The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Tri States Public Radio Development Director
Category:
Administrative, Professional & Staff Positions
Department: WIUM RADIO
Locations: Macomb, IL
Posted: Mar 11, 2024
Closes: Open Until Filled
Type: FT - Continuous
About Western Illinois University:
Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 7,600 students at its traditional, residential four-year campus in Macomb, IL and its metropolitan, non-residential branch campus in Moline, IL.
Job Description:
APPOINTMENT: May 1, 2024
RESPONSIBILITIES: The Development Director will report to the TSPR General Manager. Provides overall leadership for the station's fundraising program, develops corporate and individual support for TSPR; sets annual fundraising goals and meets those goals, solicits program underwriting and other corporate support, plan and direct individual giving, including semi-annual fundraising drives, planned gifts and capital campaigns. Development Director will also promote TSPR programs and activities and plan and execute fundraising/outreach events, coordinates production of external communication to listeners and members, writes press releases, feature articles, ads and on-air promos. Development Director is responsible for donor stewardship and appreciation.
RANK & SALARY: Salary Competitive. Western Illinois University offers a competitive benefits package including domestic partner benefits. For full benefit information visit: http://www.wiu.edu/vpas/human_resources/benefits/.
Requirements:
REQUIRED QUALIFICATIONS:
• Bachelor's Degree required • Demonstrated success in non-profit fundraising • Exceptionally strong oral and written communication skills • An understanding of and belief in the mission of public broadcasting • A passion for relationship building • The ability to coordinate with and motivate staff to reach fundraising goals • Willingness to explore and develop digital communication with donors and potential donors • Extensive regional travel is necessary, valid driver's license is required • The ability to keep abreast of the latest trends in public media fundraising and industry • Evening and weekend work is required • Demonstrated organizational and time management skills, including department planning and goal setting • Computer proficiency applicable to the position is required
PREFERRED QUALIFICATIONS:
• Experience using donor databases and prospect management software. • Previous public media fundraising experience • Knowledge and skills pertaining to gift planning, mid and major donor-giving programs • Marketing or outside sales experience, including copywriting experience
For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). Unless otherwise stated, the degree must be conferred at the time of appointment.
Additional Information:
THE DEPARTMENT: Tri States Public Radio is an outreach service of the College of Fine Arts and Communication at Western Illinois University. TSPR provides information and entertainment of the highest possible caliber to enrich and engage the public, enhance quality of life, and meet the diverse needs of people in west central Illinois, southeast Iowa and northeast Missouri. Tri States Public Radio endorses and is guided by the Public Media Code of Integrity. Tri States Public Radio is the region's voice for award-winning National Public Radio news and locally produced programming. Listeners enjoy classical music, as well as the uniquely American sounds of jazz and folk music. TSPR is the area's premier public radio service, catering to a growing group of discriminating listeners.
THE UNIVERSITY:
http://wiu.edu/about/
Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.
WIU-Macomb, IL:
Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in-between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).
WIU-Quad Cities:
Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.
http://wiu.edu/dei
Western Illinois University fosters respect, equity, and inclusion for all students, faculty, and staff. WIU is committed to anti-racism, anti-oppression, equity, social justice, and diversity. We value inclusion as a core value and as an essential element of Western's public service mission. WIU embraces individual uniqueness and a culture of inclusion that supports broad and specific diversity initiatives. Western believes in the educational and institutional benefits of diversity in society as integral to the success of all individuals.
At WIU, we will:
• Maintain a safe and secure environment for all members of our University communities. Educate and empower students, staff, and faculty to be social justice advocates. • Provide curricula, programs, training, resources, and environments that reflect and strengthen the diversity of our communities, and to elevate cultural awareness and understanding. • Ensure fair, equitable, and inclusive access to University facilities, programs, resources, and services. • Create inclusive and equitable policies and practices. • Diversify the University's workforce by assessing hiring practices to attract, retain, and develop talented staff and faculty from diverse backgrounds. • Address intergroup disparities through areas as representation, retention, learning outcomes, and graduation rates. • Create a Universitywide diversity plan to ensure a continued commitment to anti-racism, anti-oppression, equity, social justice, and diversity.
http://wiu.edu/academics
More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccaulaureate certificate programs prepare students for a successful career after graduation.
Student Resources
More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more. Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities, all in a diverse and inclusive campus environment. The Multicultural Center is home to four cultural and resource centers: The Gwendolyn Brooks, Casa Latina, the Women's Center, and the LGBT*QA Resource Center. These cultural and resource centers promote WIU's goal of enhancing justice, diversity, equity, and inclusion through educational programming and advocacy.
http://wiu.edu/athletics The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.
Application Instructions:
Complete applications include:
1) a letter of application
2) current curriculum vita or resume
3) copies of unofficial or official academic transcripts; official copies will be requested of selected candidate
4) the names, telephone numbers, and e-mail addresses of three current professional references
Please upload the requested documents by clicking APPLY NOW or by navigating to the WIU Employment page at the following URL http://www.wiu.edu/employment/
**Note** In order to upload Individual documents must be under 2 MB in size.
Screening will begin on [Enter screening begin date here].
Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.
Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.
Questions regarding the search may be directed to: Heather Norman, search chair at hl-norman@wiu.edu
For assistance with the online application system contact the Office of Human Resources at (309) 298-1971 or via email at hr-recruitment@wiu.edu.
To apply, visit https://apptrkr.com/5120157
Full Time
Tri States Public Radio Development Director
Category:
Administrative, Professional & Staff Positions
Department: WIUM RADIO
Locations: Macomb, IL
Posted: Mar 11, 2024
Closes: Open Until Filled
Type: FT - Continuous
About Western Illinois University:
Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 7,600 students at its traditional, residential four-year campus in Macomb, IL and its metropolitan, non-residential branch campus in Moline, IL.
Job Description:
APPOINTMENT: May 1, 2024
RESPONSIBILITIES: The Development Director will report to the TSPR General Manager. Provides overall leadership for the station's fundraising program, develops corporate and individual support for TSPR; sets annual fundraising goals and meets those goals, solicits program underwriting and other corporate support, plan and direct individual giving, including semi-annual fundraising drives, planned gifts and capital campaigns. Development Director will also promote TSPR programs and activities and plan and execute fundraising/outreach events, coordinates production of external communication to listeners and members, writes press releases, feature articles, ads and on-air promos. Development Director is responsible for donor stewardship and appreciation.
RANK & SALARY: Salary Competitive. Western Illinois University offers a competitive benefits package including domestic partner benefits. For full benefit information visit: http://www.wiu.edu/vpas/human_resources/benefits/.
Requirements:
REQUIRED QUALIFICATIONS:
• Bachelor's Degree required • Demonstrated success in non-profit fundraising • Exceptionally strong oral and written communication skills • An understanding of and belief in the mission of public broadcasting • A passion for relationship building • The ability to coordinate with and motivate staff to reach fundraising goals • Willingness to explore and develop digital communication with donors and potential donors • Extensive regional travel is necessary, valid driver's license is required • The ability to keep abreast of the latest trends in public media fundraising and industry • Evening and weekend work is required • Demonstrated organizational and time management skills, including department planning and goal setting • Computer proficiency applicable to the position is required
PREFERRED QUALIFICATIONS:
• Experience using donor databases and prospect management software. • Previous public media fundraising experience • Knowledge and skills pertaining to gift planning, mid and major donor-giving programs • Marketing or outside sales experience, including copywriting experience
For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). Unless otherwise stated, the degree must be conferred at the time of appointment.
Additional Information:
THE DEPARTMENT: Tri States Public Radio is an outreach service of the College of Fine Arts and Communication at Western Illinois University. TSPR provides information and entertainment of the highest possible caliber to enrich and engage the public, enhance quality of life, and meet the diverse needs of people in west central Illinois, southeast Iowa and northeast Missouri. Tri States Public Radio endorses and is guided by the Public Media Code of Integrity. Tri States Public Radio is the region's voice for award-winning National Public Radio news and locally produced programming. Listeners enjoy classical music, as well as the uniquely American sounds of jazz and folk music. TSPR is the area's premier public radio service, catering to a growing group of discriminating listeners.
THE UNIVERSITY:
http://wiu.edu/about/
Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.
WIU-Macomb, IL:
Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in-between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).
WIU-Quad Cities:
Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.
http://wiu.edu/dei
Western Illinois University fosters respect, equity, and inclusion for all students, faculty, and staff. WIU is committed to anti-racism, anti-oppression, equity, social justice, and diversity. We value inclusion as a core value and as an essential element of Western's public service mission. WIU embraces individual uniqueness and a culture of inclusion that supports broad and specific diversity initiatives. Western believes in the educational and institutional benefits of diversity in society as integral to the success of all individuals.
At WIU, we will:
• Maintain a safe and secure environment for all members of our University communities. Educate and empower students, staff, and faculty to be social justice advocates. • Provide curricula, programs, training, resources, and environments that reflect and strengthen the diversity of our communities, and to elevate cultural awareness and understanding. • Ensure fair, equitable, and inclusive access to University facilities, programs, resources, and services. • Create inclusive and equitable policies and practices. • Diversify the University's workforce by assessing hiring practices to attract, retain, and develop talented staff and faculty from diverse backgrounds. • Address intergroup disparities through areas as representation, retention, learning outcomes, and graduation rates. • Create a Universitywide diversity plan to ensure a continued commitment to anti-racism, anti-oppression, equity, social justice, and diversity.
http://wiu.edu/academics
More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccaulaureate certificate programs prepare students for a successful career after graduation.
Student Resources
More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more. Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities, all in a diverse and inclusive campus environment. The Multicultural Center is home to four cultural and resource centers: The Gwendolyn Brooks, Casa Latina, the Women's Center, and the LGBT*QA Resource Center. These cultural and resource centers promote WIU's goal of enhancing justice, diversity, equity, and inclusion through educational programming and advocacy.
http://wiu.edu/athletics The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.
Application Instructions:
Complete applications include:
1) a letter of application
2) current curriculum vita or resume
3) copies of unofficial or official academic transcripts; official copies will be requested of selected candidate
4) the names, telephone numbers, and e-mail addresses of three current professional references
Please upload the requested documents by clicking APPLY NOW or by navigating to the WIU Employment page at the following URL http://www.wiu.edu/employment/
**Note** In order to upload Individual documents must be under 2 MB in size.
Screening will begin on [Enter screening begin date here].
Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.
Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.
Questions regarding the search may be directed to: Heather Norman, search chair at hl-norman@wiu.edu
For assistance with the online application system contact the Office of Human Resources at (309) 298-1971 or via email at hr-recruitment@wiu.edu.
To apply, visit https://apptrkr.com/5120157
Risk Manager, Insurance and Loss Exposure Programs
Valley Water
Salary: $164,320.00 - $209,892.80 Annually
Job Type: Full-Time
Job Number: 01770-E
Location: CA, CA
Department: Office of District Counsel
Closing: 4/14/2024 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview: Valley Water's Risk Manager oversees the Risk Management program and staff which reside within the Office of the District Counsel. The Risk Manager manages, plans, and oversees the insurance and claims/liability programs and advises the business on indemnification and risk allocation matters. This position interfaces closely with business units across the organization and at all levels, including with senior leadership and, occasionally, the Board of Directors.
About Valley Water: Valley Water is a public agency headquartered in San Jose, CA which manages an integrated water resources system that includes the supply of safe, clean water, flood protection and environmental stewardship of streams on behalf of Santa Clara County's approximately two million residents. Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state-of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams to serve nearly two million people in Santa Clara County, which stretches 1,300 square miles and encompasses 15 cities and unincorporated areas.
Valley Water is governed by a seven-member publicly elected Board of Directors and has an annual budget of $857 million.
Key Responsibilities include, but are not limited to:
• Manage the self-administration of Valley Water's liability and property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation. • Participate in the management of legal matters including defense strategy, setting cost allocation amounts and formulas, independently setting and monitoring claims reserves, and presenting claims to and negotiating with excess insurers. • Analyze and evaluate functions and activities for loss exposures; advise and instruct management and staff on identifying and effectively dealing with complex risk exposures and technical risk transfer issues. • Review, discuss, explain, and approve Certificates of Insurance and endorsements; develop and maintain a Certificate Tracking Database. • Administer contractual risk transfer program; develop and implement insurance standards; examine and interpret written agreements to determine and assess contract and permit insurance requirement indemnification issues, limitations on liability provisions, waivers, and job shutdowns; work with vendors and community members on insurance issues. • Negotiate the placement and provisions of Valley Water property, excess liability, auto, professional liability, workers' compensation, non-owned aircraft, cyber, and crime insurance; direct application process, property valuation updates, and broker marketing and insurance review; meet with underwriters; analyze complex coverage issues and negotiate broker and third-party administrator contracts. • Direct actuarial studies for self-insurance programs; collect and analyze loss and reserve data; determine assumptions and advise actuaries on anomalies; analyze actuarial study data and make recommendations for corrections. • Direct the submission of property and excess liability claims to insurers; identify and deal with coverage issues internally or through coverage counsel; recommend insurer settlements. • Perform on-site inspections and investigations with staff, attorneys, underwriters, brokers, and other public agencies to identify and review loss exposures and causal factors; perform stakeholder review of policies and procedures for risk assessment. • Identify and direct subrogation or recovery activities against persons and entities responsible for damage to property or liability losses. • Represent Valley Water to insurance brokers and service providers, underwriters, actuaries, external legal counsel, vendors, other public agencies, and customers/constituents. • Provide training to staff on a variety of topics, including insurance, contractual risk transfer, and risk analysis. • Perform other duties as assigned.
Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of risk management experience, preferably overseeing a risk management program. • Experience managing liability property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation. • A minimum of two years of experience supervising risk management staff (regular, temporary, contract, and/or interns), including responsibility for employee evaluations, salary decisions, hiring, disciplinary actions, and work schedules.
Ideal Skills and Abilities:
• Administer complex, technical, and sensitive risk management programs in an independent and cooperative manner. • Focus on quality and timeliness. • Adept at working with cross functional teams and senior leaders. • Political savvy. • Excellent communication, presentation, organizational, and analytical skills. • Use information to develop self-insured retention levels, cost allocation amounts, and formulas. • Collect and analyze loss runs and reserve data, review and analyze financial and actuarial reports, and make recommendations for corrections. • Conduct risk inspections and accident investigations, including conducting interviews, collecting, and analyzing evidence, making determinations, drafting report, and defending findings. • Evaluate and develop improvements to risk management operations, procedures, policies, or methods. • Conduct risk management research, evaluate alternatives, make sound recommendations, and prepare effective staff reports. • Establish and maintain a variety of risk management program filing, record keeping, and tracking systems. • Organize and prioritize a variety of risk management programs, services, and multiple tasks in an effective and timely manner.
Ideal Knowledge:
• Legal requirements of claim processing including sufficiency, timeliness, and response. • Principles and practices of claims investigation, evaluation, and valuation. • Insurances, such as general liability, property, workers' compensation, cyber, crime, errors, and omissions, auto and non-owned aircraft policies, insurance industry, certificates of insurance, limitation of liability issues, and complex coverage issues. • Legal system, court system, and litigation system, including discovery, court hearings, settlement negotiations, and legal strategies. • Organization and quality management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of risk management programs. • Principles and practices of risk management program budget development and administration, contract negotiation and management, and sound financial management policies and procedures. • Practices of researching risk management issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. • Fluency with common business and risk management software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in risk management, business or public administration, or a related field.
Required License or Certificate
• Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. • A valid Certified Risk Manager (CRM) certification from the National Alliance for Insurance Education & Research (NAIER), Institute of Crisis & Risk Management (ICRM), Associate in Risk Management (ARM) Insurance Educational Association, RIMS-Certified Risk Management Professional, or similar accredited risk management institution is desired.
To review the Job Description, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/JD%20Risk%20Manager%205-2019.pdf https://get.adobe.com/reader/
Risk Management Unit (Position Code 524)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/5120132
jeid-1ead34dd325e1c458180d7c39a080689
Full Time
Risk Manager, Insurance and Loss Exposure Programs
Valley Water
Salary: $164,320.00 - $209,892.80 Annually
Job Type: Full-Time
Job Number: 01770-E
Location: CA, CA
Department: Office of District Counsel
Closing: 4/14/2024 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview: Valley Water's Risk Manager oversees the Risk Management program and staff which reside within the Office of the District Counsel. The Risk Manager manages, plans, and oversees the insurance and claims/liability programs and advises the business on indemnification and risk allocation matters. This position interfaces closely with business units across the organization and at all levels, including with senior leadership and, occasionally, the Board of Directors.
About Valley Water: Valley Water is a public agency headquartered in San Jose, CA which manages an integrated water resources system that includes the supply of safe, clean water, flood protection and environmental stewardship of streams on behalf of Santa Clara County's approximately two million residents. Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state-of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams to serve nearly two million people in Santa Clara County, which stretches 1,300 square miles and encompasses 15 cities and unincorporated areas.
Valley Water is governed by a seven-member publicly elected Board of Directors and has an annual budget of $857 million.
Key Responsibilities include, but are not limited to:
• Manage the self-administration of Valley Water's liability and property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation. • Participate in the management of legal matters including defense strategy, setting cost allocation amounts and formulas, independently setting and monitoring claims reserves, and presenting claims to and negotiating with excess insurers. • Analyze and evaluate functions and activities for loss exposures; advise and instruct management and staff on identifying and effectively dealing with complex risk exposures and technical risk transfer issues. • Review, discuss, explain, and approve Certificates of Insurance and endorsements; develop and maintain a Certificate Tracking Database. • Administer contractual risk transfer program; develop and implement insurance standards; examine and interpret written agreements to determine and assess contract and permit insurance requirement indemnification issues, limitations on liability provisions, waivers, and job shutdowns; work with vendors and community members on insurance issues. • Negotiate the placement and provisions of Valley Water property, excess liability, auto, professional liability, workers' compensation, non-owned aircraft, cyber, and crime insurance; direct application process, property valuation updates, and broker marketing and insurance review; meet with underwriters; analyze complex coverage issues and negotiate broker and third-party administrator contracts. • Direct actuarial studies for self-insurance programs; collect and analyze loss and reserve data; determine assumptions and advise actuaries on anomalies; analyze actuarial study data and make recommendations for corrections. • Direct the submission of property and excess liability claims to insurers; identify and deal with coverage issues internally or through coverage counsel; recommend insurer settlements. • Perform on-site inspections and investigations with staff, attorneys, underwriters, brokers, and other public agencies to identify and review loss exposures and causal factors; perform stakeholder review of policies and procedures for risk assessment. • Identify and direct subrogation or recovery activities against persons and entities responsible for damage to property or liability losses. • Represent Valley Water to insurance brokers and service providers, underwriters, actuaries, external legal counsel, vendors, other public agencies, and customers/constituents. • Provide training to staff on a variety of topics, including insurance, contractual risk transfer, and risk analysis. • Perform other duties as assigned.
Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of risk management experience, preferably overseeing a risk management program. • Experience managing liability property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation. • A minimum of two years of experience supervising risk management staff (regular, temporary, contract, and/or interns), including responsibility for employee evaluations, salary decisions, hiring, disciplinary actions, and work schedules.
Ideal Skills and Abilities:
• Administer complex, technical, and sensitive risk management programs in an independent and cooperative manner. • Focus on quality and timeliness. • Adept at working with cross functional teams and senior leaders. • Political savvy. • Excellent communication, presentation, organizational, and analytical skills. • Use information to develop self-insured retention levels, cost allocation amounts, and formulas. • Collect and analyze loss runs and reserve data, review and analyze financial and actuarial reports, and make recommendations for corrections. • Conduct risk inspections and accident investigations, including conducting interviews, collecting, and analyzing evidence, making determinations, drafting report, and defending findings. • Evaluate and develop improvements to risk management operations, procedures, policies, or methods. • Conduct risk management research, evaluate alternatives, make sound recommendations, and prepare effective staff reports. • Establish and maintain a variety of risk management program filing, record keeping, and tracking systems. • Organize and prioritize a variety of risk management programs, services, and multiple tasks in an effective and timely manner.
Ideal Knowledge:
• Legal requirements of claim processing including sufficiency, timeliness, and response. • Principles and practices of claims investigation, evaluation, and valuation. • Insurances, such as general liability, property, workers' compensation, cyber, crime, errors, and omissions, auto and non-owned aircraft policies, insurance industry, certificates of insurance, limitation of liability issues, and complex coverage issues. • Legal system, court system, and litigation system, including discovery, court hearings, settlement negotiations, and legal strategies. • Organization and quality management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of risk management programs. • Principles and practices of risk management program budget development and administration, contract negotiation and management, and sound financial management policies and procedures. • Practices of researching risk management issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. • Fluency with common business and risk management software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in risk management, business or public administration, or a related field.
Required License or Certificate
• Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. • A valid Certified Risk Manager (CRM) certification from the National Alliance for Insurance Education & Research (NAIER), Institute of Crisis & Risk Management (ICRM), Associate in Risk Management (ARM) Insurance Educational Association, RIMS-Certified Risk Management Professional, or similar accredited risk management institution is desired.
To review the Job Description, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/JD%20Risk%20Manager%205-2019.pdf https://get.adobe.com/reader/
Risk Management Unit (Position Code 524)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/5120132
jeid-1ead34dd325e1c458180d7c39a080689
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Office of Planned Giving is part of the Development Department’s Individual Giving Team, we collaborate with every other fundraising team and across most of the institution. In our unique role, we cultivate and steward some of the deepest-held connections individuals have with the Center; Our work is to help them define the legacy they wish to leave with the Kennedy Center. Under the direction of the Director of Planned Giving, the Assistant Manager works with key stakeholders across the Development Department to coordinate the acquisition of new legacy donors to grow the portfolio of identified and qualified philanthropic relationships. This includes coordinating tasks for collaboration with the analytics team, performing donor research, coordinating and tracking moves management, and other administrative tasks. In coordination with the team, the Assistant Manager will also support various cultivation events and activities throughout the year, including the annual Legacy Society events and Kennedy Center signature events. The incumbent manages their time, resources, and work load to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to fulfill campaign objectives and goals. Key Responsibilities Planned Giving Portfolio: Support the Director of Planned Giving in the portfolio management for Legacy Donors & Prospect. Working closely with intelligence and analytics team to maintain and grow pipeline of prospects and moves management plans. Conducting qualification research on prospects and donors. Engage with donors and prospects to identify and qualify new donor relationships. Collaborating with other Individual Giving team members providing gift planning support. Legacy Society Events Support: Support the Planned Giving team to execute annual cultivation and stewardship events. Coordinating administrative and logistic support with internal and external event and artistic teams. Supporting the Director of Planned Giving to ensure internal stakeholders receive timely project management communications. Stewardship & Inbound Request Response: Support the Planned Giving team to ensure prompt responses to informational inquiries. Engaging directly with Legacy Society members to ensure benefit fulfillment and general information requests. Coordinating with members of the Planned Giving team to ensure timely and appropriate responses to inbound communication. Communications & Marketing Support: Supporting the Planned Giving team in the comprehensive, multi-channel gift planning marketing campaign. Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of 2-3 years gift planning or development experience required, preference for experience related to estate planning, tax advising, or other legal/paralegal equivalent. Experience with Tessitura or nonprofit experience with CRM database preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level varies and may be very loud. Travel up to 5% may be required. This position is eligible for flexible work arrangements.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Office of Planned Giving is part of the Development Department’s Individual Giving Team, we collaborate with every other fundraising team and across most of the institution. In our unique role, we cultivate and steward some of the deepest-held connections individuals have with the Center; Our work is to help them define the legacy they wish to leave with the Kennedy Center. Under the direction of the Director of Planned Giving, the Assistant Manager works with key stakeholders across the Development Department to coordinate the acquisition of new legacy donors to grow the portfolio of identified and qualified philanthropic relationships. This includes coordinating tasks for collaboration with the analytics team, performing donor research, coordinating and tracking moves management, and other administrative tasks. In coordination with the team, the Assistant Manager will also support various cultivation events and activities throughout the year, including the annual Legacy Society events and Kennedy Center signature events. The incumbent manages their time, resources, and work load to maximize productivity and financial results; exercises discretion; evaluates complex internal and external relationships; and regularly takes initiative to fulfill campaign objectives and goals. Key Responsibilities Planned Giving Portfolio: Support the Director of Planned Giving in the portfolio management for Legacy Donors & Prospect. Working closely with intelligence and analytics team to maintain and grow pipeline of prospects and moves management plans. Conducting qualification research on prospects and donors. Engage with donors and prospects to identify and qualify new donor relationships. Collaborating with other Individual Giving team members providing gift planning support. Legacy Society Events Support: Support the Planned Giving team to execute annual cultivation and stewardship events. Coordinating administrative and logistic support with internal and external event and artistic teams. Supporting the Director of Planned Giving to ensure internal stakeholders receive timely project management communications. Stewardship & Inbound Request Response: Support the Planned Giving team to ensure prompt responses to informational inquiries. Engaging directly with Legacy Society members to ensure benefit fulfillment and general information requests. Coordinating with members of the Planned Giving team to ensure timely and appropriate responses to inbound communication. Communications & Marketing Support: Supporting the Planned Giving team in the comprehensive, multi-channel gift planning marketing campaign. Other duties as assigned. Key Qualifications Bachelor’s degree required. Minimum of 2-3 years gift planning or development experience required, preference for experience related to estate planning, tax advising, or other legal/paralegal equivalent. Experience with Tessitura or nonprofit experience with CRM database preferred. Candidate must be local or willing to relocate to the DMV area. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level varies and may be very loud. Travel up to 5% may be required. This position is eligible for flexible work arrangements.
Utilize your Real Estate experience to assist NEIWPCC and the Long Island Sound Study (LISS) with the goal of conserving 3,000 acres of land in New York State by 2035!
We’re searching for a Real Property Coordinator to join our team and provide necessary support in the acquisition of land in the Long Island Sound watershed to restore and protect clean water and thriving wildlife habitats. In this position, you will:
Assist with applications for proposed land acquisition projects.
Perform and/or review property inspections, appraisals, field inspections, surveys and title searches.
Negotiate with sellers, respond to inquiries, and attend meetings with landowners and stakeholders.
Monitor project progress, maintain files and databases, and utilize GIS maps for analysis.
The successful candidate will have:
A bachelor’s degree in business, marketing, finance, or related field.
Real Estate experience in two or more of the following areas: appraisal review, title research, clearance and/or closings, negotiation, contract drafting, field inspections, mapping, and land surveying.
Knowledge of or strong interest in environmental issues and land conservation.
Excellent communication skills and attention to detail.
Ability to use and master ArcGIS and Microsoft Office Suite.
Ability to work with a diverse group of stakeholders with different interests and backgrounds.
This full-time NEIWPCC position will work 7.5 hours per day and is based in Stony Brook, NY. Duties will be performed largely in an office setting with travel, for which a valid driver’s license and private means of transportation is required. After six months, this position may be eligible for a hybrid work schedule, subject to approval and program needs. Proof of COVID-19 vaccination required.
The anticipated annual salary range for this position is $60,000 to $75,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave per year.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
To Apply, submit cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by April 7, 2024. Please reference #24-LISS-005 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
NEIWPCC’s Diversity Commitment: NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Full Time
Utilize your Real Estate experience to assist NEIWPCC and the Long Island Sound Study (LISS) with the goal of conserving 3,000 acres of land in New York State by 2035!
