select jobs found in virginia

Position Overview The main objective of the Salesforce Success Manager will be to drive, develop and deliver training materials and communications that will drive high adoption, based on the SFDC Core of Excellence (CoE) vision and prioritized road map and generate measurable outcomes. This person will lead efforts to assess and enhance end-user adoption and effectiveness. They will be responsible for ensuring maximum license utilization and specific adoption targets for each business area to achieve maximum ROI from SFDC. This role reports to the Salesforce Director of CoE. Key Responsibilities: 1. Training & Enablement * Evangelize the CoE vision/mission, roadmap, key goals initiatives as well as Salesforce’s platform benefits/features (educate leadership, CAST and end users). * Create training materials to complement Salesforce capabilities / leading practices with end user day to day tasks necessary to perform roles and responsibilities. * Train users based on ‘A Day in the Life’ scenarios and Tips and Tricks for Success (e.g. when/how to use Chatter or Activities consistently). * Support all training requests that come into our area via the SFDC CoE Request Support (case management ticket) and deliver timely responses and excellent customer experience to customers to ensure they learn how to apply best practices to use the platform and derive value out of it. Provide ad hoc support to end users, including troubleshooting issues, assisting them with setting up/customizing reports and dashboards and answering general questions about the platform. * Produce training content across mediums (video, user guides, FAQs, presentations and other documentation where needed). Lead training classes across channels: in person, webinars, chatter, internal emails, others. Sets up new onsite SFDC hub to deliver support to end users in HQ site. * Develop and communicate a monthly training plan/calendar. Schedule trainings, ensure that logistics and instructors are in place. * Track and measure effectiveness for trainings, including conducting post-training follow up with end-users and identify improvement areas. * Re-design the Salesforce CoE Training Portal/Platform and maintain all key training materials for easy consumption by end users. Develop new Training materials to build a robust training Library. * Recommend key platform improvements and functionality for roadmap planning/consideration based on training needs/learnings/feedback s future programs. 2. Internal Communications * Lead CAST network to ensure routine communications, and help them provide excellent support and training for end-users in their respective areas. Drive Change Management objectives with CAST network to ensure new requests are clear and fit strategic goals for the project. * Identify and develop ‘success cases’ across all existing business groups around key capabilities and processes supported by the CRM and prepare ‘our customer hero stories’ that clearly articulate and demonstrate the value around how those customers are using SFDC and share these stories across other businesses / end users. Prepare prioritized plan and communications campaigns on customer hero stories. * Deliver reports/dashboards, tailored presentations and materials with project updates and success metrics including: utilization, adoption, engagement, CX metrics and training activities and results. * Drive and oversee project communications across internal FM channels to ensure alignment with strategic vision/mission/goals and generate memorable and engaging messages that drive outcomes. Maintain key project communications in SFDC Library and SharePoint. Qualifications * 5+ years of experience implementing solutions in salesforce. * Bachelor’s degree in marketing, communications or computer field * Salesforce Admin Certification required . * Demonstrate leadership skills and experience driving change. * Strong interpersonal, oral and written communication skills. * Effective facilitator * Highly proficient in PowerPoint. * Tech savvy and ability to easily convey complex technology concepts. Preferred Skills * People management experience * Internal marketing communications experience Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Position Overview The Payment & Disclosure group is responsible for the bond administration of all mortgage backed securities issued by Freddie Mac. This includes calculating monthly payments & disclosure data, communicating with paying agents and authorizing payments. We are seeking a Securities Operations Professional to work in the Payment & Disclosure team to perform monthly baseline processes and participate in special research & analysis projects. Responsibilities include: Perform monthly processes to validate & reconcile MBS principal & interest payments Review exceptions reports related to payment & disclosure processes Communicate with internal business partners to resolve issues Communicate with Trustees on a monthly basis to administer non-standard securities Follow and maintain detailed procedures using varied and complex systems and databases Participate in system development projects and provide subject matter expertise Support initiatives related to new products Respond to inquiries from MBS investors Qualifications Bachelor’s degree in Finance/Accounting or equivalent experience 2-4 years related work experience Working knowledge of mortgage backed securities Analytical & Critical Thinking skills Ability to work in a team & collaborate to find solutions to complex problems Experience with Microsoft Office Applications (Word, Excel, Access) Preferred Skills Self- Motivated Detail Oriented Ability to manage time effectively and thrive in environment with multiple deadlines Knowledge of SQL, VBA, Intex Experience with SharePoint Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Trust Cash Administration Director 