San Diego Association of Governments - SANDAG

Goods Movement Planning Situated between major production, trade, and population centers, San Diego features a wide array of freight transportation and infrastructure components. The freight network includes interstate and state highways, Class I freight rail operations, two short line railroad operations, airport cargo systems, the Port of San Diego with two working marine terminals, and the Otay Mesa and Tecate commercial border crossings. A main responsibility of the team includes involvement in the Goods Movement Strategy (GMS) component of the SANDAG Regional Plan. The GMS considers the growing importance of freight and goods movement to the region’s economic prosperity, and seeks to balance regional and national freight priorities. Key areas of importance within this strategy include: balancing public, private, and community issues, the dominant use of trucks to transport goods, and bottlenecks at gateways. In support of this strategy, one of the major areas of focus for the position is supporting the planning, development, and implementation of port related projects, highway projects, rail projects and the new State Route 11/Otay Mesa East Port of Entry. Transportation Planner - Goods Movement Role The Transportation Planner will develop and maintain relationships with stakeholders to coordinate regional transportation projects, and participate in the development, preparation, and implementation of a diverse range of comprehensive, multi-modal, long-range regional transportation planning projects and studies.  Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering his or her expertise in transportation and freight system planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Participate in the development, preparation, and implementation of a diverse range of transportation and border planning projects and programs designed to implement the goods movement elements of long-range regional transportation and land use plans. Participate in multi-modal transportation planning, goods movement, and freight-system projects and studies at the corridor or subregional level, including binational projects with Baja California, Mexico. Participate in and coordinate the air quality and climate change elements of goods movement planning and monitoring; assist with development of air quality conformity determinations for SANDAG transportation plans and programs. Research, compile, and analyze data to support the development of corridor-level transportation improvement plans that align with the objectives of regional transportation and land use plans. Participate in subregional project teams with other staff members and representatives from partner organizations to effectively coordinate the development and implementation of regional transportation projects. Participate in public outreach and community involvement activities related to transportation planning efforts. Collect, compile, and analyze data for use in regional planning studies; identify trends and make appropriate recommendations; prepare tables and graphs for written reports and presentations; prepare special studies and reports as required. Prepare and present written, oral, and visual reports and recommendations to member agencies, committees, community groups, private organizations, and the public. Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget. Support the preparation of grant applications, including proposal development, budget, schedule, and deliverables; assist with the monitoring of grant contracts and reporting responsibilities; coordinate with representatives from funding organizations and participating agencies. Provide staff support for policy advisory committees or working groups such as the Freight Stakeholders Working Group and San Diego Region Conformity Working Group; assist with the preparation of agendas, reports, and meeting summaries; participate in the development of staff recommendations to the committees/working groups. Review proposed state and federal legislation in support of the agency’s programs, objectives, and plans. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, or a related field, and one to four years of recent career development in transportation planning, preferably with an emphasis in goods movement. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Experience supporting the development and implementation of programs and projects related to regional transportation, goods movement, and/or international/inter-regional borders initiatives. Experience conducting technical research and planning studies related to transportation, goods movement, and/or borders policies; ability to analyze research data and propose appropriate recommendations. Demonstrated knowledge of the principles, practices, and current trends related to comprehensive regional planning, particularly in the areas of transportation, environmental, borders, and goods movement planning. Knowledge of federal, state and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends related to regional transportation is desirable. Knowledge of air quality and climate change principles and legislation. Experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and consultant and contract management. Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process. Experience providing staff support for committees and/or working groups, including the preparation of agendas, reports, and meeting summaries. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public. Knowledge of and/or experience with researching funding opportunities and writing fundable grants. Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise administrative, technical, and informational reports that present research results and recommendations, including the interpretation of data, trends, maps, charts, and tables. Ability to prepare and deliver presentations and recommendations regarding various program elements to upper management, outside stakeholder agencies, and other audiences. Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. Proficiency with the Spanish language, both oral and written, is desirable. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Transportation Planner position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Planner I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Planner I - $45,741 to $76,113 per year; Planner II - $50,429 to $83,915 per year; Associate Planner - $55,598 to $92,516 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 11, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1.  How would you explain the role of goods movement planning in a comprehensive transportation strategy to someone who is unfamiliar with regional planning? 2.  Identify some of the challenges that SANDAG and local jurisdictions may face in planning and delivering a goods movement program, and identify strategies to overcome these challenges. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

A Comprehensive Human Resources Program Working in close collaboration with employees, managers, and executives, the Human Resources team has a reputation for delivering programs and services that contribute to the overall effectiveness of the organization. Supporting more than 350 employees, who represent all stages of career development from entry-level interns to senior executives, and a diverse range of technical expertise, the Human Resources team designs, implements, and facilitates programs and practices that allow the agency to leverage the very best from its talented staff. The team is progressive, proactive, and provides outstanding customer service; they have contributed to the agency’s ability to deliver on its regional responsibilities by attracting, retaining, and developing a highly productive, engaged, and knowledgeable workforce. Current initiatives of the team are directly tied to agency strategic goals and include workforce planning, performance management, career development, recognition, and organizational development. Human Resources Specialist Role As a member of a seven-person team, the Specialist will perform administrative duties to support various functions and projects for the agency’s Human Resources program in areas such as staffing and recruitment, benefits administration, employee training and development, performance management, and compensation. This is a Limited-Term position and is expected to be funded through June 30, 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. This is a new position and subject to Board approval of the FY 2019 program budget. Job Responsibilities This position is best suited for an experienced administrative professional who has an interest in furthering their expertise in supporting a comprehensive human resources program. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Support the SANDAG recruitment program; coordinate advertising and outreach activities; provide job information to interested applicants; receive, process, and file submitted applications; maintain applicant information; schedule interviews; and prepare routine correspondence. Coordinate various onboarding and orientation activities for new employees; liaise with Information Systems, Facilities, and other teams to prepare for a new employee’s first day; update records and files with new employee information; and participate in the review and implementation of orientation program enhancement initiatives. Support the day-to-day administration of the agency’s employee benefits program; maintain records and provide notification to Payroll regarding benefit deductions; assist with processing employee benefit election changes; and process and prepare monthly invoices from carriers for timely payment. Assist with the compilation and review of employee benefit information used for marketing benefit plans, developing program recommendations, and preparing reports. Support various activities related to the annual Open Enrollment program and Wellness Fair; assist with the preparation of Open Enrollment resource materials; review and update plan data and employee data in the HRIS; verify elections made by employees, send notifications to Payroll for benefit deductions, and transmit information to carriers. Assist with coordinating in-house and offsite training events and workshops; process class registration requests and coordinate payment of fees; maintain employee training records. Support the preparation and implementation of the performance management program; maintain data and records. Assist with compiling employee position and salary data used by Executives for preparing and approving annual merit increases, promotions, and bonus awards; participate in the preparation of Excel data files used by Human Resources and Payroll for processing compensation changes. Communicate with employees, job applicants, and public and private organizations; provide information and assistance regarding Human Resources programs and services. Provide professional and courteous customer service; assist employees with general Human Resources-related inquiries; provide information or copies of personnel documents when appropriate. Research, collect, and compile information from various sources on a variety of human resources topics. Perform a variety of general administrative support work; maintain records and files; verify accuracy of information; record information; perform routine document processing and filing; assist with special projects and tasks as assigned. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is responsive, organized, and detail-oriented, and committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Strong verbal and written communication skills, outstanding administrative skills, and the ability to exercise diplomacy, tact, and sensitivity when working with employees are key characteristics. The minimum education, training, and experience qualifications include a high school diploma, or equivalent supplemented by specialized training or college level course work in human resources, business, or a related field, and five years of recent experience providing administrative support for a comprehensive program area. The following information describes the specific types of career experiences that are most relevant to this position: Demonstrated experience providing day-to-day administrative support, preferably for a comprehensive human resources program; familiarity with the public-sector environment is desirable. Demonstrated experience with a broad range of administrative functions including preparing correspondence and other documents, record keeping, filing, data entry, and report compilation; basic knowledge of the principles and practices of the human resources profession is desirable. Experience researching, gathering, and organizing sources of information related to a broad range of administrative programs and services; demonstrated ability to maintain tracking and reporting systems using spreadsheets and database systems. Ability to coordinate numerous time-sensitive recruitment and onboarding activities for candidates and new employees; ability to respond to a high-volume of employment candidates and employee inquiries via phone and email. Familiarity with reviewing and verifying invoice information, and preparing invoices for payment. Experience coordinating registration and payment for training classes, seminars, and workshops and maintaining training budget records. Excellent customer service skills including strong verbal and written communication skills; demonstrated ability to listen and ascertain the needs of employees and respond quickly, tactfully, and courteously. Demonstrated ability to establish rapport with employees, managers, executives, and others and foster positive and harmonious working relationships with those met in the course of work. Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personnel records, candidate applications, compensation data, demographic data, and other confidential materials. Demonstrated ability to work well under pressure and perform multiple tasks simultaneously with frequent interruptions from telephone calls, visitors, and employees; effective time management skills, excellent organizational skills, and the ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using the Microsoft Office Suite, particularly Word and Excel; experience using advanced features in Microsoft Outlook; experience using databases or systems to enter information and run reports. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Human Resources Specialist position is $35,839 to $59,637 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application  form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 4, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe three work habits or strategies that best demonstrate your ability to support a busy team. 2. Please provide an example of when you had to respond to an upset employee or customer while communicating information. What steps did you take to help resolve the situation?   Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Contracts and Procurement Program Including procurements related to the agency’s Capital Improvement Program, more than 1,000 transactions, totaling approximately $1.5 billion are processed through the Contracts and Procurement team annually. SANDAG procures construction, engineering, technical, and professional service contracts each year through 100 formally advertised procurements along with 30 small or informal procurements, 200 purchase orders, and more than 400 task orders and contract amendments.  Additionally, this team is responsible for maintaining a variety of other contractual documents including grants, property acquisitions, and revenue agreements.  The Contracts and Procurement team provides the framework, guidance, and expertise to ensure that public dollars are spent prudently and that any contracts for work, services, or equipment are awarded in an open, fair, and competitive manner. The team works closely with project managers and employees across the organization to develop solicitation documents, coordinate the submittal and review of proposals/bids, and initiate resulting contracts, task orders, and purchase orders. The team contributes to the agency’s ability to deliver on its regional responsibilities while providing strong customer service. Manager of Contracts and Procurement Role The Manager of Contracts and Procurement oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, and manages a group of 22-employees. Job Responsibilities This position is best suited for an experienced procurement professional with expertise in contracting programs and processes. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include: Oversee contracting and procurement activities such as the preparation of bid/proposal solicitations and related advertisements, bid/proposal openings and review, pre-award audits, contract/procurement awards and execution, and review of payment requests from contractors; ensure the agency’s procedures and records are accurate and comply with established agency, state, and federal rules and regulations. Oversee development and maintenance of contracting and procurement policies and procedures; streamline workflow to reduce the processing time of contracts and purchase orders; recommend and implement procedural improvements; ensure bid and proposal formats are compliant with SANDAG policy and appropriate laws and regulations. Identify, establish, and maintain best practices for SANDAG Contracts and Procurement services; develop and implement processes and procedures that are customer oriented, ensure compliance with funding agencies and public sector contracting requirements, and facilitate completion of procurements in an efficient and expeditious manner. Coordinate with executives and legal counsel on the modification of standard contract terms and conditions; modify standard contract language to reflect changes to laws, regulations, and ordinances; consult with legal counsel on complex contractual issues. Prepare, plan, and negotiate terms and conditions for complex multi-jurisdictional, multi-year, or diversely funded contracts and ensure they represent the best interests of the agency. Provide guidance to staff to resolve contractual issues including interpreting or negotiating contract language changes; arrange resolution sessions to consider or initiate claims for adjusting compensation or other forms of relief on contracts; recommend appropriate actions and obtain authorization to resolve claims; review, prepare, and submit supporting documents, contracts, service agreements, change orders, and amendments for agency approval. Manage the Contracts and Procurement work program; oversee and coordinate projects assigned to the group; supervise, mentor, train, and support career development opportunities for employees; review and evaluate work products, methods, and procedures. Assist with monitoring the Disadvantaged Business Enterprise (DBE) compliance and reporting functions. Participate in the review of plans, specifications, and related documents to be submitted to federal and state agencies for approval. Serve as a liaison with other departments; establish and maintain relationships with contractors, business representatives, and related public agencies; respond to public inquiries as appropriate and resolve significant and controversial issues. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has a strong technical background and an aptitude for analytical thinking and problem solving, who is responsible, organized, and demonstrates initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field and seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. Public agency experience, and an advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated knowledge of the principles, practices, and current trends related to a comprehensive contracts and procurement program, particularly in the areas of professional services contracts, Architectural and Engineering, and construction contracts prepared for the delivery of complex capital projects. Demonstrated experience managing or leading a comprehensive procurement program that ensures compliance with state and federal policies and procedures. Demonstrated experience with all phases of the procurement process including posting/adverting contracting opportunities, coordinating and facilitating pre-proposal/bid meetings, reviewing proposals/bids for submittal requirements, coordinating the review and selection of consultants/contractors and vendors by project managers, negotiating contract terms and conditions, and preparing contracts, agreements, and task orders. Demonstrated experience preparing and reviewing various solicitation documents such as Requests for Qualifications (RFQs), Requests for Proposals (RFPs), Invitation for Bids (IFBs) for small, informal, and formal procurements, including Multiple Award On-Call Contracts, Job Order Contracts (JOCs), task orders, amendments, and purchase orders; knowledge of Design-Build (D/B) and Construction Manager General Contractor (CM/GC) contracts is desirable. Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Public Contract Code; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process. Experience supervising and mentoring professional and technical employees; experience providing administrative and professional leadership and direction for assigned programs.  Demonstrated knowledge of Disadvantaged Business Enterprise (DBE) program requirements; experience supporting DBE and small business efforts. Outstanding written and oral presentation skills and the ability to communicate clearly and concisely to a variety of audiences including elected officials, technical staff, and the public; experience preparing clear and concise administrative and management reports. Demonstrated ability to establish and maintain effective working relationships with those contacted during work including representatives from local, state, and federal agencies, other government officials, community leaders, and the public; ability to gain cooperation and consensus through discussion and persuasion. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, in particular Word, Excel, and Access, and other PC-based applications; experience with OneSolution, Compliance Information Systems, and project management software is desirable. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Manager of Contracts and Procurement position is $82,144 to $136,688 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application  form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for this position will begin on Friday, April 27, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe your approach to leadership; provide an example of a recent leadership success. 2. Describe an example that demonstrates your ability to creatively solve a contracting-related challenge. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

The SANDAG Risk Management Program As a public entity with a broad range of responsibilities, including the design and construction of capital projects, operation of HOV and tolling facilities, environmental preservation programs, and development of long-range regional plans, the SANDAG risk management program requires expertise and collaboration from specialist staff, program and project managers, and consultant resources to ensure adequate protection for the agency’s programs, operations, and assets. Administrative strategies, such as obtaining commercial insurance coverage, determining insurance requirements for contractors and vendors, and business continuity planning, are essential elements of the overall risk management program. The Risk Program Analyst will research, recommend, develop, and coordinate risk management activities for administrative program areas such as commercial insurance, contract insurance requirements, and business continuity planning. Working in close collaboration with other business areas across the agency, this position will coordinate the development and implementation of administrative risk management initiatives, programs, and policies. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public/business administration, finance, economics, law, or a related field, and five years of professional experience in risk analysis, preferably related to administrative programs areas such as commercial insurance, contract insurance requirements, and business continuity planning. An advanced degree and/or a risk management certification are desirable. SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. How to Apply  A complete job announcement can be seen under the Job Openings tab on the SANDAG website at www.sandag.org/jobs. We encourage all interested candidates to apply for this position by completing a SANDAG employment application form. Resumes, cover letters, and work samples may be submitted in addition to the employment application but are not a substitute for this document. The employment application can be downloaded in PDF format from the SANDAG website at www.sandag.org/jobs. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org .     Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe the methods you use to coordinate the participation and activities of multiple contributors from various departments across an organization. 2. Describe an example that demonstrates your ability to creatively solve an insurance-related challenge. SANDAG is an Equal Opportunity Employer and offers competitive salaries and benefits. This position is open until filled. The first review of applications will begin on Friday, April 20, 2018.  

