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The John F. Kennedy Center for Performing Arts
Manager (Deputy Director) of Public Relations - Non-Classical
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager (Deputy Director) of Public Relations, Non-Classical is responsible for managing the strategic communications and public relations efforts of the Kennedy Center and its non-classical programming. This position serves as the lead publicist on Dance programs, Comedy, and Performances for Young Audiences and is an essential partner to the Director of Public Relations, Non-Classical. Additionally, this role works across the center, as directed, to raise the national profile of the Center as the national cultural center, presidential memorial, and a hub for education across the country. This role will be a key partner to the Non-Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects.  The role serves as a contact between members press and those artists appearing at the Kennedy Center across the spectrum of performances in the non-classical portfolio. She/he must have highly effective communication skills (both verbal and written), and be able to move efficiently and resolve any conflicts in a public, dynamic, fast-paced, high-pressure atmosphere. As a member of the Kennedy Center Public Relations Office, they will assist the team for Center-wide initiatives, including major festivals, and high-profile events such as the Mark Twain Prize for American Humor and Kennedy Center Honors. They will work closely with programming departments, as well as theater managers, the Box Office, development and various other Kennedy Center staff. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Non-Classical constituents and programs at the Kennedy Center. Fosters and maintains local, national, and international media contacts. Formulates and executes press plans, inclusive of non-traditional media, for programs across Ballet/Dance, Comedy, Theater, and Performances for Young Audiences at the Kennedy Center. Uses superb writing skills to create press releases and media advisories including announcements for full series, special performances, recurring/annual events, and ongoing initiatives. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Non-Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Engages with external artists and publicists in promoting Kennedy Center non-classical performances. Works with colleagues across the center for the creation of self-generated storytelling that advances the impact and reach of the Kennedy Center and its work. Writing and Project Management: This position will write, edit, and distribute Non-Classical press releases throughout the season and be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Assists media onsite (including reviewers, photographers, videographers, and crews) during performances, following and enforcing the Center’s policies and coordinates with programming departments so all are aware of media presence.   Other Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Oversees Kennedy Center Public Relations Coordinator and Interns.   Key Qualifications At least 4 - 6 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of theater and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Frequent night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager (Deputy Director) of Public Relations, Non-Classical is responsible for managing the strategic communications and public relations efforts of the Kennedy Center and its non-classical programming. This position serves as the lead publicist on Dance programs, Comedy, and Performances for Young Audiences and is an essential partner to the Director of Public Relations, Non-Classical. Additionally, this role works across the center, as directed, to raise the national profile of the Center as the national cultural center, presidential memorial, and a hub for education across the country. This role will be a key partner to the Non-Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects.  The role serves as a contact between members press and those artists appearing at the Kennedy Center across the spectrum of performances in the non-classical portfolio. She/he must have highly effective communication skills (both verbal and written), and be able to move efficiently and resolve any conflicts in a public, dynamic, fast-paced, high-pressure atmosphere. As a member of the Kennedy Center Public Relations Office, they will assist the team for Center-wide initiatives, including major festivals, and high-profile events such as the Mark Twain Prize for American Humor and Kennedy Center Honors. They will work closely with programming departments, as well as theater managers, the Box Office, development and various other Kennedy Center staff. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Non-Classical constituents and programs at the Kennedy Center. Fosters and maintains local, national, and international media contacts. Formulates and executes press plans, inclusive of non-traditional media, for programs across Ballet/Dance, Comedy, Theater, and Performances for Young Audiences at the Kennedy Center. Uses superb writing skills to create press releases and media advisories including announcements for full series, special performances, recurring/annual events, and ongoing initiatives. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Non-Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Engages with external artists and publicists in promoting Kennedy Center non-classical performances. Works with colleagues across the center for the creation of self-generated storytelling that advances the impact and reach of the Kennedy Center and its work. Writing and Project Management: This position will write, edit, and distribute Non-Classical press releases throughout the season and be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Assists media onsite (including reviewers, photographers, videographers, and crews) during performances, following and enforcing the Center’s policies and coordinates with programming departments so all are aware of media presence.   Other Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Oversees Kennedy Center Public Relations Coordinator and Interns.   Key Qualifications At least 4 - 6 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of theater and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Frequent night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Public Relations Coordinator
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Public Relations Coordinator is a frontline representative of the Kennedy Center Public Relations team, working internally across departments and externally with media, vendors, patrons, and others to coordinate day-to-day operations of the PR department. This position is an essential partner to the Vice President, Public Relations, and to the Director, Public Relations both Classical and Non-Classical, as well as the entirety of the department. The role is critical in generating high-impact news coverage of the Kennedy Center’s activities and positively reinforcing the Kennedy Center brand. Primary responsibilities include gathering materials, editing, and managing approval of content, including press releases and media advisories; managing image requests; staffing press nights and performances as needed (typically 1-2 times per week), developing and managing media lists; daily monitoring of news clips; and administrative tasks, including budget tracking, invoicing, and contracting. Additionally, the Public Relations Coordinator will assist the Vice President and Directors with institutional events, including PR logistics for major events such as the Mark Twain Prize for American Humor, the Kennedy Center Honors, season announcements, and other special events. The coordinator will also provide support for the Deputy Director, Public Relations, Classical during times of absence or time-intensive projects, on an as-needed and limited basis. Key Responsibilities In collaboration with the Deputy Director, Public Relations, Classical, the coordinator creates and manages press materials, edits per Kennedy Center style, and routes internally and externally. Involves interns in office projects and activities as appropriate. Manages administrative tasks, including budget tracking, invoicing, contracting, media monitoring, photography processing, and travel booking. Acts as administrative support to the VP of PR, scheduling meetings, reserving space, and formatting presentations. With the Deputy Director, Public Relations, Classical, reviews and deploys daily clip reports. Takes inventory and orders office supplies as needed. Acts as an assistant supervisor to guide the office’s pair of interns in the day-to-day office practices. Supports the Vice President and Directors of Public Relations in coordinating major events and initiatives. Responsibilities include coordinating PR logistics for special events, including Kennedy Center Honors, Mark Twain Prize, press dinners/conferences/events, etc. The coordinator works across departments to develop invitations; track RSVPs, coordinate event set-up, food/beverage service, arrange parking/arrival logistics, security, prepare event materials to distribute to the PR team and other departments, and other performance/event needs as required. May staff interviews, staffing news cameras, serving as a back-up on press nights, and otherwise serving as a back-up for press reps’ designated performances. Services patron inquiries and third-party requests for images and materials, including non-commercial photography and documentary requests. Collaborates with the office of Legal Counsel, the Directors of Public Relations, and the VP of Public Relations to create photography/location agreements for location shoots and asset licensing. Other duties as assigned Key Qualifications A Bachelor’s degree is required Background in or knowledge of the performing arts. Excellent writing and copyediting skills, as well as experience with publications, are required. 2+ years of professional experience in media relations preferred. Working familiarity with the digital media landscape and strategy is a plus. Microsoft Office Suite, be able to learn and adapt to changing technology Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required (i.e., off-site press events).
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $53,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Public Relations Coordinator is a frontline representative of the Kennedy Center Public Relations team, working internally across departments and externally with media, vendors, patrons, and others to coordinate day-to-day operations of the PR department. This position is an essential partner to the Vice President, Public Relations, and to the Director, Public Relations both Classical and Non-Classical, as well as the entirety of the department. The role is critical in generating high-impact news coverage of the Kennedy Center’s activities and positively reinforcing the Kennedy Center brand. Primary responsibilities include gathering materials, editing, and managing approval of content, including press releases and media advisories; managing image requests; staffing press nights and performances as needed (typically 1-2 times per week), developing and managing media lists; daily monitoring of news clips; and administrative tasks, including budget tracking, invoicing, and contracting. Additionally, the Public Relations Coordinator will assist the Vice President and Directors with institutional events, including PR logistics for major events such as the Mark Twain Prize for American Humor, the Kennedy Center Honors, season announcements, and other special events. The coordinator will also provide support for the Deputy Director, Public Relations, Classical during times of absence or time-intensive projects, on an as-needed and limited basis. Key Responsibilities In collaboration with the Deputy Director, Public Relations, Classical, the coordinator creates and manages press materials, edits per Kennedy Center style, and routes internally and externally. Involves interns in office projects and activities as appropriate. Manages administrative tasks, including budget tracking, invoicing, contracting, media monitoring, photography processing, and travel booking. Acts as administrative support to the VP of PR, scheduling meetings, reserving space, and formatting presentations. With the Deputy Director, Public Relations, Classical, reviews and deploys daily clip reports. Takes inventory and orders office supplies as needed. Acts as an assistant supervisor to guide the office’s pair of interns in the day-to-day office practices. Supports the Vice President and Directors of Public Relations in coordinating major events and initiatives. Responsibilities include coordinating PR logistics for special events, including Kennedy Center Honors, Mark Twain Prize, press dinners/conferences/events, etc. The coordinator works across departments to develop invitations; track RSVPs, coordinate event set-up, food/beverage service, arrange parking/arrival logistics, security, prepare event materials to distribute to the PR team and other departments, and other performance/event needs as required. May staff interviews, staffing news cameras, serving as a back-up on press nights, and otherwise serving as a back-up for press reps’ designated performances. Services patron inquiries and third-party requests for images and materials, including non-commercial photography and documentary requests. Collaborates with the office of Legal Counsel, the Directors of Public Relations, and the VP of Public Relations to create photography/location agreements for location shoots and asset licensing. Other duties as assigned Key Qualifications A Bachelor’s degree is required Background in or knowledge of the performing arts. Excellent writing and copyediting skills, as well as experience with publications, are required. 2+ years of professional experience in media relations preferred. Working familiarity with the digital media landscape and strategy is a plus. Microsoft Office Suite, be able to learn and adapt to changing technology Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required (i.e., off-site press events).
