SANDAG is one of the most recognized regional agencies in the nation with responsibilities that cover a broad range of complex, interrelated program areas connected by a Quality of Life theme. We are best known for our efforts related to transportation and this role continues to expand as we push beyond traditional boundaries to deliver a state-of-the-art transportation system for the region. In recent years SANDAG’s leadership in areas such as comprehensive land use and environmental planning, public safety, and state-of-the-art modeling and data systems, also have earned us much acclaim. With an employee group about 200 strong, we work for our Board of Directors - mayors, councilmembers, supervisors, and other leaders representing the jurisdictions within the San Diego region and neighboring areas. They play the important role of making policy decisions that shape the future of the region. Our collaboration with stakeholders, partners, and the community, the precision of our data, the completeness of our reports and studies, and our sound recommendations are essential components of the regional decision-making process.
25 job(s) at San Diego Association of Governments - SANDAG
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Financial Monitoring and Review
SANDAG has great pride in being a fiscally responsible public agency and has implemented rigorous accounting processes and financial reporting procedures to monitor expenses, encumbrances, grant funds, and project budgets, and accurately document various types of financial transactions. The agency has been awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the past nine years.
The Accounting team has a role in supporting all agency programs through functions such as accounts payable, accounts receivable, payroll, and cash receipts through to cash flow analysis, debt management, and financial reporting. The team is regarded for their ability to maintain an exceptional level of accuracy and for providing outstanding customer service. Each week, two Accounts Payable staff process an average of 400 to 500 invoices for payments to vendors and consultants. During the course of the year, these payments total more than $1 billion.
Accounts Payable Specialist Role
The Accounts Payable Specialist is responsible for preparing vendor checks on a weekly basis and performing associated record keeping duties. This position requires a high-level of initiative to gather and verify information, frequent interaction with employees and other customers, and adherence to control processes developed to ensure quality and timeliness of payments.
Job Responsibilities
This position is ideal for an entry to mid-level accounting clerk with a strong interest in furthering their expertise with the accounts payable function. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Prepare regular, accurate, and timely payments to vendors and consultant by receiving and organizing the documents needed to process invoices for payment.
Verify account coding and payment authorization on incoming invoices, purchase orders, expense reimbursement claims, travel vouchers, or other payment requests; review for completeness and compliance with established policies, procedures, and executed contracts.
Perform the initial review of consultant invoices; match invoices to corresponding contracts, task orders, or purchase orders; verify labor rates against contract documents; ensure invoices are billed within the appropriate cost code and project; and check for mathematical accuracy.
Research incomplete invoices, invoice inconsistencies, and complex invoicing issues; problem solve and communicate with consultants, SANDAG project managers, and other departments to resolve invoice questions and payment discrepancies.
Perform timely and accurate data entry of payment request information from which weekly accounts payable checks and electronic fund transfers will be prepared; compile, print, obtain authorized signatures, and mail checks and remittance advices; maintain an accurate file of disbursements.
Research accounts payable inquiries from vendors, staff, and auditors; locate documents and provide copies of documents when requested.
Review contracts and purchase orders to identify and record encumbrances (obligations); process encumbrance revisions or adjustments as necessary.
Track invoices; maintain electronic invoice logs and filing system.
Reconcile various management reports, vendor statements, and financial records.
Generate reports and prepare journal entries as needed; maintain routine financial records and reports using automated accounting software and Excel spreadsheets.
Assist with maintaining accurate data by reviewing transaction journals, control reports, and other financial system reports, performing appropriate adjustments, and balancing and reconciling transactions in accordance with standard practices.
Process work in a manner that results in a complete and evident audit trail; assist in preparing comprehensive and accurate documentation of transactions and adjustments; maintain complete files and records and ensure that all documentation is filed appropriately.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Assist in the preparation of agency records for annual audits and for audits conducted by various governmental agencies.
Assist in ongoing maintenance of automated accounting systems; participate in the development and implementation of new procedures related to accounts payable operations.
Perform a variety of general administrative support work; establish and maintain files; assist with special projects and tasks as assigned.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is detail-oriented and organized with a professional attitude and helpful disposition. Excellent communication skills, problem-solving skills, and the ability to use sound judgment and confidentiality when working with employees are essential.
The minimum education, training, and experience qualifications include a high school diploma or equivalent and one to five years of recent experience providing support for accounts payable, accounts receivable, or other functions related to the review of invoices for payment, preferably with a government-related organization. Specialized training or college level course work in accounting, business, finance, or a related field is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles and techniques involved in accounts payable administration and related accounting practices such as proofing and balancing of accounts, transactions and/or data entry, and data processing methods used in payment preparation.
Demonstrated experience processing a high-volume and variety of invoices for payment; experience with accurate balancing of accounts and records.
Demonstrated data-entry experience using automated financial accounting software applications and Microsoft Excel; ability to type at a speed necessary for successful job performance.
Ability to perform accurate mathematical computations, reconcile differences. and review financial data for accuracy.
Experience researching and compiling financial information; experience producing summary reports from assembled data; ability to analyze data and draw logical conclusions.
Proficiency with file and record management to include hard copy and electronic file records maintenance; ability to keep accurate records with complete, auditable, files and records.
Excellent customer service skills, including strong communication skills; demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Demonstrated ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees; ability to adapt to changing processes.
Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently.
Experience providing administrative support; good working knowledge of modern office procedures, methods, and equipment.
Knowledge of audit principles and practices; experience supporting financial audits is desirable.
Experience preparing general ledger journal entries is desirable.
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; experience using software such as IFAS/One Solution is preferred.
Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Accounts Payable Specialist position will be filled at the I, II, or III level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Specialist I - $32,504 to $52,007 per year; Specialist II - $34,484 to $55,174 per year; Specialist III - $38,018 to $60,829 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is open until filled. The first review of applications will begin on Friday, January 11, 2019.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 200 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe three work habits or strategies that best demonstrate your ability to support a busy team.
Please provide an example of a time when you had to deal with an upset customer while communicating invoicing or other accounts payable related information. What steps did you take to help resolve the situation?
Candidate Selection and Notification
Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Financial Monitoring and Review
SANDAG has great pride in being a fiscally responsible public agency and has implemented rigorous accounting processes and financial reporting procedures to monitor expenses, encumbrances, grant funds, and project budgets, and accurately document various types of financial transactions. The agency has been awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the past nine years.
The Accounting team has a role in supporting all agency programs through functions such as accounts payable, accounts receivable, payroll, and cash receipts through to cash flow analysis, debt management, and financial reporting. The team is regarded for their ability to maintain an exceptional level of accuracy and for providing outstanding customer service. Each week, two Accounts Payable staff process an average of 400 to 500 invoices for payments to vendors and consultants. During the course of the year, these payments total more than $1 billion.
Accounts Payable Specialist Role
The Accounts Payable Specialist is responsible for preparing vendor checks on a weekly basis and performing associated record keeping duties. This position requires a high-level of initiative to gather and verify information, frequent interaction with employees and other customers, and adherence to control processes developed to ensure quality and timeliness of payments.
Job Responsibilities
This position is ideal for an entry to mid-level accounting clerk with a strong interest in furthering their expertise with the accounts payable function. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Prepare regular, accurate, and timely payments to vendors and consultant by receiving and organizing the documents needed to process invoices for payment.
Verify account coding and payment authorization on incoming invoices, purchase orders, expense reimbursement claims, travel vouchers, or other payment requests; review for completeness and compliance with established policies, procedures, and executed contracts.
Perform the initial review of consultant invoices; match invoices to corresponding contracts, task orders, or purchase orders; verify labor rates against contract documents; ensure invoices are billed within the appropriate cost code and project; and check for mathematical accuracy.
Research incomplete invoices, invoice inconsistencies, and complex invoicing issues; problem solve and communicate with consultants, SANDAG project managers, and other departments to resolve invoice questions and payment discrepancies.
Perform timely and accurate data entry of payment request information from which weekly accounts payable checks and electronic fund transfers will be prepared; compile, print, obtain authorized signatures, and mail checks and remittance advices; maintain an accurate file of disbursements.
Research accounts payable inquiries from vendors, staff, and auditors; locate documents and provide copies of documents when requested.
Review contracts and purchase orders to identify and record encumbrances (obligations); process encumbrance revisions or adjustments as necessary.
Track invoices; maintain electronic invoice logs and filing system.
Reconcile various management reports, vendor statements, and financial records.
Generate reports and prepare journal entries as needed; maintain routine financial records and reports using automated accounting software and Excel spreadsheets.
Assist with maintaining accurate data by reviewing transaction journals, control reports, and other financial system reports, performing appropriate adjustments, and balancing and reconciling transactions in accordance with standard practices.
Process work in a manner that results in a complete and evident audit trail; assist in preparing comprehensive and accurate documentation of transactions and adjustments; maintain complete files and records and ensure that all documentation is filed appropriately.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Assist in the preparation of agency records for annual audits and for audits conducted by various governmental agencies.
Assist in ongoing maintenance of automated accounting systems; participate in the development and implementation of new procedures related to accounts payable operations.
Perform a variety of general administrative support work; establish and maintain files; assist with special projects and tasks as assigned.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is detail-oriented and organized with a professional attitude and helpful disposition. Excellent communication skills, problem-solving skills, and the ability to use sound judgment and confidentiality when working with employees are essential.
The minimum education, training, and experience qualifications include a high school diploma or equivalent and one to five years of recent experience providing support for accounts payable, accounts receivable, or other functions related to the review of invoices for payment, preferably with a government-related organization. Specialized training or college level course work in accounting, business, finance, or a related field is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles and techniques involved in accounts payable administration and related accounting practices such as proofing and balancing of accounts, transactions and/or data entry, and data processing methods used in payment preparation.
Demonstrated experience processing a high-volume and variety of invoices for payment; experience with accurate balancing of accounts and records.
Demonstrated data-entry experience using automated financial accounting software applications and Microsoft Excel; ability to type at a speed necessary for successful job performance.
Ability to perform accurate mathematical computations, reconcile differences. and review financial data for accuracy.
Experience researching and compiling financial information; experience producing summary reports from assembled data; ability to analyze data and draw logical conclusions.
Proficiency with file and record management to include hard copy and electronic file records maintenance; ability to keep accurate records with complete, auditable, files and records.
Excellent customer service skills, including strong communication skills; demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Demonstrated ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees; ability to adapt to changing processes.
Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently.
Experience providing administrative support; good working knowledge of modern office procedures, methods, and equipment.
Knowledge of audit principles and practices; experience supporting financial audits is desirable.
Experience preparing general ledger journal entries is desirable.
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; experience using software such as IFAS/One Solution is preferred.
Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Accounts Payable Specialist position will be filled at the I, II, or III level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Specialist I - $32,504 to $52,007 per year; Specialist II - $34,484 to $55,174 per year; Specialist III - $38,018 to $60,829 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is open until filled. The first review of applications will begin on Friday, January 11, 2019.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 200 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe three work habits or strategies that best demonstrate your ability to support a busy team.
Please provide an example of a time when you had to deal with an upset customer while communicating invoicing or other accounts payable related information. What steps did you take to help resolve the situation?
Candidate Selection and Notification
Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Environmental Planning Program
The Department of Land Use and Transportation Planning (LUTP) coordinates the development of San Diego Forward: The Regional Plan (Plan), a framework that connects land use to transportation systems, responds to population growth, preserves the environment, and sustains economic prosperity. The Plan is a long-range blueprint for a sustainable future for the San Diego region that includes new investments in the transportation system, conservation of more open space areas to preserve natural habitat, reliance on renewable energy, and planning for and adapting to climate change in the region.
The Environmental Planning team provides expertise by leading the environmental review, permitting, and regulatory compliance activities for the SANDAG Capital Improvement Program, as well as conducting the environmental review for planning programs. Preparation of the 2019 Regional Plan is currently underway, and the Plan along with the Environmental Impact Report (EIR) are scheduled for final consideration by the SANDAG Board of Directors in Spring 2020.
Environmental Planner Roles
Two Environmental Planning positions are available. One position will support the environmental review, monitoring, and reporting functions related to capital project implementation. The second position will support the preparation of the Environmental Impact Report (EIR) under the California Environmental Quality Act (CEQA) for San Diego Forward: The Regional Plan.
These are Limited-Term positions. One position, in support of capital project implementation, is expected to be funded through June 30, 2022. The second position, in support of preparation of the EIR for the 2019 Regional Plan, is expected to be funded through June 30, 2021. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
These positions are ideal for planning professionals with a strong interest in furthering their expertise in regional environmental planning, project implementation, and environmental compliance. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include:
In support of Capital Project Implementation:
Review construction bid specifications and verify all environmental mitigation measures and regulatory permit conditions and/or regulatory requirements are properly included; coordinate with construction management teams and project consultants to identify creative solutions to problems that may occur as projects are implemented.
Consult with project managers, employees from federal, state, and local agencies, and project partners to develop scopes of work for environmental review projects and technical studies; conduct initial studies or assessments to determine the type and scope of environmental documents required.
Conduct and participate in field site visits, including those held with regulatory resource agencies, project construction managers, and construction contractors; assist with conducting onsite inspections to verify compliance with mitigation responsibilities and regulatory permit requirements.
Coordinate and review prepared environmental compliance monitoring reports, including daily/weekly logs and required reporting.
Liaise with a wide variety of interest groups involved in environmental issues concerning endangered species, habitat preservation, and open space.
Coordinate with various federal, state, and local agencies including the Federal Railroad Administration, Federal Transit Administration, Caltrans, Metropolitan Transit System, North County Transit District, and other agencies regarding regulatory resource permitting and compliance; assist with the preparation and processing of permit applications including the review and negotiation of permit conditions and mitigation strategies.
In support of 2019 Regional Plan EIR Preparation:
Conduct and participate in the research, development, writing, analysis, and review of all facets of the EIR.
Participate in preparing the contents of the CEQA Administrative Record in accordance with legal requirements and direction from legal counsel.
Participate in the management and oversight of the EIR consultant; provide detailed, thorough review and comments on consultant work products, and ensure that work products are produced on schedule, within the approved budget, and at a consistent high level of quality.
Coordinate with SANDAG staff, legal counsel, EIR consultant staff, and other public agencies to gather and relay relevant data, analyses, figures, comments, input, and other information; ensure deliverables are received within the required timeframes.
For both positions:
Assist with the preparation of environmental documents pursuant to the National Environmental Policy Act (NEPA) and CEQA requirements for various long-range plans and projects. Documents include EIRs, Environmental Impact Statements (EIS), Negative Declarations, Environmental Assessments, and other related documents.
Participate in the development and review of technical studies related to air quality, noise, water quality, visual quality, cultural resources, and biological resources; coordinate with consultants assisting with the preparation of technical studies and ensure these are conducted in accordance with federal and state requirements.
Coordinate public outreach efforts and liaise with public interest groups; prepare summary reports and presentations for elected officials, member agencies, committees, community groups, private organizations, and members of the public; attend community meetings and compile public comments submitted as part of this process.
Experience and Qualifications
For these positions, we are searching for candidates who have a strong technical background and an aptitude for analytical thinking and problem solving, who are responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional/environmental planning, environmental science, geography, or a related field and one to four years of progressive career development in environmental planning. The following information describes the specific types of career experiences that are most relevant to these positions.
Knowledge of the principles, current trends, and issues related to comprehensive regional planning, particularly in the areas of environmental planning, environmental mitigation, and natural resources.
Experience supporting environmental review activities associated with the preparation of long-range plans and capital project development; experience working with policies in relation to environmental assessment and impact analysis.
Experience participating in or supporting technical studies, analyses, or modeling related to environmental topics addressed in CEQA, such as air quality, local air pollution exposure, traffic and circulation, EIR alternatives, agricultural lands, or biological resources.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to environmental planning specifically NEPA and CEQA; familiarity with current political trends related to these areas is desirable.
Experience participating in the development of EIRs, EIS’, Negative Declarations, Environmental Assessments, or other environmental compliance documents; familiarity with program-level EIRs for large-scale plans is desirable.
Experience participating in the planning and delivery of projects and tracking the progress of deliverables, schedules, and budgets; experience or ability to monitor consultants, review invoices, and participate in various contract administration functions.
Experience working with federal, state, and local agencies to obtain environmental clearances for major capital projects.
Ability to provide support to project managers on environmental planning and regulatory permitting.
Experience reviewing plans and environmental documents for consistency with planning policies and objectives.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise reports that present research results and recommendations.
Demonstrated ability to maintain and foster productive working relationships with local agencies, communities, organizations, stakeholders, and other SANDAG departments; ability to coordinate public outreach efforts to inform, educate, and involve the public in the environmental review process.
Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
These positions will be filled at the Planner I, II, or Associate level depending on qualifications and experience of the selected candidates. The annual salary ranges are: Planner I - $48,522 to $77,635 per year; Planner II - $53,496 to $85,593 per year; Associate Planner - $58,979 to $94,366 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for these positions by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
These positions are Open Until Filled. The first review of applications will begin on November 9. 2018. When submitting your application, please identify which position you are applying for or if you would like to be considered for both positions.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in these positions, applicants are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions:
Provide an overview of an environmental planning project or study you have been involved in. Outline the tasks you were responsible for and describe your most significant contribution to the project.
How would you explain the purpose of CEQA and its role in the planning process to someone who is unfamiliar with this environmental law?
Candidate Selection and Notification
Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Environmental Planning Program
The Department of Land Use and Transportation Planning (LUTP) coordinates the development of San Diego Forward: The Regional Plan (Plan), a framework that connects land use to transportation systems, responds to population growth, preserves the environment, and sustains economic prosperity. The Plan is a long-range blueprint for a sustainable future for the San Diego region that includes new investments in the transportation system, conservation of more open space areas to preserve natural habitat, reliance on renewable energy, and planning for and adapting to climate change in the region.
The Environmental Planning team provides expertise by leading the environmental review, permitting, and regulatory compliance activities for the SANDAG Capital Improvement Program, as well as conducting the environmental review for planning programs. Preparation of the 2019 Regional Plan is currently underway, and the Plan along with the Environmental Impact Report (EIR) are scheduled for final consideration by the SANDAG Board of Directors in Spring 2020.
Environmental Planner Roles
Two Environmental Planning positions are available. One position will support the environmental review, monitoring, and reporting functions related to capital project implementation. The second position will support the preparation of the Environmental Impact Report (EIR) under the California Environmental Quality Act (CEQA) for San Diego Forward: The Regional Plan.
These are Limited-Term positions. One position, in support of capital project implementation, is expected to be funded through June 30, 2022. The second position, in support of preparation of the EIR for the 2019 Regional Plan, is expected to be funded through June 30, 2021. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
These positions are ideal for planning professionals with a strong interest in furthering their expertise in regional environmental planning, project implementation, and environmental compliance. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include:
In support of Capital Project Implementation:
Review construction bid specifications and verify all environmental mitigation measures and regulatory permit conditions and/or regulatory requirements are properly included; coordinate with construction management teams and project consultants to identify creative solutions to problems that may occur as projects are implemented.
Consult with project managers, employees from federal, state, and local agencies, and project partners to develop scopes of work for environmental review projects and technical studies; conduct initial studies or assessments to determine the type and scope of environmental documents required.
Conduct and participate in field site visits, including those held with regulatory resource agencies, project construction managers, and construction contractors; assist with conducting onsite inspections to verify compliance with mitigation responsibilities and regulatory permit requirements.
Coordinate and review prepared environmental compliance monitoring reports, including daily/weekly logs and required reporting.
Liaise with a wide variety of interest groups involved in environmental issues concerning endangered species, habitat preservation, and open space.
Coordinate with various federal, state, and local agencies including the Federal Railroad Administration, Federal Transit Administration, Caltrans, Metropolitan Transit System, North County Transit District, and other agencies regarding regulatory resource permitting and compliance; assist with the preparation and processing of permit applications including the review and negotiation of permit conditions and mitigation strategies.
In support of 2019 Regional Plan EIR Preparation:
Conduct and participate in the research, development, writing, analysis, and review of all facets of the EIR.
Participate in preparing the contents of the CEQA Administrative Record in accordance with legal requirements and direction from legal counsel.
Participate in the management and oversight of the EIR consultant; provide detailed, thorough review and comments on consultant work products, and ensure that work products are produced on schedule, within the approved budget, and at a consistent high level of quality.
Coordinate with SANDAG staff, legal counsel, EIR consultant staff, and other public agencies to gather and relay relevant data, analyses, figures, comments, input, and other information; ensure deliverables are received within the required timeframes.
For both positions:
Assist with the preparation of environmental documents pursuant to the National Environmental Policy Act (NEPA) and CEQA requirements for various long-range plans and projects. Documents include EIRs, Environmental Impact Statements (EIS), Negative Declarations, Environmental Assessments, and other related documents.
Participate in the development and review of technical studies related to air quality, noise, water quality, visual quality, cultural resources, and biological resources; coordinate with consultants assisting with the preparation of technical studies and ensure these are conducted in accordance with federal and state requirements.
Coordinate public outreach efforts and liaise with public interest groups; prepare summary reports and presentations for elected officials, member agencies, committees, community groups, private organizations, and members of the public; attend community meetings and compile public comments submitted as part of this process.
Experience and Qualifications
For these positions, we are searching for candidates who have a strong technical background and an aptitude for analytical thinking and problem solving, who are responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional/environmental planning, environmental science, geography, or a related field and one to four years of progressive career development in environmental planning. The following information describes the specific types of career experiences that are most relevant to these positions.
Knowledge of the principles, current trends, and issues related to comprehensive regional planning, particularly in the areas of environmental planning, environmental mitigation, and natural resources.
Experience supporting environmental review activities associated with the preparation of long-range plans and capital project development; experience working with policies in relation to environmental assessment and impact analysis.
Experience participating in or supporting technical studies, analyses, or modeling related to environmental topics addressed in CEQA, such as air quality, local air pollution exposure, traffic and circulation, EIR alternatives, agricultural lands, or biological resources.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to environmental planning specifically NEPA and CEQA; familiarity with current political trends related to these areas is desirable.
Experience participating in the development of EIRs, EIS’, Negative Declarations, Environmental Assessments, or other environmental compliance documents; familiarity with program-level EIRs for large-scale plans is desirable.
Experience participating in the planning and delivery of projects and tracking the progress of deliverables, schedules, and budgets; experience or ability to monitor consultants, review invoices, and participate in various contract administration functions.
Experience working with federal, state, and local agencies to obtain environmental clearances for major capital projects.
Ability to provide support to project managers on environmental planning and regulatory permitting.
Experience reviewing plans and environmental documents for consistency with planning policies and objectives.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise reports that present research results and recommendations.
Demonstrated ability to maintain and foster productive working relationships with local agencies, communities, organizations, stakeholders, and other SANDAG departments; ability to coordinate public outreach efforts to inform, educate, and involve the public in the environmental review process.
Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
These positions will be filled at the Planner I, II, or Associate level depending on qualifications and experience of the selected candidates. The annual salary ranges are: Planner I - $48,522 to $77,635 per year; Planner II - $53,496 to $85,593 per year; Associate Planner - $58,979 to $94,366 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for these positions by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
These positions are Open Until Filled. The first review of applications will begin on November 9. 2018. When submitting your application, please identify which position you are applying for or if you would like to be considered for both positions.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in these positions, applicants are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions:
Provide an overview of an environmental planning project or study you have been involved in. Outline the tasks you were responsible for and describe your most significant contribution to the project.
How would you explain the purpose of CEQA and its role in the planning process to someone who is unfamiliar with this environmental law?
Candidate Selection and Notification
Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
The SANDAG Data Solutions Program
The Data, Analytics, and Modeling department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
The Data Solutions team administers the data centers that support the agency’s modeling, forecasting, analysis, mapping, and visualization tools. These data centers include a wide range of spatial and non-spatial data acquired and maintained by a team of highly skilled professionals responsible for the development and delivery of the SANDAG activity-based transportation model, economic and demographic estimates and forecasts, geographic information systems, and criminal justice research.
