California State University, Sacramento
Sacramento, CA, USA
Cloud Systems, Operations & Security Manager
Job No: 537404
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Cloud Systems, Operations & Security Manager
Classification Title: Administrator II (MPP II)
Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th mailto:@ 11:55pm PDT
Hiring Preference Not Applicable
Position Summary
The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education & Experience:
• Bachelor's degree in a relevant field or discipline or equivalent experience. • Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] • Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities:
• Strong verbal, written, and interpersonal communication skills. • Ability to establish and maintain collaborative working relationships with various stakeholders • Knowledge of applicable data privacy practices and laws. • Strong technical skills in cloud computing, networking and security. • Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. • Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment:
• Ability to pass background check.
Preferred Qualifications
• Masters in Computer Science, MIS or related field. • Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. • Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. • Four (4) or more years of Information Technology experience working in higher education infrastructure support. • Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. • Theoretical and practical understanding of private and public cloud system integrations and opportunities. • Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification.
• Resume • Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: March 26, 2024 (7:45 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/5138903
Full Time
Cloud Systems, Operations & Security Manager
Job No: 537404
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Cloud Systems, Operations & Security Manager
Classification Title: Administrator II (MPP II)
Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th mailto:@ 11:55pm PDT
Hiring Preference Not Applicable
Position Summary
The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education & Experience:
• Bachelor's degree in a relevant field or discipline or equivalent experience. • Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] • Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities:
• Strong verbal, written, and interpersonal communication skills. • Ability to establish and maintain collaborative working relationships with various stakeholders • Knowledge of applicable data privacy practices and laws. • Strong technical skills in cloud computing, networking and security. • Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. • Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment:
• Ability to pass background check.
Preferred Qualifications
• Masters in Computer Science, MIS or related field. • Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. • Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. • Four (4) or more years of Information Technology experience working in higher education infrastructure support. • Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. • Theoretical and practical understanding of private and public cloud system integrations and opportunities. • Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification.
• Resume • Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Eligibility Verification
Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: March 26, 2024 (7:45 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/5138903
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in civil engineering, public works engineering, or closely related engineering field and four years related professional engineering experience in design and management of transportation capital improvement. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. State of Florida Professional Engineer (P.E.) Registration is required within six months of employment. Position Summary This is responsible administrative and professional engineering work in the review and preparation of plans, designs and specifications, and project management for public works projects related to the Transportation Capital Improvement Program (TCIP). Work involves assisting in the coordination, planning, project management and review of the work of subordinate technical employees engaged in the design, construction, operation and maintenance of public works projects related to the TCIP. An employee in this classification serves as chief engineer and manager for a major public works function, Transportation Capital Improvement Program Division. Work is performed under the direction of the higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decision with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises, assists in planning, directing and coordinating the activities of the Transportation Capital Improvement Program Division . Performs complex design elements related to various TCIP projects. Reviews and approves design work of subordinate technicians and engineers. Performs detailed review of development plans and reports prepared by private licensed engineers and ensures compliance with applicable codes and engineering standards. Recommends updates to development codes when necessary. Exercises considerable autonomy in the design and management of transportation capital improvement projects. Approves layouts and other significant design considerations for projects. Responsible for assimilating all components of project plans, including but not limited to plans, quantities, specifications, contracts, and bid documents. Prepares detailed scopes of work for consultants; participates in the selection process, manages consultant contracts and reviews work of consultants. Recommends payment approval for contracts. Prepares construction contract documents through the collaboration of the Procurement (contracts) Office. Serves as expert witness in court cases pertaining to design, development activities and condemnation trials. Supervises, plans, directs and prepares engineering studies, feasibility reports, construction plans and cost estimates. Prepares and monitors the budget for the Transportation Capital Improvement Program Division . Coordinates engineering field surveys, and construction and maintenance activities performed by private utilities and contractors within public works. Serves as expert advisor on construction projects to technicians and engineers on complex design/construction problems and interprets specifications as required between engineers/technicians and contractors. Establishes training programs for subordinate engineers and technicians. Develops major program plans, establishes methodology for project prioritization, and establishes project plans and production schedules. Represents higher level supervisors including the County Engineer and Public Works Director at various meetings. Makes public presentations representing higher level supervisors including the County Engineer and Public Works Director to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles and practices of civil engineering, specifically in the areas of transportation, pavement design, drainage, construction, and management. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to prepare complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to plan, direct, monitor and control the work of engineers, technicians, contractors and clerical personnel. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to give technical and professional review to a large variety and volume of engineering plans and documents produced by staff or private registered engineers. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent engineering judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat (non-weather). The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in civil engineering, public works engineering, or closely related engineering field and four years related professional engineering experience in design and management of transportation capital improvement. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. State of Florida Professional Engineer (P.E.) Registration is required within six months of employment. Position Summary This is responsible administrative and professional engineering work in the review and preparation of plans, designs and specifications, and project management for public works projects related to the Transportation Capital Improvement Program (TCIP). Work involves assisting in the coordination, planning, project management and review of the work of subordinate technical employees engaged in the design, construction, operation and maintenance of public works projects related to the TCIP. An employee in this classification serves as chief engineer and manager for a major public works function, Transportation Capital Improvement Program Division. Work is performed under the direction of the higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decision with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises, assists in planning, directing and coordinating the activities of the Transportation Capital Improvement Program Division . Performs complex design elements related to various TCIP projects. Reviews and approves design work of subordinate technicians and engineers. Performs detailed review of development plans and reports prepared by private licensed engineers and ensures compliance with applicable codes and engineering standards. Recommends updates to development codes when necessary. Exercises considerable autonomy in the design and