Duke University Talent Identification Program
300 Fuller Street, Durham, NC, USA
The Duke Talent Identification Program (TIP) is seeking a Director of Partnerships and Engagement. Reporting to the Executive Director and in collaboration with the leadership team, the Director of Partnerships and Engagement will provide strategic direction for TIP’s efforts to increase its engagement with students, families, schools, and other key stakeholders. The director will manage and oversee the outreach, marketing, and customer service divisions, which communicate with over 400,000 students, and families who participate in TIP, as well as over 10,000 educators and key stakeholders who help identify and enroll students in TIP. Aligned with TIP’s strategic plan, this new position is charged with strategically expanding our outreach methods in order to increase and diversify the students we serve. The director will also lead TIP’s efforts to provide more guidance to our students and families as they move from being identified by the Talent Search to participating in our programming. As a member of the executive leadership team, this role will play an integral role in key decision making across the organization. If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 10, 2018 .
Work Performed:
Strategy Development and Implementation – 30%
Direct TIP’s outreach, marketing, and customer service teams with a focus on helping TIP meet its strategic goals, while increasing TIP’s engagement with its students, families and communities.
Lead the development of a comprehensive strategy for effectively implementing TIP’s goals for the division. This newly formed division will work together to recruit, diversify, increase, and support our pipeline of talent-search and program students and families.
Establish and maintain strategic partnerships with schools, Duke and partner university sites, and community-based organizations to assist in the successful implementation of the division’s goals.
Work with the director of finance and administration to plan departmental budget needs by analyzing program plans on both a short-term and long-term basis. Review and analyze operational and financial reports setting forth progress, adverse trends and appropriate recommendations.
Liaise with TIP research team to evaluate the success of the division’s efforts, including assisting with surveys, reviewing the results, making suggestions to improve activities, sharing results with key stakeholders, and providing feedback for proposals and reports.
Partner with TIP alumni engagement team to establish effective strategies for maintaining relationships with TIP alumni through opportunities to engage with the division.
Advise TIP Executive Director on matters related to the division and other organization-based decisions as a member of the TIP executive committee.
Participate in thought leadership, innovation and creativity, while maintaining current knowledge of trends in education, outreach, and access with an emphasis on how to engage and support gifted students and families.
Outreach and Engagement Implementation – 40%
Direct the coordination of administrative and operational duties within the TIP outreach, marketing, and customer service divisions. The division includes:
In-house marketing team who provides expertise in communications, design, video, and writing, led by the director of marketing and communications.
Customer service representatives who answer over 60,000 calls annually, led by the office manager.
Outreach team who travel locally and nationally to increase the awareness of TIP, led by the director of outreach.
Project Launch Coordinator focused on serving students from low-income backgrounds.
Supervise and coordinate tasks and work processes of 18+ professional and support staff members at TIP, including, but not limited to, hiring, training, and scheduling to ensure that the services are effectively implemented.
Liaise with parents, families, and educators to gather suggestions and resolve concerns related to the division.
Partnerships – 30%
Collaborate with TIP operational divisions (IT, human resources, and finance) to utilize IT systems and complete financial processes related to implementing outreach and engagement services.
Partner with TIP program and enrollment staff to ensure that the division’s processes are aligned with TIP’s mission, values, and goals, and promote TIP opportunities to students from diverse backgrounds.
Maintain liaison with appropriate university personnel and outside organizations to coordinate divisional business, accomplish directives and facilitate the resolution of problems.
Serve as a representative of Duke TIP in various on and off-campus activities including standing and ad hoc university committees and professional organizations.
Represent Duke TIP in meetings, conferences, and other events.
Perform other related duties incidental to the work described as assigned.
Qualifications:
The position requires a master’s degree or equivalent experience in education, counseling, or related field. Experience with communications and public relations preferred. 10+ years of professional experience in outreach and engagement, including direct experience working in or with schools and community-based organizations. In addition, s/he will have 5+ years of administrative management and supervisory experience with full-time staff. Experience working with gifted and talented students and families from diverse backgrounds preferred.
Skills:
Commitment to Duke TIP’s mission; ability to lead the implementation of partnerships and engagement goals; excellent oral and written communication skills; high level of creativity, initiative, and motivation; team orientation; willingness to set an example for influential leadership; and ability and willingness to travel.
Demonstrated ability to manage to an outcomes-based approach; proven experience in outreach, mobilization, and developing and using data to inform continuous improvement and decision-making; proven record of accomplishment of exceeding goals; and evidence of the ability to make strategic decisions through a combination of analysis, experience, and judgment.
Proven leadership and success in outreach and building partnerships at the individual, community, and organizational levels.
Strong interpersonal and relationship-building skills with the demonstrated ability to engage students and families from diverse communities.
Must be able to communicate professionally and provide positive customer service to students, parents, staff, educators, and university contacts.
Demonstrated ability to handle sensitive and confidential information and issues on a daily basis.
Proficiency in Microsoft Office Programs: Excel, Word, PowerPoint.
