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Net Sys/Comm Analyst III Montana State University Position Information Announcement Number: STAFF - VA - 25308 For questions regarding this position, please contact: Adam Edelman (406) 994-5091 aedelman@montana.edu Classification Title: Net Sys/Comm Analyst III Working Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community network, analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network analysts perform technically skilled precision work and provide complete, enterprise level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and cabinets. Network analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network analysts’ work schedules may require non-standard working hours including mornings, evenings, weekends, and holidays. Position Number: 4M0903 Department: UIT Network Support Division: VP for Information Technology Appointment Type: Classified Contract Term: Fiscal Year Semester: If other, specify From date: If other, specify End date: FLSA: Exempt Union Affiliation: FOCUS-MFPE FTE: 1.0 Benefits Eligible: Eligible Salary: $40.032 - $44.164 per hour, commensurate with experience, education, and qualifications Contract Type: Classified Salary If other, please specify: Recruitment Type: Open Position Details General Statement Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members. Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team’s domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities • Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones. • Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. • Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. • Manage network infrastructure built using various network components and protocols to achieve and highly available network services. • Assist with annual inventory of parts and material. • Maintain and submit records of time and materials required to complete projects and tasks. • Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur. • Provide guidance for student employees. • Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. • Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. • Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications – Experience, Education, Knowledge & Skills 1. Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience. 2. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. 3. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. 4. Demonstrated experience in an enterprise environment supporting an enterprise production network. 5. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting. 6. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications – Experience, Education, Knowledge & Skills 1. Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. 2. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. 3. Demonstrated experience with Solarwinds Orion or similar management platform. 4. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. 5. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will • Will possess strong active listening skills. • Has the ability to think intuitively and analytically to break down and resolve problems. • Has the ability to work independently without the need for direct supervision. • Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. • Has the ability to show initiative and follow through on tasks in a fast-paced work environment. • Has the ability to work in a team environment, supporting other units. • Has the ability to work toward shared goals where individual efforts complement group efforts. • Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. • Has the ability to anticipate and resolve technical problems. • Has the ability to establish and maintain effective working relationships across the IT Community. • Represents the department and university in a professional and courteous manner. • Demonstrated ability to communicate effectively with diverse populations. • Demonstrated ability to handle competing demands and maintain high levels of customer service and response. • Effective oral and written communication skills. • Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. • Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. • Ability to maintain and submit records of time and materials required to complete projects and tasks. • Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information This position is not eligible for sponsorship. Must possess a valid driver’s license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver’s license, must obtain a valid Montana driver’s license within 60 days of hire.) This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools. This position has supervisory duties?: No Posting Detail Information Number of Vacancies: Desired Start Date: Position End Date (if temporary): Open Date: Close Date: Applications will be: Screening of applications will begin on June 16, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents 1. Resume 2. Cover Letter To apply, visit https://apptrkr.com/6279563

Director of Network Services Montana State University Position Information Announcement Number: STAFF - VA - 24247 For questions regarding this position, please contact: Adam Edelman, aedelman@montana.edu, 406-994-5091 Classification Title: Net Sys/Comm Analyst III Working Title: Director of Network Services Brief Position Overview The Director of Network Services is the lead position focused on the design, implementation, and operation of Montana State University’s LAN, WAN, wireless, telephony, and physical network infrastructure. The position requires expertise in networking technologies and strong leadership skills to manage the Network Services team in support of Montana State University’s research, teaching, and outreach mission. Note: this position is not eligible for sponsorship Position Number: 4M0658 Department: UIT Network Support Division: VP for Information Technology Appointment Type: Classified Contract Term: Fiscal Year Semester: If other, specify From date: If other, specify End date: FLSA: Exempt Union Affiliation: Exempt from Collective Bargaining FTE: 1.0 Benefits Eligible: Eligible Salary: Salary range starts at $110K, commensurate with experience, education, qualifications Contract Type: Classified Salary If other, please specify: Recruitment Type: Open Position Details General Statement The Director of Network Services is the lead position focused on the