Research Analyst Role
The Research Analyst will coordinate the acquisition and procurement of demographic, economic, and transportation data, as well as geographic information system (GIS) data to support numerous modeling, forecasting, analysis, visualization, and Web applications. The position also will document data standards and processes, develop metadata and data citations, and monitor data and analysis requests.
This is a Limited-Term employment opportunity and is expected to be funded through June 30, 2020. Limited-Term employees are “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This opportunity is ideal for an individual who has an interest in furthering their expertise in the acquisition and management of data. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Support the development and implementation of the Data Acquisition and Management Strategic Plan (DAMSP); participate in the development and implementation of new procedures and process improvements for standards-based documentation and metadata.
Collaborate with staff to determine data needs; research and analyze new and existing data sources; coordinate with department teams, technology staff, and external vendors to accurately gather and interpret requirements and specifications to determine appropriate data solutions; coordinate the timely and secure acquisition, integration, and exchange of data.
Provide project management support for various DAMSP projects and programs; prepare scopes of work and technical specifications; assist with the development and monitoring of project plans, schedules, and budgets for various projects and programs.
Liaise with the agency’s Contracts and Procurement department to monitor contract status and expiration dates; participate in the preparation of contract amendments and task orders; assist with developing and maintaining a procurement plan and schedule for upcoming procurements; review and process consultant and vendor invoices.
Monitor and support data requests from employees, various jurisdictions, and other customers; coordinate and ensure accurate data request information recorded; monitor the status of requests.
Support quality assurance testing and analysis of regional data; identify and report data anomalies, patterns, relationships, and support the resolution to issues; participate in evaluating data for accuracy and completeness.
Support the overall data architecture; monitor the Extract, Transform, and Load (ETL) processes; participate in the development and documentation of best practices for ETL-related activities including data movement, data aggregation, data quality, and data cleansing.
Monitor automated and manual data integration and ETL jobs to verify execution and measure performance; develop reports used to audit, monitor, and validate data jobs.
Support the development of a department-wide information resource for metadata standards to include identification and retrieval, document data relationships, file and rights management, and preservation.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with superior organization skills, a technical background, and an aptitude for analytical thinking and problem solving who is responsible and detail-oriented, demonstrates initiative, and is committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Excellent communication skills, flexibility, and the ability to work collaboratively using sound judgment are important attributes for this position.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer or information science, geography, statistics, engineering, mathematics, or a related field, and one to four years of recent experience coordinating projects with data acquisition, storage, and reporting elements, or contracts and procurement administration.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of best practices regarding systems, methodologies, and procedures for acquiring, organizing, maintaining, and archiving data.
Experience with information or content management; knowledge of current technologies and standards such as repositories, encoding standards, and metadata standards.
Knowledge of basic database theory, design rules, and development practices; experience with data migration, analysis, data architecture, and data integration techniques; ability to accurately compile data for large databases.
Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques.
Experience supporting the development, implementation, and maintenance of testing systems, transparent practices, and tools that align with business requirements and audit standards.
Experience coordinating, tracking, and monitoring a large volume of data requests; experience ensuring requests are processed in a timely manner; experience providing technical guidance and assistance to customers regarding services and procedures.
Experience participating in multi-disciplinary project teams to coordinate tasks and accomplish goals.
Experience with project coordination including supporting the preparation of budgets and schedules, resource requirements and timelines, quality control and change control mechanisms, and risk assessments.
Ability to research and analyze business issues, evaluate alternative solutions, develop sound conclusions, prepare recommendations, and keep management apprised of issues and concerns.
Experience participating in the development of RFPs, scopes of work, project deliverables, budgets, schedules, technical specifications, and contract amendments; experience with contract monitoring, administration, and reviewing and preparing invoices for payment.
Excellent customer service skills; demonstrated ability to establish, maintain, and foster cooperative working relationships; ability to maintain composure and a professional attitude when working under tight deadlines and with frequent interruptions.
Exceptional time management and organizational skills and the ability to coordinate several concurrent projects at various stages of completion in a fast-paced environment; ability to adapt to changing priorities, exercise good judgment, maintain confidentiality, and work independently.
Strong written and oral communication skills, including the ability to identify user needs, respond to requests for information, and effectively communicate technical information to non-technical users.
Experience preparing project reports, technical documentation, and written, oral, and visual reports and recommendations.
Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Excel; familiarity with SQL Server or other relational database management system.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Limited-Term Research Analyst position will be filled at the I, II, or Associate level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Research Analyst I - $48,522 to $77,635 per year; Research Analyst II - $53,496 to $85,593 per year; Associate Research Analyst - $58,979 to $94,366.
The benefits we offer include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. And contributions to financial security are provided through a pension plan and deferred compensation program.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org .
Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for this position will begin on Friday, October 19, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe why this position is of interest to you.
Describe the techniques you use to maintain high levels of service while responding to multiple, competing priorities.
Candidate Selection and Notification
Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment program.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
The SANDAG Data Solutions Program
The Data, Analytics, and Modeling department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
The Data Solutions team administers the data centers that support the agency’s modeling, forecasting, analysis, mapping, and visualization tools. These data centers include a wide range of spatial and non-spatial data acquired and maintained by a team of highly skilled professionals responsible for the development and delivery of the SANDAG activity-based transportation model, economic and demographic estimates and forecasts, geographic information systems, and criminal justice research.
Research Analyst Role
The Research Analyst will coordinate the acquisition and procurement of demographic, economic, and transportation data, as well as geographic information system (GIS) data to support numerous modeling, forecasting, analysis, visualization, and Web applications. The position also will document data standards and processes, develop metadata and data citations, and monitor data and analysis requests.
This is a Limited-Term employment opportunity and is expected to be funded through June 30, 2020. Limited-Term employees are “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This opportunity is ideal for an individual who has an interest in furthering their expertise in the acquisition and management of data. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Support the development and implementation of the Data Acquisition and Management Strategic Plan (DAMSP); participate in the development and implementation of new procedures and process improvements for standards-based documentation and metadata.
Collaborate with staff to determine data needs; research and analyze new and existing data sources; coordinate with department teams, technology staff, and external vendors to accurately gather and interpret requirements and specifications to determine appropriate data solutions; coordinate the timely and secure acquisition, integration, and exchange of data.
Provide project management support for various DAMSP projects and programs; prepare scopes of work and technical specifications; assist with the development and monitoring of project plans, schedules, and budgets for various projects and programs.
Liaise with the agency’s Contracts and Procurement department to monitor contract status and expiration dates; participate in the preparation of contract amendments and task orders; assist with developing and maintaining a procurement plan and schedule for upcoming procurements; review and process consultant and vendor invoices.
Monitor and support data requests from employees, various jurisdictions, and other customers; coordinate and ensure accurate data request information recorded; monitor the status of requests.
Support quality assurance testing and analysis of regional data; identify and report data anomalies, patterns, relationships, and support the resolution to issues; participate in evaluating data for accuracy and completeness.
Support the overall data architecture; monitor the Extract, Transform, and Load (ETL) processes; participate in the development and documentation of best practices for ETL-related activities including data movement, data aggregation, data quality, and data cleansing.
Monitor automated and manual data integration and ETL jobs to verify execution and measure performance; develop reports used to audit, monitor, and validate data jobs.
Support the development of a department-wide information resource for metadata standards to include identification and retrieval, document data relationships, file and rights management, and preservation.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with superior organization skills, a technical background, and an aptitude for analytical thinking and problem solving who is responsible and detail-oriented, demonstrates initiative, and is committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Excellent communication skills, flexibility, and the ability to work collaboratively using sound judgment are important attributes for this position.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer or information science, geography, statistics, engineering, mathematics, or a related field, and one to four years of recent experience coordinating projects with data acquisition, storage, and reporting elements, or contracts and procurement administration.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of best practices regarding systems, methodologies, and procedures for acquiring, organizing, maintaining, and archiving data.
Experience with information or content management; knowledge of current technologies and standards such as repositories, encoding standards, and metadata standards.
Knowledge of basic database theory, design rules, and development practices; experience with data migration, analysis, data architecture, and data integration techniques; ability to accurately compile data for large databases.
Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques.
Experience supporting the development, implementation, and maintenance of testing systems, transparent practices, and tools that align with business requirements and audit standards.
Experience coordinating, tracking, and monitoring a large volume of data requests; experience ensuring requests are processed in a timely manner; experience providing technical guidance and assistance to customers regarding services and procedures.
Experience participating in multi-disciplinary project teams to coordinate tasks and accomplish goals.
Experience with project coordination including supporting the preparation of budgets and schedules, resource requirements and timelines, quality control and change control mechanisms, and risk assessments.
Ability to research and analyze business issues, evaluate alternative solutions, develop sound conclusions, prepare recommendations, and keep management apprised of issues and concerns.
Experience participating in the development of RFPs, scopes of work, project deliverables, budgets, schedules, technical specifications, and contract amendments; experience with contract monitoring, administration, and reviewing and preparing invoices for payment.
Excellent customer service skills; demonstrated ability to establish, maintain, and foster cooperative working relationships; ability to maintain composure and a professional attitude when working under tight deadlines and with frequent interruptions.
Exceptional time management and organizational skills and the ability to coordinate several concurrent projects at various stages of completion in a fast-paced environment; ability to adapt to changing priorities, exercise good judgment, maintain confidentiality, and work independently.
Strong written and oral communication skills, including the ability to identify user needs, respond to requests for information, and effectively communicate technical information to non-technical users.
Experience preparing project reports, technical documentation, and written, oral, and visual reports and recommendations.
Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Excel; familiarity with SQL Server or other relational database management system.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Limited-Term Research Analyst position will be filled at the I, II, or Associate level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Research Analyst I - $48,522 to $77,635 per year; Research Analyst II - $53,496 to $85,593 per year; Associate Research Analyst - $58,979 to $94,366.
The benefits we offer include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. And contributions to financial security are provided through a pension plan and deferred compensation program.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org .
Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for this position will begin on Friday, October 19, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe why this position is of interest to you.
Describe the techniques you use to maintain high levels of service while responding to multiple, competing priorities.
Candidate Selection and Notification
Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment program.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
TransNet Financial Programming Office
TransNet is the half-cent sales tax for local transportation projects that was first approved by voters in 1988 and has been extended to 2048. Administered by SANDAG, the program has been instrumental in expanding the region’s transportation system, reducing traffic congestion, and bringing critical transportation programs to life. During the 60-year life of the program, tens of billions in TransNet and matching federal, state and local dollars will be distributed among highway, transit, and local road projects.
The TransNet Department facilitates the role of the Independent Taxpayer Oversight Committee in the administration and implementation of the TransNet Program, coordinates the agency’s financial programming for regional transportation projects, and monitors the delivery of regional capital improvements through the TransNet Project Office.
Financial Programming Analyst Role
The Financial Programming Analyst will coordinate the preparation of multiple plans, documents, and reports related to the financial programming of regional transportation projects and provide technical expertise to project managers regarding available funding sources for the development of various regional transit, traffic, and active transportation programs.
This is a Limited-Term employment opportunity and it is expected to be funded through December 31, 2020. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This position is ideal for a professional with an interest in the financial programming of complex capital projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Coordinate the preparation of plans and documents for multiple federal, state, and local transportation funding programs, including the Regional Surface Transportation Program (RSTP), Congestion Mitigation and Air Quality (CMAQ) Program, Federal Highway Administration (FHWA), Federal Transit Administration (FTA), and other state and federal formula and competitive funding programs.
Provide technical expertise and creative strategies to project managers and executives to fully leverage available revenue in the implementation of complex capital programs.
Administer claims and amendments, track allocations and obligations, and review programming actions for state and federal compliance.
Prepare financial forms for Caltrans Local Assistance, Caltrans Programming, and the California Transportation Commission for programming, allocation, and obligation of funds; review materials for compliance with reporting requirements.
Research, compile, and analyze project development and implementation status; track progress against timelines and funding requirements; prepare comprehensive technical reports that summarize findings, describe alternatives, and support recommendations to policymakers that fully leverages all available regional funding.
Research and analyze potential federal and state funding sources; interpret and apply funding sources to new or existing projects.
Prepare Federal Highway Administration (FHWA), Caltrans, and other grant applications and funding requests; administer grant funding; support the Finance department in resolving eligibility, scope, and timing issues of invoices.
Support the development of revenue forecasts for short- and long-range programs and plans, including federal, state, local, and private transportation funds.
Consult and strategize with project managers, project schedulers, cost control analysts, and the Finance department, and provide technical guidance for the development of accurate budgets for highway, transit, and bikeway capital improvement projects.
Support the development, management, and update of the Regional Transportation Improvement Program (RTIP), including projects and programs from both internal and partner agencies.
Coordinate and/or participate on inter-departmental and inter-agency teams assembled for short- and long-term planning projects, develop contingency or alternative plans during funding shortfalls; prepare applications for joint-funded projects; foster collaborative working relationships with local jurisdictions, transit agencies, Caltrans, and other public entities.
Provide staff support for the Independent Taxpayer Oversight Committee, Policy Advisory Committees, and stakeholder working groups; participate in setting agendas; prepare reports and meeting summaries; participate in the development of staff recommendations.
Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Independent Taxpayer Oversight Committee, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups.
Supervise, mentor, train, and support development opportunities for team members. (Senior level only)
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a detail-oriented candidate who has exceptional analytical capabilities and the ability to think strategically to see the big picture. Excellent interpersonal and communication skills are also needed.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in finance, business management, planning, engineering, or a related field, and four years (Associate level) to five years (Senior level) of recent professional experience related to fund management, financial programming, or capital project financial strategy. The following information describes the specific types of career experiences that are most relevant to this position:
Experience coordinating financial programming and project control systems and processes preferably with a focus on the implementation of regional transportation projects.
Demonstrated knowledge of the various federal, state, and local funding sources used for regional transportation projects.
Experience interpreting and applying funding and programming laws, regulations, rules, and guidelines; demonstrated understanding and use of traditional and non-traditional methods for programming multiple sources of project funding.
Demonstrated experience developing, monitoring, and maintaining numerous project budgets preferably for a comprehensive regional capital improvement program.
Demonstrated experience consulting and strategizing with project managers, providing technical guidance for the development of budgets for complex capital improvement projects, and educating project managers on the budget and programming process.
Knowledge of the roles and functions of various federal and state agencies in funding transportation projects; experience participating in various committees or groups and representing key issues, positions, and policies.
Familiarity with current issues and emerging trends related to federal, state, and local funding and programming for transportation and other regional projects; demonstrated ability to research and analyze issues, evaluate alternative solutions, develop sound conclusions, and prepare recommendations.
Experience performing complex calculations to complete financial, economic, and data analysis of funding activities; knowledge and experience with accounting, budgeting, and auditing principles; familiarity with grant writing and grant funding practices.
Experience staffing committees and/or working groups; experience preparing agendas, reports, and meeting summaries.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including local, state, and federal transportation agencies, other government officials, community groups, the public; experience working in multi-disciplinary project teams.
Ability to communicate highly technical information effectively, both orally and in writing; ability to prepare and deliver presentations and findings regarding various legislation, to Boards, upper management, member agencies, committees, and other stakeholders.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership for assigned programs. (Senior level only)
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, web-based research applications, programming, and budget software.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Financial Programming Analyst will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $53,496 to $85,593 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, October 5, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Question below. The information can be up to two pages in length and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question
Describe the constraints to traditional transportation funding that agencies face today. What options or tools would you recommend SANDAG explore to overcome these constraints?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
TransNet Financial Programming Office
TransNet is the half-cent sales tax for local transportation projects that was first approved by voters in 1988 and has been extended to 2048. Administered by SANDAG, the program has been instrumental in expanding the region’s transportation system, reducing traffic congestion, and bringing critical transportation programs to life. During the 60-year life of the program, tens of billions in TransNet and matching federal, state and local dollars will be distributed among highway, transit, and local road projects.
The TransNet Department facilitates the role of the Independent Taxpayer Oversight Committee in the administration and implementation of the TransNet Program, coordinates the agency’s financial programming for regional transportation projects, and monitors the delivery of regional capital improvements through the TransNet Project Office.
Financial Programming Analyst Role
The Financial Programming Analyst will coordinate the preparation of multiple plans, documents, and reports related to the financial programming of regional transportation projects and provide technical expertise to project managers regarding available funding sources for the development of various regional transit, traffic, and active transportation programs.
This is a Limited-Term employment opportunity and it is expected to be funded through December 31, 2020. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This position is ideal for a professional with an interest in the financial programming of complex capital projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Coordinate the preparation of plans and documents for multiple federal, state, and local transportation funding programs, including the Regional Surface Transportation Program (RSTP), Congestion Mitigation and Air Quality (CMAQ) Program, Federal Highway Administration (FHWA), Federal Transit Administration (FTA), and other state and federal formula and competitive funding programs.
Provide technical expertise and creative strategies to project managers and executives to fully leverage available revenue in the implementation of complex capital programs.
Administer claims and amendments, track allocations and obligations, and review programming actions for state and federal compliance.
Prepare financial forms for Caltrans Local Assistance, Caltrans Programming, and the California Transportation Commission for programming, allocation, and obligation of funds; review materials for compliance with reporting requirements.
Research, compile, and analyze project development and implementation status; track progress against timelines and funding requirements; prepare comprehensive technical reports that summarize findings, describe alternatives, and support recommendations to policymakers that fully leverages all available regional funding.
Research and analyze potential federal and state funding sources; interpret and apply funding sources to new or existing projects.
Prepare Federal Highway Administration (FHWA), Caltrans, and other grant applications and funding requests; administer grant funding; support the Finance department in resolving eligibility, scope, and timing issues of invoices.
Support the development of revenue forecasts for short- and long-range programs and plans, including federal, state, local, and private transportation funds.
Consult and strategize with project managers, project schedulers, cost control analysts, and the Finance department, and provide technical guidance for the development of accurate budgets for highway, transit, and bikeway capital improvement projects.
Support the development, management, and update of the Regional Transportation Improvement Program (RTIP), including projects and programs from both internal and partner agencies.
Coordinate and/or participate on inter-departmental and inter-agency teams assembled for short- and long-term planning projects, develop contingency or alternative plans during funding shortfalls; prepare applications for joint-funded projects; foster collaborative working relationships with local jurisdictions, transit agencies, Caltrans, and other public entities.
Provide staff support for the Independent Taxpayer Oversight Committee, Policy Advisory Committees, and stakeholder working groups; participate in setting agendas; prepare reports and meeting summaries; participate in the development of staff recommendations.
Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Independent Taxpayer Oversight Committee, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups.
Supervise, mentor, train, and support development opportunities for team members. (Senior level only)
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a detail-oriented candidate who has exceptional analytical capabilities and the ability to think strategically to see the big picture. Excellent interpersonal and communication skills are also needed.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in finance, business management, planning, engineering, or a related field, and four years (Associate level) to five years (Senior level) of recent professional experience related to fund management, financial programming, or capital project financial strategy. The following information describes the specific types of career experiences that are most relevant to this position:
Experience coordinating financial programming and project control systems and processes preferably with a focus on the implementation of regional transportation projects.
Demonstrated knowledge of the various federal, state, and local funding sources used for regional transportation projects.
Experience interpreting and applying funding and programming laws, regulations, rules, and guidelines; demonstrated understanding and use of traditional and non-traditional methods for programming multiple sources of project funding.
Demonstrated experience developing, monitoring, and maintaining numerous project budgets preferably for a comprehensive regional capital improvement program.
Demonstrated experience consulting and strategizing with project managers, providing technical guidance for the development of budgets for complex capital improvement projects, and educating project managers on the budget and programming process.
Knowledge of the roles and functions of various federal and state agencies in funding transportation projects; experience participating in various committees or groups and representing key issues, positions, and policies.
Familiarity with current issues and emerging trends related to federal, state, and local funding and programming for transportation and other regional projects; demonstrated ability to research and analyze issues, evaluate alternative solutions, develop sound conclusions, and prepare recommendations.
Experience performing complex calculations to complete financial, economic, and data analysis of funding activities; knowledge and experience with accounting, budgeting, and auditing principles; familiarity with grant writing and grant funding practices.
Experience staffing committees and/or working groups; experience preparing agendas, reports, and meeting summaries.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including local, state, and federal transportation agencies, other government officials, community groups, the public; experience working in multi-disciplinary project teams.
Ability to communicate highly technical information effectively, both orally and in writing; ability to prepare and deliver presentations and findings regarding various legislation, to Boards, upper management, member agencies, committees, and other stakeholders.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership for assigned programs. (Senior level only)
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, web-based research applications, programming, and budget software.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Financial Programming Analyst will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $53,496 to $85,593 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, October 5, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Question below. The information can be up to two pages in length and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question
Describe the constraints to traditional transportation funding that agencies face today. What options or tools would you recommend SANDAG explore to overcome these constraints?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Overview of the Communications Office
With public outreach and education as the foundation of their work, the Communications Department is focused on developing and implementing strategic communication and marketing plans to support a variety of projects. Through close collaboration and coordination with internal project managers, outside stakeholders, and member agencies, the team provides professional expertise for all public involvement and outreach, marketing, promotions, publicity, and media efforts to build awareness and gain support for the agency’s programs and projects including regional highway, transit, and active transportation system investments, the design and implementation of capital projects, long-range regional planning, environmental management, toll road operations and traffic-reduction initiatives, and inter-governmental coordination. Examples of current major agency projects include the under-construction 11-mile extension of the Mid-Coast Trolley from Downtown San Diego through the communities of Linda Vista, Clairemont, La Jolla, and University City; Bus Rapid Transit service in the I-15 and I-805 corridors, infrastructure for extended FasTrak service throughout the region, regional traveler information services through iCommute and 511, and San Diego Forward: The Regional Plan.
Public Outreach Officer Role
The Public Outreach Officer will coordinate public involvement and information strategies that promote the Mid-Coast Trolley Project and ensure a strong, positive identity among all audiences. This work includes coordinating multiple concurrent projects, developing and implementing outreach and communication plans, responding to requests for information, developing news stories for mass media, and contributing to a variety of internal and external publications.
This is a Limited-Term employment opportunity and it is expected to be funded through June 30, 2022. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
This position will be based in the downtown SANDAG office and at the Mid-Coast Trolley construction offices in University City along the Mid Coast Trolley project corridor. Time will be spent at construction sites and community meetings.
Job Responsibilities
This opportunity is ideal for an experienced communications professional with an interest in furthering their expertise in public outreach programs for large-scale capital development projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities for this position include:
Provide public outreach and communication efforts during the planning and construction phases of the Mid-Coast Trolley Project; collaborate with project managers and employees to increase awareness of significant project milestones.
Provide project management and coordination support for communications consultants and contractors; prepare project plans, and identify deliverables, resources, and activities; ensure work products are completed at a consistent high-quality level.
Visit the construction sites along the Mid-Coast Trolley corridor to develop a detailed understanding of upcoming milestones; participate in the planning and implementation of a variety of media, promotional, and special events including groundbreaking and ribbon cutting ceremonies, public workshops, and outreach events; develop strategic media outreach programs to secure news coverage for projects.
Support the development, preparation, implementation, and coordination of a diverse range of communication, public information, and community outreach plans, services, and activities; collaborate with key stakeholders such as local, state, and federal agencies, local jurisdictions, project partners, consultants, contractors, operating agencies, and vendors to ensure effective project delivery.
Work with project managers to provide information to various municipal planning groups, service organizations, businesses, and other stakeholders.
Provide technical writing for web pages, newsletters, news releases, fact sheets, social media, advertorials, opinion pieces, and other collateral materials; write speaking points and assist in preparing Board members for media interviews, public presentations, and other events.
Develop in-depth knowledge of the Keep San Diego Moving (KSDM) website and identify project updates to the website, coordinate with Corridor Directors and project managers to develop new content.