7537BR Finance & Accounting McLean, VA Position Overview Freddie Mac performs the Trustee function for several of its mortgage related securitization products. As Trustee, the Company describes certain investor cash administration responsibilities within the Master Trust Agreements (MTA), or other security governing documents. The Company has established the Trust Cash Administration team to perform these cash administration responsibilities and the team is primarily responsible for ensuring the trust cash account balance and activity remains in compliance with the master trust agreement. Responsibilities of this team include: * Maintaining a trust cash ledger and sub-ledger by security type * Tracking daily and monthly cash inflows and outflows and attributing cash as either investor or Freddie Mac cash * Establishing end of period investor cash balances and tracks those balances at the security (pool) level * Maintaining a security product level trust balance sheet, * Remitting Freddie Mac cash balances to the Company and oversight of all cash outflows from the Trust cash account, * Ensuring Freddie Mac performs its guarantor role by funding the account with short-term and permanent guarantee payments, * Ensuring the trust account remain adequately funded throughout the month, * Maintaining a corporate policy for trust cash administration, unit procedures and certain SLAs with other Company organizations The VP, Finance Treasury Operations & Cash Administration, is seeking a Trust Cash Administration Director to join this team. The person in this position will establish operational objectives and work plans, and delegate assignments to subordinate managers and staff. Additionally, this position is part of an organization that includes Treasury Operations and the Company’s Wireroom. The Director may be asked to also assist in Treasury Operations functions. Responsibilities include: * Developing, modifying and executing company Trustee policies that affect immediate operations and may also have company-wide effect * Work on issues and analysis of situations or data that require an in-depth knowledge of mortgage and mortgage backed security cashflows. * Implement strategic policies, projects and new products as prioritized by each line of business to maintain MTA compliance. * Establish and assure adherence to budgets, schedules, work plans, and performance requirements. * Regularly interact with senior management on matters concerning Freddie Mac’s role as guarantor, the implementation of new products and the distribution of monthly cash administration compliance reports. Qualifications * 12+ years of related experience and 4+ years of management experience * College degree or equivalent experience * Knowledge of mortgage servicing and mortgage backed security servicing cashflows Preferred Skills * Accounting Degree Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Community Housing Partners (CHP) is announcing an exciting opportunity for an experienced and highly motivated individual to join our company as Controller . Formed in 1975 and headquartered in Christiansburg, Va (8 miles from Virginia Tech), CHP is a leading regional not-for-profit provider of affordable, green, quality housing. Currently serving Virginia, North Carolina, South Carolina, Maryland, Kentucky, and Florida, CHP controls over 150 legal entities, including 6,500 owned and managed apartment units and over 400 employees.   The Controller will be working in a rapidly growing, dynamic, and collaborative environment, and will report to the Vice President of Finance & Accounting. This position is responsible for directing and leading a team of 14 internal accounting professionals to provide timely and accurate financial reporting in a multi-entity operation.  Specific responsibilities of the position include: Bring a customer service mentality by providing support to our internal and external customers Analyze monthly budget v. actual variances  Manage the corporate budgeting process and assist with the properties’ budgeting process Manage/coordinate the annual audit and tax process (currently 80+ audits and 125+ tax returns) Continuously seek improvement/best practices in accounting policies, processes and procedures Establish and maintain strong internal controls to safeguard the financial assets of the company Stay abreast of GAAP and changes in reporting requirements Serve as business partner to company leadership   The successful candidate must possess a Bachelor’s Degree in Accounting, have a minimum of ten years accounting experience, and a minimum of three years’ experience managing accounting staff. Candidate must have detailed experience in multi-module accounting software and intermediate to advanced Excel abilities.  Candidate must possess a strong attention to detail, excellent organizational, time management and communication skills. Must be highly motivated, able to work independently, solve problems, manage multiple high priorities and possess ability to communicate clearly and succinctly. Must possess excellent interpersonal skills, the ability to lead in a team-based environment and establish and maintain effective working relationships with executive team, key staff, employees and other stakeholders. CPA, CMA or MBA preferred but not required. Preference will be given to candidate with Property Management or Real Estate accounting experience, Yardi Voyager software experience, and/or multi-entity experience.   CHP offers a competitive salary with excellent benefit package and work environment, as well as the opportunity to work for a mission-driven non-profit. To learn more about our mission and vision, please visit our website at www.communityhousingpartners.org . Interested parties can apply by submitting a cover letter, resume, salary requirements and CHP application via our website by 5:00 p.m., Thursday, August 24, 2017 to be considered.