We’re searching for a Real Property Coordinator to join our team and provide necessary support in the acquisition of land in the Long Island Sound watershed to restore and protect clean water and thriving wildlife habitats. In this position, you will:
Assist with applications for proposed land acquisition projects.
Perform and/or review property inspections, appraisals, field inspections, surveys and title searches.
Negotiate with sellers, respond to inquiries, and attend meetings with landowners and stakeholders.
Monitor project progress, maintain files and databases, and utilize GIS maps for analysis.
The successful candidate will have:
A bachelor’s degree in business, marketing, finance, or related field.
Real Estate experience in two or more of the following areas: appraisal review, title research, clearance and/or closings, negotiation, contract drafting, field inspections, mapping, and land surveying.
Knowledge of or strong interest in environmental issues and land conservation.
Excellent communication skills and attention to detail.
Ability to use and master ArcGIS and Microsoft Office Suite.
Ability to work with a diverse group of stakeholders with different interests and backgrounds.
This full-time NEIWPCC position will work 7.5 hours per day and is based in Stony Brook, NY. Duties will be performed largely in an office setting with travel, for which a valid driver’s license and private means of transportation is required. After six months, this position may be eligible for a hybrid work schedule, subject to approval and program needs. Proof of COVID-19 vaccination required.
The anticipated annual salary range for this position is $60,000 to $75,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave per year.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
To Apply, submit cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by April 7, 2024. Please reference #24-LISS-005 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
NEIWPCC’s Diversity Commitment: NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Finance Manager, Financial Planning & Analysis will be instrumental in establishing efficient and effective financial processes to support the daily operations of the Kennedy Center. The individual will reinforce consistent financial analysis to inform data-driven decisions by providing in-depth financial analysis and reporting to support the Kennedy Center’s annual operations plans to achieve current and future program objectives. The individual will oversee and manage reporting, analysis, and development of the Kennedy Center’s financial plans for operations to include the annual budget and ongoing projection cycles throughout the fiscal year. The Senior Finance Manager is responsible for leading, training, and developing staff; project managing and leading the Center through its core financial planning processes; maintaining relationships with Program leads; and liaising with external financial parties to include auditors and other third-party partners. Key Responsibilities Provide financial management and oversight of the Kennedy Center’s Trust budget, including both operating and capital budgets. Oversee dissemination of quarterly and monthly budget variance reports. Lead the analysis of current year budgets and projections by developing and maintaining complex financial analysis on the entirety of the Kennedy Center’s Trust operations. Establish strong partnerships with other departments to identify areas of concern and facilitate future recommended projection changes. Drive core financial planning processes by being a leader in project management. Maintain confidentiality of financial information, or any other tasks assigned by the organization. Develop, build, and maintain financial products that can summarize complex financial information into concise reports. Using such products, provide expert advice to the Vice President, Financial Planning & Analysis, Chief Financial Officer, and other senior leaders on budget/projection development, financial trends, risks, and opportunities. Lead cross-cutting analysis that brings together key financial stakeholders such as Development, Marketing, Finance, Program Leads, and Senior Management. Lead monthly revenue alignment analysis that maps expense projections with restricted revenues so that the Kennedy Center can optimize its use of restricted revenues in a matrixed funding environment. Support the preparation of financial statements and coordination with independent auditors for all annual and quarterly audit planning and execution functions. Assist in the implementation and upgrades of financial systems, which includes designing systems and processes, migrating data, testing, training, and administration. Develop and provide training presentations for users across the organization. Work with business unit leaders for solutions that drive cross-functional impact. Assist in establishing short and long-range departmental goals, objectives, policies, and operating procedures. Maintains close communication with internal users and decision-makers to stay abreast of business needs or industry trends, opportunities, and threats. Develop benchmarks and key indicators for measuring the financial performance of the Kennedy Center over the short and long-term. Foster a culture of service and excellence that motivates staff and encourages collaboration in order to provide the best experience for our customers. Empower and mentor team members to advance their professional growth. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, commerce or a related field required. At least ten (10) years of experience in financial management within the nonprofit industry with at least three (3) years of management experience. MBA or CPA is a plus. Proven track record of driving innovation and continuous improvements while championing change. Strong leadership and problem-solving skills that bring a department together to foster teamwork and achieve great results. Expert in quantitative analysis and Microsoft Excel including complex formulas and financial modeling. Power Query is a plus. Strong organizational, conflict management, analytical, and strategic thinking skills Ability to adapt within a rapidly changing environment. Effective communication and follow through that build and maintain strong relationships with internal and external customers.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Finance Manager, Financial Planning & Analysis will be instrumental in establishing efficient and effective financial processes to support the daily operations of the Kennedy Center. The individual will reinforce consistent financial analysis to inform data-driven decisions by providing in-depth financial analysis and reporting to support the Kennedy Center’s annual operations plans to achieve current and future program objectives. The individual will oversee and manage reporting, analysis, and development of the Kennedy Center’s financial plans for operations to include the annual budget and ongoing projection cycles throughout the fiscal year. The Senior Finance Manager is responsible for leading, training, and developing staff; project managing and leading the Center through its core financial planning processes; maintaining relationships with Program leads; and liaising with external financial parties to include auditors and other third-party partners. Key Responsibilities Provide financial management and oversight of the Kennedy Center’s Trust budget, including both operating and capital budgets. Oversee dissemination of quarterly and monthly budget variance reports. Lead the analysis of current year budgets and projections by developing and maintaining complex financial analysis on the entirety of the Kennedy Center’s Trust operations. Establish strong partnerships with other departments to identify areas of concern and facilitate future recommended projection changes. Drive core financial planning processes by being a leader in project management. Maintain confidentiality of financial information, or any other tasks assigned by the organization. Develop, build, and maintain financial products that can summarize complex financial information into concise reports. Using such products, provide expert advice to the Vice President, Financial Planning & Analysis, Chief Financial Officer, and other senior leaders on budget/projection development, financial trends, risks, and opportunities. Lead cross-cutting analysis that brings together key financial stakeholders such as Development, Marketing, Finance, Program Leads, and Senior Management. Lead monthly revenue alignment analysis that maps expense projections with restricted revenues so that the Kennedy Center can optimize its use of restricted revenues in a matrixed funding environment. Support the preparation of financial statements and coordination with independent auditors for all annual and quarterly audit planning and execution functions. Assist in the implementation and upgrades of financial systems, which includes designing systems and processes, migrating data, testing, training, and administration. Develop and provide training presentations for users across the organization. Work with business unit leaders for solutions that drive cross-functional impact. Assist in establishing short and long-range departmental goals, objectives, policies, and operating procedures. Maintains close communication with internal users and decision-makers to stay abreast of business needs or industry trends, opportunities, and threats. Develop benchmarks and key indicators for measuring the financial performance of the Kennedy Center over the short and long-term. Foster a culture of service and excellence that motivates staff and encourages collaboration in order to provide the best experience for our customers. Empower and mentor team members to advance their professional growth. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, commerce or a related field required. At least ten (10) years of experience in financial management within the nonprofit industry with at least three (3) years of management experience. MBA or CPA is a plus. Proven track record of driving innovation and continuous improvements while championing change. Strong leadership and problem-solving skills that bring a department together to foster teamwork and achieve great results. Expert in quantitative analysis and Microsoft Excel including complex formulas and financial modeling. Power Query is a plus. Strong organizational, conflict management, analytical, and strategic thinking skills Ability to adapt within a rapidly changing environment. Effective communication and follow through that build and maintain strong relationships with internal and external customers.
Cascade PBS is a non-profit public media organization. This position will drive new revenue for creative agency services supporting companies and nonprofits in the Pacific Northwest. Help clients solve marketing and communication challenges with video production, animation, editing, writing, brand consulting and more!
The revenue from the creative agency contributes to the operations and programming of Cascade PBS, a community-supported, locally-owned public media organization serving the Cascade region with PBS national programming, original local TV series, independent investigative journalism and a diverse range of community events.
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Salary: $42,000 base plus competitive commission structure ($42,000 - $100,000)
Location: Seattle - Must live in WA State, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Employer-paid Orca Pass
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Initiate, cultivate, and secure creative agency partnerships with companies and nonprofits through outside sales tactics.
Develop comprehensive knowledge of creative products, packaging and pricing.
Craft compelling sales message and sales materials in partnership with the Director of Sponsorship and Chief Creative Officer.
Plan and conduct sales presentations.
Negotiate and finalize contracts.
Secure clients and meet or exceed revenue goals.
Manage and grow ongoing client relationships.
Maintain up-to-date account and prospect information, including contact management information and affidavits.
Work with producers, editors, writers, animators and other creative team members to ensure client satisfaction.
Coordinate payment schedules with Accounts Receivable.
Plan and conduct team sales calls including staff from Creative Works, Sponsorship and other departments as needed.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent presentation skills and proven track record of sales success required
Must be comfortable with cold calls
Ability to multi-task, troubleshoot and deal with deadlines required
A working knowledge of audience research, contact management and traffic systems preferred
Working knowledge of MS Office (Word, Excel, and Outlook)
EDUCATION AND EXPERIENCE
Three years’ creative agency or business-to-business sales experience required
Familiarity with creative agency sales preferred
Experience in outside sales required
Established clients and/or contact list preferred
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to sit or stand for extended periods
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
Ability to work some evenings and weekends
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org .
Full Time
Cascade PBS is a non-profit public media organization. This position will drive new revenue for creative agency services supporting companies and nonprofits in the Pacific Northwest. Help clients solve marketing and communication challenges with video production, animation, editing, writing, brand consulting and more!
The revenue from the creative agency contributes to the operations and programming of Cascade PBS, a community-supported, locally-owned public media organization serving the Cascade region with PBS national programming, original local TV series, independent investigative journalism and a diverse range of community events.
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Salary: $42,000 base plus competitive commission structure ($42,000 - $100,000)
Location: Seattle - Must live in WA State, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Employer-paid Orca Pass
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Initiate, cultivate, and secure creative agency partnerships with companies and nonprofits through outside sales tactics.
Develop comprehensive knowledge of creative products, packaging and pricing.
Craft compelling sales message and sales materials in partnership with the Director of Sponsorship and Chief Creative Officer.
Plan and conduct sales presentations.
Negotiate and finalize contracts.
Secure clients and meet or exceed revenue goals.
Manage and grow ongoing client relationships.
Maintain up-to-date account and prospect information, including contact management information and affidavits.
Work with producers, editors, writers, animators and other creative team members to ensure client satisfaction.
Coordinate payment schedules with Accounts Receivable.
Plan and conduct team sales calls including staff from Creative Works, Sponsorship and other departments as needed.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent presentation skills and proven track record of sales success required
Must be comfortable with cold calls
Ability to multi-task, troubleshoot and deal with deadlines required
A working knowledge of audience research, contact management and traffic systems preferred
Working knowledge of MS Office (Word, Excel, and Outlook)
EDUCATION AND EXPERIENCE
Three years’ creative agency or business-to-business sales experience required
Familiarity with creative agency sales preferred
Experience in outside sales required
Established clients and/or contact list preferred
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to sit or stand for extended periods
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
Ability to work some evenings and weekends
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org .