Assist in the preparation of written, oral, and visual reports and recommendations to the Board of Directors, policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, outgoing, and conscientious candidate experienced in all aspects of public communication and outreach programs, event coordination, and customer service. Strong project management, writing, and public speaking skills, and the ability to exercise discretion, judgment, and diplomacy when working with clients and staff are key characteristics.
The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in journalism, communications, marketing, planning, or a related field, and one to four years of progressive career development in a fast-paced communication/public information environment, preferably supporting regional planning and/or capital improvement projects.
The following information describes the specific types of career experiences that are most relevant to this position.
Experience supporting the development, implementation, and coordination of proactive and effective community involvement and public outreach programs and activities.
Experience working on multi-disciplinary project teams with project managers, project stakeholders, contractors, and communications staff; experience identifying ideas and concerns and incorporating them into planned actions and strategies.
Outstanding writing and editing skills; experience writing engaging and compelling communications for a variety of audiences and purposes including social media; demonstrated knowledge of web-writing techniques and experience developing and maintaining website content.
Experience researching, analyzing, interpreting, organizing, and designing informational material for publication and presentation.
Experience planning and coordinating meetings and special events such as ribbon cuttings and community meetings.
Understanding of the practices and operations of news gathering and reporting organizations; experience arranging press conferences and securing media coverage to promote public understanding of projects; familiarity with regional information resources and local news media sources.
Demonstrated ability to establish rapport and engage the public in meaningful conversations and to gather feedback for planned projects and initiatives; experience working with diverse populations in a public outreach setting is desirable.
Demonstrated knowledge of effective communication techniques and public outreach strategies; ability to take initiative in identifying and meeting communication needs.
Experience coordinating outreach projects through consultants; experience coordinating with consultants to ensure that projects are completed on time, within budget, and at a high level of quality.
Familiarity with the SANDAG political environment and sensitivities; ability to function effectively within that environment.
Demonstrated ability to work well under pressure and perform multiple tasks simultaneously and to coordinate several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
The final candidate selected for this position must successfully pass a pre-employment driving record check; annual re-checking of the driving record will be a condition of employment.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Public Outreach Officer position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Public Outreach Officer I - $44,011 to $70,417 per year; Public Outreach Officer II - $48,522 to $77,635 per year; Associate Public Outreach Officer - $53,496 to $85,593 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications will begin on Friday, September 28, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Briefly describe your professional experience, priorities, and approach in interacting with internal project teams, agency or company partners, the public, the press, community stakeholders, and elected officials.
Provide an overview of a project you have been involved in. What was your role in the project and what would you consider your most significant contribution to the project?
Candidate Selection and Notification
Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Overview of the Communications Office
With public outreach and education as the foundation of their work, the Communications Department is focused on developing and implementing strategic communication and marketing plans to support a variety of projects. Through close collaboration and coordination with internal project managers, outside stakeholders, and member agencies, the team provides professional expertise for all public involvement and outreach, marketing, promotions, publicity, and media efforts to build awareness and gain support for the agency’s programs and projects including regional highway, transit, and active transportation system investments, the design and implementation of capital projects, long-range regional planning, environmental management, toll road operations and traffic-reduction initiatives, and inter-governmental coordination. Examples of current major agency projects include the under-construction 11-mile extension of the Mid-Coast Trolley from Downtown San Diego through the communities of Linda Vista, Clairemont, La Jolla, and University City; Bus Rapid Transit service in the I-15 and I-805 corridors, infrastructure for extended FasTrak service throughout the region, regional traveler information services through iCommute and 511, and San Diego Forward: The Regional Plan.
Public Outreach Officer Role
The Public Outreach Officer will coordinate public involvement and information strategies that promote the Mid-Coast Trolley Project and ensure a strong, positive identity among all audiences. This work includes coordinating multiple concurrent projects, developing and implementing outreach and communication plans, responding to requests for information, developing news stories for mass media, and contributing to a variety of internal and external publications.
This is a Limited-Term employment opportunity and it is expected to be funded through June 30, 2022. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
This position will be based in the downtown SANDAG office and at the Mid-Coast Trolley construction offices in University City along the Mid Coast Trolley project corridor. Time will be spent at construction sites and community meetings.
Job Responsibilities
This opportunity is ideal for an experienced communications professional with an interest in furthering their expertise in public outreach programs for large-scale capital development projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities for this position include:
Provide public outreach and communication efforts during the planning and construction phases of the Mid-Coast Trolley Project; collaborate with project managers and employees to increase awareness of significant project milestones.
Provide project management and coordination support for communications consultants and contractors; prepare project plans, and identify deliverables, resources, and activities; ensure work products are completed at a consistent high-quality level.
Visit the construction sites along the Mid-Coast Trolley corridor to develop a detailed understanding of upcoming milestones; participate in the planning and implementation of a variety of media, promotional, and special events including groundbreaking and ribbon cutting ceremonies, public workshops, and outreach events; develop strategic media outreach programs to secure news coverage for projects.
Support the development, preparation, implementation, and coordination of a diverse range of communication, public information, and community outreach plans, services, and activities; collaborate with key stakeholders such as local, state, and federal agencies, local jurisdictions, project partners, consultants, contractors, operating agencies, and vendors to ensure effective project delivery.
Work with project managers to provide information to various municipal planning groups, service organizations, businesses, and other stakeholders.
Provide technical writing for web pages, newsletters, news releases, fact sheets, social media, advertorials, opinion pieces, and other collateral materials; write speaking points and assist in preparing Board members for media interviews, public presentations, and other events.
Develop in-depth knowledge of the Keep San Diego Moving (KSDM) website and identify project updates to the website, coordinate with Corridor Directors and project managers to develop new content.
Assist in the preparation of written, oral, and visual reports and recommendations to the Board of Directors, policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, outgoing, and conscientious candidate experienced in all aspects of public communication and outreach programs, event coordination, and customer service. Strong project management, writing, and public speaking skills, and the ability to exercise discretion, judgment, and diplomacy when working with clients and staff are key characteristics.
The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in journalism, communications, marketing, planning, or a related field, and one to four years of progressive career development in a fast-paced communication/public information environment, preferably supporting regional planning and/or capital improvement projects.
The following information describes the specific types of career experiences that are most relevant to this position.
Experience supporting the development, implementation, and coordination of proactive and effective community involvement and public outreach programs and activities.
Experience working on multi-disciplinary project teams with project managers, project stakeholders, contractors, and communications staff; experience identifying ideas and concerns and incorporating them into planned actions and strategies.
Outstanding writing and editing skills; experience writing engaging and compelling communications for a variety of audiences and purposes including social media; demonstrated knowledge of web-writing techniques and experience developing and maintaining website content.
Experience researching, analyzing, interpreting, organizing, and designing informational material for publication and presentation.
Experience planning and coordinating meetings and special events such as ribbon cuttings and community meetings.
Understanding of the practices and operations of news gathering and reporting organizations; experience arranging press conferences and securing media coverage to promote public understanding of projects; familiarity with regional information resources and local news media sources.
Demonstrated ability to establish rapport and engage the public in meaningful conversations and to gather feedback for planned projects and initiatives; experience working with diverse populations in a public outreach setting is desirable.
Demonstrated knowledge of effective communication techniques and public outreach strategies; ability to take initiative in identifying and meeting communication needs.
Experience coordinating outreach projects through consultants; experience coordinating with consultants to ensure that projects are completed on time, within budget, and at a high level of quality.
Familiarity with the SANDAG political environment and sensitivities; ability to function effectively within that environment.
Demonstrated ability to work well under pressure and perform multiple tasks simultaneously and to coordinate several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
The final candidate selected for this position must successfully pass a pre-employment driving record check; annual re-checking of the driving record will be a condition of employment.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Public Outreach Officer position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Public Outreach Officer I - $44,011 to $70,417 per year; Public Outreach Officer II - $48,522 to $77,635 per year; Associate Public Outreach Officer - $53,496 to $85,593 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications will begin on Friday, September 28, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Briefly describe your professional experience, priorities, and approach in interacting with internal project teams, agency or company partners, the public, the press, community stakeholders, and elected officials.
Provide an overview of a project you have been involved in. What was your role in the project and what would you consider your most significant contribution to the project?
Candidate Selection and Notification
Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Regional Tolling Operations
The Operations Department supports the agency’s vision to enhance and expand the region’s travel choices by providing more travel services and options for residents, and use innovative, technology-based solutions to better manage the transportation network. This strategic approach includes a network of regional tolling facilities - the existing South Bay Expressway and I-15 Managed Lanes as well as the planning of future tolling facilities in connection with the new border crossing, and additional express lanes throughout the San Diego region.
Located in our Otay Mesa office, the Customer Service and Account Management team provides support to South Bay Expressway toll road patrons and FasTrak account holders. Customer Service Representatives interact with customers over the phone, in person, and via email and mail, and provide assistance with a variety of account set-up and payment options as well as information about the toll road. The team also is responsible for identifying and contacting motorists who have toll amounts due, assembling and mailing FasTrak transponder kits, and assisting the Business Development team with community outreach. Customer Service Supervisor Role
The Customer Service Supervisor is responsible for the day-to-day operations of a high-volume, inbound call center and coordinating the work of Customer Service Representatives (CSRs) who are engaged in telephone and in-person customer interactions, payment processing, mail distribution, inventory control, and related activities.
This is an at-will Tolling Operations Personnel (TOP) position. This position will be based at the Toll Operations Center in Otay Mesa; the work will primarily be performed during normal business hours and may involve evenings or weekends from time to time.
Job Responsibilities
This opportunity is ideal for a “hands-on” supervisor; someone who is familiar with a call center environment and can provide supervision and guidance for a team of customer service professionals. Examples of primary responsibilities include:
Coordinate the day-to-day activities of the call center; support the implementation of business practices that create a customer service-oriented work environment.
Directly supervise approximately 28 Customer Service team members; establish and clearly communicate performance expectations, including the policies and procedures necessary for effective call center operations; when appropriate or necessary, recommend and implement changes to procedures and operating practices.
Provide training and development opportunities to employees to increase their job-related skills and competencies; develop and coordinate training programs designed specifically for the customer service function.
Coordinate and participate in a broad range of customer service activities that include account establishment, account usage, and providing options to drivers for the payment of outstanding tolls and fees.
Develop staffing plans to ensure adequate staffing levels and service delivery objectives are met; prepare staff schedules based on work-volume projections.
Assist CSRs with resolving complex customer service situations; recommend actions to resolve customer concerns, issues, or problems; provide assistance to customers in escalated situations.
Assist with developing and implementing a ‘service-to-sales’ program designed to educate potential customers on the benefits of FasTrak and encourage account establishment.
Maintain systems that efficiently and effectively support administrative tolling functions related to customer service; ensure the maintenance of accurate files and records for toll violations; prepare and produce a variety of administrative reports.
Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget; maintain contract files and prepare project status reports.
Participate in the organization of community outreach events designed to increase awareness and dissemination of FasTrak programs, services, and resources throughout the region; train CSRs to distribute information by attending events at local businesses.
Ensure staff understand and follow Customer Service Center policies and procedures; maintain documentation when necessary.
Maintain a superior level of customer service at all times; exercise discretion, tact, and diplomacy when handling sensitive, controversial, or difficult situations.
Provide technical and administrative assistance to the Customer Service Manager.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work both independently and collaboratively when required, and the use of sound business judgment are important.
The minimum education, training, and experience qualifications include a high school diploma, or equivalent, and seven years of increasingly responsible experience in a customer service or call center environment, including two years of supervisory experience. Specialized training or college level course work in business or a related field is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Experience leading a team of customer service professionals who provide high-volume, high-quality, customer service and account management, preferably in a call center environment; experience in a ‘service-to-sales’ environment is desirable.
Experience directly supervising and evaluating the work of customer service professionals; experience selecting, scheduling, training, evaluating, and motivating employees; experience building strong teams and establishing employee development programs.
Experience coordinating financial transactions, including the verification and processing of credit card transactions in accordance with Payment Card Industry rules and regulations.
Excellent customer service skills; demonstrated experience diffusing and resolving difficult or hostile situations; effective problem-solving; ability to maintain composure and a professional attitude when managing escalated situations.
Experience monitoring and evaluating work processes and procedures, making recommendations for business process improvements, and developing and implementing revised policies and procedures.
Familiarity with public outreach and public participation programs designed to engage and inform the community.
Experience assisting with the development of RFPs, scopes of work, budgets, and schedules, vendor selection, and contract management; demonstrated effective project management techniques.
Demonstrated ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of department goals.
Ability to prepare clear and concise correspondence and reports on a variety customer service activities, projects, and programs.
Capacity to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work.
Computer software proficiency using various programs from the Microsoft Office Suite (in particular Word and Excel), customer relationship management systems, such as Salesforce, and other PC-based applications.
Proficiency with verbal and written Spanish language skills is desirable.
The selected candidate must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Customer Service Supervisor position has an annual salary range of $41,915 to $67,064; the starting salary will depend on the qualifications and experience of the selected candidate.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, August 31, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe your philosophy on supervision, and provide an overview of your experience mentoring, leading, or supervising a team of customer service professionals.
Provide an example of a time when you helped to improve the efficiency of a business process or procedure. What steps did you take to analyze the inefficiency and make a recommendation?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Regional Tolling Operations
The Operations Department supports the agency’s vision to enhance and expand the region’s travel choices by providing more travel services and options for residents, and use innovative, technology-based solutions to better manage the transportation network. This strategic approach includes a network of regional tolling facilities - the existing South Bay Expressway and I-15 Managed Lanes as well as the planning of future tolling facilities in connection with the new border crossing, and additional express lanes throughout the San Diego region.
Located in our Otay Mesa office, the Customer Service and Account Management team provides support to South Bay Expressway toll road patrons and FasTrak account holders. Customer Service Representatives interact with customers over the phone, in person, and via email and mail, and provide assistance with a variety of account set-up and payment options as well as information about the toll road. The team also is responsible for identifying and contacting motorists who have toll amounts due, assembling and mailing FasTrak transponder kits, and assisting the Business Development team with community outreach. Customer Service Supervisor Role
The Customer Service Supervisor is responsible for the day-to-day operations of a high-volume, inbound call center and coordinating the work of Customer Service Representatives (CSRs) who are engaged in telephone and in-person customer interactions, payment processing, mail distribution, inventory control, and related activities.
This is an at-will Tolling Operations Personnel (TOP) position. This position will be based at the Toll Operations Center in Otay Mesa; the work will primarily be performed during normal business hours and may involve evenings or weekends from time to time.
Job Responsibilities
This opportunity is ideal for a “hands-on” supervisor; someone who is familiar with a call center environment and can provide supervision and guidance for a team of customer service professionals. Examples of primary responsibilities include:
Coordinate the day-to-day activities of the call center; support the implementation of business practices that create a customer service-oriented work environment.
Directly supervise approximately 28 Customer Service team members; establish and clearly communicate performance expectations, including the policies and procedures necessary for effective call center operations; when appropriate or necessary, recommend and implement changes to procedures and operating practices.
Provide training and development opportunities to employees to increase their job-related skills and competencies; develop and coordinate training programs designed specifically for the customer service function.
Coordinate and participate in a broad range of customer service activities that include account establishment, account usage, and providing options to drivers for the payment of outstanding tolls and fees.
Develop staffing plans to ensure adequate staffing levels and service delivery objectives are met; prepare staff schedules based on work-volume projections.
Assist CSRs with resolving complex customer service situations; recommend actions to resolve customer concerns, issues, or problems; provide assistance to customers in escalated situations.
Assist with developing and implementing a ‘service-to-sales’ program designed to educate potential customers on the benefits of FasTrak and encourage account establishment.
Maintain systems that efficiently and effectively support administrative tolling functions related to customer service; ensure the maintenance of accurate files and records for toll violations; prepare and produce a variety of administrative reports.
Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget; maintain contract files and prepare project status reports.
Participate in the organization of community outreach events designed to increase awareness and dissemination of FasTrak programs, services, and resources throughout the region; train CSRs to distribute information by attending events at local businesses.
Ensure staff understand and follow Customer Service Center policies and procedures; maintain documentation when necessary.
Maintain a superior level of customer service at all times; exercise discretion, tact, and diplomacy when handling sensitive, controversial, or difficult situations.
Provide technical and administrative assistance to the Customer Service Manager.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work both independently and collaboratively when required, and the use of sound business judgment are important.
The minimum education, training, and experience qualifications include a high school diploma, or equivalent, and seven years of increasingly responsible experience in a customer service or call center environment, including two years of supervisory experience. Specialized training or college level course work in business or a related field is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Experience leading a team of customer service professionals who provide high-volume, high-quality, customer service and account management, preferably in a call center environment; experience in a ‘service-to-sales’ environment is desirable.
Experience directly supervising and evaluating the work of customer service professionals; experience selecting, scheduling, training, evaluating, and motivating employees; experience building strong teams and establishing employee development programs.
Experience coordinating financial transactions, including the verification and processing of credit card transactions in accordance with Payment Card Industry rules and regulations.
Excellent customer service skills; demonstrated experience diffusing and resolving difficult or hostile situations; effective problem-solving; ability to maintain composure and a professional attitude when managing escalated situations.
Experience monitoring and evaluating work processes and procedures, making recommendations for business process improvements, and developing and implementing revised policies and procedures.
Familiarity with public outreach and public participation programs designed to engage and inform the community.
Experience assisting with the development of RFPs, scopes of work, budgets, and schedules, vendor selection, and contract management; demonstrated effective project management techniques.
Demonstrated ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of department goals.
Ability to prepare clear and concise correspondence and reports on a variety customer service activities, projects, and programs.
Capacity to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work.
Computer software proficiency using various programs from the Microsoft Office Suite (in particular Word and Excel), customer relationship management systems, such as Salesforce, and other PC-based applications.
Proficiency with verbal and written Spanish language skills is desirable.
The selected candidate must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Customer Service Supervisor position has an annual salary range of $41,915 to $67,064; the starting salary will depend on the qualifications and experience of the selected candidate.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, August 31, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
Describe your philosophy on supervision, and provide an overview of your experience mentoring, leading, or supervising a team of customer service professionals.
Provide an example of a time when you helped to improve the efficiency of a business process or procedure. What steps did you take to analyze the inefficiency and make a recommendation?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Office of Quality Assurance
The Data, Analytics, and Modeling Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
The Office of Quality Assurance is new for the department and has been established to provide independent verification of data acquired or produced by SANDAG modeling, forecasting, analysis, mapping, and visualization efforts. In all, there are 70 terabytes of data stored in 200 databases, and the data comes from over 80 sources. The current focus is on developing and implementing formalized policies, processes, and safeguards consistent with best practices and industry standards.
Senior Quality Assurance Analyst Role
This newly created position will develop, implement, and coordinate quality assurance activities within the department and develop policies, processes, and documentation for various types of data acquired or produced by the agency’s modeling, forecasting, analysis, mapping, and visualization efforts. By working with a small team, and collaborating with department colleagues, the Senior Quality Assurance Analyst ensures the integrity, validity, and credibility of data flowing into and out of various spatial and non-spatial databases.
Job Responsibilities
This position is best suited for an experienced, hands-on, data quality assurance/quality control professional with expertise in supervising a technical team. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Work with department managers to develop a Quality Assurance/Quality Control (QA/QC) program; research, develop, and implement formalized quality control processes, policies, and standards consistent with best practices and industry standards.
Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff with expertise in QA/QC functions.
Analyze and validate regional economic, demographic, land use, and transportation data for use in operational, procedural, and policy decision-making activities; interpret multi-disciplinary data demonstrating a thorough understanding of issues that could affect the validity and reliability of information.
Design, develop, and perform robust quality assurance testing and analysis of regional data; apply analytical and problem-solving skills to identify and report data anomalies, identify root cause patterns, and facilitate resolutions to issues.
Create and maintain documentation related to data compliance, business rules, data flows, process flows, and reporting.
Coordinate metrics and statistical reports, perform audits and complete special studies; prepare spreadsheets, charts, and graphs to support information sharing.
Develop complex queries to examine existing or prospective datasets; develop and implement test approaches, automated tests, test environment requirements, and data strategies; identify risks and problem areas and recommend standards, policies, and procedures to correct deficiencies.
Research and recommend best practices for maintaining, archiving, and accessing data sets; collaborate with database designers, programmers, and administrators regarding the development, management, and use of information resources.
Participate in the maintenance and documentation of comprehensive computerized databases in Excel, Access, and SQL Server formats.
Coordinate and/or participate on inter-departmental and interagency teams assembled for various agency projects; foster collaborative working relationships with local jurisdictions, and other public agencies; coordinate with federal, state, and local agencies.
Prepare and present written, oral, and visual reports and recommendations to upper management, member agencies, Policy Advisory Committees and working groups, and the public.
Promote education in data management, design training materials, and deliver training as needed.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer science, management information systems, regional planning, geography, demography, economics, statistics, mathematics or a related field, and five years of professional quality assurance, data analysis, database, or programming experience, including some lead or supervisory experience. The following information describes the specific types of career experiences that are most relevant to this position:
Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques, preferably for demographic and economic data.
Experience supervising and evaluating the work of professional and technical personnel; demonstrated experience training, developing, and mentoring a team; experience providing administrative and professional leadership for assigned programs.
Experience developing effective quality assurance/control practices, continuous quality improvement, and evaluation methods in a highly complex and data-centric environment.
Experience developing, implementing, and maintaining testing systems, transparent practices, and tools that align with business requirements and audit standards. Experience with data analysis and research methodologies; knowledge of data acquisition and quality control methods used for gathering and compiling various types of information; knowledge of factors that contribute to the reliability and integrity of collected data.
Experience solving problems, exploring data, discovering patterns, meaningful relationships, anomalies, and trends.
Demonstrated computer software proficiency using the Microsoft Office Suite especially Excel and Access, SharePoint or other collaboration portal systems, SQL Server or other relational database management system; knowledge of database construction, management, and retrieval methods.
Familiarity with software packages/applications that are major consumers of data, such as statistical analysis, modeling, and geographic information systems.
Familiarity with the principles, practices, and objectives of regional planning and forecasting.
Familiarity with formalized data governance processes and procedures.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials and community groups; the ability to gain cooperation and consensus through discussion and persuasion.
Experience communicating highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Senior Analyst position has an annual salary range of $71,689 to $114,703; the starting salary will depend on the qualifications and experience of the selected candidate.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for will begin on August 10, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Additional Application Requirement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to
500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. This position will work with department managers to develop a QA/QC program. Describe a project/program you have developed that demonstrates your experience with this type of work. Emphasize your role and the steps you took to ensure its success. 2. Describe your approach to supervision and provide an example of the techniques you use to help develop, mentor, and train employees. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
Full Time
Office of Quality Assurance
The Data, Analytics, and Modeling Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG.
The Office of Quality Assurance is new for the department and has been established to provide independent verification of data acquired or produced by SANDAG modeling, forecasting, analysis, mapping, and visualization efforts. In all, there are 70 terabytes of data stored in 200 databases, and the data comes from over 80 sources. The current focus is on developing and implementing formalized policies, processes, and safeguards consistent with best practices and industry standards.
Senior Quality Assurance Analyst Role
This newly created position will develop, implement, and coordinate quality assurance activities within the department and develop policies, processes, and documentation for various types of data acquired or produced by the agency’s modeling, forecasting, analysis, mapping, and visualization efforts. By working with a small team, and collaborating with department colleagues, the Senior Quality Assurance Analyst ensures the integrity, validity, and credibility of data flowing into and out of various spatial and non-spatial databases.
Job Responsibilities
This position is best suited for an experienced, hands-on, data quality assurance/quality control professional with expertise in supervising a technical team. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Work with department managers to develop a Quality Assurance/Quality Control (QA/QC) program; research, develop, and implement formalized quality control processes, policies, and standards consistent with best practices and industry standards.
Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff with expertise in QA/QC functions.
Analyze and validate regional economic, demographic, land use, and transportation data for use in operational, procedural, and policy decision-making activities; interpret multi-disciplinary data demonstrating a thorough understanding of issues that could affect the validity and reliability of information.