The John F. Kennedy Center for Performing Arts
Director of Public Relations, Classical
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Food & Beverage Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Marketing Analytics & Ticket Sales Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 
The John F. Kennedy Center for Performing Arts
Senior Director of Major Gifts, Washington National Opera
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution.    The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Senior Major Gifts Officer, Washington National Opera
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $135,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   Washington National Opera (WNO) is adding two Senior Major Gifts Officer positions to its fundraising team, each of whom will be responsible for managing and advancing a sizable portfolio of pre-assigned high-end donors and prospects and major gifts prospects who the officers will be expected to help identify and develop. The officers will report to WNO’s Director of Major Gifts (DMG) and will work with the WNO DMG to establish annual goals for their portfolios, inclusive of aspirational growth. Under the supervision of the DMG and in collaboration with the entire WNO Development team, the Senior Major Gifts Officers will be tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of the individuals in their portfolios, and by participating in and supporting the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development department is part of the larger Kennedy Center Development team, and in addition to achieving their WNO portfolio goals, WNO Senior Major Gifts Officers work collaboratively with their Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities   The Officers’ primary responsibility is to maintain and grow a sizeable portfolio of major gifts-level donors and prospects by managing and stewarding their philanthropic engagement, growth, and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. Individually and in collaboration with the WNO Major Gifts team, WNO leadership, and members of the WNO Board of Trustees, Officers are expected to identify, oversee the research of, and cultivate prospective major donors, adding them to portfolios and determining creative engagement to acquire new gifts, with long-range plans for greater financial involvement. As part of the management and stewardship of donors in their portfolios, Officers—in collaboration with the Major Gifts team and WNO leadership—determine the most effective solicitor or group of solicitors for each ask (e.g. the Officer, General Director, Artistic Director, a WNO Board member, and/or other liaisons) and provide donor profiles, solicitation outlines, and, in certain instances, PowerPoint presentations or special leave-behind materials to support the solicitation. In collaboration with the full WNO Development team, WNO leadership, and the WNO Board, Officers contribute critical thinking to advance annual and special campaign fundraising goals and long-range planning. In collaboration with the Kennedy Center fundraising teams (Membership, Corporate, Circles, etc.), Officers are expected to contribute ideas, provide support for select Center events as needed, and identify opportunities for cross-cultivation with the National Symphony Orchestra and other areas of the Kennedy Center. Officers contribute to the planning of WNO’s annual gala and are assigned duties during the event. Officers also suggest, oversee, or support cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Officers must personally acknowledge contributions from donors in their portfolios in a timely and highly-individualized fashion, as well as oversee a timely system for processing additional donor acknowledgements from WNO leadership (General Director, Artistic Director, Chairman, President, or other donor liaison or Board member, as appropriate). Officers must maintain clear and accurate call reports, donor records, and moves management within the CRM system and through other means to keep engagement plans on course and to track evolving goals and growth strategies to present to the Major Gifts team during planning meetings. Officers are also expected to collaborate with the Major Gifts team on ways to evolve and improve donor history and record-keeping. Other duties as assigned. Key Qualifications     Bachelor’s degree Minimum 5 years development experience, including the successful management of a major gifts’ portfolio. Experience working with Boards and in a team with shared goals. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as the needs of donors or organizational priorities shift. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to proactively participate in strategy meetings. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $135,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   Washington National Opera (WNO) is adding two Senior Major Gifts Officer positions to its fundraising team, each of whom will be responsible for managing and advancing a sizable portfolio of pre-assigned high-end donors and prospects and major gifts prospects who the officers will be expected to help identify and develop. The officers will report to WNO’s Director of Major Gifts (DMG) and will work with the WNO DMG to establish annual goals for their portfolios, inclusive of aspirational growth. Under the supervision of the DMG and in collaboration with the entire WNO Development team, the Senior Major Gifts Officers will be tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of the individuals in their portfolios, and by participating in and supporting the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development department is part of the larger Kennedy Center Development team, and in addition to achieving their WNO portfolio goals, WNO Senior Major Gifts Officers work collaboratively with their Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities   The Officers’ primary responsibility is to maintain and grow a sizeable portfolio of major gifts-level donors and prospects by managing and stewarding their philanthropic engagement, growth, and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. Individually and in collaboration with the WNO Major Gifts team, WNO leadership, and members of the WNO Board of Trustees, Officers are expected to identify, oversee the research of, and cultivate prospective major donors, adding them to portfolios and determining creative engagement to acquire new gifts, with long-range plans for greater financial involvement. As part of the management and stewardship of donors in their portfolios, Officers—in collaboration with the Major Gifts team and WNO leadership—determine the most effective solicitor or group of solicitors for each ask (e.g. the Officer, General Director, Artistic Director, a WNO Board member, and/or other liaisons) and provide donor profiles, solicitation outlines, and, in certain instances, PowerPoint presentations or special leave-behind materials to support the solicitation. In collaboration with the full WNO Development team, WNO leadership, and the WNO Board, Officers contribute critical thinking to advance annual and special campaign fundraising goals and long-range planning. In collaboration with the Kennedy Center fundraising teams (Membership, Corporate, Circles, etc.), Officers are expected to contribute ideas, provide support for select Center events as needed, and identify opportunities for cross-cultivation with the National Symphony Orchestra and other areas of the Kennedy Center. Officers contribute to the planning of WNO’s annual gala and are assigned duties during the event. Officers also suggest, oversee, or support cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Officers must personally acknowledge contributions from donors in their portfolios in a timely and highly-individualized fashion, as well as oversee a timely system for processing additional donor acknowledgements from WNO leadership (General Director, Artistic Director, Chairman, President, or other donor liaison or Board member, as appropriate). Officers must maintain clear and accurate call reports, donor records, and moves management within the CRM system and through other means to keep engagement plans on course and to track evolving goals and growth strategies to present to the Major Gifts team during planning meetings. Officers are also expected to collaborate with the Major Gifts team on ways to evolve and improve donor history and record-keeping. Other duties as assigned. Key Qualifications     Bachelor’s degree Minimum 5 years development experience, including the successful management of a major gifts’ portfolio. Experience working with Boards and in a team with shared goals. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as the needs of donors or organizational priorities shift. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to proactively participate in strategy meetings. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Director - Development Systems & Strategies
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Manager of Corporate Engagement
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving.  This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities   Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to: solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management  Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned.   Key Qualifications      Bachelor’s degree required.  An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools.  A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.   Additional Information   The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required.  In those conditions, the noise level is very loud.
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving.  This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities   Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to: solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management  Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned.   Key Qualifications      Bachelor’s degree required.  An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools.  A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.   Additional Information   The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required.  In those conditions, the noise level is very loud.
