The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team. Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances.
Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire. Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies. Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises. Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team. Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances.
Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire. Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies. Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises. Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Production & Operations works to ensure the smooth operations of the NSO. They lead long range planning from a production perspective and ensure proactive and ongoing dialogue across the NSO Team and with KC Production. They supervise the logistical planning of NSO productions, tour arrangements, logistics for offsite events, and production budgets/projections. They work alongside the VP of Operations to foster an environment in which musicians and crew can perform at their best. This position ensures the highest degree of efficiency and professionalism for NSO production and operations and works to meet NSO program and budget goals. Key Responsibilities Leadership & Supervision Hire, manage, and supervise NSO Stage Manager and Assistant Stage Manager and direct the work of IATSE Stage Technicians in the Concert Hall and throughout the Kennedy Center for NSO productions. Maintain knowledge of IATSE Local 22 CBA in daily scheduling and enforcement of contract rules. Serve on the KC negotiating team with IATSE Local 22, leading NSO representation. Hire, manage, and supervise NSO Production Manager and NSO Assistant Manager of Orchestra Operations, Production Coordinator and Operations Interns. Process weekly payroll for the NSO Stage Manager and Assistant Stage Manager and other hired stagehands, designers, and stage managers when applicable. Plan concert production assignments for the team each season. Ensure execution of all NSO concerts is adequately planned and performances are presented at the highest level possible with available resources. Work to support the larger NSO Team and contribute to a sense of ‘one team’ encourage cross departmental support as needed. Budget Supervision Create, implement, and review all annual and monthly production and operations budgets for the NSO. Scrutinize and approve production and other operational expenses Regularly analyze production schedules and expenses and identify/make recommendations for cost saving changes Concert Production Oversee all technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Manage NSO props and costume and arrange for onsite or offsite storage as needed. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ). Serve as Concert Duty Manager working with the House Manager to ensure the experience for the audience is commensurate with KC standards. Operations & Logistics Support NSO’s domestic and international tour planning, preparation, and implementation, through tasks such as:
travel and hotel arrangements for musicians, staff, and tour party members; visa applications and processes; instrument evaluations and permit applications for U.S. Fish and Wildlife/CITES Traveling Exhibition Certificates; compilation of cargo details for carnet paperwork; liaising with cargo logistics companies regarding customs and border crossing requirements; Traveling with the orchestra, overseeing daily tour operations, and taking the leading on resolving tour crises. Conduct site visits of local venues and plan logistics for ground freight, ground transportation, production, and catering for offsite NSO concerts. For U.S. Capitol Concerts (National Memorial Day Concert, A Capitol Fourth, and NSO Labor Day Concert), liaise with Capitol Police, Capitol Concerts Inc., the Architect of the Capitol’s office, the National Park Service, and other vendors to ensure the smooth operations of concert production, site layout, and security matters. Orchestra Working Conditions Working with the VP of Operations, Orchestra Personnel Management, and Assistant Manager Orchestra Operations to ensure the NSO CBA and Handbook are respected, working conditions for the orchestra are safe onstage and backstage (including volume levels on stage), the orchestra musicians have access to resources (rehearsal space), and work to resolve issues and grievances that arise. Other duties as assigned. Key Qualifications College degree and/or advanced degree in music and/or arts management is required. Minimum of five years of experience in concert production is required; experience with symphony orchestra touring is preferred. Knowledge of orchestral and chamber music repertoire is an asset. Experience leading and managing both administrative and union employees. Excellent written and verbal communication skills and the ability to interact effectively with a wide variety of people are critical. Strong organizational skills and meticulous attention to detail with a high degree of accuracy are essential. Must be able to effectively gather information from a wide variety of sources and organize and disseminate it in a timely manner. Ability to meet deadlines, often under pressure. Ability to develop and monitor production budgets is required. Prior purchasing, managing, and budgeting skills is required. Excellent computer skills including (but not limited to) proficiency with Microsoft Office (Word, Excel, Access) and willingness to learn new programs, such as OPAS and Visio, are required. Knowledge of social media outlets desired. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work evenings and weekends. Must hold a valid driver’s license in the United States. Must be able to work odd hours including evenings, weekends, holidays, and regularly work beyond 40 hours/week. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