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Digital Content Manager is responsible for overseeing the daily content production for the Kennedy Center web site. The preferred candidate should have experience working in both a high-volume and fast-paced team environment and demonstrate managerial or leadership skills. Experience managing production schedules to ensure on-time delivery of digital projects including coordinating tasks and addressing potential roadblocks is essential. This role includes managing content creators and frequent collaboration with internal stakeholders to ensure the delivery of high-quality content that helps drive engagement while supporting organizational goals. Key Responsibilities Project and Resource Management Oversee the day-to-day web site production pipeline including planning and scheduling of required tasks and resources. Manage service requests to ensure timely and effective resolution of digital content related tasks and issues. Manage the project intake process, ensuring clear communication channels and efficient workflows. Collaborate directly with stakeholders to define project scope, objectives, and success criteria. Evaluate project requests, gather necessary information, and prioritize based on strategic goals and available resources. Content Publishing Create, update and maintain digital content for web site using the content management systems (CMS) platform. Manage staff on using CMS to publish and update website content. Schedule and coordinate the timely release of content, taking into account seasonal performance calendars and marketing initiatives. Participate in development of new website functionality and features through requirements gathering, testing and end-user feedback. Quality Assurance Oversee and coordinate testing to ensure all published content meets quality standards, including grammar, style, and brand guidelines. Training Provide training and documentation for content contributors to ensure consistency in content creation and publishing processes. Other duties as assigned. Key Qualifications Bachelor’s degree Experience working within a team environment in a management or lead role. Minimum 5 years hands-on experience working on large scale websites. Experience using project and task management software such as Jira or Asana. Strong familiarity working with CMS platforms. Advanced understanding of HTML & CSS required. Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies. Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units. Working knowledge of W3C web standards and accessibility requirements. Candidate must be local or willing to relocate to the DMV area.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. MUST BE A PERMANENT ALACHUA COUNTY LIBRARY DISTRICT EMPLOYEE TO APPLY FOR THIS POSITION. Additional Preferred Qualifications: Experience working with Drupal or other content management systems. Website development, administration, or design experience. Experience working with Polaris or other library catalog system administration or reporting. Public library experience Web accessibility experience Position Summary This is independent, technical, and professional work in the development, support, and on-going maintenance of the Alachua County Library District webs sites and online public services. An employee assigned to this classification is responsible for providing front-line support for the Library District web sites and online services and performs a variety of tasks relating to front line support, troubleshooting, development, testing, implementation, and maintenance of library websites, platforms, and online services with consideration of usability and accessibility best practices in accordance with Americans with Disabilities Act (ADA) and Section 508. This includes studying and evaluating alternatives, recommending procurement, and implementation of the most efficient modules, and presenting training materials and sessions to staff and the public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Maintains and supports all Library District websites and outsourced vendor software and web application development. Assists in the design, development, maintenance, and upgrading of library websites using the latest web language standards such as HTML and CSS, and documents the development of web pages according to Library District specifications; works with Marketing Department to develop optimal graphics and images for Library District websites. Modifies user interface and existing programs in response to user needs. Assists in the evaluation, testing, and troubleshooting of interfaces to produce desired outcome and makes recommendations for improving operational efficiency and productivity. Consults with staff to evaluate input, processing requirements, and desired output making recommendations on effective use of software modules. Evaluates existing web applications and new innovations in application modules. Recommends additions and/or changes to the existing systems. Provides training and technical support to the public and staff at all levels of the organization on Web development and usage. Assists staff and users in troubleshooting problems with Windows, MacIntosh, Apple (iOS), and Android operating systems, including eReader devices such as Kindles and Nooks. Conducts capacity planning to properly maintain and monitor disc space utilization and sufficient memory configuration. Assists with SQL reporting. Works as liaison with software vendors to debug, monitor and resolve operating conflicts or problems. Assists staff with problem identification, problem solving and trouble-shooting as required. Assists the manager with developing long and short-range goals and objectives. Creates and edits web content. Performs related work duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Knowledge, Skills, and Abilities Considerable knowledge of HTML, CSS, SQL, Content Management Systems such as Drupal, and graphics software programs. Considerable knowledge of the latest Web standards for accessibility, including W3C and Section 508, and familiarity with online accessibility best practices in the online use of Word, Excel, and PDF documents. Knowledge of principles, practices, and techniques used in developing and maintaining websites Ability to understand and follow complex oral written instructions with attention to detail. Ability to communicate effectively both verbally and in writing. Ability to effectively prioritize and organize work. Ability to train and motivate staff in the use of websites and online services. Ability to establish and maintain effective work relationships with Library District employees and employees of other agencies/companies, and the general public. Ability to understand how and why Library policies and procedures were developed. Ability to ensure patron compliance of all policies and procedures through effective communication and enforcement. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Full-time
Minimum Qualifications Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. MUST BE A PERMANENT ALACHUA COUNTY LIBRARY DISTRICT EMPLOYEE TO APPLY FOR THIS POSITION. Additional Preferred Qualifications: Experience working with Drupal or other content management systems. Website development, administration, or design experience. Experience working with Polaris or other library catalog system administration or reporting. Public library experience Web accessibility experience Position Summary This is independent, technical, and professional work in the development, support, and on-going maintenance of the Alachua County Library District webs sites and online public services. An employee assigned to this classification is responsible for providing front-line support for the Library District web sites and online services and performs a variety of tasks relating to front line support, troubleshooting, development, testing, implementation, and maintenance of library websites, platforms, and online services with consideration of usability and accessibility best practices in accordance with Americans with Disabilities Act (ADA) and Section 508. This includes studying and evaluating alternatives, recommending procurement, and implementation of the most efficient modules, and presenting training materials and sessions to staff and the public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Maintains and supports all Library District websites and outsourced vendor software and web application development. Assists in the design, development, maintenance, and upgrading of library websites using the latest web language standards such as HTML and CSS, and documents the development of web pages according to Library District specifications; works with Marketing Department to develop optimal graphics and images for Library District websites. Modifies user interface and existing programs in response to user needs. Assists in the evaluation, testing, and troubleshooting of interfaces to produce desired outcome and makes recommendations for improving operational efficiency and productivity. Consults with staff to evaluate input, processing requirements, and desired output making recommendations on effective use of software modules. Evaluates existing web applications and new innovations in application modules. Recommends additions and/or changes to the existing systems. Provides training and technical support to the public and staff at all levels of the organization on Web development and usage. Assists staff and users in troubleshooting problems with Windows, MacIntosh, Apple (iOS), and Android operating systems, including eReader devices such as Kindles and Nooks. Conducts capacity planning to properly maintain and monitor disc space utilization and sufficient memory configuration. Assists with SQL reporting. Works as liaison with software vendors to debug, monitor and resolve operating conflicts or problems. Assists staff with problem identification, problem solving and trouble-shooting as required. Assists the manager with developing long and short-range goals and objectives. Creates and edits web content. Performs related work duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Knowledge, Skills, and Abilities Considerable knowledge of HTML, CSS, SQL, Content Management Systems such as Drupal, and graphics software programs. Considerable knowledge of the latest Web standards for accessibility, including W3C and Section 508, and familiarity with online accessibility best practices in the online use of Word, Excel, and PDF documents. Knowledge of principles, practices, and techniques used in developing and maintaining websites Ability to understand and follow complex oral written instructions with attention to detail. Ability to communicate effectively both verbally and in writing. Ability to effectively prioritize and organize work. Ability to train and motivate staff in the use of websites and online services. Ability to establish and maintain effective work relationships with Library District employees and employees of other agencies/companies, and the general public. Ability to understand how and why Library policies and procedures were developed. Ability to ensure patron compliance of all policies and procedures through effective communication and enforcement. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
Full Time
Program Manager, Planned Giving
University Job Title: Development Associate, Manager
Bargaining Unit: None - Not included in the union (Yale Union Group)
Time Type: Full time
Duration Type: Regular
Compensation Grade: Administration & Operations
Wage Ranges: Click https://your.yale.edu/work-yale/careers/wage-ranges to see our Wage Ranges
Work Location: Central Campus
Worksite Address: 157 Church Street New Haven, CT 06510
Work Week: Standard (M-F equal number of hours per day)
Searchable Job Family: Communications/Editing/Teaching, Development
Total # of Hours to be Works: 37.5
Position Focus:
Reporting to the University Director, Planned Giving, the Program Manager directs a team of program coordinators to ensure a high level of administrative support for the Planned Giving team, including assisting the Director and frontline gift officers in their work to raise and steward planned gifts for Yale's highest priorities. The Program Manager oversees support for an integrated program specializing in structured gift vehicles to provide vital charitable support for the university while meeting a donor's tax or personal financial goals. This role focuses on implementing processes for efficient gift processing, identifying best practices for tracking goals, supporting program coordinators with the production of written content for internal partners as well as donors, the generation of gift illustrations, and generally contributing to a growing and busy specialized fundraising arm. The Program Manager also develops, directs, and trains staff and colleagues on processes and policies with a focus on information and records management.
Specific duties include: Supervision of a staff of program coordinators, with responsibilities including active management/oversight of workflow, providing feedback and coaching to staff, and implementing and overseeing onboarding efforts. Development of processes for briefings and correspondence, and monitoring of quality standards for all written materials provided by and for Planned Giving and university partners. Oversight and development of a stewardship program to maintain contact with planned giving donors, including project oversight for events, both virtual and in-person. Acting as an operational resource for Planned Giving, innovating and developing best practices in line with changing departmental needs, setting and overseeing guidelines for internal and external processes, and maintaining a department calendar to track deadlines. Monitoring intake of inquiries from donors and acting as a point person for internal partners. Serving as a team resource and subject matter expert in Yale's CRM database, Hopper, and ensure support of operations relating to, for example, data entry, goal-tracking and year-end reporting. Partnering and liaising with colleagues to manage and track a publications calendar for deliverables. Serving as a key contact for banking partner, BNY Mellon.
The following responsibilities are generic in nature. Applicants will find the information in this Position Focus to be most relevant to the needs of the position.
Cover letter required with application.
Essential Duties:
1. Plans, directs and oversees programmatic activities in support of the overall mission. Initiates, develops and oversees projects that advance the unit’s goals.2. Tracks program activities and regularly informs leadership of progress. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives. Develops, as needed, metrics to identify and measure success.3. Develops, implements, and maintains operational policies and procedures. Innovates and develops best practices in line with changing unit and departmental needs. Serves as a resource to the unit director and others, as needed, in the work of the team.4. Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work. Meets regularly with direct reports and provides feedback and conducts reviews. Evaluates team productivity and makes necessary adjustments.5. Sets and maintains quality standards for all materials provided by and for the unit. Devises and implements plans for communications with stakeholders and others.6. May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.7. May hire and directly supervises unit’s student employees, including training and coordination of project assignments.8. Keeps abreast of University information, disseminating to team members as appropriate.9. May perform other duties as assigned.
Required Education and Experience:
Bachelor's Degree and two years of related experience and two years’ supervisory experience or equivalent combination of experience and education.
Required Skill/Ability 1:
Superior interpersonal skills. Ability to train and coach staff with varying experience and expertise. Ability to interact in a professional manner with senior administrators and donors.
Required Skill/Ability 2:
Excellent verbal and written communication skills, editorial skills, and attention to detail. Strong information management and computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Required Skill/Ability 3:
Professionalism, maturity, and ability to maintain strict confidentiality.
Required Skill/Ability 4:
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment. Strong organizational and problem-solving skills. Ability to initiate and apply creative solutions.
Required Skill/Ability 5:
Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.) Ability to work well independently and as part of a diverse team.
Preferred Education, Experience and Skills:
Experience in a University setting or with development work. Familiarity with Yale. Experience working directly with senior executives, faculty, or administrators. Ability to design, implement, and document business, information, and report management processes and policies. Experience in supervising staff.
Drug Screen: No
Health Screening: No
Background Check Requirements:
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement:
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.yale.edu/health-guidelines
Posting Disclaimer:
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
To apply, visit https://apptrkr.com/4984223
Yale is a tobacco-free campus.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center for the Performing Arts strives to deliver efficient and effective technology solutions across a wide range of disciplines and departments. Our success is largely dependent on the stellar ability of the program and project management team. We’re currently searching for an experienced Senior Program Director, (SPD) Technology to join our team. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. This position requires hands-on experience in all aspects of program and project management and software architecture. The SPD must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP. The SPD will also play a key role in managing several vendor relationships. Key Responsibilities Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances Partner with IT and non-IT business sponsors to define success metrics and criteria Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of the Kennedy Center’s operational and mission objectives Manage user expectations with respect to the finished product; provide projects oversight Create and communicate project status, team and stakeholder meeting agendas, and other communication as required Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs Prioritize IT initiatives across functional work areas for effective resource planning Continually update and follow up with relevant business stakeholders of project status and periodically publish project status reports. Assess and resolve all high priority project risks as they are encountered Develop the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts Works in a fast-paced project delivery environment collaborating with internal clients, vendors, stakeholders, and sponsors Organizes and guides project operations through Agile methodologies; defines roles and responsibilities for users and stakeholders Identify, assess, and control risks and plan responses to increase the likelihood of successful completion of technology projects Mentor project team and stakeholders on project management process and requirements Assist the Technology, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals, and project scoping Key Qualifications Bachelor’s degree (or equivalent) preferably in IT, Project Management, or a business-related field. At least 10 years of experience in IT program and project management. 10+ years’ experience with Agile project management delivery. PMP certification, business analyst background, highly desired. End-to-end working knowledge of CRM, data and systems integration and implementation of HRIS (UKG), ERP (Sage Intacct) systems Experience working within a highly complex organization as a project or program manager and enterprise IT environments Outstanding knowledge of change management principles Strong verbal and written communication skills, including the ability to present IT and project management information to a non-IT audience Proficiency in Microsoft Office and working knowledge of related financial systems
The John F. Kennedy Center for Performing Arts
Washington DC
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Strategy and Operations Coordinator will serve as a critical support position for the Office of the General Director, responsible for working in close coordination with the Director of Administration and Governance to accomplish three primary bodies of work: finance, governance, and the execution of strategy and planning for Washington National Opera. The Strategy and Operations Coordinator may also provide support for other work across the Office of the General Director, to include audience building and constituent relations initiatives. This work will be accomplished through the close collaboration with the Director of Administration and Governance, the Manager of Constituent Relations and Audience Building, and the Executive Assistant to the General Director. The Strategic and Operations Coordinator will be required to be in communication with members of WNO’s Board of Trustees, and will also liaise with financial operations professionals of WNO and the Kennedy Center. The incumbent to this role should be detail-oriented, and must be a strong, persistent, and clear communicator, who is able to work across all levels of the organization, and with external stakeholders, to advance several aspects of WNO’s Strategic Plan, especially those in the category of Organizational Strength. Key Responsibilities Finance: Support the Director of Administration & Governance in overseeing WNO’s Finance function. The Strategy and Operations Coordinator will be responsible for data entry in KC Master (and/or successor software) for each WNO budget round and KC fiscal year projection, and will create and continually update documents that guide WNO fiscal year budget creation and year-to-date budget tracking (e.g. WNO season financial assumptions spreadsheet, departmental budget tracking sheets). This role will also provide administrative support for WNO Admin Finance functions, e.g.:
Management of WNO’s three leases and landlord relationships (administrative offices lease, rehearsal studio lease, scenery warehouse lease) Data collection from WNO departments for Kennedy Center financial projections and WNO budget drafts Assist Director of Administration & Governance in providing day-to-day oversight and liaising with WNO budget managers to and solve problems through financial analysis and interdepartmental coordination. Governance: Partner with the Director of Administration and Governance to accomplish all aspects of the planning and execution of meetings of the WNO Board of Trustees, to include: preparation of Board and Committee meeting agendas, meeting packets, and presentation materials, meeting schedule coordination with committee chairs; collection of RSVP’s for Board and Committee meetings, maintenance of master calendar of Board and Committee meetings, providing administrative support for scheduling meetings and communicating meeting times and dates. As directed by Director of Administration & Governance, provide administrative and content-development support to accomplish the planning, execution, and work especially for WNO’s four major governance/strategic committees:
Executive Committee Finance Committee (e.g. assembly of meeting packets and key documents) Nominating and Governance Committee (e.g. assembly of Trustee engagement reports, candidate profiles, memos) Strategic Planning Committee (assembly and creation of meeting materials, assisting with benchmarking data assembly and tracking tools, assist with strategic financial modeling) Strategy and Planning: Once WNO Strategic Plan is complete in 2024, assist Director of Administration & Governance in developing and implementing ongoing data collection as benchmarks for assessing strategic plan success. Support the incorporation of Strategic Plan objectives into ongoing work of all WNO Committees: Community Engagement, Education, and Social Impact Corporate Development Diversity, Equity, and Inclusivity Finance Marketing & Audience Building Nominating & Governance Assist with the development of strategy and execution of the incorporation of Strategic Plan objectives and measurement against metrics into bi-weekly WNO All-Staff meetings, WNO Department Goals, WNO Annual Report, and WNO section of KC Annual Report. Complete data collection and content development as necessary to support the above efforts. WNO Organizational Culture projects: Provide administrative support for special initiatives to support high levels of WNO staff engagement, alignment toward a high-performing and inclusive culture, and increased accountability and professional trust e.g. administrative support for WNO staff retreats and social events, such as venue planning and catering, timeline and Asana action step management for WNO action planning based on engagement survey results, etc. Ongoing projects: Demonstrate project management skills and provide support for various administrative projects across the Office of the General Director, including occasional support of the Manager of Constituent Relations and Audience Building. Assist other departments with WNO questions and issues as needed. Other duties as assigned. Key Qualifications Minimum of 3 years of administrative experience, preferably in the not-for-profit or arts space. Successful candidates will be customer service-oriented, and will be able to understand the ‘big picture’ while also having the capacity to handle day-to-day details. Excellent communication, writing, problem-solving, creativity, flexibility, and diplomacy skills are essential. Must have the ability to focus simultaneously on the execution of details, and the advancement of strategy. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information The position may require occasional travel throughout the region. The position requires occasional evening and weekend hours.