The John F. Kennedy Center for Performing Arts
Individual Giving Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
University of California, Berkeley
Policy Director (0566C), California Policy Lab - 81495
University of California, Berkeley Berkeley, CA, USA
Policy Director (0566C), California Policy Lab - 81495 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The California Policy Lab (CPL) generates research insights for government impact. Through hands-on partnerships with government agencies, CPL performs rigorous research across issue silos and builds the data infrastructure necessary to improve programs and policies that millions of Californians rely on every day. We focus our work in six policy areas: education, criminal justice reform, poverty and the social safety net, labor and employment, health, and homelessness and high needs populations. We work in close partnership with state and local public agencies, co-developing and carrying out joint research agendas. Our staff are mostly based at UC Berkeley and UCLA and we work with faculty and students at all ten UC campuses. In 2025, we are opening a new Sacramento office, housed at the University of California Student and Policy Center, across the street from the Capitol. CPL recognizes the value of having a diverse staff at all levels of the organization. We are looking for equity-minded applicants who represent and understand the diverse racial and ethnic, gender identity, sexual orientation, educational, socioeconomic, cultural, and disability backgrounds present in California. When you join our team, you can expect to be part of an inclusive and equity-focused community. The employee will be appointed through CPL's Berkeley site, which resides as a center within the Institute for Research on Labor and Employment (IRLE). Position Summary The Policy Director will lead CPL's Sacramento office, with a primary goal of amplifying CPL's impact through engagement with the legislature, the Governor's Office, and other Sacramento-based stakeholders on matters of research and data. The Policy Director will bring CPL's research and data insights into the policymaking process while also sourcing new project ideas through stakeholder engagement. The position is ideal for a seasoned policy professional with deep experience in California state government and an existing network of trusted relationships with Sacramento-based policymakers and staff. The Policy Director will represent the entire Lab and will report to the Executive Directors at our Berkeley and UCLA sites. The Policy Director will work in close coordination with the UC Office of the President's External Relations and Communications Division (ERC) and the government relations offices at relevant UC campuses, including following their guidance on how to interact with Sacramento stakeholders and regularly reporting on interactions with key policymakers. The California Policy Lab is a nonpartisan research lab focused on some of the most pressing issues facing California. CPL is not an advocacy organization, though our research is designed to be actionable and to directly inform policy at the state and local level. The Policy Director will advance CPL's mission by identifying opportunities to inform state legislation with data and research, translating CPL research into actionable recommendations, and building and maintaining research relationships with Sacramento-based stakeholders. This is an exciting opportunity to join a leading policy-focused research institute and to help craft and strengthen how we engage with policymakers across the state. This role reports to the Executive Directors at UCLA and UC Berkeley and will be part of the Leadership Team at CPL. The formal appointment will be at UC Berkeley. Application Review Date The First Review Date for this job is: 10/10/2025. Responsibilities Research Synthesis and Strategy • Develop and execute CPL's a state-level strategy for informing the policymaking process with research, in collaboration with the Executive Directors and faculty leadership at UCB and UCLA. • Analyze pending and likely future legislation to identify opportunities to inform the policy process through data and evidence. • Synthesize CPL's research to inform pending legislation and to identify areas of potential legislation to relevant stakeholders. • Identify legislative and regulatory opportunities to advance the use of government data for research and improve government decision-making. • Coordinate with CPL's research teams so they can generate relevant deliverables for Sacramento-based audiences. Internal CPL Leadership • Keep CPL leadership and staff educated on active and emerging policy issues and opportunities, as well as legislative deadlines and Sacramento-based events that are relevant to CPL's research areas. • Work with CPL's communications team and research staff to develop policy briefs, testimony, and other materials. • Mentor CPL staff on legislative processes and effective policy communications. • Manage part- or full-time contractors or staff for communications or event planning. • Coordinates, as appropriate, with CPL's Advisory Board and soon-to-be-launched Faculty Board on active policy issues. • Identify opportunities for funding or partnerships that advance CPL's strategic plan and state strategy. • Performs other duties as assigned. Stakeholder Engagement • Serve as CPL's primary representative in Sacramento. • Build and maintain relationships as a trusted research and analysis resource for key players in Sacramento. • Communicate complex research findings to policymakers, agency leaders, and advocacy partners in clear, actionable ways. • Organize briefings, testimony, public events, and other outreach to share research findings and policy recommendations. • Represent CPL at policy convenings, hearings, and other public events. • Represent CPL in relevant coalitions and stakeholder groups. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Public Affairs • Take (or refer, as appropriate) media requests on behalf of the Lab. • Author op-eds, blog posts, or other shorter commentary pieces, with a focus on uplifting CPL research findings and making CPL's research visible and understandable for a policy audience. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Required Qualifications • Minimum 5 years of professional experience in California state government, the Legislature, or related policy roles. • Ability to leverage an existing network of trusted relationships with Sacramento-based policymakers and staff. • Deep understanding of California's legislative, budgetary, and regulatory processes. • Demonstrated success translating research or technical analysis into actionable policy recommendations. • Exceptional written and verbal communication skills. • Ability to work collaboratively with a diverse range of stakeholders, including academic researchers, agency leaders, elected officials, and community partners. • Knowledge of CPL's mission and demonstrated ability to advance evidence-informed policy. • Demonstrated skill in advancing equity and understanding how policy impacts a variety of California communities. • Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications • 10+ years of professional experience in California state government, the Legislature, or related policy roles. • Experience working in one of CPL's major policy areas (criminal justice, homelessness, workforce, education, social safety net, health). • Experience developing or leading state-level policy campaigns or initiatives. • Experience in a similar role of translating complex and nuanced research findings into actionable, policy-focused insights for decision-makers. • Master's degree, JD, or other advanced degree in public policy, public administration, law, or a related field and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $120,000.00 - $170,000.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information This position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW. • This is not a visa opportunity. • This position is based in CPL's Sacramento office with occasional travel to CPL's offices at UC Berkeley and UCLA, as well as to policy convenings across California. The Policy Director will be a hybrid position, with the requirement to work at least partial weeks in the Sacramento office when the legislature is in session and at other key times along with the ability to work remotely during other times.. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6610284
Full Time
Policy Director (0566C), California Policy Lab - 81495 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The California Policy Lab (CPL) generates research insights for government impact. Through hands-on partnerships with government agencies, CPL performs rigorous research across issue silos and builds the data infrastructure necessary to improve programs and policies that millions of Californians rely on every day. We focus our work in six policy areas: education, criminal justice reform, poverty and the social safety net, labor and employment, health, and homelessness and high needs populations. We work in close partnership with state and local public agencies, co-developing and carrying out joint research agendas. Our staff are mostly based at UC Berkeley and UCLA and we work with faculty and students at all ten UC campuses. In 2025, we are opening a new Sacramento office, housed at the University of California Student and Policy Center, across the street from the Capitol. CPL recognizes the value of having a diverse staff at all levels of the organization. We are looking for equity-minded applicants who represent and understand the diverse racial and ethnic, gender identity, sexual orientation, educational, socioeconomic, cultural, and disability backgrounds present in California. When you join our team, you can expect to be part of an inclusive and equity-focused community. The employee will be appointed through CPL's Berkeley site, which resides as a center within the Institute for Research on Labor and Employment (IRLE). Position Summary The Policy Director will lead CPL's Sacramento office, with a primary goal of amplifying CPL's impact through engagement with the legislature, the Governor's Office, and other Sacramento-based stakeholders on matters of research and data. The Policy Director will bring CPL's research and data insights into the policymaking process while also sourcing new project ideas through stakeholder engagement. The position is ideal for a seasoned policy professional with deep experience in California state government and an existing network of trusted relationships with Sacramento-based policymakers and staff. The Policy Director will represent the entire Lab and will report to the Executive Directors at our Berkeley and UCLA sites. The Policy Director will work in close coordination with the UC Office of the President's External Relations and Communications Division (ERC) and the government relations offices at relevant UC campuses, including following their guidance on how to interact with Sacramento stakeholders and regularly reporting on interactions with key policymakers. The California Policy Lab is a nonpartisan research lab focused on some of the most pressing issues facing California. CPL is not an advocacy organization, though our research is designed to be actionable and to directly inform policy at the state and local level. The Policy Director will advance CPL's mission by identifying opportunities to inform state legislation with data and research, translating CPL research into actionable recommendations, and building and maintaining research relationships with Sacramento-based stakeholders. This is an exciting opportunity to join a leading policy-focused research institute and to help craft and strengthen how we engage with policymakers across the state. This role reports to the Executive Directors at UCLA and UC Berkeley and will be part of the Leadership Team at CPL. The formal appointment will be at UC Berkeley. Application Review Date The First Review Date for this job is: 10/10/2025. Responsibilities Research Synthesis and Strategy • Develop and execute CPL's a state-level strategy for informing the policymaking process with research, in collaboration with the Executive Directors and faculty leadership at UCB and UCLA. • Analyze pending and likely future legislation to identify opportunities to inform the policy process through data and evidence. • Synthesize CPL's research to inform pending legislation and to identify areas of potential legislation to relevant stakeholders. • Identify legislative and regulatory opportunities to advance the use of government data for research and improve government decision-making. • Coordinate with CPL's research teams so they can generate relevant deliverables for Sacramento-based audiences. Internal CPL Leadership • Keep CPL leadership and staff educated on active and emerging policy issues and opportunities, as well as legislative deadlines and Sacramento-based events that are relevant to CPL's research areas. • Work with CPL's communications team and research staff to develop policy briefs, testimony, and other materials. • Mentor CPL staff on legislative processes and effective policy communications. • Manage part- or full-time contractors or staff for communications or event planning. • Coordinates, as appropriate, with CPL's Advisory Board and soon-to-be-launched Faculty Board on active policy issues. • Identify opportunities for funding or partnerships that advance CPL's strategic plan and state strategy. • Performs other duties as assigned. Stakeholder Engagement • Serve as CPL's primary representative in Sacramento. • Build and maintain relationships as a trusted research and analysis resource for key players in Sacramento. • Communicate complex research findings to policymakers, agency leaders, and advocacy partners in clear, actionable ways. • Organize briefings, testimony, public events, and other outreach to share research findings and policy recommendations. • Represent CPL at policy convenings, hearings, and other public events. • Represent CPL in relevant coalitions and stakeholder groups. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Public Affairs • Take (or refer, as appropriate) media requests on behalf of the Lab. • Author op-eds, blog posts, or other shorter commentary pieces, with a focus on uplifting CPL research findings and making CPL's research visible and understandable for a policy audience. • For the responsibilities above, maintain consistent collaboration and communication with UCOP ERC and the various UC campus government relations offices on all issues that involve state legislation, state policy strategy, or advocacy with elected officials or interest groups to ensure CPL's approach is aligned with UC-wide goals and with relationships for which those offices are the primary managers. Required Qualifications • Minimum 5 years of professional experience in California state government, the Legislature, or related policy roles. • Ability to leverage an existing network of trusted relationships with Sacramento-based policymakers and staff. • Deep understanding of California's legislative, budgetary, and regulatory processes. • Demonstrated success translating research or technical analysis into actionable policy recommendations. • Exceptional written and verbal communication skills. • Ability to work collaboratively with a diverse range of stakeholders, including academic researchers, agency leaders, elected officials, and community partners. • Knowledge of CPL's mission and demonstrated ability to advance evidence-informed policy. • Demonstrated skill in advancing equity and understanding how policy impacts a variety of California communities. • Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications • 10+ years of professional experience in California state government, the Legislature, or related policy roles. • Experience working in one of CPL's major policy areas (criminal justice, homelessness, workforce, education, social safety net, health). • Experience developing or leading state-level policy campaigns or initiatives. • Experience in a similar role of translating complex and nuanced research findings into actionable, policy-focused insights for decision-makers. • Master's degree, JD, or other advanced degree in public policy, public administration, law, or a related field and/or equivalent experience/training. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $120,000.00 - $170,000.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information This position will be governed by the terms and conditions in the agreement for the Research and Public Service Professionals, represented by the UAW. • This is not a visa opportunity. • This position is based in CPL's Sacramento office with occasional travel to CPL's offices at UC Berkeley and UCLA, as well as to policy convenings across California. The Policy Director will be a hybrid position, with the requirement to work at least partial weeks in the Sacramento office when the legislature is in session and at other key times along with the ability to work remotely during other times.. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6610284
The John F. Kennedy Center for Performing Arts
Individual Giving WNO Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support.  As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  This is an excellent position for professional development.   Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th   anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Director of Marketing
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets.   This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels.  The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications   Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry.    Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix.  Highly organized, goal oriented self-starter.  Team player with strong ability to execute work in a highly goal and results oriented environment.  Proven record of creating, executing, managing, and reporting on integrated marketing campaigns.  Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets.   This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels.  The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications   Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry.    Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix.  Highly organized, goal oriented self-starter.  Team player with strong ability to execute work in a highly goal and results oriented environment.  Proven record of creating, executing, managing, and reporting on integrated marketing campaigns.  Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required.
The John F. Kennedy Center for Performing Arts
Stewardship Manager, WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution.  Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications   Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Director- Orchestra Personnel and Operations (WNO)
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Director of Orchestra Personnel and Operations (DOPO) provides leadership and oversees orchestra management and production operations, guided by the vision and strategies in the Kennedy Center’s Strategic Plan. A key member of the Planning and Operations teams, the position: 1) Serves as an advocate for the Orchestra and nurtures a strong rapport with union and Orchestra leadership; 2) Serves as the primary contractual liaison for all orchestra engagements with the Kennedy Center and Washington National Opera. The Director of Orchestra Personnel and Operations will be a collaborative and dedicated leader with strong analytical and problem-solving abilities. A people-oriented leader and persuasive communicator, they will be comfortable interacting with multiple constituencies and easily adapt to differing situations. Resourceful and flexible, they will possess excellent organizational and project management skills.  Key Responsibilities Personnel Management: In managing the 60-70 member Kennedy Center Opera House Orchestra (KCOHO) and Washington National Opera Orchestra (WNOO), shape a work environment that supports healthy relationships among all internal constituents, while advancing strategies and processes that support the continued artistic growth of the orchestras. Manage the Orchestra operations team and oversee functions and related activities of the KCOHO library. Strategy & Operations: The role works autonomously with little to no oversight within the guidelines of the CBA. This role will assess programming for the orchestral needs for all relevant shows (over 50% of all KC yearly performances), which includes defining orchestral requirements and then ensures all requirements are met. o Develops the orchestra schedules, creates the rehearsal and performance plots, outlines the instrumentation requirements, and then oversees the implementation and execution of all KCOHO/WNOO services. Create and oversee the Orchestra calendar, utilizing Orchestra services in the most effective manner and in accordance with two distinct Collective Bargaining Agreements. This requires extensive cross-departmental collaboration and communication with visiting companies. With KC and WNO leadership, and working with artistic and production teams, oversee the production of all KCOHO/WNOO programs. Research, draft, plan, and execute all Media related work under the appropriate AFM media agreements and ensure correct reporting and payments.  Guide the Orchestra Personnel team on sensitive personnel matters that impact programs or that have contractual and financial implications. Provide show coverage as needed. Collective Bargaining: Manage collective bargaining process with Local 161-710 of the American Federation of Musicians, in collaboration with Center’s Office of General Counsel. Organize, advise, and support strategic approach, financial modeling, and operationalization for collective bargaining process, working closely with Kennedy Center Ensure productive negotiations that advance the mission, vision, and goals of the organizations, and that maintain a harmonious relationship with the musicians and union leaders. Budget Management: This role oversees, allocates, and manages the expense budgets for KCOHO and WNOO, which includes projecting, updating, and maintaining roughly $8 million in expense. This role is responsible for the financial governance as well as creation and maintenance of policies for the guaranteed hours and monies outlined in the two CBAs as well as department budgets.  Communications: Serves as the primary management liaison with the Orchestra Committee, Artistic Liaison Committee, other various orchestra committees, and AFM Local 161-710. Communicate with the Orchestra regarding concert operations and high level personnel policies. Interface with visiting companies, conductors, and artists, demonstrating a commitment to collaboration and artistic quality. Serve as primary contractual liaison and strengthen mutually beneficial relationships with all artistic departments at the Kennedy Center. Additional Responsibilities: Attend concerts and events frequently to gain additional insight into the performance of the Orchestra, sharing perspectives and observations with KC and WNO leadership and Music Directors. Participate actively or collaborate with national organizations such as the League of American Orchestras, the American Federation of Musicians, and the International Conference of Symphony and Orchestra Musicians to stay informed of trends and general activities in the orchestra and performing arts sector. o Perform other duties as needed or directed. Other duties as assigned.  Key Qualifications Bachelor’s degree in music, orchestra management, arts management or a related discipline required. A minimum of five years of experience in a senior-level position with an orchestra or performing arts organization is required. Working knowledge of the performing arts field is preferred Strong communication skills are imperative, as are interpersonal and organizational skills. Ability to work effectively with professional musicians and music professionals. Experience navigating complex relationships, managing priorities, and mediating conflict. Must possess excellent communication and interpersonal skills and strong supervisory skills. Must exercise good judgment, show initiative, and handle sensitive data in a trustworthy manner. Must be able to juggle many immediate and long-range tasks and priorities and remain calm under pressure. Experience with collective bargaining units and bargaining process highly preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Successful candidates will also have experience successfully managing in a complex, fast-paced organization with multiple programs, venues, entities and events. Office culture encourages professional growth through internal promotion whenever possible Event-based evening and weekend work required The noise level in the work environment is moderate
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $120,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Director of Orchestra Personnel and Operations (DOPO) provides leadership and oversees orchestra management and production operations, guided by the vision and strategies in the Kennedy Center’s Strategic Plan. A key member of the Planning and Operations teams, the position: 1) Serves as an advocate for the Orchestra and nurtures a strong rapport with union and Orchestra leadership; 2) Serves as the primary contractual liaison for all orchestra engagements with the Kennedy Center and Washington National Opera. The Director of Orchestra Personnel and Operations will be a collaborative and dedicated leader with strong analytical and problem-solving abilities. A people-oriented leader and persuasive communicator, they will be comfortable interacting with multiple constituencies and easily adapt to differing situations. Resourceful and flexible, they will possess excellent organizational and project management skills.  Key Responsibilities Personnel Management: In managing the 60-70 member Kennedy Center Opera House Orchestra (KCOHO) and Washington National Opera Orchestra (WNOO), shape a work environment that supports healthy relationships among all internal constituents, while advancing strategies and processes that support the continued artistic growth of the orchestras. Manage the Orchestra operations team and oversee functions and related activities of the KCOHO library. Strategy & Operations: The role works autonomously with little to no oversight within the guidelines of the CBA. This role will assess programming for the orchestral needs for all relevant shows (over 50% of all KC yearly performances), which includes defining orchestral requirements and then ensures all requirements are met. o Develops the orchestra schedules, creates the rehearsal and performance plots, outlines the instrumentation requirements, and then oversees the implementation and execution of all KCOHO/WNOO services. Create and oversee the Orchestra calendar, utilizing Orchestra services in the most effective manner and in accordance with two distinct Collective Bargaining Agreements. This requires extensive cross-departmental collaboration and communication with visiting companies. With KC and WNO leadership, and working with artistic and production teams, oversee the production of all KCOHO/WNOO programs. Research, draft, plan, and execute all Media related work under the appropriate AFM media agreements and ensure correct reporting and payments.  Guide the Orchestra Personnel team on sensitive personnel matters that impact programs or that have contractual and financial implications. Provide show coverage as needed. Collective Bargaining: Manage collective bargaining process with Local 161-710 of the American Federation of Musicians, in collaboration with Center’s Office of General Counsel. Organize, advise, and support strategic approach, financial modeling, and operationalization for collective bargaining process, working closely with Kennedy Center Ensure productive negotiations that advance the mission, vision, and goals of the organizations, and that maintain a harmonious relationship with the musicians and union leaders. Budget Management: This role oversees, allocates, and manages the expense budgets for KCOHO and WNOO, which includes projecting, updating, and maintaining roughly $8 million in expense. This role is responsible for the financial governance as well as creation and maintenance of policies for the guaranteed hours and monies outlined in the two CBAs as well as department budgets.  Communications: Serves as the primary management liaison with the Orchestra Committee, Artistic Liaison Committee, other various orchestra committees, and AFM Local 161-710. Communicate with the Orchestra regarding concert operations and high level personnel policies. Interface with visiting companies, conductors, and artists, demonstrating a commitment to collaboration and artistic quality. Serve as primary contractual liaison and strengthen mutually beneficial relationships with all artistic departments at the Kennedy Center. Additional Responsibilities: Attend concerts and events frequently to gain additional insight into the performance of the Orchestra, sharing perspectives and observations with KC and WNO leadership and Music Directors. Participate actively or collaborate with national organizations such as the League of American Orchestras, the American Federation of Musicians, and the International Conference of Symphony and Orchestra Musicians to stay informed of trends and general activities in the orchestra and performing arts sector. o Perform other duties as needed or directed. Other duties as assigned.  Key Qualifications Bachelor’s degree in music, orchestra management, arts management or a related discipline required. A minimum of five years of experience in a senior-level position with an orchestra or performing arts organization is required. Working knowledge of the performing arts field is preferred Strong communication skills are imperative, as are interpersonal and organizational skills. Ability to work effectively with professional musicians and music professionals. Experience navigating complex relationships, managing priorities, and mediating conflict. Must possess excellent communication and interpersonal skills and strong supervisory skills. Must exercise good judgment, show initiative, and handle sensitive data in a trustworthy manner. Must be able to juggle many immediate and long-range tasks and priorities and remain calm under pressure. Experience with collective bargaining units and bargaining process highly preferred Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Successful candidates will also have experience successfully managing in a complex, fast-paced organization with multiple programs, venues, entities and events. Office culture encourages professional growth through internal promotion whenever possible Event-based evening and weekend work required The noise level in the work environment is moderate
MPN Diversity Recruiters
Fortune 200 Cloud Identity Security Analyst (GA or AL)
MPN Diversity Recruiters Atlanta, GA or Birmingham, AL
Our  Fortune 200 Company  client is seeking to   DIRECTLY   HIRE   a talented   Cloud Identity Security Analyst  to join its Cybersecurity organization.  This position can be based in either Atlanta, GA or Birmingham, AL. CANDIDATE SUBMISSION REQUIREMENTS:   (Please carefully read before applying)   You must apply with a   SINGLE   merged   document that includes   BOTH  your detailed responses to the Hiring Manager's  pre-screening questions  (shown BELOW) and   your current resume content . You must presently be  permanently  authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship. You must currently reside or self-relocate to be within commutable distance to  Atlanta, GA  or  Birmingham, AL . You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role. POSITION SUMMARY   The Cybersecurity organization is seeking a Cloud Identity Security Analyst to assist in the application integration, security hardening, and tenant management duties of the cloud identity team.                          The successful candidate will have responsibility for maintaining and advising the direction of Southern Company’s cloud-based identity providers (IDPs).  Primarily, this role will focus on Microsoft Entra ID and Oracle Identity Cloud Service (IDCS).  Effort will be directed towards integration with cloud-based apps, hardening and risk reduction, coordination with on-premises identity, as well as connectivity with other cloud-based IDPs.  Qualified candidates need to be able to interact with services vendors, align strategy and execution to increase IAM maturity, anticipate future requirements for complex environments, keep up with current security trends, be focused on results, and be a self-starter.    This role will directly support the company’s efforts to mitigate real and potential cyber threats to the company’s facilities, personnel, technology, operations, and brand – including critical electric and gas utility infrastructure and its privately owned telecommunications network.  Fortune 200 Company is headquartered in Atlanta and we bring energy to homes and businesses across the country. We’ve made our name as a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. We’re always looking ahead, and our innovations in the industry – from new nuclear to deployment of electric transportation and renewables – to help brighten the lives and businesses of millions of customers nationwide.  Our team is critical to building the future of energy with secure, resilient, and sustainable cyber solutions.  Defend.  Protect.  Enable.   Job Responsibilities:   Architecture, integration, lifecycle, and future planning for Microsoft Entra ID and Oracle IDCS identity providers. Creation and lifecycle of cloud-native identities such as Service Principals and App Registrations. Integration of applications using cloud-native identity protocols such as SAML, Oauth, or OpenID. Implementation of new security feature sets to address modern risks such as FIDO/Passkeys. Triage and escalation of cloud identity issues – with the technology and with individual business partners. Build automations where possible to facilitate repeat work or reporting within the cloud environments. Mentoring others in the area of IAM, cloud identity, and modern authentication principles and best practices. Serve as a trusted advisor to our stakeholders, by designing security solutions, for improved security and business enablement. Maintain various controls to meet regulatory requirements, including but not limited to Sarbanes-Oxley (SOX), FERC and NERC. Monitor, forecast, and prepare for new regulatory requirements or cloud technology changes. Aid in the development of standards and polices for the IAM program. Enhance processes to facilitate improved operational efficiencies, risk mitigation, and customer interactions. Lead and deliver cloud identity projects in scope, on time, and within budget. Provide expertise to assist in the development of Southern Company’s security architecture – identify areas of opportunity, research alternatives, and recommend solutions.   Requirements and qualifications:     Required : Experience managing cloud-native identity providers, specifically Microsoft Entra ID and Oracle IDCS. Experience with cloud application integrations using SAML or OpenID. Experience with OAuth IDs (Service Principals), their configuration, lifecycle, and long-term risk management. An understanding of cloud role-based access controls and their unique differences from on-prem. Ability to leverage user dynamic risk, progressive authentication, self-service. Knowledge of modern authentication methods e.g. FIDO, Biometrics, Passwordless. Knowledge of cloud entitlement management and best practices. Must pass NERC CIP & Insider Threat Protection background checks.   Desired : Technical knowledge with the following concepts: On-premises SSO, Active Directory, Privileged Account Management, PKI A solid understanding of IAM related protocols and standards such as: SAML, OAuth/OIDC, SCIM, FIDO, RADIUS, LDAPS, Kerberos. Strong verbal communication, and presentation skills. Competency in APIs (Rest, Graph) and/or JavaScript/Python/JSON/SQL. Experience prioritizing and executing with minimal direction or oversight. Industry certifications such as: CISSP, CCSP, CISA, GIAC, OSCP, CRISC, CCNP, etc. Experience with information security frameworks such as: COBIT, NIST, OWASP, etc. Familiarity with nation state, sophisticated criminal, and supply chain threats. __________________________________________________________________ HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):    Please answer  ALL  of the questions BELOW as accurately as possible.  If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity. 1) Describe your previous technology background with specific focus on any identity roles. 2) What is one of the most critical risks in identity today – and how would you solve it in short order? 3) What are two ways that cloud identities are vastly different from managing on-prem identities? 4) Other than AI, what are some of the most important technology trends right now? 5) Are you a US Citizen or   current   Green Card Holder? 6) What are your base salary requirements. A range is fine. __________________________________________________________________ How To Apply: 1) Please create and apply with a   SINGLE   (Word or PDF)  merged  document. A single merged document is required for submission to the Hiring Manager for interview consideration.,  2) At the   TOP   of your document, copy and paste each pre-screening question and include your responses to the  pre-screening   questions . You must fully and accurately respond to ALL of the pre-screening questions. 3) Include your standard   resume content   below your responses to the screening questions. Your resume must clearly show your personal email address and direct phone number. 4) Click on the  APPLY  button or email  support@mpndiversityrecruiters.com  to send BOTH your responses to the  prescreening questions  and your  resume  to MPN Diversity Recruiters. Document Creation Tips:   The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file. Call 404-629-9323 if you have any questions.
