diverse, skilled, and mission-aligned staff workforce and volunteer community.
Essential Functions:
Recruitment & Onboarding Strategy: 60%
Serve as the senior operational lead and manage recruitment and onboarding frameworks that support staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement, aligned with organizational priorities established by the People & Culture department and Executive leadership
Provide oversight of end-to-end processes for staff and volunteer recruitment and onboarding, ensuring consistent, equitable, and high-quality practices.
Manage and administer all Applicant Tracking System (ATS) and onboarding platforms, ensuring appropriate configuration, data integrity, user access, and system performance.
Provide operational leadership for ATS and onboarding platform reviews, assessing system effectiveness, alignment with organizational needs, compliance requirements, and user experience.
Lead and support the development of Requests for Proposal (RFPs) for recruitment and onboarding systems as needed, including requirements gathering, evaluation criteria, and cross-functional coordination.
Manage and facilitate recruitment and onboarding vendor evaluation and selection processes, including demonstrations, comparative analysis, and recommendation development in partnership with People & Culture leadership and other stakeholders as needed.
Provide leadership and guidance for recruitment and onboarding system implementation, configuration, testing, and rollout, ensuring data integrity, minimal disruption, and alignment with recruitment and onboarding workflows as needed.
Ensure background checks, motor vehicle checks, Form I-9, E-Verify, and other pre-boarding requirements for staff and volunteers are completed accurately, efficiently, and in compliance with all applicable requirements.
Ensure recruitment and onboarding practices align with applicable federal, state, and local laws and regulations, funding requirements and budget constraints, and organizational policies.
Develop and maintain dashboards and reports measuring staff time-to-fill, source of staff hire, volunteer pipeline health, placement timelines, compliance, candidate and volunteer experience, and outreach or event return on investment (ROI).
Review recruitment and onboarding data to identify trends, risks, and gaps; implement corrective actions and provide recommendations to People & Culture leadership as needed.
Lead continuous improvement of recruitment and onboarding frameworks, tools, and standards to strengthen effectiveness, experience, and outcomes.
Design sourcing approaches that support organizational hiring priorities, including proactive pipeline development for hard-to-fill, technical, and mission-critical staff roles.
Provide oversight of talent pipeline development for staff and volunteers, ensuring sustainable, mission-aligned candidate and volunteer pools are maintained.
Serve as a visible talent brand ambassador for the Center, confidently articulating the organization’s mission, impact, culture, and opportunities to candidates and prospective volunteers.
Engage directly in sourcing and outreach activities for staff and volunteer roles when positions are senior-level, highly specialized, strategically critical, or present unique recruitment challenges.
Establish standards and expectations for candidate and volunteer experience across recruitment stages, ensuring timely communication, structured interviews, and consistent offer or placement practices.
Manage and steward the Center’s staff position description library and role description library, ensuring consistency, accuracy, and alignment with organizational structure, position and role levels, equitable classification practices, workforce planning, and operational needs.
Maintain established templates, standards, and review processes for the creation, updating, and approval of staff position descriptions and volunteer role descriptions.
Provide oversight and guidance to management during the development or revision of a position or role description using established protocols.
Conduct regular and periodic reviews of position and volunteer role descriptions to ensure ongoing relevance, clarity, and organizational alignment.
Ensure position description and role description libraries are integrated with recruitment and onboarding systems and workflows.
Leadership & Management: 25 %
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and best practices.
Provide direct supervision and coaching to strengthen communication capacity across departments, building a culture of clear, consistent, and mission-driven storytelling.
Meet with direct reports to identify and resolve problems; perform personnel actions, such as approving timesheets and evaluating performance.
Monitor workload distribution and team capacity to ensure sustainable operations and effective service delivery.
Coach and train direct reports to build sourcing and outreach capabilities across the Recruitment & Onboarding team for position and role levels, ensuring sustainability and high-quality recruitment practices.
Foster a collaborative, service-oriented, and mission-aligned team culture grounded in professionalism, confidentiality, and continuous improvement.
Partner with hiring managers and organizational leaders to clarify staffing and volunteer needs, define hiring and onboarding criteria, and set expectations for recruitment and onboarding timelines.
Review hiring and volunteer placement outcomes and intervene when barriers, delays, or risks arise.
Serve as the primary escalation point for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement issues, resolving most challenges and elevating matters to People & Culture leadership when issues involve policy interpretation, legal or compliance risk, and/or cross-departmental impact.
