This is a Digital Literacy Content Analyst position for our Fortune 500 Company Confidential Client.
Skills
- Bachelor’s degree in related field highly desirable
- 1-2 years of experience in website design with demonstrated proficiency
- 1-2 years of experience writing technical articles for a non-technical audience
- Excellent written and verbal communications skills including public speaking ability
- Proficiency in constructing clear PowerPoint presentations
- Proficiency in building sites using SharePoint or Teamsites
- Ability to lead training sessions
- Ability to build consensus and achieve results through the effective use of persuasive communication and formal presentation skills
- Ability to assess end-user technology products and construct meaningful and concise education material and instruction
- Ability to establish and maintain peer and customer relationships across organizational lines
- Ability to communicate ideas in both a technical and user-friendly language
- Ability to facilitate and manage data inputs and changes across multiple organizations
- Maintains a customer-focused mindset and strives to exceed customer expectations
- Excellent organizational skills and attention to detail for self and others
Job Overview
- Create periodic articles for internal technology website such as educational guides, information on new releases and technology success stories
- Manage website content and host committee meetings to gather article information from across the Technology Organization
- Plan, implement, manage, monitor and upgrade the organization's website
- Conduct content audits to eliminate redundant and/or duplicate information
- Suggest and implement continual improvements to website with a focus on user experience
- Ensure website quality and efficiency by conducting regular test plans
- Collaborate with communications team and management to ensure that the website aligns with brand strategy and meets the organization’s standards
- Create customized graphics for Digital Literacy presentations and promotions
- Create training materials on featured technologies for broad, non-technical audiences
- Create content for Digital Literacy Yammer communities
- Host educational sessions promoting the use of featured technologies
- Assist the Digital Literacy analyst with capturing metrics
- Create strategies to grow website usage and web traffic metrics
- Keep up to date with industry best practices and trends