Duke University Talent Identification Program
The Duke University Talent Identification Program (Duke TIP) is seeking a Recruiting and Staffing Manager to acquire talent for TIP’s seasonal and year-round staff. Duke TIP is a nonprofit organization dedicated to serving academically gifted youth and enjoys a long history of supporting local efforts to better understand, motivate, enrich, and challenge the brightest students in our nation.
The Recruiting and Staffing Manager supports the development, implementation and evaluation of the recruiting and hiring process for the Duke University Talent Identification Program. The Recruiting and Staffing Manager will develop and implement the talent acquisition and retention strategy for full time staff positions (85+) and seasonal staff positions (1200+) to support and implement Duke TIP programs for academically gifted students each year. The Recruiting and Staffing Manager will hire and manage a team of full-time and contract staff who will assist TIP’s recruiting and staffing efforts. This position will report to the Director of TIP HR.
The successful candidate will have experience in developing and implementing a successful recruiting strategy and will have a keen eye when reviewing resumes and conducting interviews. If you’re sharp, professional, and have experience recruiting for a high volume of positions, we would encourage you to apply for this opportunity via the DUKE HR Career site prior to the close of the position on August 9, 2018 .
Work Performed: Develop and implement the talent acquisition and retention strategy for hiring seasonal staff for Duke TIP. Ensure staffing and recruitment policies and practices are consistent with Duke TIP’s strategic, philosophical, and operational goals.
Set strategic priorities with the Director of HR and advise the management teams; coordinate across divisions to meet individual programming needs
Develop strong relationships and partner with key employees and business unit leaders to fully assess and understand divisional staffing needs, timelines, and key requirements to recruit accordingly
Develop an understanding of TIP’s culture, practices and roles to effectively convey to new candidates
Commit to continuous improvement through refining and increasing the quality of recruitment and hiring efforts; stay abreast of employment trends affecting recruiting function, current employment legislation and policies; make appropriate recommendations for optimizing recruiting strategies
Utilize emerging recruitment technologies and develop comprehensive and creative sourcing to expand and bolster applicant pool
Measure, monitor and report on recruiting goals, metrics and performance factors in the hiring cycle and report results to Director of HR and divisional leads
Develop partnerships with corporations, AmeriCorps, school systems, and University departments to produce seasonal employment pipelines that enhance the recruitment pool to identify quality applicants to fill seasonal positions
Develop partnerships with Health and Wellness organizations to produce pipelines for qualified nurses, nurse assistants, student health coordinators, psychological counselors, and counselor mentors
Manage candidate activity in the online application system
Screen resumes, conduct first round interviews, facilitate second round interviews with divisional team members and gather feedback from second round interviewers
Ensure timeliness of recruitment process by consistent communication with divisional heads regarding progress and needs
Manage vacancies and staff change processes with the Director of HR, Divisional heads, and IT as needed throughout the programming lifespan
Administer appropriate reference checks and employment history and qualifications
Process administration of employee hires
Ensure the employment function of the hiring process meets department and organizational goals and is conducted in accordance with federal guidelines and regulations, Duke Policies, and Duke TIP Policies
Interface with Marketing department to develop effective print, online and social media materials to attract qualified candidates
Commitment to Duke TIP vision, mission, and values.
5 years’ recruiting experience
3 years management experience
Strong interpersonal skills
Works independently and collaboratively with teams
Ability to work with confidential information and manage confidential hiring processes.