Full Time
The Duke Talent Identification Program (TIP) is seeking a Director of Partnerships and Engagement. Reporting to the Executive Director and in collaboration with the leadership team, the Director of Partnerships and Engagement will provide strategic direction for TIP’s efforts to increase its engagement with students, families, schools, and other key stakeholders. The director will manage and oversee the outreach, marketing, and customer service divisions, which communicate with over 400,000 students, and families who participate in TIP, as well as over 10,000 educators and key stakeholders who help identify and enroll students in TIP. Aligned with TIP’s strategic plan, this new position is charged with strategically expanding our outreach methods in order to increase and diversify the students we serve. The director will also lead TIP’s efforts to provide more guidance to our students and families as they move from being identified by the Talent Search to participating in our programming. As a member of the executive leadership team, this role will play an integral role in key decision making across the organization. If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 10, 2018 .
Work Performed:
Strategy Development and Implementation – 30%
Direct TIP’s outreach, marketing, and customer service teams with a focus on helping TIP meet its strategic goals, while increasing TIP’s engagement with its students, families and communities.
Lead the development of a comprehensive strategy for effectively implementing TIP’s goals for the division. This newly formed division will work together to recruit, diversify, increase, and support our pipeline of talent-search and program students and families.
Establish and maintain strategic partnerships with schools, Duke and partner university sites, and community-based organizations to assist in the successful implementation of the division’s goals.
Work with the director of finance and administration to plan departmental budget needs by analyzing program plans on both a short-term and long-term basis. Review and analyze operational and financial reports setting forth progress, adverse trends and appropriate recommendations.
Liaise with TIP research team to evaluate the success of the division’s efforts, including assisting with surveys, reviewing the results, making suggestions to improve activities, sharing results with key stakeholders, and providing feedback for proposals and reports.
Partner with TIP alumni engagement team to establish effective strategies for maintaining relationships with TIP alumni through opportunities to engage with the division.
Advise TIP Executive Director on matters related to the division and other organization-based decisions as a member of the TIP executive committee.
Participate in thought leadership, innovation and creativity, while maintaining current knowledge of trends in education, outreach, and access with an emphasis on how to engage and support gifted students and families.
Outreach and Engagement Implementation – 40%
Direct the coordination of administrative and operational duties within the TIP outreach, marketing, and customer service divisions. The division includes:
In-house marketing team who provides expertise in communications, design, video, and writing, led by the director of marketing and communications.
Customer service representatives who answer over 60,000 calls annually, led by the office manager.
Outreach team who travel locally and nationally to increase the awareness of TIP, led by the director of outreach.
Project Launch Coordinator focused on serving students from low-income backgrounds.
Supervise and coordinate tasks and work processes of 18+ professional and support staff members at TIP, including, but not limited to, hiring, training, and scheduling to ensure that the services are effectively implemented.
Liaise with parents, families, and educators to gather suggestions and resolve concerns related to the division.
Partnerships – 30%
Collaborate with TIP operational divisions (IT, human resources, and finance) to utilize IT systems and complete financial processes related to implementing outreach and engagement services.
Partner with TIP program and enrollment staff to ensure that the division’s processes are aligned with TIP’s mission, values, and goals, and promote TIP opportunities to students from diverse backgrounds.
Maintain liaison with appropriate university personnel and outside organizations to coordinate divisional business, accomplish directives and facilitate the resolution of problems.
Serve as a representative of Duke TIP in various on and off-campus activities including standing and ad hoc university committees and professional organizations.
Represent Duke TIP in meetings, conferences, and other events.
Perform other related duties incidental to the work described as assigned.
Qualifications:
The position requires a master’s degree or equivalent experience in education, counseling, or related field. Experience with communications and public relations preferred. 10+ years of professional experience in outreach and engagement, including direct experience working in or with schools and community-based organizations. In addition, s/he will have 5+ years of administrative management and supervisory experience with full-time staff. Experience working with gifted and talented students and families from diverse backgrounds preferred.
Skills:
Commitment to Duke TIP’s mission; ability to lead the implementation of partnerships and engagement goals; excellent oral and written communication skills; high level of creativity, initiative, and motivation; team orientation; willingness to set an example for influential leadership; and ability and willingness to travel.
Demonstrated ability to manage to an outcomes-based approach; proven experience in outreach, mobilization, and developing and using data to inform continuous improvement and decision-making; proven record of accomplishment of exceeding goals; and evidence of the ability to make strategic decisions through a combination of analysis, experience, and judgment.
Proven leadership and success in outreach and building partnerships at the individual, community, and organizational levels.
Strong interpersonal and relationship-building skills with the demonstrated ability to engage students and families from diverse communities.
Must be able to communicate professionally and provide positive customer service to students, parents, staff, educators, and university contacts.
Demonstrated ability to handle sensitive and confidential information and issues on a daily basis.
Proficiency in Microsoft Office Programs: Excel, Word, PowerPoint.
Duke University Talent Identification Program
300 Fuller Street, Durham, NC, USA
Duke Tip is seeking an Assistant Director for Academic Year Programming for the Educational Programs department. This position will be reporting to the Director of Program Operations. the Assistant Director for Academic Year Programming manages the development, implementation, and evaluation of Duke TIP’s academic year educational programming. Building on the successful Scholar Weekends, Academic Adventures, and Adventures in STEM programs, this position will expand the incremental reach of academic year programming to diverse locations. This position hires and supervises program site staff, supervises office support personnel, and oversees operations of sites. Some travel is required to maintain site relations and evaluate programming, to develop partnerships with potential sites, and to attend professional development events and conferences If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 3, 2018.