501 Auctions is a fast-growing yet close-knit technology firm that helps nonprofits across the US raise more money. We want people who like the idea of helping others while building a great business at the same time. We’re an energetic and open environment seeking smart, self-starters, with a passion for what they do. As a director of the company, the Director of Finance will work with 501 Auctions’ Co-Founders and assume a strategic role in the overall management of the company. The Director of Finance will have primary day-to-day responsibility for planning, implementing, managing and controlling all financial-related activities of the company. The Director of Finance will manage a three person finance team and oversee all financial functions including budgeting, reporting, cash management, risk management, financial control, audits, and taxes. This position is based at our Richmond, VA office. Responsibilities: Create and oversee short-, medium-, and long-term budgets and financial forecasts. Build and execute a company-wide cadence around planning, budgeting, reporting, and assessment Work with business units to develop KPI’s and a detailed understanding of the revenue and expense drivers of the business, along with opportunities and financial risks Work with Directors to build and improve the models they use for projections, reporting, and evaluation Evaluate strategic alternatives and deliver actionable recommendations based on projected financial impacts Partner with HR to ensure appropriate workforce planning is in place based on the strategic and financial plans of the business Ensure the timeliness, accuracy and integrity of monthly and quarterly financial reporting. Oversee external tax preparation and audit Maintain legal and regulatory compliance regarding all financial functions, including maintenance of and enhancements to financial and accounting systems, processes, tools and controls Assess and manage the company’s financial risks and controls Supervise accounting and payroll to ensure accuracy and timeliness in payrolls, recordkeeping, A/P, A/R, and collections Support company-wide execution to achieve the company’s growth and stability goals by providing strategic leadership for financial functions Qualifications: BA/BS in Business/Finance/Accounting At least 7 years of Financial Management experience with a minimum of 4 years experience in managing people CPA/CMA/MBA highly preferred Proficiency in all aspects of corporate accounting, internal controls, tax, and GAAP rules Excellent communication (written and verbal), presentation and interpersonal skills with the proven ability to effectively translate complex ideas and tailor key messages to multiple audiences The ideal candidate with have an innate service mentality  

Audio-Visual Operations Manager 7461BR Marketing & Communications McLean, VA Position Overview The Meetings and Events group is part of the Corporate Services department within the Corporate Administration Oversight division. The Corporate Meeting and Events team supports the corporation by providing services on our McLean campus of 4 buildings and our Reston campus of 3 buildings. The Audio-Visual Operations Manager will be responsible for the strategic planning, day-to-day operations, and delivery of conference and event audio-visual services for Freddie Mac. The Audio-Visual Operations Manager responsibilities include overseeing the maintenance, inventorying, upgrading, and delivery of audio and video equipment and services. This position ensures successful Audio-Visual and Video Teleconferencing (VTC) tech support, keeps current on event technology trends, contributes to recommendations for system and equipment updates/upgrades, maintains and updates technical proficiencies, and supervises, trains and evaluates staff. This position has direct reports. Responsibilities Include: * Supervise, train, coach and develop the A/V operational team to support and maintain all A/V services for Freddie Mac * Collaborate with internal partners and manage external vendors that support A/V services * Track and manage equipment inventory, to include plans for updating, retiring and repurposing equipment within the various Freddie Mac facilities * Participate in the preparation and review of contracts for new equipment, services or staffing * Oversee controls and service level agreement compliance including response time and customer satisfaction * Troubleshoot technical issues with A/V operational team and customers as required * Create and maintain weekly and monthly reports * Prepare and maintain budgets * Recommend and establish procedures, best practices and reporting that will improve the operation * Collaborate with the meeting and events team and internal business partners to achieve shared success and high level of customer satisfaction Qualifications * 10+ years of A/V operations experience * 5+ years of direct team management experience * 5+ years of experience with budget and strategic planning * College degree or equivalent * InfoComm CTS-I certification * Demonstrated knowledge of IP networking technologies and infrastructure * Proficiency trouble-shooting complex audio, video and network control systems * Proficiency with Crestron, Biamp and Extron programming * Experience with Cisco collaboration suite * Experience with LAN based control and management of A/V systems * Proficiency in Microsoft office suite * Ability to effectively interact in a cross-functional environment with all levels of management and staff * Strong oral and written communication skills * Flexibility to cover a variety of shifts, including early morning and/or evening hours, depending on work volume and staffing * Must be able to move, lift, carry, push, pull and place objects weighing up to 50 pounds, without assistance Preferred Skills * Experience with conference center and/or AV reservation system and work order management system * Experience with WebEx or other web based conferencing tool * Factory training on major brands of A/V systems and components including Biamp, NEC, Extron, AMX, Crestron, Planar, Polycom and Cisco * Cisco Video Network Specialist certification (CIVND) is highly desirable * Project Management Professional (PMP) certificate * The highest level of professionalism, self-motivation, adaptability and flexibility to work in a fast-changing environment with the ability to manage shifting priorities * Ability to problem solve and troubleshoot in high pressure situations * Proven ability to partner and work collaboratively with all groups and levels, cultivating and developing productive and trusted relationships Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Position Overview This role reports to the Manager of Contingent Workforce Operations. This department has overall responsibility