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he Massachusetts Housing Partnership (MHP) is a non-profit, quasi-public organization and a leader in affordable housing finance.  MHP works with communities, developers and borrowers to create innovative policy and financing solutions that provide affordable homes and better lives for the people of Massachusetts.  MHP administers the ONE Mortgage Program, the state’s most affordable mortgage product for underserved first-time homebuyers.  At MHP, we celebrate diversity and are committed to creating an inclusive environment for all employees.   ONE Mortgage is a first-time homebuyer mortgage program that breaks down barriers that prevent creditworthy households from buying a home, barriers that impact everyone, most notably households of color.  ONE Mortgage makes it possible for thousands of families and individuals to put down roots across Massachusetts.    The Homeowner Services Coordinator (HSC) will be an integral part of the Homeownership team, helping to promote sustainable homeownership opportunities for underserved low and moderate-income first-time homebuyers.  This person is responsible for overseeing our post-purchase counseling and education program (HomeSafe), and for working with lenders on portfolio reports and requests.  The HSC will be a vital link between private lenders and non-profit counseling agencies, and will have the opportunity to learn skills critical to public policy initiatives.      The Homeowner Services Coordinator’s specific responsibilities include:  coordination of all HomeSafe reporting and delinquency data, managing welcome mailings to new ONE Mortgage homeowners, preparation and analysis of program and portfolio reports, researching Registry of Deeds for paid-off loans, processing homeowner subsidy subordinations and mortgage discharges.  This person will serve as a point of contact for lender modification requests and will assist in the development of new policies and procedures to more efficiently administer the ONE Mortgage program and better serve our homebuyers and homeowners.    Applicants must have a minimum 2+ years’ relevant experience in program coordination, portfolio management, lending, mortgage operations, and/or affordable housing.  A valid driver’s license or the ability to get one is required.   Salary is commensurate the experience.   MHP provides a comprehensive benefits package including health, life, dental, and disability insurance, flexible spending accounts, a public transportation benefit, educational assistance, paid time off and family leave, flexible work schedule and a fully vested employer-matched retirement plan. This is an excellent opportunity to work with a dedicated, creative and passionate team.   To apply : Please send a cover letter (required) and resume to Human Resources, MHP, 160 Federal Street, Boston, MA  02110.     E-mail: mhphr@mhp.net   website:   www.mhp.net   MHP is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity, affirmative action employer. All decisions are based on business needs, job requirements and individual qualifications without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, past or present military service, status as an individual with a disability, or any other legally protected characteristics. MHP is committed to compliance with all fair employment practices regarding citizenship and immigration status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Administrative Assistant to Assistant Superintendent/Vice President Cuesta College Salary: $55,068.00 - $66,936.00 Annually Job Number: FY2021-00034 Location: Cuesta College - San Luis Obispo Campus, CA Department: Administrative Services Closing: 12/6/2020 11:59 PM Pacific Job Description Summary ABOUT THE COLLEGE Located in the heart of scenic San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. Committed to being an inclusive institution that inspires a diverse student population to achieve their educational goals, we are proud to be designated as an Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Cuesta College is committed to racial and socioeconomic diversity that reflects our student population; we strive to hire candidates that share the value of commitment to diversity and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified staff, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion. Additional information about the college can be found at https://www.cuesta.edu/about/index.html The college planning documents can be found at https://www.cuesta.edu/about/collegeplans/index.html Our Student Equity Action Plan can be found at https://www.cuesta.edu/about/info/equity/index.html We offer comprehensive benefit options. Information about benefits can be found at https://www.cuesta.edu/about/depts/benefits-insurance/index.html DEFINITION The incumbent in this position provides high level administrative support in a complex environment to ensure the day-to-day fulfillment of the responsibilities and commitments of the Assistant Superintendent/Vice President. The position supports the Vice President's projects and time administration, including coordination of meetings and special events. Responsible for management of the Vice President's professional calendar and schedule; relieves the administrator of a variety of office and administrative details to frequently coordinate/prepare material of a highly confidential and sensitive nature; assist with interpretation of college policies and other documents; and perform other related duties as required. The position is in frequent contact with other senior district leaders. DISTINGUISHING CHARACTERISTICS Incumbents serving in positions assigned to this class have, in the regular course of duty, access to, and may possess information relating to employer's employer/employee relations, bargaining, employee grievances, student grievances, etc. Incumbents in this position participate in the management of their Vice President's activities by performing administrative duties requiring a broad knowledge of their respective Vice President's areas of responsibility. Incumbents must be sufficiently aware of the significance and implications of activities within or affecting the office to know when to advise or interrupt their Vice President and they must use a high degree of judgment in determining the essence of potential problems so as to develop information quickly which can be used by their Vice President. Positions allocated to this class experience extensive contact with managers, faculty, staff, students, and the general public. Performance of duties requires a working knowledge of District policies, rules, regulations, and the organizational structure; the maintenance of confidentiality; and the ability to follow through independently so that tasks and processes are completed in accordance with timelines. The performance of duties by the Administrative Assistant contributes to institutional effectiveness by facilitating processes required for District operation. For example: assists in the development and interpretation of reports and presentations; interprets policies and procedures to students, faculty, staff, and public and regulatory bodies. Essential Functions & Qualifications ESSENTIAL FUNCTIONS - Demonstrated ability to analyze problems, make recommendations, take appropriate courses of action and exercise good judgment in decision making; - Provide administrative support and essential coordination for College Committees (Accreditation Steering Committee, College Council Committee, Planning and Budget Committee, Strategic Planning Committee, and Enrollment Management Committee) not to be limited to scheduling, assisting with agenda development, preparing support documents and taking minutes; • Provide high level administrative duties for the Office of the Assistant Superintendent/Vice President; • Schedule appointments and maintain appointment calendar for the Assistant Superintendent/Vice President; • Explain College policies and regulatory procedures to the public, administrators, faculty, and staff; • Demonstrated ability to analyze problems, make recommendations, take appropriate courses of action and exercise good judgment in decision making; • Assemble, organize, and interpret financial, enrollment, and/or other data and draft reports, operating manuals, and schedules; • Demonstrated executive-level office management skills through strong planning and coordinating of projects and workflow; • Compose correspondence (independently and from general direction); • Independently develop and design multi-media presentations for faculty , staff, the Board of Trustees, the general public, and other district groups; • Prepare agenda items for the Board of Trustees meeting; • Maintain department and district website and SharePoint site to include but not limited to posting meeting agendas and minutes, and district planning documents; • Identify and facilitate solutions for managers, faculty, staff, and students regarding a variety of processes; • Proofread printed and electronic reports, letters, and other printed material; • Process Board policy cyclical updates and reviews; • Assist in report and planning document analysis to ensure preparation guidelines are met and submission is complete; • Coordinate travel arrangements, to include processing of all applicable documents; • Interview, hire, and oversee the work of temporary employee(s); • Plan and coordinate logistics and materials for on/off campus group meetings, receptions, social functions, and workshops; • Assist in organizing the unit plan and materials, syntheses, and compilation of cluster plan; • Track budget expenditures for the Cluster; • Maintain the confidentiality of sensitive information. Administrative Assistant to Assistant Superintendent/Vice President of Administrative Services • Prepare, develop and submit to the California Community College State Chancellor's Office the annual Five-Year Construction Plan and the Facilities Space Inventory; • Independently communicate and work with legal counsel on a variety of matters such as bid documents, capital outlay projects, tort claims, etc.; • Coordinate and review the formulation and finalization of contracts as required in coordination with management and Legal counsel. Ensure compliance of appropriate regulations. Research and prepare analysis as required; • Responsible for identifying, evaluating, and analyzing risks inherent to the operation of the college; • Reviews the insurance section of college contracts; manages distribution of Certificates of Insurance to outside sources; keeps on file Certificates of Insurance provided to the college from outside vendors providing contractual services to the college; reviews Certificates of Insurance provided to the college for all activities; • Works with departments to ensure proper coverage of new and expanding high risk programs of study or where contractual agreements are in place that require additional insurance coverage. Maintain the on-line Room Utilization Program; • Monitor funding and expenditures and compile state reimbursement reports for deferred maintenance, hazardous substance and capital outlay; • Coordinate and develop bid documents for funded capital outlay projects (insuring that appropriate insurance, bond and administrative requirements are satisfied); • Research and compile background information for special projects; • Prepare, process, and review insurance coverage inquiries and claims; • Act as alternate to JPA Property and Liability Insurance Board Meetings. Essential functions of particular positions within classifications may vary because job duties may vary by work location. QUALIFICATIONS Education: Required • Associate degree, with four years of related experience or Bachelor's degree with two years of related experience. Experience: Required • Progressively responsible administrative support experience. Knowledge of: - College organization, programs, policies, rules, and regulations; - Principles of report writing; - Principles of business letter writing; - Proofreading techniques; • Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software; • Correct usage of English, grammar, spelling, punctuation, and vocabulary; • District policies and procedures. Ability to: • Establish and maintain cooperative working relationships with those contacted in the performance of duties; • Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities. Physical ability to: • Read and comprehend printed matter and text and data on computer monitors; • Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email; • Sit or stand for extended periods of time; • Lift and/or carry 25 pounds; • Exert manual dexterity sufficient for keyboard and other office equipment operation. License and Certificates (current within the last year): Required • Minimum 50 wpm Keyboarding/Typing certificate; • Valid driver's license and eligible to obtain California driver's license upon hire. Additional Information REQUIRED DOCUMENTS TO APPLY Candidates will be required to submit a cover letter, resume, reference list, and diversity statement when applying for this position. When uploading documents, PDF uploads are preferred. Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community. In 500 words or less please explain how, in the role of Administrative Assistant to Assistant Superintendent/Vice President, you would ensure and promote inclusion and equity to the campus community. Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you. * Please note that a degree is required for this position, please make sure your degree is listed on your application and/or your resume. Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED. SALARY SCHEDULE Below is the full salary schedule range for this position, steps A through E. Per our bargaining agreement, we can only place new employees at Steps A through C, which is the anticipated hiring range also listed below. For a full salary schedule, please see our website: https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html • Salary Schedule Range: $4,589 - $5,578 per month. • Anticipated Hiring Range: $4,589 - $5,060 per month. ADDITIONAL INFORMATION Cuesta College will not sponsor any visa applications. San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking. In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act Interview Process Information Selected applicants will be invited to attend an interview and skills test via ZOOM on Tuesday, December 15, 2020. To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/2077963 The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129. Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-16bff059a67c424d8dc12bf9c35ae410

Student Success Coordinator Ohlone College Ideal Candidate Statement Ideal candidate will be able to: 1. Collaborate with general counselors to identify key resources and information for students identified for Student Success and Support Programs follow-up. Use Colleague/Informer/Starfish to gather and analyze student data. 2. Configure, maintain, and monitor the campus Early Alert system and direct faculty/student requests to appropriate resources (counselors, administrators, Director of tutoring, financial aid, etc). Work with IT to communicate and troubleshoot issues with the Early Alert system. 3. Maintain and update a variety of records and documents relating to Student Success and Support Programs follow-up and prepare reports (statistical and narrative) of related activities. 4. Communicate with other administrators, personnel and faculty to coordinate activities and programs, resolve issues and conflicts and exchange information; support staff and faculty in providing success and student services information at a variety of on-campus locations. 5. Follow-up with students, instructors, special population staff, tutors, Learning Centers, and various Student Success and Support Program staff, etc. to ensure students are aware of and have access to campus support services. 6. Run various processes in Colleague/Informer (i.e. Registration Readiness Dashboard Update (monthly) and the Academic Standing process in Colleague/Informer (after the fall and spring terms). 7. Communicate (email, phone, and face to face) with students regarding academic standing status as it relates to state financial aid eligibility. 8. Train and provide work direction to student workers and support staff. 9. Develop, design and implement initiatives that support student success such as programs, services, and workshops. Schedule classroom visits and conduct presentations, as needed each semester. 10. Operate a computer and assigned software programs; operate other office equipment as assigned. Job Description Summary BASIC FUNCTION: Under direct supervision of the Dean of Counseling and Special Programs, to perform a variety of specialized duties in support of the student success plan. Will require some evening, weekend, or off-campus work. DISTINGUISHING CHARACTERISTICS: This classification is distinguished from other classified positions with its broader responsibility for coordination in a variety of duties. This paraprofessional classification is the primary coordinator in the areas of outreach (New Student Outreach and Orientation) and in-reach (student success and support) programs. SUPERVISION EXERCISED: Exercises supervision over a limited number of student employees. Essential Duties When assigned to outreach (New Student Outreach and Orientation): • Maintain relationships and ongoing communication with local high schools (administrators, counselors and career specialists). • Support Ohlone College staff/faculty to provide recruitment information at various off-campus events. • Coordinate outreach to local high schools by scheduling/planning high school visits, application workshops and campus tours; plan Ohlone’s annual High School Conference and serve as the campus liaison for the Fremont/Newark College Night. • Coordinate all aspects of the Orientation Program in consultation with Counseling Faculty including: Freshman Orientation Days, on and off-site orientations, parent orientation and Welcome Days; and scheduling counselors and Peer Mentors as required for these activities. • Coordinate and/or support orientations for new students. • Coordinate the Peer Mentor Program by overseeing the selection, hiring, training and scheduling of all of the Peer Mentors. • Coordinate all on-campus tours for potential students. • Oversee and coordinate with web team and consult with the Counseling Faculty to update Ohlone webpages relating to orientation, outreach and the Peer Mentor program. • Assist with ongoing assessment, research and program review in consultation with the Counseling faculty for orientation, outreach and Peer Mentor programs. • Work with Admissions, the Counseling Department and IT staff to insure that orientation data (including, but not limited to, participation and/or exemption, and completion of initial Education Plan) is properly uploaded into ERP system. • Research, develop and maintain specialized statistical and operational reports. • Respond to in-person and email inquiries regarding orientation and outreach programs, and direct to individuals and departments as appropriate. • Answer phone line and respond to voicemails. When assigned to in-reach (Student Success and Support Programs Follow-up): • Work with counselors to identify key information for students identified for Student Success and Support Programs follow-up. Use Colleague/Informer to gather and analyze student data. • Schedule class visits for counselors and conduct presentations as needed each semester. • Follow up with instructors, Basic Skills staff, tutors, Learning Centers, various Student Success and Support Programs staff, etc. to ensure students are aware of and have access to campus support services. • Monitor the campus Early Alert system and direct faculty/student requests to appropriate resources (counselors, administrator, Director of tutoring, financial aid, etc). Work with IT to communicate and troubleshoot issues with the Early Alert system. • Maintain and update a variety of records and documents relating to Student Success and Support Programs follow-up and prepare reports (statistical and narrative) of related activities. • Update websites related to Student Success and Support Programs and utilize social media to provide information about accessing Student Success and Support Program services. • Work with assessment staff and instructors to validate placement tests on a regular cycle. • Work with instructors and IT to identify cut scores and create appropriate coding when new classes that require placement testing are created. • Communicate with other administrators, personnel and faculty to coordinate activities and programs, resolve issues and conflicts and exchange information; support staff and faculty in providing success and student services information at a variety of on-campus locations. • Train and provide work direction to student workers. • Operate a computer and assigned software programs; operate other office equipment as assigned. • Attend and conduct a variety of meetings as assigned. OTHER JOB RELATED DUTIES: Perform related duties and responsibilities as required. LICENSE OR CERTIFICATE: Possession of, or ability to obtain, a valid California driver’s license and have a satisfactory driving record. Knowledge, Skills, and Abilities Knowledge of: • Student development theory; • Developing and implementing student support programs; • Planning, organization, coordination and implementation of an Early Alert program and other student success and support programs; • Student Success program guidelines; • Assessment test validation and reliability; • Oral and written communication