Responsibilities:
Program Implementation 60%:
Develop the current model of TIP academic year programming, and work to extend its mission with new sites and educational models. Oversee the administration of all academic year programs and occasional summer programming both at Duke and expansion sites. In consultation with the Director of Educational Programs, evaluate talent search and other data, conduct needs assessments, and develop an implementation strategy for deployment at diverse locations. Make recommendations as to program locations and partnerships.
Oversee the development of curricula for academic year programs. Collaborate and assure the recruitment, hiring, training, and supervision of seasonal AYP program employees. Develop and conduct training sessions and create training materials for academic year program staff. Coordinate the scheduling of services with university departments/vendors as well as outside vendors. Negotiate and establish vendor service contracts and ensure the procurement of all incidental supplies necessary for program operations.
Oversee and coordinate planning for logistical aspects of these programs such as, housing, dining, health care, transportation, equipment rentals, special events, materials procurement, and student activities. Maintain a presence on sites during weekends when programs are running.
Develop and recommend policies specific to Academic Year Programming, and interpret existing Duke TIP policies and procedures with regards to the program. Make decisions on specific operating issues in order to develop training programs, staff handbooks, and materials that ensure compliance with TIP regulations and the smooth operation of TIP Educational Programs.
Work with the Director of Program Operations in the development and oversight of appropriate risk management strategies for students and staff attending programs. Manage emergency and crisis situations with students and staff during program sessions.
Collaborations and Communications 20%:
Coordinate the processing of student and staff evaluations at the conclusion of programs. Report evaluations and written summary assessment to the Director of Program Operations and other staff members as directed. Prepare annual report of AYP programming, evaluating the academic, residential, and logistical aspects of the programs, and making recommendations for improvements.
Work collaboratively with TIP marketing to develop materials, strategies, and communications about AYP programming.
Represent Duke TIP Educational Programs at conferences, workshops, Recognition Ceremonies, staff recruitment events, and professional meetings.
Budget and Finance 20%:
Develop budgeting and fiscal accounting processes with Duke TIP Finance. Collaborate in the development, implementation, and ongoing evaluation of admissions protocols and financial aid for AYP programming.
Develop and recommend a budget to the Director of Program Operations. Review and reconcile actual expenses to budget; develop pricing recommendations and models.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level:
Work requires a general business background generally equivalent to a bachelor's degree in a business related field.
Experience:
Work requires 2 years related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.
A master's degree in a business related field may be substituted for 2 years of experience.
OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Preferred Education/Training:
Master’s degree preferred; excellent ability to work collaboratively with people; excellent organizational skills; experience with curriculum development for the academically gifted; ability to use Microsoft Office software; willingness to travel. Minimum of 5 years’ experience in education and/or program management and 3 years management experience of direct reports preferred. Excellent written and verbal communication skills needed, service orientation, and collaborative skills for work with broader teams. Familiarity with talent search-based programs and educational organizations involved with gifted students is a plus.
Full Time
Duke Tip is seeking an Assistant Director for Academic Year Programming for the Educational Programs department. This position will be reporting to the Director of Program Operations. the Assistant Director for Academic Year Programming manages the development, implementation, and evaluation of Duke TIP’s academic year educational programming. Building on the successful Scholar Weekends, Academic Adventures, and Adventures in STEM programs, this position will expand the incremental reach of academic year programming to diverse locations. This position hires and supervises program site staff, supervises office support personnel, and oversees operations of sites. Some travel is required to maintain site relations and evaluate programming, to develop partnerships with potential sites, and to attend professional development events and conferences If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 3, 2018.
Responsibilities:
Program Implementation 60%:
Develop the current model of TIP academic year programming, and work to extend its mission with new sites and educational models. Oversee the administration of all academic year programs and occasional summer programming both at Duke and expansion sites. In consultation with the Director of Educational Programs, evaluate talent search and other data, conduct needs assessments, and develop an implementation strategy for deployment at diverse locations. Make recommendations as to program locations and partnerships.
Oversee the development of curricula for academic year programs. Collaborate and assure the recruitment, hiring, training, and supervision of seasonal AYP program employees. Develop and conduct training sessions and create training materials for academic year program staff. Coordinate the scheduling of services with university departments/vendors as well as outside vendors. Negotiate and establish vendor service contracts and ensure the procurement of all incidental supplies necessary for program operations.
Oversee and coordinate planning for logistical aspects of these programs such as, housing, dining, health care, transportation, equipment rentals, special events, materials procurement, and student activities. Maintain a presence on sites during weekends when programs are running.
Develop and recommend policies specific to Academic Year Programming, and interpret existing Duke TIP policies and procedures with regards to the program. Make decisions on specific operating issues in order to develop training programs, staff handbooks, and materials that ensure compliance with TIP regulations and the smooth operation of TIP Educational Programs.
Work with the Director of Program Operations in the development and oversight of appropriate risk management strategies for students and staff attending programs. Manage emergency and crisis situations with students and staff during program sessions.
Collaborations and Communications 20%:
Coordinate the processing of student and staff evaluations at the conclusion of programs. Report evaluations and written summary assessment to the Director of Program Operations and other staff members as directed. Prepare annual report of AYP programming, evaluating the academic, residential, and logistical aspects of the programs, and making recommendations for improvements.
Work collaboratively with TIP marketing to develop materials, strategies, and communications about AYP programming.
Represent Duke TIP Educational Programs at conferences, workshops, Recognition Ceremonies, staff recruitment events, and professional meetings.