for managing the Contingent Worker (CW) processes in the acquisition and oversight of Freddie Mac’s contingent workforce. This includes: sourcing, engaging and onboarding CWs; monitoring CW compliance with policies and regulations; and maintaining CWs through their lifecycle. The Enterprise Vendor Management (EVM)Senior will assist in leading a team to provide and execute a common set of processes and practices for CW services. The team supports all divisions and departments within Freddie Mac. Responsibilities include: * Coordinating and leading day-to-day support of the contingent worker processes. * Leading the team of CW Operations analysts to execute consistently. * Partnering with other business areas supporting the CW processes to build and document processes. * Coordinating system management of technical solutions used in the CW Operations processes. * Acting as liaison with other department leads and/or POCs to integrate activities for CW processes. * Leading change management activities impacting CW processes. * Providing support to Managers in CW Operations. Providing compliance and HR support. Qualifications * 5+ years of experience of related professional work * Subject Matter Expert with experience in Process Management and/or Change Management * Bachelor’s degree * Ability to work in a fast-paced work environment * Experience working in a critically sensitive role requiring discretion and confidentiality * Ability to lead multiple team members with varying skill sets * Strong process orientation * Ability to proactively find both manual and technical solutions in collaboration with internal and external business partners. * General mastery of MS Office Suite with emphasis on Excel * Excellent Customer Service Skills Preferred Skills * Positive approach to problem solving * Knowledge of Human Resource Information Systems, PeopleSoft Financials, or similar systems. * Ability to complete daily and reoccurring periodic activities as an individual contributor and while leading the team. * Comfortable working with all levels of organization and with external customers * Prior experience working with recruiting and/or staffing functions Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Position Overview The Project Management Manager role will be part of the Strategic Technology Integration team within Strategic Delivery Division. The position is responsible for the planning and execution of significant integration of Freddie Mac origination and loan delivery technology solutions with our customers and vendors. The role will lead multiple complex projects with internal/external customers and vendors throughout the lifecycle of a project. The Strategic Technology Integration Project Management Manager will manage a portfolio of customer/vendor integration, each might span multiple products and/or vendor technology interfaces. The role will manage scope, schedule, quality, risk and issues, impact on systems and processes. This positions works in a consultative role with our customers and vendors as technology solutions are delivered to end users. Responsibilities Include: * Maintain in-depth understanding of customer/industry trends and needs, as well as Freddie Mac strategic objections and technology solution roadmap * Partner with Sales management to facilitate the transition from technology sales to integration * Conduct detailed process reviews to map, imbed and optimize the assimilation of new tools and functionality into the customer experience and process * Collaborate with customers and vendors to develop formal implementation plans; including key success metrics and milestones * Ensure successful system integration testing and verification. Create and/or update system integration specifications, data standards, forms, design documents and test cases * Collaborate with customers, vendors and internal business partners to ensure product adoption * Translate learning and feedback into improvement opportunities for both the technology solutions and integration processes * Successful delivery against stated objectives (both internal and external customer) * Monitor and report on all integration efforts and outcomes * Provide direction and oversight to customers and vendors on complicated technology solutions that are highly creative. * Thrive in an environment with changing priorities * Provide guidance to subordinates within the Strategic Technology Integration team. Qualifications * Undergraduate degree or equivalent work experience * 10+ years of related professional experience * 3 or more years of related management experience * Primary (lender) mortgage market experience * Prior experience implementing technology solutions with lenders (with lenders as customer) * Detailed understanding of lender mortgage origination process/environment (people, process and technology) * Technical knowledge related to technology platforms, infrastructure and data * Strong facilitation and project management skills with technology focus * Significant experience implementing mortgage-related technology solutions. * Ability to report on project level plans to Customers and Vendor partners (of varying level from staff level to Executives) * Self-starter who can work independently as well as in a group Preferred Skills * Working knowledge of MISMO and related mortgage industry data standards * Experience driving high -visibility, mission critical, projects * Excellent written and verbal communication skills * Strong communication and influencing skills Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V. 7348422

Position Overview The Strategic Sourcing & Procurement Department’s Senior Contracts Specialist oversees the sourcing and selection process, as well as the negotiating, structuring, and management of contractual documents that establish business relationships with vendors for designated categories of goods and/or services required by the company. The Senior Contract Specialist will be part of the IT category management team – Computer Data / Services, Software and Licensing. Responsibilities Include: * Represent the organization as the principal customer contact on assigned contracts and often performs project leadership role * Operate as a senior procurement practioner across a variety of procurements, providing recommendations as to supplier strategy and structuring deals * Negotiate and execute contracts, statements of work and/or amendments to agreements. * Drafts, reviews and/or approves documents for protection of the company’s contractual posture and adherence to company policy. * Contribute to the development of robust and thoughtful statements of work and service level metrics * Develop Requests for Information (RFI) and Requests for Proposals (RFP) for competitive bidding, and communicate terms