* Serves as the designated Division of Information Technology (DIT)
Field Office Representative (FOR) for the Chief Information Officer
Organization (CIOO) to implement the Service Level Agreement (SLA) and to
coordinate interface with divisions in Field Offices on DIT IT services
including the implementation of major IT improvements, renovations, and
service implementations within FDIC.
* Monitors the operation and functions of the local area networks
(LAN) within the Field Offices, and the integration with the Regional Office
networks and other telecommunications systems.
* Supports and implements hardware, software and network configuration
of the client server environment of all systems and has functional and
operational responsibility for all IT equipment within the Field Office(s).
* Prepares and coordinates operational specifications and procedures
for the implementation of systems at the Field Office which includes IT
improvements, renovations, and service implementations. Specifies the
hierarchical structure and systems configuration interface plans for
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify at the CG-13 level: Applicants must have 1 year of specialized experience equivalent to at least the grade 12 level in the federal service. Specialized experience is experience troubleshooting and resolving hardware and software issues related to Windows Operating System and MS Office Suite; remote access capabilities; repairing laptops, desktops, and printers; imaging of workstations; and networking consisting of configuring and troubleshooting workstations to connect to wired and wireless networks.
In addition to the minimum qualification requirements listed above, you must also have IT-related experience which demonstrates proficiency in each of the following competencies:
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, click here.
Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement.