This position is located in the Chief Information Officer Organization, Infrastructure and Operations Services Branch (IOSB) of the Federal Deposit Insurance Corporation in Washington, D.C.
Salary reflects a pay cap for this position of $243,500.
Supervises and directs the work of subordinate staff. Evaluates and provides feedback to employees regarding work performance. Counsels employees on work issues. Approves/disapproves requests for leave. Identifies staff training and developmental needs and makes necessary provisions. Administers minor disciplinary actions and recommends awards. Hears and resolves grievances or other disputes either with or without the assistance of higher-level supervisor(s).
Supports Equal Employment Opportunity (EEO) and diversity principles by promoting a work environment free of discrimination and harassment; taking action to achieve diversity throughout the organization; and supporting activities related to corporate affirmative action employment plans.
Ensures proper control mechanisms are in place to maximize resources, achieve business and support the advancement of all FDIC business lines.
Oversees the high-level infrastructure and operations solution architectures and operational strategies within the IOSB services lines in accordance to the CIOO enterprise architectural strategies.
Designs and implements comprehensive capacity and performance management services to deliver service level targets for the infrastructure and operations service lines. This includes the management of the daily operations of the mainframe, mid-range, Wintel, telecommunications, desktop, and wireless platforms.
Establishes requirements and procedures for infrastructure monitoring and reporting, standardization, capacity planning, configuration management, and change control.
Advises the Deputy Director, IOSB as to long range direction to the IOMS program areas. Coordinates with IOSB service lines to facilitate business process improvements and automation to improve service delivery.
Provides consultation with the Deputy Director, IOSB and other IOSB managers in the development of yearly planning, budget, security, configuration, and problem management processes.
Makes decisions and develops recommendations in the assigned functional areas that influence agency or division policies and inter-related programs. Ensures the integration of the assigned functional areas to other functional areas and assesses impacts that require solutions to integration/interoperability issue.
Occasional travel - Occasional travel is required.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify, applicants must have completed one year of specialized experience in a government agency (equivalent in the federal government to CG/GS-14 or above) or private industry. Specialized experience is defined as experience leading and implementing infrastructure and operations solution architectures and strategies, including infrastructure automation services and capabilities; overseeing configuration management and designing and implementing comprehensive capacity and performance management services for infrastructure and operation.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.