HUMAN RIGHTS SPECIALIST
City of Worcester
Title HUMAN RIGHTS SPECIALIST
Department/Division Diversity and Inclusion
Apply Start Date 01/09/2026
Apply End Date 2/15/2026
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 Annually
Description
HUMAN RIGHTS SPECIALIST EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights Specialist for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights Specialist will play a crucial role in ensuring equal opportunities for all and combating discrimination based on protected class categories. This position will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. The Human Rights Specialist is an in-person position and will serve as a liaison to one or more boards or commissions, as assigned. Responsibilities include receiving processing and assist with investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess experience in oversight and/or compliance at the local, state, or federal level, with a focus on civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Civil and Human Rights Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with confidential work related to investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assigned boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and assign guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and information gathering. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Demonstrated ability to carefully review work, identify errors or inconsistencies, and ensure completeness and accuracy in tasks, data, and documentation. • Personal and professional commitment to fairness for all people. • Ability to work independently. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • Commitment to maintaining a high level of confidentiality. • Excellent interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in Human Rights/Civil Rights, Social Justice, Law or a related field OR;
• An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of professional experience working in human rights or civil rights Knowledge of DEI principles and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in Human Rights/Civil Rights, and Social Justice, Law or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, • department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 23, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6859736.
jeid-4f1220d727670f4283c3b831a368409c
Full Time
HUMAN RIGHTS SPECIALIST
City of Worcester
Title HUMAN RIGHTS SPECIALIST
Department/Division Diversity and Inclusion
Apply Start Date 01/09/2026
Apply End Date 2/15/2026
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 Annually
Description
HUMAN RIGHTS SPECIALIST EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights Specialist for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights Specialist will play a crucial role in ensuring equal opportunities for all and combating discrimination based on protected class categories. This position will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. The Human Rights Specialist is an in-person position and will serve as a liaison to one or more boards or commissions, as assigned. Responsibilities include receiving processing and assist with investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess experience in oversight and/or compliance at the local, state, or federal level, with a focus on civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Civil and Human Rights Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with confidential work related to investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assigned boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and assign guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and information gathering. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Demonstrated ability to carefully review work, identify errors or inconsistencies, and ensure completeness and accuracy in tasks, data, and documentation. • Personal and professional commitment to fairness for all people. • Ability to work independently. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • Commitment to maintaining a high level of confidentiality. • Excellent interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in Human Rights/Civil Rights, Social Justice, Law or a related field OR;
• An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of professional experience working in human rights or civil rights Knowledge of DEI principles and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in Human Rights/Civil Rights, and Social Justice, Law or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, • department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 23, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6859736.
jeid-4f1220d727670f4283c3b831a368409c
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 09/19/2025
Apply End Date 10/22/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Human Rights and Accessibility Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6587221.
Full Time
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 09/19/2025
Apply End Date 10/22/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY, EQUITY, AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
The ideal candidate will possess extensive experience in compliance at the local, state, or federal level, with a focus on social justice, civil rights, investigative work, and/or program coordination.
The City of Worcester is deeply committed to advancing diversity, equity, and inclusion in all aspects of our work. Over the past two years, we have significantly expanded the Executive Office of Diversity, Equity, and Inclusion, demonstrating both our dedication and investment in building a more inclusive and equitable community. This growth reflects our ongoing support for systemic change and our belief that a strong, well-resourced DEI team is essential to achieving meaningful progress across City departments and services.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Human Rights and Accessibility Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assign boards and commissions. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law. • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people. • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law
Special Requirements:
• Reliable means of transportation
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, OCTOBER 3, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6587221.
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 07/18/2025
Apply End Date 8/20/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Civil and Human Rights Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assigned boards and commissions, including the Human Rights Commission and Accessibility Advisory Commission. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office and the Boards and Commissions under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
• An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, • department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills • Access to reliable transportation
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law • Bilingual or multilingual
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, AUGUST 1, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6397158.