Budget and Finance 20%:
Develop budgeting and fiscal accounting processes with Duke TIP Finance. Collaborate in the development, implementation, and ongoing evaluation of admissions protocols and financial aid for AYP programming.
Develop and recommend a budget to the Director of Program Operations. Review and reconcile actual expenses to budget; develop pricing recommendations and models.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level:
Work requires a general business background generally equivalent to a bachelor's degree in a business related field.
Experience:
Work requires 2 years related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.
A master's degree in a business related field may be substituted for 2 years of experience.
OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Preferred Education/Training:
Master’s degree preferred; excellent ability to work collaboratively with people; excellent organizational skills; experience with curriculum development for the academically gifted; ability to use Microsoft Office software; willingness to travel. Minimum of 5 years’ experience in education and/or program management and 3 years management experience of direct reports preferred. Excellent written and verbal communication skills needed, service orientation, and collaborative skills for work with broader teams. Familiarity with talent search-based programs and educational organizations involved with gifted students is a plus.
The Communications Manager is responsible for developing, executing, and managing Clean Air Carolina’s (CAC) communications strategy using content that elevates our reputation as a statewide advocacy organization and increases revenue. The ideal candidate is a highly skilled communicator who can convey new and compelling content through print and electronic media in alignment with CAC’s mission and core values. This position reports to the Executive Director and the preferred location is based in Charlotte at CAC’s main office, however, Triangle-based candidates will be considered.
Primary Responsibilities
Develop, execute, and manage a communications strategy to advance CAC’s brand identity, broaden awareness of our programs and priorities, and increase organizational visibility and connection with key audiences
Create, schedule, publish and manage engaging content across our web, email, and social media platforms to drive new membership, engage current membership, and attract strategic partners
Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience
Lead copywriting and website content creation using WordPress
Derive and report on Key Performance Indicators (KPIs) for engagement, conversion rate, and
effectiveness of communications
Promote regular and ongoing opportunities for community partners, staff and volunteers to give feedback on the effectiveness of CAC teams and programs
Manage graphic designers and other external communications resources to produce relevant content
Required Qualifications
Bachelor degree in journalism, communications, marketing or similar field and five years or more of professional experience in the field of communications
Demonstrated experience developing an organization-wide strategy for program excellence, engaging community partners and the media with staff
Experience with public relations strategies and brand development and standards
Outstanding oral and written communication skills including strong interpersonal skills
Excellent writing and editing skills, and content design capabilities
Fluency in and experience with interpreting and reporting web analytics tools (Google Analytics), social media marketing applications (Hootsuite), and leading social media monitoring platforms
Preferred Qualifications
Proficiency with Adobe Creative Suite (particularly Photoshop and Illustrator)
Experience with HTML/CSS
Passionate about Clean Air Carolina‘s mission and able to promote, demonstrate, and communicate the mission, values and achievements of CAC to others
Work Environment
The work environment requires someone that is a self-starter, confident, responsible, reliable, enthusiastic, and goal-oriented. The individual must be flexible in a rapidly-changing work environment and work well independently and as part of a team.
Work Schedule and Compensation
This is an outstanding opportunity to lead a pioneering nonprofit’s communications efforts. This full-time (40 hours per week) position requires occasional evening meetings, weekend work, and overnight travel. Clean Air Carolina offers a competitive compensation package.
To Apply
Send cover letter, resume, and 2-3 writing samples to Gerald Babao, Director of Operations, gerald@cleanaircarolina.org by May 16, 2018. The writing samples should demonstrate the breath of your experience.
For questions about this position, please contact Gerald Babao, Director of Operations, at gerald@cleanaircarolina.org . To learn more about Clean Air Carolina, go to www.cleanaircarolina.org.
Full Time
The Communications Manager is responsible for developing, executing, and managing Clean Air Carolina’s (CAC) communications strategy using content that elevates our reputation as a statewide advocacy organization and increases revenue. The ideal candidate is a highly skilled communicator who can convey new and compelling content through print and electronic media in alignment with CAC’s mission and core values. This position reports to the Executive Director and the preferred location is based in Charlotte at CAC’s main office, however, Triangle-based candidates will be considered.
Primary Responsibilities
Develop, execute, and manage a communications strategy to advance CAC’s brand identity, broaden awareness of our programs and priorities, and increase organizational visibility and connection with key audiences
Create, schedule, publish and manage engaging content across our web, email, and social media platforms to drive new membership, engage current membership, and attract strategic partners
Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience
Lead copywriting and website content creation using WordPress
Derive and report on Key Performance Indicators (KPIs) for engagement, conversion rate, and
effectiveness of communications
Promote regular and ongoing opportunities for community partners, staff and volunteers to give feedback on the effectiveness of CAC teams and programs
Manage graphic designers and other external communications resources to produce relevant content
Required Qualifications
Bachelor degree in journalism, communications, marketing or similar field and five years or more of professional experience in the field of communications
Demonstrated experience developing an organization-wide strategy for program excellence, engaging community partners and the media with staff
Experience with public relations strategies and brand development and standards
Outstanding oral and written communication skills including strong interpersonal skills
Excellent writing and editing skills, and content design capabilities
Fluency in and experience with interpreting and reporting web analytics tools (Google Analytics), social media marketing applications (Hootsuite), and leading social media monitoring platforms
Preferred Qualifications
Proficiency with Adobe Creative Suite (particularly Photoshop and Illustrator)
Experience with HTML/CSS
Passionate about Clean Air Carolina‘s mission and able to promote, demonstrate, and communicate the mission, values and achievements of CAC to others
Work Environment
The work environment requires someone that is a self-starter, confident, responsible, reliable, enthusiastic, and goal-oriented. The individual must be flexible in a rapidly-changing work environment and work well independently and as part of a team.