Design, develop, and perform robust quality assurance testing and analysis of regional data; apply analytical and problem-solving skills to identify and report data anomalies, identify root cause patterns, and facilitate resolutions to issues.
Create and maintain documentation related to data compliance, business rules, data flows, process flows, and reporting.
Coordinate metrics and statistical reports, perform audits and complete special studies; prepare spreadsheets, charts, and graphs to support information sharing.
Develop complex queries to examine existing or prospective datasets; develop and implement test approaches, automated tests, test environment requirements, and data strategies; identify risks and problem areas and recommend standards, policies, and procedures to correct deficiencies.
Research and recommend best practices for maintaining, archiving, and accessing data sets; collaborate with database designers, programmers, and administrators regarding the development, management, and use of information resources.
Participate in the maintenance and documentation of comprehensive computerized databases in Excel, Access, and SQL Server formats.
Coordinate and/or participate on inter-departmental and interagency teams assembled for various agency projects; foster collaborative working relationships with local jurisdictions, and other public agencies; coordinate with federal, state, and local agencies.
Prepare and present written, oral, and visual reports and recommendations to upper management, member agencies, Policy Advisory Committees and working groups, and the public.
Promote education in data management, design training materials, and deliver training as needed.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer science, management information systems, regional planning, geography, demography, economics, statistics, mathematics or a related field, and five years of professional quality assurance, data analysis, database, or programming experience, including some lead or supervisory experience. The following information describes the specific types of career experiences that are most relevant to this position:
Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques, preferably for demographic and economic data.
Experience supervising and evaluating the work of professional and technical personnel; demonstrated experience training, developing, and mentoring a team; experience providing administrative and professional leadership for assigned programs.
Experience developing effective quality assurance/control practices, continuous quality improvement, and evaluation methods in a highly complex and data-centric environment.
Experience developing, implementing, and maintaining testing systems, transparent practices, and tools that align with business requirements and audit standards. Experience with data analysis and research methodologies; knowledge of data acquisition and quality control methods used for gathering and compiling various types of information; knowledge of factors that contribute to the reliability and integrity of collected data.
Experience solving problems, exploring data, discovering patterns, meaningful relationships, anomalies, and trends.
Demonstrated computer software proficiency using the Microsoft Office Suite especially Excel and Access, SharePoint or other collaboration portal systems, SQL Server or other relational database management system; knowledge of database construction, management, and retrieval methods.
Familiarity with software packages/applications that are major consumers of data, such as statistical analysis, modeling, and geographic information systems.
Familiarity with the principles, practices, and objectives of regional planning and forecasting.
Familiarity with formalized data governance processes and procedures.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials and community groups; the ability to gain cooperation and consensus through discussion and persuasion.
Experience communicating highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Senior Analyst position has an annual salary range of $71,689 to $114,703; the starting salary will depend on the qualifications and experience of the selected candidate.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for will begin on August 10, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Additional Application Requirement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to
500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. This position will work with department managers to develop a QA/QC program. Describe a project/program you have developed that demonstrates your experience with this type of work. Emphasize your role and the steps you took to ensure its success. 2. Describe your approach to supervision and provide an example of the techniques you use to help develop, mentor, and train employees. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
Improving Active Transportation Options for the San Diego Region
Long range plans for the San Diego region include increasing mobility, reducing greenhouse gases, and improving public health by making bicycling and walking viable options for everyday travel. SANDAG has adopted several strategies in order to accomplish this vision – to create more walkable and bicycle-friendly communities consistent with good urban design concepts; to improve access to public transportation resources via bicycling and walking; and to design and implement a distinctive regional bicycle system comprised of interconnected bicycle corridors, support facilities, and programs.
The SANDAG FY 2019 program budget includes resources to implement regional bikeway projects and supporting programs from the Regional Bike Plan Early Action Program (EAP), a $200 million, 10-year improvement program to design and build high-priority bikeway projects throughout the San Diego region. Sections of the regional network have been completed, and ongoing work will focus on developing an interconnected Class I and urban bikeway network that will provide additional facilities for people who choose to bike or walk. To complement the established Class I facilities, the regional network also will consist of on-street facilities such as bike lanes, bike boulevards, protected bikeways, and bike routes to create a comprehensive system that will serve the needs for all types of people riding bikes in the San Diego region.
Active Transportation Planner Role
The Active Transportation Planner will work with a broad cross-section of disciplines within SANDAG including engineering and construction teams, communications, and transportation demand management (TDM) to coordinate projects, programs, and studies related to the development and implementation of active transportation projects identified in the Bike EAP and San Diego Forward: The Regional Plan.
Job Responsibilities
This position is ideal for an experienced planning professional with a strong interest in furthering their expertise in active transportation and project management. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Coordinate the planning, design, and implementation of a diverse range of active transportation improvement projects.
Participate in programs to implement the Bike EAP and active transportation elements of the Regional Plan such as the SANDAG Complete Streets policy.
Develop project plans, Requests for Proposals (RFPs), scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors; administer contracts.
Coordinate the work of consultants and ensure projects progress and are completed on schedule, within the approved budget, and at a consistently high level of quality; ensure projects are completed in adherence with funding agency requirements.
Coordinate major multi-modal transportation planning projects at the corridor or subregional level; develop and recommend active transportation improvements for subregional areas that align with the objectives of the Bike EAP and the Regional Plan.
Research funding opportunities for active transportation programs through local, state, and federal grants; develop grant proposals, and coordinate the submission of funding applications.
Review proposed state and federal legislation in support of the agency’s active transportation programs, objectives, and plans.
Foster collaborative working relationships with local jurisdictions and various partners in the region to advance active transportation planning and implementation of projects.
Prepare and present written, oral, and visual reports and recommendations to the SANDAG Board of Directors, member agencies, committees, working groups, community groups, private organizations, and members of the public.
Supervise, mentor, train, and support development opportunities for staff; oversee and coordinate projects; review and evaluate work products, methods, and procedures; participate in the development of internal policies related to active transportation (Senior level only).
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent project management skills, oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, geography, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, preferably with an emphasis in non-motorized or active transportation. An advanced degree is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends in these areas is desirable.
Knowledge and ability to apply the principles and practices of comprehensive regional planning, particularly in the areas of non-motorized or active transportation, sustainable community development, and general transportation planning; familiarity with the goals and objectives of the Regional Plan is desirable.
Experience participating in technical research and planning studies in the field of active transportation; experience planning, designing, and implementing programs, projects, and studies related to active transportation.
Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and performing contract administration functions.
Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential scope, schedule and budget problems and ensure these are adequately communicated to upper management.
Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process.
Knowledge of bicycle and pedestrian design standards; experience developing projects and programs that incorporate the principles of Complete Streets and Safe Routes to School is desirable.
Working knowledge of the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) guidelines and requirements for project development and delivery.
Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management.
Demonstrated ability to maintain and foster positive working relationships with other agencies on a variety of land use and transportation planning coordination issues.
Demonstrated experience researching funding opportunities, designing research study methodologies, and writing fundable grants.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs (Senior level only).
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Active Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, August 3, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
The candidate selected for this position will coordinate at least one project already in the design phase. Describe the steps you would take to keep the project on schedule and within budget.
SANDAG hears from both proponents and opponents, many with strong opinions, regarding its active transportation improvement projects. How would you respond to concerns raised and still move a project forward?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Improving Active Transportation Options for the San Diego Region
Long range plans for the San Diego region include increasing mobility, reducing greenhouse gases, and improving public health by making bicycling and walking viable options for everyday travel. SANDAG has adopted several strategies in order to accomplish this vision – to create more walkable and bicycle-friendly communities consistent with good urban design concepts; to improve access to public transportation resources via bicycling and walking; and to design and implement a distinctive regional bicycle system comprised of interconnected bicycle corridors, support facilities, and programs.
The SANDAG FY 2019 program budget includes resources to implement regional bikeway projects and supporting programs from the Regional Bike Plan Early Action Program (EAP), a $200 million, 10-year improvement program to design and build high-priority bikeway projects throughout the San Diego region. Sections of the regional network have been completed, and ongoing work will focus on developing an interconnected Class I and urban bikeway network that will provide additional facilities for people who choose to bike or walk. To complement the established Class I facilities, the regional network also will consist of on-street facilities such as bike lanes, bike boulevards, protected bikeways, and bike routes to create a comprehensive system that will serve the needs for all types of people riding bikes in the San Diego region.
Active Transportation Planner Role
The Active Transportation Planner will work with a broad cross-section of disciplines within SANDAG including engineering and construction teams, communications, and transportation demand management (TDM) to coordinate projects, programs, and studies related to the development and implementation of active transportation projects identified in the Bike EAP and San Diego Forward: The Regional Plan.
Job Responsibilities
This position is ideal for an experienced planning professional with a strong interest in furthering their expertise in active transportation and project management. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Coordinate the planning, design, and implementation of a diverse range of active transportation improvement projects.
Participate in programs to implement the Bike EAP and active transportation elements of the Regional Plan such as the SANDAG Complete Streets policy.
Develop project plans, Requests for Proposals (RFPs), scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors; administer contracts.
Coordinate the work of consultants and ensure projects progress and are completed on schedule, within the approved budget, and at a consistently high level of quality; ensure projects are completed in adherence with funding agency requirements.
Coordinate major multi-modal transportation planning projects at the corridor or subregional level; develop and recommend active transportation improvements for subregional areas that align with the objectives of the Bike EAP and the Regional Plan.
Research funding opportunities for active transportation programs through local, state, and federal grants; develop grant proposals, and coordinate the submission of funding applications.
Review proposed state and federal legislation in support of the agency’s active transportation programs, objectives, and plans.
Foster collaborative working relationships with local jurisdictions and various partners in the region to advance active transportation planning and implementation of projects.
Prepare and present written, oral, and visual reports and recommendations to the SANDAG Board of Directors, member agencies, committees, working groups, community groups, private organizations, and members of the public.
Supervise, mentor, train, and support development opportunities for staff; oversee and coordinate projects; review and evaluate work products, methods, and procedures; participate in the development of internal policies related to active transportation (Senior level only).
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent project management skills, oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, geography, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, preferably with an emphasis in non-motorized or active transportation. An advanced degree is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends in these areas is desirable.
Knowledge and ability to apply the principles and practices of comprehensive regional planning, particularly in the areas of non-motorized or active transportation, sustainable community development, and general transportation planning; familiarity with the goals and objectives of the Regional Plan is desirable.
Experience participating in technical research and planning studies in the field of active transportation; experience planning, designing, and implementing programs, projects, and studies related to active transportation.
Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and performing contract administration functions.
Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential scope, schedule and budget problems and ensure these are adequately communicated to upper management.
Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process.
Knowledge of bicycle and pedestrian design standards; experience developing projects and programs that incorporate the principles of Complete Streets and Safe Routes to School is desirable.
Working knowledge of the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) guidelines and requirements for project development and delivery.
Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management.
Demonstrated ability to maintain and foster positive working relationships with other agencies on a variety of land use and transportation planning coordination issues.
Demonstrated experience researching funding opportunities, designing research study methodologies, and writing fundable grants.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs (Senior level only).
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Active Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on Friday, August 3, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
The candidate selected for this position will coordinate at least one project already in the design phase. Describe the steps you would take to keep the project on schedule and within budget.
SANDAG hears from both proponents and opponents, many with strong opinions, regarding its active transportation improvement projects. How would you respond to concerns raised and still move a project forward?
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
San Diego, CA, USA
The SANDAG Vision for Transportation Demand Management
Since 1995, SANDAG has operated a regional Transportation Demand Management (TDM) program responsible for planning and implementing strategies for reducing drive-alone trips. TDM is a key component of San Diego Forward: The Regional Plan to achieve greenhouse gas reduction targets set by the California Air Resources Board in response to Senate Bill 375. The plan to manage demand is based on proven strategies as well as new and innovative solutions.
Recognizing that the mobility landscape is rapidly changing, the SANDAG TDM program is leveraging technology, shared mobility services, and public- private partnerships to expand transportation choices. The agency’s development of a Regional Mobility Hub Strategy and proposed investment in mobility hubs in the Regional Plan is an example of how SANDAG is a leader in advancing transportation technologies and new mobility services that improve quality of life for the region. SANDAG is also collaborating with regional agencies statewide on coordinated planning and policy development for emerging technologies and transportation services through the Future Mobility Research Program.
Transportation Planner Role
As a member of the TDM team, the Transportation Planner will coordinate two grant funded planning projects: ”The Future of Mobility: Analyzing the Impact of Ride-hailing on California Communities” and “Planning for Operations of Mobility Hubs.” This position will play a key role in representing the TDM program and collaborating with other Metropolitan Planning Organizations within California, public and private sector organizations, and academic institutes across the region, state, and nation.
This is a Limited-Term employment opportunity and is expected to be funded through June 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This position is ideal for an experienced professional in transportation planning and mobility management with an interest in implementing innovative transportation projects, programs, and services. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior management. Examples of primary responsibilities include:
Coordinate two Caltrans-funded planning grant projects; develop project schedules and budgets; monitor progress and report on grant performance; coordinate project team activities; ensure regular communication and collaboration with grant partners and stakeholders.
Collaborate with the SANDAG Communications Department to develop and implement public outreach plans for each project; develop and monitor project communications materials such as web content, collateral, and social media; assist with responses to public inquiries.
Develop strategic partnerships with local, state, and federal agencies, academic and industry partners, consultants, operating agencies, and vendors that support mobility hub implementation.
Develop comprehensive business plans or project proposals that include operating costs, partnership and/or revenue opportunities, marketing strategies, and program evaluation criteria.
Develop concept plans, pilot and demonstration projects, prepare implementation plans, conduct monitoring and evaluations, and assessments. Coordinate a comprehensive, statewide data collection effort related to ride-hailing activity in the San Diego, Los Angeles, and San Francisco Bay regions; coordinate survey research with the Metropolitan Transportation Commission (MTC), Sacramento Area Council of Governments (SACOG), and the Southern California Association of Governments (SCAG); develop survey instruments as well as data collection and analysis methodologies; develop planning and policy recommendations related to ride-hailing services.
Coordinate the development of Requests for Information and Requests for Proposals, scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors and supervise their work; ensure project milestones are set and that projects progress on schedule within the approved budget and at a high level of quality; ensure projects are completed in adherence to funding agency requirements.
Supervise, mentor, train, and support career development opportunities for employees; oversee and coordinate projects; review and evaluate work products, methods, and procedures (Senior level only).
Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an entrepreneurial spirit who enjoys the challenge of innovation and problem-solving, has a proven track record of coordinating grant funded projects, and has experience in the coordination and delivery of transportation plans, programs and services. Superior organizational capabilities, the ability to work collaboratively and build consensus, and highly-developed communication skills are important attributes for this position.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in planning, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, mobility management, or other comparable programs, including some lead or supervisory experience (Senior level). An advanced degree is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of the principles, practices, and current trends related to TDM including congestion management, systems management, Intelligent Transportation Systems, multi-modal transportation, shared mobility, and innovative mobility services.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation planning, congestion management, and systems management; familiarity with current political trends related to these areas.
Experience with grant writing and grant management; experience with grant compliance and grant performance monitoring and reporting.
Ability to build awareness of programs, services, and resources through strategic business partnerships; demonstrated ability to enhance program revenues through sponsorships, partnerships, or other mutually beneficial business models.
Knowledge of organizational, business management, and strategic planning practices as applied to the delivery of programs and services; knowledge of fiscal management principles and procedures; experience participating in the development of annual work programs and operational budgets; ability to monitor and control expenditures and ensure adherence to funding requirements.
Experience developing problem statements, conceptual plans, feasibility studies, and alternatives analyses; ability to develop pilot projects and demonstrations from concept through implementation, prepare assessments, and corresponding monitoring and evaluation reports.
Experience identifying business and/or program development opportunities that capitalize on market conditions; experience conducting cost-benefit and market feasibility analyses, and creating comprehensive business plans and marketing strategies that lead to greater awareness and broader use of programs, services, and resources.
Experience coordinating project teams and multidisciplinary working groups, and supervising and evaluating the work of professional and technical employees; strong organizational skills and experience leading diverse project teams (Senior level only).
Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, development of work products, and performing contract administration functions.
Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential schedule problems and ensure these are adequately communicated to project managers.
Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently.
Ability to establish and maintain credible working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public; ability to gain cooperation and consensus through discussion.
Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management.
Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Word and Excel; and presentation programs (PowerPoint).
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via e-mail, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on July 27, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Question below. The information can be up to two pages long and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe your involvement with a data collection and analysis project. Include the methods you used to collect/analyze the data, a description of how the data was used and presented, and any challenges you faced in the project.
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer.
Full Time
The SANDAG Vision for Transportation Demand Management
Since 1995, SANDAG has operated a regional Transportation Demand Management (TDM) program responsible for planning and implementing strategies for reducing drive-alone trips. TDM is a key component of San Diego Forward: The Regional Plan to achieve greenhouse gas reduction targets set by the California Air Resources Board in response to Senate Bill 375. The plan to manage demand is based on proven strategies as well as new and innovative solutions.
Recognizing that the mobility landscape is rapidly changing, the SANDAG TDM program is leveraging technology, shared mobility services, and public- private partnerships to expand transportation choices. The agency’s development of a Regional Mobility Hub Strategy and proposed investment in mobility hubs in the Regional Plan is an example of how SANDAG is a leader in advancing transportation technologies and new mobility services that improve quality of life for the region. SANDAG is also collaborating with regional agencies statewide on coordinated planning and policy development for emerging technologies and transportation services through the Future Mobility Research Program.
Transportation Planner Role
As a member of the TDM team, the Transportation Planner will coordinate two grant funded planning projects: ”The Future of Mobility: Analyzing the Impact of Ride-hailing on California Communities” and “Planning for Operations of Mobility Hubs.” This position will play a key role in representing the TDM program and collaborating with other Metropolitan Planning Organizations within California, public and private sector organizations, and academic institutes across the region, state, and nation.
This is a Limited-Term employment opportunity and is expected to be funded through June 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees.
Job Responsibilities
This position is ideal for an experienced professional in transportation planning and mobility management with an interest in implementing innovative transportation projects, programs, and services. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior management. Examples of primary responsibilities include:
Coordinate two Caltrans-funded planning grant projects; develop project schedules and budgets; monitor progress and report on grant performance; coordinate project team activities; ensure regular communication and collaboration with grant partners and stakeholders.
Collaborate with the SANDAG Communications Department to develop and implement public outreach plans for each project; develop and monitor project communications materials such as web content, collateral, and social media; assist with responses to public inquiries.
Develop strategic partnerships with local, state, and federal agencies, academic and industry partners, consultants, operating agencies, and vendors that support mobility hub implementation.
Develop comprehensive business plans or project proposals that include operating costs, partnership and/or revenue opportunities, marketing strategies, and program evaluation criteria.
Develop concept plans, pilot and demonstration projects, prepare implementation plans, conduct monitoring and evaluations, and assessments. Coordinate a comprehensive, statewide data collection effort related to ride-hailing activity in the San Diego, Los Angeles, and San Francisco Bay regions; coordinate survey research with the Metropolitan Transportation Commission (MTC), Sacramento Area Council of Governments (SACOG), and the Southern California Association of Governments (SCAG); develop survey instruments as well as data collection and analysis methodologies; develop planning and policy recommendations related to ride-hailing services.
Coordinate the development of Requests for Information and Requests for Proposals, scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors and supervise their work; ensure project milestones are set and that projects progress on schedule within the approved budget and at a high level of quality; ensure projects are completed in adherence to funding agency requirements.
Supervise, mentor, train, and support career development opportunities for employees; oversee and coordinate projects; review and evaluate work products, methods, and procedures (Senior level only).
Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an entrepreneurial spirit who enjoys the challenge of innovation and problem-solving, has a proven track record of coordinating grant funded projects, and has experience in the coordination and delivery of transportation plans, programs and services. Superior organizational capabilities, the ability to work collaboratively and build consensus, and highly-developed communication skills are important attributes for this position.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in planning, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, mobility management, or other comparable programs, including some lead or supervisory experience (Senior level). An advanced degree is desirable.
The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of the principles, practices, and current trends related to TDM including congestion management, systems management, Intelligent Transportation Systems, multi-modal transportation, shared mobility, and innovative mobility services.
Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation planning, congestion management, and systems management; familiarity with current political trends related to these areas.
Experience with grant writing and grant management; experience with grant compliance and grant performance monitoring and reporting.
Ability to build awareness of programs, services, and resources through strategic business partnerships; demonstrated ability to enhance program revenues through sponsorships, partnerships, or other mutually beneficial business models.
Knowledge of organizational, business management, and strategic planning practices as applied to the delivery of programs and services; knowledge of fiscal management principles and procedures; experience participating in the development of annual work programs and operational budgets; ability to monitor and control expenditures and ensure adherence to funding requirements.
Experience developing problem statements, conceptual plans, feasibility studies, and alternatives analyses; ability to develop pilot projects and demonstrations from concept through implementation, prepare assessments, and corresponding monitoring and evaluation reports.
Experience identifying business and/or program development opportunities that capitalize on market conditions; experience conducting cost-benefit and market feasibility analyses, and creating comprehensive business plans and marketing strategies that lead to greater awareness and broader use of programs, services, and resources.
Experience coordinating project teams and multidisciplinary working groups, and supervising and evaluating the work of professional and technical employees; strong organizational skills and experience leading diverse project teams (Senior level only).
Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, development of work products, and performing contract administration functions.
Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential schedule problems and ensure these are adequately communicated to project managers.
Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently.
Ability to establish and maintain credible working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public; ability to gain cooperation and consensus through discussion.
Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management.
Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Word and Excel; and presentation programs (PowerPoint).
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
The Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via e-mail, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position will remain open until filled. The first review of applications will begin on July 27, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Question below. The information can be up to two pages long and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe your involvement with a data collection and analysis project. Include the methods you used to collect/analyze the data, a description of how the data was used and presented, and any challenges you faced in the project.
Candidate Selection and Notification
All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
Otay Mesa, San Diego, CA, USA
Job Responsibilities
Perform maintenance repair work such as electrical, mechanical, carpentry, concrete, painting, plumbing, building repair, installation and removal of signage, and cleanup; operate both light and heavy machinery including backhoes, fork lifts, and excavators.
Maintain, install, repair, and re-configure a variety of electrical and mechanical system components, communications equipment, including remote sensors and related hardware; troubleshoot and repair electric irrigation systems.
Assist with weekly, monthly, and annual preventative maintenance on equipment.
Participate in developing or updating standard operating procedures; provide recommendations and implement changes to ensure safe and effective processes and procedures are in place.
Understand and interpret instructions, blueprints, specifications, product directions, and operating procedures; maintain hard copy and/or electronic documents and records.
Experience and Qualifications Candidates should possess a high school diploma, or equivalent, and two years of recent experience in technical maintenance and repair or a related field. Key qualifications include:
Knowledge of the methods, practices, and tools used in general facility maintenance; experience with trades such as carpentry, concrete, painting, and plumbing.
Experience installing and maintaining electrical and mechanical systems, communication systems and system components including sensors, power supplies, network equipment and related hardware.
Experience operating a variety of hand and power tools and heavy equipment in a safe and efficient manner; experience performing locksmith duties is desirable; experience driving a vehicle with a trailer.
Knowledge of facility maintenance hazards and safety precautions, including applicable OSHA standards.
Ability to perform effective troubleshooting, anticipate and diagnose problems, identify possible solutions, and resolve the problem or recommend the most appropriate solution.
Ability to communicate and work effectively with co-workers, read and interpret standard operating procedures, instructions, and landscaping and construction plans, including blueprints and schematics.
A working knowledge of the Windows operating system; experience using the Microsoft Office Suite (particularly Word, Excel, and Outlook).