design, implementation, and operation of Montana State University’s LAN, WAN, wireless, telephony, and physical network infrastructure. The position requires expertise in networking technologies and strong leadership skills to manage the Network Services team in support of Montana State University’s research, teaching, and outreach mission. Duties and Responsibilities • Ensures the reliable and efficient operation of the local wired and wireless network infrastructure as well as all aspects of the Unified Communications/VOIP services for the entirety of the MSU Bozeman campus. • Manages the Network Services team, comprised of network, wiring, and telephony professionals in the planning, design, implementation, performance monitoring, and overall operational support of all elements of the Montana State University network. • Provides technical leadership for assigned projects, which may include network design, equipment ordering, testing, troubleshooting, installation, and implementation of upgrades; Support for research services and grants as well as classroom technologies, residential networks, and sports facilities. • Responsible for ensuring a resilient routing infrastructure to external networks including the State of Montana; Pacific Northwest Gigapop, Internet2; and other local, regional, and national networks. • Assists the Associate CIO and IT Senior Leadership in budgeting, capital planning, design, and evaluation of new technology solutions aligned with the University’s Strategic Plan and industry best practices. • Provides technical consultation and support to other Montana State University campus affiliates, local Bozeman constituents, Agricultural Research Centers, MSU Extension locations, and other groups. • Responsible for empowering staff to provide high quality customer service to internal and external customers, establishes team goals, and manages departmental performance. • Clearly plans, documents, and prioritizes and communicates project work. • Has experience developing project and operational budgets, also has knowledge of project management best practices to achieve consistent team and project performance. • Promotes/implements standard and repeatable operational processes in accordance with Incident Management and Change Management procedures in coordination with related IT teams. Other Duties: • This position will interact with staff, faculty, students across the MUS as well as vendors, service providers, and industry partners in unit activities that may include policy and procedure development, project coordination, customer service analysis, preparation of special reports, conflict resolution, and problem solving. • Major fiscal and administrative responsibilities include contract reviews, participation in unit budget management, project planning, assisting in strategic planning, providing staff training, and maintaining UIT standards for infrastructure-related products and services. Required Qualifications – Experience, Education, Knowledge & Skills 1. Bachelor’s degree and a track record of progressively responsible experience in information technology with an emphasis in network systems, or an equivalent combination of education and experience. 2. At least 3 years in a technical leadership, supervisory or managerial role including budget responsibilities 3. Demonstrated experience managing business or enterprise level copper and fiber plants. 4. Demonstrated experience in architecting, planning and maintaining secure, highly reliable, redundant, and enterprise-grade LAN/MAN/WAN/Wireless and telephony infrastructures. 5. Demonstrated experience with IP Voice and Unified Communications technologies. Preferred Qualifications – Experience, Education, Knowledge & Skills 1. Master’s degree in a field related to the position, or an equivalent combination of education and experience. 2. Demonstrated experience in technical leadership and/or managerial roles in a higher education environment. 3. Associate and advanced level Cisco networking certifications such as Cisco CCIE/CCNA/CCNP/CCDP. 4. Demonstrated experience with Software Defined networking technologies. 5. Demonstrated experience with Aruba wireless controllers, AP’s, ClearPass (AAA, NAC, Guest Access), and monitoring applications. 6. Demonstrated experience with routing/switching configuration, and troubleshooting Cisco network infrastructure devices including: firewalls, routers, switches, and monitoring applications; experience with VOIP, Unified Communications, and telephony services. The Successful Candidate Will • Experience leading a diverse group of professional-level technical staff; and experience in planning and implementing technical initiatives in an open, inclusive, participative environment. • Knowledge of best practices to secure networks with an emphasis on higher education and use of network security appliances. • Skilled in oral and written communications. • Ability to handle competing demands and maintain high levels of customer service and response. • Ability to manage and develop technical staff in a way which enables the Network Services and Communication Wiring units to function as a team, working toward shared goals where individual efforts complement group efforts. • Ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. • Ability to anticipate and resolve technical problems; ability to establish and maintain effective working relationships with others related IT units; and the ability to effectively communicate, both verbally and in writing. Position Special Requirements/Additional Information • This position requires periodic on-call availability and after-hours support. • This position is not eligible for sponsorship To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Physical Demands This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. This position has supervisory duties?: Yes Posting Detail Information Number of Vacancies: 1 Desired Start Date: Upon a successful search Position End Date (if temporary): Open Date: Close Date: Applications will be: Review of applications will be on a continual basis and will continue until the position is filled. Diversity Statement Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html Applicant Documents Required Documents 1. Resume 2. Cover Letter For complete job announcement and application procedures, click on: https://apptrkr.com/5433444 Equal Opportunity Employer, Veterans/Disabled