Work Schedule and Compensation
This is an outstanding opportunity to lead a pioneering nonprofit’s communications efforts. This full-time (40 hours per week) position requires occasional evening meetings, weekend work, and overnight travel. Clean Air Carolina offers a competitive compensation package.
To Apply
Send cover letter, resume, and 2-3 writing samples to Gerald Babao, Director of Operations, gerald@cleanaircarolina.org by May 16, 2018. The writing samples should demonstrate the breath of your experience.
For questions about this position, please contact Gerald Babao, Director of Operations, at gerald@cleanaircarolina.org . To learn more about Clean Air Carolina, go to www.cleanaircarolina.org.
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Under general supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/Business Unit strategies and objectives. This role does not manage others.
Primary Location: Charlotte - North Carolina - United States
Job Category: Underwriting
Position Type: Experienced/Professional
Target Openings: 1
Primary Job Duties & Responsibilities
General Responsibilities: Underwriting new and renewal business. Building and maintaining productive relationships with agents and brokers. Consistently achieving budgeted financial results. Collaborating with BU and region colleagues as well as internal/external business associates. Sales, agency development and management. Underwriting & Pricing: Underwrites and assesses risk for small to mid-size renewals and new business items in conjunction with BU strategies. May underwrite larger renewals. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites moderately complex-to-complex accounts/risks. Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Independently sets account strategy, occasionally partners with AEO or MD to set account strategy. Makes recommendations to underwriter 2, as appropriate. For P & C, may act as an Underwriter 2 for Processing and Underwriting Procedures for Small Accounts (PUPS). May input financials and is able to calculate key ratios and more complex financial metrics, drawing conclusions about the financial health of an account. In addition to, or in lieu of, financials, may review other key metrics; makes decisions regarding pricing, capacity, terms and conditions based on those analyses on complex accounts. Proactively collaborates with regional and Home Office underwriters Maintains accurate underwriting documentation and information. Meets quality assurance standards May act as a Region or industry resident expert. Underwriting Operations: Manages flow of new and renewal business. Agency Management/Relationship: Lead or participate in agency training sessions. May be sought out by broker/agent for his/her expertise regarding industry and local issues. Primary agency or broker relationship is producer / internal broker. Sales Management/Marketing: Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Uses strong negotiation skills and deep product knowledge to meet the needs of the account. Develops agency plant sales/business plan. Sales activities should include some of the larger and more important agency/brokers/clients. Participates in, and may lead, underwriting/agency meetings. Actively contributes in Region and/or Business Unit sales meetings. Regularly attends agency/broker events and/or industry functions. Takes the initiative to partner with colleagues in other Bond and Specialty Insurance or Travelers BUs to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned.
Minimum Qualifications
A minimum of 2 years of underwriting experience is required. A current/valid drivers license is required.
Education, Work Experience & Knowledge
3-6 years of underwriting experience preferred. Bachelor degree preferred. Industry Knowledge: Understands the local insurance marketplace, industry business operations, critical issues and financial drivers that affect the BU, region and local office. Is able to apply that understanding to the sales plan, pricing strategy and underwriting strategy. Continuously seeks out market insight from others and uses acquired knowledge to assist less experienced employees. Product Knowledge: Knowledge of BU products/coverages and pricing and the linkages to strategy and can easily explain them to others. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.
Job Specific & Technical Skills & Competencies
Able to proficiently use all Bond and Specialty Insurance technology tools. Can negotiate skillfully in routine situations. Able to gain the trust of others quickly. Takes ownership and responsibility for actions and outcomes, performance and results. Can identify current or future problems or opportunities; able to analyze, synthesize and compare information to understand issues; able to identify cause/effect relationships and can explore alternative solutions to support sound decision making. Able to remain energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Can provide service excellence to internal or external clients. Able to exercise sound judgment, make decisions and commit to a position. Has the ability to work with and include people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Can seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results. Can work with others in situations where a team is mutually responsible to produce a result. Can takes ideas different from own seriously; able to share responsibility and collaborate with others; accepts criticism well. Able to self-reflect on strengths and weaknesses and is willing to improve. Can seek out experiences that may change perspective or provide an opportunity to learn new things. Can act as a role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.
Environmental/Work Schedules/Other
Requires travel minimum 20% of time.
Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
A current/valid drivers license is required.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
Full Time
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Under general supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/Business Unit strategies and objectives. This role does not manage others.
Primary Location: Charlotte - North Carolina - United States
Job Category: Underwriting
Position Type: Experienced/Professional
Target Openings: 1
Primary Job Duties & Responsibilities
General Responsibilities: Underwriting new and renewal business. Building and maintaining productive relationships with agents and brokers. Consistently achieving budgeted financial results. Collaborating with BU and region colleagues as well as internal/external business associates. Sales, agency development and management. Underwriting & Pricing: Underwrites and assesses risk for small to mid-size renewals and new business items in conjunction with BU strategies. May underwrite larger renewals. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites moderately complex-to-complex accounts/risks. Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Independently sets account strategy, occasionally partners with AEO or MD to set account strategy. Makes recommendations to underwriter 2, as appropriate. For P & C, may act as an Underwriter 2 for Processing and Underwriting Procedures for Small Accounts (PUPS). May input financials and is able to calculate key ratios and more complex financial metrics, drawing conclusions about the financial health of an account. In addition to, or in lieu of, financials, may review other key metrics; makes decisions regarding pricing, capacity, terms and conditions based on those analyses on complex accounts. Proactively collaborates with regional and Home Office underwriters Maintains accurate underwriting documentation and information. Meets quality assurance standards May act as a Region or industry resident expert. Underwriting Operations: Manages flow of new and renewal business. Agency Management/Relationship: Lead or participate in agency training sessions. May be sought out by broker/agent for his/her expertise regarding industry and local issues. Primary agency or broker relationship is producer / internal broker. Sales Management/Marketing: Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Uses strong negotiation skills and deep product knowledge to meet the needs of the account. Develops agency plant sales/business plan. Sales activities should include some of the larger and more important agency/brokers/clients. Participates in, and may lead, underwriting/agency meetings. Actively contributes in Region and/or Business Unit sales meetings. Regularly attends agency/broker events and/or industry functions. Takes the initiative to partner with colleagues in other Bond and Specialty Insurance or Travelers BUs to cross sell all Travelers products. Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts. Other duties as assigned.
Minimum Qualifications
A minimum of 2 years of underwriting experience is required. A current/valid drivers license is required.
Education, Work Experience & Knowledge
3-6 years of underwriting experience preferred. Bachelor degree preferred. Industry Knowledge: Understands the local insurance marketplace, industry business operations, critical issues and financial drivers that affect the BU, region and local office. Is able to apply that understanding to the sales plan, pricing strategy and underwriting strategy. Continuously seeks out market insight from others and uses acquired knowledge to assist less experienced employees. Product Knowledge: Knowledge of BU products/coverages and pricing and the linkages to strategy and can easily explain them to others. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.
Job Specific & Technical Skills & Competencies
Able to proficiently use all Bond and Specialty Insurance technology tools. Can negotiate skillfully in routine situations. Able to gain the trust of others quickly. Takes ownership and responsibility for actions and outcomes, performance and results. Can identify current or future problems or opportunities; able to analyze, synthesize and compare information to understand issues; able to identify cause/effect relationships and can explore alternative solutions to support sound decision making. Able to remain energized and focused in the face of ambiguity, change or strenuous demands. Demonstrates effective verbal, written and listening communication skills. Can provide service excellence to internal or external clients. Able to exercise sound judgment, make decisions and commit to a position. Has the ability to work with and include people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Can seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results. Can work with others in situations where a team is mutually responsible to produce a result. Can takes ideas different from own seriously; able to share responsibility and collaborate with others; accepts criticism well. Able to self-reflect on strengths and weaknesses and is willing to improve. Can seek out experiences that may change perspective or provide an opportunity to learn new things. Can act as a role model for employees and keeps a positive attitude. Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.
Environmental/Work Schedules/Other
Requires travel minimum 20% of time.
Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
A current/valid drivers license is required.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
Telamon Corporation is seeking a Deputy Executive Director to oversee the operations of our Workforce and Career Services line of business. Within this line of business, Telamon operates a variety of Department of Labor programs including the National Farmworker Jobs Program, WIOA Youth Services, Homeless Veterans Reintegration Program and other community based programming. This position will lead all aspects of this line of business for the corporation, overseeing operations, participating with the corporate leadership team in strategic planning, ensuring sound financial and management practices, interacting with the Governing Board and directly supervising Directors. The Deputy Executive Director will be expected to:
Analyze operations to evaluate performance of assigned line of business (LOB) and staffs to determine areas of potential improvement, growth, and necessary policy or structural change to meet corporate objectives.
Direct, plan and implement policies, objectives, or activities by LOB to ensure continuing operations, to maximize return on investment and increase productivity/efficiency.
Confer with organization and LOB leaders to discuss issues, coordinate activities or resolve problems impacting departments and the greater organization.
Review reports or requests by LOB leaders to recommend approval or suggest changes for improvement and implementation.
Research, interpret and explain policies, rules, regulations or laws to promote or support interests of the corporation, its employees, customers and other interested parties.
Foster and promote positive business relationships with funding sources and community partners.
Contribute to improved morale and employee engagement by serving as a role model, mentor, coach and motivator to all members of assigned LOB and the greater organization.
Contribute unique ideas and perspectives to process and systems improvement and thus impact the organization and its contributions to the greater good of our communities.
Assumes assigned duties in the absence of the Executive Director.
Signs and executes official documents as designated.
Serves as staff liaison to assigned Governing Board Committees.
Represents the Executive Director and the Corporation at official functions and meetings as required.
Prepare for and present information as industry leader at community meetings or industry conferences.
May oversee operations in the absence of LOB Leader.
This position directly supervises others. This may include participation in the recruitment/selection process for new hires, employee training, onboarding, conducting performance coaching/evaluation, compensation administration, delegation of duties and conflict resolution. Promotes an environment of teamwork and cooperation and is accessible to employees.
Qualifications:
A Bachelor's Degree in Business Administration or a related field of Social Science is required.
Ongoing professional development in technical, administrative and management topics.
Minimum of ten years of experience in a senior management position, to include supervision, with community, social service, education or employment programs.
Must have own transportation, a valid driver’s license, and vehicle insurance.
Skills and Abilities:
Microsoft Office products and on-line client management systems
Sustained concentration and ability to handle multiple tasks, often simultaneously.
Ability to work independently and maintain professional boundaries and confidentiality.
Ability to interpret complex policies and regulations.
Ability to exercise tact and discretion in all employee and customer interactions.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
The ability to read and understand information and ideas presented in writing.
Bringing others together and trying to reconcile differences.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to apply general rules to specific problems to produce answers that make sense.
To apply, please visit our website at www.telamon.org and click on "jobs" to submit an online employment application.
Full Time
Telamon Corporation is seeking a Deputy Executive Director to oversee the operations of our Workforce and Career Services line of business. Within this line of business, Telamon operates a variety of Department of Labor programs including the National Farmworker Jobs Program, WIOA Youth Services, Homeless Veterans Reintegration Program and other community based programming. This position will lead all aspects of this line of business for the corporation, overseeing operations, participating with the corporate leadership team in strategic planning, ensuring sound financial and management practices, interacting with the Governing Board and directly supervising Directors. The Deputy Executive Director will be expected to:
Analyze operations to evaluate performance of assigned line of business (LOB) and staffs to determine areas of potential improvement, growth, and necessary policy or structural change to meet corporate objectives.
Direct, plan and implement policies, objectives, or activities by LOB to ensure continuing operations, to maximize return on investment and increase productivity/efficiency.
Confer with organization and LOB leaders to discuss issues, coordinate activities or resolve problems impacting departments and the greater organization.
Review reports or requests by LOB leaders to recommend approval or suggest changes for improvement and implementation.
Research, interpret and explain policies, rules, regulations or laws to promote or support interests of the corporation, its employees, customers and other interested parties.
Foster and promote positive business relationships with funding sources and community partners.
Contribute to improved morale and employee engagement by serving as a role model, mentor, coach and motivator to all members of assigned LOB and the greater organization.
Contribute unique ideas and perspectives to process and systems improvement and thus impact the organization and its contributions to the greater good of our communities.
Assumes assigned duties in the absence of the Executive Director.
Signs and executes official documents as designated.
Serves as staff liaison to assigned Governing Board Committees.
Represents the Executive Director and the Corporation at official functions and meetings as required.
Prepare for and present information as industry leader at community meetings or industry conferences.
May oversee operations in the absence of LOB Leader.
This position directly supervises others. This may include participation in the recruitment/selection process for new hires, employee training, onboarding, conducting performance coaching/evaluation, compensation administration, delegation of duties and conflict resolution. Promotes an environment of teamwork and cooperation and is accessible to employees.
Qualifications:
A Bachelor's Degree in Business Administration or a related field of Social Science is required.
Ongoing professional development in technical, administrative and management topics.
Minimum of ten years of experience in a senior management position, to include supervision, with community, social service, education or employment programs.
Must have own transportation, a valid driver’s license, and vehicle insurance.
Skills and Abilities:
Microsoft Office products and on-line client management systems
Sustained concentration and ability to handle multiple tasks, often simultaneously.
Ability to work independently and maintain professional boundaries and confidentiality.
Ability to interpret complex policies and regulations.
Ability to exercise tact and discretion in all employee and customer interactions.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
The ability to read and understand information and ideas presented in writing.
Bringing others together and trying to reconcile differences.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to apply general rules to specific problems to produce answers that make sense.
To apply, please visit our website at www.telamon.org and click on "jobs" to submit an online employment application.
NC Sustainable Energy Association
Raleigh, NC, United States
North Carolina Sustainable Energy Association (NCSEA) is a non-profit organization dedicated to the advancement of clean energy in North Carolina. Our team is growing and we are offering a unique and rewarding opportunity to do great work while supporting our mission and values. NCSEA provides an exceptionally supportive and dynamic work environment that promotes work/life balance and fosters creativity, innovation and passion for the environment in which we live. We welcome you to learn more about how you can help make a difference!
The Administrative Specialist provides administrative support to NCSEA operations and staff, which can include event planning, legal support, meeting coordination, travel arrangements, HR and accounting assistance, reception, project management, internal and external correspondence, and serving as liaison to the Board of Directors. The Administrative Specialist is also the primary point of contact for the Office of the Executive Director. He/she enhances the effectiveness of the Executive Director by providing support with email, scheduling and travel logistics, prioritizing inquiries and requests, maintaining complex systems and processes, and representing the Executive Director in both internal and external communications.
Roles and Responsibilities
Serve as the gate-keeper for the Executive Director’s schedule and time; establish processes that enhance his/her time management
Assist the Executive Director in completing priority deliverables and obtaining needed inputs from staff
Check emails and voicemails, and act in accordance to established standards, such as responding to or flagging certain inquiries
Manage the Executive Director’s calendar and coordinate schedules and meetings as requested
Coordinate and participate in meetings as assigned; manage logistics, document meeting minutes, and handle action items and any follow up as needed
Create presentations, spreadsheets, and written correspondence; conduct research and compile reports as requested
Serve as liaison to the Board of Directors; coordinate board meetings and/or calls, and prepare and distribute confidential board materials
Maintain electronic and paper filing systems
Assist with the completion of monthly timesheets and expense reports as requested
Provide legal and clerical support to attorneys and regulatory staff
Coordinate meetings and event logistics; venue, catering, participant correspondence, travel arrangements, and material preparation
Provide support for fundraising and member engagement initiatives
Manage and/or coordinate special projects as assigned.