Full Time Regular
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Strategy and Operations Coordinator will serve as a critical support position for the Office of the General Director, responsible for working in close coordination with the Director of Administration and Governance to accomplish three primary bodies of work: finance, governance, and the execution of strategy and planning for Washington National Opera. The Strategy and Operations Coordinator may also provide support for other work across the Office of the General Director, to include audience building and constituent relations initiatives. This work will be accomplished through the close collaboration with the Director of Administration and Governance, the Manager of Constituent Relations and Audience Building, and the Executive Assistant to the General Director. The Strategic and Operations Coordinator will be required to be in communication with members of WNO’s Board of Trustees, and will also liaise with financial operations professionals of WNO and the Kennedy Center. The incumbent to this role should be detail-oriented, and must be a strong, persistent, and clear communicator, who is able to work across all levels of the organization, and with external stakeholders, to advance several aspects of WNO’s Strategic Plan, especially those in the category of Organizational Strength. Key Responsibilities Finance: Support the Director of Administration & Governance in overseeing WNO’s Finance function. The Strategy and Operations Coordinator will be responsible for data entry in KC Master (and/or successor software) for each WNO budget round and KC fiscal year projection, and will create and continually update documents that guide WNO fiscal year budget creation and year-to-date budget tracking (e.g. WNO season financial assumptions spreadsheet, departmental budget tracking sheets). This role will also provide administrative support for WNO Admin Finance functions, e.g.:
Management of WNO’s three leases and landlord relationships (administrative offices lease, rehearsal studio lease, scenery warehouse lease) Data collection from WNO departments for Kennedy Center financial projections and WNO budget drafts Assist Director of Administration & Governance in providing day-to-day oversight and liaising with WNO budget managers to and solve problems through financial analysis and interdepartmental coordination. Governance: Partner with the Director of Administration and Governance to accomplish all aspects of the planning and execution of meetings of the WNO Board of Trustees, to include: preparation of Board and Committee meeting agendas, meeting packets, and presentation materials, meeting schedule coordination with committee chairs; collection of RSVP’s for Board and Committee meetings, maintenance of master calendar of Board and Committee meetings, providing administrative support for scheduling meetings and communicating meeting times and dates. As directed by Director of Administration & Governance, provide administrative and content-development support to accomplish the planning, execution, and work especially for WNO’s four major governance/strategic committees:
Executive Committee Finance Committee (e.g. assembly of meeting packets and key documents) Nominating and Governance Committee (e.g. assembly of Trustee engagement reports, candidate profiles, memos) Strategic Planning Committee (assembly and creation of meeting materials, assisting with benchmarking data assembly and tracking tools, assist with strategic financial modeling) Strategy and Planning: Once WNO Strategic Plan is complete in 2024, assist Director of Administration & Governance in developing and implementing ongoing data collection as benchmarks for assessing strategic plan success. Support the incorporation of Strategic Plan objectives into ongoing work of all WNO Committees: Community Engagement, Education, and Social Impact Corporate Development Diversity, Equity, and Inclusivity Finance Marketing & Audience Building Nominating & Governance Assist with the development of strategy and execution of the incorporation of Strategic Plan objectives and measurement against metrics into bi-weekly WNO All-Staff meetings, WNO Department Goals, WNO Annual Report, and WNO section of KC Annual Report. Complete data collection and content development as necessary to support the above efforts. WNO Organizational Culture projects: Provide administrative support for special initiatives to support high levels of WNO staff engagement, alignment toward a high-performing and inclusive culture, and increased accountability and professional trust e.g. administrative support for WNO staff retreats and social events, such as venue planning and catering, timeline and Asana action step management for WNO action planning based on engagement survey results, etc. Ongoing projects: Demonstrate project management skills and provide support for various administrative projects across the Office of the General Director, including occasional support of the Manager of Constituent Relations and Audience Building. Assist other departments with WNO questions and issues as needed. Other duties as assigned. Key Qualifications Minimum of 3 years of administrative experience, preferably in the not-for-profit or arts space. Successful candidates will be customer service-oriented, and will be able to understand the ‘big picture’ while also having the capacity to handle day-to-day details. Excellent communication, writing, problem-solving, creativity, flexibility, and diplomacy skills are essential. Must have the ability to focus simultaneously on the execution of details, and the advancement of strategy. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information The position may require occasional travel throughout the region. The position requires occasional evening and weekend hours.
The John F. Kennedy Center for Performing Arts
Washington DC
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Constituent Relations and Audience Development Manager will develop, facilitate, and manage programs to build new, diverse audiences for Washington National Opera, and to strengthen WNO’s relationships with affiliate groups that widen WNO’s audience and donor pipelines. These activities will be designed to generate increased net revenue for WNO, both in the short term and over the long term through the renewal and expansion of WNO’s audience and constituent base. These duties involve extensive independent responsibility for strategic planning, program creation, program management, and budget design and management. The Constituent Relations and Audience Development Manager will be responsible for developing consistent strategies for Audience Development across the organization, and seeking out opportunities to work with a range of institutional and community stakeholders to achieve the objectives in WNO’s Strategic Plan under “Audience Growth, Audience Diversity, and Audience Experience.” The Constituent Relations and Audience Development Manager will also help identify potential prospects for donor cultivation and will work closely with WNO’s Development Department and the Director of Administration and Governance to craft opportunities for deeper engagement. The Constituent Relations and Audience Development Manager will design, manage, and launch special projects and events as well as oversee continued work with WNO Affinity Groups and the Marketing and Audience Development Committee of the WNO Board of Trustees. This work will be achieved by working closely with WNO and Kennedy Center staff, WNO Affinity Groups, WNO Board of Trustee leaders, WNO General Director and Artistic Director, Production, Marketing, Development, Education, Press, Young Artist Program Departments, and key volunteer leaders. Key Responsibilities Affinity Group Development and Management: Independently coordinate with respective stakeholders on all aspects of day-to-day and long-term management for WNO’s existing affinity groups – BravO (WNO’s young professionals group), WNO’s Women Who Opera subscription group, and the WNO Women’s Committee. Ensure that these groups meet targets for generating net revenue for WNO through social events that support mainstage productions and/or raise funds to support WNO programs. Work with the Director of Administration and Governance to develop strategy, goals, and plans for each group, and develop tools for evaluating efficacy. Evaluate and pursue opportunities to create additional affiliate groups of WNO subscribers and single ticket buyers, with the goal of increasing the breadth and diversity of WNO’s audience. Audience Development Strategies and Events: Develop partnerships with community organizations and expand existing partnerships (e.g. with embassies, corporate sponsors, local alumni associations), to identify and cultivate potential new audiences throughout the Greater Washington area. Partner and cultivate relationships with existing groups, both in-house and outside (e.g., BravO, OPERA America’s Opera Teens, Kennedy Center MyTix, LINKS, Black-Letter Greek Organizations) to extend current programs and create new ones. Serve as project manager and event coordinator for community engagement initiatives such as (but not limited to), Alumni Night, and Pride Night Out, Military Night, etc. Evaluate and pursue initiatives to attract specific segments, such as family audiences or BravO members who have surpassed the BravO age limit. Review contracts with external vendors for the events, and collaborate with both internal marketing and subscriptions teams on designing promotional materials and tracking ticket and subscription sales. Financial Responsibilities: Oversee on- and offsite events that generate revenue for WNO. Responsible for designing programs budgets totaling approximately $350,000, and managing expenses and revenue to budget targets. Opera in the Outfield: In partnership with both internal and external stakeholders, serve as project manager and event coordinator for all aspects of WNO’s signature community engagement and audience development event, a free annual broadcast of a WNO opera at Nationals Park. Engage WNO Social Impact and Audience Development functions to ensure that the event meets goals for attendance, community impact, and introducing new audiences to WNO. Ensure that WNO constituent groups are engaged in promoting the event. Serve as primary contact for the Nationals Park, including negotiating and executing the contract with Nationals Park. Facilitate all production and promotional materials by collaborating with both Kennedy Center and Nationals media teams. Oversee all design/advertising collateral both internal and external to the Kennedy Center. Engage and coordinate staff across all departments of the Kennedy Center and contacts at the Nationals to prepare for and execute all event-planning requirements. WNO Marketing and Audience Building Committee: Serve as a co-staff lead for this committee of the WNO Board of Trustees, working in partnership with WNO’s Marketing Manager to drive the strategy for the Committee, and to provide project management and day-to-day support for the work of the Committee. Ongoing projects: Demonstrate strong project management skills to strategically manage the timeline and planning process for WNO’s Artist Ambassador program and any other events or initiatives – as developed to support Audience Development goals for WNO. Track progress against intended outcomes; financial and human resources allocations; and ROI. Other duties as assigned. Key Qualifications 5+ years of administrative experience, preferably in the not-for-profit arts space and/or in special events, development, and audience development. Successful candidates will be customer service-oriented, and will be able to think strategically while also having the capacity to handle day-to-day details of program management. Excellent communication, writing, editing, and proofreading skills as well as creativity, flexibility, diplomacy, and problem solving skills are essential. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information Light travel throughout the city is needed to identify and visit locations for events and performances. Occasional evening and weekend hours are required as necessary to support events and other activities.
