City of Portland
Portland, OR, USA
Clean Energy Fund, Sr. Communications Strategist (Coordinator III - CPPW)
City of Portland
Salary: $94,390.40 - $122,636.80 Annually
Job Type: Regular
Job Number: 2024-00461
Location: OR, OR
Bureau: Bureau of Planning and Sustainability
Closing: 5/20/2024 11:59 PM Pacific
The Position
Job Appointment: Regular, Full time
Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available.
Work Location: Hybrid. In-person work to be conducted at The Vanport Building located at 1810 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee.
Benefits: Please check our benefit tab for an overview of benefit for this position
Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found https://www.portland.gov/bhr/class-comp/language-pay-differential-overview.
Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. Current and future labor agreements can be viewed https://www.portland.gov/bhr/employee-relations/labor-relations/documents/cop-2022-2025-collective-bargaining-agreement/download.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a cover letter and resume.
Position Summary
The Bureau of Planning and Sustainability (BPS) and the Portland Clean Energy Community Benefits Fund are seeking a Senior Communication Strategist (Coordinator III) to lead and implement proactive public relations campaigns. This position will oversee the design and production of compelling materials including print collateral, media releases, reports, e-newsletters, online content, and interactive engagement tools. The Senior Communication Strategist will work closely with the BPS Communications Team in support of PCEF's communications needs.
This position is one of two PCEF Senior Communication Strategists and will serve as the PCEF storyteller. The successful applicant will have the essential role of sourcing emergent examples of community work and showcasing stories that illustrate the impact of the fund. Working closely with PCEF communications staff and the BPS Communications teams, the Senior Communication Strategist will also organize and execute marketing, materials production, and media relations activities with discretion and awareness of intergovernmental and community issues. As a Senior Communications Strategist, you will:
• Plan and Implement communications needs: Meet regularly with PCEF communications team, community partners, and supervisor to understand critical needs, project goals, and timelines. Develop and implement strategic communication plans that advance PCEF goals, including writing/editing press releases, coordinating media responses, drafting talking points and responding to ongoing communications needs. • Create and share compelling stories: Use creative and community-centered approaches to tell compelling stories of community-led work enabled by PCEF grants. Assess and utilize appropriate platforms to determine where stories should be told and amplified while increasing public awareness and highlighting achievements. • Work with local and national media: In close coordination with the BPS Communications Director, pitch stories of PCEF impact to local and national media, coordinate media responses, and develop public responses that explain positions in a timely manner. • Support community-engagement efforts: Support PCEF staff in developing and strengthening partnerships with community groups, businesses, and other public and private organizations. Coordinate with partners on storytelling and education in alignment with https://www.portland.gov/bps/cleanenergy/about#toc-guiding-principles.
Ideal Candidate Profile: The ideal candidate will be a skilled writer and communicator with a passion for impactful storytelling using all forms of media. They should have a strong attention to detail and the ability to independently initiate and manage multiple projects at once. They should have a demonstrated track record with projects and a strong commitment to racial justice and Diversity, Equity, and Inclusion. Ideal qualities include being creative, organized, data centric, collaborative, professional, and inclusive.
PCEF and BPS value a diverse workforce and seek ways to promote equity and inclusion within the organization. Candidates of color, those who can speak a language other than English, and those with knowledge, ability and experience working with a broad range of individuals and diverse communities are strongly encouraged to apply.
Background As a first-in-the-nation community-led climate fund, PCEF's mission is to fulfill a vision that builds resilience and quality jobs with proactive steps to fight climate change while advancing racial and social justice. More information about the Portland Clean Energy Community Benefits Fund can be found at https://www.portland.gov/bps/cleanenergy.
Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Tuesday, May 7th at 5:00PM Pacific Time (US and Canada)Zoom Link: https://us06web.zoom.us/j/84454937025Meeting ID: 844 5493 7025 Thursday, May 9th at 12:00PM Pacific Time (US and Canada)Zoom Link: https://us06web.zoom.us/j/88108756443 Meeting ID: 881 0875 6443 Please note, these information sessions will also cover the Clean Energy Fund Communications Strategist (2024-00462) recruitment. Questions? Jaclyn Snyder, Senior RecruiterBureau of Human Resourcesmailto:Jaclyn.Snyder@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position:
• Experience with communications planning, communications project management, coordination of collateral production, digital-media management and editing a variety of content in a community-focused organization. • Experience developing and implementing culturally conscious and competent communications and outreach with an equity lens.. • Experience developing relationships with internal and external stakeholders, including collaborating with communities of color and people traditionally underrepresented in local decision-making, and facilitating inclusive participation in programs and activities. • Experience in media relations, including developing and refining proactive and reactive messaging in a high-stakes situation. • Progressively responsible experience involving media relations, writing, editing, multimedia communications, and/or program marketing.
The Recruitment Process
STEP 1: Apply online between Monday, May 6, 2024 - Monday, May 20, 2024 Required Application Materials: • Resume • Cover Letter • Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
Application Tips: • Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your cover letter. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of May 20, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. • Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
Step 3: Writing Sample Submission: Week of May 27, 2024 • Candidates who meet the minimum qualifications will receive an email with instructions to submit two writing samples:
• Sample news release. • A communications piece of your choice that you are proud of.
• Applicants will have one week to attach their writing samples to their application. • Each writing sample should be no more than two (2) pages. • Each writing sample should be in a Word or PDF document. No zipped files or links will be accepted.
*Please note, your writing sample will be reviewed during the interview process. Step 4: Establishment of Eligible List: Week of June 3, 2024 • Only candidates who meet the minimum qualifications and submitted their writing sample will be placed on the equally ranked eligible list. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 5: Selection (Interview): June
• Hiring bureau will review and select candidates to interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 6: Offer of Employment: July
Step 7: Start Date: August • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change*
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity
To apply, please visit https://apptrkr.com/5237662
Full Time
Clean Energy Fund, Sr. Communications Strategist (Coordinator III - CPPW)
City of Portland
Salary: $94,390.40 - $122,636.80 Annually
Job Type: Regular
Job Number: 2024-00461
Location: OR, OR
Bureau: Bureau of Planning and Sustainability
Closing: 5/20/2024 11:59 PM Pacific
The Position
Job Appointment: Regular, Full time
Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available.
Work Location: Hybrid. In-person work to be conducted at The Vanport Building located at 1810 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, https://www.portland.gov/policies/human-resources-administrative-rules/employee-behavior-expectations/hrar-4045-employee.
Benefits: Please check our benefit tab for an overview of benefit for this position
Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found https://www.portland.gov/bhr/class-comp/language-pay-differential-overview.
Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. Current and future labor agreements can be viewed https://www.portland.gov/bhr/employee-relations/labor-relations/documents/cop-2022-2025-collective-bargaining-agreement/download.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a cover letter and resume.
Position Summary
The Bureau of Planning and Sustainability (BPS) and the Portland Clean Energy Community Benefits Fund are seeking a Senior Communication Strategist (Coordinator III) to lead and implement proactive public relations campaigns. This position will oversee the design and production of compelling materials including print collateral, media releases, reports, e-newsletters, online content, and interactive engagement tools. The Senior Communication Strategist will work closely with the BPS Communications Team in support of PCEF's communications needs.
This position is one of two PCEF Senior Communication Strategists and will serve as the PCEF storyteller. The successful applicant will have the essential role of sourcing emergent examples of community work and showcasing stories that illustrate the impact of the fund. Working closely with PCEF communications staff and the BPS Communications teams, the Senior Communication Strategist will also organize and execute marketing, materials production, and media relations activities with discretion and awareness of intergovernmental and community issues. As a Senior Communications Strategist, you will:
• Plan and Implement communications needs: Meet regularly with PCEF communications team, community partners, and supervisor to understand critical needs, project goals, and timelines. Develop and implement strategic communication plans that advance PCEF goals, including writing/editing press releases, coordinating media responses, drafting talking points and responding to ongoing communications needs. • Create and share compelling stories: Use creative and community-centered approaches to tell compelling stories of community-led work enabled by PCEF grants. Assess and utilize appropriate platforms to determine where stories should be told and amplified while increasing public awareness and highlighting achievements. • Work with local and national media: In close coordination with the BPS Communications Director, pitch stories of PCEF impact to local and national media, coordinate media responses, and develop public responses that explain positions in a timely manner. • Support community-engagement efforts: Support PCEF staff in developing and strengthening partnerships with community groups, businesses, and other public and private organizations. Coordinate with partners on storytelling and education in alignment with https://www.portland.gov/bps/cleanenergy/about#toc-guiding-principles.
Ideal Candidate Profile: The ideal candidate will be a skilled writer and communicator with a passion for impactful storytelling using all forms of media. They should have a strong attention to detail and the ability to independently initiate and manage multiple projects at once. They should have a demonstrated track record with projects and a strong commitment to racial justice and Diversity, Equity, and Inclusion. Ideal qualities include being creative, organized, data centric, collaborative, professional, and inclusive.
PCEF and BPS value a diverse workforce and seek ways to promote equity and inclusion within the organization. Candidates of color, those who can speak a language other than English, and those with knowledge, ability and experience working with a broad range of individuals and diverse communities are strongly encouraged to apply.
Background As a first-in-the-nation community-led climate fund, PCEF's mission is to fulfill a vision that builds resilience and quality jobs with proactive steps to fight climate change while advancing racial and social justice. More information about the Portland Clean Energy Community Benefits Fund can be found at https://www.portland.gov/bps/cleanenergy.
Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Tuesday, May 7th at 5:00PM Pacific Time (US and Canada)Zoom Link: https://us06web.zoom.us/j/84454937025Meeting ID: 844 5493 7025 Thursday, May 9th at 12:00PM Pacific Time (US and Canada)Zoom Link: https://us06web.zoom.us/j/88108756443 Meeting ID: 881 0875 6443 Please note, these information sessions will also cover the Clean Energy Fund Communications Strategist (2024-00462) recruitment. Questions? Jaclyn Snyder, Senior RecruiterBureau of Human Resourcesmailto:Jaclyn.Snyder@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position:
• Experience with communications planning, communications project management, coordination of collateral production, digital-media management and editing a variety of content in a community-focused organization. • Experience developing and implementing culturally conscious and competent communications and outreach with an equity lens.. • Experience developing relationships with internal and external stakeholders, including collaborating with communities of color and people traditionally underrepresented in local decision-making, and facilitating inclusive participation in programs and activities. • Experience in media relations, including developing and refining proactive and reactive messaging in a high-stakes situation. • Progressively responsible experience involving media relations, writing, editing, multimedia communications, and/or program marketing.
The Recruitment Process
STEP 1: Apply online between Monday, May 6, 2024 - Monday, May 20, 2024 Required Application Materials: • Resume • Cover Letter • Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
Application Tips: • Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. • Your resume should support the details described in your cover letter. • Salary Range/Equity Pay Analysis: Please note per the https://www.oregon.gov/boli/workers/pages/equal-pay.aspx your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. • Do not attach materials not requested. • All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. • All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of May 20, 2024 • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. • Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
Step 3: Writing Sample Submission: Week of May 27, 2024 • Candidates who meet the minimum qualifications will receive an email with instructions to submit two writing samples:
• Sample news release. • A communications piece of your choice that you are proud of.
• Applicants will have one week to attach their writing samples to their application. • Each writing sample should be no more than two (2) pages. • Each writing sample should be in a Word or PDF document. No zipped files or links will be accepted.
*Please note, your writing sample will be reviewed during the interview process. Step 4: Establishment of Eligible List: Week of June 3, 2024 • Only candidates who meet the minimum qualifications and submitted their writing sample will be placed on the equally ranked eligible list. • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes for complete information. • Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 5: Selection (Interview): June
• Hiring bureau will review and select candidates to interview. • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 6: Offer of Employment: July
Step 7: Start Date: August • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change*
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• Veteran Preference • ADA, Pregnancy, and Religious Accommodations • Work Status • Equal Employment Opportunity
To apply, please visit https://apptrkr.com/5237662
University of Kansas
Lawrence, KS, USA
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).
Full Time
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).