Automated Regional Justice Information System (ARJIS) The ARJIS Division develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among 80 local, state, and federal criminal justice agencies. Averaging 50,000 transactions daily, ARJIS is used by more than 4,800 officers and investigators for tactical analysis, statistical information, crime analysis, and investigative purposes. Providing real-time shared access to information increases collaboration among law enforcement jurisdictions, improves the overall effectiveness of the regional criminal justice system, and helps to address and anticipate public safety issues to improve the quality of life for residents of the San Diego region. Business and Operations Manager Role The Business and Operations Manager provides strategic business management and leadership for multiple projects and programs including the operation of the ARJIS Enterprise System. This role manages a broad range of complex administrative functions such as budget preparation and administration, fiscal and business planning, revenue collection, contracts and grants administration, and project management in support of public safety initiatives. This position also collaborates with stakeholders and member agencies, and manages various resources and services to meet customer needs and expectations. Job Responsibilities This position is ideal for an experienced business professional with a strong interest in applying his/her expertise to the operation and ongoing administration of the ARJIS program. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities may include: Manage the day-to-day business operations for ARJIS; coordinate with staff, member agencies, consultants, and vendors on the design, implementation, expansion, 7/24 operation, and maintenance of systems and services. Oversee the management and administration of the ARJIS Enterprise System including user support functions, problem resolution, customer service, account oversight, needs assessment, software licenses, and billings. Oversee the development of the ARJIS Annual Program Budget; monitor and approve expenses and prepare and implement budgetary adjustments as necessary; manage the collection of ARJIS program revenues from member agencies; ensure adherence to project funding requirements.  Manage the preparation of grant applications, including development of proposal language, budget, schedule, and deliverables; manage grant contracts and reporting responsibilities; liaise with representatives from funding organizations and participating agencies. Lead the development of comprehensive business plans or project proposals that include possible funding sources, needs assessments, operating costs, partnership and/or revenue opportunities, and program evaluation criteria; develop effective networks and partnerships with key funding agencies to promote service development and generation of contracts/grants. Manage multiple projects including project consultants; develop Requests for Proposals (RFPs), participate in the selection of consultants and vendors; ensure project milestones are set and that projects progress on schedule, within budget and at a consistently high-level of quality; identify and assess potential risks to project success; ensure risks are mitigated and contingencies are identified. Develop, recommend, and implement strategic initiatives, business methods, policies and procedures to achieve overall goals in support of ARJIS operations and legislative mandates; continuously monitor and evaluate the effectiveness of program components and business strategies. Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff. Provide complex administrative staff support for the Public Safety Committee (PSC), Chief’s/Sheriff’s Management Committee, and related working groups; oversee the preparation of agendas, reports, and meeting summaries; manage the review and submission of staff recommendations to committees/working groups. Establish and foster collaborative strategic and operational working relationships with key stakeholders such as local, state, and federal agencies, member agencies, project partners, consultants, and vendors to advance the ARJIS program. Prepare and present written and oral presentations to the Board of Directors, Policy Advisory Committees, member agencies, and other groups. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a detail-oriented individual experienced in all aspects of project management and program administration. Superior organizational capabilities and communication skills are required, as is experience working collaboratively with a variety of individuals and organizations to coordinate and deliver projects and services. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in business management, public administration, information systems, finance, or a related field and a minimum of seven years of progressive career development in business operations, management and administration of complex projects, preferably in a public safety or operational environment, including two years of supervisory experience. A Master’s degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of organizational, business management, and strategic planning practices as applied to delivery of programs and services; demonstrated ability to evaluate, recommend, and implement effective operational procedures that lead to significant improvement in the delivery of programs and services; experience with public safety technical programs and services is desirable. Demonstrated knowledge of the principles and practices of budget preparation, administration, and control; experience developing comprehensive annual work programs and operational budgets; ability to allocate limited resources in a cost-effective manner, and ensure adherence to funding requirements. Demonstrated experience with all aspects of contract and grant management including researching funding opportunities, proposal and budget development, and reporting; demonstrated ability to enhance program funding and grant opportunities through partnerships. Experience managing technical customer support services for a high-volume enterprise system; experience recommending actions to resolve customer concerns, issues, or problems, and monitoring the outcome of customer inquiries and concerns. Experience providing oversight for project development; successful project management experience including preparing budgets and schedules; RFPs, scopes of work, and contracts; experience evaluating proposals and selecting and managing consultants to ensure that projects are completed on time, within budget, and at a high level of quality. Experience supervising and evaluating the work of professional and administrative personnel; experience evaluating internal business processes and balancing workload with staff resources; experience providing leadership and direction for assigned programs; ability to delegate authority and responsibility. Experience staffing committees and/or working groups, including the preparation of agendas, reports, and meeting summaries. Experience using computerized financial and/or accounting applications; ability to analyze and interpret financial data and prepare financial reports, statements, and projections. Demonstrated ability to establish and maintain credible working relationships with those contacted in the course of work including agency and other government officials, law enforcement and public safety representatives, and community groups; ability to gain cooperation and consensus through discussion and persuasion. Outstanding written and oral presentation skills and the ability to effectively communicate highly technical information and recommendations to a variety of audiences including elected officials, member agencies, and upper management. Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Word and Excel; experience with project management software (preferably MS Project) is desirable; experience with local, state, and/or federal criminal justice systems or applications. The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the Federal Bureau of Investigation (FBI) and the California Department of Justice (CalDOJ) requirements regarding the use of the California Law Enforcement Telecommunication System (CLETS). Periodic re-checking of criminal background history will be a condition of employment. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Business and Operations Manager position is $78,233 to $130,179 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, April 13, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe a project you managed that had contract, funding, cost, and/or scheduling difficulty. What steps did you take to address those problems?  2. Describe your approach to leadership; provide an example of a recent leadership success.  Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

A Comprehensive Human Resources Program Working in close collaboration with employees, managers, and executives, the Human Resources team has a reputation for delivering programs and services that contribute to the overall effectiveness of the organization. Supporting more than 350 employees, who represent all stages of career development from entry-level interns to senior executives, and a diverse range of technical expertise, the Human Resources team designs, implements, and facilitates programs and practices that allow the agency to leverage the very best from its talented staff. The team is progressive, proactive, and provides outstanding customer service; they have contributed to the agency’s ability to deliver on its regional responsibilities by attracting, retaining, and developing a highly productive, engaged, and knowledgeable workforce. Current initiatives of the team are directly tied to agency strategic goals and include workforce planning, performance management, career development, recognition, and organizational development. Human Resources Analyst Role As a member of a seven-person team, the Human Resources Analyst will coordinate recruitments to fill a broad range of operational, technical, and professional staff positions; provide guidance and resources to hiring managers to successfully identify and select candidates for employment; ensure a smooth transition for new employees to the agency through onboarding/orientation activities; and participate in strategic workforce planning initiatives. The position also may perform technical and analytical work related to classification, compensation, performance management, and organization development programs. Job Responsibilities This position is best suited for an experienced human resources professional with expertise in recruitment, staffing, and workforce planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Provide technical expertise and guidance to managers and executives for the selection of candidates for various staff positions ranging from intern and entry level, though journey, senior, and manager level roles. Liaise with managers and executives regarding options for filling vacant staff positions that align with agency practices and requirements; develop recruitment strategies including schedules and timelines. In collaboration with hiring managers, research, develop, and prepare announcements that fully describe position responsibilities and qualifications as well as candidate submittal requirements; determine outreach and advertising strategies; coordinate and recommend appropriate selection procedures including application screening and evaluation criteria, identify interview panel members, interview questions, and job-related testing. Facilitate panel-style interviews and assist hiring managers form candidate recommendations to present to executives; coordinate reference checks, degree verifications, and pre-employment checks required for positions. Research and provide compensation recommendations for candidates to executives; extend and negotiate job offers; prepare new hire offer letters and pre-employment materials. Maintain contact with all candidates throughout the recruitment process; respond to candidate questions; contact and send final notifications to non-selected candidates. Initiate and participate in onboarding activities to ensure appropriate arrangements are made for new employees; communicate and coordinate with hiring managers and onboarding/orientation program partners. Participate in activities to continuously monitor and review the effectiveness of the recruitment and onboarding/orientation programs; identify and implement changes that maintain or enhance the level of service to managers, candidates, new employees, and orientation program partners. Assist managers with the placement of temporary employees to fill short-term staffing needs; work with staffing agencies to communicate needs; meet with temporary candidates to ensure fit with SANDAG; perform related administrative functions, including maintenance of records, data analysis, and reporting. Participate in the maintenance of the SANDAG classification and compensation program; conduct job analyses and classification reviews; develop and update classification specifications. Participate in the implementation and monitoring of the SANDAG Equal Employment Opportunity (EEO) program; coordinate outreach initiatives and prepare required reports for the Board of Directors, Equal Employment Opportunity Commission (EEOC), and federal funding agencies. Advise employees, supervisors, managers, and executives on the application and interpretation of personnel policies, practices, procedures, rules, laws, and programs. Participate in other Human Resources team programs and systems in the areas of benefits, wellness, performance management, and organizational development. Remain current with state and federal regulations pertaining to employment law; assist with the development and review of policies and procedures in response to changes in employment law or to support new or modified agency practices. Research, collect, compile, and analyze information on a variety of specialized human resources topics; prepare technical records, reports, and summaries to present and interpret data, identify alternatives, and make and justify recommendations. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is responsive, organized, and detail-oriented, and committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Superior verbal and written communication skills, analytical capabilities, and the ability to exercise diplomacy, tact, and sensitivity when working with staff are key characteristics. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in human resource management, organizational development, psychology, business or public administration, or a related field, and one to four years of recent experience in human resources with a specific emphasis in areas related to recruiting and workforce planning. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated experience supporting a comprehensive recruitment program for a broad range of operational, technical, and professional staff positions; demonstrated familiarity and experience with the requirements and practices for public sector recruitment and selection is desirable. Experience collaborating with hiring managers to understand their needs related to filling vacant positions; demonstrated ability to translate role-specific job requirements into detailed descriptions of position responsibilities and qualifications; ability to research, develop, write, and prepare job announcements, including candidate submittal requirements. Experience providing technical guidance to hiring managers and developing tools and resources to support the various phases of the candidate selection process; experience developing screening and evaluation criteria for candidate applications, preparing appropriate and effective interview questions and job-related testing, and coordinating pre-employment checks. Experience facilitating panel-style interviews and assisting hiring managers with recommending candidates to executives; demonstrated ability to research and prepare compensation recommendations, and negotiate job offers with candidates. Demonstrated experience developing, coordinating, and participating in effective onboarding and orientation programs for new employees; experience monitoring, reviewing, and enhancing orientation efforts in response to new employee and manager needs. Familiarity with classification and compensation programs; experience researching and preparing new classification specifications, conducting job analyses, and participating in classification reviews. Demonstrated knowledge of rules, regulations, laws, and requirements related to employment, recruitment, and selection; familiarity with public sector practices is desirable. Demonstrated ability to participate in the design and implementation of innovative human resources programs that anticipate and respond to organizational issues. Experience compiling and maintaining sources of information related to a broad range of human resources programs and services; experience researching and analyzing information to prepare reports and other written documents; experience making appropriate recommendations on technical and complex personnel issues. Demonstrated ability to learn and comprehend the key responsibilities and functions of agency departments and staff positions and how these contribute to SANDAG overall. Demonstrated ability to listen and ascertain the needs of employees and respond quickly, tactfully, and courteously. Demonstrated ability to establish rapport with employees, managers, executives, candidates, and others, and foster positive and collaborative working relationships with those met in the course of work. Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personnel records, candidate applications, compensation data, demographic data, and other confidential materials. Ability to work well under pressure and perform multiple tasks with frequent interruptions from telephone calls, and employees; effective time management skills, excellent organizational skills, and the ability to establish and maintain priorities and work independently. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Human Resources Analyst position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Analyst I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Analyst I - $41,488 to $69,037 per year; Analyst II - $45,741 to $76,113 per year; Associate Analyst - $50,429 to $83,915 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, March 23, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Briefly describe two examples of enhancements or improvements you have recommended or implemented to achieve a more effective recruitment or onboarding program. 2. Please attach an example of a recent job announcement/ posting you prepared and describe the steps that were taken to develop this document.   Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Regional Energy and Climate Change Planning SANDAG recognizes the importance of energy and climate change planning to regional goals for improved quality of life and sustainable development, and the strong nexus among energy and climate change issues and land use and transportation planning. The region’s policymakers have adopted a proactive and industry-leading approach to this important program area. Through close collaboration with member agencies and San Diego Gas & Electric (SDG&E), the Regional Energy and Climate Change Planning team supports energy and climate change planning at the local and regional levels through initiatives related to energy efficiency, transportation, zero emission vehicles, renewable energy, and climate change adaptation. The team oversees programs that deliver technical services, analysis, and data monitoring in support of local and regional energy and climate change planning, and participates in various collaborative regional planning activities related to energy and climate change, including the SANDAG Regional Energy Working Group. Regional Energy/Climate Planner Role Working in collaboration with member agencies, SDG&E, and other stakeholders, the person selected for this position will assist with local energy/climate planning and activities to reduce energy and/or greenhouse gas (GHG) emissions. This is a Limited-Term employment opportunity and is expected to be funded through December 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering their expertise in regional land use and transportation planning with a focus on climate change and energy planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Provide technical support for the Energy Roadmap program for local governments; participate in project outreach and project implementation activities, and coordinate efforts among SANDAG staff, member agencies, utilities, and contractors; evaluate member agency policies and projects with regard to their energy and/or climate impacts; and monitor the overall use and effectiveness of the program. Support collaborative efforts related to Energy Roadmap implementation; provide support for quarterly meetings with staff from member agencies; identify and suggest potential, relevant climate initiatives for member agencies to consider as part of their local plans; assist with implementing energy roadmaps, climate action plans, or similar local sustainability plans; and support member agency participation in energy efficiency, renewable energy, and clean transportation programs. Participate in the development and implementation of long range sustainability plans that follow California’s loading order and support GHG reduction goals; review and analyze current or proposed actions to determine possible impacts on the region; draft policies and strategies for consideration by regional and local decision-makers; and identify and monitor performance indicators. Participate in the implementation of the Regional Energy Strategy and Climate Action Strategy; conduct research on climate change adaptation and mitigation measures; and assist with formulating planning and policy methods for reaching a GHG emissions reduction target. Research, collect, and compile data from a variety of sources; analyze data and perform statistical computations to identify trends; prepare tables, graphs, and charts to display information for written reports and presentations; and assist with development of creative, interactive data displays. Assist with the preparation of written, oral, and visual reports and presentations to the SANDAG Board of Directors, Policy Advisory Committees, member agencies, community groups, private organizations, and members of the public. Assist with the development of project plans, budgets, schedules, and deliverables; prepare requests for proposals (RFPs), scopes of work, participate in the selection of consultants; support the monitoring of consultants and ensure projects are completed on schedule and within the prescribed budget, and at a consistently high level of quality; maintain grant or contract files and prepare project status reports. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, dynamic and strong interpersonal skills, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional or urban planning, climate change or energy policy/planning, environmental sustainability, economics, public/business administration, or a related field and one to four years of recent work experience in the field of sustainable energy or climate change planning. A Master’s degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position may include: Familiarity with the principles, current trends and issues related to comprehensive regional and local planning, particularly in the areas of climate change, energy, alternative fuels, public facilities, environmental planning, transportation and land use planning, and related fields. Knowledge of federal and state laws, regulations, and requirements pertaining to energy and climate change policy, including the California Environmental Quality Act (CEQA); familiarity with current political trends related to these areas is desirable. Experience participating in technical research and planning studies, evaluating alternatives, and preparing draft policy recommendations for decision-makers; experience collecting, compiling, and analyzing data from a variety of sources for use in planning programs and projects. Experience providing support for committees and/or working groups, including assisting with the preparation of agendas, reports, and meeting summaries. Experience participating in public outreach efforts to inform, educate, and involve the public in the climate change planning process. Experience working in a collaborative work environment; demonstrated ability to maintain and foster positive working relationships with local, state, and federal agencies, government officials, community groups, and other agencies on a variety of land use and transportation planning coordination issues. Experience supporting the preparation and delivery of presentations and recommendations regarding various program elements to upper management, outside stakeholder agencies, and other audience. Strong writing skills and experience communicating technical information effectively, both orally and in writing; experience preparing clear and concise reports that present research results and recommendations. Experience supporting the development of scopes of work, budgets, and schedules; familiarity with effective project management techniques including monitoring consultants to ensure that projects are completed on time, within budget, and at a high-level of quality. Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications; experience with GIS/spatial analysis is desirable. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Limited-Term Regional Energy/Climate Planner position will be filled at the Planner I, II, or Associate level depending on qualifications and experience of the selected candidate. Positions at the Planner I and II level are considered entry-level with job duties primarily related to learning and supporting planning activities. At the Associate level, employees are expected to independently coordinate more complex planning functions. The annual salary ranges are: Planner I - $45,741 to $76,113 per year; Planner II - $50,429 to $83,915 per year; Associate Planner - $55,598 to $92,516 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply web page for additional information. This position is Open until Filled. The first review of applications for the Regional Energy/Climate Planner position will begin on Friday, March 16, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. How would you explain the purpose and relevance of a local climate action plan to someone who is unfamiliar, and what are some of the major trends and biggest challenges related to local climate action planning? 