Academic Coach, Writing and Reading

  • Northeast Wisconsin Technical College
  • Northeast Wisconsin Technical College, West Mason Street, Green Bay, WI, United States
Full Time Academia

Job Description

Department:   Student Success

Reports To:   Manager, Assessment and Academic Coaching teams  

FLSA Status:   Exempt

Amount of Travel Required:   Occasional throughout District

Salary Grade: B  

Positions Supervised:   None



LOCATION:  Green Bay

STANDARD HOURS:  40 hours per week.  Typical schedule, Monday-Friday 8:00 a.m. to 5:00 p.m.; Flexibility to work evenings and weekends as needed


*Current benefit eligible employees will be placed within the pay range based on their current rate/range.


Required online application available on website:


Location:  Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street,  Green Bay, WI  54307-9042. All postings are considered current and available until removed from the website.


 Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.


The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.


The Academic coach, through collaboration with the General Studies Faculty, will augment the delivery of instruction by providing direct support to learners for increased success and persistence in their courses. In partnership with faculty, the Academic Coach will develop informational materials, provide access to resources, and facilitate weekly workshops that provide enhanced understanding of course content through the reinforcement of course concepts. The Academic Coach will facilitate the development of study skills and assist learners in understanding their individual learning style. This Learning Assistant will focus on writing and reading skill development.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

  • Create a welcoming, comfortable learning environment for students who require additional academic assistance to successfully complete College required writing and reading related coursework.
  • Serve as the liaison between the Learning and Student Services divisions, faculty and students in order to coordinate, schedule and monitor structured learning activities for students in assigned writing and reading courses across the NWTC District.
  • Consult with faculty teams and attend/observe class meetings in order to prepare learning sessions, informational materials and other resources that support student assigned writing and reading courses.
  • Facilitate individual and group learning sessions that focus on enhancing student understanding of content in identified courses and assists various program students with writing based assignments
  • Assist in the hiring, scheduling and development of writing and reading assistant coaches.
  • Collaborate with faculty teams and other Academic Coaches to identify structured learning processes and systems, to assist in the development and maintenance of the Academic Coaching Model.  Identify and standardize current best practices across learning divisions.
  • Establish and update data systems with student information. Accurately maintain detailed records of student participation and learning outcomes. Prepare and distribute reports.
  • Serve as advocate for at-risk students as they move through critical course milestones.
  • Refer students to all service resources necessary for their success.
  • Ability to work a flexible schedule as needed to meet needs of students.



Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
  • Autonomy - Ability to work independently with minimal supervision.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Team Builder - Ability to convince a group of people to work toward a goal.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.


Education: Bachelor Degree in Adult Education with an emphasis in writing and or reading instruction or equivalent education and experience.
Experience: A minimum of two years related experience. Experience working with a diverse student population preferred.

**An equivalent combination of education and work experience may be considered.

Computer Skills

Microsoft Office products, electronic mail system, and student database systems.


Other Requirements

Knowledge of cultural implications in the area of language and equitable/effective writing development. Knowledge of adult learning styles and strategies to maximize learning. Experience working with students and knowledge of College programs and resources preferred. Previous experience working with Non-Native speakers is preferred. Knowledge of the workings of large organizational and public systems and ability to work with detailed regulations and procedures. Ability to develop interagency procedures.


Physical Demands



F (Frequently)


F (Frequently)


O (Occasionally)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)


N (Not Applicable)


N (Not Applicable)

Squat or Kneel

N (Not Applicable)


N (Not Applicable)

10 lbs or less

F (Frequently)

11-20 lbs

O (Occasionally)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)


12 lbs or less

O (Occasionally)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)


N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes.


Academic Admissions and Advising

Education Requirements

Bachelor's Degree