skills; • Applicable laws, codes, regulations, policies and procedures; • Interpersonal skills using tact, patience and courtesy; • Large-scale event planning; • College educational programs and courses of study; • Programs and processes related to enrollment in higher education institutions; • Effective recruitment, and retention tools and strategies, including social media; • Techniques of advising, interviewing, decision making; • Modern office procedures; • Principles and practices of supervision and training; • English usage, spelling, grammar and punctuation; • Principles of data collection and report preparation; • MS Office, Internet research and social media. Ability to: • Develop relationships with various constituent groups; • Communicate clearly and concisely, both orally and in writing; • Coordinate the activities of an effective program; • Interpret and explain program and College policies and procedures; • Respond to requests and inquiries from the public; • Plan, organize, coordinate and conduct presentations to a diverse audience; • Plan, organize, and execute program activities; • Carry out tasks in the absence of supervision; • Be creative, adaptable, and open to new ideas in a changing environment; • Keep statistical records; • Prepare clear and concise reports; • Plan, organize, coordinate and implement aspects of the Early Alert program and other Student Success and Support Programs; • Train and provide work direction to student workers; • Operate a computer and assigned office equipment; • Analyze situations accurately and adopt an effective course of action; • Meet schedules and time lines; • Work independently with little direction; • Establish, maintain, and foster positive and harmonious working relationships with those contacted with in the course of work. Skills to: • Operate modern office equipment including computer equipment and software including database programs. Education and Experience Any combination equivalent to: bachelor’s degree in education or related field and three years experience in college student activities. Salary Range Range 38 ($54,960 - $70,152 per year) Foreign Transcripts Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline. Benefits Statement HEALTH AND WELFARE BENEFITS * 1. Medical, dental, vision, life insurance, EAP and LTD 2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA) 3. Contribution to O.A.S.D.I. (Social Security) 4. Paid vacation 5. Paid sick leave 6. Paid holidays and district-paid floating personal days 7. Summer 4/10 schedule (Fridays off) 8. Longevity pay step increase based on your years of service 9. IRS Section 125 Flexible Medical Spending Plan 10. 457(b) Deferred Compensation Plan (employee contributes) 11. 403(b) Tax Shelter Annuity Plan (employee contributes) *Benefits will be prorated for positions less than 100% Immigration Reform & Control Act of 1986 Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” District Statement A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology. EEO Statement Summary The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants. If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088. Conditions of Employment Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. To be considered for this recruitment, applicants must submit ALL of the items listed below via our new on-line applicant tracking system available by visiting:   https://apptrkr.com/2022456/. The closing date for this position is 10/27/20. The College reserves the right to modify, rescind or re-advertise this recruitment at any time.   Required documents for this position include: 1. Current Resume 2. A cover letter  3. List of professional references including name, position, organization, phone number, email and their relationship to you. Please do not submit letters of references at this time. 4. Supplemental Diversity Question  

Summary This position is located in the Chief Information Officer Organization,  Infrastructure and Operations Services Branch (IOSB) of the Federal Deposit Insurance Corporation in Washington, D.C. Salary reflects a pay cap for this position of $243,500. Responsibilities Supervises and directs the work of subordinate staff. Evaluates and provides feedback to employees regarding work performance. Counsels employees on work issues. Approves/disapproves requests for leave. Identifies staff training and developmental needs and makes necessary provisions. Administers minor disciplinary actions and recommends awards. Hears and resolves grievances or other disputes either with or without the assistance of higher-level supervisor(s). Supports Equal Employment Opportunity (EEO) and diversity principles by promoting a work environment free of discrimination and harassment; taking action to achieve diversity throughout the organization; and supporting activities related to corporate affirmative action employment plans. Ensures proper control mechanisms are in place to maximize resources, achieve business and support the advancement of all FDIC business lines. Oversees the high-level infrastructure and operations solution architectures and operational strategies within the IOSB services lines in accordance to the CIOO enterprise architectural strategies. Designs and implements comprehensive capacity and performance management services to deliver service level targets for the infrastructure and operations service lines. This includes the management of the daily operations of the mainframe, mid-range, Wintel, telecommunications, desktop, and wireless platforms. Establishes requirements and procedures for infrastructure monitoring and reporting, standardization, capacity planning, configuration management, and change control. Advises the Deputy Director, IOSB as to long range direction to the IOMS program areas. Coordinates with IOSB service lines to facilitate business process improvements and automation to improve service delivery. Provides consultation with the Deputy Director, IOSB and other IOSB managers in the development of yearly planning, budget, security, configuration, and problem management processes. Makes decisions and develops recommendations in the assigned functional areas that influence agency or division policies and inter-related programs. Ensures the integration of the assigned functional areas to other functional areas and assesses impacts that require solutions to integration/interoperability issue. Travel Required Occasional travel - Occasional travel is required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found  here . To qualify, applicants must have completed one year of specialized experience in a government agency (equivalent in the federal government to CG/GS-14 or above) or private industry. Specialized experience is defined as   experience leading and implementing infrastructure and operations solution architectures and strategies, including infrastructure automation services and capabilities; overseeing configuration management and designing and implementing comprehensive capacity and performance management services for infrastructure and operation. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

ABOUT THE POSITION: This position oversees all aspects of MPN Diversity Recruiters Confidential Client's emergency services shelter and day service programs. The Director is responsible for setting the strategic direction, annual goals and measures for success, and ensures the financial health of services provided through the development of appropriate organizational structure, financial reporting and accountability. The Director communicates effectively and supports program management staff to ensure optimal delivery of services and helps in establishing goals for Emergency Services that align with the agency’s mission and values. The Director is responsible for developing and strengthening key relationships across the organization and within the community to expand profitability, efficiency, service levels, and availability of shelter and emergency service for those who are housing insecure in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Executive Leadership Serve as a key member of the executive team sharing in overall responsibility for the development and implementation of the strategic plan and addressing critical strategic issues in financial strategies, operational and programmatic matters that promote the agency’s long-term sustainability. Acts as a representative and project a favorable image of the agency to key external stakeholders, including government agencies, private funders, community and/or congregational organizations, and nonprofit organizations involved in the building and maintenance of partnerships and coalitions to develop policy, sustain key activities, and identify future program and funds. Contribute to the development and support the implementation of agency vision which inspires staff, motivates volunteers, and engages the broader community to be part of the solution to homelessness through their direct participation and support to an array of programs and services. Take prompt corrective action on issues that are breech of policy or put staff, residents, buildings or funding investments at physical, legal, financial or relationship risk. Represent agency at key meetings with providers and policy makers (as directed) to provide our perspective for public policy on issues of homelessness and affordable housing. Ensure that all building and program sites are good neighbors within their communities.   Strategic Program Management Accountable for the successful implementation of strategic priorities across all programs. Ensure the successful deployment of program deliverables consistent with financial and contract mandates, guided by strategic goals of community, growth and stability, and informed by an equity framework. Leverage multiple funding sources to support and broaden existing programs. Responsible for the overall quality of program design and service delivery. Evaluate results of key performance measures to inform key decisions including resource deployment, staff training, and program design. Cultivate a commitment to best practices and continuous improvement. Implement strategies, policies and practices for the emergency service programs consistent with the organizational strategic plan and the core values of stability, growth, and community.   Ensure the successful operation of existing emergency service programs through the collaborative management of program coordinators and program managers. Collaborate with other departmental team members in alignment with the mission and values. Supervise and support Program Managers to plan, organize, and direct the activities of their programs including team supervision, budget development and oversight. Identify gaps and opportunities for internal community development within locations to ensure that they are places of belonging.  