to prospective suppliers. * Develop supplier selection criteria and work with key stakeholders in rating competitive bid. * Involved in providing escalation and administration of contractual matters that may arise on contracts * Ensure contract compliance with terms and conditions of contracts along with the contract management process * Be the Partner/Liaison with Legal for Legal/Procurement related topics such as managing Freddie Mac’s contract templates (updating Terms and Conditions) * Work with Legal to develop Procurement strategies to reduce the chances of contractual risk * Contribute to development and implementation of enterprise-wide Procurement processes and systems Qualifications * Superior negotiation, analytical, decision making, and relationship management skills * 10+ years relevant experience working in Purchasing, commercial Contract Negotiation and Supplier Management environments. * BA/BS or appropriate university degree * Financial Services Procurement experiences * Broad-based experience in supply chain, procurement, contracts, project management * Ability to effectively interact in a cross-functional environment with all levels of management * Highly effective written and oral communications * High level of proficiency in Microsoft Office suite, including Word, PowerPoint and Excel * Understanding of and experience in contract law and applicable legislation * Ability to work independently * Strong experience negotiating terms for technology deals (software license and cloud computing) Preferred Skills * Sourcing experience preferred * Paralegal or JD experience preferred Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V. 7285497

Posting Date : 5/2/2017 Job# : 1126948 Employment Type : Full Time Regular Category : Partner Accounts - Sales Job Title : Account Manager - Southeast region Location : Home-Based-US    NWEA has an exciting new opening for Account Manager for our Partner Accounts- East Accounts group. This is a home-based role with a preference for candidates who reside in the southeastern states of Kentucky, West Virginia or Virginia . NWEA offers competitive compensation, an outstanding benefits package and career growth opportunities. Founded by educators nearly 40 years ago, Northwest Evaluation Association™ (NWEA™) is a global not-for-profit educational services organization known for our flagship interim assessment, Measures of Academic Progress® (MAP®). More than 7,600 partners in U.S. schools, school districts, education agencies, and international schools trust us to offer pre-kindergarten through grade 12 assessments that accurately measure student growth and learning needs, professional development that fosters educators’ ability to accelerate student learning, and research that supports assessment validity and data interpretation. To better inform instruction and maximize every learner’s academic growth, educators currently use NWEA assessments with nearly eight million students. Position summary The Account Manager position is responsible for managing and growing a targeted group of existing NWEA customers (Partners) by building long-term relationships and adding value to the Partner.  Working on a regional team, led by a Regional Manager, their focus is to ensure Partner retention and satisfaction, and to drive increased use of NWEA Products and Services to improve our Partners ability to help all kids learn.  As the key contact for our Partners, we value responsiveness and listening to our Partners to increase the value of the relationship with NWEA and to build their loyalty and satisfaction. The Account Manager will work closely with the Account Executives in their region who are responsible for the acquisition of new partners. As the account owner, the Account Managers’ key areas of work include managing all annual renewals, optimizing account revenue, expanding the number of students being tested by the district, uncovering needs for new products and services, building relationships with district stakeholders, and establishing a long term plan for Professional Development to increase the use and value of their relationship with NWEA.   Account Managers will work with the extended NWEA organization, including Marketing and Support to ensure the needs of our Partners are met.  Other responsibilities include providing product Webinars, resolving Partner issues, supporting Account Executives in acquiring new accounts and expanding Partner understanding of the value of NWEA products and services. Responsibilities • Be the primary NWEA account contact for a portfolio of existing Partners • Ensure Partner loyalty and customer satisfaction for retention.  Establish Partner communication strategy to uncover needs and resolve issues. • Achieve renewal and expansion targets as defined by the regional objectives. • Plan and prioritize new product, expansion and retention activities in alignment with team and organizational goals, budgets and timelines • Schedule and deliver webinars, introductions and other sales calls and activities as needed • Implement effective processes, procedures and use of support materials to ensure efficiency and effectiveness in meeting each partner’s unique needs • Stay current and knowledgeable about NWEA Products and Services and the education market, including issues, trends, relevant laws and competition.  • Inform Partners about features and benefits of products and services on a regular and proactive basis using consultative sales process. • Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services.  Keep data accurate, up to date and comprehensive.  Use Salesforce for Partner, pipeline and Regional reports and dashboards and for data to drive Partner activity. • Present price, credit and terms in accordance with standard procedures and/or contractual requirements.  Accurately process and schedule partner transactions including quotes and orders • Travel as needed for Regional, Partner or NWEA events, up to 20%. • Perform other duties as assigned Skills and abilities • Commitment to the NWEA mission and culture • Ability to be effective in a growing organization, and handle a large volume of customer accounts and activity • Experience with selling and managing customer relationships over the phone, maintaining a high level of customer satisfaction • Clear communicator, strong verbal, writing skills • General knowledge of education market, school and business operations and functions • Demonstrated ability to work effectively with a wide range of individuals and independently • Ability to meet personal and team goals and work well with Partner Accounts team and NWEA organization • Demonstrated ability to manage sales opportunities and pipeline • Must be able to perform the physical and intellectual requirements of the role, with or without accommodation Education and experience • Minimum bachelor’s degree in education, business or a related field required • Desire 2-4 years’ account management experience.  