Full Time
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
City of Worcester
Title HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR
Department/Division Diversity and Inclusion
Apply Start Date 07/18/2025
Apply End Date 8/20/2025
Type Full Time
Hours 40 Per Week
Wage $69,898 - $91,542 annually
Description
HUMAN RIGHTS AND ACCESSIBILITY PROGRAM COORDINATOR EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Human Rights and Accessibility Program Coordinator for the Executive Office of Diversity, Equity, and Inclusion (EODEI). Under the direction of the Director of Human Rights and Accessibility, the Human Rights and Accessibility Program Coordinator will assist in administering the City's Human Rights Ordinance, Accessibility Ordinance, the Americans with Disabilities Act (ADA), and Fair Housing laws to ensure compliance with all federal, state, and local laws. This in-person position plays a vital role in promoting justice, equity, inclusiveness, and accessibility by protecting the civil rights of all individuals in Worcester. The Human Rights and Accessibility Program Coordinator will serve as a liaison to the Human Rights Commission, the Accessibility Advisory Commission, and additional boards or commissions as assigned. Responsibilities include receiving, processing, and investigating complaints and reasonable accommodation requests, engaging directly with the public, facilitating ADA accommodations, and supporting public education efforts around civil rights protections. This is a highly confidential position requiring experience in investigations and strong knowledge of anti-discrimination laws. The role involves attending regular evening and off-site meetings with the public and city departments to fulfill essential job functions.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Civil and Human Rights Compliance:
• Support and promote human and civil rights initiatives across the City of Worcester. • Work on issues requiring substantial knowledge of federal, state, and municipal anti-discrimination laws, including housing and disability rights. • Serve as the primary or initial point of contact for Human Rights and Accessibility complaints. • Receive, facilitate, and process ADA reasonable accommodation requests and other accessibility- or disability-related concerns. • Participate in interactive dialogue processes as assigned by the Director. • Assist in the development and implementation of department policies, complaint processes, and procedures.
Investigations and Case Management:
• Provide customer service and support to individuals involved in complaint or investigation processes, handling complex and confidential matters with empathy and professionalism. • Assist with investigations, witness interviews, evidence gathering, and referrals as necessary to complete assigned duties. • Monitor, process, and maintain detailed case records and data tracking systems. • Attend and contribute to scheduled departmental meetings, providing updates to relevant staff and administrators on case status.
Boards and Commission Support:
• Serve as staff liaison to assigned boards and commissions, including the Human Rights Commission and Accessibility Advisory Commission. • Maintain board minutes and ensure compliance with the Open Meeting Law. • Develop, post, and monitor public meeting agendas and other documents in accordance with legal requirements. • Assist with commission projects such as community events and outreach, which may include evening work. • Develop topics and guest speakers for meetings and coordinate related logistics and activities.
Education, Training, and Policy Development:
• Conduct research and develop training materials related to anti-discrimination law, reasonable accommodations, and ADA compliance. • Deliver presentations to city departments and boards/commissions on relevant civil rights topics. • Collaborate with colleagues to support the growth and development of EODEI programming and trainings. • Partner with internal and external stakeholders to promote and expand the impact of human rights protections citywide.
Partnerships and Community Engagement:
• Attend community events that align with the mission and work of the Human Rights and Accessibility Office and the Boards and Commissions under EODEI to support recruitment and outreach efforts. • Establish and maintain strong working relationships with community-based organizations across Worcester to build trust, collaboration, and shared advocacy. • Represent the Human Rights and Accessibility Office by tabling at public events, distributing informational materials, and promoting available resources, board and commission membership and opportunities to the public. • Accompany the Chief Equity Officer to stakeholder meetings, neighborhood gatherings, and events with community leaders, as appropriate, to enhance visibility, engagement, and partnership-building.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge or the ability to learn about the legal and administrative requirements for investigating, preparing, and processing cases of alleged discrimination. • Knowledge, experience, and awareness of anti-discrimination laws, including M.G.L. c. 151B, the Americans with Disabilities Act, the Civil Rights Act, and Section 504 of the Rehabilitation Act, and the MA Open Meeting Law • Ability to analyze and interpret anti-discrimination laws and regulations. • Ability to analyze information, make recommendations and provide information to the public. • Ability to assist in the development of policies and practices and adhere to City policies and procedures. • Ability to establish and maintain effective relationships with senior management, employees, board and commission members, and the public. • Personal and professional commitment to fairness for all people • Superior analytical skills and problem-solving abilities, including a demonstrated ability to proactively assist in identifying solutions that are creative, innovative, and flexible. • Excellent communication, writing, and organizational skills. • Highly skilled at listening to the perspectives of competing interests and making clear, well-informed decisions and presentations of City and departmental policies, practices, and procedures. • Ability to multi-task within fast moving and often stressful timelines and environment. • commitment to maintaining a high level of confidentiality. • Ability to be an analytic problem solver and creative thinker and have effective interpersonal skills. • Ability to research and create presentation materials to present to diverse audiences. • Commitment to DEI/Human/Civil/Disability rights and remain positively motivated. • Knowledge and experience working in a Human/Civil rights capacity at an agency, dept./organization to support all human rights and accessibility initiatives/work. • Superior ability demonstrated by experience performing customer service with complex issues working with diverse populations. • Regular on-site attendance is required.