Financial Management Ensure all contracts related to emergency services are sound, understood, and signed off on prior to signing. Ensure all programs meet accounting requirements in accordance with financial measures. Ensure quality budgets to reduce the possibility of over expenditure or contract dollars not spent. Diversity Enhance diversity, equity and inclusion in all aspects of the organization. our staff, our clients, and the staff of our community partners are diverse in many ways. We consider this diversity to be an important asset. It is expected that all of our employees function with awareness, knowledge, and interpersonal skill when engaging people of different backgrounds, assumptions, beliefs, values, and behaviors.   SUPERVISORY RESPONSIBILITIES Carry out supervisory duties in accordance with the agency policies and applicable laws. Directly supervise Program Managers. Interview, hire, and train staff. Plan, assign and direct work Monitor performance Provide recognition to staff Provide coach/counseling and discipline, when necessary Address complaints and resolve problems KNOWLEDGE,  SKILLS, AND ABILITIES Ability to rapidly assess and deploy strategies and actions which will further program performance and ultimately the organization. Demonstrated knowledge of best practices in day and emergency services operations. Ability to prepare, analyze and manage budgets. Ability to write grants and proposals; familiarity with federal, state, and local funding opportunities. Ability to manage and expand client-focused programs. Knowledge of applicable federal, state, and local laws and regulations to ensure necessary programmatic compliance. People management skills including employee development, delegation, performance feedback, hiring, and progressive discipline. Ability to influence external partners to further goals of the organization. Promote a team environment that values, encourages and supports differences. Ability to work independently and as part of a team particularly to be able to exercise sound decision making in the absence of supervision, with strong collaboration skills. Relate openly and comfortably with diverse groups of people, while valuing their differences. Model sound interpersonal boundaries and a high level of emotional intelligence. Manage difficult interpersonal situations effectively. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions. Strong problem solving, time and project management skills are required to be successful in this role. Ability and aptitude with technology necessary for successful day-to-day functioning in business environment including various databases, Microsoft Office Suite including Word, Excel, Outlook, etc., and Internet technology. EDUCATION AND/OR EXPERIENCE  A Bachelor’s degree is required, master’s degree strongly desired in social work or related field desired. A minimum of 5-years’ supervisory experience, in a human services setting related to homelessness, supportive housing, mental illness, substance abuse, employment, domestic violence, etc. A minimum of 3-years’ experience in the management/supervision of managers, desired. 5-years or more of executive or senior management experience across a business of 50+ employees and a $2-5M+ budget and/or equivalent experience, strongly preferred. Strong leadership abilities and experience managing senior staff and consultants, with a proven track record of achieving results through matrixed teams, desired. Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required. Valid WA driver’s license, proof of car insurance, and a driving record that meets our standards, required. Or combination of relevant work experience, certificate and/or equivalent continuing professional development or education. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. o   While performing the duties of this job, the employee is regularly required to talk and hear. o   The employee is frequently required to stand, walk, use hands to finger/ handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. o   Work takes place in office and shelter environments where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required. o   Travel to program sites and meetings outside the office and around the county are necessary. Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create and edit documents, listen and participate verbally at meetings.  In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact MPN Diversity Recruiters via phone at 404-629-9323 or via email at Recruiting@mpndiversityjobs.com . WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Our programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at our organization will mean that you will be in close proximity to the people we serve. Our facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units. ABOUT THE ORGANIZATION:  MPN Diversity Recruiters Confidential Client develops and provides essential services and affordable housing for people who are homeless and low-income in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. LOCATION: South Lake Union in Seattle, WA REPORTS TO: Executive Director FLSA STATUS: Exempt SCHEDULE: Weekdays with evenings and weekends as needed SALARY RANGE: DOE and within our salary ranges EQUAL OPPORTUNITY EMPLOYMENT MPN Diversity Recruiters Confidential Client is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. MPN Diversity Recruiters Confidential Client takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.