Excellent organizational and communications skills
Extensive knowledge of applicant tracking software programs
Familiarity with online job hunting systems
Proactive work ethic
Responsive and timely performance of duties
Extensive knowledge of academic programming with the ability to differentiate subject matter expertise within specialties
Willingness to travel to career and job fairs and other recruiting related programming
Comfortable speaking in front of groups
Ability to use various computer tools and database programs
Must have an understanding of recruiter compliance regulations and comply with EEOC requirements
Knowledge of FLSA, HIPAA, ADA, COBRA, ERISA, FMLA, AAP, EEO and related state and federal regulations/employment law
Duke University Talent Identification Program
300 Fuller Street, Durham, NC, USA
Duke TIP is seeking a Director of Finance and Administration. This position will be reporting to the executive director. The TIP Director of Finance and Administration will lead and implement the day-to-day financial operations and processes to ensure the continued strength of Duke TIP’s $34M+ operational budget and reserve funds, as well as $10M+ endowment accounts. The director is responsible for a variety of administrative and strategic functions, including budgeting, revenue collection and expense management, e- Commerce operations, policy implementation, grant and endowment administration, transactional workflow, and building operations. The role will lead and execute departmental business and operational activities, and monitor overall compliance with University policies and procedures to ensure required propriety and consistency of actions. This position will also oversee and direct key administrative departments of TIP: Finance, Facilities, and Human Resources. If you are interested in this position, please submit your application via the DUKE HR Career site prior to the close of the position on July 8, 2018. Work Performed: Budgeting/Finance (50%): • Direct, develop and execute departmental budgets by analyzing operating needs, projecting possible levels of support from multiple sources of funding and expenses on both a short and long-range basis. Prepare and manage capital expense budgets as required. • Lead the development, implementation and management of departmental financial systems, cost accounting systems and/or financial policies and procedures to maintain proper controls, promote efficiency, and ensure compliance with university policies and procedures. Manage e-commerce financial operations, activity reporting, credit card security, and PCI compliance. • Liaise with TIP staff to advise units regarding financial matters including revenues, expenses, financial aid, and budget issues. Prepare financial models for new programs, program expansion, and annual program and product pricing decisions. • Maintain checks on financial expenditures and prudent utilization of resources; make recommendations for improving services and reducing cost in all business operations to include developing improved procedures for cost reduction in office activities. • Administer the financial aid process involving calculating total financial aid to be awarded during fiscal year from operational budgets, endowment distributions and named awards. Updating internal spreadsheet tables determining the proper amount of aid to be given per household. Working with the financial aid specialist to administer financial aid awards, monitor available financial aid funds and communicate with families regarding any potential need for a payment plan. • Develop vendor management metrics, including primary monitoring / measurement guidelines. • Monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities. • Review invoices and statements and approve payments; supervise maintenance of and conduct checks on accounting records and documents to ensure accuracy information. Financial Reporting (25%): • Collaborate in the preparation of grant proposals to include compilation of data and preparation of budget projections; monitor and verify expenditures; ensure compliance with University and sponsoring agency policies and procedures and prepare financial and administrative reports for submission to sponsoring agency. • Advise Executive Director on key administrative and financial matters. Serve as departmental liaison with administrative and professional personnel concerning university and departmental objectives. Represent Duke TIP in meetings, conferences, and other affairs of administrative nature. • Ensure that the TIP student registration database properly records accounting transaction data and generates accurate reports. • Prepare various financial reports and analyses for senior leadership and external agencies, including appropriate recommendations or conclusions; present complex information clearly in both high-level summaries and detailed form. • Serve as departmental liaison with administrative and professional staff concerning University policies and procedures, personnel compensation, grant administration and budgetary preparation and control. Management and Operations (25%): • Lead finance, HR, and building operations staff to coordinate operational activities to ensure adequate staffing, space and facilities; coordinate purchasing, maintenance and renovation activities for the department; administer a program of property management and accountability. Determine fiscal requirements, make projections and prepare departmental budgets; monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures. • Establish relationship with vendors by serving as point of contact on contractual matters. Provide contract-related issue resolution, both internally and externally. • Supervise various personnel actions for the finance and HR team including, but not limited to, hiring, performance appraisals, promotions, transfers and scheduling time off. • Be responsible for the financial, administrative and security operations of the building facilities. Work with the Provost office to ensure that all maintenance and operating expenses are within TIP’s operational budget. Work in partnership with the TIP office manager and the facilities management department to resolve any building issues or concerns. • Perform other related duties incidental to the work described herein. Preferred Skills: • Commitment to Duke TIP’s mission. • Must be able to communicate professionally and confidently with a wide variety of constituents, including parents, vendors, Duke TIP staff and Duke University administrators. • High level of creativity, initiative, and motivation; and team orientation; willingness to set an example for effective leadership. • Demonstrated ability to handle sensitive and confidential information and issues on a daily basis. • Strong interest in staying current with effective financial strategies and utilizing this knowledge to make recommendations regarding financial processes for Duke TIP. • Proficiency in financial systems, project management tools, computer literacy, and database management. SAP preferred and PBF a plus. • Minimum of 3 years of experience with managing direct reports. Have the organized and creative mindset, as well as, leadership, critical thinking, and problem-solving skills that leads him/her to identify and effectively implement innovative solutions to common problems. Possess exceptional project management and facilitation skills, as well as, excellent written and verbal communications abilities. • Proficiency in Microsoft Office Programs: Excel, Word, PowerPoint.