MINIMUM REQUIREMENTS:
• Bachelor's degree in human rights, social justice or a related field OR;
• An equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job will be considered in lieu of the above requirements
• Three (3) years of relevant experience working with and supporting urban and culturally diverse agencies, • department or organization • Knowledge of DEI principles, and related laws including anti- discrimination and Disability/ADA laws • Proficiency with Microsoft Office Suite • Experience performing administrative tasks in an office environment • Experience providing customer service in an office environment • Excellent communication skills • Access to reliable transportation
PREFERRED QUALIFICATIONS:
• Master's degree in human Rights/Civil Rights, and Social Justice or a related field • Five (5) years of relevant experience working with and supporting urban and culturally diverse agencies, department or organization • Five (5) years of experience developing and delivering and administering programs, implementing and assessing policies • Three (3) years of experience performing administrative tasks in an office environment • Three (3) years of experience providing customer service in an office environment • Two (2) years of experience working in mediation • Certificate or specialized training in Mediation • Knowledge and experience about the MA Open Meeting Law • Bilingual or multilingual
SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt with an excellent benefits package
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, AUGUST 1, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/6397158.
Executive Director | Mechanics Hall | Worcester, MA
About Mechanics Hall
Mechanics Hall in Worcester, MA, is a world-renowned historic concert and event venue known for its stunning architecture and world-class acoustics. Built in 1857, it has been deemed by architectural historians the nation’s finest pre-Civil War performance hall and is hailed around the globe for its acoustical properties and beauty. The Hall is a cornerstone of the city’s cultural life and hosts a wide range of events, including concerts, galas, weddings, and business meetings. The hall is owned and operated by the Worcester County Mechanics Association and is listed in the National Register of Historic Places.
Mechanics Hall has a rich history, with notable appearances and performances from Charles Dickens, Mark Twain, Ella Fitzgerald, Linda Ronstadt, the Chieftains, and Yo-Yo Ma and continues to be a cultural icon in Worcester, offering diverse programming and community outreach. The Hall is also known for its ongoing preservation efforts and recent upgrades to its sound and lighting systems have enhanced the superior performance setting. It has a vibrant community presence, with programs like the Many Voices: Mechanics Hall Youth Singers, which provides a platform for local youth to learn and perform, Brown Bag Concerts, Club 321, a live jazz music series, and Hook Organ performances.
The city of Worcester offers a mix of culture, education, and recreational activities, making it a diverse and enjoyable place to live or visit. Mechanics Hall is a key part of its vibrant cultural scene along with the Worcester Art Museum, The Hanover Theatre for the Performing Arts, the DCU Center, and Tuckerman Concert Hall. The city also is home to several prominent colleges and universities, such as Clark University, Worcester Polytechnic Institute, and College of the Holy Cross, and residents enjoy a variety of diverse restaurants, craft breweries, and the Triple A baseball team the Worcester Red Sox.
Mechanics Hall plays a key role in the Worcester community and the new Executive Director will have the unique opportunity to lead and grow the organization.
For more information about Mechanics Hall, please visit www.mechanicshall.org.
About the Position:
Mechanics Hall is searching for a seasoned executive level professional for a strategic, skilled, and passionate approach to lead and strengthen the organization’s ability to maintain the historic property and continue to successfully serve the community. Reporting to and in partnership with the Board of Trustees, the Executive Director role is vital to overseeing the organization’s vision, growth, and operational and financial health, working closely with the board, staff, and community to ensure the success of the venue’s mission.
The Executive Director (ED) is the chief executive officer responsible for the leadership, strategic planning, and overall management of the non-profit performance venue, which also serves as a beloved community gathering place. The ED ensures that the organization achieves its mission. Reporting to and in partnership with the Board of Trustees, the Executive Director will oversee financial management, program development, event operations, building preservation and maintenance, sales and development efforts, marketing, and community relations.
Key Responsibilities Leadership & Strategic Planning
• Develop and execute strategic plans that advance the venue’s mission, objectives, and impact. • Lead and inspire staff, volunteers, and the Board of Trustees, fostering a collaborative and transparent environment. • Evaluate the organization’s performance regularly, providing recommendations and implementing adjustments as needed. • Keep the Board informed of organizational developments, challenges, and successes, ensuring transparency and accountability.
Operational Management
• Manage day-to-day operations with a staff of 15 and 5 direct reports, including financial management, program management, event scheduling, facilities preservation and maintenance, and administrative functions. • Manage the organizations’ budget, monitoring income and expenses, and adjusting plans to align with financial goals. Guide financial planning, budgeting, and reporting to ensure fiscal responsibility and sustainability. • Establish and enforce policies and procedures to improve organizational efficiency and compliance with legal and regulatory requirements. • Manage vendor relationships, review, and approve contracts, and oversee maintenance and improvement of facilities. • Develop and implement a comprehensive fundraising strategy, including grant writing, prospecting, gift solicitation and sponsorship development for individuals, businesses, charitable foundations, and government sources. • Cultivate and steward relationships with major donors, sponsors, and community partners to secure sustainable funding. • Recruit and engage the variety of volunteers needed to maintain Hall activities.
Community Engagement and Marketing
• Establish a role as a respected leader in the community. • Serve as the primary spokesperson for the organization, promoting its mission and programs to diverse audiences. • Develop partnerships within community organizations and stakeholders to enhance the organization’s outreach and relevance. • Lead marketing and communication strategies, including social media, email campaigns, and website updates, to promote events and programs. • Represent the organization at community events, networking with potential partners, donors, and attendees.
Board Development and Support
• Work with the 30-member Board of Trustees to support governance, facilitate Board meetings, and keep members informed. • Assist with board recruitment, orientation, and training to strengthen governance and leadership. • Collaborate with the Board to ensure alignment on mission, strategy, and operational priorities.
Key Qualifications:
• Minimum 5-7 years’ experience in a leadership role within a non-profit, arts, music, or performance venue setting. • Proven experience in fundraising, financial management, and staff leadership. • Strong understanding of the event and hospitality industry and of the performing arts sector with a commitment to community access and enrichment. • Exceptional communication, public speaking, and interpersonal skills. • Demonstrated ability to develop and manage budgets, analyze financial data, and ensure fiscal health. • Visionary, strategic thinker with the ability to inspire and lead a diverse team. • Demonstrated ability to manage and empower a highly skilled and widely diverse staff. • Experienced in community engagement, donor relations, and partnership development. • Proficiency in fundraising software, project management tools, and marketing platforms is preferred. • Passionate about historic preservation and value historic perspective. • Commitment to inclusion in all aspects of the organization. • Collaborative, adaptable, and resourceful in addressing challenges and opportunities. • Bachelor’s degree in Arts Administration, Non-Profit Management, Business, or a related field preferred.
This position requires the ability to work flexible hours, including evenings, weekends, and holidays depending on event schedules. The role may involve occasional travel for fundraising or partnership development.
Mechanics Hall is an equal opportunity employer and contractor. We do not discriminate and do take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions and other conditions of employment against any employee or job applicant on the bases of race, color, religion and creed, gender and gender expression, age, national origin and ancestry, disability, marital status, sexual orientation, military status, veteran status, and any other characteristic protected by law. We recognize the injustice of job discrimination in any form and require the full cooperation of all Mechanics Hall employees to ensure the successful operation of our Equal Employment Opportunity Policy.
This is a full-time, salaried position with a salary range starting at $115,000 commensurate with experience.
To express interest, please submit your cover letter and resume in confidence here: https://apptrkr.com/6073391.
Full Time
Executive Director | Mechanics Hall | Worcester, MA
About Mechanics Hall
Mechanics Hall in Worcester, MA, is a world-renowned historic concert and event venue known for its stunning architecture and world-class acoustics. Built in 1857, it has been deemed by architectural historians the nation’s finest pre-Civil War performance hall and is hailed around the globe for its acoustical properties and beauty. The Hall is a cornerstone of the city’s cultural life and hosts a wide range of events, including concerts, galas, weddings, and business meetings. The hall is owned and operated by the Worcester County Mechanics Association and is listed in the National Register of Historic Places.
Mechanics Hall has a rich history, with notable appearances and performances from Charles Dickens, Mark Twain, Ella Fitzgerald, Linda Ronstadt, the Chieftains, and Yo-Yo Ma and continues to be a cultural icon in Worcester, offering diverse programming and community outreach. The Hall is also known for its ongoing preservation efforts and recent upgrades to its sound and lighting systems have enhanced the superior performance setting. It has a vibrant community presence, with programs like the Many Voices: Mechanics Hall Youth Singers, which provides a platform for local youth to learn and perform, Brown Bag Concerts, Club 321, a live jazz music series, and Hook Organ performances.
The city of Worcester offers a mix of culture, education, and recreational activities, making it a diverse and enjoyable place to live or visit. Mechanics Hall is a key part of its vibrant cultural scene along with the Worcester Art Museum, The Hanover Theatre for the Performing Arts, the DCU Center, and Tuckerman Concert Hall. The city also is home to several prominent colleges and universities, such as Clark University, Worcester Polytechnic Institute, and College of the Holy Cross, and residents enjoy a variety of diverse restaurants, craft breweries, and the Triple A baseball team the Worcester Red Sox.
Mechanics Hall plays a key role in the Worcester community and the new Executive Director will have the unique opportunity to lead and grow the organization.
For more information about Mechanics Hall, please visit www.mechanicshall.org.
About the Position:
Mechanics Hall is searching for a seasoned executive level professional for a strategic, skilled, and passionate approach to lead and strengthen the organization’s ability to maintain the historic property and continue to successfully serve the community. Reporting to and in partnership with the Board of Trustees, the Executive Director role is vital to overseeing the organization’s vision, growth, and operational and financial health, working closely with the board, staff, and community to ensure the success of the venue’s mission.
The Executive Director (ED) is the chief executive officer responsible for the leadership, strategic planning, and overall management of the non-profit performance venue, which also serves as a beloved community gathering place. The ED ensures that the organization achieves its mission. Reporting to and in partnership with the Board of Trustees, the Executive Director will oversee financial management, program development, event operations, building preservation and maintenance, sales and development efforts, marketing, and community relations.
Key Responsibilities Leadership & Strategic Planning
• Develop and execute strategic plans that advance the venue’s mission, objectives, and impact. • Lead and inspire staff, volunteers, and the Board of Trustees, fostering a collaborative and transparent environment. • Evaluate the organization’s performance regularly, providing recommendations and implementing adjustments as needed. • Keep the Board informed of organizational developments, challenges, and successes, ensuring transparency and accountability.
Operational Management
• Manage day-to-day operations with a staff of 15 and 5 direct reports, including financial management, program management, event scheduling, facilities preservation and maintenance, and administrative functions. • Manage the organizations’ budget, monitoring income and expenses, and adjusting plans to align with financial goals. Guide financial planning, budgeting, and reporting to ensure fiscal responsibility and sustainability. • Establish and enforce policies and procedures to improve organizational efficiency and compliance with legal and regulatory requirements. • Manage vendor relationships, review, and approve contracts, and oversee maintenance and improvement of facilities. • Develop and implement a comprehensive fundraising strategy, including grant writing, prospecting, gift solicitation and sponsorship development for individuals, businesses, charitable foundations, and government sources. • Cultivate and steward relationships with major donors, sponsors, and community partners to secure sustainable funding. • Recruit and engage the variety of volunteers needed to maintain Hall activities.
Community Engagement and Marketing
• Establish a role as a respected leader in the community. • Serve as the primary spokesperson for the organization, promoting its mission and programs to diverse audiences. • Develop partnerships within community organizations and stakeholders to enhance the organization’s outreach and relevance. • Lead marketing and communication strategies, including social media, email campaigns, and website updates, to promote events and programs. • Represent the organization at community events, networking with potential partners, donors, and attendees.
Board Development and Support
• Work with the 30-member Board of Trustees to support governance, facilitate Board meetings, and keep members informed. • Assist with board recruitment, orientation, and training to strengthen governance and leadership. • Collaborate with the Board to ensure alignment on mission, strategy, and operational priorities.
Key Qualifications:
• Minimum 5-7 years’ experience in a leadership role within a non-profit, arts, music, or performance venue setting. • Proven experience in fundraising, financial management, and staff leadership. • Strong understanding of the event and hospitality industry and of the performing arts sector with a commitment to community access and enrichment. • Exceptional communication, public speaking, and interpersonal skills. • Demonstrated ability to develop and manage budgets, analyze financial data, and ensure fiscal health. • Visionary, strategic thinker with the ability to inspire and lead a diverse team. • Demonstrated ability to manage and empower a highly skilled and widely diverse staff. • Experienced in community engagement, donor relations, and partnership development. • Proficiency in fundraising software, project management tools, and marketing platforms is preferred. • Passionate about historic preservation and value historic perspective. • Commitment to inclusion in all aspects of the organization. • Collaborative, adaptable, and resourceful in addressing challenges and opportunities. • Bachelor’s degree in Arts Administration, Non-Profit Management, Business, or a related field preferred.
This position requires the ability to work flexible hours, including evenings, weekends, and holidays depending on event schedules. The role may involve occasional travel for fundraising or partnership development.
Mechanics Hall is an equal opportunity employer and contractor. We do not discriminate and do take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions and other conditions of employment against any employee or job applicant on the bases of race, color, religion and creed, gender and gender expression, age, national origin and ancestry, disability, marital status, sexual orientation, military status, veteran status, and any other characteristic protected by law. We recognize the injustice of job discrimination in any form and require the full cooperation of all Mechanics Hall employees to ensure the successful operation of our Equal Employment Opportunity Policy.
This is a full-time, salaried position with a salary range starting at $115,000 commensurate with experience.
To express interest, please submit your cover letter and resume in confidence here: https://apptrkr.com/6073391.
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
City of Worcester
Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
Department/Division Diversity and Inclusion
Apply Start Date 01/31/2025
Apply End Date 3/5/2025
Type Full Time
Hours 40 Per Week
Wage $79,123 - $103,835 annually
Description
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Training and Development:
• Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices
Partnerships and Community Engagement:
• Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs.
Employee Mobility and Career Development:
• Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts.
Employee Engagement:
•
• Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences.
• Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs.
Internship/Pathway Programs:
•
• Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce.
Professional Development:
• Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development.
Boards and Commissions Support:
•
• Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities.
MINIMUM REQUIREMENTS:
• Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge.
• Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
• Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint.
PREFERRED QUALIFICATIONS:
• Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds.
SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package.
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/5974526.
jeid-9565dc5f712dd848aa69a55ee322a612
Full Time
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
City of Worcester
Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
Department/Division Diversity and Inclusion
Apply Start Date 01/31/2025
Apply End Date 3/5/2025
Type Full Time
Hours 40 Per Week
Wage $79,123 - $103,835 annually
Description
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Training and Development:
• Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices
Partnerships and Community Engagement:
• Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs.
Employee Mobility and Career Development:
• Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts.
Employee Engagement:
•
• Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences.
• Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs.
Internship/Pathway Programs:
•
• Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce.
Professional Development:
• Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development.
Boards and Commissions Support:
•
• Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities.
MINIMUM REQUIREMENTS:
• Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge.
• Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
• Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint.
PREFERRED QUALIFICATIONS:
• Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds.
SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package.
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/5974526.
jeid-9565dc5f712dd848aa69a55ee322a612