Full Time Regular
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Constituent Relations and Audience Development Manager will develop, facilitate, and manage programs to build new, diverse audiences for Washington National Opera, and to strengthen WNO’s relationships with affiliate groups that widen WNO’s audience and donor pipelines. These activities will be designed to generate increased net revenue for WNO, both in the short term and over the long term through the renewal and expansion of WNO’s audience and constituent base. These duties involve extensive independent responsibility for strategic planning, program creation, program management, and budget design and management. The Constituent Relations and Audience Development Manager will be responsible for developing consistent strategies for Audience Development across the organization, and seeking out opportunities to work with a range of institutional and community stakeholders to achieve the objectives in WNO’s Strategic Plan under “Audience Growth, Audience Diversity, and Audience Experience.” The Constituent Relations and Audience Development Manager will also help identify potential prospects for donor cultivation and will work closely with WNO’s Development Department and the Director of Administration and Governance to craft opportunities for deeper engagement. The Constituent Relations and Audience Development Manager will design, manage, and launch special projects and events as well as oversee continued work with WNO Affinity Groups and the Marketing and Audience Development Committee of the WNO Board of Trustees. This work will be achieved by working closely with WNO and Kennedy Center staff, WNO Affinity Groups, WNO Board of Trustee leaders, WNO General Director and Artistic Director, Production, Marketing, Development, Education, Press, Young Artist Program Departments, and key volunteer leaders. Key Responsibilities Affinity Group Development and Management: Independently coordinate with respective stakeholders on all aspects of day-to-day and long-term management for WNO’s existing affinity groups – BravO (WNO’s young professionals group), WNO’s Women Who Opera subscription group, and the WNO Women’s Committee. Ensure that these groups meet targets for generating net revenue for WNO through social events that support mainstage productions and/or raise funds to support WNO programs. Work with the Director of Administration and Governance to develop strategy, goals, and plans for each group, and develop tools for evaluating efficacy. Evaluate and pursue opportunities to create additional affiliate groups of WNO subscribers and single ticket buyers, with the goal of increasing the breadth and diversity of WNO’s audience. Audience Development Strategies and Events: Develop partnerships with community organizations and expand existing partnerships (e.g. with embassies, corporate sponsors, local alumni associations), to identify and cultivate potential new audiences throughout the Greater Washington area. Partner and cultivate relationships with existing groups, both in-house and outside (e.g., BravO, OPERA America’s Opera Teens, Kennedy Center MyTix, LINKS, Black-Letter Greek Organizations) to extend current programs and create new ones. Serve as project manager and event coordinator for community engagement initiatives such as (but not limited to), Alumni Night, and Pride Night Out, Military Night, etc. Evaluate and pursue initiatives to attract specific segments, such as family audiences or BravO members who have surpassed the BravO age limit. Review contracts with external vendors for the events, and collaborate with both internal marketing and subscriptions teams on designing promotional materials and tracking ticket and subscription sales. Financial Responsibilities: Oversee on- and offsite events that generate revenue for WNO. Responsible for designing programs budgets totaling approximately $350,000, and managing expenses and revenue to budget targets. Opera in the Outfield: In partnership with both internal and external stakeholders, serve as project manager and event coordinator for all aspects of WNO’s signature community engagement and audience development event, a free annual broadcast of a WNO opera at Nationals Park. Engage WNO Social Impact and Audience Development functions to ensure that the event meets goals for attendance, community impact, and introducing new audiences to WNO. Ensure that WNO constituent groups are engaged in promoting the event. Serve as primary contact for the Nationals Park, including negotiating and executing the contract with Nationals Park. Facilitate all production and promotional materials by collaborating with both Kennedy Center and Nationals media teams. Oversee all design/advertising collateral both internal and external to the Kennedy Center. Engage and coordinate staff across all departments of the Kennedy Center and contacts at the Nationals to prepare for and execute all event-planning requirements. WNO Marketing and Audience Building Committee: Serve as a co-staff lead for this committee of the WNO Board of Trustees, working in partnership with WNO’s Marketing Manager to drive the strategy for the Committee, and to provide project management and day-to-day support for the work of the Committee. Ongoing projects: Demonstrate strong project management skills to strategically manage the timeline and planning process for WNO’s Artist Ambassador program and any other events or initiatives – as developed to support Audience Development goals for WNO. Track progress against intended outcomes; financial and human resources allocations; and ROI. Other duties as assigned. Key Qualifications 5+ years of administrative experience, preferably in the not-for-profit arts space and/or in special events, development, and audience development. Successful candidates will be customer service-oriented, and will be able to think strategically while also having the capacity to handle day-to-day details of program management. Excellent communication, writing, editing, and proofreading skills as well as creativity, flexibility, diplomacy, and problem solving skills are essential. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information Light travel throughout the city is needed to identify and visit locations for events and performances. Occasional evening and weekend hours are required as necessary to support events and other activities.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. This Retail Sales Lead assists with the oversight of routine, daily operations of the Gift Shops. The Retail Sales Lead /Opener-Closer is responsible for training, leading and supporting sales associates in meeting daily sales goals, restocking merchandise and supplies, maintaining full product displays, opening and closing the Shops, oversight of fund management on the sales floor, and daily operations and cleanliness of the shops. (S)he must possess the ability to analyze and solve problems. Key Responsibilities Trains and acts as a model for sales associate and volunteers on the sales floor in greeting and engaging with customers, suggesting and showing products, sharing product knowledge and answering questions. Opens and closes shops in a timely and orderly fashion each business day. Provides sales goals and product information to staff. Supports and incentivizes staff to meet sales goals, provide high-level customer service, and perform and complete assigned duties and projects. Ensures the accuracy of all cash handling, maintaining of standards, procedures and policy for cash handling on their shift and documenting all discrepancies and informing Manager and/or Supervisor(s) of any discrepancies. Ensures proper shift change procedure and maintenance of daily reconciliation sheets; assists in making sure that all cash drawers have ample change to function throughout each shift. If closing, ensures that all registers balance and that paper work and monies are dropped properly in the safe. In coordination with the Manager and Supervisor(s), leads staff in re-stocking all merchandise and displays that need replenishment and ensures shops are kept neat and clean at all times. Ensure that the cash wrap and POS areas have all necessary supplies. Checks in transfers, submits pick requests for needed products after checking inventory levels. Share product feedback with the Buyer and Warehouse Manager. Key Qualifications Associate degree and some college coursework desired High school education and/or GED required Minimum of one year experience as a senior sales associate and/or opener/closer at the Kennedy Center OR one year of comparable experience in specialty and/or museum retail Previous supervisory or lead sales experience Strong sales and customer service skills Strong technology experience and skills to include POS Apple iOS, Microsoft Office Applications and ability to learn and adapt to new technology Ability to multi-task in a fast paced environment with quickly changing priorities
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. This Retail Sales Lead assists with the oversight of routine, daily operations of the Gift Shops. The Retail Sales Lead /Opener-Closer is responsible for training, leading and supporting sales associates in meeting daily sales goals, restocking merchandise and supplies, maintaining full product displays, opening and closing the Shops, oversight of fund management on the sales floor, and daily operations and cleanliness of the shops. (S)he must possess the ability to analyze and solve problems. Key Responsibilities Trains and acts as a model for sales associate and volunteers on the sales floor in greeting and engaging with customers, suggesting and showing products, sharing product knowledge and answering questions. Opens and closes shops in a timely and orderly fashion each business day. Provides sales goals and product information to staff. Supports and incentivizes staff to meet sales goals, provide high-level customer service, and perform and complete assigned duties and projects. Ensures the accuracy of all cash handling, maintaining of standards, procedures and policy for cash handling on their shift and documenting all discrepancies and informing Manager and/or Supervisor(s) of any discrepancies. Ensures proper shift change procedure and maintenance of daily reconciliation sheets; assists in making sure that all cash drawers have ample change to function throughout each shift. If closing, ensures that all registers balance and that paper work and monies are dropped properly in the safe. In coordination with the Manager and Supervisor(s), leads staff in re-stocking all merchandise and displays that need replenishment and ensures shops are kept neat and clean at all times. Ensure that the cash wrap and POS areas have all necessary supplies. Checks in transfers, submits pick requests for needed products after checking inventory levels. Share product feedback with the Buyer and Warehouse Manager. Key Qualifications Associate degree and some college coursework desired High school education and/or GED required Minimum of one year experience as a senior sales associate and/or opener/closer at the Kennedy Center OR one year of comparable experience in specialty and/or museum retail Previous supervisory or lead sales experience Strong sales and customer service skills Strong technology experience and skills to include POS Apple iOS, Microsoft Office Applications and ability to learn and adapt to new technology Ability to multi-task in a fast paced environment with quickly changing priorities
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a senior sales associate, you will use your advanced knowledge of sales, merchandise, performances and the Kennedy Center to provide best-in-class customer service and mentor other staff, creating a memorable experience for guests and exceeding their expectations. Openers/Closers are responsible for customer service, sales, personalized shopping, replenishing merchandise and restocking displays, opening and closing the shop, mentoring staff and related retail duties in the Gift Shop. Position requires the ability to engage our diverse Gift Shop customer by communicating the features and benefits of our unique merchandise. This position will also provide excellent front-line service by answering questions about and enthusiastically promoting the Kennedy Center. Qualifications include a strong record of accomplishment exceeding sales goals, mentoring and training staff, high energy level and strong interpersonal skills; enjoy working as part of a team, strong organization skills and ability to multi-task in a fastpaced high-volume sales environment. In addition, interest in our unique products including KC branded and performance merchandise, and jewelry/fashion-related gifts, and an interest in the performing arts, plus previous retail and cash handling experience is desired. You will use an iPad and web-based POS system to process sales, lookup product information and request needed products for replenishment. You will ensure the Shops are clean and supplies and merchandise are fully stocked, and displays follow visual plano-grams and include informative signage. You will assume an area of product responsibility and be able to answer questions and relay information to Managers and Buyers about products in your area. Key Responsibilities Greets and acknowledges all customers entering the shop or sales location, or on the phone. Learns customers shopping purpose. Positively engages with customers regarding merchandise in the store, highlighting new and unique merchandise, providing product knowledge, and selling unique products and gifts, adding-on items to transactions with the goals of increasing average sales and units per transaction. Mentors and assists with training and developing new and current sales associates. Processes payments at POS efficiently and accurately, utilizing strong knowledge of all POS functions to include returns, voids, discounts, gift certificates and send-sales, in addition to cash and credit card sales. Performs advanced procedures and authorizations in the POS system in the absence of Managers/Supervisors/Lead. Ensure cash accuracy and accountability, so that drawer funds match end of day reports, make and as needed fulfill requests for change, and perform cash reconciliation. Maintains an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Share helpful information with Managers and Buyers about products (damages, best-sellers, out-of-stock merchandise, customer requests and preferences, etc.). Assists with cycle counts and physical inventory preparation, inventory taking and reconciliation. Requests needed merchandise from the warehouse, process transfers, replenish merchandise, and receive and monitor stock. Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Open and Close the Shop and supervise daily schedule, breaks and escalated customer service needs in the absence of the Managers/Supervisors/Lead. Demonstrate knowledge of store policies and procedures and Kennedy Center mission and values. Key Qualifications High school education or equivalent required Must have 4+ years retail sales, cash handling, and customer service experience or equivalent as determined by management Ability to learn requirements of the job such as POS functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Experience with cash handling and reconciliation procedures Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) Enjoys working as part of a team in a fast-paced, high-volume environment Ability to work varied shifts, including evenings until 11 pm, weekends, and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description C andidates must be able to work on Sundays and be able to work 3 shifts per week including 2 evening shifts. Must have flexible schedule to work evenings, weekends, and holidays as determined by the needs of the business. The Kennedy Center Retail Operations includes two stores, concessions, trunk shows, pop-up satellite shops, off-site events, and festivals. As a senior sales associate, you will use your advanced knowledge of sales, merchandise, performances and the Kennedy Center to provide best-in-class customer service and mentor other staff, creating a memorable experience for guests and exceeding their expectations. Openers/Closers are responsible for customer service, sales, personalized shopping, replenishing merchandise and restocking displays, opening and closing the shop, mentoring staff and related retail duties in the Gift Shop. Position requires the ability to engage our diverse Gift Shop customer by communicating the features and benefits of our unique merchandise. This position will also provide excellent front-line service by answering questions about and enthusiastically promoting the Kennedy Center. Qualifications include a strong record of accomplishment exceeding sales goals, mentoring and training staff, high energy level and strong interpersonal skills; enjoy working as part of a team, strong organization skills and ability to multi-task in a fastpaced high-volume sales environment. In addition, interest in our unique products including KC branded and performance merchandise, and jewelry/fashion-related gifts, and an interest in the performing arts, plus previous retail and cash handling experience is desired. You will use an iPad and web-based POS system to process sales, lookup product information and request needed products for replenishment. You will ensure the Shops are clean and supplies and merchandise are fully stocked, and displays follow visual plano-grams and include informative signage. You will assume an area of product responsibility and be able to answer questions and relay information to Managers and Buyers about products in your area. Key Responsibilities Greets and acknowledges all customers entering the shop or sales location, or on the phone. Learns customers shopping purpose. Positively engages with customers regarding merchandise in the store, highlighting new and unique merchandise, providing product knowledge, and selling unique products and gifts, adding-on items to transactions with the goals of increasing average sales and units per transaction. Mentors and assists with training and developing new and current sales associates. Processes payments at POS efficiently and accurately, utilizing strong knowledge of all POS functions to include returns, voids, discounts, gift certificates and send-sales, in addition to cash and credit card sales. Performs advanced procedures and authorizations in the POS system in the absence of Managers/Supervisors/Lead. Ensure cash accuracy and accountability, so that drawer funds match end of day reports, make and as needed fulfill requests for change, and perform cash reconciliation. Maintains an area of inventory responsibility, becoming knowledgeable about products in your area, sharing knowledge with other staff for the purpose of selling more products and answering customer’s product questions. Share helpful information with Managers and Buyers about products (damages, best-sellers, out-of-stock merchandise, customer requests and preferences, etc.). Assists with cycle counts and physical inventory preparation, inventory taking and reconciliation. Requests needed merchandise from the warehouse, process transfers, replenish merchandise, and receive and monitor stock. Perform daily housekeeping duties including dusting, glass cleaning, filling and maintaining displays and back-stock, and maintaining general store, cash wrap and back-stock cleanliness and organization. Open and Close the Shop and supervise daily schedule, breaks and escalated customer service needs in the absence of the Managers/Supervisors/Lead. Demonstrate knowledge of store policies and procedures and Kennedy Center mission and values. Key Qualifications High school education or equivalent required Must have 4+ years retail sales, cash handling, and customer service experience or equivalent as determined by management Ability to learn requirements of the job such as POS functions, product information and location of merchandise, Kennedy Center history and knowledge of current performances Experience with cash handling and reconciliation procedures Proficiency using POS systems and high-degree of comfort with technology and ability to quickly learn new systems (Apple iOS, Square, electronic timekeeping, etc.) Enjoys working as part of a team in a fast-paced, high-volume environment Ability to work varied shifts, including evenings until 11 pm, weekends, and holidays in coordination with performance times and to meet business needs. Ability to stand for extended periods of time (5 hours), to walk frequent short distances, to climb stairs, to lift up to 20 pounds, and to push carts of merchandise.
University of Illinois - Urbana-Champaign
Urbana, IL, USA
Communications Director - Krannert Center for the Performing Arts
Krannert Center for the Performing Arts is accepting applications for a Communications Director. Krannert Center is looking for an organized and collaborative communicator to lead a team of diversely skilled communications professionals in creating, implementing, and evaluating communications strategies and plans. The Communications Director manages the Communications team's workflow, fostering and empowering a collaborative work environment, positive team dynamic, efficient work processes, and creative, effective problem-solving in order to deepen and increase engagement with Krannert Center and the Performing Arts at Illinois.
Diversity, equity, inclusion, and accessibility are core values of the University of Illinois and Krannert Center for the Performing Arts. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. We believe every member on our team enriches our efforts to fulfill our goals by demonstrating the broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
Duties and Responsibilities-
Communications Leadership
• Working with Krannert Center's Communications team and other stakeholders, collaboratively and proactively brainstorm, develop, coordinate, implement, and evaluate integrated online/offline external communications strategies and plans that support business goals for Krannert Center and the performance related areas of Illinois Theatre, Lyric Theatre mailto:@ Illinois, and Dance at Illinois.
