The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Special Events team directs and manages all Office of Development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera. At the direction of the Special Events Manager, Leadership Events and in collaboration with the Special Events Coordinator, the Special Events Assistant Manager is responsible for administrative and logistical management relating to execution of committee trips and donor benefit events. Working in partnership with the Individual Giving, National Symphony Orchestra, and Washington National Opera development teams, this role supports events with the Kennedy Center Board of Trustees, the President’s Advisory Committee on the Arts (PACA), the National Committee for the Performing Arts (NCPA), the Kennedy Center International Committee on the Arts (KCICA), the National Symphony Orchestra Board of Directors and National Trustees, and the Washington National Opera Governance Board. Key Responsibilities Leadership Event Management Project manage and execute NSO and WNO board events, including managing all facets of the event process including planning and implementation timelines, and serving as onsite coordinator. Manage hotel and transportation needs and vendor relations for donor committee travel, including researching venues and vendors, drafting requests for proposals, and negotiating contracts that are consistent with industry best practices and institutional budget requirements. Support and execute domestic committee trip vendor research, including sourcing venues, requesting availability, and setting up walkthroughs. Manage staffing and minute-by-minute run of show for committee trips and activations during Signature Event weekends. Support Special Events Manager in logistics and event execution of committee activations during Signature Event weekends. In partnership with the Special Events and Development teams, project manage all guest management needs for committee travel and board events, including dinner seating. Oversee and support the Coordinator in the creation and editing of marketing materials, including registration materials, itinerary booklets, menus, websites, and guest communication. Donor Benefit Events Event Management: Manage all facets of the event process including planning and implementation timelines for benefit events, including those hosted off-site; Work collaboratively with key stakeholders for benefit events to identify format, inventory and capacity, and location, to create design concept, and to manage the overall guest experience; Work with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends; Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management. Donor Communications & Guest Management In partnership with Development & Communication teams, develop a comprehensive communication calendar for benefit events. Adapt this calendar to each event and ensure materials are developed and delivered in a timely manner. Work in partnership with the Communications team to draft compelling copy for invitation materials, website assets, email communications, and print materials. Ensure all materials are reviewed and approved by all stakeholders in a timely manner. Coordinate registration procedures, track RSVPs and process event payments. Establish invite email lists and maintain accurate guest lists for follow-up communication. Manage event email inboxes and ensure timely responses to donor inquiries and RSVPs. Budgeting: Ensure all event expenses are recorded and paid in a timely manner and remain within budget guidelines. Teamwork: Work collaboratively with the Special Events team to maintain a healthy, professional, and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events Other duties as assigned. Key Qualifications Minimum 3 year’ experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards. Minimum 1 year experience managing events for high net worth donors Work independently and in a collaborative team environment with ease. College degree or applicable professional experience. Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred. Investment in the Kennedy Center’s mission. Interest in arts, culture, and arts education is ideal. Experience navigating large, complex organizations, and collaborating across teams to achieve shared goals. Exceptional written and verbal communication skills. Exceptional project management and organizational skills. Ability to deliver results while managing competing priorities under tight deadlines. Professional, resourceful, collaborative, and organized worker. Ability to work independently and as a team player, to take initiative and prioritize multiple projects. Flexibility for extended hours, including nights and weekends, as well as travel domestically Candidate must be local or willing to relocate to the DMV area Additional Information 20% travel is required. This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
University of Pennsylvania
Philadelphia, PA, USA
Communications Associate, Pennovation Works
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title Communications Associate, Pennovation Works
Job Profile Title Marketing Coordinator B
Job Description Summary The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance.
The University of Pennsylvania is implementing a campus transformation entitled Penn Connects (http://www.pennconnects.upenn.edu). This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years. https://www.facilities.upenn.edu/
Job Description
Communications Associate, Pennovation Works
Position Summary:
Pennovation Works (PW) is a 23-acre site, with a distinctive blend of offices, labs, and production space developed by The University of Pennsylvania to support innovators, entrepreneurs, and industry partners who are engaged in solving real-world problems and translating inventions into viable ventures. Since its founding about five years ago, Pennovation Works has grown into a vibrant community of innovators with over 70 private companies, 11 Penn research entities, several corporate collaborators, and a wide range of University-supported incubation programs. Pennovation Works is currently anchored by three buildings, including: the Inventor Office Building, the Pennovation Lab, and the Pennovation Center (a business incubator that provides wet/dry lab space and acts as the nucleus for collaboration and the exchange of ideas for innovators from all disciplines).