management of transportation capital improvement projects. Approves layouts and other significant design considerations for projects. Responsible for assimilating all components of project plans, including but not limited to plans, quantities, specifications, contracts, and bid documents. Prepares detailed scopes of work for consultants; participates in the selection process, manages consultant contracts and reviews work of consultants. Recommends payment approval for contracts. Prepares construction contract documents through the collaboration of the Procurement (contracts) Office. Serves as expert witness in court cases pertaining to design, development activities and condemnation trials. Supervises, plans, directs and prepares engineering studies, feasibility reports, construction plans and cost estimates. Prepares and monitors the budget for the Transportation Capital Improvement Program Division . Coordinates engineering field surveys, and construction and maintenance activities performed by private utilities and contractors within public works. Serves as expert advisor on construction projects to technicians and engineers on complex design/construction problems and interprets specifications as required between engineers/technicians and contractors. Establishes training programs for subordinate engineers and technicians. Develops major program plans, establishes methodology for project prioritization, and establishes project plans and production schedules. Represents higher level supervisors including the County Engineer and Public Works Director at various meetings. Makes public presentations representing higher level supervisors including the County Engineer and Public Works Director to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles and practices of civil engineering, specifically in the areas of transportation, pavement design, drainage, construction, and management. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to prepare complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to plan, direct, monitor and control the work of engineers, technicians, contractors and clerical personnel. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to give technical and professional review to a large variety and volume of engineering plans and documents produced by staff or private registered engineers. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent engineering judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat (non-weather). The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in facilities management, building construction, business administration or related field, and five years progressively responsible managerial work in facility management, of which three years must be supervisory; or any equivalent combination of related training and experience. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. An incumbent of this job classification will be required to file a financial disclosure statement (Form 1) with the Supervisor of Elections in their county of residence, in compliance with Florida Statutes, Chapter 112, Part III. Such filing is required within 30 days of placement in a covered position, annually thereafter by no later than July 1 of each year in which they serve in the covered position, and within 60 days of leaving the covered position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible managerial work planning, organizing, and directing the activities of the Department of Facilities Management. An employee assigned to this classification is responsible for coordinating the maintenance and repair of buildings, overseeing the county's capital improvement program and the maintenance grounds. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Manages and coordinates the activities of subordinate supervisors and employees including determines work procedures and schedules; issues instructions and assigns duties; reviews work; recommends personnel actions; conducts performance reviews; and conducts departmental training and orientation. Directs daily activities to provide maintenance and repair services on County owned or leased facilities. Directs the business and financial matters of the Facilities Management Department, including preparation of the annual budget, requisitions, budget amendments and transfers; monitoring expenditures and contracts in accordance with established procedures. Coordinates the Capital Improvements Program for County facilities. Develops and implements long-range planning forecasting for County facilities. Plans and ensures implementation of effective maintenance programs for equipment, buildings and grounds. Remains current on all new technologies and methods of facilities management. Establishes and implements standard operating procedures for various programs within the department; continuously reviews and updates procedures as necessary. Analyzes and evaluates departmental policies; recommends development of new policies and/or revisions to current policies as appropriate. Coordinates security for County facilities. Ensures continuous availability of needed supplies. Maintains project records, site files, and cost data; provides reports as required related to facilities. Prepares departmental budget; ensures projects remain within budget. Reviews federal, state and local laws, rules and regulations governing the programmatic areas supervised and ensures departmental compliance with those regulations through standard operating procedures, administrative directives, staff meetings and other management tools. Prepares the annual departmental service level and line item detail budget request and projections in conjunction with long-range plans for presentation to the County Manager and the Board of County Commissioners. Directs the business and financial affairs of the Facilities Management Department including preparation of requisitions, budget amendments and transfers, and monitoring expenditures to budgeted line-item accounts in accordance with established procedures. Develops, implements and updates procedural and managerial systems to enhance the integration and operation of the department and ensures consistency with county wide policies and procedures. Operates, as required, motor vehicles (including departmental motor vehicles) in order to conduct facility site reviews and inspections for assigned buildings & sites throughout the County. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of principles, practices, and modern methods of buildings and grounds maintenance. Considerable knowledge of operating principles of building systems and grounds and facilities management. Considerable knowledge of Florida laws and codes pertaining to maintenance of County buildings and grounds. Considerable knowledge of the various types and characteristics of County buildings and equipment. Considerable knowledge of construction process, building trades and maintenance of structural and mechanical building systems. Considerable knowledge of available resources and materials needed in construction and maintenance activities. Knowledge of modern principles and practices of administration, organization and management. Ability to effectively manage and coordinate the activities of subordinate supervisors and employees. Ability to develop, prepare and monitor complex budgets. Ability to communicate effectively, both orally and in writing. Ability to implement effective maintenance procedures. Ability to communicate effectively, both orally and in writing. Ability to coordinate the work of subordinates with outside agencies and private organizations. Ability to establish and maintain effective working relationships with subordinates, other County employees, County officials, outside agencies and the general public. Ability to provide realistic projections for completion of projects and assignments. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach with hands and arms, climb, balance, stoop, and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in facilities management, building construction, business administration or related field, and five years progressively responsible managerial work in facility management, of which three years must be supervisory; or any equivalent combination of related training and experience. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. An incumbent of this job classification will be required to file a financial disclosure statement (Form 1) with the Supervisor of Elections in their county of residence, in compliance with Florida Statutes, Chapter 112, Part III. Such filing is required within 30 days of placement in a covered position, annually thereafter by no later than July 1 of each year in which they serve in the covered position, and within 60 days of leaving the covered position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible managerial work planning, organizing, and directing the activities of the Department of Facilities Management. An employee assigned to this classification is responsible for coordinating the maintenance and repair of buildings, overseeing the county's capital improvement program and the maintenance grounds. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Manages and coordinates the activities of subordinate supervisors and employees including determines work procedures and schedules; issues instructions and assigns duties; reviews work; recommends personnel actions; conducts performance reviews; and conducts departmental training and orientation. Directs daily activities to provide maintenance and repair services on County owned or leased facilities. Directs the business and financial matters of the Facilities Management Department, including preparation of the annual budget, requisitions, budget amendments and transfers; monitoring expenditures and contracts in accordance with established procedures. Coordinates the Capital Improvements Program for County facilities. Develops and implements long-range planning forecasting for County facilities. Plans and ensures implementation of effective maintenance programs for equipment, buildings and grounds. Remains current on all new technologies and methods of facilities management. Establishes and implements standard operating procedures for various programs within the department; continuously reviews and updates procedures as necessary. Analyzes and evaluates departmental policies; recommends development of new policies and/or revisions to current policies as appropriate. Coordinates security for County facilities. Ensures continuous availability of needed supplies. Maintains project records, site files, and cost data; provides reports as required related to facilities. Prepares departmental budget; ensures projects remain within budget. Reviews federal, state and local laws, rules and regulations governing the programmatic areas supervised and ensures departmental compliance with those regulations through standard operating procedures, administrative directives, staff meetings and other management tools. Prepares the annual departmental service level and line item detail budget request and projections in conjunction with long-range plans for presentation to the County Manager and the Board of County Commissioners. Directs the business and financial affairs of the Facilities Management Department including preparation of requisitions, budget amendments and transfers, and monitoring expenditures to budgeted line-item accounts in accordance with established procedures. Develops, implements and updates procedural and managerial systems to enhance the integration and operation of the department and ensures consistency with county wide policies and procedures. Operates, as required, motor vehicles (including departmental motor vehicles) in order to conduct facility site reviews and inspections for assigned buildings & sites throughout the County. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of principles, practices, and modern methods of buildings and grounds maintenance. Considerable knowledge of operating principles of building systems and grounds and facilities management. Considerable knowledge of Florida laws and codes pertaining to maintenance of County buildings and grounds. Considerable knowledge of the various types and characteristics of County buildings and equipment. Considerable knowledge of construction process, building trades and maintenance of structural and mechanical building systems. Considerable knowledge of available resources and materials needed in construction and maintenance activities. Knowledge of modern principles and practices of administration, organization and management. Ability to effectively manage and coordinate the activities of subordinate supervisors and employees. Ability to develop, prepare and monitor complex budgets. Ability to communicate effectively, both orally and in writing. Ability to implement effective maintenance procedures. Ability to communicate effectively, both orally and in writing. Ability to coordinate the work of subordinates with outside agencies and private organizations. Ability to establish and maintain effective working relationships with subordinates, other County employees, County officials, outside agencies and the general public. Ability to provide realistic projections for completion of projects and assignments. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach with hands and arms, climb, balance, stoop, and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles, and outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
California State University, Sacramento
Sacramento, CA, USA
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
Full Time
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
California State University Office of the Chancellor
Long Beach, CA, USA
Capital Projects and Systemwide Revenue Bond Accountant II
Job no: 532814
Work type: Staff
Location: Chancellor's Office
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time
Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Capital Projects and Systemwide Revenue Bond Accountant II. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.
Salary
The anticipated salary hiring range is up to $6,584 per month, commensurate with qualifications and experience.
The salary range for this classification is $4,452 to $8,592 per month.
Classification
Accountant II
Position Information
The California State University, Office of the Chancellor, is seeking a Capital Projects and Systemwide Revenue Bond Accountant II to independently perform a full range of professional accounting work required to maintain the financial records for the Revenue Bond & Capital Projects unit. This team is responsible for maintaining accounting records for systemwide revenue bonds and facility projects, providing Chancellor's Office management with bond sale and construction project status reports, and preparing related financial statement schedules. The Capital Projects & SRB Accountant performs analysis of financial data and reports, prepares financial statements and related schedules for the Systemwide Revenue Bond Program, completes ad hoc reporting and other projects, as needed. The position may lead campus communication and guidance efforts. The incumbent will maintain, reconcile and adjust various capital projects and work with the SCO and the Finance & Treasury department. In addition, the incumbent will assist in the financial audit of the Systemwide Revenue Bond (SRB).
Responsibilities
Under the general direction of the Revenue Bond Accounting Manager, the Capital Projects and Systemwide Revenue Bond Accountant II will perform duties as outlined below:
Leads or Performs Analysis of Financial Data and Reports
-Assists in designing, implementing, and completing various analysis in support of the department of Systemwide Financial Standard & Reporting.
-Maintain the fiscal and fund integrity of the financial information by performing monthly reconciliations, variance analyses, and review of assigned funds. Take corrective action as appropriate.
-Reviews financial documents for completeness, accuracy, and conformance with established policies, procedures, and accounting standards.
-Reconciles reports and financial data with financial statements on file.
-Corrects and reconciles account balances to external data.
Leads or Performs Accounting Functions for Capital Construction Activities
-Establish and maintain general ledger for capital project activities funded by BAN and revenue bond fund programs.
-Maintain records and provide reports to F & T regarding accounting activity for capital project accounts.
-Work with and support CPDC & Financing & Treasury in accounting related issues (Bond issuances, fund balances, etc.)
-Reviews or prepares journal entries.
-Reviews or resolves problems associated with incorrect journal entries.
Assist in the Annual Audit and Preparation of Financial Statements
-Perform analyses to ensure accuracy of the financial information.
-Review and analyze campus fluctuation explanations and identify which variances are the result of accounting errors which require audit adjusting entries.
-Participate in the preparation and/or gathering of all required audit documentation.
-Assist with the preparation of SRB Supplemental Audit Schedules.
Ad Hoc Reporting and Other Projects as Needed
-Create documentation of new process solutions when needed.
-Develop and recommend accounting procedures to management as appropriate.
-Serve as backup and support to the department in the event of staff absences.
-Other special reporting or projects as assigned by the Department Manager or Director.
-Provide training, guidance, and assistance to other employees.
Lead or Assist in Campus Communication and Guidance Efforts
-Interprets or performs campus communication and guidance efforts.
-Prepares and provides training, guides, and assists with documentation and maintenance of business processes, standards, and procedures.
-Provides active support for campus questions by analyzing and preparing communication and guidance.
Qualifications
This position requires:
-Bachelor's degree with a major in accounting, business administration, economics, finance, or a closely related field.
-A minimum of two years of progressively responsible professional accounting experience, preferably in a higher education environment.
-Thorough knowledge and understanding of generally accepted accounting principles (GAAP) under GASB.
-Experience with accounting, automated accounting systems, and advanced knowledge of Excel.
-Ability to interpret written policies, procedures and regulations and develop effective workflow processes to meet evolving business needs.
-Demonstrated ability to understand problems and discern applicable underlying principles to conceive of and develop solutions.
-Ability to independently work with a high degree of accuracy under tight timelines.
-Possesses superb verbal, written, and interpersonal skills and have outstanding consultative and presentation skills; be an articulate communicator and good listener and demonstrate a style that facilitates the sharing of knowledge.
Preferred Qualifications
-Minimum 5 years of experience in higher education and/or fund accounting.
-Governmental accounting experience.
-Experience with PeopleSoft, Hyperion and/or Tableau, and Wdesk.
Application Period
Priority consideration will be given to candidates who apply by October 25, 2023. Applications will be accepted until the job posting is removed.
How To Apply
Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Advertised: October 11, 2023 (10:10 AM) Pacific Daylight Time
Applications close: Open until filled
To apply: https://apptrkr.com/4717494
Full Time
Capital Projects and Systemwide Revenue Bond Accountant II
Job no: 532814
Work type: Staff
Location: Chancellor's Office
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time
Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Capital Projects and Systemwide Revenue Bond Accountant II. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.
Salary
The anticipated salary hiring range is up to $6,584 per month, commensurate with qualifications and experience.
The salary range for this classification is $4,452 to $8,592 per month.
Classification
Accountant II
Position Information
The California State University, Office of the Chancellor, is seeking a Capital Projects and Systemwide Revenue Bond Accountant II to independently perform a full range of professional accounting work required to maintain the financial records for the Revenue Bond & Capital Projects unit. This team is responsible for maintaining accounting records for systemwide revenue bonds and facility projects, providing Chancellor's Office management with bond sale and construction project status reports, and preparing related financial statement schedules. The Capital Projects & SRB Accountant performs analysis of financial data and reports, prepares financial statements and related schedules for the Systemwide Revenue Bond Program, completes ad hoc reporting and other projects, as needed. The position may lead campus communication and guidance efforts. The incumbent will maintain, reconcile and adjust various capital projects and work with the SCO and the Finance & Treasury department. In addition, the incumbent will assist in the financial audit of the Systemwide Revenue Bond (SRB).
Responsibilities
Under the general direction of the Revenue Bond Accounting Manager, the Capital Projects and Systemwide Revenue Bond Accountant II will perform duties as outlined below:
Leads or Performs Analysis of Financial Data and Reports
-Assists in designing, implementing, and completing various analysis in support of the department of Systemwide Financial Standard & Reporting.
-Maintain the fiscal and fund integrity of the financial information by performing monthly reconciliations, variance analyses, and review of assigned funds. Take corrective action as appropriate.
-Reviews financial documents for completeness, accuracy, and conformance with established policies, procedures, and accounting standards.
-Reconciles reports and financial data with financial statements on file.
-Corrects and reconciles account balances to external data.
Leads or Performs Accounting Functions for Capital Construction Activities
-Establish and maintain general ledger for capital project activities funded by BAN and revenue bond fund programs.
-Maintain records and provide reports to F & T regarding accounting activity for capital project accounts.
-Work with and support CPDC & Financing & Treasury in accounting related issues (Bond issuances, fund balances, etc.)
-Reviews or prepares journal entries.
-Reviews or resolves problems associated with incorrect journal entries.
Assist in the Annual Audit and Preparation of Financial Statements
-Perform analyses to ensure accuracy of the financial information.
-Review and analyze campus fluctuation explanations and identify which variances are the result of accounting errors which require audit adjusting entries.
-Participate in the preparation and/or gathering of all required audit documentation.
-Assist with the preparation of SRB Supplemental Audit Schedules.
Ad Hoc Reporting and Other Projects as Needed
-Create documentation of new process solutions when needed.
-Develop and recommend accounting procedures to management as appropriate.
-Serve as backup and support to the department in the event of staff absences.
-Other special reporting or projects as assigned by the Department Manager or Director.
-Provide training, guidance, and assistance to other employees.
Lead or Assist in Campus Communication and Guidance Efforts
-Interprets or performs campus communication and guidance efforts.
-Prepares and provides training, guides, and assists with documentation and maintenance of business processes, standards, and procedures.
-Provides active support for campus questions by analyzing and preparing communication and guidance.
Qualifications
This position requires:
-Bachelor's degree with a major in accounting, business administration, economics, finance, or a closely related field.
-A minimum of two years of progressively responsible professional accounting experience, preferably in a higher education environment.
-Thorough knowledge and understanding of generally accepted accounting principles (GAAP) under GASB.
-Experience with accounting, automated accounting systems, and advanced knowledge of Excel.
-Ability to interpret written policies, procedures and regulations and develop effective workflow processes to meet evolving business needs.
-Demonstrated ability to understand problems and discern applicable underlying principles to conceive of and develop solutions.
-Ability to independently work with a high degree of accuracy under tight timelines.
-Possesses superb verbal, written, and interpersonal skills and have outstanding consultative and presentation skills; be an articulate communicator and good listener and demonstrate a style that facilitates the sharing of knowledge.
Preferred Qualifications
-Minimum 5 years of experience in higher education and/or fund accounting.
-Governmental accounting experience.
-Experience with PeopleSoft, Hyperion and/or Tableau, and Wdesk.
Application Period
Priority consideration will be given to candidates who apply by October 25, 2023. Applications will be accepted until the job posting is removed.
How To Apply
Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Advertised: October 11, 2023 (10:10 AM) Pacific Daylight Time
Applications close: Open until filled
To apply: https://apptrkr.com/4717494
Assoc Director of Corp & Found Relations / Development Officer II
Job no: 901132 Work type: Support Staff Pay Grade: 14 Major Administrative Unit / College: University Advancement Department: Constituency Program Dir 1 40001223 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Administrative/Business/Professional, PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Assoc Director of Corp & Found Relations
Position Summary The Eli Broad College of Business at Michigan State University is seeking an enthusiastic and energetic, results-oriented individual to join its highly successful fundraising team as the Associate Director of Corporate and Foundation Relations. Ranked one of the top 25 business programs in the country, the College completed the MSU Empower Extraordinary campaign in 2019, exceeding its $162M goal by raising $195M, including a $62 million capital project. We are now in the planning stages of the next campaign. The Associate Director will be an integral member of a team helping to steward the corporate and foundation gifts that were made during the last campaign and begin setting expectations for the next campaign.
The Associate Director will assist faculty and College administration in identifying, cultivating, and engaging potential corporate and foundation sources of support, with the overarching goal of soliciting major gifts in support of significant College initiatives.
Responsibilities:
This position is responsible for establishing and maintaining a portfolio of corporate and foundation prospects for the Eli Broad College of Business.
The successful candidate will:
Solicitation, Cultivation & Discovery:
• Meet with corporation and foundation prospects to understand their priorities and strategies with the objective of identifying and building significant alliances, leading to philanthropic support for the Eli Broad College of Business.
• Maintain an aggressive travel and communications schedule with new and existing corporate and foundation partners to build and enrich the Eli Broad College of Business relationships with them.
• Identify and build relationships with key alumni/friends within target corporations and foundations in order to seek advice and assistance in relationship building, charitable gifts, and research funding.
Strategy and Coordination:
• Establish close and effective working relationships with College administration, the University Advancement Corporate Relations and Foundation Relations teams, and MSU Business-CONNECT. This requires a person who is experienced and comfortable in working across administrative boundaries in an open and collegial environment.
• Become conversant with the Eli Broad College of Business's strengths and strategic priorities.
• In collaboration with the University Advancement Corporate Relations and Foundation Relations teams, participate in the development of a coordinated strategy to engage target corporations and foundations with the Eli Broad College of Business’ programs/researchers/educational mission.
• Participate in regular meetings with the University Advancement Corporate Relations and Foundation Relations teams.
• Establish effective working relationships with academic department heads, center and institute directors, faculty, and administrators throughout the Eli Broad College of Business in order to thoroughly understand their programs and priorities and to assist them in managing their respective corporate and foundation partnership activities.
• Create opportunities for regular and substantive contact between high-level corporate and foundation executives and the Eli Broad College of Business Dean, Chairs, Center Directors, and key faculty.
• Coordinate with the Eli Broad College of Business’s grant funding recipients to provide stewardship, monitor outcomes and prepare regular progress reports.
Reporting:
• Reports directly to the Eli Broad College of Business’s Senior Director of Development.
• Dotted line appointment to the Senior Director of Corporate Relations
Prospective candidates will have excellent written and communication skills, with the ability to produce business correspondence; solicitation materials; appropriate letters of acknowledgement; proposals to individuals, corporations, and foundations; and reports. She/he will have a demonstrated ability to establish and manage multiple business relationships with complex, multifaceted organizations successfully and simultaneously. Individuals sought for this role will have in-depth knowledge of the breadth of corporate interactions with higher education and with foundation practices. They will also have the ability to understand quickly and translate clearly and succinctly faculty research and its value to potential funders.
Unit Specific Education/Experience/Skills Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Communications, Public Relations, Marketing, and/or Business; three to five years of related and progressively more responsible or expansive work experience in public relations, volunteer administration, professional and higher education fundraising, marketing or related field; or an equivalent combination of education and experience.
Desired Qualifications
• Minimum of bachelor’s degree in business or related field.
• Five years of demonstrated and progressively more responsible experience working within private sector corporations in higher education development, research and development, communications, public relations, or related field.
• Demonstrated experience in managing business relationships in a role such as account manager is desirable.
• Excellent writing and communication skills.
• Experience and level of sophistication needed to deal with high-level management in the corporate or education sector.
• Must be goal-oriented and an accomplished problem solver.
• Must be team-oriented/collaborative.
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Resume and cover letter
Special Instructions HOW TO APPLY
If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment, at karampat@msu.edu.
All candidates must submit an application, resume, and cover letter through the Michigan State University Human Resources web-based system, the URL for this website is careers.msu.edu. Please indicate the position number 901132 when submitting your application.
Screening of applicants will continue until the position is filled.
Work Hours 8 am - 5 pm with some evenings and weekends
Website Advancement.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends October 10, 2023 at 11:55 P.M. Advertised: Oct 4, 2023 Eastern Daylight Time Applications close: Nov 2, 2023 Eastern Daylight Time
To apply, visit https://apptrkr.com/4676578
Full Time
Assoc Director of Corp & Found Relations / Development Officer II
Job no: 901132 Work type: Support Staff Pay Grade: 14 Major Administrative Unit / College: University Advancement Department: Constituency Program Dir 1 40001223 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Administrative/Business/Professional, PR/Media/Graphics/Comm/Fund Raising, Administrative Professionals- AP, Full Time (90-100%), Union, Remote-Friendly
Working/Functional Title Assoc Director of Corp & Found Relations
Position Summary The Eli Broad College of Business at Michigan State University is seeking an enthusiastic and energetic, results-oriented individual to join its highly successful fundraising team as the Associate Director of Corporate and Foundation Relations. Ranked one of the top 25 business programs in the country, the College completed the MSU Empower Extraordinary campaign in 2019, exceeding its $162M goal by raising $195M, including a $62 million capital project. We are now in the planning stages of the next campaign. The Associate Director will be an integral member of a team helping to steward the corporate and foundation gifts that were made during the last campaign and begin setting expectations for the next campaign.
The Associate Director will assist faculty and College administration in identifying, cultivating, and engaging potential corporate and foundation sources of support, with the overarching goal of soliciting major gifts in support of significant College initiatives.
Responsibilities:
This position is responsible for establishing and maintaining a portfolio of corporate and foundation prospects for the Eli Broad College of Business.
The successful candidate will:
Solicitation, Cultivation & Discovery:
• Meet with corporation and foundation prospects to understand their priorities and strategies with the objective of identifying and building significant alliances, leading to philanthropic support for the Eli Broad College of Business.
• Maintain an aggressive travel and communications schedule with new and existing corporate and foundation partners to build and enrich the Eli Broad College of Business relationships with them.
• Identify and build relationships with key alumni/friends within target corporations and foundations in order to seek advice and assistance in relationship building, charitable gifts, and research funding.
Strategy and Coordination:
• Establish close and effective working relationships with College administration, the University Advancement Corporate Relations and Foundation Relations teams, and MSU Business-CONNECT. This requires a person who is experienced and comfortable in working across administrative boundaries in an open and collegial environment.
• Become conversant with the Eli Broad College of Business's strengths and strategic priorities.
• In collaboration with the University Advancement Corporate Relations and Foundation Relations teams, participate in the development of a coordinated strategy to engage target corporations and foundations with the Eli Broad College of Business’ programs/researchers/educational mission.
• Participate in regular meetings with the University Advancement Corporate Relations and Foundation Relations teams.
• Establish effective working relationships with academic department heads, center and institute directors, faculty, and administrators throughout the Eli Broad College of Business in order to thoroughly understand their programs and priorities and to assist them in managing their respective corporate and foundation partnership activities.