Supports the development of the Recruitment & Onboarding budget in collaboration with the Senior Director, Human Resources; tracks results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approves and monitors team expenditures within established parameters.
Organizational Impact: 10%
Actively contribute as a core member of the Center’s DEI committee, providing insight, data analysis, and recommendations related to recruitment, onboarding, risk mitigation, and data analytics to inform innovative practices to enhance organizational culture.
Lead the implementation of DEI initiatives aligned with organizational priorities for recruitment and onboarding of staff and volunteers.
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
May actively serve on various organizational wide committees as assigned.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
- Human Resources Specialist
- Volunteer Recruitment & Onboarding Coordinator
1 - Volunteer Recruitment & Onboarding Manager
Knowledge, Skills, and Abilities:
Strong commitment to the mission and strategic priorities of The Marine Mammal Center.
Ability to understand strategic organizational issues and influence change.
Strong knowledge of human resources practices, policies, and procedures, with demonstrated judgment and discretion in application
Demonstrated knowledge of current recruitment, onboarding, talent acquisition tools, strategies, processes, and best practices.
Experience serving as a system administrator/super user for a complex Applicant Tracking System (ATS), including requisitions, job postings, candidate communications, interview scheduling, offer management, onboarding workflows, and advanced analytics/reporting.
Experience implementing, optimizing, and maintaining platforms, including workflow design, change management, documentation, and end-user training.
Experience managing vendor relationships, contracts, and service delivery for recruiting systems and related tools.
Experience with employer branding and recruitment-related marketing strategies to support candidate attraction and engagement.
Strong, current knowledge of applicable state and federal laws and regulations related to recruiting and hiring.
Demonstrated ability to develop, interpret, and leverage data and analytics to inform strategy, drive continuous improvement, and improve outcomes.
Customer-focused approach with the ability to understand stakeholder needs, set clear expectations, and consistently deliver high-quality service.
Strong leadership and team building skills, with the ability to motivate team members, balance workloads, set priorities, monitor performance, and mentor, coach and develop talent.
Ability to quickly establish professional rapport with internal customers; approachable and able to engage with sensitivity, patience, and professionalism in addressing interpersonal concerns.
Demonstrated professionalism and confidentiality in handling sensitive and confidential information.
Excellent written, verbal, active listening, presentation, and facilitation skills, with the ability to communicate clearly, concisely, and timely.
Comfort participating in group presentations and negotiations, representing the function effectively with internal and external stakeholders.
Ability to work collaboratively and maintain open communication in a team environment, partnering effectively across functions and levels.
Ability to work independently to manage projects, priorities, commitments, and deadlines.
Strong organization skills including attention to detail, effective problem-solving, multitasking, and time management.
Ability to solve complex problems efficiently and effectively, applying sound judgment and making timely decisions
Demonstrated ability to take initiative, prioritize competing demands, resolve conflicts, and follow through to completion
Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approach and supports others in adopting new processes and expectations.
Proficiency with Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and virtual collaboration tools (Asana, Slack, Teams, Zoom).
Ability to build and sustain effective working relationships with people from diverse backgrounds while demonstrating self-awareness, respect, and professionalism.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
Professional HR certification such as SHRM-SCP or SPHR preferred.
Valid driver license with acceptable motor vehicle record to maintain standards of insurability. (Must be 21+ years old as frequently driving company vehicles is required for this position.)
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in human resources or related field; and 7 years of experience directly related in recruitment and onboarding operations, with at least 5 years in a leadership/people management capacity.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment, which may involve repetitive motion.
This role involves extended periods of desk work and computer use.
Job responsibilities may include physical tasks requiring manual dexterity, coordination, and mobility, including lifting or moving up to 25 pounds.
Exposure to odors associated with animals and the care of animals.
Limited exposure to allergens and zoonotic diseases.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
City of Portland
Portland, OR, USA
Recycling Improvement and Evaluation Coordinator (Coordinator II - CPPW) - Limited Duration
City of Portland
Salary: $40.97 - $58.47 Hourly
Job Type: Limited Duration
Job Number: 2026-00010
Location: Portland, OR
Bureau: Bureau of Planning and Sustainability
Closing: 1/12/2026 11:59 PM Pacific
The Position
Job Appointment: Full Time, Limited Duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Monday - Friday, 8 a.m. - 5 p.m. Flexibility in schedule is negotiable. Work Location: Hybrid. This position reports to The Vanport Building, 1810 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee#toc-geographic-work-location. Benefits: Please check our benefits tab for an overview of benefit for this position Language Pay Premium Eligible: This position is eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees. Union Representation: City of Portland Professional Workers (CPPW). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume.
Position Summary
The Recycling Improvement and Evaluation Coordinator will focus on City of Portland projects and programs designed to reduce contamination in the mixed recycling system as a part of the https://www.oregon.gov/deq/recycling/pages/modernizing-oregons-recycling-system.aspx This position will report to the Sustainable Materials and Waste Policy Manager.
As a Recycling Improvement and Evaluation Coordinator, you will:
• Develop and implement a plan to track and evaluate the results of activities to reduce contamination of mixed recycling streams among residential, multifamily and business customers, towards a goal of less than 10% contamination by 2030. • Collaborate within our division and with contractors to ensure that data collected through contamination reduction activities are consistent with evaluation goals. • Coordinate small teams of City staff or contractors to gather high quality evaluative data from contamination reduction programing. • Revise and update https://www.portland.gov/bps/garbage-recycling/garbage-recycling-and-compost-rules-and-regulations that govern waste collection services and customer expectations to facilitate contamination reduction in mixed recycling, including rules to implement monitoring and feedback systems. • Annually update our strategy for contamination reduction activities each fiscal year, taking into account evaluation results and adapting to lessons learned. • Research, propose and pilot technological solutions to contamination reduction. • Partner with DEQ, CAA and other local governments to learn and share program development challenges and successes.
Travel Requirements: This position will need to travel in the field to inspect evaluation methods and understand contamination reduction interventions.
Our Ideal Candidate is:
• An evaluator: Understands research and program evaluation strategies needed to improve outcomes for projects and programs. • Collaborative: Committed to working with a broad range of community partners and stakeholders. • Experienced with project management: Uses a variety of tools for project scoping, stakeholder identification and engagement, tasks and timeline management, and reporting. • Knowledgeable: Understands the practices of policy development and/or program evaluation. Has knowledge of resource conservation, sustainability, waste collection systems, extended producer responsibility laws, and systems of reuse. • Emotionally intelligent: Motivated, passionate, team-oriented, and empathetic. Has strong interpersonal skills and emotional intelligence. • Committed to diversity, equity, and inclusion: Using these core values to guide and inform your work, create inclusive, respectful, and responsive settings and promote equitable access to recycling.
About the Team Sustainable Materials and Waste Division, housed within the Bureau of Planning and Sustainability (BPS), rethinks how we use materials and manage waste to improve community well-being, work towards sustainability and equity, and protect critical natural resources. Our work is based in https://www.portland.gov/business-opportunities/about-us/values We work closely with garbage and recycling collection companies, state and local waste agencies, and Portland's diverse communities.
The Sustainable Materials and Waste Division includes three teams:
• Policy team: Develops and strengthens policies, programs, and plans that increase opportunities to reduce waste, recycle, compost, and reduce environmental impacts of products and packaging, as well as meet the needs of Portland's diverse communities. • Operations team: Manages Portland's garbage, recycling, and compost collection systems, public trash collection, cleanup events, and graffiti removal. Provides customer service and enforcement. • Technical Assistance and Education Team: Supports and educates Portland businesses and residents with the goal to reduce waste, and support reuse, repair, recycling, and composting.
Learn more here: https://www.portland.gov/bps/garbage-recycling
About the Bureau The Portland Bureau of Planning and Sustainability develops creative and practical solutions that enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity to achieve prosperous, healthy, resilient communities. In collaboration with community partners, we provide; comprehensive land use, neighborhood, economic, historic and environmental planning, and urban design; policy and technical services to advance green building and a just transition to clean energy, waste prevention, composting and recycling, and a sustainable food system; administration of the Portland Clean Energy Community Benefits Fund; policy to address climate change; regulation of private franchise utilities; administration of the Mt. Hood Cable Regulatory Commission; and digital equity and inclusion policy, projects and outreach. (http://www.portland.gov/bps). For more information about Portland's recycling, composting and garbage programs visit: (https://www.portland.gov/bps/garbage-recycling)
BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with abroad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume. BPS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.
Virtual Zoom Meet & Greet Opportunity
Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position.
Tuesday, December 30, 2025 at 3:00pm Pacific Time (US and Canada)
Zoom Registration Link: https://us06web.zoom.us/meeting/register/XmMYEeDkTa20yirBFXYsAg
*Please note: AI Notetaking apps will not be allowed into virtual sessions hosted by the Bureau of Human Resources Recruitment Team. If you need accommodations as defined by the American Disabilities Act, then please contact the Recruiter for assistance.
Have a question?
Contact Information:
Tamela Ressler, Senior Recruiter Bureau of Human Resources mailto:Tamela.Ressler@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position:
• Experience using data to evaluate programs, develop performance measures, and make recommendations to improve policies or outcomes. • Experience applying project management techniques, including using a variety of tools for project scoping, stakeholder engagement, tasks and timeline management, and reporting.? • Experience writing clear, well-organized reports or summaries that explain research or technical information in a persuasive and easy-to-understand way. • Experience working collaboratively with diverse teams and communities to build trust, resolve differences, and reach shared goals. • Ability to communicate complex ideas to a wide range of audiences, including leading discussions and presentations. • Ability to facilitate conversations by fairly representing different perspectives and providing guidance in areas related to conservation or sustainability. Applicant must also possess:
• A valid state driver's license and https://www.portlandoregon.gov/citycode/article/12184.
The Recruitment Process
STEP 1: Apply online between December 29, 2025 - January 12, 2026
Required Application Materials:
• Resume • Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date. • Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments. • To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.
Application Tips:
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions.
• How We Determine Pay: The City of Portland is covered by the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
• Do not attach any additional documents. Do not attach a cover letter, it will not be reviewed. • All applications must be submitted via the City's online application process by the closing date and time. • E-mailed and/or faxed applications will not be accepted. • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.
Step 2: Minimum Qualification Evaluation: January 12 - January 16, 2026
• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of January 19, 2026
• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Late January / Early February 2026
• Hiring bureau will review and select candidates for an interview
Step 5: Offer of Employment: Mid-to-Late February 2026
• Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.
Step 6: Start Date: TBD
• A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity Employer
To apply, please visit https://apptrkr.com/6823792
Full Time
Recycling Improvement and Evaluation Coordinator (Coordinator II - CPPW) - Limited Duration
City of Portland
Salary: $40.97 - $58.47 Hourly
Job Type: Limited Duration
Job Number: 2026-00010
Location: Portland, OR
Bureau: Bureau of Planning and Sustainability
Closing: 1/12/2026 11:59 PM Pacific
The Position
Job Appointment: Full Time, Limited Duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Monday - Friday, 8 a.m. - 5 p.m. Flexibility in schedule is negotiable. Work Location: Hybrid. This position reports to The Vanport Building, 1810 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee#toc-geographic-work-location. Benefits: Please check our benefits tab for an overview of benefit for this position Language Pay Premium Eligible: This position is eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees. Union Representation: City of Portland Professional Workers (CPPW). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume.
Position Summary
The Recycling Improvement and Evaluation Coordinator will focus on City of Portland projects and programs designed to reduce contamination in the mixed recycling system as a part of the https://www.oregon.gov/deq/recycling/pages/modernizing-oregons-recycling-system.aspx This position will report to the Sustainable Materials and Waste Policy Manager.
As a Recycling Improvement and Evaluation Coordinator, you will:
• Develop and implement a plan to track and evaluate the results of activities to reduce contamination of mixed recycling streams among residential, multifamily and business customers, towards a goal of less than 10% contamination by 2030. • Collaborate within our division and with contractors to ensure that data collected through contamination reduction activities are consistent with evaluation goals. • Coordinate small teams of City staff or contractors to gather high quality evaluative data from contamination reduction programing. • Revise and update https://www.portland.gov/bps/garbage-recycling/garbage-recycling-and-compost-rules-and-regulations that govern waste collection services and customer expectations to facilitate contamination reduction in mixed recycling, including rules to implement monitoring and feedback systems. • Annually update our strategy for contamination reduction activities each fiscal year, taking into account evaluation results and adapting to lessons learned. • Research, propose and pilot technological solutions to contamination reduction. • Partner with DEQ, CAA and other local governments to learn and share program development challenges and successes.
Travel Requirements: This position will need to travel in the field to inspect evaluation methods and understand contamination reduction interventions.
Our Ideal Candidate is:
• An evaluator: Understands research and program evaluation strategies needed to improve outcomes for projects and programs. • Collaborative: Committed to working with a broad range of community partners and stakeholders. • Experienced with project management: Uses a variety of tools for project scoping, stakeholder identification and engagement, tasks and timeline management, and reporting. • Knowledgeable: Understands the practices of policy development and/or program evaluation. Has knowledge of resource conservation, sustainability, waste collection systems, extended producer responsibility laws, and systems of reuse. • Emotionally intelligent: Motivated, passionate, team-oriented, and empathetic. Has strong interpersonal skills and emotional intelligence. • Committed to diversity, equity, and inclusion: Using these core values to guide and inform your work, create inclusive, respectful, and responsive settings and promote equitable access to recycling.
About the Team Sustainable Materials and Waste Division, housed within the Bureau of Planning and Sustainability (BPS), rethinks how we use materials and manage waste to improve community well-being, work towards sustainability and equity, and protect critical natural resources. Our work is based in https://www.portland.gov/business-opportunities/about-us/values We work closely with garbage and recycling collection companies, state and local waste agencies, and Portland's diverse communities.
The Sustainable Materials and Waste Division includes three teams:
• Policy team: Develops and strengthens policies, programs, and plans that increase opportunities to reduce waste, recycle, compost, and reduce environmental impacts of products and packaging, as well as meet the needs of Portland's diverse communities. • Operations team: Manages Portland's garbage, recycling, and compost collection systems, public trash collection, cleanup events, and graffiti removal. Provides customer service and enforcement. • Technical Assistance and Education Team: Supports and educates Portland businesses and residents with the goal to reduce waste, and support reuse, repair, recycling, and composting.
Learn more here: https://www.portland.gov/bps/garbage-recycling
About the Bureau The Portland Bureau of Planning and Sustainability develops creative and practical solutions that enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity to achieve prosperous, healthy, resilient communities. In collaboration with community partners, we provide; comprehensive land use, neighborhood, economic, historic and environmental planning, and urban design; policy and technical services to advance green building and a just transition to clean energy, waste prevention, composting and recycling, and a sustainable food system; administration of the Portland Clean Energy Community Benefits Fund; policy to address climate change; regulation of private franchise utilities; administration of the Mt. Hood Cable Regulatory Commission; and digital equity and inclusion policy, projects and outreach. (http://www.portland.gov/bps). For more information about Portland's recycling, composting and garbage programs visit: (https://www.portland.gov/bps/garbage-recycling)
BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with abroad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume. BPS offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.
Virtual Zoom Meet & Greet Opportunity
Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position.
Tuesday, December 30, 2025 at 3:00pm Pacific Time (US and Canada)
Zoom Registration Link: https://us06web.zoom.us/meeting/register/XmMYEeDkTa20yirBFXYsAg
*Please note: AI Notetaking apps will not be allowed into virtual sessions hosted by the Bureau of Human Resources Recruitment Team. If you need accommodations as defined by the American Disabilities Act, then please contact the Recruiter for assistance.
Have a question?
Contact Information:
Tamela Ressler, Senior Recruiter Bureau of Human Resources mailto:Tamela.Ressler@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position:
• Experience using data to evaluate programs, develop performance measures, and make recommendations to improve policies or outcomes. • Experience applying project management techniques, including using a variety of tools for project scoping, stakeholder engagement, tasks and timeline management, and reporting.? • Experience writing clear, well-organized reports or summaries that explain research or technical information in a persuasive and easy-to-understand way. • Experience working collaboratively with diverse teams and communities to build trust, resolve differences, and reach shared goals. • Ability to communicate complex ideas to a wide range of audiences, including leading discussions and presentations. • Ability to facilitate conversations by fairly representing different perspectives and providing guidance in areas related to conservation or sustainability. Applicant must also possess:
• A valid state driver's license and https://www.portlandoregon.gov/citycode/article/12184.
The Recruitment Process
STEP 1: Apply online between December 29, 2025 - January 12, 2026
Required Application Materials:
• Resume • Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date. • Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments. • To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.
Application Tips:
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your responses to the supplemental questions.
• How We Determine Pay: The City of Portland is covered by the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
• Do not attach any additional documents. Do not attach a cover letter, it will not be reviewed. • All applications must be submitted via the City's online application process by the closing date and time. • E-mailed and/or faxed applications will not be accepted. • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.
Step 2: Minimum Qualification Evaluation: January 12 - January 16, 2026
• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of January 19, 2026
• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Late January / Early February 2026
• Hiring bureau will review and select candidates for an interview
Step 5: Offer of Employment: Mid-to-Late February 2026
• Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.
Step 6: Start Date: TBD
• A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity Employer
To apply, please visit https://apptrkr.com/6823792
City of Worcester
Worcester, MA, USA
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 09/19/2025
Apply End Date 10/22/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Human Rights and Accessibility Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6587221.
Full Time
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 09/19/2025
Apply End Date 10/22/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Human Rights and Accessibility Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6587221.