The Communications Associate, Pennovation Works reports to the Managing Director (MD) of Pennovation Works, and is responsible for creating internal and external messaging to the administration, staff, faculty, students, community and professional groups coinciding with the strategic goals of Pennovation Works. Responsibilities include strategic planning, project management, benchmarking analysis and reports, and graphic design, photography, videography, copy writing, and copy editing to implement website updates, social media management and content creation, promotional messaging, presentations, e-newsletters and announcements, and special print and digital collateral/publications.
Job Responsibilities/Duties:
General Content Development (E-News/Announcements/Presentations): Manage copy writing, graphic design/layout, protocol, correspondence, content, frequency, distribution, and general implementation for: 1) Pennovation Works e-newsletters several times/year to interested constituents, in coordination with multiple Penn team members; 2) regular communications that promote upcoming or recap/highlight past events, activities, and successes related to Pennovation Works and its ecosystem members and partners, and 3) Pennovation Works presentations for tours and special programs. Specific duties include the following:
• Design layout and graphics, and compose and/or edit copy, for periodic newsletter publications, general news announcements, and program promotions/flyers, recaps, and highlights
• Write compelling copy for promotional program announcements and news stories
• Design announcements/content using well-designed graphic elements and layouts for web, pdf, ppt, and social media
• Write and/or edit copy for up to three (3) full program recaps per week for website
• Create an archive/reference library with program promotions / recaps / highlights
Social Media Management: Direct strategy for and implement Pennovation Works' social media plan across multiple platforms. Create original content (includes graphic design/layout and copy writing); review and edit copy and content proposed/drafted by team members. Manage user accounts on scheduling tool. Monitor Pennovation Works account engagements/comments and provide real-time interactive responses (as appropriate). Monitor social media across the ecosystem and provide real-time interactive comments, tags, reposts, or shares (as appropriate).
Project Management: Create and manage overall communications strategy and content calendar. In collaboration with the PW Coordination Committee, develop and implement marketing and communications plans that promote and highlight Pennovation Works and ecosystem activities; In collaboration with the PW Communications Committee, develop and implement supplemental marketing and communications plans that amplify Pennovation Works messaging (includes seasonal and themed messaging and special features and projects, such as Year-In-Review, Meet the Innovators, etc.). Coordinate PW communication efforts and provide project management for the PW Team/FRES. Manage consistency of style and brand.
Strategic Planning: In collaboration with the PW-MD and FRES Communications Team, update and support long-term strategic marketing and communications plans that define goals, audiences, tactics and tools and provide direction for Pennovation Works MarComm deliverables. Draft and update marketing communications plans for specific campaigns of limited duration, with same tactics and evaluation.
Website Management: Manage existing content, create new pages, and develop information on a daily to weekly basis primarily for Pennovation Works' internal website. Support external website management; includes home page slider, events calendar, news, and directory.
Special Projects: Develop and/or contribute content (including graphics/layout, copy, photos, video) for special features, highlights, publications, and productions; including but not limited to Pennovation Works Year-In-Review, Meet the Innovators video series, alumni spotlights, success stories, startup tips, etc. Develop special event collateral/communication (ex. SXSW, etc).
Public Relations: Coordinate tabling at conferences and other PR opportunities to market the Pennovation Works brand; attend events to capture content (photos, videos, quotes, etc) to amplify Pennovation Works messaging and/or support Pennovation Works projects, activities, events, and milestones.
Media Relations: Monitor and catalog news clips and incorporate as appropriate into the communications plan.
Benchmarking & Reports: Review and/or generate reports with metrics on websites, social media, and newsletters/announcements. Use data to assist in creation of strategies and plans.
Perform additional duties as assigned.
Qualifications:
• A Bachelor's Degree (preferred concentration in communications, marketing, or relevant field) and 3 to 5 years of related experience required or equivalent combination of education and experience.
• Advanced experience and skills in marketing, communications, and graphic design required
• Advanced experience and skills in social media and online content management required
• Proficiency with professional communications, web design, and graphic design tools (such as MailChimp, Constant Contact, WordPress, Canva, Adobe Suite, Microsoft Office Suite, etc.)
• Strong oral and written communications skills required
• Strong project management and organizational skills with acute attention to detail
• An ability to work in a fast-paced environment multi-task and meet tight deadlines
• An ability to work independently, be flexible, anticipate needs, and take initiative
• Must have great customer service skills and a high-degree of professionalism
• Be available to work on site Monday through Friday; occasional weekends, early mornings, and evenings required (not a remote position)
*** For consideration, interested candidates should submit a resume and a cover letter expressing your interest in this position, is preferred. ***
Job Location - City, State Philadelphia, Pennsylvania
Department / School Facilities and Real Estate Services
Pay Range $43,919.00 - $68,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://apptrkr.com/4620062
Full Time
Communications Associate, Pennovation Works
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title Communications Associate, Pennovation Works
Job Profile Title Marketing Coordinator B
Job Description Summary The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance.
The University of Pennsylvania is implementing a campus transformation entitled Penn Connects (http://www.pennconnects.upenn.edu). This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years. https://www.facilities.upenn.edu/
Job Description
Communications Associate, Pennovation Works
Position Summary:
Pennovation Works (PW) is a 23-acre site, with a distinctive blend of offices, labs, and production space developed by The University of Pennsylvania to support innovators, entrepreneurs, and industry partners who are engaged in solving real-world problems and translating inventions into viable ventures. Since its founding about five years ago, Pennovation Works has grown into a vibrant community of innovators with over 70 private companies, 11 Penn research entities, several corporate collaborators, and a wide range of University-supported incubation programs. Pennovation Works is currently anchored by three buildings, including: the Inventor Office Building, the Pennovation Lab, and the Pennovation Center (a business incubator that provides wet/dry lab space and acts as the nucleus for collaboration and the exchange of ideas for innovators from all disciplines).
The Communications Associate, Pennovation Works reports to the Managing Director (MD) of Pennovation Works, and is responsible for creating internal and external messaging to the administration, staff, faculty, students, community and professional groups coinciding with the strategic goals of Pennovation Works. Responsibilities include strategic planning, project management, benchmarking analysis and reports, and graphic design, photography, videography, copy writing, and copy editing to implement website updates, social media management and content creation, promotional messaging, presentations, e-newsletters and announcements, and special print and digital collateral/publications.
Job Responsibilities/Duties:
General Content Development (E-News/Announcements/Presentations): Manage copy writing, graphic design/layout, protocol, correspondence, content, frequency, distribution, and general implementation for: 1) Pennovation Works e-newsletters several times/year to interested constituents, in coordination with multiple Penn team members; 2) regular communications that promote upcoming or recap/highlight past events, activities, and successes related to Pennovation Works and its ecosystem members and partners, and 3) Pennovation Works presentations for tours and special programs. Specific duties include the following:
• Design layout and graphics, and compose and/or edit copy, for periodic newsletter publications, general news announcements, and program promotions/flyers, recaps, and highlights
• Write compelling copy for promotional program announcements and news stories
• Design announcements/content using well-designed graphic elements and layouts for web, pdf, ppt, and social media
• Write and/or edit copy for up to three (3) full program recaps per week for website
• Create an archive/reference library with program promotions / recaps / highlights
Social Media Management: Direct strategy for and implement Pennovation Works' social media plan across multiple platforms. Create original content (includes graphic design/layout and copy writing); review and edit copy and content proposed/drafted by team members. Manage user accounts on scheduling tool. Monitor Pennovation Works account engagements/comments and provide real-time interactive responses (as appropriate). Monitor social media across the ecosystem and provide real-time interactive comments, tags, reposts, or shares (as appropriate).
Project Management: Create and manage overall communications strategy and content calendar. In collaboration with the PW Coordination Committee, develop and implement marketing and communications plans that promote and highlight Pennovation Works and ecosystem activities; In collaboration with the PW Communications Committee, develop and implement supplemental marketing and communications plans that amplify Pennovation Works messaging (includes seasonal and themed messaging and special features and projects, such as Year-In-Review, Meet the Innovators, etc.). Coordinate PW communication efforts and provide project management for the PW Team/FRES. Manage consistency of style and brand.
Strategic Planning: In collaboration with the PW-MD and FRES Communications Team, update and support long-term strategic marketing and communications plans that define goals, audiences, tactics and tools and provide direction for Pennovation Works MarComm deliverables. Draft and update marketing communications plans for specific campaigns of limited duration, with same tactics and evaluation.
Website Management: Manage existing content, create new pages, and develop information on a daily to weekly basis primarily for Pennovation Works' internal website. Support external website management; includes home page slider, events calendar, news, and directory.
Special Projects: Develop and/or contribute content (including graphics/layout, copy, photos, video) for special features, highlights, publications, and productions; including but not limited to Pennovation Works Year-In-Review, Meet the Innovators video series, alumni spotlights, success stories, startup tips, etc. Develop special event collateral/communication (ex. SXSW, etc).
Public Relations: Coordinate tabling at conferences and other PR opportunities to market the Pennovation Works brand; attend events to capture content (photos, videos, quotes, etc) to amplify Pennovation Works messaging and/or support Pennovation Works projects, activities, events, and milestones.
Media Relations: Monitor and catalog news clips and incorporate as appropriate into the communications plan.
Benchmarking & Reports: Review and/or generate reports with metrics on websites, social media, and newsletters/announcements. Use data to assist in creation of strategies and plans.
Perform additional duties as assigned.
Qualifications:
• A Bachelor's Degree (preferred concentration in communications, marketing, or relevant field) and 3 to 5 years of related experience required or equivalent combination of education and experience.
• Advanced experience and skills in marketing, communications, and graphic design required
• Advanced experience and skills in social media and online content management required
• Proficiency with professional communications, web design, and graphic design tools (such as MailChimp, Constant Contact, WordPress, Canva, Adobe Suite, Microsoft Office Suite, etc.)
• Strong oral and written communications skills required
• Strong project management and organizational skills with acute attention to detail
• An ability to work in a fast-paced environment multi-task and meet tight deadlines
• An ability to work independently, be flexible, anticipate needs, and take initiative
• Must have great customer service skills and a high-degree of professionalism
• Be available to work on site Monday through Friday; occasional weekends, early mornings, and evenings required (not a remote position)
*** For consideration, interested candidates should submit a resume and a cover letter expressing your interest in this position, is preferred. ***
Job Location - City, State Philadelphia, Pennsylvania
Department / School Facilities and Real Estate Services
Pay Range $43,919.00 - $68,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://apptrkr.com/4620062
University of Kansas
Lawrence, KS, USA
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).
Full Time
Director of Partner Services & Digital Engagement Marketing
Position Overview
KU Marketing serves the University of Kansas and its many stakeholders by engaging external people for mutual benefit. We support many service lines across the university including student recruitment, branding, conferences & events, professional development programming, student services, and many more. This role leads several key pieces of these exciting marketing opportunities and the resulting benefits to students, employees, Kansans and the members of our local and regional community.
KU’s director of partner services & digital engagement delivers in three key areas.
First, the role leads the team that is the primary interface between KU Marketing and its internal University of Kansas partners, including strategy development, planning, regular communications in support of the delivery of marketing services, and results tracking and reporting. KU Marketing is not a vendor or supplier to other KU units, but rather a strategic partner working toward shared goals. KU’s director of partner services & digital engagement and the strategists reporting to the role engage in strategy development and regular communications with partners. Those communications include proactive notifications and issue avoidance, work reviews and approvals, status updates, change requests, financial and labor budget statuses, and KPI and results reporting.
Second, the role oversees the execution of digital tactics in support of Marketing’s plans and partner goals. Vital to the success of partner relationships and strategy are execution, tracking, analysis and reporting. For that reason and others, the digital experience team reports to this role as do the analysts within KU Marketing. The digital marketing functions that report to this role include digital advertising, KU Marketing’s portion of CRM utilization and marketing automation, email production, website design and development, and search engine optimization.
Third, the director of partner services & digital engagement collaborates with other teams and functions within Marketing and occasionally external vendors for brand alignment, creative services, project and resource management, and more to deliver upon strategies and plans. The director is a senior leader within KU Marketing, working on broad strategies and advising the chief marketing officer on varied topics.
KU Marketing is the central marketing unit at the university. It directly acts on KU’s strategic plan and institutional branding while also serving diverse internal partners. Key partners, and therefore work, include recruitment marketing for credit-bearing (e.g., degrees) and non-credit programs (e.g., professional development) delivered in several locations and modalities, conference and event services, on-campus events, student and campus services, economic development, KU affiliates, and others. KU Marketing offers a full complement of marketing services including copywriting, editing, design, video, photo and digital. Tactics delivered include digital and print advertising, direct mail, social media, email, webpages, CRM support and marketing automation, printed materials, research, press releases, and others.