Demonstrated ability to work outdoors and perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking, indoors or outdoors; the final candidate can anticipate a pre-employment physical where the ability to move 50-pound boxes and other heavy items must be demonstrated.
Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment.
The candidate selected for this position must successfully pass a pre-employment criminal background investigation and credit history verification; periodic re-checking of criminal background and credit history will be a condition of employment.
Salary and Benefits The Maintenance Field Technician position has a pay rate of $22.22 to $35.55 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply
Submit a completed Employment Application which can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, July 13, 2018 . Further Information In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
Full Time
Job Responsibilities
Perform maintenance repair work such as electrical, mechanical, carpentry, concrete, painting, plumbing, building repair, installation and removal of signage, and cleanup; operate both light and heavy machinery including backhoes, fork lifts, and excavators.
Maintain, install, repair, and re-configure a variety of electrical and mechanical system components, communications equipment, including remote sensors and related hardware; troubleshoot and repair electric irrigation systems.
Assist with weekly, monthly, and annual preventative maintenance on equipment.
Participate in developing or updating standard operating procedures; provide recommendations and implement changes to ensure safe and effective processes and procedures are in place.
Understand and interpret instructions, blueprints, specifications, product directions, and operating procedures; maintain hard copy and/or electronic documents and records.
Experience and Qualifications Candidates should possess a high school diploma, or equivalent, and two years of recent experience in technical maintenance and repair or a related field. Key qualifications include:
Knowledge of the methods, practices, and tools used in general facility maintenance; experience with trades such as carpentry, concrete, painting, and plumbing.
Experience installing and maintaining electrical and mechanical systems, communication systems and system components including sensors, power supplies, network equipment and related hardware.
Experience operating a variety of hand and power tools and heavy equipment in a safe and efficient manner; experience performing locksmith duties is desirable; experience driving a vehicle with a trailer.
Knowledge of facility maintenance hazards and safety precautions, including applicable OSHA standards.
Ability to perform effective troubleshooting, anticipate and diagnose problems, identify possible solutions, and resolve the problem or recommend the most appropriate solution.
Ability to communicate and work effectively with co-workers, read and interpret standard operating procedures, instructions, and landscaping and construction plans, including blueprints and schematics.
A working knowledge of the Windows operating system; experience using the Microsoft Office Suite (particularly Word, Excel, and Outlook).
Demonstrated ability to work outdoors and perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking, indoors or outdoors; the final candidate can anticipate a pre-employment physical where the ability to move 50-pound boxes and other heavy items must be demonstrated.
Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment.
The candidate selected for this position must successfully pass a pre-employment criminal background investigation and credit history verification; periodic re-checking of criminal background and credit history will be a condition of employment.
Salary and Benefits The Maintenance Field Technician position has a pay rate of $22.22 to $35.55 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply
Submit a completed Employment Application which can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, July 13, 2018 . Further Information In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
Overview of the Office of General Counsel Working in close collaboration with the SANDAG Board of Directors, members of the Executive Office, and employees throughout the organization, the Office of General Counsel has a reputation for providing outstanding legal advice and partnering on projects and initiatives that contribute to the overall success of the agency. SANDAG functions in a complex environment and the Legal team is known for being innovative and proactive in facilitating decisions that support achievement of the agency’s goals. Legal Counsel Role As a member of the six person Office of General Counsel, the Legal Counsel position serves as a technical resource to agency executives and project managers and supports various programs, projects, and services by conducting research and preparing memoranda, opinions, and other legal documents, providing legal guidance related to contracting and procurement processes, coordinating the work of outside counsel, and providing legal guidance and opinions to various committees and working groups as requested. Job Responsibilities This opportunity is best suited for a legal professional with an interest in furthering their expertise in a regional public agency setting. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with management staff. Examples of primary responsibilities include:
Coordinate and assist with the review of a high-volume of Public Records Act requests with other members of the Office of General Counsel; ensure requests are responded to in the time frames required.
Analyze, review, and draft contracts, agreements, real property documents, releases, and other legal documents that bind or obligate SANDAG; provide legal opinions and recommendations to ensure SANDAG is properly and effectively represented; review rules, regulations, and policies to ensure legal compliance with applicable state and federal laws.
Participate in the review and approval of contracts, agreements, amendments, Memoranda of Understanding, task orders, and leases; ensure contracts and agreements are consistent with federal, state, and/or local funding agency requirements and are written in a manner that protects the interests of SANDAG.
Assist in the development and review of language regarding insurance and indemnification in agency contracts; review insurance certificates for adequacy and recommend levels of exposure to insure.
Provide legal guidance on public agency procurement processes including advice to project managers regarding pre-bid qualifications and bid protests.
Support agency business practices related to the operation of a tolled roadway facility, including privacy requirements and supporting efforts to collect past due amounts owed to the agency.
Provide legal guidance on the implementation of an agency-wide document management system.
Assist outside counsel in representing SANDAG in legal proceedings before courts, administrative agencies and boards, arbitrators, and other administrative agencies; assist with conducting legal research, preparing pleadings, briefs, motions, court orders, and other court documents; coordinate the agency’s representation by outside counsel in proceedings.
Support SANDAG against consultant/contractor protests and claims under the Tort Claims Act.
Provide technical legal support to Policy Advisory Committees and Working Groups; assist with the review of meeting agendas and notices; assist with ensuring meeting proceedings, decisions, and recommendations are consistent with and in compliance with public agency meeting requirements and practices such as the Brown Act and Robert’s Rules of Order; present and explain legal issues and opinions in public meetings.
Develop a thorough understanding of the goals and priorities of the agency’s departments in order to support their programs and projects; serve as a strategic partner with project managers to address issues.
Provide general legal guidance and opinions to agency executives, managers, and project managers on a wide variety of legal issues and requirements pertaining to the agency’s programs, projects, services, and responsibilities.
Coordinate activities with those of other divisions and outside agencies and organizations; provide staff assistance to the General Counsel as well as to the Executive Director and Board of Directors as requested; prepare and present staff reports, agendas, and other necessary correspondence.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, confident legal professional with highly developed communication skills and the ability to explain complex issues in an easily-understandable way. An aptitude for analytical thinking and innovation and a commitment to providing outstanding service while meeting numerous time-sensitive deadlines also are important characteristics. The minimum education, training, and experience qualifications include a Juris Doctorate from an accredited law school and one to four years of recent professional legal experience as an attorney focusing on municipal or other governmental law. Status as a member in good standing of the State Bar of California is required. The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of legal principles, practices, and procedures relating to administrative, contract, insurance, real property, transportation, land use, environmental, and construction matters particularly as applied to public agencies; knowledge of specific laws relevant to California local government agencies including the California Government Code, California Public Records Act, and the Political Reform Act.
Demonstrated ability to interpret and apply federal, state, and local laws, codes, policies, and regulations pertaining to municipal finance, parliamentary procedures, and other legal proceedings; experience analyzing legal issues and applying relevant legal principles and practices; ability to evaluate alternatives and recommend an effective course of action.
Experience collaborating and coordinating with other Legal team members and project managers to support responses to requests made under the Public Records Act or to gather information necessary for legal proceedings.
Knowledge of standard public agency methodologies and strategies used in the competitive procurement of products and professional services; demonstrated knowledge and experience with rules, regulations, and laws related to public agency contracts including the California Public Contract Code; familiarity with local and federal public procurement laws.
Familiarity with laws relevant to California local government agencies relevant to federal and state regulations related to transportation and transit related issues; familiarity with statutes applicable to the Federal Transit Administration (FTA), Federal Highway Administration (FHWA), and the California Department of Transportation (Caltrans) is highly desirable.
Knowledge of the California Environmental Quality Act (CEQA) and the National Environmental Policy Act (NEPA) and their application to regional projects is highly desirable.
Experience working with local elected officials and supporting public boards, committees, and/or working groups by providing legal advice and ensuring compliance with the Robert’s Rules of Order and the Brown Act is desirable; knowledge of the California Tort Claims Act.
Experience preparing a variety of legal documents, inter-agency agreements, Memorandums of Understanding, and correspondence; ability to prepare and present legal information in a clear and concise manner, both orally and in writing; ability to make effective legal arguments.
Ability to exercise good judgment and make sound decisions on legal casework; ability to work effectively with outside counsel and employees in a sensitive and diplomatic manner.
Familiarity with litigation and other legal proceedings and the ability to review and coordinate with outside counsel on legal matters.
Familiarity with the use of trademarks, intellectual property, and copyrights.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Legal Counsel position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Counsel I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Counsel I - $61,928 to $99,084 per year; Counsel II - $68,275 to $109,241 per year; Associate Counsel - $75,274 to $120,438 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on Monday, July 9, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe an example of how you have helped a client achieve a project objective in the face of challenging circumstances. Candidate Selection and Notification Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Overview of the Office of General Counsel Working in close collaboration with the SANDAG Board of Directors, members of the Executive Office, and employees throughout the organization, the Office of General Counsel has a reputation for providing outstanding legal advice and partnering on projects and initiatives that contribute to the overall success of the agency. SANDAG functions in a complex environment and the Legal team is known for being innovative and proactive in facilitating decisions that support achievement of the agency’s goals. Legal Counsel Role As a member of the six person Office of General Counsel, the Legal Counsel position serves as a technical resource to agency executives and project managers and supports various programs, projects, and services by conducting research and preparing memoranda, opinions, and other legal documents, providing legal guidance related to contracting and procurement processes, coordinating the work of outside counsel, and providing legal guidance and opinions to various committees and working groups as requested. Job Responsibilities This opportunity is best suited for a legal professional with an interest in furthering their expertise in a regional public agency setting. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with management staff. Examples of primary responsibilities include:
Coordinate and assist with the review of a high-volume of Public Records Act requests with other members of the Office of General Counsel; ensure requests are responded to in the time frames required.
Analyze, review, and draft contracts, agreements, real property documents, releases, and other legal documents that bind or obligate SANDAG; provide legal opinions and recommendations to ensure SANDAG is properly and effectively represented; review rules, regulations, and policies to ensure legal compliance with applicable state and federal laws.
Participate in the review and approval of contracts, agreements, amendments, Memoranda of Understanding, task orders, and leases; ensure contracts and agreements are consistent with federal, state, and/or local funding agency requirements and are written in a manner that protects the interests of SANDAG.
Assist in the development and review of language regarding insurance and indemnification in agency contracts; review insurance certificates for adequacy and recommend levels of exposure to insure.
Provide legal guidance on public agency procurement processes including advice to project managers regarding pre-bid qualifications and bid protests.
Support agency business practices related to the operation of a tolled roadway facility, including privacy requirements and supporting efforts to collect past due amounts owed to the agency.
Provide legal guidance on the implementation of an agency-wide document management system.
Assist outside counsel in representing SANDAG in legal proceedings before courts, administrative agencies and boards, arbitrators, and other administrative agencies; assist with conducting legal research, preparing pleadings, briefs, motions, court orders, and other court documents; coordinate the agency’s representation by outside counsel in proceedings.
Support SANDAG against consultant/contractor protests and claims under the Tort Claims Act.
Provide technical legal support to Policy Advisory Committees and Working Groups; assist with the review of meeting agendas and notices; assist with ensuring meeting proceedings, decisions, and recommendations are consistent with and in compliance with public agency meeting requirements and practices such as the Brown Act and Robert’s Rules of Order; present and explain legal issues and opinions in public meetings.
Develop a thorough understanding of the goals and priorities of the agency’s departments in order to support their programs and projects; serve as a strategic partner with project managers to address issues.
Provide general legal guidance and opinions to agency executives, managers, and project managers on a wide variety of legal issues and requirements pertaining to the agency’s programs, projects, services, and responsibilities.
Coordinate activities with those of other divisions and outside agencies and organizations; provide staff assistance to the General Counsel as well as to the Executive Director and Board of Directors as requested; prepare and present staff reports, agendas, and other necessary correspondence.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, confident legal professional with highly developed communication skills and the ability to explain complex issues in an easily-understandable way. An aptitude for analytical thinking and innovation and a commitment to providing outstanding service while meeting numerous time-sensitive deadlines also are important characteristics. The minimum education, training, and experience qualifications include a Juris Doctorate from an accredited law school and one to four years of recent professional legal experience as an attorney focusing on municipal or other governmental law. Status as a member in good standing of the State Bar of California is required. The following information describes the specific types of career experiences that are most relevant to this position.
Knowledge of legal principles, practices, and procedures relating to administrative, contract, insurance, real property, transportation, land use, environmental, and construction matters particularly as applied to public agencies; knowledge of specific laws relevant to California local government agencies including the California Government Code, California Public Records Act, and the Political Reform Act.
Demonstrated ability to interpret and apply federal, state, and local laws, codes, policies, and regulations pertaining to municipal finance, parliamentary procedures, and other legal proceedings; experience analyzing legal issues and applying relevant legal principles and practices; ability to evaluate alternatives and recommend an effective course of action.
Experience collaborating and coordinating with other Legal team members and project managers to support responses to requests made under the Public Records Act or to gather information necessary for legal proceedings.
Knowledge of standard public agency methodologies and strategies used in the competitive procurement of products and professional services; demonstrated knowledge and experience with rules, regulations, and laws related to public agency contracts including the California Public Contract Code; familiarity with local and federal public procurement laws.
Familiarity with laws relevant to California local government agencies relevant to federal and state regulations related to transportation and transit related issues; familiarity with statutes applicable to the Federal Transit Administration (FTA), Federal Highway Administration (FHWA), and the California Department of Transportation (Caltrans) is highly desirable.
Knowledge of the California Environmental Quality Act (CEQA) and the National Environmental Policy Act (NEPA) and their application to regional projects is highly desirable.
Experience working with local elected officials and supporting public boards, committees, and/or working groups by providing legal advice and ensuring compliance with the Robert’s Rules of Order and the Brown Act is desirable; knowledge of the California Tort Claims Act.
Experience preparing a variety of legal documents, inter-agency agreements, Memorandums of Understanding, and correspondence; ability to prepare and present legal information in a clear and concise manner, both orally and in writing; ability to make effective legal arguments.
Ability to exercise good judgment and make sound decisions on legal casework; ability to work effectively with outside counsel and employees in a sensitive and diplomatic manner.
Familiarity with litigation and other legal proceedings and the ability to review and coordinate with outside counsel on legal matters.
Familiarity with the use of trademarks, intellectual property, and copyrights.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Legal Counsel position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Counsel I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Counsel I - $61,928 to $99,084 per year; Counsel II - $68,275 to $109,241 per year; Associate Counsel - $75,274 to $120,438 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on Monday, July 9, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe an example of how you have helped a client achieve a project objective in the face of challenging circumstances. Candidate Selection and Notification Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Economic and Demographic Analysis and Modeling Program
The Data, Analytics, and Modeling Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The common theme is data. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG. The Economic and Demographic Analysis and Modeling (EDAM) team develops socioeconomic forecasts of population, housing, employment, income, and land use, and conducts analyses to support research and planning studies as well as policy development initiatives. As regional issues become more complex, the demands and expectations of our modeling program have also increased. To meet these challenges, SANDAG has committed the resources necessary to develop a more robust, agile, and integrated modeling infrastructure.
Program Manager Role
The Program Manager leads a team of five highly-talented professionals who develop and maintain regional and sub-regional models, produce estimates and forecasts of demographic, economic, and land use data, and perform complex analyses for projects and studies. The economic and demographic modeling function is highly integrated with the transportation modeling function, and this position works closely with the Manager of Transportation Analysis and Modeling, and project managers throughout the organization to support short- and long-term regional planning activities. The ability to provide strategic leadership and technical expertise for program enhancement efforts and manage multiple inter-departmental and cross-functional project teams is an essential part of the role.
Job Responsibilities
This position is best suited for an experienced, hands-on, economic or demographic modeling professional with expertise in leading a technical team. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Manage a service-oriented modeling program that focuses on providing consistent, accurate information to customers within the agency and throughout the San Diego region; coordinate, review, and evaluate staff, resources, budget, work plans, and projects assigned to the EDAM team.
Work in close collaboration with SANDAG executive team members, internal project partners and clients, and consultants to manage and coordinate multiple program areas and long-range projects with competing and interdependent timelines.
Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff with expertise in regional economics and demography, programming, and modeling.
Provide strategic vision and technical expertise in the field of regional data modeling systems and participate in the development of public policy recommendations on issues such as population growth, transportation, housing, environmental management, economic development, public safety, and binational coordination.
Oversee economic and demographic model development, estimation, programming, calibration, validation, application, and documentation of forecasting models.
Oversee and conduct complex research, statistical analysis, and modeling related to socioeconomic forecasts, and demographic and economic analysis.
Ensure modeling technologies, tools, and analytical capabilities are reliable, credible, and are effective for supporting long-range planning efforts such as The Regional Plan, Regional Growth Forecasts, various grant programs, and other initiatives supporting affordable housing, sustainable communities, smart growth, and other such initiatives.
Oversee the development and maintenance of technical documentation for economic and demographic forecasting programs and procedures; ensure accurate and organized records and reports.
Develop and implement new or revised programs, policies, procedures, and methods of operation; monitor and evaluate various systems and processes; recommend and implement enhancements to ensure effective systems and services are in place.
Coordinate and/or participate on inter-departmental and inter-agency teams assembled for modeling, analyses, and planning related projects; foster collaborative working relationships with local jurisdictions, Caltrans, and other public agencies.
Prepare and present written, oral, and visual reports to policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public.
Develop Requests for Proposals, scopes of work, and project budgets; evaluate competitive project proposals and make recommendations for consultant selection; manage project consultants and ensure projects are completed on schedule, within the prescribed budget, and with a high-level of effectiveness.
Coordinate the development and administration of the annual budget for the EDAM team; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; prepare and implement budgetary adjustments as necessary.
Provide highly technical and complex assistance to the Department Director of Data, Analytics, and Modeling and serve on the department’s management team.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who can lead and manage, and who has an aptitude for strategic and analytical thinking, the ability to work collaboratively, and exceptional communication skills The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in economics, demography, geography, planning, mathematics, or a related field and seven years of recent experience leading regional land use, real estate, demographic, or economic forecasting and estimation projects and programs, including two years of supervisory experience. The following information describes the specific types of career experiences that are most relevant to this position.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated experience managing or leading a comprehensive, service-oriented modeling program; ability to integrate excellent technical abilities and knowledge with a big-picture understanding of the regional planning process.
Demonstrated experience monitoring program and project performance measures including budget, schedule, and resource requirements; experience coordinating project teams and monitoring work performance; experience providing project coordination, project control, and support for assigned initiatives.
Demonstrated experience managing a complex system of regional data models; ability to deploy state-of-the art methods for efficient maintenance, quality control procedures, and to verify the accuracy and reliability of the tools.
Knowledge of the principles, practices, and objectives of regional planning, and experience leading staff in producing estimates and forecasts of demographic, economic, land use, and real estate data, and performing complex analysis for projects and studies.
Direct experience in the development and use of regional forecasting models and sub-regional growth allocation models; experience with model development, estimation, programming, calibration, validation, application, and documentation of economic and demographic forecasting models.
Familiarity with formalized data governance processes and procedures.
Knowledge of statistical theory, methods, and programs used to analyze data and estimate various econometric parameters for demographic and economic models.
Knowledge of economic forecasting applications and software, and computer programming languages such as Python, SQL, SPSS, SASS, and R.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials and community groups; the ability to gain cooperation and consensus through discussion and persuasion.
Experience communicating highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Experience coordinating projects through consultants including development of RFPs or other bid solicitations, scopes of work, budgets, and schedules, consultant/vendor selection, and contract management.
Knowledge of the principles and practices of budget preparation and administration; ability to develop accurate budget projections with subsequent administration and control of expenditures; ability to analyze and interpret financial data and prepare reports and recommendations.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Program Manager position has an annual salary range of $82,989 to $132,783; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for the position will begin on June 29, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Additional Application Requirement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. At a programmatic level, describe the strategies and steps you have used to ensure the quality and accuracy of data used in forecasting. 2. Describe your approach to leadership and provide an example of a recent leadership success. Candidate Selection and Notification
Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
Full Time
Economic and Demographic Analysis and Modeling Program
The Data, Analytics, and Modeling Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The common theme is data. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG. The Economic and Demographic Analysis and Modeling (EDAM) team develops socioeconomic forecasts of population, housing, employment, income, and land use, and conducts analyses to support research and planning studies as well as policy development initiatives. As regional issues become more complex, the demands and expectations of our modeling program have also increased. To meet these challenges, SANDAG has committed the resources necessary to develop a more robust, agile, and integrated modeling infrastructure.
Program Manager Role
The Program Manager leads a team of five highly-talented professionals who develop and maintain regional and sub-regional models, produce estimates and forecasts of demographic, economic, and land use data, and perform complex analyses for projects and studies. The economic and demographic modeling function is highly integrated with the transportation modeling function, and this position works closely with the Manager of Transportation Analysis and Modeling, and project managers throughout the organization to support short- and long-term regional planning activities. The ability to provide strategic leadership and technical expertise for program enhancement efforts and manage multiple inter-departmental and cross-functional project teams is an essential part of the role.
Job Responsibilities
This position is best suited for an experienced, hands-on, economic or demographic modeling professional with expertise in leading a technical team. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Manage a service-oriented modeling program that focuses on providing consistent, accurate information to customers within the agency and throughout the San Diego region; coordinate, review, and evaluate staff, resources, budget, work plans, and projects assigned to the EDAM team.
Work in close collaboration with SANDAG executive team members, internal project partners and clients, and consultants to manage and coordinate multiple program areas and long-range projects with competing and interdependent timelines.
Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff with expertise in regional economics and demography, programming, and modeling.
Provide strategic vision and technical expertise in the field of regional data modeling systems and participate in the development of public policy recommendations on issues such as population growth, transportation, housing, environmental management, economic development, public safety, and binational coordination.
Oversee economic and demographic model development, estimation, programming, calibration, validation, application, and documentation of forecasting models.
Oversee and conduct complex research, statistical analysis, and modeling related to socioeconomic forecasts, and demographic and economic analysis.
Ensure modeling technologies, tools, and analytical capabilities are reliable, credible, and are effective for supporting long-range planning efforts such as The Regional Plan, Regional Growth Forecasts, various grant programs, and other initiatives supporting affordable housing, sustainable communities, smart growth, and other such initiatives.
Oversee the development and maintenance of technical documentation for economic and demographic forecasting programs and procedures; ensure accurate and organized records and reports.
Develop and implement new or revised programs, policies, procedures, and methods of operation; monitor and evaluate various systems and processes; recommend and implement enhancements to ensure effective systems and services are in place.
Coordinate and/or participate on inter-departmental and inter-agency teams assembled for modeling, analyses, and planning related projects; foster collaborative working relationships with local jurisdictions, Caltrans, and other public agencies.
Prepare and present written, oral, and visual reports to policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public.
Develop Requests for Proposals, scopes of work, and project budgets; evaluate competitive project proposals and make recommendations for consultant selection; manage project consultants and ensure projects are completed on schedule, within the prescribed budget, and with a high-level of effectiveness.
Coordinate the development and administration of the annual budget for the EDAM team; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; prepare and implement budgetary adjustments as necessary.
Provide highly technical and complex assistance to the Department Director of Data, Analytics, and Modeling and serve on the department’s management team.
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who can lead and manage, and who has an aptitude for strategic and analytical thinking, the ability to work collaboratively, and exceptional communication skills The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in economics, demography, geography, planning, mathematics, or a related field and seven years of recent experience leading regional land use, real estate, demographic, or economic forecasting and estimation projects and programs, including two years of supervisory experience. The following information describes the specific types of career experiences that are most relevant to this position.
Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated experience managing or leading a comprehensive, service-oriented modeling program; ability to integrate excellent technical abilities and knowledge with a big-picture understanding of the regional planning process.
Demonstrated experience monitoring program and project performance measures including budget, schedule, and resource requirements; experience coordinating project teams and monitoring work performance; experience providing project coordination, project control, and support for assigned initiatives.
Demonstrated experience managing a complex system of regional data models; ability to deploy state-of-the art methods for efficient maintenance, quality control procedures, and to verify the accuracy and reliability of the tools.
Knowledge of the principles, practices, and objectives of regional planning, and experience leading staff in producing estimates and forecasts of demographic, economic, land use, and real estate data, and performing complex analysis for projects and studies.
Direct experience in the development and use of regional forecasting models and sub-regional growth allocation models; experience with model development, estimation, programming, calibration, validation, application, and documentation of economic and demographic forecasting models.
Familiarity with formalized data governance processes and procedures.
Knowledge of statistical theory, methods, and programs used to analyze data and estimate various econometric parameters for demographic and economic models.
Knowledge of economic forecasting applications and software, and computer programming languages such as Python, SQL, SPSS, SASS, and R.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials and community groups; the ability to gain cooperation and consensus through discussion and persuasion.
Experience communicating highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Experience coordinating projects through consultants including development of RFPs or other bid solicitations, scopes of work, budgets, and schedules, consultant/vendor selection, and contract management.
Knowledge of the principles and practices of budget preparation and administration; ability to develop accurate budget projections with subsequent administration and control of expenditures; ability to analyze and interpret financial data and prepare reports and recommendations.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Program Manager position has an annual salary range of $82,989 to $132,783; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays.
How to Apply
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications for the position will begin on June 29, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org .
Additional Application Requirement
To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. At a programmatic level, describe the strategies and steps you have used to ensure the quality and accuracy of data used in forecasting. 2. Describe your approach to leadership and provide an example of a recent leadership success. Candidate Selection and Notification
Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
Toll Operations Program The Operations department supports the SANDAG vision to provide more travel services and options for the region’s residents, and use innovative, technology-based solutions to better manage the transportation network. In support of this vision, the department is responsible for managing the regional tolling facilities - the existing South Bay Expressway, a 10-mile toll road located in the southern part of San Diego County and the I-15 Managed Lanes, a 20-mile high occupancy toll facility in the north county inland area, as well as planning future tolling facilities in connection with the new border crossing and additional express lanes throughout the San Diego region. In addition, the department oversees the region’s motorist aid programs including the system of highway call boxes for motorists in distress, and the Freeway Service Patrol (FSP) program – providing assistance to stranded motorists which helps to relieve congestion and improve safety on the region’s busiest freeways. Division Director of Toll Operations This new position will oversee and direct the ongoing operational activities of the South Bay Expressway and the I-15 Express Lanes which involves management-level coordination across many work groups within the Operations department including Customer Service, Tolling and Customer Information Systems, Roadway Operations, the Project Management Office, and Intelligent Transportation Systems, as well as coordination with other agency departments and external organizations. The focus of this role in the upcoming year will be on completing the deployment of a regional back office system, upgrading the roadway toll collection systems, supporting the rollout of new transponder technology, and updating business processes to support the implementation. The primary workplace will be the SANDAG offices in Otay Mesa. This is an at-will Employment Opportunity. Job Responsibilities This opportunity is for an experienced senior manager or executive; someone who can provide vision and strategic leadership for the Toll Operations program as well as oversee the day-to-day operations and administration. The primary responsibilities for this position include:
Oversee the operations, performance, maintenance, and administration of regional tolling and managed lane facilities and roadway operations including customer service, account and revenue management, roadway and roadside facilities, toll collection equipment, security, and traffic management.
Oversee the development and implementation of the Toll Operations elements of the agency’s regional operations, capital improvement, and planning program budgets.
Build upon the success of existing programs and services by providing leadership to further integrate tolling and transportation management in planning, project development, and other agency initiatives; foster collaborative partnerships with key internal and external stakeholders by enhancing and expanding programs and services that use the latest technology and best practices within the industry.
Oversee and continue the development of long-term strategic plans for program areas such as the Freeway Service Patrol and Motorist Aid initiatives.
Provide leadership for developing, monitoring, and evaluating business operations, processes, and procedures that enhance program effectiveness; facilitate division and departmental improvement initiatives that streamline business practices while ensuring compliance with regulations, laws, and financial obligations.
Oversee the preparation of system-wide as well as project specific plans, studies, and programs; ensure that near-term work products are consistent with long-range plans.
Oversee revenue and bond repayment requirements in accordance with internal policies, applicable regulations, bond covenants, and grant repayment obligations.
Supervise, mentor, train, and provide career development opportunities for a team of professional, technical, and operations staff.
Oversee and coordinate the staff, resources, budget, work plans, and projects assigned to the division; review and evaluate work products, methods, and procedures.
Contribute as an active participant of the Operations Department management team in the development of strategic planning efforts and addressing policy and management issues.
Serve as a representative of senior management on task forces, committees, and working groups at the regional, state, national, and multi-national level.
Collaborate with member agencies to discuss agency policies and procedures; respond to and resolve difficult and sensitive inquiries and complaints.
Make written and oral presentations to boards, committees, and other groups, and represent the department to other agency departments, elected officials, and outside agencies; explain, justify, and defend programs, policies, and activities; negotiate and resolve sensitive, significant, and controversial issues.
Provide complex staff assistance to the Department Director of Operations.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has leadership and management experience, an aptitude for analytical thinking and strategic planning, the ability to work collaboratively, and exceptional communication skills. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, engineering, business administration, finance, or a related field, and eight years of progressive career development managing and administering complex programs and services, preferably in a public agency environment, including four years of supervisory and management experience. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of and experience with the operations of transportation facilities and related programs and services; demonstrated understanding of recent developments and current trends related to tolling and congestion pricing.
Demonstrated knowledge and experience providing administrative, management, and professional leadership and direction for a comprehensive program.
Demonstrated knowledge and experience with business management practices that have led to improved operational effectiveness and / or profitability; experience managing a diverse business enterprise that includes technical, business administration, customer service, marketing, operations, accounting, field maintenance, and support services.
Demonstrated experience developing and managing a capital improvement program; and the ability to deliver capital projects.
Ability to plan, organize, direct, and coordinate the work of management, supervisory, professional, technical, and administrative support personnel; experience evaluating internal business processes and balancing workload with staff resources.
Demonstrated knowledge and experience with business development activities that lead to greater awareness of tolling and transportation programs, services, and resources throughout the region; ability to identify and foster business relationships that result in increased program revenue.
Demonstrated ability to evaluate financial and operational feasibility; the ability to develop a business case and make recommendations for implementation.
Demonstrated ability to drive and manage complex organizational change; the ability to effectively manage and deliver outcomes in the face of competing priorities.
Demonstrated knowledge of advanced principles and practices of government budget preparation and control; ability to prepare and administer large and complex budgets; ability to allocate limited resources in a cost-effective manner.
Demonstrated ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of division goals.
Demonstrated understanding and ability to interpret and apply pertinent Federal, State, and local laws, codes, policies, procedures, and regulations.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public; ability to gain cooperation and consensus through discussion and persuasion.
Ability to communicate highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Knowledge of the Department of Transportation (Caltrans), Federal Transit Administration (FTA), Federal Highway Administration (FHWA), and the Transportation Infrastructure Finance and Innovation Act (TIFIA); knowledge of social, political, environmental, operational, and public safety issues related to transportation.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
The candidate selected for this position must successfully pass a pre-employment criminal background and credit history check. Periodic re-checking of criminal background and credit history will be a condition of employment
The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits The Division Director of Toll Operations is considered an executive-level role and has an annual salary range of $105,918 to $169,468; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. In addition to the benefits provided to all employees, this position is eligible for several enhanced benefits which include a Management Benefit valued at 2.5% of salary that can be applied towards time off, health premiums, or deferred compensation, and access to an Executive Health Program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications will begin on Friday, June 22, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe the strategies and steps you have used to drive organizational change. 2. Describe what you believe to be the biggest challenge facing California toll operators and what you would do to address it. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Toll Operations Program The Operations department supports the SANDAG vision to provide more travel services and options for the region’s residents, and use innovative, technology-based solutions to better manage the transportation network. In support of this vision, the department is responsible for managing the regional tolling facilities - the existing South Bay Expressway, a 10-mile toll road located in the southern part of San Diego County and the I-15 Managed Lanes, a 20-mile high occupancy toll facility in the north county inland area, as well as planning future tolling facilities in connection with the new border crossing and additional express lanes throughout the San Diego region. In addition, the department oversees the region’s motorist aid programs including the system of highway call boxes for motorists in distress, and the Freeway Service Patrol (FSP) program – providing assistance to stranded motorists which helps to relieve congestion and improve safety on the region’s busiest freeways. Division Director of Toll Operations This new position will oversee and direct the ongoing operational activities of the South Bay Expressway and the I-15 Express Lanes which involves management-level coordination across many work groups within the Operations department including Customer Service, Tolling and Customer Information Systems, Roadway Operations, the Project Management Office, and Intelligent Transportation Systems, as well as coordination with other agency departments and external organizations. The focus of this role in the upcoming year will be on completing the deployment of a regional back office system, upgrading the roadway toll collection systems, supporting the rollout of new transponder technology, and updating business processes to support the implementation. The primary workplace will be the SANDAG offices in Otay Mesa. This is an at-will Employment Opportunity. Job Responsibilities This opportunity is for an experienced senior manager or executive; someone who can provide vision and strategic leadership for the Toll Operations program as well as oversee the day-to-day operations and administration. The primary responsibilities for this position include:
Oversee the operations, performance, maintenance, and administration of regional tolling and managed lane facilities and roadway operations including customer service, account and revenue management, roadway and roadside facilities, toll collection equipment, security, and traffic management.
Oversee the development and implementation of the Toll Operations elements of the agency’s regional operations, capital improvement, and planning program budgets.
Build upon the success of existing programs and services by providing leadership to further integrate tolling and transportation management in planning, project development, and other agency initiatives; foster collaborative partnerships with key internal and external stakeholders by enhancing and expanding programs and services that use the latest technology and best practices within the industry.
Oversee and continue the development of long-term strategic plans for program areas such as the Freeway Service Patrol and Motorist Aid initiatives.
Provide leadership for developing, monitoring, and evaluating business operations, processes, and procedures that enhance program effectiveness; facilitate division and departmental improvement initiatives that streamline business practices while ensuring compliance with regulations, laws, and financial obligations.
Oversee the preparation of system-wide as well as project specific plans, studies, and programs; ensure that near-term work products are consistent with long-range plans.
Oversee revenue and bond repayment requirements in accordance with internal policies, applicable regulations, bond covenants, and grant repayment obligations.
Supervise, mentor, train, and provide career development opportunities for a team of professional, technical, and operations staff.
Oversee and coordinate the staff, resources, budget, work plans, and projects assigned to the division; review and evaluate work products, methods, and procedures.
Contribute as an active participant of the Operations Department management team in the development of strategic planning efforts and addressing policy and management issues.
Serve as a representative of senior management on task forces, committees, and working groups at the regional, state, national, and multi-national level.
Collaborate with member agencies to discuss agency policies and procedures; respond to and resolve difficult and sensitive inquiries and complaints.
Make written and oral presentations to boards, committees, and other groups, and represent the department to other agency departments, elected officials, and outside agencies; explain, justify, and defend programs, policies, and activities; negotiate and resolve sensitive, significant, and controversial issues.
Provide complex staff assistance to the Department Director of Operations.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has leadership and management experience, an aptitude for analytical thinking and strategic planning, the ability to work collaboratively, and exceptional communication skills. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, engineering, business administration, finance, or a related field, and eight years of progressive career development managing and administering complex programs and services, preferably in a public agency environment, including four years of supervisory and management experience. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of and experience with the operations of transportation facilities and related programs and services; demonstrated understanding of recent developments and current trends related to tolling and congestion pricing.
Demonstrated knowledge and experience providing administrative, management, and professional leadership and direction for a comprehensive program.
Demonstrated knowledge and experience with business management practices that have led to improved operational effectiveness and / or profitability; experience managing a diverse business enterprise that includes technical, business administration, customer service, marketing, operations, accounting, field maintenance, and support services.
Demonstrated experience developing and managing a capital improvement program; and the ability to deliver capital projects.
Ability to plan, organize, direct, and coordinate the work of management, supervisory, professional, technical, and administrative support personnel; experience evaluating internal business processes and balancing workload with staff resources.
Demonstrated knowledge and experience with business development activities that lead to greater awareness of tolling and transportation programs, services, and resources throughout the region; ability to identify and foster business relationships that result in increased program revenue.
Demonstrated ability to evaluate financial and operational feasibility; the ability to develop a business case and make recommendations for implementation.
Demonstrated ability to drive and manage complex organizational change; the ability to effectively manage and deliver outcomes in the face of competing priorities.
Demonstrated knowledge of advanced principles and practices of government budget preparation and control; ability to prepare and administer large and complex budgets; ability to allocate limited resources in a cost-effective manner.
Demonstrated ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of division goals.
Demonstrated understanding and ability to interpret and apply pertinent Federal, State, and local laws, codes, policies, procedures, and regulations.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public; ability to gain cooperation and consensus through discussion and persuasion.
Ability to communicate highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences.
Knowledge of the Department of Transportation (Caltrans), Federal Transit Administration (FTA), Federal Highway Administration (FHWA), and the Transportation Infrastructure Finance and Innovation Act (TIFIA); knowledge of social, political, environmental, operational, and public safety issues related to transportation.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
The candidate selected for this position must successfully pass a pre-employment criminal background and credit history check. Periodic re-checking of criminal background and credit history will be a condition of employment
The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits The Division Director of Toll Operations is considered an executive-level role and has an annual salary range of $105,918 to $169,468; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. In addition to the benefits provided to all employees, this position is eligible for several enhanced benefits which include a Management Benefit valued at 2.5% of salary that can be applied towards time off, health premiums, or deferred compensation, and access to an Executive Health Program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications will begin on Friday, June 22, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe the strategies and steps you have used to drive organizational change. 2. Describe what you believe to be the biggest challenge facing California toll operators and what you would do to address it. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
Otay Mesa, San Diego, CA, USA
Job Responsibilities
Provide prompt, courteous, and helpful assistance to customers that results in a lasting positive impression of SANDAG and the toll road.
Collect and register cash and credit card toll payments for all vehicles driving though the assigned toll lane.
Perform basic mathematical calculations to verify amounts tendered, check currency received for counterfeit bills, provide change for payments, and issue a machine printed receipt.
Provide information to customers regarding FasTrak; respond to general questions regarding local roads and area attractions.
Perform beginning of day and end of day check in/out procedures; prepare and submit a daily report of toll collections.
Assist with the development of new or revised toll collection systems, procedures, and methods of operation; assist with recommending and implementing enhancements to ensure effective systems and services are in place.
Participate in meetings with co-workers; provide assistance to senior staff.
The job will be performed outdoors in a toll booth that is heated, air conditioned, and equipped with a chair.
Experience and Qualifications
Candidates should possess a high school diploma, or equivalent, and one year of recent experience in a customer service or cashier environment. Key qualifications for these positions include:
Experience working in a face-to-face customer service environment
Experience collecting money, making change, and processing transactions swiftly and accurately; ability to perform basic mathematical calculations.
Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult customer interactions is desirable.
Familiarity with roads and area attractions within the general vicinity is desirable.
Ability to understand basic laws, rules, and regulations pertinent to toll collections and the safety of passengers.
Excellent verbal communication skills including appropriate use of the English language; Spanish language skills are desirable.
The selected candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment.
The selected candidates also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidates will be permitted to drive for SANDAG business.
Salary and Benefits The Toll Plaza Attendant positions have a pay rate of $12.00 to $20.94 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply Submit a completed Employment Application , and the required Application Supplement. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. Application Supplement To help us further evaluate the skills and experience of individuals interested in these positions, applicants are asked to respond to the Supplemental Question below. The information can be up to 250 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Please provide an example of a time when you had to resolve a difficult customer situation. What approach did you use to resolve the situation? Further Information SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Job Responsibilities
Provide prompt, courteous, and helpful assistance to customers that results in a lasting positive impression of SANDAG and the toll road.
Collect and register cash and credit card toll payments for all vehicles driving though the assigned toll lane.
Perform basic mathematical calculations to verify amounts tendered, check currency received for counterfeit bills, provide change for payments, and issue a machine printed receipt.
Provide information to customers regarding FasTrak; respond to general questions regarding local roads and area attractions.
Perform beginning of day and end of day check in/out procedures; prepare and submit a daily report of toll collections.
Assist with the development of new or revised toll collection systems, procedures, and methods of operation; assist with recommending and implementing enhancements to ensure effective systems and services are in place.
Participate in meetings with co-workers; provide assistance to senior staff.
The job will be performed outdoors in a toll booth that is heated, air conditioned, and equipped with a chair.
Experience and Qualifications
Candidates should possess a high school diploma, or equivalent, and one year of recent experience in a customer service or cashier environment. Key qualifications for these positions include:
Experience working in a face-to-face customer service environment
Experience collecting money, making change, and processing transactions swiftly and accurately; ability to perform basic mathematical calculations.
Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult customer interactions is desirable.
Familiarity with roads and area attractions within the general vicinity is desirable.
Ability to understand basic laws, rules, and regulations pertinent to toll collections and the safety of passengers.
Excellent verbal communication skills including appropriate use of the English language; Spanish language skills are desirable.
The selected candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment.
The selected candidates also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidates will be permitted to drive for SANDAG business.
Salary and Benefits The Toll Plaza Attendant positions have a pay rate of $12.00 to $20.94 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply Submit a completed Employment Application , and the required Application Supplement. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. Application Supplement To help us further evaluate the skills and experience of individuals interested in these positions, applicants are asked to respond to the Supplemental Question below. The information can be up to 250 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Please provide an example of a time when you had to resolve a difficult customer situation. What approach did you use to resolve the situation? Further Information SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
Overview of the Communications Department The Communications Department proactively conducts outreach, education, and marketing to residents, member agency representatives, business and community leaders, and other stakeholders in support of a broad range of SANDAG programs and initiatives. The team also manages programs to involve various audiences in the regional planning and decision-making processes through workshops, public hearings, and ongoing broad public outreach and feedback programs. Many of the current responsibilities of the Communications Department are focused on developing and implementing strategic communication and marketing plans to support a variety of programs and projects such as San Diego Forward: The 2019-2050 Regional Plan, the North Coast Corridor Program, iCommute, 511, FasTrak, Rapid, Mid-Coast, and others. Through close collaboration with internal project teams, outside stakeholders, and member agencies, this team develops brochures, web pages, advertising campaigns, social media strategies, videos, and other collateral materials. Implementation of these products and services requires innovation, flexibility, resilience, tenacity, and superior attention to detail. Marketing Analyst Role As a member of a 23-person Communications Department, the Marketing Analyst will assist with the development and implementation of strategic programs and initiatives to support marketing, public outreach, and business development efforts for a variety of SANDAG programs and projects, such as iCommute, FasTrak, the 2019 Regional Plan, San Diego Regional Proving Ground, and others. This is a Limited-Term employment opportunity. The position will be funded through June 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for an entry to mid-level marketing professional with a strong interest in gaining experience with comprehensive communications, marketing, and outreach programs. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Collaborate with the iCommute team on Transportation Demand Management (TDM) marketing and outreach efforts; coordinate activities and special events with other SANDAG departments, clients, the public, and outside agencies.
Participate in the Bike to Work Month and Rideshare Month campaigns and provide support services for other iCommute employer outreach programs and services.
Provide marketing services for the regional 511 transportation information program; support initiatives such as education campaigns to build awareness of the Motorist Aid program.
Assist with the implementation of public outreach and engagement strategies to gather input on transportation networks for San Diego Forward: The 2019-2050 Regional Plan.
Identify new marketing opportunities and assist with planning and implementing media and social media strategies; participate in the development of marketing and business development plans to promote and implement new products and improved services.
Assist with a variety of program and project marketing and outreach efforts, which may include campaigns to promote and/or educate the public about FasTrak, Motorist Aid services, and autonomous vehicles.
Analyze and present results of marketing, advertising, and promotional programs to the project team; use project management and workflow tools to support agency efforts.
Research and draft collateral pieces to support marketing programs including ad copy, newsletters, brochures, public service announcements, websites, presentations, social media posts, video scripts/storyboards, and other types of promotional materials.
Review and recommend changes and updates to web content in support of marketing and outreach efforts; prepare webpage content and make website changes.
Participate in the preparation of scopes of work and contract specifications; monitor project budgets, compliance with contractual agreements, and reconcile invoices for payment.
Develop and coordinate media buys for radio, newspaper, television, and/or digital advertising.
Assist with soliciting sponsors/partners and negotiating agreements for events and programs.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is outgoing, organized, and detail-oriented. Excellent communication skills, creativity, analytical capabilities, and the ability to exercise discretion, judgment, and diplomacy when working with clients, vendors, and employees are key characteristics. The minimum education, training, and experience qualifications include a Bachelor’s degree in marketing, business, communications, or a related field and one to four years of progressive career development supporting marketing or communications initiatives. The following information describes the specific types of career experiences that are most relevant to this position.
Experience providing support for a comprehensive communications and/or marketing program.
Knowledge of the principles, practices, and terminology of the marketing/communications industry; familiarity with public outreach and public participation programs designed to engage and inform the community.
Experience assisting with the coordination of various promotional activities and special events such as press briefings, ribbon cuttings, award ceremonies, and community outreach and participation events.
Familiarity with or the ability to learn the principles of Transportation Demand Management (TDM) and regional planning, including concepts, strategies, and current industry developments.
Familiarity with the practices and operations of local print, TV, and radio media outlets; knowledge of social media marketing and digital advertising strategies.
Experience researching and drafting creative materials to support comprehensive marketing efforts such as ad copy, newsletters, brochures, public service announcements, presentations, and other types of promotional materials; experience writing engaging and compelling communications for a variety of audiences and purposes.
Experience reviewing, editing, and developing content for websites; demonstrated knowledge of web writing principles and techniques; and experience coordinating updates and revisions to websites.
Ability to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work.
Ability to communicate with various audiences, using interpersonal, written, and oral communication skills; proficiency with the Spanish language, both oral and written, is desirable.
Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently.
Ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees.
Computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; knowledge of customer relationship management software, project management tools (e.g., SharePoint, Basecamp), email marketing programs (e.g., MailChimp), video editing programs, and digital advertising platforms is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Marketing Analyst position will be filled at the Analyst I, II, or Associate level depending on qualifications and experience of the selected candidate. Positions at the Analyst I and II level are considered entry-level with job duties primarily related to learning and supporting marketing activities. At the Associate level, employees are expected to independently coordinate more complex marketing functions. The annual salary ranges are: Analyst I - $41,488 to $69,037 per year; Analyst II - $45,741 to $76,113, per year; Associate Analyst - $50,429 to $83,915 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, June 1, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to submit up to three recent work samples that illustrate their experience creating a range of marketing pieces. Example content types include: website content; fact sheet, flier, or brochure; a creative brief, or highlights of an integrated campaign (if you developed the theme and messaging). The work samples should be no larger than 8½x11” in page size and no longer than 10 pages in total. A brief description of each work sample is required, including when and where the work was completed, your role in producing the work sample, and the outcomes or metrics resulting from your effort. Links to webpages are not acceptable work samples. The work samples are considered a required component of the employment application; applications received without these items will be screened out of the selection process. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Overview of the Communications Department The Communications Department proactively conducts outreach, education, and marketing to residents, member agency representatives, business and community leaders, and other stakeholders in support of a broad range of SANDAG programs and initiatives. The team also manages programs to involve various audiences in the regional planning and decision-making processes through workshops, public hearings, and ongoing broad public outreach and feedback programs. Many of the current responsibilities of the Communications Department are focused on developing and implementing strategic communication and marketing plans to support a variety of programs and projects such as San Diego Forward: The 2019-2050 Regional Plan, the North Coast Corridor Program, iCommute, 511, FasTrak, Rapid, Mid-Coast, and others. Through close collaboration with internal project teams, outside stakeholders, and member agencies, this team develops brochures, web pages, advertising campaigns, social media strategies, videos, and other collateral materials. Implementation of these products and services requires innovation, flexibility, resilience, tenacity, and superior attention to detail. Marketing Analyst Role As a member of a 23-person Communications Department, the Marketing Analyst will assist with the development and implementation of strategic programs and initiatives to support marketing, public outreach, and business development efforts for a variety of SANDAG programs and projects, such as iCommute, FasTrak, the 2019 Regional Plan, San Diego Regional Proving Ground, and others. This is a Limited-Term employment opportunity. The position will be funded through June 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for an entry to mid-level marketing professional with a strong interest in gaining experience with comprehensive communications, marketing, and outreach programs. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Collaborate with the iCommute team on Transportation Demand Management (TDM) marketing and outreach efforts; coordinate activities and special events with other SANDAG departments, clients, the public, and outside agencies.