2. Describe an interdisciplinary planning project or study you have been involved in. What were your specific role(s) in the overall project or study and what actions did you take to contribute to the overall success of the project or study? Candidate Selection and Notification Following the close date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the close date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Environmental Planning Program The Department of Land Use and Transportation Planning (LUTP) provides the regional framework to connect land use to transportation systems, respond to population growth, preserve the environment, and sustain economic prosperity. San Diego Forward: The Regional Plan is a long-range plan that is a blueprint for a sustainable future for the San Diego region, and envisions a more sustainable future that includes new investment in the region’s transportation system, preservation of more open space areas to preserve natural habitat, reliance on renewable energy, and planning for and adapting to a changing climate in the San Diego Region. The Environmental Planning team provides expertise to the agency by leading the environmental review, permitting, and regulatory compliance activities for the SANDAG Capital Improvement Program, as well as conducting the environmental review for agency planning programs, the most notable of which is San Diego Forward: The Regional Plan. The 2019 Regional Plan is currently underway and The Plan and the Environmental Impact Report (EIR) are scheduled for final consideration by the SANDAG Board of Directors in October 2019. Environmental Planner Role The Environmental Planner will support preparation of an Environmental Impact Report (EIR) under the California Environmental Quality Act (CEQA) for San Diego Forward: The Regional Plan. This position will coordinate with other SANDAG departments and divisions to gather and relay information needed for preparation of EIR, prepare certain sections of the EIR, and support the review of consultant work products. This is a Limited-Term position and is expected to be funded through December 31, 2019. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering their expertise in CEQA review for a high-profile, long-range regional plan. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include: Participate in the research, development, writing, analysis, and review of all facets of the EIR; apply knowledge of CEQA and other relevant federal, state, and local laws, policies, regulations, and programs to develop the document. Assist with management and oversight of the EIR consultant; provide detailed, thorough review and comments on consultant work products, and ensure that work products are produced on schedule, within the approved budget, and at a consistent high level of quality. Participate in the development and review of technical studies, analyses, and modeling efforts related to air quality, local air pollution exposure, EIR alternatives, agricultural lands, and biological resources. Coordinate frequently with other SANDAG staff, legal counsel, EIR consultant staff, and other public agencies to gather and relay relevant data, analyses, figures, comments, input, and other information; ensure deliverables are received within the required timeframes. Coordinate the development and filing of public notices and newspaper ads; provide support for document reproduction, distribution, and online posting. Assist with the collection, organization, and review of public comments; participate in writing and reviewing responses to these comments. Research, collect, and compile data from a variety of sources; analyze data to identify trends; prepare tables, graphs, and charts to display information for written reports and presentations. Assist with preparing the contents of the CEQA Administrative Record in accordance with legal requirements and direction from legal counsel. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving, who is responsible, organized, and demonstrates initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional/environmental planning, environmental science, geography, public administration, or a related field, and one to four years of recent experience in the field of environmental planning, preferably with exposure to program-level CEQA review. A Master’s degree is desirable.  The following information describes the specific types of career experiences that are most relevant to this position. Familiarity with the principles, current trends, and issues related to comprehensive regional planning, particularly in the area of environmental planning; knowledge of various environmental rules and regulations, for federal, state, and local governments including the principles, practices, case law, and current trends regarding CEQA; familiarity with rules and regulations regarding NEPA is desirable. Experience participating in the development of Environmental Impact Reports, Environmental Impact Statements, Negative Declarations, Environmental Assessments, or other environmental compliance documents; familiarity with program-level EIRs for large-scale plans is desirable. Experience collecting data from a variety of sources for use in planning programs and projects; experience participating in or supporting technical studies, analyses, or modeling related to environmental topics addressed in CEQA, such as air quality, local air pollution exposure, traffic and circulation, EIR alternatives, agricultural lands, or biological resources. Experience or familiarity reviewing plans and environmental documents for consistency with planning policies and objectives. Experience participating in the planning and delivery of projects and tracking the progress of deliverables, schedules, and budgets; experience or ability to monitor consultants, review invoices, and participate in various contract administration functions. Demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work including co-workers, staff from other departments, consultants, and staff from public agencies; ability to demonstrate the high-level of initiative needed to gather and verify information in the timeframes required to meet project milestones. Strong writing skills, attention to detail, and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise reports that present research results and recommendations, including the interpretation of data, trends, maps, charts, and tables. Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Limited-Term Environmental Planner position will be filled the Planner I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Analyst I and II level are considered entry-level with job duties primarily related to learning and supporting planning activities. At the Associate level, employees are expected to independently coordinate more complex planning functions. The annual salary ranges are: Planner I - $45,741 to $76,113 per year; Planner II - $50,429 to $83,915 per year; Associate Planner - $55,598 to $92,516 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. Applications for the Environmental Planner position will be accepted until 5 p.m. on Friday, February 16, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the three Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe an environmental planning or review project you have been involved in. What was your role in the project and what actions did you take to contribute to the success of the project? 2. How would you explain the purpose of CEQA and its role in the planning process to someone who is unfamiliar with this environmental law? Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the close date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Environmental Program The Department of Land Use and Transportation Planning (LUTP) provides the regional framework to connect land use to transportation systems, respond to population growth, preserve the environment, and sustain economic prosperity. San Diego Forward: The Regional Plan is a long-range plan that is a blueprint for a sustainable future for the San Diego region. The Plan includes many capital improvement projects that will undergo a comprehensive environmental review process to ensure that impacts to the region’s unique and valuable natural resources are avoided, reduced, or mitigated prior to implementation. Capital improvement initiatives included in the Plan include highway projects, light and heavy rail projects, and active mobility projects. Environmental reviews also are completed for the San Diego Regional Bicycle Plan as well as non-transportation related regional projects related to beach sand replenishment and habitat restoration. The Environmental and Public Facilities Planning section also is responsible for several important agency programs including implementation of the TransNet Environmental Mitigation Program, coordination of regional habitat conservation planning, regional energy and climate change planning, shoreline preservation planning, and water quality and water supply planning coordination. Environmental Planner Role The Senior Environmental Planner will lead environmental compliance efforts for various SANDAG projects. The position will support the environmental review process for capital improvement projects planned for the region through the development of National Environmental Policy Act (NEPA) and California Environmental Quality Act (CEQA) documentation, secure federal and state regulatory permits and approvals, and oversee construction monitoring compliance, and post-construction compliance of any mitigation reporting. The Senior Planner will work directly with the agency’s engineering staff and outside environmental consultants to coordinate the environmental review of projects. Job Responsibilities This position is ideal for a seasoned planning professional with experience in environmental review and permit compliance. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include: Prepare environmental documents pursuant to the NEPA and CEQA requirements for various long-range plans and projects planned for the San Diego region; documents include Environmental Impact Reports (EIR), Environmental Impact Statements (EIS), Negative Declarations, Environmental Assessments, and other environmental compliance documents. Consult with project managers, employees from local agencies, and project partners to develop scopes of work for environmental review projects and technical studies; conduct initial studies or assessments to determine the type and scope of environmental documents required. Coordinate with various federal, state, and local agencies including Caltrans, Metropolitan Transit System (MTS), North County Transit District (NCTD), and federal and state regulatory agencies to obtain the necessary permits and maintain regulatory compliance for a range of agency projects. Develop, manage, and review technical studies related to air quality, water quality, visual quality, land use compatibility, cultural resources, and biological resources; oversee consultants assisting with the preparation of technical studies and ensure these are conducted in accordance with federal and state requirements. Research, develop, and implement mitigation strategies that satisfy federal and state environmental requirements and are consistent with federal, state and local plans. Participate in field site visits, including those held with regulatory resource agencies, project construction managers, and construction contractors. Develop project plans, Requests for Proposals, scopes of work, project deliverables, budgets, and schedules; participate in the consultant selection process; manage project consultants and ensure projects are completed on schedule, within the prescribed budget, and with a high-level of effectiveness; ensure projects are completed in adherence to funding agency requirements; manage task order budgets, timelines and quality of deliverables. Supervise, mentor, train, and provide career development opportunities for professional staff with expertise in planning and program implementation. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has a strong technical background and an aptitude for analytical thinking and problem solving, who is responsible, organized, and demonstrates initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional/environmental planning, environmental science, geography, public administration, or a related field and five years of recent experience in environmental planning, including some lead or supervisory experience. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of federal, state, and local laws, regulations, and requirements pertaining to environmental planning specifically NEPA and the CEQA; familiarity with current political trends related to these areas is desirable. Experience with the environmental review of long-range plans and capital projects and with the preparation and development of documents such as Environmental Impact Reports (EIR), Environmental Impact Statements (EIS), Negative Declarations, Environmental Assessments, and other environmental compliance documents. Experience conducting technical studies and leading studies and analyses related to environmental planning; experience preparing and presenting project reports, evaluating alternatives, and preparing policy recommendations for decision makers. Demonstrated experience working with federal, state, and local agencies to obtain environmental clearances for major capital projects; experience with environmental compliance during and after construction, including monitoring and reporting to applicable permitting agencies. Demonstrated knowledge of the principles and practices of project management and administration; ability to plan, coordinate, and manage concurrent major projects to ensure they are completed on time, within budget, and at a consistently high level of quality. Demonstrated experience preparing budgets and schedules; RFPs, scopes of work, and contracts; experience evaluating proposals and selecting and managing consultants. Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs. Strong writing skills and the ability to communicate effectively, both orally and in writing; ability to prepare and deliver public presentations and recommendations regarding various program elements to Boards, Working Groups, Policy Advisory Committees, community groups, and other audiences. Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to establish and maintain priorities and work independently. Demonstrated ability to establish and maintain effective working relationships with those contacted during work including representatives from local, state, and federal agencies, other government officials, community leaders, and the public; ability to gain cooperation and consensus through discussion and persuasion. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Senior Environmental Planner position is $67,580 to $112,454 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. Applications for the Senior Environmental Planner position will be accepted until 5 p.m. on Friday, February 2, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. SANDAG implements a multibillion dollar, multimodal transportation improvement program. What challenges and opportunities do you see in providing environmental support for projects in this program? 2. Describe your experience with implementation of CEQA and NEPA, obtaining regulatory permits, and tracking environmental compliance before, during and after construction of infrastructure projects? Candidate Selection and Notification Following the close date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the close date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Maintaining and Delivering Regional Data The Technical Services Department provides SANDAG member agencies, elected officials, other agencies and organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The Department is built around a broad range of areas of expertise such as land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics, but the common theme is data. In many ways, the information that the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG. The Technology Solutions Division, administers the data centers that support the agency’s modeling, forecasting, analysis, mapping, and visualization tools. These data centers include a wide range of spatial and non-spatial data acquired and maintained by a team of highly skilled professionals responsible for the development and delivery of the SANDAG activity-based transportation model, economic and demographic estimates and forecasts, geographic information systems, and criminal justice research. The Database Administrator will support the agency’s data governance initiative, and work closely with the Information Services and Data Solutions teams to ensure that database servers and data are managed strategically, using industry best practices to ensure data integrity and system security, while enhancing workflow efficiencies. Database Administrator The Database Administrator will maintain and support the department’s production, test, and development databases predominantly running Microsoft SQL Server. The department generates and archives a wide range of demographic, economic, and transportation data, as well as geographic information system (GIS) data to support numerous modeling, forecasting, analysis, visualization, and Web applications. The department operates both Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) databases to support the agency’s short- and long-term regional planning activities.  Job Responsibilities This position is ideal for an experienced Database Administrator with strong knowledge of relational database systems, both spatial and non-spatial. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Work with department staff to plan, design, develop, monitor, and maintain databases hosted on various servers that serve applications across the agency; provide technical input to staff and management regarding database activities. Perform database administration duties; maintain user access; perform database backup and recovery; ensure data integrity; design, create, and maintain physical objects including tables, files, partitions, and indexes; create and maintain reports and dashboards in Structured Query Language (SQL) server reporting services. Design and manage schemas and database roles for effective data access and maintenance routines; develop and implement change management procedures including version control; create and maintain database dictionary. Perform installation and testing activities for different servers and software releases; prepare, maintain, and coordinate the test planning and implementation of modifications; ensure completion of quality assurance/quality control procedures. Monitor database performance and troubleshoot problems; provide solutions based on analysis and research using knowledge of operating systems, relational databases, and database technologies; resolve database capacity and connectivity issues. Design, develop, and maintain data warehouses that serve as a central repository of data from disparate data sources across the department. Design and develop reporting and data analysis solutions based on the data warehouse, using industry standards and best practices. Prepare and maintain database design documentation and provide training to business users and technical staff. Support GIS staff in the design, development, integration, and maintenance of complex geographic databases and related tables, forms, feature services, and reports. Prepare and maintain technical documentation of database and geoprocessing programs and procedures; prepare and maintain metadata; maintain accurate and organized records, prepare reports on database system health and change management. Coordinate with staff on the development and maintenance of SQL Server Integration, Analysis, and Reporting Services (SSIS, SSAS, SSRS) packages to streamline and standardize extract, transform, and load (ETL), report generation, and analysis services. Coordinate with Centers of Excellence within the Technical Services department regarding the development of best practices for analyzing data through the use of business intelligence and visualization software. Participate in the development and implementation of new or revised programs, policies, procedures, and methods of operation; monitor and evaluate various systems and processes; recommend and implement enhancements to ensure effective systems and services are in place. Research, collect, compile, and analyze information from various sources and prepare comprehensive technical records, reports, and summaries; present and interpret data, identify alternatives, and make and justify recommendations. Participate on inter-departmental and inter-agency teams assembled for applicable projects. Provide after hours and on-call service as necessary to support the high-availability, high-performance, database systems requirements. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in computer or information science, engineering, geography, mathematics, or a related field and five years of recent experience with Microsoft SQL Server database administration. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of database concepts, design, and processing techniques, including database administration, documentation, maintenance, implementation, security, and data transformation. Knowledge of database design standards, configuration, tools, and services for database management systems; experience developing SQL queries, stored procedures, functions, and views; demonstrated ability to work with data from numerous sources. Knowledge of advanced principles and practices of relational database management and design, including the integration of database structures. Demonstrated expertise designing and maintaining spatial databases, including ESRI enterprise geodatabases; experience compiling, evaluating, and integrating data from multiple GIS sources; experience with ESRI Spatial Database Engine (SDE) software is desirable. Experience managing spatial data in SQL Server, including a working knowledge of SQL Spatial data concepts and best practices; experience with JSON and GeoJSON loading and conversion as it relates to SQL Server. Working knowledge of programming languages, such as C#.NET, Java, Python, ArcPy, SAS, SPSS, that interface with relational databases. Experience working with users to design and implement database tables, elements, standards, and create supporting documentation. Experience with physical and logical database design, data security, development of plans for the conversion of existing systems to database systems, database recovery, and backup techniques, on-line CICS data inquiry and updating, and optimum processing techniques also is required. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public to gain cooperation and consensus through discussion and persuasion. Strong written and oral communication skills, including the ability to identify user needs and effectively communicate technical information to non-technical users. Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Database Administrator has an annual salary range of $70,959 to $118,076; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The employment application  can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for the Database Administrator position will begin on January 5, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Additional Application Requirement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe a research or database administration project you were involved in that required the use or management of various sources of data. Explain the goal of the project, the types of data used, your understanding of the desired outcome, and your role in the project. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Applied Policy Research/Criminal Justice Research Division The SANDAG Applied Policy/Criminal Justice Research Division provides technical support to the region’s policymakers, agency leaders, and service providers by evaluating data and making recommendations that lead to informed decisions and increased program effectiveness. Examples of recent and upcoming projects include evaluations and cost/benefit analyses of services provided to ex-offenders that lead to lower rates of recidivism; partnering with local law enforcement agencies to document and evaluate the effectiveness of efforts aimed at reducing violent crimes in the San Diego region; and evaluating national crime prevention practices. Results of such research studies and evaluations are shared with decision-makers and stakeholders on a regular basis and lead to more informed decisions about investments in funding, resources, and programs that will have the greatest positive impact on the San Diego region. Research Analyst Role The Research Analyst will assist with the design, implementation, and analysis of various studies that support a broad range of regional projects, programs, and policy initiatives. Responsibilities include providing technical support for data management and analysis for large data sets, including data cleaning, data manipulation, statistical analysis, and preparing written and visual reports. Job Responsibilities This position is ideal for an entry-level research professional with a strong interest in furthering their expertise in the application of research methods for public policy decision-making. We anticipate career development will occur while completing the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Participate in the development of research methodologies designed to assess the feasibility of policy alternatives, or measure the effectiveness of programs and services in areas such as criminal justice, public safety, and public health; assist with determining the appropriate methodology and statistical analysis for evaluation projects, research studies, and grant proposals. Participate in the maintenance, management, and documentation of comprehensive computerized databases in SPSS, Excel, Access, R, and SQL Server formats; mine databases for analysis and reporting purposes. Research, identify, gather, compile, and analyze various types of demographic, criminal, economic, social, public health, geographic, and other quantitative data from interviews, surveys, various local, state, and federal agencies, the Internet, government publications, and other sources; extract data from various databases demonstrating a thorough understanding of issues that could affect the validity and reliability of information. Code data for computer input; enter data and update files as required; review data for quality and accuracy and resolve data inconsistencies; maintain data documentation. Use descriptive and inferential statistics to analyze and interpret data, answer policy-related research questions, and make appropriate interpretations. Participate in the design of survey and data collection projects, and the development of research procedures and quality-control standards. Assist with the preparation of project reports, technical documentation, and written, oral, and visual reports and recommendations to committees, funding/grant agencies, member agencies, community groups, and members of the public; prepare tables, graphs, and charts to display information for written reports and presentations. Develop productive working relationships with other agencies and collaborate with the staff of outside agencies to coordinate tasks and accomplish project goals; respond to requests for data from member agencies, grant agencies, and the public. Complete tasks in an efficient, responsive manner; participate as a team member in project coordination. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, dynamic and strong interpersonal skills, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in criminology, sociology, demography, computer science, mathematics, statistics, or a related field, and one to two years of recent data collection, data analysis, and/or research experience, preferably in an applied research environment. The following information describes the specific types of career experiences that are most relevant to this position: Knowledge of and experience with fundamental applied research principles and methods including survey design, evaluation studies, performance measures, data compilation, and data analysis. Knowledge of data acquisition and quality control methods used for gathering and compiling various types of information; knowledge of factors that contribute to the reliability and integrity of compiled data. Experience updating and maintaining project databases, files, and records, including data documentation. Ability to independently compile and document data with speed and accuracy; ability to identify and resolve data inconsistencies and other problems; experience compiling, managing, and manipulating data for large databases preferably using SPSS, SQL, and R. Experience performing mathematical and statistical calculations, including descriptive and inferential statistics, to analyze data and identify trends using SPSS; experience analyzing data using advanced statistical methods such as regression, ANCOVA, factor analysis, and/or multilevel modeling is desirable. Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Word and Excel; experience with relational database management (Access and SQL Server), statistical analysis (SPSS), and presentation software (PowerPoint). Experience conducting surveys and interviews; experience providing training and monitoring data collectors and interviewers and ensuring reliable data collection methods are being used. Experience assisting with writing and preparing reports that document research procedures and present research results and recommendations including the preparation, analysis, and interpretation of charts and tables. Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personal records, documents, and other sensitive information and materials. Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently. The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the FBI and the California Department of Justice (CalDOJ) requirements regarding the use of the California Law Enforcement Telecommunication System (CLETS). Depending on the projects assigned to this position, the candidate may be required to undergo Tuberculosis (TB) testing. Periodic re-checking of criminal background history and TB testing will be a condition of employment. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Research Analyst position will be filled at the I or II level depending on qualifications and experience of the selected candidate. Positions at the Analyst I and II level are considered entry-level with job duties primarily related to learning and supporting research activities. The annual salary ranges are: Analyst I - $45,741 to $76,113 per year; Analyst II - $50,429 to $83,915 per year. The benefits we offer include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The employment application  can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply web page for additional information. This position is Open until Filled. The first review of applications will begin on Friday, December 22, 2017. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe your experience with primary data collection methods. How do you ensure quality data is gathered when there are multiple data collectors? 2. You have been provided two large data files from different but partnering systems (e.g. Sheriff and Probation) and asked to create one data file that can be used to create a regression model for analysis. Please describe the steps you would take to merge the two data files. How do you ensure the validity of the results? What type of data management would you conduct to ensure the file is ready for analysis? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the close date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Transportation Modeling Division As a premier multi-modal planning and project implementation agency, SANDAG relies on the quality and capacity of our Transportation, Demographic, Economic, and Land Use Modeling programs. A team of highly skilled professionals support a variety of projects including long-range coordinated transportation, economic, and land use plans, corridor studies, major transit investment studies, infrastructure development studies, and air quality plans. As regional planning needs, travel behaviors, and socioeconomic conditions change, the demands and expectations of our modeling program also have increased. To meet these challenges, SANDAG has committed the resources necessary to develop and maintain a robust, agile, and integrated modeling infrastructure to support policy development and decision making. SANDAG has developed a nationally-recognized and highly sophisticated activity-based transportation model (ABM) and an active transportation (AT) model, and is in the process of developing an advanced, integrated, dynamic traffic assignment (DTA) model. SANDAG also is updating the ABM using the 2016/2017 San Diego household travel behavior survey and Transit onboard survey for the next Regional Transportation Plan. Transportation Modeler Role The Transportation Modeler will develop, maintain, and improve SANDAG transportation modeling tools including the activity-based model, active transportation model, and the dynamic traffic assignment model. This position also will coordinate project teams and modeling functions with other divisions and departments, committees, and outside agencies. Job Responsibilities This position is ideal for an experienced transportation modeler with current technical knowledge of modeling methods, software development, and maintenance. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff and consultants. Examples of primary responsibilities may include: Perform various research, analysis, and technical duties related to the maintenance and improvement of complex models such as the activity-based (ABM) model, active transportation (AT) model, and dynamic traffic assignment (DTA) model used to support regional transportation planning. Ensure transportation modeling tools and analytical capabilities are credible and effective for policy analysis; participate in quality assurance and quality control processes; participate in processes to improve model transparency. Develop and maintain custom software applications to support travel forecast modeling; develop new software and scripts, refactor existing software, and create new architectures as modeling needs evolve. Participate in the development of Request for Proposals (RFP’s), evaluate competitive project proposals and make recommendations for consultant selection; coordinate with project consultants and ensure projects are completed on schedule, within the prescribed budget, and with a high-level of effectiveness. Coordinate with Model Application staff to support transportation modeling and analysis required for long-range regional plans, transit system implementation and analysis, corridor studies, air quality conformity analysis, and major highway and transit investment studies. Coordinate the integration of transportation and land use models, and coordinate with economic and demographic research staff to determine data interactions and conduct model scenario testing. Coordinate with the Data Solutions team to maintain transportation databases; ensure current and accurate traffic and passenger count data are being used, gather and process traffic count data from Caltrans PeMS, Caltrans traffic census counts, local arterial counts, and transit ridership data, and existing and planned transit and highway network assumptions; coordinate the GIS process to update databases. Coordinate and collaborate on inter-departmental and inter-agency project teams assembled for transportation modeling, analyses, and planning; foster collaborative working relationships with local jurisdictions and the various transit and transportation agencies. Collect and process quantitative data from local, state, and federal agencies, including Census, American Community Survey (ACS), Public Use Microdata Sample (PUMS), California Household Travel Survey (CHTS), and NHTS (National Household Travel Survey); ensure quality control of data and surveys related to model development and improvements. Process model calibration and validation of third party data sources, such as INRIX speed data, Airsage origin to destination (OD) trips, ATRI truck data, and StreetLight OD data. Supervise, mentor, train, and provide career development opportunities for a small team of professional staff with expertise in transportation modeling (Senior level only). Prepare and present written, oral, and visual reports to policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public; explain and interpret complex transportation modeling projects, and activities. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in transportation modeling, computer science, mathematics, statistics, engineering, planning, geography, or a related field and four years (Associate level) to five years (Senior level) of recent experience working in transportation modeling, planning, and software development. Some lead or supervisory experience is required for the Senior level. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated knowledge of the principles and practices of transportation, traffic, and travel demand modeling and forecasting; knowledge of long-range transportation planning issues at a regional level is desirable. Demonstrated experience with advanced transportation modeling techniques, traffic simulation, and operational models; experience in the Activity-Based Model (ABM) and with integrated land use and transportation models also is desirable. Demonstrated experience developing transportation modeling applications using computer programming languages such as Java, Python, R, and SQL; experience developing and maintaining custom software applications to support modeling functions. Demonstrated experience using modeling software such as EMME and TransCAD to support large, complex model development and applications projects. Experience with data acquisition, compilation, and quality assurance/quality control methods; experience collecting and processing data from local, state, and federal agencies and validating third party data. Experience with relational database management such as SQL Server, including developing and querying data warehouses and business intelligence packages; experience updating and maintaining project databases, files, and records and documenting data. Experience using GIS software to design transportation-related databases and mapping applications; experience with ESRI software is preferable. Successful project management/project coordination experience, including participating in the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and contract management. Experience supervising and evaluating the work of professional and technical employees; demonstrated ability to mentor and develop a team; experience providing administrative and professional leadership for assigned programs and projects (Senior level only). Ability to communicate highly technical information effectively, both orally and in writing; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences. Ability to research, analyze, and share information in support of policy decisions and the development of regional transportation systems. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including local, state, and federal transportation agencies, other government officials, and community groups; ability to gain cooperation and consensus through discussion and persuasion. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Transportation Modeler position will be filled at the Associate or Senior level depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate Modeler - $55,598 to $92,516; Senior Modeler - $70,959 to $118,076. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for the Transportation Modeler position will begin on December 15, 2017. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Additional Application Requirement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to prepare a cover letter and respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question 1. Describe a research project you were involved in that required the use of various sources of data. Explain the goal of the project, the types of data used, your role in the project, and the QA/QC process of data and results. 2. Describe a modeling, forecasting, or statistical analysis project you were involved in that required custom programming and scripting. Explain your role in the project. Candidate Selection and Notification All candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Overview of the Communications Department With public outreach and education as the foundation of their work, the Communications Department is focused on developing and implementing strategic communication and marketing plans to support a variety of projects in accordance with state and federal public participation requirements. Through close collaboration and coordination with internal project managers, outside stakeholders, and member agencies, the team provides professional expertise for all public involvement and outreach, marketing, promotions, publicity, and media efforts to build awareness and gain support for the agency’s programs and projects including regional highway, transit, and active transportation system investments, the design and implementation of capital projects, long-range regional planning, environmental management, toll road operations and traffic-reduction initiatives, and inter-governmental coordination. Senior Public Outreach Officer Role The Senior Public Outreach Officer will coordinate communication strategies that promote SANDAG projects and ensure a strong, positive identity among all audiences. This work includes managing multiple concurrent projects, developing and implementing outreach and communication plans, responding to requests for information, developing news stories for mass media, assisting with marketing efforts, and contributing to a variety of internal and external publications. This is a Limited-Term employment opportunity and is expected to be funded through December 2020 Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This opportunity is ideal for an experienced communications professional with an interest in furthering their expertise in public outreach programs for large-scale capital development projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Provide public outreach and communication efforts during the planning and construction phases of the North Coast Corridor and the LOSSAN construction projects (LOSSAN is the coastal rail corridor that runs from San Luis Obispo through Los Angeles to San Diego). Develop, prepare, implement, and coordinate a diverse range of communication, public information, and community outreach plans, programs, services, and activities; collaborate with key stakeholders such as local, state, and federal agencies, local jurisdictions, project partners, consultants, contractors, operating agencies, and vendors to ensure effective project delivery. Collaborate with Corridor Directors, project managers, and employees to develop and promote significant project milestones. Provide project management and coordination support for consultants and contractors in connection with various projects; prepare project plans, and identify deliverables, resources, and activities; estimate time and cost for project activities; provide schedule, budget, and scope of work; ensure work products are completed at a consistent high quality level. Participate in the preparation of contracts and task orders for consultant services; coordinate, administer, and manage consultants to ensure the delivery, quality, and timeliness of products and services. Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public. Develop in-depth knowledge of the Keep San Diego Moving (KSDM) website and identify project updates to the website, coordinate with Corridor Directors and project managers to develop new content. Participate in the planning and implementation of a variety of media, promotional, and special events including groundbreaking and ribbon cutting ceremonies, public workshops, and outreach events; develop strategic media outreach programs to secure news coverage for projects. Provide technical writing for web pages, newsletters, news releases, fact sheets, social media, advertorials, opinion pieces, and other collateral materials; write speaking points and assist in preparing Board members for media interviews, public presentations, and other events. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, outgoing, and conscientious candidate experienced in all aspects of public communication and outreach programs, event coordination, marketing, and customer service. Superior project management, writing, and public speaking skills, strong organizational and decision-making capabilities, and the ability to exercise discretion, judgment, and diplomacy when working with clients and staff are key characteristics. The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in journalism, communications, marketing, planning, or a related field, and five years of recent career experience in a communication, public information, or public outreach environment, preferably supporting regional planning and/or capital improvement projects. Some lead or supervisory experience is required. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated experience developing, implementing, and coordinating proactive and effective community involvement and public outreach programs and activities; knowledge of the federal public participation plan requirements and related strategies. Experience working on multi-disciplinary project teams with project managers, project stakeholders, contractors, and communications staff; experience identifying ideas and concerns and incorporating them into planned actions and strategies. Demonstrated experience delivering presentations to small and large groups; ability to facilitate and guide effective group discussions. Demonstrated ability to establish rapport and engage the public in meaningful conversations and to gather feedback for planned projects and initiatives; experience working with diverse populations in a public outreach setting is desirable. Demonstrated knowledge of effective communication techniques and public outreach strategies; ability to take initiative in identifying and meeting communication needs. Familiarity with the SANDAG political environment and sensitivities; ability to function effectively within that environment. Demonstrated understanding of the practices and operations of news gathering and reporting organizations; some experience arranging press conferences and securing media coverage to promote public understanding of projects; familiarity with regional information resources and local news media sources, including websites. Experience coordinating project teams; experience providing project coordination, project control, and support for assigned initiatives. Experience coordinating outreach projects through consultants; experience with the development of request for proposals, scopes of work, budgets, and schedules and consultant selection; experience coordinating with consultants to ensure that projects are completed on time, within budget, and at a high level of quality. Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs. Demonstrated experience planning and coordinating meetings and special events such as press briefings, ribbon cuttings, and community meetings. Outstanding writing and editing skills; experience writing engaging and compelling communications for a variety of audiences and purposes including social media; ability to research, analyze, interpret, organize, and design informational material for publication and presentation; demonstrated knowledge of web-writing techniques and experience developing and maintaining website content. Ability to communicate effectively, both orally and in writing; excellent customer service skills for responding to telephone, email, and media inquiries. Ability to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work; ability to gain cooperation and consensus through discussion and persuasion. Demonstrated ability to work well under pressure and perform multiple tasks simultaneously with frequent interruptions from telephone calls, and employees; excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. Proficiency with the Spanish language, both oral and written, is desirable. The final candidate selected for this position must successfully pass a pre-employment driving record check; annual re-checking of the driving record will be a condition of employment. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Senior Public Outreach Officer has an annual salary range of $64,362 to $107,099; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The  employment application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications will begin on Friday, November 17, 2017. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Please describe why it is important for SANDAG to have both public information and public involvement programs. 2. Provide an overview of a project you have been involved in. What was your role in the project and what would you consider your most significant contribution to the project? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.

Job Responsibilities The Customer Service Representative will: -Provide prompt, courteous, and helpful assistance to customers that results in a lasting positive impression of SANDAG and the toll road. -Educate and inform customers about promotional offers; actively market FasTrak transponder accounts, and distribute information to interested customers. -Respond to a broad range of inquiries from customers related to payment of tolls, pre-paid FasTrak accounts, and general questions about the toll road; most customer interaction is by telephone, as well as in person and via email or mail. -Contact and provide information to customers about toll amounts due; educate customers about payment options; prepare collection notices for overdue account balances; diffuse difficult customer situations and facilitate account resolution. -Process customer transactions including payments made by credit card, personal check, or cash. -Maintain accurate account information and records of customer communications using a Customer Relationship Management (CRM) software; maintain the confidentially and integrity of customer data. -Review trips made by non-FasTrak account holders to determine monthly toll charges; prepare billing statements. -Assemble welcome kit and account materials.; refurbish and test transponders. Experience and Qualifications Candidates should possess a high school diploma, or equivalent, and two years of recent experience in a customer service environment. Key qualifications for the position include: -Experience working in a high-volume, professional call center environment, answering inbound and conducting outbound customer service calls. -Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult or hostile customer interactions is highly desirable. -Experience maintaining customer account records in an electronic database; experience researching account information and providing accurate responses to customer questions; ability to explain information clearly and concisely. -Experience processing account payments, including credit card and cash transactions; ability to perform mathematical calculations. -Experience performing data entry tasks with a high degree of speed and accuracy. -Knowledge of telephone etiquette; excellent verbal and written communication skills including appropriate use of the English language; ability to write emails and draft routine correspondence; Spanish language skills are desirable. -Demonstrated computer software proficiency using the Microsoft Office Suite, and conducting Internet research; experience with call center/CRM software applications is desirable. -Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. Salary and Benefits The Customer Service Representative position has a pay rate of $13.09 to $21.77 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How To Apply Submit a completed Employment Application, and the required Application Supplement (writing sample). The Employment Application can be downloaded in PDF format from the SANDAG website: http://www.sandag.org/index.asp?fuseaction=jobs.howtoapply Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org. See our Careers / How to Apply webpage for additional information. Application Supplement In addition to the Employment Application, candidates are asked to prepare a sample email message in response to the scenario below. The sample email can be up to 250 words in length and should be submitted with the Employment Application. Scenario Prepare an email message in response to the following: A customer emailed you after receiving a Notice of Toll Evasion stating they owed South Bay Expressway a $2.50 toll and a $40.00 non-payment fine. The toll and fine amounts are posted on the road. The customer claims they were lost/confused when using the toll road, and according to our records, this was the first time the customer’s vehicle had been on the road. South Bay Expressway policies allow for a fine to be reduced to $10.00 for first time users of the road. This is a one-time only courtesy. Further Information SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer