Digital Literacy Content Analyst (Fortune 500 Confidential Client)

This is a Digital Literacy Content Analyst position for our Fortune 500 Company Confidential Client.

Skills

• Bachelor’s degree in related field highly desirable
• 1-2 years of experience in website design with demonstrated proficiency
• 1-2 years of experience writing technical articles for a non-technical audience
• Excellent written and verbal communications skills including public speaking ability
• Proficiency in constructing clear PowerPoint presentations
• Proficiency in building sites using SharePoint or Teamsites
• Ability to lead training sessions
• Ability to build consensus and achieve results through the effective use of persuasive communication and formal presentation skills
• Ability to assess end-user technology products and construct meaningful and concise education material and instruction
• Ability to establish and maintain peer and customer relationships across organizational lines
• Ability to communicate ideas in both a technical and user-friendly language
• Ability to facilitate and manage data inputs and changes across multiple organizations
• Maintains a customer-focused mindset and strives to exceed customer expectations
• Excellent organizational skills and attention to detail for self and others

Job Overview

• Create periodic articles for internal technology website such as educational guides, information on new releases and technology success stories
• Manage website content and host committee meetings to gather article information from across the Technology Organization
• Plan, implement, manage, monitor and upgrade the organization's website
• Conduct content audits to eliminate redundant and/or duplicate information
• Suggest and implement continual improvements to website with a focus on user experience
• Ensure website quality and efficiency by conducting regular test plans
• Collaborate with communications team and management to ensure that the website aligns with brand strategy and meets the organization’s standards
• Create customized graphics for Digital Literacy presentations and promotions
• Create training materials on featured technologies for broad, non-technical audiences
• Create content for Digital Literacy Yammer communities
• Host educational sessions promoting the use of featured technologies
• Assist the Digital Literacy analyst with capturing metrics
• Create strategies to grow website usage and web traffic metrics
• Keep up to date with industry best practices and trends