Full-time
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $125,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Production & Operations works to ensure the smooth operations of the NSO. They lead long range planning from a production perspective and ensure proactive and ongoing dialogue across the NSO Team and with KC Production. They supervise the logistical planning of NSO productions, tour arrangements, logistics for offsite events, and production budgets/projections. They work alongside the VP of Operations to foster an environment in which musicians and crew can perform at their best. This position ensures the highest degree of efficiency and professionalism for NSO production and operations and works to meet NSO program and budget goals. Key Responsibilities Leadership & Supervision Hire, manage, and supervise NSO Stage Manager and Assistant Stage Manager and direct the work of IATSE Stage Technicians in the Concert Hall and throughout the Kennedy Center for NSO productions. Maintain knowledge of IATSE Local 22 CBA in daily scheduling and enforcement of contract rules. Serve on the KC negotiating team with IATSE Local 22, leading NSO representation. Hire, manage, and supervise NSO Production Manager and NSO Assistant Manager of Orchestra Operations, Production Coordinator and Operations Interns. Process weekly payroll for the NSO Stage Manager and Assistant Stage Manager and other hired stagehands, designers, and stage managers when applicable. Plan concert production assignments for the team each season. Ensure execution of all NSO concerts is adequately planned and performances are presented at the highest level possible with available resources. Work to support the larger NSO Team and contribute to a sense of ‘one team’ encourage cross departmental support as needed. Budget Supervision Create, implement, and review all annual and monthly production and operations budgets for the NSO. Scrutinize and approve production and other operational expenses Regularly analyze production schedules and expenses and identify/make recommendations for cost saving changes Concert Production Oversee all technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Manage NSO props and costume and arrange for onsite or offsite storage as needed. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ). Serve as Concert Duty Manager working with the House Manager to ensure the experience for the audience is commensurate with KC standards. Operations & Logistics Support NSO’s domestic and international tour planning, preparation, and implementation, through tasks such as:
travel and hotel arrangements for musicians, staff, and tour party members; visa applications and processes; instrument evaluations and permit applications for U.S. Fish and Wildlife/CITES Traveling Exhibition Certificates; compilation of cargo details for carnet paperwork; liaising with cargo logistics companies regarding customs and border crossing requirements; Traveling with the orchestra, overseeing daily tour operations, and taking the leading on resolving tour crises. Conduct site visits of local venues and plan logistics for ground freight, ground transportation, production, and catering for offsite NSO concerts. For U.S. Capitol Concerts (National Memorial Day Concert, A Capitol Fourth, and NSO Labor Day Concert), liaise with Capitol Police, Capitol Concerts Inc., the Architect of the Capitol’s office, the National Park Service, and other vendors to ensure the smooth operations of concert production, site layout, and security matters. Orchestra Working Conditions Working with the VP of Operations, Orchestra Personnel Management, and Assistant Manager Orchestra Operations to ensure the NSO CBA and Handbook are respected, working conditions for the orchestra are safe onstage and backstage (including volume levels on stage), the orchestra musicians have access to resources (rehearsal space), and work to resolve issues and grievances that arise. Other duties as assigned. Key Qualifications College degree and/or advanced degree in music and/or arts management is required. Minimum of five years of experience in concert production is required; experience with symphony orchestra touring is preferred. Knowledge of orchestral and chamber music repertoire is an asset. Experience leading and managing both administrative and union employees. Excellent written and verbal communication skills and the ability to interact effectively with a wide variety of people are critical. Strong organizational skills and meticulous attention to detail with a high degree of accuracy are essential. Must be able to effectively gather information from a wide variety of sources and organize and disseminate it in a timely manner. Ability to meet deadlines, often under pressure. Ability to develop and monitor production budgets is required. Prior purchasing, managing, and budgeting skills is required. Excellent computer skills including (but not limited to) proficiency with Microsoft Office (Word, Excel, Access) and willingness to learn new programs, such as OPAS and Visio, are required. Knowledge of social media outlets desired. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work evenings and weekends. Must hold a valid driver’s license in the United States. Must be able to work odd hours including evenings, weekends, holidays, and regularly work beyond 40 hours/week. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department. The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty. Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned. Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge.
At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
Full-time
Please submit a cover letter for consideration. About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department. The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty. Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned. Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge.
At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Reporting to the Senior Manager of Production & Orchestra Operations, the Production Manager arranges, provides, and implements day-to-day technical elements and production elements to produce all genres of concerts (classical, pops, education, etc.) and tours presented by the National Symphony Orchestra wherever the orchestra performs. The Production Manager must possess strong time management, organizational skills to successfully coordinate production, technical and artistic information based on the NSO’s concert season. The Production Manager works closely with a variety of parties (NSO and Kennedy Center staff, musicians, crew, guest artists, visiting technicians and management) and must have excellent communication skills and be adept at problem-solving. The overall goal of this position is to ensure the highest degree of efficiency and professionalism for NSO productions, fostering an environment in which musicians and crew can perform at their best. Key Responsibilities Production Management/Concert Production Manage technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Serve departmental duty for concerts as assigned. Coordinate and arrange for proper musical instrumentation including rental, purchase, repair and tunings of all required instruments and equipment. Create and maintain production photo documentation as needed. Create stage plots. Manage all aspects of advance and production for assigned concerts, and support production for complex concerts requiring more than one production manager. Create, compile, and disseminate production documents including technical schedules, stage plots, and event sheets. Liaise with the stage crew to ensure all lighting, sound, video, and other production elements are of excellent quality. Coordinate with internal and external vendors for equipment and instrument rentals including backline, lighting, sound, video, props, and costumes. Arrange piano tunings, teleprompting services, wardrobe calls in accordance with Local 772 call structures, and Hair & makeup calls in accordance with Local 798 call structures. Ensure safe working conditions for all musicians, crew, artists, and staff onstage. Work proactively to anticipate and solve production issues. Touring/Off-site Concert Management Support NSO’s domestic and international tour planning, preparation, and implementation by acting as production liaison for all external venues, advancing technical and logistical needs for tour rehearsals and concerts, managing cargo arrangements (ground and air freight, carnet paperwork and other border crossing requirements), and other tour management duties as assigned. Advance venues and travel with the stage crew while on tour. Serve as primary production contact for concerts at the US Capitol (Memorial Day, July Fourth, Labor Day). Coordinate and implement production requirements to ensure a smooth concert production while observing and adhering to IATSE and AFM union regulations. Orchestra Equipment & Maintenance Coordinate with a variety of NSO and Kennedy Center staff on maintaining and improving Concert Hall related production issues, such as: keyboards (piano, organ, celesta, etc.), sound system, environmental regulation, etc. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ.) Custom design and procure all orchestral instrument and equipment touring trunks as needed. Other duties as assigned. Key Qualifications College degree in music, theater and/or a related field is required. Must have working knowledge of musical instruments, be detail-oriented and be able to manage and produce a variety of concerts. A minimum of five years previous experience in concert/theatrical production, preferably with a mid-sized or major orchestra. Ability to read music, experience with labor unions (IATSE, AFM, etc.) and touring is strongly preferred. Excellent communication skills, both written and verbal, and the ability to interact effectively with a diverse group of people is critical. Must have excellent interpersonal skills to work well under pressure, bring diverse groups of people together. Computer skills including Windows, Word, Excel, Publisher and learning new programs as needed (VISIO, OPAS, ArtsVision, etc.), are required. Ability to develop and monitor production budgets is required. Must hold a valid driver’s license in the United States. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions. Travel up to 15% may be required.
Full-time
***Please submit a cover letter for consideration*** About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Reporting to the Senior Manager of Production & Orchestra Operations, the Production Manager arranges, provides, and implements day-to-day technical elements and production elements to produce all genres of concerts (classical, pops, education, etc.) and tours presented by the National Symphony Orchestra wherever the orchestra performs. The Production Manager must possess strong time management, organizational skills to successfully coordinate production, technical and artistic information based on the NSO’s concert season. The Production Manager works closely with a variety of parties (NSO and Kennedy Center staff, musicians, crew, guest artists, visiting technicians and management) and must have excellent communication skills and be adept at problem-solving. The overall goal of this position is to ensure the highest degree of efficiency and professionalism for NSO productions, fostering an environment in which musicians and crew can perform at their best. Key Responsibilities Production Management/Concert Production Manage technical and logistical details for NSO rehearsals, concerts, and other special events at the Kennedy Center and in the local DC area. Produce all genres of NSO programming, including Classical, Pops, Young People’s Concerts, Family Concerts, and Community concerts. Hire and manage production contractors, including lighting designers, stage managers, sound engineers, recording engineers, and more. Stage manage and call lighting and video cues for rehearsals and performances as needed. Serve departmental duty for concerts as assigned. Coordinate and arrange for proper musical instrumentation including rental, purchase, repair and tunings of all required instruments and equipment. Create and maintain production photo documentation as needed. Create stage plots. Manage all aspects of advance and production for assigned concerts, and support production for complex concerts requiring more than one production manager. Create, compile, and disseminate production documents including technical schedules, stage plots, and event sheets. Liaise with the stage crew to ensure all lighting, sound, video, and other production elements are of excellent quality. Coordinate with internal and external vendors for equipment and instrument rentals including backline, lighting, sound, video, props, and costumes. Arrange piano tunings, teleprompting services, wardrobe calls in accordance with Local 772 call structures, and Hair & makeup calls in accordance with Local 798 call structures. Ensure safe working conditions for all musicians, crew, artists, and staff onstage. Work proactively to anticipate and solve production issues. Touring/Off-site Concert Management Support NSO’s domestic and international tour planning, preparation, and implementation by acting as production liaison for all external venues, advancing technical and logistical needs for tour rehearsals and concerts, managing cargo arrangements (ground and air freight, carnet paperwork and other border crossing requirements), and other tour management duties as assigned. Advance venues and travel with the stage crew while on tour. Serve as primary production contact for concerts at the US Capitol (Memorial Day, July Fourth, Labor Day). Coordinate and implement production requirements to ensure a smooth concert production while observing and adhering to IATSE and AFM union regulations. Orchestra Equipment & Maintenance Coordinate with a variety of NSO and Kennedy Center staff on maintaining and improving Concert Hall related production issues, such as: keyboards (piano, organ, celesta, etc.), sound system, environmental regulation, etc. Manage yearly maintenance of the Concert Hall’s Casavant Organ (Rubenstein Family Organ.) Custom design and procure all orchestral instrument and equipment touring trunks as needed. Other duties as assigned. Key Qualifications College degree in music, theater and/or a related field is required. Must have working knowledge of musical instruments, be detail-oriented and be able to manage and produce a variety of concerts. A minimum of five years previous experience in concert/theatrical production, preferably with a mid-sized or major orchestra. Ability to read music, experience with labor unions (IATSE, AFM, etc.) and touring is strongly preferred. Excellent communication skills, both written and verbal, and the ability to interact effectively with a diverse group of people is critical. Must have excellent interpersonal skills to work well under pressure, bring diverse groups of people together. Computer skills including Windows, Word, Excel, Publisher and learning new programs as needed (VISIO, OPAS, ArtsVision, etc.), are required. Ability to develop and monitor production budgets is required. Must hold a valid driver’s license in the United States. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions. Travel up to 15% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 years in development, with proven experience managing a portfolio of major donors and with at least 3 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $130,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 years in development, with proven experience managing a portfolio of major donors and with at least 3 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $82,700, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Personnel Manager (OPM) will support the Director of Orchestra Personnel in providing coverage of all National Symphony Orchestra (NSO) rehearsals and concerts, administration and coordination of auditions, communication of NSO policy and other information to the musicians, and assisting musicians with their questions and concerns. Key Responsibilities Manages string rotation with NSO rotation captains, and manages revolving string and front stand seating. Coordinates wind and brass castings with principal players. Keeps leave and attendance records. Using this information, creates seating charts and distributes them to orchestra and NSO staff. Assists OPM at NSO services, and covers services when OPM is not present. This includes taking attendance, making announcements, checking in with conductor, starting service at proper time, calling intermission, cutting off service if necessary, and solving any immediate personnel problems. Posts call sheets, seating charts, and other important information on musicians’ portal and on backstage bulletin board. Coordinates flow of audition information, receiving and entering resumes, and mailing repertoire and other information to all audition candidates. Runs backstage audition logistics on audition days. Manages and edits NSO Sub/Extras Handbook. Obtains weekly parking vouchers for substitute and extra musicians. Provides tax forms to new subs and extras and collects appropriate documentation for payment purposes. Assists all NSO departments in coordinating small musical ensembles and musician participation needed for various events Manages all aspects of musicians’ instrument insurance, including updating each musician’s instrument information, assisting with claims, and processing payment of premium. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications Degree in Music, or in Arts Administration with emphasis on performing arts. Minimum two years experience in an orchestra personnel department, or three years experience in an orchestra production staff. Thorough familiarity with orchestral repertoire and experience working with professional orchestra musicians. Excellent organizational skills, and facility with MS Word, MS Excel, Outlook and OPAS software. Excellent interpersonal skills, including ability to listen and respond quickly to musicians’ concerns. Good judgment, grace under pressure, and professional backstage demeanor. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Audition days require many hours of walking quickly, including up and down stairs, with brief rests in between. The noise level in the work environment is sometimes loud at Pops or Capitol services, but usually reasonable. Travel up to 5% may be required, depending on orchestra tour and runout activities, but tours and all overnight travel are generally covered by the OPM. Local travel is required to numerous local offsite service locations, such as Wolf Trap, the Capitol, or NSO In Your Neighborhood sites.
Full-time
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $82,700, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Personnel Manager (OPM) will support the Director of Orchestra Personnel in providing coverage of all National Symphony Orchestra (NSO) rehearsals and concerts, administration and coordination of auditions, communication of NSO policy and other information to the musicians, and assisting musicians with their questions and concerns. Key Responsibilities Manages string rotation with NSO rotation captains, and manages revolving string and front stand seating. Coordinates wind and brass castings with principal players. Keeps leave and attendance records. Using this information, creates seating charts and distributes them to orchestra and NSO staff. Assists OPM at NSO services, and covers services when OPM is not present. This includes taking attendance, making announcements, checking in with conductor, starting service at proper time, calling intermission, cutting off service if necessary, and solving any immediate personnel problems. Posts call sheets, seating charts, and other important information on musicians’ portal and on backstage bulletin board. Coordinates flow of audition information, receiving and entering resumes, and mailing repertoire and other information to all audition candidates. Runs backstage audition logistics on audition days. Manages and edits NSO Sub/Extras Handbook. Obtains weekly parking vouchers for substitute and extra musicians. Provides tax forms to new subs and extras and collects appropriate documentation for payment purposes. Assists all NSO departments in coordinating small musical ensembles and musician participation needed for various events Manages all aspects of musicians’ instrument insurance, including updating each musician’s instrument information, assisting with claims, and processing payment of premium. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications Degree in Music, or in Arts Administration with emphasis on performing arts. Minimum two years experience in an orchestra personnel department, or three years experience in an orchestra production staff. Thorough familiarity with orchestral repertoire and experience working with professional orchestra musicians. Excellent organizational skills, and facility with MS Word, MS Excel, Outlook and OPAS software. Excellent interpersonal skills, including ability to listen and respond quickly to musicians’ concerns. Good judgment, grace under pressure, and professional backstage demeanor. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Audition days require many hours of walking quickly, including up and down stairs, with brief rests in between. The noise level in the work environment is sometimes loud at Pops or Capitol services, but usually reasonable. Travel up to 5% may be required, depending on orchestra tour and runout activities, but tours and all overnight travel are generally covered by the OPM. Local travel is required to numerous local offsite service locations, such as Wolf Trap, the Capitol, or NSO In Your Neighborhood sites.