• Create opportunities for regular and substantive contact between high-level corporate and foundation executives and the Eli Broad College of Business Dean, Chairs, Center Directors, and key faculty.
• Coordinate with the Eli Broad College of Business’s grant funding recipients to provide stewardship, monitor outcomes and prepare regular progress reports.
Reporting:
• Reports directly to the Eli Broad College of Business’s Senior Director of Development.
• Dotted line appointment to the Senior Director of Corporate Relations
Prospective candidates will have excellent written and communication skills, with the ability to produce business correspondence; solicitation materials; appropriate letters of acknowledgement; proposals to individuals, corporations, and foundations; and reports. She/he will have a demonstrated ability to establish and manage multiple business relationships with complex, multifaceted organizations successfully and simultaneously. Individuals sought for this role will have in-depth knowledge of the breadth of corporate interactions with higher education and with foundation practices. They will also have the ability to understand quickly and translate clearly and succinctly faculty research and its value to potential funders.
Unit Specific Education/Experience/Skills Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Communications, Public Relations, Marketing, and/or Business; three to five years of related and progressively more responsible or expansive work experience in public relations, volunteer administration, professional and higher education fundraising, marketing or related field; or an equivalent combination of education and experience.
Desired Qualifications
• Minimum of bachelor’s degree in business or related field.
• Five years of demonstrated and progressively more responsible experience working within private sector corporations in higher education development, research and development, communications, public relations, or related field.
• Demonstrated experience in managing business relationships in a role such as account manager is desirable.
• Excellent writing and communication skills.
• Experience and level of sophistication needed to deal with high-level management in the corporate or education sector.
• Must be goal-oriented and an accomplished problem solver.
• Must be team-oriented/collaborative.
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Resume and cover letter
Special Instructions HOW TO APPLY
If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment, at karampat@msu.edu.
All candidates must submit an application, resume, and cover letter through the Michigan State University Human Resources web-based system, the URL for this website is careers.msu.edu. Please indicate the position number 901132 when submitting your application.
Screening of applicants will continue until the position is filled.
Work Hours 8 am - 5 pm with some evenings and weekends
Website Advancement.msu.edu
Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends October 10, 2023 at 11:55 P.M. Advertised: Oct 4, 2023 Eastern Daylight Time Applications close: Nov 2, 2023 Eastern Daylight Time
To apply, visit https://apptrkr.com/4676578
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in civil engineering, public works engineering, or closely related engineering field and four years related professional engineering experience in design and management of transportation capital improvement. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. State of Florida Professional Engineer (P.E.) Registration is required within six months of employment. Position Summary This is responsible administrative and professional engineering work in the review and preparation of plans, designs and specifications, and project management for public works projects related to the Transportation Capital Improvement Program (TCIP). Work involves assisting in the coordination, planning, project management and review of the work of subordinate technical employees engaged in the design, construction, operation and maintenance of public works projects related to the TCIP. An employee in this classification serves as chief engineer and manager for a major public works function, Transportation Capital Improvement Program Division. Work is performed under the direction of the higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decision with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises, assists in planning, directing and coordinating the activities of the Transportation Capital Improvement Program Division . Performs complex design elements related to various TCIP projects. Reviews and approves design work of subordinate technicians and engineers. Performs detailed review of development plans and reports prepared by private licensed engineers and ensures compliance with applicable codes and engineering standards. Recommends updates to development codes when necessary. Exercises considerable autonomy in the design and management of transportation capital improvement projects. Approves layouts and other significant design considerations for projects. Responsible for assimilating all components of project plans, including but not limited to plans, quantities, specifications, contracts, and bid documents. Prepares detailed scopes of work for consultants; participates in the selection process, manages consultant contracts and reviews work of consultants. Recommends payment approval for contracts. Prepares construction contract documents through the collaboration of the Procurement (contracts) Office. Serves as expert witness in court cases pertaining to design, development activities and condemnation trials. Supervises, plans, directs and prepares engineering studies, feasibility reports, construction plans and cost estimates. Prepares and monitors the budget for the Transportation Capital Improvement Program Division . Coordinates engineering field surveys, and construction and maintenance activities performed by private utilities and contractors within public works. Serves as expert advisor on construction projects to technicians and engineers on complex design/construction problems and interprets specifications as required between engineers/technicians and contractors. Establishes training programs for subordinate engineers and technicians. Develops major program plans, establishes methodology for project prioritization, and establishes project plans and production schedules. Represents higher level supervisors including the County Engineer and Public Works Director at various meetings. Makes public presentations representing higher level supervisors including the County Engineer and Public Works Director to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles and practices of civil engineering, specifically in the areas of transportation, pavement design, drainage, construction, and management. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to prepare complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to plan, direct, monitor and control the work of engineers, technicians, contractors and clerical personnel. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to give technical and professional review to a large variety and volume of engineering plans and documents produced by staff or private registered engineers. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent engineering judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat (non-weather). The noise level in the work environment is usually moderate. Supplemental Information Government/Public works engineering experience desirable. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in civil engineering, public works engineering, or closely related engineering field and four years related professional engineering experience in design and management of transportation capital improvement. Applicants within six months of meeting the minimum education/ experience may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. State of Florida Professional Engineer (P.E.) Registration is required within six months of employment. Position Summary This is responsible administrative and professional engineering work in the review and preparation of plans, designs and specifications, and project management for public works projects related to the Transportation Capital Improvement Program (TCIP). Work involves assisting in the coordination, planning, project management and review of the work of subordinate technical employees engaged in the design, construction, operation and maintenance of public works projects related to the TCIP. An employee in this classification serves as chief engineer and manager for a major public works function, Transportation Capital Improvement Program Division. Work is performed under the direction of the higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decision with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises, assists in planning, directing and coordinating the activities of the Transportation Capital Improvement Program Division . Performs complex design elements related to various TCIP projects. Reviews and approves design work of subordinate technicians and engineers. Performs detailed review of development plans and reports prepared by private licensed engineers and ensures compliance with applicable codes and engineering standards. Recommends updates to development codes when necessary. Exercises considerable autonomy in the design and management of transportation capital improvement projects. Approves layouts and other significant design considerations for projects. Responsible for assimilating all components of project plans, including but not limited to plans, quantities, specifications, contracts, and bid documents. Prepares detailed scopes of work for consultants; participates in the selection process, manages consultant contracts and reviews work of consultants. Recommends payment approval for contracts. Prepares construction contract documents through the collaboration of the Procurement (contracts) Office. Serves as expert witness in court cases pertaining to design, development activities and condemnation trials. Supervises, plans, directs and prepares engineering studies, feasibility reports, construction plans and cost estimates. Prepares and monitors the budget for the Transportation Capital Improvement Program Division . Coordinates engineering field surveys, and construction and maintenance activities performed by private utilities and contractors within public works. Serves as expert advisor on construction projects to technicians and engineers on complex design/construction problems and interprets specifications as required between engineers/technicians and contractors. Establishes training programs for subordinate engineers and technicians. Develops major program plans, establishes methodology for project prioritization, and establishes project plans and production schedules. Represents higher level supervisors including the County Engineer and Public Works Director at various meetings. Makes public presentations representing higher level supervisors including the County Engineer and Public Works Director to various groups. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the principles and practices of civil engineering, specifically in the areas of transportation, pavement design, drainage, construction, and management. Thorough knowledge of the principles and practices of project management. Ability to develop and adhere to project schedules. Ability to prepare complex engineering reports, feasibility reports and complex specifications. Ability to perform and review complex engineering and mathematical calculations. Ability to plan, direct, monitor and control the work of engineers, technicians, contractors and clerical personnel. Ability to develop and maintain effective working relationships with contractors and other County employees. Ability to coordinate numerous concurrent activities; ability to multitask. Ability to work within established parameters and time frames. Ability to give technical and professional review to a large variety and volume of engineering plans and documents produced by staff or private registered engineers. Ability to communicate clearly and effectively both orally and in writing, including public speaking and preparing written reports and memoranda. Ability to prepare budgets. Ability to exercise considerable independent engineering judgment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; reach with hands and arms, and use hands to finger, handle or feel. The employee must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to construction sites, working near moving mechanical parts and heavy equipment; wet, humid conditions (non-weather); outdoor weather conditions, and extreme heat (non-weather). The noise level in the work environment is usually moderate. Supplemental Information Government/Public works engineering experience desirable. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
California State University, Sacramento
Sacramento, CA, USA
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
Full Time
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
Senior Planner
The City of Riverbank is seeking an experienced Senior Planner for the Planning and Building Department in Development Services to organize, assign, and review the work of assigned personnel engaged in professional planning; to perform advanced level professional work pertinent to current and/or advance planning; and to provide responsible staff assistance to the Planning and Building Manager.
Recruitment Timeline: (Subject to Change) • Opening Date: Thursday, April 27, 2023 • Final Filing Deadline: Open Until Filled • 1st Review of Applications: Thursday, May 18, 2023 @ 5:30 p.m. • Subsequent Reviews TBD: Dates will be posted on this website
Essential Functions: • Plan, prioritize, and review the work of staff assigned to a variety of technical and professional planning duties. • Develop schedules and methods to accomplish assignments, ensuring that work is completed in a timely and efficient manner. • Participate in evaluating the activities of staff, recommending improvements and modifications. • Provide and coordinate staff training; work with employees to correct deficiencies. • Develop and present recommendations on various development proposals and applications; prepare appropriate planning, statistical, financial, and narrative reports. Prepare state-required yearly reports on topics such as MWELO and the General Plan and Housing Element. • May act as project manager or program leader for general plan amendments, CEQA documents, specific plans, and other special planning studies involving utilization of planning disciplines such as transportation, urban design, capital facilities, environmental analysis, growth management, zoning, and land use regulation. • Research, review, and analyze economic, social, and physical data affecting land use and community development. Maintain vacant land inventory. • Confer with engineers, developers, architects, a variety of agencies, and the general public in acquiring information and coordinating planning and zoning matters; provide information regarding City development requirements. • Interpret and apply environmental quality laws and regulations to ensure that development proposals, City projects, and municipal code amendments comply with federal and state laws. • Prepare general plan amendments; make recommendations concerning long-range planning projects, including annexations, specific plans, specific plan amendments, development plans, or complex subdivision projects. • Perform extensive research regarding implementation of policies established by the general plan, zoning ordinance, or other land use and development ordinances. • Provide staff support to a variety of boards and commissions; attend and participate in professional groups and committees such as a downtown business group or an economic development group. • Provide information to the public regarding zoning, land use, and the general plan; monitor the plan check activities of Department staff; participate in public meetings and make presentations, as necessary. • Provide direction, assistance, and/or supervision to assigned planning staff; participate in the selection of staff. • Assist in preparing request for proposals; coordinate consultant selection and contract preparation/administration activities. Assist in grant writing opportunities. • May assist in preparing the departmental budget; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and track project fees, deposits, and refunds. • Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. • Observe and maintain a safe working environment in compliance with established safety programs and procedures. • Perform related duties as assigned.
Qualifications: Education and/or Experience:
Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Senior Planner. A typical way of obtaining the required qualifications is to possess two years of experience comparable to that of an Associate Planner with the City of Riverbank to include:
The equivalent of a bachelor’s degree from an accredited college or university with major course work in urban or regional planning, geography, or a related field; one year of professional planning experience; and supervisory experience.
License/Certificate:
Possession of, or the ability to obtain, a valid California driver's license.
Possession of Certification from the American Institute of Certified Planners (AICP) is desirable.