Selling experience in the educational market helpful, with demonstrated effective communication and presentation • Excellent relationship building skills, with a desire to create a positive experience • Experience with NWEA products, services, procedures and implementation preferred • Understanding of K-12 education industry and assessment methods desired Benefits NWEA’s generous benefits package includes: 100% employer paid medical, dental and vision insurance for eligible employees; company-paid public transportation, indoor bicycle racks, and free on-site parking; convenient location near public transportation near the Pearl District in downtown Portland; additional monthly compensation in the form of flex pay; and a 15% annual employer contribution toward our 403b retirement plan. In addition, NWEA’s culture promotes work-life balance. Accordingly, we offer 4 weeks’ PTO in the first year, 5 weeks’ PTO after the first year anniversary, and 6 weeks’ PTO after the second year anniversary and in subsequent years. Our employees also enjoy flexible work schedules.   NWEA™ endeavors to make www.nwea.org accessible to all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call us at (503) 624-1951 or e-mail us at onlineaccommodations@nwea.org   and let us know the nature of your request, your location and your contact information.  This is for accommodation requests only and cannot be used to inquire about the status of applications.   NWEA™ is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  For our EEO Policy Statement, please visit the following website: https://www.nwea.org/content/uploads/2017/04/Affirmative-Action-Policy-Document-2016.pdf  If you’d like more information on your EEO rights under the law, please visit the following website: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Posting Date : 5/2/2017 Job# : 1126836 Employment Type : Full Time Regular Category : Partner Accounts - Sales Job Title : Sr Account Manager - Southeast region Location : Home-Based-US    NWEA has an exciting new opening for Senior Account Manager within our East accounts group in Partner Accounts. This is a full-time, home-based opportunity with a preference for candidates who reside in one of the following southeastern states: Georgia, South Carolina, North Carolina, or Tennessee . NWEA offers a competitive compensation; outstanding benefits package; and career growth opportunities. Founded by educations nearly 40 years ago, NWEA™ is a global not-for-profit educational service organization known for our flagship interim assessment, Measures of Academic Progress® (MAP®). More than 7,600 partners in U.S. schools, school districts, education agencies, and international schools trust us to offer pre-kindergarten through grade 12 assessments that accurately measure student growth and learning needs, professional development that fosters educators’ ability to accelerate student learning, and research that supports assessment validity and data interpretation. To better inform instruction and maximize every learner’s academic growth, educators currently use NWEA assessments with nearly eight million students. Position Summary The Senior Account Manager position is responsible for managing and growing a targeted group of existing NWEA customers (Partners) by building long-term relationships and adding value to the Partner. Working on a regional team, led by a Regional Manager, their focus is to ensure Partner retention and satisfaction, and to drive increase use of NWEA Products and Services to improve our Partners ability to help all kids learn. As the key contact for our Partners, we value responsiveness and listening to our Partners to increase the value of the relationship with NWEA and to build their loyalty and satisfaction. The Senior Account Manager will work closely with the Account Executives in their region who are responsible for the acquisition of new partners. As the account owner, the Senior Account Managers’ key areas of work include managing all annual renewals, optimizing account revenue, expanding the number of students being tested by the district, uncovering needs for new products and services, building relationships with district stakeholders, and establishing a long term plan for Professional Development to increase the use and value of their relationship with NWEA. Account Managers will work with the extended NWEA organization, including Marketing and Support to ensure the needs of our Partners are met. Other responsibilities include providing product Webinars, resolving Partner issues, supporting Account Executives in acquiring new accounts and expanding Partner understanding of the value of NWEA products and services. Responsibilities • Be the primary NWEA account contact for a portfolio of existing Partners • Ensure Partner loyalty and customer satisfaction for retention; establish Partner communication strategy to uncover needs and resolve issues • Strategically position new products and services in existing accounts; ultimately driving revenue growth and district expansion • Achieve renewal and expansion targets as defined by the regional objectives • Effectively create and manage regional lead generation campaigns to secure renewal revenue and increase level of district penetration • Provide leadership to peers and represent the team throughout the organization • Develop new relationships at customer accounts and work with Account Executives to gain referrals from existing customers to new prospects • Demonstrate effective lead follow-up into existing accounts as measured by expansion and the use of new products and services • Proactively work with region or organization on projects to improve processes that improve the customer experience • Provide coaching and mentoring of new Account Managers and be a positive role model for the team • Plan and prioritize new product, expansion and retention activities in alignment with team and organizational goals, budgets and timelines • Deliver effective webinars, introductions and other sales calls and activities as needed • Implement effective processes, procedures and use of support materials to ensure efficiency and effectiveness in meeting each partner’s unique needs • Stay current and knowledgeable about NWEA Products and Services and the education market, including issues, trends, relevant laws and competition • Inform Partners about features and benefits of products and services on a regular and proactive basis using consultative sales process • Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services • Keep data accurate, up to date and comprehensive; use Salesforce for