◦ Oversee and contribute to the Communications team's areas of responsibility, which include direct communications (digital and print), on-site environmental design and communications, paid advertising (digital, print, radio, TV, outdoor, other), publicity and media relations, social media, website content, photography, videography, performance program booklets, and other aspects of the student, customer, and employee journey. ◦ Lead the Communications team in collaboratively identifying and pursuing strategic promotional and paid advertisement opportunities. ◦ Provide creative briefs when appropriate. ◦ Keep clients up-to-date on the progress of their communications projects. ◦ Oversee the ongoing development and enhancement of the Center's website, developing and maintaining a roadmap for the Center's web initiatives, based on input from relevant stakeholders and working in collaboration with a partner web development company. ◦ Working with the Ticket Services Director, manage the relationship between the Center's website and its ticketing software, identifying and pursuing opportunities for enhanced communications and increased ticket sales. ◦ Oversee the management and enhancement of photography and videography resources.
• Build and maintain Krannert Center's brand through communications work.
• Develop and implement standards to measure the success of communications work in order to make wise decisions about opportunities and the use of resources. Seek, research, and collaboratively implement best practices in external and internal communications.
• Lead the communications team's budget management process.
• Build relationships with staff, students, and faculty involved with Krannert Center and the Performing Arts at Illinois and stay well informed about the Center's creative processes and performances.
• Stay informed about campus life, campus policies and procedures, and community life in order to create current, relevant, and responsive communications.
• Maintain knowledge of Krannert Center's diversity, equity, inclusion, and accessibility (DEIA) efforts and actively apply DEIA principles to the work.
• Across Krannert Center communications, ensure visual unity and consistency in messaging along with adherence to Krannert Center, College of Fine and Applied Arts, and University of Illinois writing and identity standards.
• Lead management and maintenance of Krannert Center's physical and digital communications archives.
• Contribute to crisis communications planning and management, both external and internal.
Staff Management
• Supervise, guide, and empower the members of the Communications team: Assistant Communications Director, Program and Web Editor, Art Director, and freelance partners. This work includes but is not limited to,
◦ Assign projects and ensure deadlines are met, projects are routed to appropriate stakeholders, work is completed in a satisfactory manner, and solutions stay within budget. ◦ Identify crossover between projects to streamline work processes as well as create opportunities for collaboration. ◦ As appropriate, use technology to increase the efficiency and effectiveness of Krannert Center's communications work and collaborations. ◦ Facilitate resource-gathering for the team; provide coaching, mentoring, and performance evaluation as appropriate. ◦ Facilitate learning experiences as part of the team's work to stay up to date in the industry. ◦ Determine need for and budget available for freelance specialists to complete necessary work; areas could include but are not limited to graphic design, photography, and videography.
Other Collaborative, Administrative, and Committee work
• As appropriate, participate in various committees and initiatives at Krannert Center, in the College of Fine and Applied Arts, and at the campus level.
• Perform other related duties as assigned.
Work requires some evening and weekend shifts at Krannert Center events.
Position Qualifications-
Required
• Bachelor's degree in marketing, business administration, communications, public relations, or a closely related field.
• Three (3) years (36 months)of professional work experience in marketing, public relations, communications, brand management, or a related professional area.
• Demonstrated supervisory experience.
Preferred
• Master's degree
• Experience working or volunteering directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience with communications analytics, market research, competitive analysis, content management systems, and graphic design production (digital and print).
• Experience with collaborative software such as Microsoft Teams, project management software, and proofing management programs.
Successful candidates will have the following-
• Commitment to diversity, equity, inclusion, and accessibility efforts at Krannert Center.
• Must possess and be able to put into action a passion for connecting people with arts experiences.
• Excellent collaboration, planning, organizational, time management, public relations, and verbal and written communication skills.
• Ability to develop, coordinate, and manage team-based projects across a complex organization, usually in a deadline-based context.
• Good independent judgment; ability to creatively resolve issues as they arise, adjust priorities as needed, and thrive in a fast paced environment.
• Ability to work professionally, flexibly, respectfully, and effectively with colleagues and the public, with sensitivity to the diverse perspectives of stakeholders.
• Understanding of the principles of effective written communication and graphic design.
• Ability to find and implement technology to improve working conditions, efficiency, and effectiveness.
• Ability to solve communications, work flow, and managerial issues imaginatively and create support for those solutions.
• Ability to use analytical and organizational skills to both perform day-to-day operations and to be proactive concerning larger picture issues and trends.
• Knowledge, experience, and/or skills in an artistic discipline. Appointment Information
This is a 100% full-time Civil Service 5004 - Marketing Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Salary is commensurate with experience and qualifications. Immigration sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx. Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on January 5, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting and upload a cover letter, resume and contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at mailto:steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://go.uillinois.edu/noticesandposters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations https://illinois-accommodate.symplicity.com/public_accommodation/, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing mailto:accessibility@illinois.edu.
Requisition ID: 1021680 Job Category: Administrative
To apply, visit .
Requisition ID: 1021680 Job Category: Administrative
To apply, visit https://apptrkr.com/4856431
Full Time
Communications Director - Krannert Center for the Performing Arts
Krannert Center for the Performing Arts is accepting applications for a Communications Director. Krannert Center is looking for an organized and collaborative communicator to lead a team of diversely skilled communications professionals in creating, implementing, and evaluating communications strategies and plans. The Communications Director manages the Communications team's workflow, fostering and empowering a collaborative work environment, positive team dynamic, efficient work processes, and creative, effective problem-solving in order to deepen and increase engagement with Krannert Center and the Performing Arts at Illinois.
Diversity, equity, inclusion, and accessibility are core values of the University of Illinois and Krannert Center for the Performing Arts. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. We believe every member on our team enriches our efforts to fulfill our goals by demonstrating the broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
Duties and Responsibilities-
Communications Leadership
• Working with Krannert Center's Communications team and other stakeholders, collaboratively and proactively brainstorm, develop, coordinate, implement, and evaluate integrated online/offline external communications strategies and plans that support business goals for Krannert Center and the performance related areas of Illinois Theatre, Lyric Theatre mailto:@ Illinois, and Dance at Illinois.
◦ Oversee and contribute to the Communications team's areas of responsibility, which include direct communications (digital and print), on-site environmental design and communications, paid advertising (digital, print, radio, TV, outdoor, other), publicity and media relations, social media, website content, photography, videography, performance program booklets, and other aspects of the student, customer, and employee journey. ◦ Lead the Communications team in collaboratively identifying and pursuing strategic promotional and paid advertisement opportunities. ◦ Provide creative briefs when appropriate. ◦ Keep clients up-to-date on the progress of their communications projects. ◦ Oversee the ongoing development and enhancement of the Center's website, developing and maintaining a roadmap for the Center's web initiatives, based on input from relevant stakeholders and working in collaboration with a partner web development company. ◦ Working with the Ticket Services Director, manage the relationship between the Center's website and its ticketing software, identifying and pursuing opportunities for enhanced communications and increased ticket sales. ◦ Oversee the management and enhancement of photography and videography resources.
• Build and maintain Krannert Center's brand through communications work.
• Develop and implement standards to measure the success of communications work in order to make wise decisions about opportunities and the use of resources. Seek, research, and collaboratively implement best practices in external and internal communications.
• Lead the communications team's budget management process.
• Build relationships with staff, students, and faculty involved with Krannert Center and the Performing Arts at Illinois and stay well informed about the Center's creative processes and performances.
• Stay informed about campus life, campus policies and procedures, and community life in order to create current, relevant, and responsive communications.
• Maintain knowledge of Krannert Center's diversity, equity, inclusion, and accessibility (DEIA) efforts and actively apply DEIA principles to the work.
• Across Krannert Center communications, ensure visual unity and consistency in messaging along with adherence to Krannert Center, College of Fine and Applied Arts, and University of Illinois writing and identity standards.
• Lead management and maintenance of Krannert Center's physical and digital communications archives.
• Contribute to crisis communications planning and management, both external and internal.
Staff Management
• Supervise, guide, and empower the members of the Communications team: Assistant Communications Director, Program and Web Editor, Art Director, and freelance partners. This work includes but is not limited to,
◦ Assign projects and ensure deadlines are met, projects are routed to appropriate stakeholders, work is completed in a satisfactory manner, and solutions stay within budget. ◦ Identify crossover between projects to streamline work processes as well as create opportunities for collaboration. ◦ As appropriate, use technology to increase the efficiency and effectiveness of Krannert Center's communications work and collaborations. ◦ Facilitate resource-gathering for the team; provide coaching, mentoring, and performance evaluation as appropriate. ◦ Facilitate learning experiences as part of the team's work to stay up to date in the industry. ◦ Determine need for and budget available for freelance specialists to complete necessary work; areas could include but are not limited to graphic design, photography, and videography.
Other Collaborative, Administrative, and Committee work
• As appropriate, participate in various committees and initiatives at Krannert Center, in the College of Fine and Applied Arts, and at the campus level.
• Perform other related duties as assigned.
Work requires some evening and weekend shifts at Krannert Center events.
Position Qualifications-
Required
• Bachelor's degree in marketing, business administration, communications, public relations, or a closely related field.
• Three (3) years (36 months)of professional work experience in marketing, public relations, communications, brand management, or a related professional area.
• Demonstrated supervisory experience.
Preferred
• Master's degree
• Experience working or volunteering directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience with communications analytics, market research, competitive analysis, content management systems, and graphic design production (digital and print).
• Experience with collaborative software such as Microsoft Teams, project management software, and proofing management programs.
Successful candidates will have the following-
• Commitment to diversity, equity, inclusion, and accessibility efforts at Krannert Center.
• Must possess and be able to put into action a passion for connecting people with arts experiences.
• Excellent collaboration, planning, organizational, time management, public relations, and verbal and written communication skills.
• Ability to develop, coordinate, and manage team-based projects across a complex organization, usually in a deadline-based context.
• Good independent judgment; ability to creatively resolve issues as they arise, adjust priorities as needed, and thrive in a fast paced environment.
• Ability to work professionally, flexibly, respectfully, and effectively with colleagues and the public, with sensitivity to the diverse perspectives of stakeholders.
• Understanding of the principles of effective written communication and graphic design.
• Ability to find and implement technology to improve working conditions, efficiency, and effectiveness.
• Ability to solve communications, work flow, and managerial issues imaginatively and create support for those solutions.
• Ability to use analytical and organizational skills to both perform day-to-day operations and to be proactive concerning larger picture issues and trends.
• Knowledge, experience, and/or skills in an artistic discipline. Appointment Information
This is a 100% full-time Civil Service 5004 - Marketing Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Salary is commensurate with experience and qualifications. Immigration sponsorship is not available for this position.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx. Application Procedures & Deadline Information
Applications must be received by 6:00 pm (CST) on January 5, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting and upload a cover letter, resume and contact information for three professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at mailto:steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit https://go.uillinois.edu/noticesandposters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations https://illinois-accommodate.symplicity.com/public_accommodation/, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing mailto:accessibility@illinois.edu.
Requisition ID: 1021680 Job Category: Administrative
To apply, visit .
Requisition ID: 1021680 Job Category: Administrative
To apply, visit https://apptrkr.com/4856431
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Director, Enterprise Systems leads a high-performing team of technology professionals and stakeholders to create and implement a technical strategy and provide business value by delivering superior IT solutions for The Kennedy Center for the Performing Arts. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. The SD, ES plays a key leadership role in the research and development of new technologies and pushes for innovation and creativity to drive productivity. This position requires exceptional communication and technical design skills to drive innovation. Systems integration and leadership experience is necessary to ensure that applications are integrated across the Kennedy Center ecosystem. This position requires hands-on experience in all aspects of application management and software architecture. The SD, ES must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP and experience with Tessitura, UKG, and Lawson is a definite plus. The SD, ES will also play a key role in managing several vendor relationships. Key Responsibilities Define, develop, and manage IT systems team members to provide high quality application solutions. Ensure Systems team is structured to effectively deliver value via high quality solutions. Continuously evaluate staff and create a go forward organizational strategy. Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of The Kennedy Center’s operational and mission objectives. Manage user expectations with respect to the finished product; provide projects oversight. Prioritize IT systems initiatives across functional work areas for effective resource planning. Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs. Evaluate installed software solutions and identify areas to improve standards, simplify, enhance functionality and/or transition to solutions to improve supportability. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances. Motivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets. Assist the Project Management, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals and project scoping. Key Qualifications 10+ years’ management experience in information technology, with some of that time in a performing arts, cultural institution or non-profit environment. Strong understanding of end-user technology experiences. Knowledge of the system development life cycle, especially current and emerging application management tools/platforms. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Expertise in a broad range of business problems and their various system solutions. Strong critical thinking and managerial skills, including management of remote staff. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Director, Enterprise Systems leads a high-performing team of technology professionals and stakeholders to create and implement a technical strategy and provide business value by delivering superior IT solutions for The Kennedy Center for the Performing Arts. The position is responsible for engaging with and managing stakeholders across the enterprise to gain a strong understanding of the business needs and how software and technology can enable and improve Kennedy Center operations to deliver high quality technology solutions. The SD, ES plays a key leadership role in the research and development of new technologies and pushes for innovation and creativity to drive productivity. This position requires exceptional communication and technical design skills to drive innovation. Systems integration and leadership experience is necessary to ensure that applications are integrated across the Kennedy Center ecosystem. This position requires hands-on experience in all aspects of application management and software architecture. The SD, ES must be proficient in building and leading organizational applications and systems such as HR, Finance, CRM, and ERP and experience with Tessitura, UKG, and Lawson is a definite plus. The SD, ES will also play a key role in managing several vendor relationships. Key Responsibilities Define, develop, and manage IT systems team members to provide high quality application solutions. Ensure Systems team is structured to effectively deliver value via high quality solutions. Continuously evaluate staff and create a go forward organizational strategy. Partner with organizational stakeholders to align and prioritize current and future IT initiatives in support of The Kennedy Center’s operational and mission objectives. Manage user expectations with respect to the finished product; provide projects oversight. Prioritize IT systems initiatives across functional work areas for effective resource planning. Develop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet KC’s strategic needs. Evaluate installed software solutions and identify areas to improve standards, simplify, enhance functionality and/or transition to solutions to improve supportability. Create roadmap and timing of implementation of the roadmap based on business requirements and strategy and budgetary allowances. Motivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets. Assist the Project Management, Development, Marketing, Sales, Finance, HR, and Education teams in the creation of case studies, proposals and project scoping. Key Qualifications 10+ years’ management experience in information technology, with some of that time in a performing arts, cultural institution or non-profit environment. Strong understanding of end-user technology experiences. Knowledge of the system development life cycle, especially current and emerging application management tools/platforms. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Expertise in a broad range of business problems and their various system solutions. Strong critical thinking and managerial skills, including management of remote staff. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Producing Director, Theater for Young Audiences (TYA) leads the TYA team in the Education Division at the Kennedy Center. The position leads all aspects of commissioning, development, and overall producing of the TYA season of in-house and touring productions. Playing a key role in TYA programmatic decisions, the position leads the new work development process, taking selected projects from inception to onstage delivery, moving newly-written plays and musicals through multiple drafts and workshops towards their public season announcement, rehearsal, tech, and ultimately their world premieres. The position oversees creative team selection and casting for each TYA project. The Producing Director is someone who can understand what an artist is trying to achieve, and help them realize it practically, balancing the big picture with the tactical day-to-day tasks at hand. The Producing Director, TYA is responsible for not only the development of each commissioned show, but also the logistical coordination, artist management, marketing, budgeting, evaluation, resource management, and oversight of all TYA activities. The position has up to 3 direct reports, and also hires and manages 150+ artists throughout the course of any given season. (2-4 commissioned productions, 2-5 booked-in presentations, 4-7 development workshops, and 1 remount and national tour per season, in addition to a biennial New Visions/New Voices festival and ongoing creative commissioning work). The Producing Director, TYA serves as the primary contact with Actors’ Equity Association (AEA) and conducts all Equity and non-Equity auditions and casting; negotiates and hires nearly all artists for TYA commissions, workshops, productions, and tours from directors to designers to actors; oversees weekly AEA payroll and union benefits; and supervises the TYA team’s overall processing and executing of contracts. Key Responsibilities Plans and implements an artistic season of TYA for multiple age groups. Line produces all TYA productions. Handles artist logistics throughout the production process; maintains relationships with artists before, during and after a production; and provides direct supervision and oversight of 150+ contracted and part-time artists and production personnel each season. Negotiates and hires playwright, composer, director, designer, and other creative team members’ contracts related to the commissioned and produced shows, oversees the drafting and execution of creative team and actor contracts, and acts as a proactive and positive liaison between TYA and all other departments of the Center including Marketing, Advertising, Press and Production. Produces the developmental workshops needed prior to the commissioned productions’ world premieres. Produces all aspects of the annual Kennedy Center Theater for Young Audiences on Tour production including: artistically managing the remount process of the production with the creative team; casting, hiring and supervising the performers of each touring company; being the “on call” liaison with touring companies (~12 on-the-road actors and technicians) to solve problems, make decisions, and help maintain the company’s professionalism and welfare while on the road; overseeing the tour routing, as well as the external Agent who is selling and routing the tours. Works in partnership with the Production and Operations Manager, TYA to manage every element of the Center’s only annual national touring initiative. Provides artistic leadership for the TYA program, providing input and insight to commissions, productions, and tours through every step of their developmental and production process; plays a central role in long-range season planning efforts curated with Director, Education Programs and Production, Director of Activation and Engagement and the Theater Education department; participates in ongoing anti-racism work across Theater Education; plans, coordinates and implements the development of new work; provides dramaturgical feedback for plays in development; aligns work with the Education Artist-in-Residence initiative, managing and incorporating their TYA-related projects into the season as appropriate; works closely with the Director Education Programs and Productions and the Assistant Manager, Theater Education to help select and manage Performances for Young Audiences bookings/presentations to round out each season of TYA programming; assists in creating mutually beneficial collaborations/connections with other Education Division programs. Serves as TYA’s primary casting contact and manages all aspects of auditions, casting and hiring of principals and understudies for all touring and produced shows, as well as developmental workshops; collaborates with show directors, casting directors, and the Director of Education Programs and Productions to determine creative team selection for productions in alignment with TYA’s anti-racism commitments; serves as General Manager to coordinate actor contracts and terms of employment; develops and maintains a deep knowledge of the agreements for AEA, SDC and USA. Supervises the Production and Operations Manager, TYA in budget creation and management for TYA budget areas; oversees all TYA-related expenditures and establishes methods of maintaining budget control through each projections period; serves as the department’s primary contact with Kennedy Center Finance and Human Resources personnel on matters such as contracts, payroll, purchase orders, and account reconciliations; supervises the preparation and executing of financial contracts related to TYA workshops, productions, and tours, including Independent and Employee Contracts, as well as serving as the department’s primary liaison with AEA (and at times, SDC and USA); oversees weekly AEA payroll and union benefits; in coordination with the Production and Operations Manager, TYA, oversees the processing of all other artist weekly payroll, as well as the processing of subsequent and applicable and related union benefits (health and welfare, pension, and dues). Manages nimble cross-functional team (up to 3 direct reports), including goal setting and regular meetings; contributes to short-mid-long term strategic planning efforts for TYA and EdPP; mentors intern and Program Assistant in commissioning, casting, and producing process; as appropriate, serves as a key spokesperson, representative, and ambassador of the Kennedy Center at national and international conferences, taking an active role in cultivating key relationships and associations with organizations such as: Theatre for Young Audiences/USA, International Performing Arts for Youth, Association of Performing Arts Presenters, American Alliance for Theatre and Education, Theatre Communications Group, and others; represents the Kennedy Center on national and international boards, committees, and panels; maintains contact and communications with local, national, and international artists and managers in the TYA field; watches for trends and movements in TYA and brings that insight to the Theater Education team; supports divisional and departmental activities, conferences, events, projects, and programs, as needed; serves as a resource in creativity and innovation for the Education Division. Other duties as assigned. Key Qualifications A Bachelor’s degree in the performing arts, arts management, Theater for Young Audiences, or other related field, or equivalent professional performing arts experience as an Artistic or Producing Director of theater. 6 - 8 years of producing and managerial experience is a must, preferably with some of that experience in a producing theater that commissions and develops new onstage work. Strong managerial and administrative abilities are required. Experience working with artists and creative teams is required. Prior producing experience is required. Qualified candidates must possess dramaturgical skills and demonstrate an awareness of the national and international trends of work for young audiences. Experience in strategic planning, project management, developing and managing budgets, marketing, and staff supervision is preferred. An affinity for numbers and organization is essential. Aptitude to oversee and maintain budgets is preferred, as is proficiency in Microsoft Office Suite (Excel, Word). Candidate must be local or willing to relocate to the DMV area. The Producing Director must make the Kennedy Theater their full-time professional focus. The position requires flexible work hours and days reflective of the dynamic schedule of a theater.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Producing Director, Theater for Young Audiences (TYA) leads the TYA team in the Education Division at the Kennedy Center. The position leads all aspects of commissioning, development, and overall producing of the TYA season of in-house and touring productions. Playing a key role in TYA programmatic decisions, the position leads the new work development process, taking selected projects from inception to onstage delivery, moving newly-written plays and musicals through multiple drafts and workshops towards their public season announcement, rehearsal, tech, and ultimately their world premieres. The position oversees creative team selection and casting for each TYA project. The Producing Director is someone who can understand what an artist is trying to achieve, and help them realize it practically, balancing the big picture with the tactical day-to-day tasks at hand. The Producing Director, TYA is responsible for not only the development of each commissioned show, but also the logistical coordination, artist management, marketing, budgeting, evaluation, resource management, and oversight of all TYA activities. The position has up to 3 direct reports, and also hires and manages 150+ artists throughout the course of any given season. (2-4 commissioned productions, 2-5 booked-in presentations, 4-7 development workshops, and 1 remount and national tour per season, in addition to a biennial New Visions/New Voices festival and ongoing creative commissioning work). The Producing Director, TYA serves as the primary contact with Actors’ Equity Association (AEA) and conducts all Equity and non-Equity auditions and casting; negotiates and hires nearly all artists for TYA commissions, workshops, productions, and tours from directors to designers to actors; oversees weekly AEA payroll and union benefits; and supervises the TYA team’s overall processing and executing of contracts. Key Responsibilities Plans and implements an artistic season of TYA for multiple age groups. Line produces all TYA productions. Handles artist logistics throughout the production process; maintains relationships with artists before, during and after a production; and provides direct supervision and oversight of 150+ contracted and part-time artists and production personnel each season. Negotiates and hires playwright, composer, director, designer, and other creative team members’ contracts related to the commissioned and produced shows, oversees the drafting and execution of creative team and actor contracts, and acts as a proactive and positive liaison between TYA and all other departments of the Center including Marketing, Advertising, Press and Production. Produces the developmental workshops needed prior to the commissioned productions’ world premieres. Produces all aspects of the annual Kennedy Center Theater for Young Audiences on Tour production including: artistically managing the remount process of the production with the creative team; casting, hiring and supervising the performers of each touring company; being the “on call” liaison with touring companies (~12 on-the-road actors and technicians) to solve problems, make decisions, and help maintain the company’s professionalism and welfare while on the road; overseeing the tour routing, as well as the external Agent who is selling and routing the tours. Works in partnership with the Production and Operations Manager, TYA to manage every element of the Center’s only annual national touring initiative. Provides artistic leadership for the TYA program, providing input and insight to commissions, productions, and tours through every step of their developmental and production process; plays a central role in long-range season planning efforts curated with Director, Education Programs and Production, Director of Activation and Engagement and the Theater Education department; participates in ongoing anti-racism work across Theater Education; plans, coordinates and implements the development of new work; provides dramaturgical feedback for plays in development; aligns work with the Education Artist-in-Residence initiative, managing and incorporating their TYA-related projects into the season as appropriate; works closely with the Director Education Programs and Productions and the Assistant Manager, Theater Education to help select and manage Performances for Young Audiences bookings/presentations to round out each season of TYA programming; assists in creating mutually beneficial collaborations/connections with other Education Division programs. Serves as TYA’s primary casting contact and manages all aspects of auditions, casting and hiring of principals and understudies for all touring and produced shows, as well as developmental workshops; collaborates with show directors, casting directors, and the Director of Education Programs and Productions to determine creative team selection for productions in alignment with TYA’s anti-racism commitments; serves as General Manager to coordinate actor contracts and terms of employment; develops and maintains a deep knowledge of the agreements for AEA, SDC and USA. Supervises the Production and Operations Manager, TYA in budget creation and management for TYA budget areas; oversees all TYA-related expenditures and establishes methods of maintaining budget control through each projections period; serves as the department’s primary contact with Kennedy Center Finance and Human Resources personnel on matters such as contracts, payroll, purchase orders, and account reconciliations; supervises the preparation and executing of financial contracts related to TYA workshops, productions, and tours, including Independent and Employee Contracts, as well as serving as the department’s primary liaison with AEA (and at times, SDC and USA); oversees weekly AEA payroll and union benefits; in coordination with the Production and Operations Manager, TYA, oversees the processing of all other artist weekly payroll, as well as the processing of subsequent and applicable and related union benefits (health and welfare, pension, and dues). Manages nimble cross-functional team (up to 3 direct reports), including goal setting and regular meetings; contributes to short-mid-long term strategic planning efforts for TYA and EdPP; mentors intern and Program Assistant in commissioning, casting, and producing process; as appropriate, serves as a key spokesperson, representative, and ambassador of the Kennedy Center at national and international conferences, taking an active role in cultivating key relationships and associations with organizations such as: Theatre for Young Audiences/USA, International Performing Arts for Youth, Association of Performing Arts Presenters, American Alliance for Theatre and Education, Theatre Communications Group, and others; represents the Kennedy Center on national and international boards, committees, and panels; maintains contact and communications with local, national, and international artists and managers in the TYA field; watches for trends and movements in TYA and brings that insight to the Theater Education team; supports divisional and departmental activities, conferences, events, projects, and programs, as needed; serves as a resource in creativity and innovation for the Education Division. Other duties as assigned. Key Qualifications A Bachelor’s degree in the performing arts, arts management, Theater for Young Audiences, or other related field, or equivalent professional performing arts experience as an Artistic or Producing Director of theater. 6 - 8 years of producing and managerial experience is a must, preferably with some of that experience in a producing theater that commissions and develops new onstage work. Strong managerial and administrative abilities are required. Experience working with artists and creative teams is required. Prior producing experience is required. Qualified candidates must possess dramaturgical skills and demonstrate an awareness of the national and international trends of work for young audiences. Experience in strategic planning, project management, developing and managing budgets, marketing, and staff supervision is preferred. An affinity for numbers and organization is essential. Aptitude to oversee and maintain budgets is preferred, as is proficiency in Microsoft Office Suite (Excel, Word). Candidate must be local or willing to relocate to the DMV area. The Producing Director must make the Kennedy Theater their full-time professional focus. The position requires flexible work hours and days reflective of the dynamic schedule of a theater.