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Position Overview: Under the direction of the Field Service Manager, the Field Service Technician is someone who schedules and performs field service work in accordance, as well as manages a limited parts inventory, with company policies and procedures. Duties include performing service work along with timely and accurate documentation of work performed. Responsibilities: Field Service (primary): Completes dispatches in 48 hours or rejects dispatch so it can be reassigned Complete work thoroughly to achieve 95% or higher FTFR Follow field testing and rework procedures accurately Document all inspections, maintenance, repair work and failures in the field through dispatch in Online Remedy Provide complete and accurate information about the inspections and steps taken to make the repair per department work practices When assigned, inspect newly installed equipment Must attend the required trainings, learn required CRM and other systems, and pass certification on all relevant equipment. Customer Service (primary): Schedule and perform field service work assigned by Customer Tech Support supervisory staff Log all service claims in Online Remedy within 24 hours of work completed Answer Field Technician service calls, diagnose and set service remedy into motion Maintain an accurate inventory of service parts and perform audits Discuss, Present and Close Preventive Maintenance Service Contracts and Out of Warranty Service Quotes available to Customers Discuss with Customer continued Service when product is no longer under warranty Discuss New Products with Customers Keep Sales informed of upcoming purchases Customers are planning Management Support: Provide accurate service reports to management when requested Frequent communication with Customer Tech Support, Quality, and Sustaining Engineering teams to assure high levels of quality and design of JHTNA products. Report to Manager if Customer is having any issues that should be addressed at a higher level Qualifications: Education: High school diploma or equivalent required College degree in related field preferred Additional training in commercial fitness industry or combination of education and experience preferred Experience: Minimum of 2-3 years experience in a technical support or service role required Experience in technical and mechanical problem solving preferred Working knowledge of commercial fitness industry preferred Strong working knowledge of Microsoft Office Suite and similar communication related software Experience with Microsoft CRM Experience in field service preferred Other Requirements: Valid drivers license Valid passport Ability to analyze technical and mechanical problems Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability Apply Here PI110279145

The Director of Finance is responsible for all finance activities for the organization related to establishing accounting procedures and assuring adherence to financial policies, overseeing the disbursement of funds in accordance with Uniform Guidance, and setting and maintaining adequate internal controls. Recruits, trains and supervises personnel. 1. Guides financial decisions and provides status of financial condition of the company by collecting, interpreting and reporting key financial data. 2. Develops, maintains and reviews financial statements and reports that are appropriate for the users and in accordance with generally accepted accounting principles (GAAP). Ensures complete and accurate supporting documentation for all financial transactions. 3. Develops, implements, and ensures compliance with regulatory and internal accounting policies and procedures. Protects assets by establishing, monitoring and enforcing internal controls. 4. Establishes guidelines for budget and forecast preparation. Develops and presents budget to Governing Board. 5. Reviews monthly financial results and variance reports. Investigates variances. 6. Suggests and implements cost control measures. 7. Oversees the financial accounting systems. Evaluates the need for new technology to meet the organization's financial data processing, control, and reporting requirements. 8. Manages the cash flow and reviews cash flow forecasts. Manages investments. 9. Along with Executive Director, manages organization’s insurance policies and acts as Director of captive policies. 10. Negotiates with Bank for lines of credit or other financial services as required and appropriate. 11. Manages the acquisition of capital assets and ensure that all recordable assets are properly recorded, amortized, and disposed of as appropriate. 12. Coordinates and participates in planning meetings including strategic planning. 13. In coordination with Governing Board, secure auditor contracts, complete annual audit, tax filings and indirect proposal. 14. Represents organization with external auditors, funders, and vendors. 15. Investigate allegations of fraud, waste or abuse. 16. Participate in funding source trainings, meetings and webinars. 17. Supports the Finance Committee of the Governing Board. 18. Perform all other duties as assigned. This position directly supervises others. This may include participation in the recruitment/selection process for new hires, employee training, onboarding, conducting performance coaching/evaluation, compensation administration, delegation of duties and conflict resolution. Promotes an environment of teamwork and cooperation and is accessible to employees. Education and Experience Requirements: A Bachelor's Degree in Accounting, Business or Finance is required. Certified Public Accountant (CPA) required. Minimum of ten years of management experience. Supervisory experience Excellent analytical skills Knowledge of generally accepted accounting principles and Uniform Guidance Ability to solve complex problems Deductive and inductive reasoning Communication skills (both orally and writing) Ability to think strategically To apply, please visit our website at:  http://www.telamon.org/join-us/careers