Provide general office management support, including reception, mail distribution, office supplies, and troubleshooting office equipment issues (phone, AV, network, copier/printer, etc.)
Qualification and Experience Requirements:
AS or BS degree in Business Administration or similar field, plus 5 or more years of relevant business experience; additional experience may be considered in lieu of degree
Experience handling confidential and sensitive information with discretion; credible and trustworthy
Experience supporting multiple people and functions in relevant areas: calendaring, correspondence, project/event management, meeting management, travel coordination, and clerical support
Excellent writing and verbal communication, administrative, analytical and organizational skills
Strong multi-tasking ability and able to set and revise priorities on a daily basis
This position offers a competitive salary and outstanding benefits, including health/dental/vision insurance, significant paid leave and professional development.
Full Time
North Carolina Sustainable Energy Association (NCSEA) is a non-profit organization dedicated to the advancement of clean energy in North Carolina. Our team is growing and we are offering a unique and rewarding opportunity to do great work while supporting our mission and values. NCSEA provides an exceptionally supportive and dynamic work environment that promotes work/life balance and fosters creativity, innovation and passion for the environment in which we live. We welcome you to learn more about how you can help make a difference!
The Administrative Specialist provides administrative support to NCSEA operations and staff, which can include event planning, legal support, meeting coordination, travel arrangements, HR and accounting assistance, reception, project management, internal and external correspondence, and serving as liaison to the Board of Directors. The Administrative Specialist is also the primary point of contact for the Office of the Executive Director. He/she enhances the effectiveness of the Executive Director by providing support with email, scheduling and travel logistics, prioritizing inquiries and requests, maintaining complex systems and processes, and representing the Executive Director in both internal and external communications.
Roles and Responsibilities
Serve as the gate-keeper for the Executive Director’s schedule and time; establish processes that enhance his/her time management
Assist the Executive Director in completing priority deliverables and obtaining needed inputs from staff
Check emails and voicemails, and act in accordance to established standards, such as responding to or flagging certain inquiries
Manage the Executive Director’s calendar and coordinate schedules and meetings as requested
Coordinate and participate in meetings as assigned; manage logistics, document meeting minutes, and handle action items and any follow up as needed
Create presentations, spreadsheets, and written correspondence; conduct research and compile reports as requested
Serve as liaison to the Board of Directors; coordinate board meetings and/or calls, and prepare and distribute confidential board materials
Maintain electronic and paper filing systems
Assist with the completion of monthly timesheets and expense reports as requested
Provide legal and clerical support to attorneys and regulatory staff
Coordinate meetings and event logistics; venue, catering, participant correspondence, travel arrangements, and material preparation
Provide support for fundraising and member engagement initiatives
Manage and/or coordinate special projects as assigned.
Provide general office management support, including reception, mail distribution, office supplies, and troubleshooting office equipment issues (phone, AV, network, copier/printer, etc.)
Qualification and Experience Requirements:
AS or BS degree in Business Administration or similar field, plus 5 or more years of relevant business experience; additional experience may be considered in lieu of degree
Experience handling confidential and sensitive information with discretion; credible and trustworthy
Experience supporting multiple people and functions in relevant areas: calendaring, correspondence, project/event management, meeting management, travel coordination, and clerical support
Excellent writing and verbal communication, administrative, analytical and organizational skills
Strong multi-tasking ability and able to set and revise priorities on a daily basis
This position offers a competitive salary and outstanding benefits, including health/dental/vision insurance, significant paid leave and professional development.
Telamon-TRC is a private, nonprofit organization which seeks to improve the lives of those in need. Our mission is to provide educational services that lead to better jobs, better lives, and better communities.
Administers and directs assigned operational activities of a statewide area. Develops programs and approaches designed to provide effective delivery of services. Participates in the development, management and implementation of corporate policies and procedures.
Must have a bachelors degree in business administration or the social sciences and four years of managerial/administrative experience with human service organizations; or, at least six years of managerial and supervisory experience with the corporation. Must possess and demonstrate effective oral and written communication skills. Personal computer proficiency required. Extensive travel required.
Ability to use personal computer. Requires travel on a frequent basis. Ability to analyze and solve problems. Ability to work under stress meeting deadlines and/or stressful situations. Ability to communicate.
To apply, please visit our website at www.telamon.org and click on: jobs
An Equal Opportunity Employer M/F/D/V
Full Time
Telamon-TRC is a private, nonprofit organization which seeks to improve the lives of those in need. Our mission is to provide educational services that lead to better jobs, better lives, and better communities.
Administers and directs assigned operational activities of a statewide area. Develops programs and approaches designed to provide effective delivery of services. Participates in the development, management and implementation of corporate policies and procedures.
Must have a bachelors degree in business administration or the social sciences and four years of managerial/administrative experience with human service organizations; or, at least six years of managerial and supervisory experience with the corporation. Must possess and demonstrate effective oral and written communication skills. Personal computer proficiency required. Extensive travel required.
Ability to use personal computer. Requires travel on a frequent basis. Ability to analyze and solve problems. Ability to work under stress meeting deadlines and/or stressful situations. Ability to communicate.
To apply, please visit our website at www.telamon.org and click on: jobs
An Equal Opportunity Employer M/F/D/V