The director of partner services & digital engagement reports to KU’s chief marketing officer.
Job Description
Internal Communications 40%
• Oversee and personally engage in the relationships between KU Marketing and its internal partners. This includes creating as needed and implementing methods for strategy development, regular communication, performance reporting, and optimizing partner success and satisfaction. • Serve as oversight on the success and health of each relationship, including celebrating wins, reporting the status of relationships to the chief marketing officer, and resolving issues and escalations.
Oversee digital tactics Execution 30%
• Ensure that digital marketing strategies and tactics are executed in line with established strategies and plans, as well as high levels of quality and partner satisfaction. • Team members reporting to the director will perform the hands-on work of digital marketing.
Strategy development 10% • In the service of our partners and for those matters driven by Marketing, develop relevant, practical, actionable and high-potential strategies. • Work with other members of Marketing to generate and vet ideas, align work, and create project plans. Some strategy may be developed by team members and reviewed by the director.
Leadership and management 10% • Lead the several team members who report to the role and manage their productivity, engagement and employment at KU. • Support team members’ needs including but not limited to performance, hiring and departures, professional development, equipment, and more. • Fill in for team members during absences, as possible. Oversee budgets for specific partners, campaigns, and initiatives. • Serve as a senior member of KU Marketing leadership by supporting, advising and acting on top priorities and issues.
Tracking, analyzing and reporting 5% • Relying on the role’s team members for execution, the director will ensure Marketing is tracking marketing activities, analyzing the leading indicators and final results to identify success and opportunities for optimization, and reporting progress and outcomes to leadership and partners.
Other relevant duties as assigned 5%
Position Requirements
The position is hybrid in which incumbent works on-site and remote based on a set schedule. Incumbent will work at the KU Lawrence campus and at least 16 hours at the KU Edwards Campus and may work from an approved productive location at other times. Travel between Lawrence and Overland Park, KS (KU Edwards).
Required Qualifications
• Bachelor’s Degree in marketing, communications, business, public relations, or related discipline and seven (7) years of professional experience OR a Master's Degree in marketing, communications, business, public relations, or related field and five (5) years of professional experience in the field. • Seven (7) years of account management experience. • Five (5) years of supervisory experience. • Experience developing, communicating and implementing strategic marketing plans for complex, large campaigns and/or clients, as evidenced by application materials. • Experience developing and executing digital marketing strategies and tactics including at least five (5) of the following focus areas: digital advertising, website development, search engine optimization, CRM/marketing automation configuration and utilization, content marketing, marketing (mass) emails, and/or database marketing. • Experience tracking, analyzing and reporting the performance and outcomes of marketing strategies and tactics
Preferred Qualifications
• Master’s degree in marketing, communications, business, public relations or closely-related discipline • Five (5) or more years of professional experience in higher education. • Ten (10) or more years of full-time, professional experience in marketing communications • Ten (10) or more years of full-time, professional experience in account management • Experience employing contemporary best practices for successful account management. • Experience regularly using the Slate CRM and/or Hubspot CRM as a marketer or administrator. • Experience working on marketing or communications on a team of more than 20 professionals and for an organization of more than 1,000 employees • Google Ads certification. • Search engine optimization experience and/or certification. • Experience preparing and delivering written and verbal presentations to diverse audiences including senior leaders. • Familiarity with operational finances such as budget management and ROI analysis. • Familiarity with University of Kansas operations, policies and procedures.
Contact Information to Applicants
Chris Gregory, cgregory@ku.edu
Additional Candidate Instruction
A complete application includes: • Cover letter addressing how you meet the required and preferred qualifications. Resume. • Contact information for three professional references (including at least one previous or current supervisor). • Completion of the online application. • Application review begins Thursday, June 8, 2023 and continues until a pool of qualified applicants is identified.
Advertised Salary Range $105,000 to $115,000, final determination commensurate with experience Application Review Begins: 08-Jun-2023 Anticipated Start Date: 17-Jul-2023 Primary Campus:University of Kansas Lawrence Campus FTE: 1.0 Reg/Temp: Regular FLSA Status: Executive Employee Class: U-Unclassified Professional Staff Work Schedule: Monday-Friday, 8 am - 5 pm with travel between KU Lawrence and Edwards Campus in Overland Park, KS. Job Family: Administrative/Management-KUL Work Location Assignment: Hybrid
If interested, please apply: https://apptrkr.com/4186745
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, civilrights@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).