Participate in the Bike to Work Month and Rideshare Month campaigns and provide support services for other iCommute employer outreach programs and services.
Provide marketing services for the regional 511 transportation information program; support initiatives such as education campaigns to build awareness of the Motorist Aid program.
Assist with the implementation of public outreach and engagement strategies to gather input on transportation networks for San Diego Forward: The 2019-2050 Regional Plan.
Identify new marketing opportunities and assist with planning and implementing media and social media strategies; participate in the development of marketing and business development plans to promote and implement new products and improved services.
Assist with a variety of program and project marketing and outreach efforts, which may include campaigns to promote and/or educate the public about FasTrak, Motorist Aid services, and autonomous vehicles.
Analyze and present results of marketing, advertising, and promotional programs to the project team; use project management and workflow tools to support agency efforts.
Research and draft collateral pieces to support marketing programs including ad copy, newsletters, brochures, public service announcements, websites, presentations, social media posts, video scripts/storyboards, and other types of promotional materials.
Review and recommend changes and updates to web content in support of marketing and outreach efforts; prepare webpage content and make website changes.
Participate in the preparation of scopes of work and contract specifications; monitor project budgets, compliance with contractual agreements, and reconcile invoices for payment.
Develop and coordinate media buys for radio, newspaper, television, and/or digital advertising.
Assist with soliciting sponsors/partners and negotiating agreements for events and programs.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is outgoing, organized, and detail-oriented. Excellent communication skills, creativity, analytical capabilities, and the ability to exercise discretion, judgment, and diplomacy when working with clients, vendors, and employees are key characteristics. The minimum education, training, and experience qualifications include a Bachelor’s degree in marketing, business, communications, or a related field and one to four years of progressive career development supporting marketing or communications initiatives. The following information describes the specific types of career experiences that are most relevant to this position.
Experience providing support for a comprehensive communications and/or marketing program.
Knowledge of the principles, practices, and terminology of the marketing/communications industry; familiarity with public outreach and public participation programs designed to engage and inform the community.
Experience assisting with the coordination of various promotional activities and special events such as press briefings, ribbon cuttings, award ceremonies, and community outreach and participation events.
Familiarity with or the ability to learn the principles of Transportation Demand Management (TDM) and regional planning, including concepts, strategies, and current industry developments.
Familiarity with the practices and operations of local print, TV, and radio media outlets; knowledge of social media marketing and digital advertising strategies.
Experience researching and drafting creative materials to support comprehensive marketing efforts such as ad copy, newsletters, brochures, public service announcements, presentations, and other types of promotional materials; experience writing engaging and compelling communications for a variety of audiences and purposes.
Experience reviewing, editing, and developing content for websites; demonstrated knowledge of web writing principles and techniques; and experience coordinating updates and revisions to websites.
Ability to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work.
Ability to communicate with various audiences, using interpersonal, written, and oral communication skills; proficiency with the Spanish language, both oral and written, is desirable.
Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently.
Ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees.
Computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; knowledge of customer relationship management software, project management tools (e.g., SharePoint, Basecamp), email marketing programs (e.g., MailChimp), video editing programs, and digital advertising platforms is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Marketing Analyst position will be filled at the Analyst I, II, or Associate level depending on qualifications and experience of the selected candidate. Positions at the Analyst I and II level are considered entry-level with job duties primarily related to learning and supporting marketing activities. At the Associate level, employees are expected to independently coordinate more complex marketing functions. The annual salary ranges are: Analyst I - $41,488 to $69,037 per year; Analyst II - $45,741 to $76,113, per year; Associate Analyst - $50,429 to $83,915 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, June 1, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to submit up to three recent work samples that illustrate their experience creating a range of marketing pieces. Example content types include: website content; fact sheet, flier, or brochure; a creative brief, or highlights of an integrated campaign (if you developed the theme and messaging). The work samples should be no larger than 8½x11” in page size and no longer than 10 pages in total. A brief description of each work sample is required, including when and where the work was completed, your role in producing the work sample, and the outcomes or metrics resulting from your effort. Links to webpages are not acceptable work samples. The work samples are considered a required component of the employment application; applications received without these items will be screened out of the selection process. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
Financial Monitoring and Review SANDAG has great pride in being a fiscally responsible public agency and has implemented rigorous accounting processes and financial reporting procedures to monitor expenses, encumbrances, grant funds, and project budgets, and accurately document various types of financial transactions. The agency has been awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the past nine years. The Accounting Division has a role in supporting all agency programs – through functions such as accounts payable/receivable, payroll, and cash receipts through to cash flow analysis, debt management, and financial reporting. The Accounting team is regarded for their ability to maintain an exceptional level of accuracy and for providing outstanding customer service. Each week the team processes an average of 250 requests for payments to vendors, consultants, and employees. Over the course of the year, these payments total more than $700 million. Accounting Specialist Role The Accounting Specialist will be responsible for preparing vendor checks on a weekly basis and perform associated record keeping. This position requires a high-level of initiative to gather and verify information, frequent interaction with employees and other customers, and adherence to control processes developed to ensure quality and timeliness of payments. Job Responsibilities This position is ideal for a mid-level administrative professional with a strong interest in furthering their expertise in the accounting field. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Prepare regular, accurate, and timely payments to vendors and employees by receiving and organizing the documents needed to process invoices for payment.
Verify account coding and payment authorization on incoming invoices, purchase orders, expense reimbursement claims, travel vouchers, or other payment requests; review for completeness and compliance with established policies, procedures, and executed contracts.
Perform the initial review of consultant invoices; match invoices to corresponding contracts, task orders, or purchase orders; verify labor rates against contract documents; ensure invoices are billed within the appropriate cost code and project; and check for mathematical accuracy.
Research incomplete invoices, invoice inconsistencies, and complex invoicing issues; problem solve and communicate with consultants, SANDAG project managers, and other departments to resolve invoice questions and payment discrepancies.
Perform timely and accurate data entry of payment request information from which weekly accounts payable checks and electronic fund transfers will be prepared; compile, print, obtain authorized signatures, and mail checks and remittance advices; maintain an accurate file of disbursements.
Research accounts payable inquiries from vendors, staff, and auditors; locate documents and provide copies of documents when requested.
Review contracts and purchase orders to identify and record encumbrances (obligations); process encumbrance revisions or adjustments as necessary.
Track invoices; maintain electronic invoice logs and filing system.
Reconcile various management reports, vendor statements, and financial records.
Generate reports and prepare journal entries as needed; maintain routine financial records and reports using automated accounting software and Excel spreadsheets.
Assist with maintaining accurate data by reviewing transaction journals, control reports, and other financial system reports, performing appropriate adjustments, and balancing and reconciling transactions in accordance with standard practices.
Process work in a manner that results in a complete and evident audit trail; assist in preparing comprehensive and accurate documentation of transactions and adjustments; maintain complete files and records and ensure that all documentation is filed appropriately.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Assist in the preparation of agency records for annual audits and for audits conducted by various governmental agencies.
Assist in ongoing maintenance of automated accounting systems; participate in the development and implementation of new procedures related to accounts payable operations.
Perform a variety of general administrative support work; establish and maintain files; assist with special projects and tasks as assigned.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for candidate who is detail-oriented and organized with a professional attitude and helpful disposition. Excellent communication skills, problem-solving skills, and the ability to use sound judgment and confidentiality when working with employees are essential. The minimum education, training, and experience qualifications include a high school diploma or equivalent and one to five years of recent experience providing support for accounts payable, accounts receivable, or other functions related to the review of invoices for payment, preferably with a government-related organization. Specialized training or college level course work in accounting, business, finance, or a related field is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles and techniques involved in accounts payable administration and related accounting practices such as proofing and balancing of accounts, transactions and/or data entry, and data processing methods used in payment preparation.
Demonstrated experience processing a high-volume and variety of invoices for payment; experience with accurate balancing of accounts and records.
Demonstrated data-entry experience using automated financial accounting software applications and Microsoft Excel; ability to type at a speed necessary for successful job performance.
Ability to perform accurate mathematical computations; reconcile differences; ability to review financial data for accuracy.
Experience researching and compiling financial information; experience producing summary reports from assembled data; ability to analyze data and draw logical conclusions.
Proficiency with file and record management to include hard copy and electronic file records maintenance; ability to keep accurate records with complete, auditable, files and records.
Excellent customer service skills, including strong communication skills; demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Demonstrated ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees; ability to adapt to changing processes.
Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently.
Experience providing administrative support; good working knowledge of modern office procedures, methods, and equipment.
Knowledge of audit principles and practices; experience supporting financial audits is desirable.
Experience preparing general ledger journal entries is desirable.
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; experience using software such as IFAS/One Solution is preferred.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Accounting Specialist position will be filled at the I, II, or III level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Specialist I - $30,641 to $50,987 per year; Specialist II - $32,507 to $54,092 per year; Specialist III - $35,839 to $59,637 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 25, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 200 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe three work habits or strategies that best demonstrate your ability to support a busy team. 2. Please provide an example of a time when you had to deal with an upset customer while communicating invoicing or other accounts payable related information. What steps did you take to help resolve the situation? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Financial Monitoring and Review SANDAG has great pride in being a fiscally responsible public agency and has implemented rigorous accounting processes and financial reporting procedures to monitor expenses, encumbrances, grant funds, and project budgets, and accurately document various types of financial transactions. The agency has been awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the past nine years. The Accounting Division has a role in supporting all agency programs – through functions such as accounts payable/receivable, payroll, and cash receipts through to cash flow analysis, debt management, and financial reporting. The Accounting team is regarded for their ability to maintain an exceptional level of accuracy and for providing outstanding customer service. Each week the team processes an average of 250 requests for payments to vendors, consultants, and employees. Over the course of the year, these payments total more than $700 million. Accounting Specialist Role The Accounting Specialist will be responsible for preparing vendor checks on a weekly basis and perform associated record keeping. This position requires a high-level of initiative to gather and verify information, frequent interaction with employees and other customers, and adherence to control processes developed to ensure quality and timeliness of payments. Job Responsibilities This position is ideal for a mid-level administrative professional with a strong interest in furthering their expertise in the accounting field. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Prepare regular, accurate, and timely payments to vendors and employees by receiving and organizing the documents needed to process invoices for payment.
Verify account coding and payment authorization on incoming invoices, purchase orders, expense reimbursement claims, travel vouchers, or other payment requests; review for completeness and compliance with established policies, procedures, and executed contracts.
Perform the initial review of consultant invoices; match invoices to corresponding contracts, task orders, or purchase orders; verify labor rates against contract documents; ensure invoices are billed within the appropriate cost code and project; and check for mathematical accuracy.
Research incomplete invoices, invoice inconsistencies, and complex invoicing issues; problem solve and communicate with consultants, SANDAG project managers, and other departments to resolve invoice questions and payment discrepancies.
Perform timely and accurate data entry of payment request information from which weekly accounts payable checks and electronic fund transfers will be prepared; compile, print, obtain authorized signatures, and mail checks and remittance advices; maintain an accurate file of disbursements.
Research accounts payable inquiries from vendors, staff, and auditors; locate documents and provide copies of documents when requested.
Review contracts and purchase orders to identify and record encumbrances (obligations); process encumbrance revisions or adjustments as necessary.
Track invoices; maintain electronic invoice logs and filing system.
Reconcile various management reports, vendor statements, and financial records.
Generate reports and prepare journal entries as needed; maintain routine financial records and reports using automated accounting software and Excel spreadsheets.
Assist with maintaining accurate data by reviewing transaction journals, control reports, and other financial system reports, performing appropriate adjustments, and balancing and reconciling transactions in accordance with standard practices.
Process work in a manner that results in a complete and evident audit trail; assist in preparing comprehensive and accurate documentation of transactions and adjustments; maintain complete files and records and ensure that all documentation is filed appropriately.
Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner.
Assist in the preparation of agency records for annual audits and for audits conducted by various governmental agencies.
Assist in ongoing maintenance of automated accounting systems; participate in the development and implementation of new procedures related to accounts payable operations.
Perform a variety of general administrative support work; establish and maintain files; assist with special projects and tasks as assigned.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for candidate who is detail-oriented and organized with a professional attitude and helpful disposition. Excellent communication skills, problem-solving skills, and the ability to use sound judgment and confidentiality when working with employees are essential. The minimum education, training, and experience qualifications include a high school diploma or equivalent and one to five years of recent experience providing support for accounts payable, accounts receivable, or other functions related to the review of invoices for payment, preferably with a government-related organization. Specialized training or college level course work in accounting, business, finance, or a related field is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles and techniques involved in accounts payable administration and related accounting practices such as proofing and balancing of accounts, transactions and/or data entry, and data processing methods used in payment preparation.
Demonstrated experience processing a high-volume and variety of invoices for payment; experience with accurate balancing of accounts and records.
Demonstrated data-entry experience using automated financial accounting software applications and Microsoft Excel; ability to type at a speed necessary for successful job performance.
Ability to perform accurate mathematical computations; reconcile differences; ability to review financial data for accuracy.
Experience researching and compiling financial information; experience producing summary reports from assembled data; ability to analyze data and draw logical conclusions.
Proficiency with file and record management to include hard copy and electronic file records maintenance; ability to keep accurate records with complete, auditable, files and records.
Excellent customer service skills, including strong communication skills; demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Demonstrated ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees; ability to adapt to changing processes.
Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently.
Experience providing administrative support; good working knowledge of modern office procedures, methods, and equipment.
Knowledge of audit principles and practices; experience supporting financial audits is desirable.
Experience preparing general ledger journal entries is desirable.
Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; experience using software such as IFAS/One Solution is preferred.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Accounting Specialist position will be filled at the I, II, or III level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Specialist I - $30,641 to $50,987 per year; Specialist II - $32,507 to $54,092 per year; Specialist III - $35,839 to $59,637 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 25, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 200 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe three work habits or strategies that best demonstrate your ability to support a busy team. 2. Please provide an example of a time when you had to deal with an upset customer while communicating invoicing or other accounts payable related information. What steps did you take to help resolve the situation? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
Goods Movement Planning Situated between major production, trade, and population centers, San Diego features a wide array of freight transportation and infrastructure components. The freight network includes interstate and state highways, Class I freight rail operations, two short line railroad operations, airport cargo systems, the Port of San Diego with two working marine terminals, and the Otay Mesa and Tecate commercial border crossings. A main responsibility of the team includes involvement in the Goods Movement Strategy (GMS) component of the SANDAG Regional Plan. The GMS considers the growing importance of freight and goods movement to the region’s economic prosperity, and seeks to balance regional and national freight priorities. Key areas of importance within this strategy include: balancing public, private, and community issues, the dominant use of trucks to transport goods, and bottlenecks at gateways. In support of this strategy, one of the major areas of focus for the position is supporting the planning, development, and implementation of port related projects, highway projects, rail projects and the new State Route 11/Otay Mesa East Port of Entry. Transportation Planner - Goods Movement Role The Transportation Planner will develop and maintain relationships with stakeholders to coordinate regional transportation projects, and participate in the development, preparation, and implementation of a diverse range of comprehensive, multi-modal, long-range regional transportation planning projects and studies. Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering his or her expertise in transportation and freight system planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Participate in the development, preparation, and implementation of a diverse range of transportation and border planning projects and programs designed to implement the goods movement elements of long-range regional transportation and land use plans.
Participate in multi-modal transportation planning, goods movement, and freight-system projects and studies at the corridor or subregional level, including binational projects with Baja California, Mexico.
Participate in and coordinate the air quality and climate change elements of goods movement planning and monitoring; assist with development of air quality conformity determinations for SANDAG transportation plans and programs.
Research, compile, and analyze data to support the development of corridor-level transportation improvement plans that align with the objectives of regional transportation and land use plans.
Participate in subregional project teams with other staff members and representatives from partner organizations to effectively coordinate the development and implementation of regional transportation projects.
Participate in public outreach and community involvement activities related to transportation planning efforts.
Collect, compile, and analyze data for use in regional planning studies; identify trends and make appropriate recommendations; prepare tables and graphs for written reports and presentations; prepare special studies and reports as required.
Prepare and present written, oral, and visual reports and recommendations to member agencies, committees, community groups, private organizations, and the public.
Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget.
Support the preparation of grant applications, including proposal development, budget, schedule, and deliverables; assist with the monitoring of grant contracts and reporting responsibilities; coordinate with representatives from funding organizations and participating agencies.
Provide staff support for policy advisory committees or working groups such as the Freight Stakeholders Working Group and San Diego Region Conformity Working Group; assist with the preparation of agendas, reports, and meeting summaries; participate in the development of staff recommendations to the committees/working groups.
Review proposed state and federal legislation in support of the agency’s programs, objectives, and plans.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, or a related field, and one to four years of recent career development in transportation planning, preferably with an emphasis in goods movement. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Experience supporting the development and implementation of programs and projects related to regional transportation, goods movement, and/or international/inter-regional borders initiatives.
Experience conducting technical research and planning studies related to transportation, goods movement, and/or borders policies; ability to analyze research data and propose appropriate recommendations.
Demonstrated knowledge of the principles, practices, and current trends related to comprehensive regional planning, particularly in the areas of transportation, environmental, borders, and goods movement planning.
Knowledge of federal, state and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends related to regional transportation is desirable.
Knowledge of air quality and climate change principles and legislation.
Experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and consultant and contract management.
Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process.
Experience providing staff support for committees and/or working groups, including the preparation of agendas, reports, and meeting summaries.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public.
Knowledge of and/or experience with researching funding opportunities and writing fundable grants.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise administrative, technical, and informational reports that present research results and recommendations, including the interpretation of data, trends, maps, charts, and tables.
Ability to prepare and deliver presentations and recommendations regarding various program elements to upper management, outside stakeholder agencies, and other audiences.
Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
Proficiency with the Spanish language, both oral and written, is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Transportation Planner position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Planner I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Planner I - $45,741 to $76,113 per year; Planner II - $50,429 to $83,915 per year; Associate Planner - $55,598 to $92,516 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 11, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. How would you explain the role of goods movement planning in a comprehensive transportation strategy to someone who is unfamiliar with regional planning? 2. Identify some of the challenges that SANDAG and local jurisdictions may face in planning and delivering a goods movement program, and identify strategies to overcome these challenges. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
Goods Movement Planning Situated between major production, trade, and population centers, San Diego features a wide array of freight transportation and infrastructure components. The freight network includes interstate and state highways, Class I freight rail operations, two short line railroad operations, airport cargo systems, the Port of San Diego with two working marine terminals, and the Otay Mesa and Tecate commercial border crossings. A main responsibility of the team includes involvement in the Goods Movement Strategy (GMS) component of the SANDAG Regional Plan. The GMS considers the growing importance of freight and goods movement to the region’s economic prosperity, and seeks to balance regional and national freight priorities. Key areas of importance within this strategy include: balancing public, private, and community issues, the dominant use of trucks to transport goods, and bottlenecks at gateways. In support of this strategy, one of the major areas of focus for the position is supporting the planning, development, and implementation of port related projects, highway projects, rail projects and the new State Route 11/Otay Mesa East Port of Entry. Transportation Planner - Goods Movement Role The Transportation Planner will develop and maintain relationships with stakeholders to coordinate regional transportation projects, and participate in the development, preparation, and implementation of a diverse range of comprehensive, multi-modal, long-range regional transportation planning projects and studies. Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering his or her expertise in transportation and freight system planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Participate in the development, preparation, and implementation of a diverse range of transportation and border planning projects and programs designed to implement the goods movement elements of long-range regional transportation and land use plans.
Participate in multi-modal transportation planning, goods movement, and freight-system projects and studies at the corridor or subregional level, including binational projects with Baja California, Mexico.
Participate in and coordinate the air quality and climate change elements of goods movement planning and monitoring; assist with development of air quality conformity determinations for SANDAG transportation plans and programs.
Research, compile, and analyze data to support the development of corridor-level transportation improvement plans that align with the objectives of regional transportation and land use plans.
Participate in subregional project teams with other staff members and representatives from partner organizations to effectively coordinate the development and implementation of regional transportation projects.
Participate in public outreach and community involvement activities related to transportation planning efforts.
Collect, compile, and analyze data for use in regional planning studies; identify trends and make appropriate recommendations; prepare tables and graphs for written reports and presentations; prepare special studies and reports as required.
Prepare and present written, oral, and visual reports and recommendations to member agencies, committees, community groups, private organizations, and the public.
Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget.
Support the preparation of grant applications, including proposal development, budget, schedule, and deliverables; assist with the monitoring of grant contracts and reporting responsibilities; coordinate with representatives from funding organizations and participating agencies.
Provide staff support for policy advisory committees or working groups such as the Freight Stakeholders Working Group and San Diego Region Conformity Working Group; assist with the preparation of agendas, reports, and meeting summaries; participate in the development of staff recommendations to the committees/working groups.
Review proposed state and federal legislation in support of the agency’s programs, objectives, and plans.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, or a related field, and one to four years of recent career development in transportation planning, preferably with an emphasis in goods movement. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Experience supporting the development and implementation of programs and projects related to regional transportation, goods movement, and/or international/inter-regional borders initiatives.
Experience conducting technical research and planning studies related to transportation, goods movement, and/or borders policies; ability to analyze research data and propose appropriate recommendations.
Demonstrated knowledge of the principles, practices, and current trends related to comprehensive regional planning, particularly in the areas of transportation, environmental, borders, and goods movement planning.
Knowledge of federal, state and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends related to regional transportation is desirable.
Knowledge of air quality and climate change principles and legislation.
Experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and consultant and contract management.
Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process.
Experience providing staff support for committees and/or working groups, including the preparation of agendas, reports, and meeting summaries.
Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public.
Knowledge of and/or experience with researching funding opportunities and writing fundable grants.
Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise administrative, technical, and informational reports that present research results and recommendations, including the interpretation of data, trends, maps, charts, and tables.
Ability to prepare and deliver presentations and recommendations regarding various program elements to upper management, outside stakeholder agencies, and other audiences.
Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications.
Proficiency with the Spanish language, both oral and written, is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Transportation Planner position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. Positions at the Planner I and II level are considered entry-level with job duties primarily related to learning and supporting program activities. At the Associate level, employees are expected to independently coordinate more complex functions. The annual salary ranges are: Planner I - $45,741 to $76,113 per year; Planner II - $50,429 to $83,915 per year; Associate Planner - $55,598 to $92,516 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 11, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. How would you explain the role of goods movement planning in a comprehensive transportation strategy to someone who is unfamiliar with regional planning? 2. Identify some of the challenges that SANDAG and local jurisdictions may face in planning and delivering a goods movement program, and identify strategies to overcome these challenges. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
A Comprehensive Human Resources Program Working in close collaboration with employees, managers, and executives, the Human Resources team has a reputation for delivering programs and services that contribute to the overall effectiveness of the organization. Supporting more than 350 employees, who represent all stages of career development from entry-level interns to senior executives, and a diverse range of technical expertise, the Human Resources team designs, implements, and facilitates programs and practices that allow the agency to leverage the very best from its talented staff. The team is progressive, proactive, and provides outstanding customer service; they have contributed to the agency’s ability to deliver on its regional responsibilities by attracting, retaining, and developing a highly productive, engaged, and knowledgeable workforce. Current initiatives of the team are directly tied to agency strategic goals and include workforce planning, performance management, career development, recognition, and organizational development. Human Resources Specialist Role As a member of a seven-person team, the Specialist will perform administrative duties to support various functions and projects for the agency’s Human Resources program in areas such as staffing and recruitment, benefits administration, employee training and development, performance management, and compensation. This is a Limited-Term position and is expected to be funded through June 30, 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. This is a new position and subject to Board approval of the FY 2019 program budget. Job Responsibilities This position is best suited for an experienced administrative professional who has an interest in furthering their expertise in supporting a comprehensive human resources program. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Support the SANDAG recruitment program; coordinate advertising and outreach activities; provide job information to interested applicants; receive, process, and file submitted applications; maintain applicant information; schedule interviews; and prepare routine correspondence.
Coordinate various onboarding and orientation activities for new employees; liaise with Information Systems, Facilities, and other teams to prepare for a new employee’s first day; update records and files with new employee information; and participate in the review and implementation of orientation program enhancement initiatives.
Support the day-to-day administration of the agency’s employee benefits program; maintain records and provide notification to Payroll regarding benefit deductions; assist with processing employee benefit election changes; and process and prepare monthly invoices from carriers for timely payment.
Assist with the compilation and review of employee benefit information used for marketing benefit plans, developing program recommendations, and preparing reports.
Support various activities related to the annual Open Enrollment program and Wellness Fair; assist with the preparation of Open Enrollment resource materials; review and update plan data and employee data in the HRIS; verify elections made by employees, send notifications to Payroll for benefit deductions, and transmit information to carriers.
Assist with coordinating in-house and offsite training events and workshops; process class registration requests and coordinate payment of fees; maintain employee training records.
Support the preparation and implementation of the performance management program; maintain data and records.
Assist with compiling employee position and salary data used by Executives for preparing and approving annual merit increases, promotions, and bonus awards; participate in the preparation of Excel data files used by Human Resources and Payroll for processing compensation changes.
Communicate with employees, job applicants, and public and private organizations; provide information and assistance regarding Human Resources programs and services.
Provide professional and courteous customer service; assist employees with general Human Resources-related inquiries; provide information or copies of personnel documents when appropriate.
Research, collect, and compile information from various sources on a variety of human resources topics.
Perform a variety of general administrative support work; maintain records and files; verify accuracy of information; record information; perform routine document processing and filing; assist with special projects and tasks as assigned.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is responsive, organized, and detail-oriented, and committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Strong verbal and written communication skills, outstanding administrative skills, and the ability to exercise diplomacy, tact, and sensitivity when working with employees are key characteristics. The minimum education, training, and experience qualifications include a high school diploma, or equivalent supplemented by specialized training or college level course work in human resources, business, or a related field, and five years of recent experience providing administrative support for a comprehensive program area. The following information describes the specific types of career experiences that are most relevant to this position:
Demonstrated experience providing day-to-day administrative support, preferably for a comprehensive human resources program; familiarity with the public-sector environment is desirable.
Demonstrated experience with a broad range of administrative functions including preparing correspondence and other documents, record keeping, filing, data entry, and report compilation; basic knowledge of the principles and practices of the human resources profession is desirable.
Experience researching, gathering, and organizing sources of information related to a broad range of administrative programs and services; demonstrated ability to maintain tracking and reporting systems using spreadsheets and database systems.
Ability to coordinate numerous time-sensitive recruitment and onboarding activities for candidates and new employees; ability to respond to a high-volume of employment candidates and employee inquiries via phone and email.
Familiarity with reviewing and verifying invoice information, and preparing invoices for payment.
Experience coordinating registration and payment for training classes, seminars, and workshops and maintaining training budget records.
Excellent customer service skills including strong verbal and written communication skills; demonstrated ability to listen and ascertain the needs of employees and respond quickly, tactfully, and courteously.
Demonstrated ability to establish rapport with employees, managers, executives, and others and foster positive and harmonious working relationships with those met in the course of work.
Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personnel records, candidate applications, compensation data, demographic data, and other confidential materials.
Demonstrated ability to work well under pressure and perform multiple tasks simultaneously with frequent interruptions from telephone calls, visitors, and employees; effective time management skills, excellent organizational skills, and the ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using the Microsoft Office Suite, particularly Word and Excel; experience using advanced features in Microsoft Outlook; experience using databases or systems to enter information and run reports.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Human Resources Specialist position is $35,839 to $59,637 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 4, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe three work habits or strategies that best demonstrate your ability to support a busy team. 2. Please provide an example of when you had to respond to an upset employee or customer while communicating information. What steps did you take to help resolve the situation? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Full Time
A Comprehensive Human Resources Program Working in close collaboration with employees, managers, and executives, the Human Resources team has a reputation for delivering programs and services that contribute to the overall effectiveness of the organization. Supporting more than 350 employees, who represent all stages of career development from entry-level interns to senior executives, and a diverse range of technical expertise, the Human Resources team designs, implements, and facilitates programs and practices that allow the agency to leverage the very best from its talented staff. The team is progressive, proactive, and provides outstanding customer service; they have contributed to the agency’s ability to deliver on its regional responsibilities by attracting, retaining, and developing a highly productive, engaged, and knowledgeable workforce. Current initiatives of the team are directly tied to agency strategic goals and include workforce planning, performance management, career development, recognition, and organizational development. Human Resources Specialist Role As a member of a seven-person team, the Specialist will perform administrative duties to support various functions and projects for the agency’s Human Resources program in areas such as staffing and recruitment, benefits administration, employee training and development, performance management, and compensation. This is a Limited-Term position and is expected to be funded through June 30, 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. This is a new position and subject to Board approval of the FY 2019 program budget. Job Responsibilities This position is best suited for an experienced administrative professional who has an interest in furthering their expertise in supporting a comprehensive human resources program. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include:
Support the SANDAG recruitment program; coordinate advertising and outreach activities; provide job information to interested applicants; receive, process, and file submitted applications; maintain applicant information; schedule interviews; and prepare routine correspondence.
Coordinate various onboarding and orientation activities for new employees; liaise with Information Systems, Facilities, and other teams to prepare for a new employee’s first day; update records and files with new employee information; and participate in the review and implementation of orientation program enhancement initiatives.
Support the day-to-day administration of the agency’s employee benefits program; maintain records and provide notification to Payroll regarding benefit deductions; assist with processing employee benefit election changes; and process and prepare monthly invoices from carriers for timely payment.
Assist with the compilation and review of employee benefit information used for marketing benefit plans, developing program recommendations, and preparing reports.
Support various activities related to the annual Open Enrollment program and Wellness Fair; assist with the preparation of Open Enrollment resource materials; review and update plan data and employee data in the HRIS; verify elections made by employees, send notifications to Payroll for benefit deductions, and transmit information to carriers.
Assist with coordinating in-house and offsite training events and workshops; process class registration requests and coordinate payment of fees; maintain employee training records.
Support the preparation and implementation of the performance management program; maintain data and records.
Assist with compiling employee position and salary data used by Executives for preparing and approving annual merit increases, promotions, and bonus awards; participate in the preparation of Excel data files used by Human Resources and Payroll for processing compensation changes.
Communicate with employees, job applicants, and public and private organizations; provide information and assistance regarding Human Resources programs and services.
Provide professional and courteous customer service; assist employees with general Human Resources-related inquiries; provide information or copies of personnel documents when appropriate.
Research, collect, and compile information from various sources on a variety of human resources topics.
Perform a variety of general administrative support work; maintain records and files; verify accuracy of information; record information; perform routine document processing and filing; assist with special projects and tasks as assigned.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is responsive, organized, and detail-oriented, and committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Strong verbal and written communication skills, outstanding administrative skills, and the ability to exercise diplomacy, tact, and sensitivity when working with employees are key characteristics. The minimum education, training, and experience qualifications include a high school diploma, or equivalent supplemented by specialized training or college level course work in human resources, business, or a related field, and five years of recent experience providing administrative support for a comprehensive program area. The following information describes the specific types of career experiences that are most relevant to this position:
Demonstrated experience providing day-to-day administrative support, preferably for a comprehensive human resources program; familiarity with the public-sector environment is desirable.
Demonstrated experience with a broad range of administrative functions including preparing correspondence and other documents, record keeping, filing, data entry, and report compilation; basic knowledge of the principles and practices of the human resources profession is desirable.
Experience researching, gathering, and organizing sources of information related to a broad range of administrative programs and services; demonstrated ability to maintain tracking and reporting systems using spreadsheets and database systems.
Ability to coordinate numerous time-sensitive recruitment and onboarding activities for candidates and new employees; ability to respond to a high-volume of employment candidates and employee inquiries via phone and email.
Familiarity with reviewing and verifying invoice information, and preparing invoices for payment.
Experience coordinating registration and payment for training classes, seminars, and workshops and maintaining training budget records.
Excellent customer service skills including strong verbal and written communication skills; demonstrated ability to listen and ascertain the needs of employees and respond quickly, tactfully, and courteously.
Demonstrated ability to establish rapport with employees, managers, executives, and others and foster positive and harmonious working relationships with those met in the course of work.
Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personnel records, candidate applications, compensation data, demographic data, and other confidential materials.
Demonstrated ability to work well under pressure and perform multiple tasks simultaneously with frequent interruptions from telephone calls, visitors, and employees; effective time management skills, excellent organizational skills, and the ability to establish and maintain priorities and work independently.
Demonstrated computer software proficiency using the Microsoft Office Suite, particularly Word and Excel; experience using advanced features in Microsoft Outlook; experience using databases or systems to enter information and run reports.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Human Resources Specialist position is $35,839 to $59,637 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, May 4, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe three work habits or strategies that best demonstrate your ability to support a busy team. 2. Please provide an example of when you had to respond to an upset employee or customer while communicating information. What steps did you take to help resolve the situation? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.
Contracts and Procurement Program Including procurements related to the agency’s Capital Improvement Program, more than 1,000 transactions, totaling approximately $1.5 billion are processed through the Contracts and Procurement team annually. SANDAG procures construction, engineering, technical, and professional service contracts each year through 100 formally advertised procurements along with 30 small or informal procurements, 200 purchase orders, and more than 400 task orders and contract amendments. Additionally, this team is responsible for maintaining a variety of other contractual documents including grants, property acquisitions, and revenue agreements. The Contracts and Procurement team provides the framework, guidance, and expertise to ensure that public dollars are spent prudently and that any contracts for work, services, or equipment are awarded in an open, fair, and competitive manner. The team works closely with project managers and employees across the organization to develop solicitation documents, coordinate the submittal and review of proposals/bids, and initiate resulting contracts, task orders, and purchase orders. The team contributes to the agency’s ability to deliver on its regional responsibilities while providing strong customer service. Manager of Contracts and Procurement Role The Manager of Contracts and Procurement oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, and manages a group of 22-employees. Job Responsibilities This position is best suited for an experienced procurement professional with expertise in contracting programs and processes. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Oversee contracting and procurement activities such as the preparation of bid/proposal solicitations and related advertisements, bid/proposal openings and review, pre-award audits, contract/procurement awards and execution, and review of payment requests from contractors; ensure the agency’s procedures and records are accurate and comply with established agency, state, and federal rules and regulations.
Oversee development and maintenance of contracting and procurement policies and procedures; streamline workflow to reduce the processing time of contracts and purchase orders; recommend and implement procedural improvements; ensure bid and proposal formats are compliant with SANDAG policy and appropriate laws and regulations.
Identify, establish, and maintain best practices for SANDAG Contracts and Procurement services; develop and implement processes and procedures that are customer oriented, ensure compliance with funding agencies and public sector contracting requirements, and facilitate completion of procurements in an efficient and expeditious manner.
Coordinate with executives and legal counsel on the modification of standard contract terms and conditions; modify standard contract language to reflect changes to laws, regulations, and ordinances; consult with legal counsel on complex contractual issues.
Prepare, plan, and negotiate terms and conditions for complex multi-jurisdictional, multi-year, or diversely funded contracts and ensure they represent the best interests of the agency.
Provide guidance to staff to resolve contractual issues including interpreting or negotiating contract language changes; arrange resolution sessions to consider or initiate claims for adjusting compensation or other forms of relief on contracts; recommend appropriate actions and obtain authorization to resolve claims; review, prepare, and submit supporting documents, contracts, service agreements, change orders, and amendments for agency approval.
Manage the Contracts and Procurement work program; oversee and coordinate projects assigned to the group; supervise, mentor, train, and support career development opportunities for employees; review and evaluate work products, methods, and procedures.
Assist with monitoring the Disadvantaged Business Enterprise (DBE) compliance and reporting functions.
Participate in the review of plans, specifications, and related documents to be submitted to federal and state agencies for approval.
Serve as a liaison with other departments; establish and maintain relationships with contractors, business representatives, and related public agencies; respond to public inquiries as appropriate and resolve significant and controversial issues.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has a strong technical background and an aptitude for analytical thinking and problem solving, who is responsible, organized, and demonstrates initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field and seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. Public agency experience, and an advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles, practices, and current trends related to a comprehensive contracts and procurement program, particularly in the areas of professional services contracts, Architectural and Engineering, and construction contracts prepared for the delivery of complex capital projects.
Demonstrated experience managing or leading a comprehensive procurement program that ensures compliance with state and federal policies and procedures.
Demonstrated experience with all phases of the procurement process including posting/adverting contracting opportunities, coordinating and facilitating pre-proposal/bid meetings, reviewing proposals/bids for submittal requirements, coordinating the review and selection of consultants/contractors and vendors by project managers, negotiating contract terms and conditions, and preparing contracts, agreements, and task orders.
Demonstrated experience preparing and reviewing various solicitation documents such as Requests for Qualifications (RFQs), Requests for Proposals (RFPs), Invitation for Bids (IFBs) for small, informal, and formal procurements, including Multiple Award On-Call Contracts, Job Order Contracts (JOCs), task orders, amendments, and purchase orders; knowledge of Design-Build (D/B) and Construction Manager General Contractor (CM/GC) contracts is desirable.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Public Contract Code; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Experience supervising and mentoring professional and technical employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated knowledge of Disadvantaged Business Enterprise (DBE) program requirements; experience supporting DBE and small business efforts.
Outstanding written and oral presentation skills and the ability to communicate clearly and concisely to a variety of audiences including elected officials, technical staff, and the public; experience preparing clear and concise administrative and management reports.
Demonstrated ability to establish and maintain effective working relationships with those contacted during work including representatives from local, state, and federal agencies, other government officials, community leaders, and the public; ability to gain cooperation and consensus through discussion and persuasion.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, in particular Word, Excel, and Access, and other PC-based applications; experience with OneSolution, Compliance Information Systems, and project management software is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Manager of Contracts and Procurement position is $82,144 to $136,688 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for this position will begin on Friday, April 27, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe your approach to leadership; provide an example of a recent leadership success. 2. Describe an example that demonstrates your ability to creatively solve a contracting-related challenge. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
Full Time
Contracts and Procurement Program Including procurements related to the agency’s Capital Improvement Program, more than 1,000 transactions, totaling approximately $1.5 billion are processed through the Contracts and Procurement team annually. SANDAG procures construction, engineering, technical, and professional service contracts each year through 100 formally advertised procurements along with 30 small or informal procurements, 200 purchase orders, and more than 400 task orders and contract amendments. Additionally, this team is responsible for maintaining a variety of other contractual documents including grants, property acquisitions, and revenue agreements. The Contracts and Procurement team provides the framework, guidance, and expertise to ensure that public dollars are spent prudently and that any contracts for work, services, or equipment are awarded in an open, fair, and competitive manner. The team works closely with project managers and employees across the organization to develop solicitation documents, coordinate the submittal and review of proposals/bids, and initiate resulting contracts, task orders, and purchase orders. The team contributes to the agency’s ability to deliver on its regional responsibilities while providing strong customer service. Manager of Contracts and Procurement Role The Manager of Contracts and Procurement oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, and manages a group of 22-employees. Job Responsibilities This position is best suited for an experienced procurement professional with expertise in contracting programs and processes. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include:
Oversee contracting and procurement activities such as the preparation of bid/proposal solicitations and related advertisements, bid/proposal openings and review, pre-award audits, contract/procurement awards and execution, and review of payment requests from contractors; ensure the agency’s procedures and records are accurate and comply with established agency, state, and federal rules and regulations.
Oversee development and maintenance of contracting and procurement policies and procedures; streamline workflow to reduce the processing time of contracts and purchase orders; recommend and implement procedural improvements; ensure bid and proposal formats are compliant with SANDAG policy and appropriate laws and regulations.
Identify, establish, and maintain best practices for SANDAG Contracts and Procurement services; develop and implement processes and procedures that are customer oriented, ensure compliance with funding agencies and public sector contracting requirements, and facilitate completion of procurements in an efficient and expeditious manner.
Coordinate with executives and legal counsel on the modification of standard contract terms and conditions; modify standard contract language to reflect changes to laws, regulations, and ordinances; consult with legal counsel on complex contractual issues.
Prepare, plan, and negotiate terms and conditions for complex multi-jurisdictional, multi-year, or diversely funded contracts and ensure they represent the best interests of the agency.
Provide guidance to staff to resolve contractual issues including interpreting or negotiating contract language changes; arrange resolution sessions to consider or initiate claims for adjusting compensation or other forms of relief on contracts; recommend appropriate actions and obtain authorization to resolve claims; review, prepare, and submit supporting documents, contracts, service agreements, change orders, and amendments for agency approval.
Manage the Contracts and Procurement work program; oversee and coordinate projects assigned to the group; supervise, mentor, train, and support career development opportunities for employees; review and evaluate work products, methods, and procedures.
Assist with monitoring the Disadvantaged Business Enterprise (DBE) compliance and reporting functions.
Participate in the review of plans, specifications, and related documents to be submitted to federal and state agencies for approval.
Serve as a liaison with other departments; establish and maintain relationships with contractors, business representatives, and related public agencies; respond to public inquiries as appropriate and resolve significant and controversial issues.
Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has a strong technical background and an aptitude for analytical thinking and problem solving, who is responsible, organized, and demonstrates initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field and seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. Public agency experience, and an advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation is desirable. The following information describes the specific types of career experiences that are most relevant to this position.
Demonstrated knowledge of the principles, practices, and current trends related to a comprehensive contracts and procurement program, particularly in the areas of professional services contracts, Architectural and Engineering, and construction contracts prepared for the delivery of complex capital projects.
Demonstrated experience managing or leading a comprehensive procurement program that ensures compliance with state and federal policies and procedures.
Demonstrated experience with all phases of the procurement process including posting/adverting contracting opportunities, coordinating and facilitating pre-proposal/bid meetings, reviewing proposals/bids for submittal requirements, coordinating the review and selection of consultants/contractors and vendors by project managers, negotiating contract terms and conditions, and preparing contracts, agreements, and task orders.
Demonstrated experience preparing and reviewing various solicitation documents such as Requests for Qualifications (RFQs), Requests for Proposals (RFPs), Invitation for Bids (IFBs) for small, informal, and formal procurements, including Multiple Award On-Call Contracts, Job Order Contracts (JOCs), task orders, amendments, and purchase orders; knowledge of Design-Build (D/B) and Construction Manager General Contractor (CM/GC) contracts is desirable.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Public Contract Code; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Experience supervising and mentoring professional and technical employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated knowledge of Disadvantaged Business Enterprise (DBE) program requirements; experience supporting DBE and small business efforts.
Outstanding written and oral presentation skills and the ability to communicate clearly and concisely to a variety of audiences including elected officials, technical staff, and the public; experience preparing clear and concise administrative and management reports.
Demonstrated ability to establish and maintain effective working relationships with those contacted during work including representatives from local, state, and federal agencies, other government officials, community leaders, and the public; ability to gain cooperation and consensus through discussion and persuasion.
Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, in particular Word, Excel, and Access, and other PC-based applications; experience with OneSolution, Compliance Information Systems, and project management software is desirable.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The annual salary range for the Manager of Contracts and Procurement position is $82,144 to $136,688 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for this position will begin on Friday, April 27, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. Describe your approach to leadership; provide an example of a recent leadership success. 2. Describe an example that demonstrates your ability to creatively solve a contracting-related challenge. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer
San Diego Association of Governments - SANDAG
401 B Street, San Diego, CA, USA
The SANDAG Risk Management Program
As a public entity with a broad range of responsibilities, including the design and construction of capital projects, operation of HOV and tolling facilities, environmental preservation programs, and development of long-range regional plans, the SANDAG risk management program requires expertise and collaboration from specialist staff, program and project managers, and consultant resources to ensure adequate protection for the agency’s programs, operations, and assets. Administrative strategies, such as obtaining commercial insurance coverage, determining insurance requirements for contractors and vendors, and business continuity planning, are essential elements of the overall risk management program.
The Risk Program Analyst will research, recommend, develop, and coordinate risk management activities for administrative program areas such as commercial insurance, contract insurance requirements, and business continuity planning. Working in close collaboration with other business areas across the agency, this position will coordinate the development and implementation of administrative risk management initiatives, programs, and policies.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public/business administration, finance, economics, law, or a related field, and five years of professional experience in risk analysis, preferably related to administrative programs areas such as commercial insurance, contract insurance requirements, and business continuity planning. An advanced degree and/or a risk management certification are desirable.
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
How to Apply
A complete job announcement can be seen under the Job Openings tab on the SANDAG website at www.sandag.org/jobs. We encourage all interested candidates to apply for this position by completing a SANDAG employment application form. Resumes, cover letters, and work samples may be submitted in addition to the employment application but are not a substitute for this document.
The employment application can be downloaded in PDF format from the SANDAG website at www.sandag.org/jobs. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to
300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. Describe the methods you use to coordinate the participation and activities of multiple contributors from various departments across an organization.
2. Describe an example that demonstrates your ability to creatively solve an insurance-related challenge.
SANDAG is an Equal Opportunity Employer and offers competitive salaries and benefits.
This position is open until filled. The first review of applications will begin on Friday, April 20, 2018.
Full Time
The SANDAG Risk Management Program
As a public entity with a broad range of responsibilities, including the design and construction of capital projects, operation of HOV and tolling facilities, environmental preservation programs, and development of long-range regional plans, the SANDAG risk management program requires expertise and collaboration from specialist staff, program and project managers, and consultant resources to ensure adequate protection for the agency’s programs, operations, and assets. Administrative strategies, such as obtaining commercial insurance coverage, determining insurance requirements for contractors and vendors, and business continuity planning, are essential elements of the overall risk management program.
The Risk Program Analyst will research, recommend, develop, and coordinate risk management activities for administrative program areas such as commercial insurance, contract insurance requirements, and business continuity planning. Working in close collaboration with other business areas across the agency, this position will coordinate the development and implementation of administrative risk management initiatives, programs, and policies.
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public/business administration, finance, economics, law, or a related field, and five years of professional experience in risk analysis, preferably related to administrative programs areas such as commercial insurance, contract insurance requirements, and business continuity planning. An advanced degree and/or a risk management certification are desirable.
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
How to Apply
A complete job announcement can be seen under the Job Openings tab on the SANDAG website at www.sandag.org/jobs. We encourage all interested candidates to apply for this position by completing a SANDAG employment application form. Resumes, cover letters, and work samples may be submitted in addition to the employment application but are not a substitute for this document.
The employment application can be downloaded in PDF format from the SANDAG website at www.sandag.org/jobs. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org .
Application Supplement
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to
300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Supplemental Questions
1. Describe the methods you use to coordinate the participation and activities of multiple contributors from various departments across an organization.
2. Describe an example that demonstrates your ability to creatively solve an insurance-related challenge.
SANDAG is an Equal Opportunity Employer and offers competitive salaries and benefits.
This position is open until filled. The first review of applications will begin on Friday, April 20, 2018.