The City of Riverbank offers a competitive salary and benefits package. Salary: • $37.92 - $46.09 Hourly • $3,033.22 - $3,686.89 Biweekly • $6,571.97 - $7,988.27 Monthly • $78,863.64 - $95,859.24 Annually
Benefits: • CalPERS Retirement: The City participates in the California Public Employees’ Retirement System (CalPERS). New members, as defined by PEPRA, are under a 2% @ 62 formula, Tier III. • Health Benefits: The City currently pays 100% of the cost of the Stanislaus Medical Foundation Dental plan and Vision Service Plan (VSP) for employees and their eligible dependents. The City offers Kaiser Permanente or Sutter Health Plus medical coverage and pays 85% of medical insurance premium. Employees contribute 15% of their monthly premium. • Life Insurance: $50,000 paid by the City • Union Pension Plan: City contributes approximately $392 per month • Deferred Compensation: Employee’s voluntary contribution in the amount of at least $100 is matched and not to exceed $100 by the City per payperiod • Employee Assistance Program • Holidays: 13 paid holidays per year plus 3 floating holidays of choice; and 1 management floating holiday • Vacation: 10 – 25 days per year, based on years of service (maximum accrual 400 hours) • Sick Leave: 12 days per year (no accrual limit) • Mid-Management Exempt Leave: 48 hours per fiscal year
How to Apply: Submit completed and signed employment application as follows: • By Mail or Drop-off (mail slot in the door) to: City of Riverbank, Human Resources Department, 6707 Third Street, Suite A, Riverbank, CA 95367 • By email to: cstefani@riverbank.org
For more information, please call the Human Resources Department at (209) 863-7125 or email Cheryl Stefani, Human Resources Analyst at cstefani@riverbank.org
Special Requirements Appointment to the position is contingent upon the candidate providing proof of eligibility to work in the United States and passing a fingerprint check and may include a thorough check of their employment history, followed by a pre-employment physical examination which includes a drug screening.
For Full Job Description and Information on the City of Riverbank: https://apptrkr.com/4554958
Full Time
Senior Planner
The City of Riverbank is seeking an experienced Senior Planner for the Planning and Building Department in Development Services to organize, assign, and review the work of assigned personnel engaged in professional planning; to perform advanced level professional work pertinent to current and/or advance planning; and to provide responsible staff assistance to the Planning and Building Manager.
Recruitment Timeline: (Subject to Change) • Opening Date: Thursday, April 27, 2023 • Final Filing Deadline: Open Until Filled • 1st Review of Applications: Thursday, May 18, 2023 @ 5:30 p.m. • Subsequent Reviews TBD: Dates will be posted on this website
Essential Functions: • Plan, prioritize, and review the work of staff assigned to a variety of technical and professional planning duties. • Develop schedules and methods to accomplish assignments, ensuring that work is completed in a timely and efficient manner. • Participate in evaluating the activities of staff, recommending improvements and modifications. • Provide and coordinate staff training; work with employees to correct deficiencies. • Develop and present recommendations on various development proposals and applications; prepare appropriate planning, statistical, financial, and narrative reports. Prepare state-required yearly reports on topics such as MWELO and the General Plan and Housing Element. • May act as project manager or program leader for general plan amendments, CEQA documents, specific plans, and other special planning studies involving utilization of planning disciplines such as transportation, urban design, capital facilities, environmental analysis, growth management, zoning, and land use regulation. • Research, review, and analyze economic, social, and physical data affecting land use and community development. Maintain vacant land inventory. • Confer with engineers, developers, architects, a variety of agencies, and the general public in acquiring information and coordinating planning and zoning matters; provide information regarding City development requirements. • Interpret and apply environmental quality laws and regulations to ensure that development proposals, City projects, and municipal code amendments comply with federal and state laws. • Prepare general plan amendments; make recommendations concerning long-range planning projects, including annexations, specific plans, specific plan amendments, development plans, or complex subdivision projects. • Perform extensive research regarding implementation of policies established by the general plan, zoning ordinance, or other land use and development ordinances. • Provide staff support to a variety of boards and commissions; attend and participate in professional groups and committees such as a downtown business group or an economic development group. • Provide information to the public regarding zoning, land use, and the general plan; monitor the plan check activities of Department staff; participate in public meetings and make presentations, as necessary. • Provide direction, assistance, and/or supervision to assigned planning staff; participate in the selection of staff. • Assist in preparing request for proposals; coordinate consultant selection and contract preparation/administration activities. Assist in grant writing opportunities. • May assist in preparing the departmental budget; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and track project fees, deposits, and refunds. • Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service. • Observe and maintain a safe working environment in compliance with established safety programs and procedures. • Perform related duties as assigned.
Qualifications: Education and/or Experience:
Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Senior Planner. A typical way of obtaining the required qualifications is to possess two years of experience comparable to that of an Associate Planner with the City of Riverbank to include:
The equivalent of a bachelor’s degree from an accredited college or university with major course work in urban or regional planning, geography, or a related field; one year of professional planning experience; and supervisory experience.
License/Certificate:
Possession of, or the ability to obtain, a valid California driver's license.
Possession of Certification from the American Institute of Certified Planners (AICP) is desirable.
The City of Riverbank offers a competitive salary and benefits package. Salary: • $37.92 - $46.09 Hourly • $3,033.22 - $3,686.89 Biweekly • $6,571.97 - $7,988.27 Monthly • $78,863.64 - $95,859.24 Annually
Benefits: • CalPERS Retirement: The City participates in the California Public Employees’ Retirement System (CalPERS). New members, as defined by PEPRA, are under a 2% @ 62 formula, Tier III. • Health Benefits: The City currently pays 100% of the cost of the Stanislaus Medical Foundation Dental plan and Vision Service Plan (VSP) for employees and their eligible dependents. The City offers Kaiser Permanente or Sutter Health Plus medical coverage and pays 85% of medical insurance premium. Employees contribute 15% of their monthly premium. • Life Insurance: $50,000 paid by the City • Union Pension Plan: City contributes approximately $392 per month • Deferred Compensation: Employee’s voluntary contribution in the amount of at least $100 is matched and not to exceed $100 by the City per payperiod • Employee Assistance Program • Holidays: 13 paid holidays per year plus 3 floating holidays of choice; and 1 management floating holiday • Vacation: 10 – 25 days per year, based on years of service (maximum accrual 400 hours) • Sick Leave: 12 days per year (no accrual limit) • Mid-Management Exempt Leave: 48 hours per fiscal year
How to Apply: Submit completed and signed employment application as follows: • By Mail or Drop-off (mail slot in the door) to: City of Riverbank, Human Resources Department, 6707 Third Street, Suite A, Riverbank, CA 95367 • By email to: cstefani@riverbank.org
For more information, please call the Human Resources Department at (209) 863-7125 or email Cheryl Stefani, Human Resources Analyst at cstefani@riverbank.org
Special Requirements Appointment to the position is contingent upon the candidate providing proof of eligibility to work in the United States and passing a fingerprint check and may include a thorough check of their employment history, followed by a pre-employment physical examination which includes a drug screening.
For Full Job Description and Information on the City of Riverbank: https://apptrkr.com/4554958