Director of Enterprise Applications

  • Charter Oak State College
  • New Britain, CT, USA
  • 501 views
Full Time OTHER

Job Description

CHARTER OAK STATE COLLEGE ANNOUNCEMENT OF POSITION OPENING

Title: Director of Enterprise Applications

Salary: $83,042 (start of range)

Position Summary: The Director of Enterprise Applications oversees the Applications & Development Department, a growing team responsible for the following elements of College technology:

  • Application Maintenance & Governance
  • Implementations & Development
  • Stakeholder Management
  • Future Innovation

As Connecticut's Public Online College, Charter Oak maintains a significant investment in technology which requires a team of highly dedicated and motivated individuals to manage the application portfolio. A successful Director of Applications & Development will continue to build upon the investments already made while ensuring the College innovates where necessary and implements best practices as resources allow.

Position Responsibilities:
Application Maintenance & Governance

  • Leads the effort to administer the application portfolio and supporting databases across the
  • Provides periodic progress reports of Department operations and
  • Establishes general schedules and priorities for application updates, developments and
  • Authorizes and monitors data access and production software
  • Provide feedback as needed to the Infrastructure & Service Department to support business continuity and disaster recovery
  • Monitors compliance with policies, controls and change management procedures

Implementations & Development

  • Completes in-depth process analysis to interpret and evaluate information in the development of new solutions for problems.
  • Manages the implementation of certain technology efforts for the College leading to effective
  • Identifies opportunities for technology to be optimized within the College through both in-house and third-party development solutions

Stakeholder Management

  • Teams with the Infrastructure & Service Department to train and set technology expectations accordingly with end users to maximize the effectiveness of application
  • Manages vendors with precision to achieve desired
  • Establishes and maintains high communication and service standards across various faculty, staff, students and external
  • Prioritize and triage requests assigned by service desk
  • Work as a collaborative partner with the Controller's Office to effectively manage costs and personnel resources
  • Assist in the training of College personnel to utilize technology independently to achieve desired results
  • Responds to periodic audit requests by State of Connecticut and third party auditors as needed

Future Innovation

  • Researches, evaluates and recommends emerging technology-based opportunities for improving College operations and
  • Evaluates the maturity and lifecycles of both applications and developments to manage
  • Brainstorms short and long term technology strategies for discussion with the Chief Information / Technology Officer and
  • Develops and supervises staff by defining and prioritizing goals, assigning tasks, providing guidance and direction; evaluating performance and promoting personal and professional

Key applications managed by the Applications & Development Team currently include the following:

Jenzabar/JICS (student information system and web portal)
Blackboard (learning management system)
Salesforce/TargetX (CRM system & plug-in)
SEATS (retention)
CashNet (payment gateway)
OnBase (document imaging)
ChangeGear (change management)
AVHS (supplemental registration system)
Connect-Ability (supplemental registration system)

Minimum Qualifications:

  • Master's Degree in MIS, Computer Science or equivalent
  • Minimum of six (6) years' experience in managing technology and personnel
  • Strong communication skills and the ability to articulate IT and administrative
  • Strong problem solving skills with the ability to balance delegation and self-investment

Preferred Qualifications:

  • Experience managing Software as a service (Saas) deployments, Platform as a service (Paas), and Cloud enterprise services,
  • Experience with custom application development lifecycles
  • Experience with integrations related to higher education (SIS, CRM, LMS, etc)


To Apply: Interested candidates should submit a resume and cover letter by January 20, 2020 at www.charteroak.edu/AboutUs/Employment.
CHARTER OAK STATE COLLEGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. MEMBERS OF MINORITY GROUPS AND PROTECTED CLASSES ARE ENCOURAGED TO APPLY.

Apply Here

PI116693980