Partner, pipeline and Regional reports and dashboards and for data to drive Partner activity • Present price, credit and terms in accordance with standard procedures and/or contractual requirements; accurately process and schedule partner transactions including quotes and orders • Travel as needed for Regional, Partner or NWEA events, up to 25% • Perform other duties as assigned Skills and abilities • Commitment to the NWEA mission and culture • Ability to be effective in a growing organization, and handle a large volume of customer accounts and activity • Demonstrated skill and experience with selling and managing customer relationships over the phone, maintaining a high level of customer satisfaction • Clear communicator, strong verbal and written skills • General knowledge of education market, school and business operations and functions • Demonstrated ability to work effectively with a wide range of individuals and independently • Ability to meet personal and team retention, renewal and expansion goals and work well with Partners Accounts team and NWEA organization • Demonstrated ability to manage sales opportunities and pipeline and sell additional products and services to existing customers • Ability to frequently assess the effectiveness of processes and procedures and recommend improvements. Act as a facilitator and team leaders • Must be able to perform the physical and intellectual requirements of the role, with or without accommodation Education and experience • Minimum bachelor’s degree in education, business or a related field required • 5-10 years of account management or the equivalent in leadership experience, with demonstrated effective communication and presentation skills • Excellent relationship building skills, with a desire to create a positive experience • Extensive account management and sales experience, including experience selling to the educational market, with demonstrated effective communication, presentation and professional relationship-building skills • Experience with NWEA products, services, procedures and implementation preferred • Understanding of K-12 education industry and assessment methods desired Benefits NWEA’s generous benefits package includes: 100% employer paid medical, dental and vision insurance premiums for eligible employees; company-paid public transportation, indoor bicycle racks, and free on-site parking; convenient location near public transportation near the Pearl District in downtown Portland; additional monthly compensation in the form of Benefit pay; and a 15% annual employer contribution toward our 403b retirement plan. In addition, NWEA’s culture promotes work-life balance. Accordingly, we offer 4 weeks’ PTO in the first year; 5 weeks’ PTO after the first year anniversary; and 6 weeks’ PTO after the second year anniversary and in subsequent years. Our employees also enjoy flexible work schedules.   NWEA™ endeavors to make www.nwea.org accessible to all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call us at (503) 624-1951 or e-mail us at onlineaccommodations@nwea.org   and let us know the nature of your request, your location and your contact information.  This is for accommodation requests only and cannot be used to inquire about the status of applications. NWEA™ is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  For our EEO Policy Statement, please visit the following website: https://www.nwea.org/content/uploads/2017/04/Affirmative-Action-Policy-Document-2016.pdf  If you’d like more information on your EEO rights under the law, please visit the following website: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Position Overview Customer Operations and Technology Services is accountable for managing the operational relationship with assigned external customers as well as mapping/supporting the implementation and adoption of multiple Freddie Mac products, technology tools and solutions. Job Responsibilities * Maintain an in-depth understanding of external customers’ strategic direction, loan manufacturing processes and technologies resulting in process/technology efficiency recommendations to support their goals and objectives. * Conduct detailed process reviews to map customers’ processes and technology providing increased efficiencies and an improved customer experience through better use of existing or imbedding new Freddie Mac technology solutions. * Identify and provide resolution to an extensive range of complex customer issues. * Partner with Sales to ensure customer activities match to strategic direction. * Work with customers, vendors and internal business partners to ensure product and technology adoption. * Department lead for at least one internal project, providing SME support regarding customer business process, impacts, pain points, in addition to manufacturing and operational issues. * Continually provide feedback to improve the customer experience with our tools, technology, processes and products. This may require managing issues to resolution with senior management. * Effectively manage the operational relationship with external customers. * Primary point of contact for operational issues for assigned customer base. * ‘Voice of the Customer’ regarding changes impacting customers’ business operations * Track, coordinate and communicate the resolution of identified data quality issues * Work under limited direction and independently determine and develop approach to solution. Qualifications * 8-10 years of related experience. Experience in the financial services and/or mortgage loan manufacturing preferred * Bachelor’s degree or equivalent experience * Excellent analytical skills. * Strong working experience with Microsoft Office (Word, Excel, PowerPoint) * Primary (lender) mortgage market experience * Detailed understanding of lender mortgage origination process / environment (people, process and technology) strong oral presentation skills * Project management experience Preferred Skills * Knowledge of Single-Family operations and related job functions * Strong external customer focus and customer service/customer management skills * Ability to manage conflict and build strong working relationships, internal and external to the organization, across all levels of personnel * Knowledge of Freddie Mac tools such as UCDP, LP, LQA, HVE, Selling * Knowledge of the Uniform Mortgage Data Program standards * Excellent oral and written communication skills * Positive attitude * Aptitude and willingness to learn new things * Strong organizational and time management skills * Flexibility in balancing competing priorities and quickly turning around deliverables in a continuously changing business and work environment Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Project Mgmt Sr (6460BR) Corporate Functions Mc Lean , VA January 23, 2017 