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
Full Time
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
The John F. Kennedy Center for Performing Arts
Washington DC
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $82,700, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Personnel Manager (OPM) will support the Director of Orchestra Personnel in providing coverage of all National Symphony Orchestra (NSO) rehearsals and concerts, administration and coordination of auditions, communication of NSO policy and other information to the musicians, and assisting musicians with their questions and concerns. Key Responsibilities Manages string rotation with NSO rotation captains, and manages revolving string and front stand seating. Coordinates wind and brass castings with principal players. Keeps leave and attendance records. Using this information, creates seating charts and distributes them to orchestra and NSO staff. Assists OPM at NSO services, and covers services when OPM is not present. This includes taking attendance, making announcements, checking in with conductor, starting service at proper time, calling intermission, cutting off service if necessary, and solving any immediate personnel problems. Posts call sheets, seating charts, and other important information on musicians’ portal and on backstage bulletin board. Coordinates flow of audition information, receiving and entering resumes, and mailing repertoire and other information to all audition candidates. Runs backstage audition logistics on audition days. Manages and edits NSO Sub/Extras Handbook. Obtains weekly parking vouchers for substitute and extra musicians. Provides tax forms to new subs and extras and collects appropriate documentation for payment purposes. Assists all NSO departments in coordinating small musical ensembles and musician participation needed for various events Manages all aspects of musicians’ instrument insurance, including updating each musician’s instrument information, assisting with claims, and processing payment of premium. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications Degree in Music, or in Arts Administration with emphasis on performing arts. Minimum two years experience in an orchestra personnel department, or three years experience in an orchestra production staff. Thorough familiarity with orchestral repertoire and experience working with professional orchestra musicians. Excellent organizational skills, and facility with MS Word, MS Excel, Outlook and OPAS software. Excellent interpersonal skills, including ability to listen and respond quickly to musicians’ concerns. Good judgment, grace under pressure, and professional backstage demeanor. Additional Information Audition days require many hours of walking quickly, including up and down stairs, with brief rests in between. The noise level in the work environment is sometimes loud at Pops or Capitol services, but usually reasonable. Travel up to 5% may be required, depending on orchestra tour and runout activities, but tours and all overnight travel are generally covered by the OPM. Local travel is required to numerous local offsite service locations, such as Wolf Trap, the Capitol, or NSO In Your Neighborhood sites.
Full Time Regular
About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation. The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,900 - $82,700, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Personnel Manager (OPM) will support the Director of Orchestra Personnel in providing coverage of all National Symphony Orchestra (NSO) rehearsals and concerts, administration and coordination of auditions, communication of NSO policy and other information to the musicians, and assisting musicians with their questions and concerns. Key Responsibilities Manages string rotation with NSO rotation captains, and manages revolving string and front stand seating. Coordinates wind and brass castings with principal players. Keeps leave and attendance records. Using this information, creates seating charts and distributes them to orchestra and NSO staff. Assists OPM at NSO services, and covers services when OPM is not present. This includes taking attendance, making announcements, checking in with conductor, starting service at proper time, calling intermission, cutting off service if necessary, and solving any immediate personnel problems. Posts call sheets, seating charts, and other important information on musicians’ portal and on backstage bulletin board. Coordinates flow of audition information, receiving and entering resumes, and mailing repertoire and other information to all audition candidates. Runs backstage audition logistics on audition days. Manages and edits NSO Sub/Extras Handbook. Obtains weekly parking vouchers for substitute and extra musicians. Provides tax forms to new subs and extras and collects appropriate documentation for payment purposes. Assists all NSO departments in coordinating small musical ensembles and musician participation needed for various events Manages all aspects of musicians’ instrument insurance, including updating each musician’s instrument information, assisting with claims, and processing payment of premium. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications Degree in Music, or in Arts Administration with emphasis on performing arts. Minimum two years experience in an orchestra personnel department, or three years experience in an orchestra production staff. Thorough familiarity with orchestral repertoire and experience working with professional orchestra musicians. Excellent organizational skills, and facility with MS Word, MS Excel, Outlook and OPAS software. Excellent interpersonal skills, including ability to listen and respond quickly to musicians’ concerns. Good judgment, grace under pressure, and professional backstage demeanor. Additional Information Audition days require many hours of walking quickly, including up and down stairs, with brief rests in between. The noise level in the work environment is sometimes loud at Pops or Capitol services, but usually reasonable. Travel up to 5% may be required, depending on orchestra tour and runout activities, but tours and all overnight travel are generally covered by the OPM. Local travel is required to numerous local offsite service locations, such as Wolf Trap, the Capitol, or NSO In Your Neighborhood sites.
