Technology Program Manager

  • San Diego Association of Governments - SANDAG
  • San Diego, CA 92101
Full Time Engineering Information Technology Software Development

Job Description


This position will manage and oversee the ARJIS applications, coordinate project teams, and provide staff support to the Business Working Group, Mobile Working Group, Public Safety Committee and Chiefs & Sheriff's Management Committee. This position also will consult with ARJIS members and other users to develop regional technical solutions that support the ARJIS strategic plan, create detailed project plans and proposals, develop project risk assessments and user requirements, determine technical feasibility, and implement new public safety applications. The work will primarily be performed during normal business hours and may involve responding to issues after hours or on weekends in a 24/7 business operations environment.

Overview of Automated Regional Justice Information System (ARJIS)

The ARJIS team develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among local, state, and federal criminal justice agencies. Data sharing improves the effectiveness of the regional criminal justice system with the ultimate goal to improve the quality of life for residents in the region. The focus is on the development, implementation, and management of the ARJIS Enterprise System, a suite of tools such as mapping applications, real time officer notifications, and reporting systems.

Job Responsibilities

•Provide leadership, management, and technical expertise related to the architecture, implementation, maintenance, and documentation of ARJIS software applications and databases; lead efforts to expand and enhance the ARJIS mobile technology offerings; evaluate new and improved technologies.

•Manage the implementation and operation of applications for collecting, compiling, integrating, and disseminating public safety information; collaborate with ARJIS members, users, and vendors to develop user requirements, design specifications, and identify project deliverables.

•Coordinate the integration of various public safety information systems including development of interagency interfaces; develop and maintain effective relationships with public safety employees, project partners, consultants, and vendors.

•Supervise, mentor, train, and support career development for a team of technical employees; oversee and coordinate projects assigned to the group; review and evaluate work products, methods, and procedures; foster an environment of collaboration, transparency, accountability, & teamwork.

•Create project plans, ensure projects progress on schedule, within budget, and at a consistently high level of quality.

•Oversee the use of programming languages, database tools, or other technologies to streamline workflows; coordinate accurate and thorough documentation of systems, applications and databases; add functionality to existing or new resources, and address business needs.

•Evaluate emerging technologies in the areas of GIS, computer programming, relational databases, and related areas for the most effective and efficient use by public safety personnel; where appropriate, add these to the suite of resources used.

•Serve as lead staff advisor to ARJIS technical working groups and support other similar committees and advisory groups; prepare and present reports to various audiences; participate on boards and in professional group meetings.

•Prepare Requests for Proposals (RFPs) including scopes of work and project budgets; evaluate competitive project proposals and participate in the selection of consultants; oversee and administer contracts; identify specifications for contracted services and analyze project costs and benefits.

Experience and Qualifications

•Bachelor’s degree with major course work in information systems/technology, software engineering, computer programming, computer science, or a related field and at least seven years of increasingly responsible, professional programming, information technology systems, or technology program management experience, including two years of supervisory experience.

•Demonstrated experience developing and managing enterprise scale information technology projects; experience monitoring project performance measures including budget, schedule, resources, and risk; experience developing technical standards, user requirements, system design, and project documentation.

•Experience supervising and evaluating the work of technical employees; ability to apply excellent interpersonal skills.

•Demonstrated experience in web application design and development, application maintenance, web services, XML-based data integration, and project methodology; knowledge of transactional versus multi-dimensional databases, Relational Database Management System (RDBMS) and NoSQL database.

•Familiarity with software patterns & principals, coding best practices; experience with C#, JavaScript, Java, Software AG, SharePoint, Angular JS and IBM Message Queue is desirable.

•Experience with all facets of IT operations, including multiple tier applications; understanding of mobile software development, mobile platforms, and mobile systems (iOS, Android, and cross-platform frameworks); experience with information exchange standards, data repository technologies, and data mining is desirable.

•Experience coordinating project teams and monitoring work performance; Project Management Professional (PMP) certification and/or Agile development experience is desirable.

•Experience developing RFPs, scopes of work, budgets, schedules, consultant selection, and contract management.

•Ability to establish and maintain effective working relationships with government officials, public safety employees and community groups.

•Ability to communicate technical information effectively, both orally and in writing; ability to prepare and deliver presentations to a variety of audiences such as management, public safety agencies, Boards, and community groups.

•The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the FBI and the California Department of Justice requirements.  Periodic re-checking of criminal background history will be a condition of employment.

Benefits and Salary

Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and contribution to the SANDAG deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays. This position is being offered as an At-Will, employment contract opportunity.

Careers at SANDAG

A job at SANDAG is guaranteed to engage your mind, expand your skills, and enhance your professional development.  We are committed to hiring talented individuals who are dedicated to working on important issues and enthusiastic about making significant contributions that improve the lives of people in the San Diego region.

How to Apply

We encourage interested candidates to apply for this position by completing a SANDAG Employment Application. Resumes, cover letters, and work samples may be submitted but are not a substitute for the Application.

The Employment Application can be downloaded from the SANDAG website or requested by emailing or calling (619) 699-1900. Completed applications can be submitted via email, fax, or regular mail. See our Careers / How to Apply webpage for additional information.

In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at, (619) 699-1900, (619) 699-1904 (TTY), or fax (619) 699-6905.

Further Information

In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.

The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.


SANDAG is an Equal Opportunity Employer


Computer Network Security, Database Administration, Software Engineering, IT Project Management, Project Management, Software Development

Education Requirements

Bachelor's Degree


$99,181 to $153,731 (Classification: Manager of Regional Information Services)