Full Time
Our  Fortune 200 Company  client is seeking to   DIRECTLY   HIRE   a talented   Cloud Identity Security Analyst  to join its Cybersecurity organization.  This position can be based in either Atlanta, GA or Birmingham, AL. CANDIDATE SUBMISSION REQUIREMENTS:   (Please carefully read before applying)   You must apply with a   SINGLE   merged   document that includes   BOTH  your detailed responses to the Hiring Manager's  pre-screening questions  (shown BELOW) and   your current resume content . You must presently be  permanently  authorized (i.e., U.S. citizen or permanent resident cardholder) to work in the U.S. WITHOUT requiring any current or future sponsorship. You must currently reside or self-relocate to be within commutable distance to  Atlanta, GA  or  Birmingham, AL . You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role. POSITION SUMMARY   The Cybersecurity organization is seeking a Cloud Identity Security Analyst to assist in the application integration, security hardening, and tenant management duties of the cloud identity team.                          The successful candidate will have responsibility for maintaining and advising the direction of Southern Company’s cloud-based identity providers (IDPs).  Primarily, this role will focus on Microsoft Entra ID and Oracle Identity Cloud Service (IDCS).  Effort will be directed towards integration with cloud-based apps, hardening and risk reduction, coordination with on-premises identity, as well as connectivity with other cloud-based IDPs.  Qualified candidates need to be able to interact with services vendors, align strategy and execution to increase IAM maturity, anticipate future requirements for complex environments, keep up with current security trends, be focused on results, and be a self-starter.    This role will directly support the company’s efforts to mitigate real and potential cyber threats to the company’s facilities, personnel, technology, operations, and brand – including critical electric and gas utility infrastructure and its privately owned telecommunications network.  Fortune 200 Company is headquartered in Atlanta and we bring energy to homes and businesses across the country. We’ve made our name as a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. We’re always looking ahead, and our innovations in the industry – from new nuclear to deployment of electric transportation and renewables – to help brighten the lives and businesses of millions of customers nationwide.  Our team is critical to building the future of energy with secure, resilient, and sustainable cyber solutions.  Defend.  Protect.  Enable.   Job Responsibilities:   Architecture, integration, lifecycle, and future planning for Microsoft Entra ID and Oracle IDCS identity providers. Creation and lifecycle of cloud-native identities such as Service Principals and App Registrations. Integration of applications using cloud-native identity protocols such as SAML, Oauth, or OpenID. Implementation of new security feature sets to address modern risks such as FIDO/Passkeys. Triage and escalation of cloud identity issues – with the technology and with individual business partners. Build automations where possible to facilitate repeat work or reporting within the cloud environments. Mentoring others in the area of IAM, cloud identity, and modern authentication principles and best practices. Serve as a trusted advisor to our stakeholders, by designing security solutions, for improved security and business enablement. Maintain various controls to meet regulatory requirements, including but not limited to Sarbanes-Oxley (SOX), FERC and NERC. Monitor, forecast, and prepare for new regulatory requirements or cloud technology changes. Aid in the development of standards and polices for the IAM program. Enhance processes to facilitate improved operational efficiencies, risk mitigation, and customer interactions. Lead and deliver cloud identity projects in scope, on time, and within budget. Provide expertise to assist in the development of Southern Company’s security architecture – identify areas of opportunity, research alternatives, and recommend solutions.   Requirements and qualifications:     Required : Experience managing cloud-native identity providers, specifically Microsoft Entra ID and Oracle IDCS. Experience with cloud application integrations using SAML or OpenID. Experience with OAuth IDs (Service Principals), their configuration, lifecycle, and long-term risk management. An understanding of cloud role-based access controls and their unique differences from on-prem. Ability to leverage user dynamic risk, progressive authentication, self-service. Knowledge of modern authentication methods e.g. FIDO, Biometrics, Passwordless. Knowledge of cloud entitlement management and best practices. Must pass NERC CIP & Insider Threat Protection background checks.   Desired : Technical knowledge with the following concepts: On-premises SSO, Active Directory, Privileged Account Management, PKI A solid understanding of IAM related protocols and standards such as: SAML, OAuth/OIDC, SCIM, FIDO, RADIUS, LDAPS, Kerberos. Strong verbal communication, and presentation skills. Competency in APIs (Rest, Graph) and/or JavaScript/Python/JSON/SQL. Experience prioritizing and executing with minimal direction or oversight. Industry certifications such as: CISSP, CCSP, CISA, GIAC, OSCP, CRISC, CCNP, etc. Experience with information security frameworks such as: COBIT, NIST, OWASP, etc. Familiarity with nation state, sophisticated criminal, and supply chain threats. __________________________________________________________________ HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):    Please answer  ALL  of the questions BELOW as accurately as possible.  If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity. 1) Describe your previous technology background with specific focus on any identity roles. 2) What is one of the most critical risks in identity today – and how would you solve it in short order? 3) What are two ways that cloud identities are vastly different from managing on-prem identities? 4) Other than AI, what are some of the most important technology trends right now? 5) Are you a US Citizen or   current   Green Card Holder? 6) What are your base salary requirements. A range is fine. __________________________________________________________________ How To Apply: 1) Please create and apply with a   SINGLE   (Word or PDF)  merged  document. A single merged document is required for submission to the Hiring Manager for interview consideration.,  2) At the   TOP   of your document, copy and paste each pre-screening question and include your responses to the  pre-screening   questions . You must fully and accurately respond to ALL of the pre-screening questions. 3) Include your standard   resume content   below your responses to the screening questions. Your resume must clearly show your personal email address and direct phone number. 4) Click on the  APPLY  button or email  support@mpndiversityrecruiters.com  to send BOTH your responses to the  prescreening questions  and your  resume  to MPN Diversity Recruiters. Document Creation Tips:   The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file. Call 404-629-9323 if you have any questions.
The John F. Kennedy Center for Performing Arts
Senior Financial Analyst
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $93,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Financial Analyst will report to the Director, Financial Planning & Analysis and will lead financial planning, budgeting, statement and report preparation, modeling and projection, and program and research analysis. The Senior Financial Analyst will have strong analytical, organizational, and problem-solving skills, and will present financial information and model results in an accurate and concise manner to senior leadership. This position is integral in evaluating the Center’s revenue and expenses to identify operational efficiencies and revenue growth opportunities while prioritizing mission and values.  Key Responsibilities Work cooperatively and independently with program leaders to prepare budgets, ongoing projections, and reconciliation reports. Take full scope ownership of these tasks with minimal oversight from management. Compare budgets and projections to actual revenues and expenses. Work with all departments to identify and address areas of concern for future projection revision. Review and investigate the company’s accounting transactions to improve data accuracy, ensure compliance with financial guidelines, company policies, and relevant legal regulations. Assist with budgeting and monthly close processes. Prepare and review financial reports, reconcile financial statements, organize financial presentations, and discuss monthly performance findings with department leadership. Assist with monthly financial uploads and data extracts to perform budgetary analysis. Develop dashboards and executive level reports summarizing the Center’s financial position, risks, and opportunities. Forecast monthly, quarterly, biannual, or annual financial transactions and provide analytical review, feedback, and recommendations to management. Perform ad hoc analysis to understand variances and enhance forecasting methods. Collaborate across departments to accomplish long-term financial planning objectives by developing financial models and cost projections. Create and maintain long-term forecasts to support key financial decisions. Prepare and coordinate both internal and external financial reports for distribution to department directors, senior leadership, affiliate organizations, and members of the board to effectively communicate Center strategy and performance. Participate on system implementation projects as directed by leadership and instruct other staff on best financial practices. Maintain confidentiality of financial information, or any other tasks assigned by the organization Other duties as assigned. Key Qualifications Education: Bachelor’s degree required, preferably in finance, accounting, or a business-related field. At least 5 -7 years of general experience with 2+ years of experience in financial planning, analysis, and modeling. Ability to compose and lead discussions of financial information to non-financial audiences. Financial insight to support Center strategy. Strong organizational and multitasking skills. Excellent communication, interpersonal, and presentation skills. Collaborate effectively with colleagues and cross-functional teams. Detail-oriented and able to perform in a rapidly changing environment. Strong analytical thinking and problem-solving skills. Proficiency in Microsoft Office and working knowledge of ERP financial systems. Experience using business intelligence software and building financial models. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement:  As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $93,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Financial Analyst will report to the Director, Financial Planning & Analysis and will lead financial planning, budgeting, statement and report preparation, modeling and projection, and program and research analysis. The Senior Financial Analyst will have strong analytical, organizational, and problem-solving skills, and will present financial information and model results in an accurate and concise manner to senior leadership. This position is integral in evaluating the Center’s revenue and expenses to identify operational efficiencies and revenue growth opportunities while prioritizing mission and values.  Key Responsibilities Work cooperatively and independently with program leaders to prepare budgets, ongoing projections, and reconciliation reports. Take full scope ownership of these tasks with minimal oversight from management. Compare budgets and projections to actual revenues and expenses. Work with all departments to identify and address areas of concern for future projection revision. Review and investigate the company’s accounting transactions to improve data accuracy, ensure compliance with financial guidelines, company policies, and relevant legal regulations. Assist with budgeting and monthly close processes. Prepare and review financial reports, reconcile financial statements, organize financial presentations, and discuss monthly performance findings with department leadership. Assist with monthly financial uploads and data extracts to perform budgetary analysis. Develop dashboards and executive level reports summarizing the Center’s financial position, risks, and opportunities. Forecast monthly, quarterly, biannual, or annual financial transactions and provide analytical review, feedback, and recommendations to management. Perform ad hoc analysis to understand variances and enhance forecasting methods. Collaborate across departments to accomplish long-term financial planning objectives by developing financial models and cost projections. Create and maintain long-term forecasts to support key financial decisions. Prepare and coordinate both internal and external financial reports for distribution to department directors, senior leadership, affiliate organizations, and members of the board to effectively communicate Center strategy and performance. Participate on system implementation projects as directed by leadership and instruct other staff on best financial practices. Maintain confidentiality of financial information, or any other tasks assigned by the organization Other duties as assigned. Key Qualifications Education: Bachelor’s degree required, preferably in finance, accounting, or a business-related field. At least 5 -7 years of general experience with 2+ years of experience in financial planning, analysis, and modeling. Ability to compose and lead discussions of financial information to non-financial audiences. Financial insight to support Center strategy. Strong organizational and multitasking skills. Excellent communication, interpersonal, and presentation skills. Collaborate effectively with colleagues and cross-functional teams. Detail-oriented and able to perform in a rapidly changing environment. Strong analytical thinking and problem-solving skills. Proficiency in Microsoft Office and working knowledge of ERP financial systems. Experience using business intelligence software and building financial models. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
The John F. Kennedy Center for Performing Arts
Senior Accounting Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Finance Department is built on the principles of transparency, integrity, and collaboration. Serving as a strategic partner to every department across the Center, the team operates in a fast-paced environment where accuracy and accountability are paramount. Each team member is expected to contribute meaningfully, demonstrating professionalism, adaptability, and a strong work ethic. While the work is rigorous, the department fosters a collegial atmosphere where humor and flexibility are valued. The dynamic nature of the Center’s programming and creative initiatives ensures that no two days are alike, making the Finance Department a uniquely engaging and essential part of the organization. The Senior Accounting Manager, reporting to the Director of Accounting, Operations, is responsible for overseeing daily accounting operations, ensuring the accuracy and relevance of journal entries, and leading a timely and efficient month-end close process. This role also contributes to the preparation of annual financial statements and supports various departmental projects. The Senior Accounting Manager will directly supervise the Accounts Payable office and collaborate closely with general ledger staff and senior accountants to ensure accurate and timely processing of invoices, payments, and financial entries. This includes ensuring compliance with organizational financial policies, travel and reimbursement procedures, and contractual obligations. Additionally, the position will provide training and support to operating departments during the transition to a new procure-to-pay (P2P) system and continue to serve as a subject matter expert post-implementation. The role also manages the daily upload of Concur transactions into the accounting system. As the Finance Department undergoes significant system upgrades over the next 1–2 years—including the implementation of a new ERP system (Sage) and HRIS system (UKG)—the Senior Accounting Manager will play a key role in these transitions. This is a pivotal time for the Center, and the ideal candidate will embrace the opportunity to lead and support change. Key Responsibilities Oversee the Accounts Payable function, ensuring timely completion of key projects such as quarterly 1099 and 1042 reviews, year-end reporting, vendor management, and the transition to 100% ACH payments by FY26. Support the AP team through the ERP system implementation and manage the Concur reimbursement system. Lead and monitor major accounting initiatives, including month-end and year-end close processes. Responsibilities include reviewing and posting journal entries, overseeing account reconciliations, and ensuring timely adjustments. Review and post Federal Batch settlements. Coordinate and delegate tasks related to the annual audit, including preparation of financial statement schedules and footnotes. Prepare regulatory and compliance documentation such as Form 990 schedules, BEA Analysis, and Cultural Data Project submissions. Collaborate with other departments to support financial strategy development and reporting needs. Provide training and guidance for the decentralized purchase order and invoice entry process, both during and after the P2P system transition. Perform critical support duties including: (a) training staff on financial policies and procedures; (b) serving as backup for the AP Supervisor and Director of Accounting, Operations; (c) recommending process improvements; (d) managing special projects; (e) maintaining process documentation; and (f) overseeing records retention for accounting files. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, or a related field required; CPA or advanced degree preferred. Minimum of 7–10 years of progressive accounting experience, including supervisory responsibilities and oversight of accounts payable functions. Experience in nonprofit or arts/cultural organizations is a plus. Strong proficiency in accounting systems and financial reporting tools; experience with ERP systems (Sage preferred) and Concur is highly desirable. Familiarity with procure-to-pay (P2P) systems and decentralized financial processes. Advanced Excel skills and comfort working with large data sets and reconciliations. Proven ability to lead teams, manage projects, and implement process improvements. Demonstrated success in managing audits, compliance reporting, and regulatory documentation. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Finance Department is built on the principles of transparency, integrity, and collaboration. Serving as a strategic partner to every department across the Center, the team operates in a fast-paced environment where accuracy and accountability are paramount. Each team member is expected to contribute meaningfully, demonstrating professionalism, adaptability, and a strong work ethic. While the work is rigorous, the department fosters a collegial atmosphere where humor and flexibility are valued. The dynamic nature of the Center’s programming and creative initiatives ensures that no two days are alike, making the Finance Department a uniquely engaging and essential part of the organization. The Senior Accounting Manager, reporting to the Director of Accounting, Operations, is responsible for overseeing daily accounting operations, ensuring the accuracy and relevance of journal entries, and leading a timely and efficient month-end close process. This role also contributes to the preparation of annual financial statements and supports various departmental projects. The Senior Accounting Manager will directly supervise the Accounts Payable office and collaborate closely with general ledger staff and senior accountants to ensure accurate and timely processing of invoices, payments, and financial entries. This includes ensuring compliance with organizational financial policies, travel and reimbursement procedures, and contractual obligations. Additionally, the position will provide training and support to operating departments during the transition to a new procure-to-pay (P2P) system and continue to serve as a subject matter expert post-implementation. The role also manages the daily upload of Concur transactions into the accounting system. As the Finance Department undergoes significant system upgrades over the next 1–2 years—including the implementation of a new ERP system (Sage) and HRIS system (UKG)—the Senior Accounting Manager will play a key role in these transitions. This is a pivotal time for the Center, and the ideal candidate will embrace the opportunity to lead and support change. Key Responsibilities Oversee the Accounts Payable function, ensuring timely completion of key projects such as quarterly 1099 and 1042 reviews, year-end reporting, vendor management, and the transition to 100% ACH payments by FY26. Support the AP team through the ERP system implementation and manage the Concur reimbursement system. Lead and monitor major accounting initiatives, including month-end and year-end close processes. Responsibilities include reviewing and posting journal entries, overseeing account reconciliations, and ensuring timely adjustments. Review and post Federal Batch settlements. Coordinate and delegate tasks related to the annual audit, including preparation of financial statement schedules and footnotes. Prepare regulatory and compliance documentation such as Form 990 schedules, BEA Analysis, and Cultural Data Project submissions. Collaborate with other departments to support financial strategy development and reporting needs. Provide training and guidance for the decentralized purchase order and invoice entry process, both during and after the P2P system transition. Perform critical support duties including: (a) training staff on financial policies and procedures; (b) serving as backup for the AP Supervisor and Director of Accounting, Operations; (c) recommending process improvements; (d) managing special projects; (e) maintaining process documentation; and (f) overseeing records retention for accounting files. Other duties as assigned. Key Qualifications Bachelor’s degree in accounting, finance, or a related field required; CPA or advanced degree preferred. Minimum of 7–10 years of progressive accounting experience, including supervisory responsibilities and oversight of accounts payable functions. Experience in nonprofit or arts/cultural organizations is a plus. Strong proficiency in accounting systems and financial reporting tools; experience with ERP systems (Sage preferred) and Concur is highly desirable. Familiarity with procure-to-pay (P2P) systems and decentralized financial processes. Advanced Excel skills and comfort working with large data sets and reconciliations. Proven ability to lead teams, manage projects, and implement process improvements. Demonstrated success in managing audits, compliance reporting, and regulatory documentation. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Genre Marketing Manager - NSO, Fortas, & New Music
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget.  Collaborates closely with the staff of the National Symphony Orchestra.  The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment.  Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget.  Collaborates closely with the staff of the National Symphony Orchestra.  The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment.  Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Financial Management & Budget Analyst
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,800 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This is a full-time, benefits eligible limited term position with a 4 year contract.  The position is located at the John F. Kennedy Center for the Performing Arts within the Facilities Management Organization (FMO). The FMO is comprised of the Facilities Services Division, Auxiliary Services Division, Project Management Office, Security, Fire & Life Safety Division, and Immediate Office of the Vice President of Facilities. The Facilities Management Organization's mission is to facilitate the memorialization of John F. Kennedy and the promotion of performing arts by maintaining, modifying, and upgrading the Center's public and non-public spaces to make them safe, accessible, comfortable, and presentable for visitors, patrons, artists, and employees. The position will be tasked with working primarily with the Project Management Office (PMO). PMO is responsible for the management of all design, engineering, and construction projects supporting the Presidential monument. The Director of PMO supervises a team of project managers with different technical discipline in the design and construction industry. The manager works collaboratively with the stakeholders, end users and other Facility Management department as required to successfully complete capital projects. This position will act as a principle financial advisor to the PMO Director and VP of Facilities, work in conjunction with the Federal Financial Management Analyst on the effectiveness of budgetary financial plans and programs, and maintains the components of the budget that supports the ongoing mission of the capital improvement activities within the Center. Key Responsibilities Performs a wide variety of administrative and analytical duties connected with the financial management and budgeting, expenditure, contract management, formulation, execution, and justification functions for federally funded capital improvement projects including: Maintaining the financial budget tracking sheet for capital projects Completing end of year budget reconciliation in conjunction with Center Finance Department Working with project managers to maintain and update individual project budget sheets Assist in the financial update of the Kennedy Center Comprehensive Building Plan Analyzes and resolves issues related to the financial aspects of programs where the resolution of problems requires an integrated financial approach. Analyzes and provides recommendations for financial planning, policy formulation and implementation, and decision making. Project complex program data to provide program managers with an overall financial status of spending plans and readjusts spending plans as unforeseen circumstances and changes in funding occur. Advises of the status of fiscal resources and future requirements. Uses available financial resources, contract administration and financial analysis operating principles and concepts to develop new approaches, procedures and techniques for accomplishing the organizational mission. Prepares reports that identify problems and present conclusions and recommendations based on the findings. Recommendations include expert level assessments and proffering of optimal solutions to include those that significantly change/affect important policy decisions in the federal arena; i. e. programmatic milestone decisions. Serves as organizational expert in analyzing and resolving complex issues related to the financial aspects of programs. Prepares recommendations for program managers. Coordinates and develops financial reports and provides program analysis on a broad spectrum of functions within the federal John F. Kennedy Center for the Performing Arts. Analyzes appropriation legislation for impact on assigned programs and funds. Makes recommendations on funding levels of programs for the reallocation of funds between funded programs and program development. This includes detailed financial direction to ensure compliance with The John F. Kennedy Center for the Performing Arts strategic guidance. Provides advice and recommendations on all aspects of the financial budget process to program officials and senior managers and in resolving program funding issues. Performs intensive analysis and evaluation of proposed program requirements and project control schedules to assure compatibility, realism, program balance, proper time phasing, etc. Relates assigned phases to prior year accomplishments, future plans, and overall assigned programs. Consults with management officials to clarify questionable areas and, as necessary, makes adjustments in program plans. Maintains liaison with Trust employees to assure timely approval of programs and receipt of appropriate program authorization. Manages and oversees a variety of internal review activities to ensure accuracy and validity of budgets. Routinely required to analyze and evaluate changes in program plans and funding and their effect on financial and budgetary milestones. Analyzes, develops and executes current or long-range operating plans within assigned areas of responsibility to provide technical specialists with evaluative material for effective direction of the programs. Identifies essential critical points, time frames, action sources and milestones in these plans. Works closely with the Director in the development of Federal budget requests to the Office of Management and Budget (OMB) and budget justifications to the Congress. Responsible for compliance with budget execution limits as imposed by the Continuing Resolutions. Works closely with the Director and project managers for the financial presentation of mission requirements and in the development of preparing the fiscal year annual budget request. Assists the Director in developing the financial profiles of anticipated expenses of projects and activities identified in the budget call report. Establishes, justifies, and reviews budget execution plans, monitors commitments, and obligations of the funds, to ensure disciplined financial management complaints for financial control as well as changes to the ongoing mission of The John F. Kennedy Center for the Performing Arts. Other duties as assigned. Key Qualifications 5+ years of experience in managing complex multi-million dollar budget analysis. Experience with federal financial processes and reporting. Degree requirement: Bachelor's degree in finance, economics, or a related field.  Mastery of a professional knowledge of the concepts, principles, practices, laws, and regulations of budgeting and financing, and the financial and budgetary relationships between subordinate and most senior levels of financial management within the Center, and/or between the organization and programs of other Federal, State and local government and private industry sufficient to analyze national level programs, and exceptionally large and complex programs. Mastery of professional knowledge to develop, recommend and implement budgetary and financial policies; interpret and assess the impact of new and revised Congressional legislation on the formulation and execution of budgets, and develops and render authoritative interpretation of laws, rules, and regulations, OMB guidelines and directives. Mastery of financial analysis principles and technical or program requirements to make decisions and or recommendations that significantly affect the content of complex, long-range, and interrelated agency contracting programs. Knowledge of and skill in business strategy and program and technical requirements sufficient to perform in-depth evaluations of the financial and technical capabilities. Skill in and working knowledge of the federal fiscal field in order to carry out financial assessment and risk analysis duties. Knowledge and skill in the use of negotiation and communication techniques in order to interact with management officials in order to provide/issue financial assessment advisory evaluation reports both orally and in writing. Such include historical production and statistical cost, price and financial data covering fiscal capabilities. Knowledge of regulations and requirements governing accounting standards, a working knowledge of accounting practices, and knowledge of statistical, analytical, and financial analysis principles, including finance operations. Skill in and knowledge of technical and advanced proficiency with spreadsheets, word processors, accounting software platforms, and presentation software. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information The Employee usually works in well lighted, heated and ventilated spaces. The work may require regular moderate physical exertion such as walking, climbing stairs, and standing.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,800 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This is a full-time, benefits eligible limited term position with a 4 year contract.  The position is located at the John F. Kennedy Center for the Performing Arts within the Facilities Management Organization (FMO). The FMO is comprised of the Facilities Services Division, Auxiliary Services Division, Project Management Office, Security, Fire & Life Safety Division, and Immediate Office of the Vice President of Facilities. The Facilities Management Organization's mission is to facilitate the memorialization of John F. Kennedy and the promotion of performing arts by maintaining, modifying, and upgrading the Center's public and non-public spaces to make them safe, accessible, comfortable, and presentable for visitors, patrons, artists, and employees. The position will be tasked with working primarily with the Project Management Office (PMO). PMO is responsible for the management of all design, engineering, and construction projects supporting the Presidential monument. The Director of PMO supervises a team of project managers with different technical discipline in the design and construction industry. The manager works collaboratively with the stakeholders, end users and other Facility Management department as required to successfully complete capital projects. This position will act as a principle financial advisor to the PMO Director and VP of Facilities, work in conjunction with the Federal Financial Management Analyst on the effectiveness of budgetary financial plans and programs, and maintains the components of the budget that supports the ongoing mission of the capital improvement activities within the Center. Key Responsibilities Performs a wide variety of administrative and analytical duties connected with the financial management and budgeting, expenditure, contract management, formulation, execution, and justification functions for federally funded capital improvement projects including: Maintaining the financial budget tracking sheet for capital projects Completing end of year budget reconciliation in conjunction with Center Finance Department Working with project managers to maintain and update individual project budget sheets Assist in the financial update of the Kennedy Center Comprehensive Building Plan Analyzes and resolves issues related to the financial aspects of programs where the resolution of problems requires an integrated financial approach. Analyzes and provides recommendations for financial planning, policy formulation and implementation, and decision making. Project complex program data to provide program managers with an overall financial status of spending plans and readjusts spending plans as unforeseen circumstances and changes in funding occur. Advises of the status of fiscal resources and future requirements. Uses available financial resources, contract administration and financial analysis operating principles and concepts to develop new approaches, procedures and techniques for accomplishing the organizational mission. Prepares reports that identify problems and present conclusions and recommendations based on the findings. Recommendations include expert level assessments and proffering of optimal solutions to include those that significantly change/affect important policy decisions in the federal arena; i. e. programmatic milestone decisions. Serves as organizational expert in analyzing and resolving complex issues related to the financial aspects of programs. Prepares recommendations for program managers. Coordinates and develops financial reports and provides program analysis on a broad spectrum of functions within the federal John F. Kennedy Center for the Performing Arts. Analyzes appropriation legislation for impact on assigned programs and funds. Makes recommendations on funding levels of programs for the reallocation of funds between funded programs and program development. This includes detailed financial direction to ensure compliance with The John F. Kennedy Center for the Performing Arts strategic guidance. Provides advice and recommendations on all aspects of the financial budget process to program officials and senior managers and in resolving program funding issues. Performs intensive analysis and evaluation of proposed program requirements and project control schedules to assure compatibility, realism, program balance, proper time phasing, etc. Relates assigned phases to prior year accomplishments, future plans, and overall assigned programs. Consults with management officials to clarify questionable areas and, as necessary, makes adjustments in program plans. Maintains liaison with Trust employees to assure timely approval of programs and receipt of appropriate program authorization. Manages and oversees a variety of internal review activities to ensure accuracy and validity of budgets. Routinely required to analyze and evaluate changes in program plans and funding and their effect on financial and budgetary milestones. Analyzes, develops and executes current or long-range operating plans within assigned areas of responsibility to provide technical specialists with evaluative material for effective direction of the programs. Identifies essential critical points, time frames, action sources and milestones in these plans. Works closely with the Director in the development of Federal budget requests to the Office of Management and Budget (OMB) and budget justifications to the Congress. Responsible for compliance with budget execution limits as imposed by the Continuing Resolutions. Works closely with the Director and project managers for the financial presentation of mission requirements and in the development of preparing the fiscal year annual budget request. Assists the Director in developing the financial profiles of anticipated expenses of projects and activities identified in the budget call report. Establishes, justifies, and reviews budget execution plans, monitors commitments, and obligations of the funds, to ensure disciplined financial management complaints for financial control as well as changes to the ongoing mission of The John F. Kennedy Center for the Performing Arts. Other duties as assigned. Key Qualifications 5+ years of experience in managing complex multi-million dollar budget analysis. Experience with federal financial processes and reporting. Degree requirement: Bachelor's degree in finance, economics, or a related field.  Mastery of a professional knowledge of the concepts, principles, practices, laws, and regulations of budgeting and financing, and the financial and budgetary relationships between subordinate and most senior levels of financial management within the Center, and/or between the organization and programs of other Federal, State and local government and private industry sufficient to analyze national level programs, and exceptionally large and complex programs. Mastery of professional knowledge to develop, recommend and implement budgetary and financial policies; interpret and assess the impact of new and revised Congressional legislation on the formulation and execution of budgets, and develops and render authoritative interpretation of laws, rules, and regulations, OMB guidelines and directives. Mastery of financial analysis principles and technical or program requirements to make decisions and or recommendations that significantly affect the content of complex, long-range, and interrelated agency contracting programs. Knowledge of and skill in business strategy and program and technical requirements sufficient to perform in-depth evaluations of the financial and technical capabilities. Skill in and working knowledge of the federal fiscal field in order to carry out financial assessment and risk analysis duties. Knowledge and skill in the use of negotiation and communication techniques in order to interact with management officials in order to provide/issue financial assessment advisory evaluation reports both orally and in writing. Such include historical production and statistical cost, price and financial data covering fiscal capabilities. Knowledge of regulations and requirements governing accounting standards, a working knowledge of accounting practices, and knowledge of statistical, analytical, and financial analysis principles, including finance operations. Skill in and knowledge of technical and advanced proficiency with spreadsheets, word processors, accounting software platforms, and presentation software. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information The Employee usually works in well lighted, heated and ventilated spaces. The work may require regular moderate physical exertion such as walking, climbing stairs, and standing.

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