Position Overview The Single Family Servicing Account Liaison Team (‘SALT’) is responsible for providing a consistent framework for overall business protocols (via policies and procedures) for Servicing Relationship Management (‘SRM’), and providing day-to-day risk evaluation, servicing non-Guide contract terms, and customer support for SRM. SF Performance Management is seeking a Project Management Senior to manage projects (e.g., strategic change management, new business and product initiatives, process re-engineering, and establishment of control procedures) within the Servicing Performance Management (‘SPM’) organization. Responsibilities Include: * Working with Servicing Relationship Management to identify servicers’ needs and provide servicing support for strategically significant accounts * Identifying and understanding key risks that the SRM and SPM teams need to manage relative to Servicers and adopting protocols to manage that risk * Leading projects for the team, driving a cooperative effort among members of the team and stakeholders * Recommending process improvements to policies and establishing procedures that positively impact the organization’s operation. Collaborating on process efficiency initiatives. Qualifications * Strong quantitative, analytical, and project management skills * Demonstrated business acumen, problem solving skills, intellectual maturity, and relationship mgmt skills * 5-7 years of related professional mortgage work experience * Bachelor’s degree in Business, related field or equivalent work experience * Strong financial aptitude and robust analytical skills * Working knowledge of corporate governance policies and procedures Preferred Skills * MBA, other graduate degree or advanced studies * Knowledge of Single Family mortgage business and/or servicing * Excellent Excel and PowerPoint presentation skills * Ability to work effectively with continuous change and short deadlines Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Marketing Program Mgmt Sr (6455BR) Marketing & Communications Mc Lean , VA Position Overview Freddie Mac is a recognized leader in the area of mortgage training. We are looking for a seasoned mortgage professional who has experience in the Loan Origination area. The individual will be responsible for the planning, development and implementation of training program and materials to support program, policy and technology platform training needs. Responsibilities Include: * Recognized Subject Matter Expert in origination with an emphasis in (AUS) automated underwriting system including processing and underwriting. * Utilize consultative skills to perform needs and/or gap analysis to determine training strategies and plans to meet customer needs. Includes both broad roll-out and customized training engagements. * Proven ability to facilitate both in-person and distance learning training sessions. * Ability to build and maintain solid relationships/partnerships with customers across all segments. * Knowledge of Instructional Design principles and best practices. Well versed with Adult Learning Principles and capable of creating varied training solutions including instructor-led / online courses, job aids, online help and procedures. * Collaborate with internal business partners and existing resources to develop a solid understanding of our business, procedures, and operations. Use this information to develop a wide range of training programs for both customized and broad roll-out. * Lead multiple complex projects developing strategies and plans. Integrates training plans with other related work streams in a project environment. * Sound multi-tasking and organizational skills: project management, well organized, dependable, assertive, and goal oriented. * Ability to prioritize tasks appropriately. * Ability to lead design and development of distance learning and classroom sessions. * Ability to edit materials for clarity, consistency, and instructional soundness * Ability to travel up to 20% of the time Qualifications Primary Mortgage Market experience (5-7 years) in origination area with Credit, Capacity and Collateral expertise College Degree or equivalent experience; advanced studies/degree preferred. Typically has 5 – 7 years related industry experience. Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Enterprise Data Strat&Gov Sr (6446BR) Corporate Functions Mc Lean , VA Position Overview Freddie Mac’s Single Family Division is currently seeking an Enterprise Data Strategy & Governance Data Governance/Data Quality Professional Analyst to support the implementation and execution of the Single Family Data Governance Data Quality Management Processes. The Single Family Data Governance & Management organization (‘SF DG&M’) is responsible for developing, monitoring and reporting Data Quality results for business processes, financial and regulatory reporting. Responsibilities include: * Support development and implementation of SF Data Quality dashboards * Execute the Single Family Data Quality process including initiative support * Monitor and maintain the monthly SF Data Governance SharePoint dashboard * Support the development and implementation of data certification process for Data Consumers * Assist in the enhancement of the SF Operational Data Steward Data Quality dashboard process and business rule management * Develop and maintain SF Data Quality procedures * Support the development of training documentation and manage training logistics for the SF Data Quality tool and process * Support the SF DG&M communication strategy * Manage security access to the data quality tool * Act as a liaison to business customers and partners * Assist with preparation of monthly/quarterly key stakeholder meeting materials * Support SF Data Governance monthly business process reporting (BPR) * Support SF Metadata tool and rollout, as needed Qualifications * Bachelor’s Degree or equivalent experience * 2 to 4 years of overall progressive experience in analytics, finance, operations, risk and controls, data management, or similar experience * Strong critical thinking skills * Proven proficiency with the Microsoft Office Suite * Experience documenting processes, procedures, standards and performing oversight activities * Strong problem solving skills and attention to detail * Ability to manage multiple responsibilities in a fast-paced environment * Results-focused and team-oriented * Strong written and verbal communication skills * Excellent customer service skills Preferred Skills * Graduate degree or advanced studies * Working knowledge of Freddie Mac’s business, data and systems (CDW, ODS, Selling, Midas, etc.) * Familiarity with the Risk and Control processes * SQL, SAS or other analytic reporting tools Closing Statement Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.