2791 DIR, FINANCE
Job Family Level
Full Time / Part Time
Regular / Temporary
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Work requires a Bachelor's degree in Accounting, Finance, BusinessAdministration or a related field.
Work requires a minimum of 10 years related business or administrative experience to acquire competence in applying general accounting principles, personnel practices and coordination of major administrative functions. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Duke University Talent Identification Program
300 Fuller Street, Durham, NC, USA
The Duke Talent Identification Program (TIP) is seeking a Director of Partnerships and Engagement. Reporting to the Executive Director and in collaboration with the leadership team, the Director of Partnerships and Engagement will provide strategic direction for TIP’s efforts to increase its engagement with students, families, schools, and other key stakeholders. The director will manage and oversee the outreach, marketing, and customer service divisions, which communicate with over 400,000 students, and families who participate in TIP, as well as over 10,000 educators and key stakeholders who help identify and enroll students in TIP. Aligned with TIP’s strategic plan, this new position is charged with strategically expanding our outreach methods in order to increase and diversify the students we serve. The director will also lead TIP’s efforts to provide more guidance to our students and families as they move from being identified by the Talent Search to participating in our programming. As a member of the executive leadership team, this role will play an integral role in key decision making across the organization. If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 10, 2018 .
Strategy Development and Implementation – 30%
Direct TIP’s outreach, marketing, and customer service teams with a focus on helping TIP meet its strategic goals, while increasing TIP’s engagement with its students, families and communities.
Lead the development of a comprehensive strategy for effectively implementing TIP’s goals for the division. This newly formed division will work together to recruit, diversify, increase, and support our pipeline of talent-search and program students and families.
Establish and maintain strategic partnerships with schools, Duke and partner university sites, and community-based organizations to assist in the successful implementation of the division’s goals.
Work with the director of finance and administration to plan departmental budget needs by analyzing program plans on both a short-term and long-term basis. Review and analyze operational and financial reports setting forth progress, adverse trends and appropriate recommendations.
Liaise with TIP research team to evaluate the success of the division’s efforts, including assisting with surveys, reviewing the results, making suggestions to improve activities, sharing results with key stakeholders, and providing feedback for proposals and reports.
Partner with TIP alumni engagement team to establish effective strategies for maintaining relationships with TIP alumni through opportunities to engage with the division.
Advise TIP Executive Director on matters related to the division and other organization-based decisions as a member of the TIP executive committee.
Participate in thought leadership, innovation and creativity, while maintaining current knowledge of trends in education, outreach, and access with an emphasis on how to engage and support gifted students and families.
Outreach and Engagement Implementation – 40%
Direct the coordination of administrative and operational duties within the TIP outreach, marketing, and customer service divisions. The division includes:
In-house marketing team who provides expertise in communications, design, video, and writing, led by the director of marketing and communications.
Customer service representatives who answer over 60,000 calls annually, led by the office manager.
Outreach team who travel locally and nationally to increase the awareness of TIP, led by the director of outreach.
Project Launch Coordinator focused on serving students from low-income backgrounds.
Supervise and coordinate tasks and work processes of 18+ professional and support staff members at TIP, including, but not limited to, hiring, training, and scheduling to ensure that the services are effectively implemented.
Liaise with parents, families, and educators to gather suggestions and resolve concerns related to the division.
Partnerships – 30%
Collaborate with TIP operational divisions (IT, human resources, and finance) to utilize IT systems and complete financial processes related to implementing outreach and engagement services.
Partner with TIP program and enrollment staff to ensure that the division’s processes are aligned with TIP’s mission, values, and goals, and promote TIP opportunities to students from diverse backgrounds.
Maintain liaison with appropriate university personnel and outside organizations to coordinate divisional business, accomplish directives and facilitate the resolution of problems.
Serve as a representative of Duke TIP in various on and off-campus activities including standing and ad hoc university committees and professional organizations.
Represent Duke TIP in meetings, conferences, and other events.
Perform other related duties incidental to the work described as assigned.
The position requires a master’s degree or equivalent experience in education, counseling, or related field. Experience with communications and public relations preferred. 10+ years of professional experience in outreach and engagement, including direct experience working in or with schools and community-based organizations. In addition, s/he will have 5+ years of administrative management and supervisory experience with full-time staff. Experience working with gifted and talented students and families from diverse backgrounds preferred.
Commitment to Duke TIP’s mission; ability to lead the implementation of partnerships and engagement goals; excellent oral and written communication skills; high level of creativity, initiative, and motivation; team orientation; willingness to set an example for influential leadership; and ability and willingness to travel.
