Content & Programs Manager

  • BoardSource
Full Time Nonprofit

Job Description

Position Summary

The Content and Programs Manager is responsible for managing and implementing educational projects within a cross-functional and multi-modal member education and outreach team, identifying educational needs and priorities, and leading implementation efforts across BoardSource’s programmatic efforts. This includes understanding the educational needs of BoardSource’s membership and broader network; assisting in the development and curation of  content across a wide range of mediums – including interactive educational modules and training programs, written content and publications, web content, while also researching and implementing other formats as needed to benefit BoardSource’s education and outreach efforts.


As part of these responsibilities, the Content and Programs Manager takes a lead role in project management for member education and outreach efforts, including developing and updating relevant web content and collaborating with marketing and communications colleagues to promote BoardSource offerings and member engagement. This includes planning and managing virtual and in-person training programs, learning experiences, and other projects as assigned.


Primary Responsibilities

  • Manage and implement signature BoardSource programs designed to strengthen nonprofit board leadership and the board-staff partnership. This includes working collaboratively across the organization on prioritizing projects that are responsive to the needs of BoardSource’s network, development of educational resources, and promotion and outreach to support active engagement.
  • Research, develop, curate, and share content with BoardSource’s network of members and stakeholders. This includes the planning and development of training programs and workshops across a range of modalities, and knowledge cultivation and learning to support those efforts.
  • Operating in the context of BoardSource priorities and necessities, research, recommend, and implement use of educational content distribution technologies that best meet member and stakeholder needs.


Desired Education, Skills, and Experience

  • Bachelor’s degree or equivalent experience with three years of work experience focused on a learning or program development role
  • Knowledge of the nonprofit sector, nonprofit leadership, and board governance preferred
  • Exceptional project management skills with strong follow-up and follow-through skills and the ability to manage multiple projects simultaneously, as well as on time and within budget
  • Excellent writing and editorial skills and strong interpersonal and verbal communication skills
  • Proficiency with Microsoft Office require
  • Knowledge of basic design principles, web content management, such as Wordpress, and working knowledge of learning management systems, and animation software is a plus


About the Organization

BoardSource is a globally recognized nonprofit focused on strengthening nonprofit leadership at the highest level — the board of directors.  With expertise cultivated over more than three decades, BoardSource strengthens nonprofit leadership through research, thought leadership, and practical supports that help transform board structures, dynamics, and perspectives.  It is widely recognized as the go-to resource for nonprofit boards and reaches more than 500,000 leaders each year.


Commitment to Diversity, Equity, and Inclusion

In the leadership BoardSource provides to nonprofit organizations across the social sector, we work to spark new awareness about why a commitment to diversity, inclusion, and equity is essential within nonprofit organizations, as well as provide practical support and guidance about how to create positive change. This work flows from our belief that a commitment to diversity, inclusion, and equity is essential to realizing our vision of a world where every social sector organization has the leadership it needs to fulfill its mission and advance the public good. Given this commitment and effort, we work to ensure that our own team is diverse and inclusive, and that the entire team – regardless of background or identity – feels empowered to bring their authentic selves to work. Our work is enriched by the lived experiences of our team members, and there is no replacement for lived experience when working on issues of diversity, inclusion, and equity. We are eager to welcome future team members who share our commitment to diversity, inclusion, and equity; we also strongly encourage individuals from diverse backgrounds to apply.


Compensation and Benefits

BoardSource offers competitive wages and excellent benefits, including high-quality health insurance with dental and vision coverage, life insurance, a retirement plan with employer match, and other work/life benefits. The hiring range for this position is $46,000-$58,000, depending on experience.


Work Environment and Physical Requirements

The physical requirements for this role are customary to an office setting, seated or standing at a desk with standard office equipment and technology.  Reasonable accommodations will gladly be made to enable individuals with disabilities to perform essential job functions.



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