Demonstrated ability to manage to an outcomes-based approach; proven experience in outreach, mobilization, and developing and using data to inform continuous improvement and decision-making; proven record of accomplishment of exceeding goals; and evidence of the ability to make strategic decisions through a combination of analysis, experience, and judgment.
Proven leadership and success in outreach and building partnerships at the individual, community, and organizational levels.
Strong interpersonal and relationship-building skills with the demonstrated ability to engage students and families from diverse communities.
Must be able to communicate professionally and provide positive customer service to students, parents, staff, educators, and university contacts.
Demonstrated ability to handle sensitive and confidential information and issues on a daily basis.
Proficiency in Microsoft Office Programs: Excel, Word, PowerPoint.
Duke University Talent Identification Program
300 Fuller Street, Durham, NC, USA
Duke Tip is seeking an Assistant Director for Academic Year Programming for the Educational Programs department. This position will be reporting to the Director of Program Operations. the Assistant Director for Academic Year Programming manages the development, implementation, and evaluation of Duke TIP’s academic year educational programming. Building on the successful Scholar Weekends, Academic Adventures, and Adventures in STEM programs, this position will expand the incremental reach of academic year programming to diverse locations. This position hires and supervises program site staff, supervises office support personnel, and oversees operations of sites. Some travel is required to maintain site relations and evaluate programming, to develop partnerships with potential sites, and to attend professional development events and conferences If you are interested in this position, please submit your application via the DUKE HR Career site https://hr.duke.edu/careers/apply prior to the close of the position on June 3, 2018.
Program Implementation 60%:
Develop the current model of TIP academic year programming, and work to extend its mission with new sites and educational models. Oversee the administration of all academic year programs and occasional summer programming both at Duke and expansion sites. In consultation with the Director of Educational Programs, evaluate talent search and other data, conduct needs assessments, and develop an implementation strategy for deployment at diverse locations. Make recommendations as to program locations and partnerships.
Oversee the development of curricula for academic year programs. Collaborate and assure the recruitment, hiring, training, and supervision of seasonal AYP program employees. Develop and conduct training sessions and create training materials for academic year program staff. Coordinate the scheduling of services with university departments/vendors as well as outside vendors. Negotiate and establish vendor service contracts and ensure the procurement of all incidental supplies necessary for program operations.
Oversee and coordinate planning for logistical aspects of these programs such as, housing, dining, health care, transportation, equipment rentals, special events, materials procurement, and student activities. Maintain a presence on sites during weekends when programs are running.
Develop and recommend policies specific to Academic Year Programming, and interpret existing Duke TIP policies and procedures with regards to the program. Make decisions on specific operating issues in order to develop training programs, staff handbooks, and materials that ensure compliance with TIP regulations and the smooth operation of TIP Educational Programs.
Work with the Director of Program Operations in the development and oversight of appropriate risk management strategies for students and staff attending programs. Manage emergency and crisis situations with students and staff during program sessions.
Collaborations and Communications 20%:
Coordinate the processing of student and staff evaluations at the conclusion of programs. Report evaluations and written summary assessment to the Director of Program Operations and other staff members as directed. Prepare annual report of AYP programming, evaluating the academic, residential, and logistical aspects of the programs, and making recommendations for improvements.
Work collaboratively with TIP marketing to develop materials, strategies, and communications about AYP programming.
Represent Duke TIP Educational Programs at conferences, workshops, Recognition Ceremonies, staff recruitment events, and professional meetings.
Budget and Finance 20%:
Develop budgeting and fiscal accounting processes with Duke TIP Finance. Collaborate in the development, implementation, and ongoing evaluation of admissions protocols and financial aid for AYP programming.
Develop and recommend a budget to the Director of Program Operations. Review and reconcile actual expenses to budget; develop pricing recommendations and models.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level:
Work requires a general business background generally equivalent to a bachelor's degree in a business related field.
Work requires 2 years related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.
A master's degree in a business related field may be substituted for 2 years of experience.
OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Master’s degree preferred; excellent ability to work collaboratively with people; excellent organizational skills; experience with curriculum development for the academically gifted; ability to use Microsoft Office software; willingness to travel. Minimum of 5 years’ experience in education and/or program management and 3 years management experience of direct reports preferred. Excellent written and verbal communication skills needed, service orientation, and collaborative skills for work with broader teams. Familiarity with talent search-based programs and educational organizations involved with gifted students is a plus.