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Overview of the Office of General Counsel Working in close collaboration with members of the Executive Office and the SANDAG Board of Directors, the Office of General Counsel enables SANDAG staff and management to succeed in implementing Board priorities in an innovative and ethical manner. The Office acts as legal counsel supporting agency functions, and helps employees, the Board of Directors, and SANDAG Policy Advisory Committees. Examples of recent and upcoming projects include supporting major SANDAG construction projects within its capital program, including the Mid-Coast Trolley Project and Downtown Stopover and Multiuse Facility, by providing advice and guidance for the environmental review process, the acquisition of right-of-way, contract procurements, and claims. The team is known for being progressive, proactive, and providing outstanding customer service. Deputy General Counsel Role As a member of the six person Office of General Counsel, the Deputy General Counsel will serve as a technical resource to agency executives and project managers and will support various programs, projects, and services by providing oversight and legal guidance related to agency contracting and procurement processes, providing legal guidance and opinions to various committees and working groups, overseeing the work of outside counsel, and providing highly responsible and complex assistance to the General Counsel. Job Responsibilities This opportunity is best suited for an experienced legal professional with an interest in furthering their expertise in a regional public agency setting. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with management staff. Examples of primary responsibilities for this position include: Oversee and conduct the review and final approval of contracts, agreements, amendments, memoranda of understanding, real property documents, releases, leases, task orders and other legal documents that bind or obligate SANDAG. Provide legal guidance and recommendations on public agency contracting and procurement processes ensuring contracts and agreements are consistent with federal, state, and/or local funding agency requirements, particularly FTA and FHWA; ensure SANDAG is properly and effectively represented. Serve as an agency resource regarding privacy and data sharing, and software license agreements. Assist project managers with complex capital projects including oversight of CEQA and NEPA issues, develop memoranda of understanding between project stakeholders, and implement public private partnerships. Represent SANDAG directly or through the supervision of outside counsel representing SANDAG in legal proceedings before courts, administrative agencies and boards, arbitrators, and other administrative agencies. Manage the mediation, resolution, and litigation of construction claims, stop payment notices, false claims, performance bonds, payment bonds, and mechanic's lien claims pursuant to the public works construction law; oversee outside counsel hired to represent the agency in such matters. Manage right-of-way acquisition for SANDAG projects, generally in coordination with outside counsel; present updates to SANDAG management and the Board of Directors. Provide technical legal support to the Board of Directors, Policy Advisory Committees and working groups; review meeting agendas and notices; ensure meeting proceedings, decisions, and recommendations are consistent with and in compliance with public agency meeting requirements and practices such as the Brown Act and Robert’s Rules of Order; present and explain legal issues and opinions in public meetings. Provide general legal guidance and opinions to agency executives, managers, and project managers on a wide variety of legal issues and requirements pertaining to the agency’s programs, projects, services, and responsibilities. Develop a thorough understanding of the goals and priorities of the agency’s various departments in order to support their programs and projects; serve as a strategic partner with project managers to address issues. Supervise, mentor, train, and provide career development opportunities for team members. Assist with responding to media requests concerning legal issues and difficult and sensitive inquiries and complaints; oversee responses to Public Records Act requests. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, confident legal professional with highly developed communication and collaboration skills and the ability to explain complex issues in an easily-understandable way. An aptitude for analytical thinking and innovation and a commitment to providing outstanding service while meeting numerous time-sensitive deadlines also are important characteristics. The minimum education, training, and experience qualifications include a Juris Doctorate from an accredited law school and a minimum of seven years of increasingly responsible, professional municipal, transportation, environmental, and/or land use legal experience as an attorney focusing on municipal or governmental law, including two years of supervisory experience. Status as a member in good standing of the State Bar of California is required. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated knowledge of legal principles, practices, and procedures relating to administrative, contract, insurance, real property, transportation, land use, environmental, and construction matters particularly as applied to public agencies; knowledge of specific laws relevant to California local government agencies including the California Government Code, Public Records Act, and the Political Reform Act. Knowledge and demonstrated ability to interpret and apply federal, state, and local laws, codes, policies, and regulations pertaining to municipal finance, parliamentary procedures, and conflicts of interest. Knowledge and experience with standard public agency methodologies and strategies used in the competitive procurement of products and professional services, including experience with bid protests; demonstrated knowledge and experience with rules, regulations, and laws related to public agency contracts including the California Public Contract Code. Experience with specific laws relevant to California local government agencies to address federal and state regulations, dealing primarily with transportation and transit related issues; directly related experience with statutes applicable to the Federal Transit Administration (FTA), Federal Highway Administration (FHWA), and the California Department of Transportation (Caltrans). Experience with the California Environmental Quality Act (CEQA) and the National Environmental Policy Act (NEPA). Experience with public works construction law including various project delivery methods and relevant procurement principles. Experience working with local elected officials and supporting public boards, committees, and/or working groups by providing legal advice and ensuring compliance with the Robert’s Rules of Order and the Brown Act. Knowledge of the California Tort Claims Act as well as experience in construction execution and litigation. Demonstrated experience analyzing complex legal issues and applying relevant legal principles and practices; experience evaluating alternatives and recommending an effective course of action; experience with methods of legal research and preparing sound legal opinions. Experience preparing a variety of legal documents, comprehensive reports, and correspondence; demonstrated experience preparing and presenting legal information in a clear and concise manner, both orally and in writing; ability to make effective and persuasive legal arguments. Demonstrated ability to exercise good judgment and make sound decisions on legal casework; ability to work effectively with outside Counsel, employees, and members of the public in a sensitive and diplomatic manner. Experience with litigation and other legal proceedings and the ability to review, strategize, and oversee outside counsel on the agency’s legal matters; experience preparing and reviewing privacy policies associated with the use of technology. Ability to plan, organize, direct, and coordinate the work of professional employees; experience evaluating internal business processes and balancing workload with staff resources. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits This position is considered an executive-level role and has an annual salary range of $111,213 to $177,941; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. In addition to the benefits provided to all employees, this position is eligible for several enhanced benefits which include a Management Benefit valued at 2.5% of salary that can be applied towards time off, health premiums, or deferred compensation, and access to an Executive Health Program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This recruitment will remain open until filled. The first review of applications will begin on Friday, February 8, 2019. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Describe your philosophy on management and supervision and provide an example of a recent leadership success. Provide an example that demonstrates your ability to provide a creative solution to a challenge that was able to address the concerns of all stakeholders. Candidate Selection and Notification Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer  

Improving Sustainability for the San Diego Region The Department of Land Use and Transportation Planning (LUTP) provides the regional framework to connect land use to transportation systems, respond to population growth, preserve the environment, and sustain economic prosperity. SANDAG developed a Sustainable Communities Strategy (SCS) as part of the 2050 Regional Transportation Plan (RTP) and was the first Metropolitan Planning Organization to adopt an RTP that meets specific statutory requirements. This strategy focuses on reducing greenhouse gas emissions and guiding the growth of the region in a sustainable way by developing innovative planning practices that promote the integration of land use, housing, and transportation to create walkable, transit-oriented, and compact communities. The Transit Planning and Land Use Coordination section is responsible for activities that support the framework for growth and development in the San Diego region and focuses on the principles of smart growth and sustainability. Key work efforts include updating The Regional Plan Transit Network and Sustainable Communities Strategy;  collaborating with member agencies, the military, tribal governments, and other stakeholders to implement transit projects and sustainable development programs called for in San Diego Forward: The Regional Plan; preparing the Regional Housing Needs Assessment (RHNA) Plan and facilitating its implementation; managing the Specialized Transportation, Smart Growth Incentive, and Active Transportation grant programs; maintaining the  Smart Growth tool kit and implementing the Regional Transit Oriented Development Strategy; ensuring public health, housing, climate change, and social equity are considered in the planning process; and monitoring The Regional Plan implementation. Senior Regional Planner Role The Senior Regional Planner supports the implementation of San Diego Forward: The Regional Plan and the Sustainable Communities Strategy, and collaborates with local, regional, statewide, and transit agencies for the development, implementation, and monitoring of land use, transportation, and sustainable development programs and projects. Job Responsibilities This position is ideal for a planning professional with a strong interest in furthering their expertise in land use, transportation, and sustainable development planning. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include: Coordinate programs, projects, and studies and develop policies and plans that address the regional impacts of various projects in the areas of land use, transportation, smart growth, sustainable development, public health, social equity, and/or TOD. Foster collaborative working relationships with local, regional, and statewide agencies/organizations to advance planning and implementation of projects; facilitate dialogue among diverse stakeholders and work strategically to resolve complex issues. Participate in monitoring and reporting functions for the TransNet Smart Growth Incentive and Active Transportation grant programs. Conduct policy analysis, technical research, planning studies, and cost-benefit analyses used to evaluate the feasibility of new and existing regional planning programs, projects, and activities. Analyze the effects of new legislation on planning programs, projects, and plans; assist with the review and development of proposed state and federal legislation in support of SANDAG programs, objectives, priorities, and plans. Supervise, mentor, train, and provide career development opportunities for professional staff with expertise in planning, program implementation, and grants administration. Develop project plans, Requests for Proposals, scopes of work, project deliverables, budgets, and schedules; administer contracts and ensure projects progress on schedule, within the approved budget, and at a consistently high level of quality; ensure projects are completed in adherence to funding agency requirements. Provide staff support for policy advisory committees or stakeholder working groups; responsibilities include agenda setting, preparation of agendas, reports, and meeting summaries; participate in the development of staff recommendations to the committees/working groups. Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Independent Taxpayers Oversight Committee (ITOC), policy and stakeholder committees, technical working groups, member agencies, community groups, private organizations, and members of the public. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent project management skills, oral and written communication skills, the ability to work collaboratively and build   consensus with community groups, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, geography, or a related field, and five years of recent, progressive career experience in land use, transportation, or smart growth planning including some lead or supervisory experience. Local government work experience is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated experience applying the principles and practices of comprehensive local or regional planning, particularly in the areas of land use, transportation, smart growth, sustainable development, social equity, and/or TOD; familiarity with the goals and objectives of The Regional Plan is desirable. Knowledge of federal, state, and local laws, regulations, and requirements pertaining to planning policies, programs, and plans; familiarity with the functions and practices of local government organizations. Experience developing or maintaining projects or programs that incorporate smart growth and sustainability is desirable. Demonstrated knowledge of the principles and practices of  grants or contract administration, preferably in a government or public agency setting; ability to understand, interpret, and apply complex rules, regulations, and provisions related to grants, contracts, and government funding. Demonstrated experience conducting technical research and planning studies; experience preparing and presenting project reports, evaluating alternatives, and developing policy recommendations for decision makers. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including local, state, and federal agencies, other government officials, community groups, and the public, ability to gain cooperation and consensus through discussion and persuasion. Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs. Strong writing skills and the ability to communicate effectively, both orally and in writing; ability to prepare and deliver public presentations and recommendations regarding various program elements to Boards, Policy Advisory Committees, technical working groups, community groups, members of the public, and other audiences. Experience staffing committees and/or working groups, including the preparation of agendas, reports, and meeting summaries. Successful project management experience including preparing budgets and schedules; RFPs, scopes of work, and contracts; experience evaluating proposals and selecting and managing consultants. Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Senior Regional Planner position has an annual salary range of $71,689 to $114,703 per year; the starting salary will depend on the qualifications and experience of the selected candidate. The benefits we offer include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This recruitment will remain open until filled. The first review of applications will begin on Friday, February 8, 2019. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Describe your experience managing a planning project or study and specify the roles and responsibilities assigned to you. Describe any challenges you faced while managing this project and how you approached solving these issues. Identify some of the challenges local jurisdictions may face when implementing projects that support smart growth or transit-oriented development policies or initiatives, and what you, as a SANDAG staff member, could do to help overcome these challenges. Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the close date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment program. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

SANDAG operates the South Bay Expressway, a 10-mile toll road located in the southern part of San Diego County, and the I-15 Express Lanes, a 20-mile stretch of express lanes along the I-15 corridor. On average, 60,200 trips are made over the toll road and express lanes each day. Drivers pay a fee for doing so, either through a pre-paid FasTrak transponder, cash, credit card, or online using the Pay-by-Plate program. The Customer Service Representatives (CSR) provide telephone, in-person, and email support to users of the South Bay Expressway and the I-15 Express Lanes in a fast-paced environment; the Call Center receives an average of 17,500 calls per month. CSRs offer general information about the toll road, the express lanes, options for paying tolls, and assist with establishing and maintaining FasTrak accounts. They also identify vehicles who do not pay their toll at the time the roadways were used and contact drivers to provide options for the payment of outstanding tolls and fees. The Regional Tolling Customer Service Center (CSC) is located in Otay Mesa, at the south end of the 125 toll road; this is the work location for the CSR team. The CSC is open between 7 a.m. and 6 p.m. on Monday through Friday. Evening and weekend work may occasionally be required. Job Responsibilities Provide prompt, courteous, and helpful assistance to customers that results in a lasting positive impression of SANDAG, the toll road, and the express lanes. Educate and inform customers about promotional offers; actively market FasTrak transponder accounts and distribute information to interested customers.  Respond to a broad range of inquiries from customers related to payment of tolls, pre-paid FasTrak accounts, and general questions about the toll road and the express lanes; most customer interaction is by telephone, as well as in person, via email or mail. Contact and provide information to customers about toll amounts due; educate customers about payment options; prepare collection notices for overdue account balances; diffuse difficult customer situations and facilitate account resolution. Review trips made by non-FasTrak account holders to determine monthly toll charges; prepare billing statements; process customer transactions including payments made by credit card, personal check, or cash. Maintain accurate account information and records of customer communications using a Customer Relationship Management (CRM) software; maintain the confidentially and integrity of customer data. Assemble welcome kit and account materials; refurbish and test transponders. Experience and Qualifications Candidates should possess a high school diploma, or equivalent, and two years of recent experience in a customer service environment. Key qualifications for these positions include: Experience working in a high-volume, professional call center environment, answering inbound and conducting outbound customer service calls. Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult or hostile customer interactions is desirable. Experience maintaining customer account records in an electronic database; experience researching account information and providing accurate responses to customer questions; ability to explain information clearly and concisely. Experience processing account payments, including credit card and cash transactions; ability to perform mathematical calculations. Experience performing data entry tasks with a high degree of speed and accuracy. Knowledge of telephone etiquette; excellent verbal and written communication skills including appropriate use of the English language; ability to write emails and draft routine correspondence; Spanish language skills are desirable. Demonstrated computer software proficiency using the Microsoft Office Suite, and conducting Internet research; experience with call center/CRM software applications is desirable. Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidates also can anticipate a driving record check upon hire, and approximately annually thereafter. Salary and Benefits The Customer Service Representative positions have a pay rate of $13.88 to $22.21 per hour; the starting pay rate will depend on the qualifications and experience of the candidates.  SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply Submit a completed Employment Application, and the required Application Supplement (writing sample). The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. Application Supplement In addition to the Employment Application, candidates are asked to prepare a sample email message in response to the scenario below. The sample email can be up to 250 words in length and should be submitted with the Employment Application. Scenario Prepare an email message in response to the following: A customer emailed you after receiving a Notice of Toll Evasion stating they owed South Bay Expressway a $2.50 toll and a $40.00 non-payment fine. The toll and fine amounts are posted on the road. The customer claims they were lost/confused when using the toll road, and according to our records, this was the first time the customer’s vehicle had been on the road. South Bay Expressway policies allow for a fine to be reduced to $10.00 for first time users of the road. This is a one-time only courtesy. Further Information SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Technology Program Management Office The Operations department is a service delivery organization that adds value to the region through programs and services that improve mobility, enhance the capabilities of local agencies, and enable SANDAG employees to perform their work using Information Technology services. The Technology Program Management Office (TPMO) is a newly formed division within the Operations department that transforms business needs into information technology (IT) solutions through IT governance and effective project management. The Office leads the agency’s IT Governance program, supports the activities of the IT Steering Committee, maintains the IT and Intelligent Transportation Systems (ITS) inventories of work, and provides leadership for IT and ITS project managers. The TPMO establishes standards and provides training on the use of the tools and services, and helps the agency ensure efficiency and collaboration through file sharing, document storage, discovery, and retention. The TPMO guides activities to ensure technology implementation meets the needs of the business and consistently delivers quality business outcomes, on time and within budget. Technology Program Manager Role The Technology Program Manager will manage the newly formed Technology Program Management Office (TPMO) and ensure IT programs and projects meet organization goals and requirements. This position will guide the development and implementation of TPMO processes and policies, coordinate activities among the project management staff, support the Information Technology Steering Committee, and work with department managers to define, prioritize, and develop projects and programs. The primary workplace will be the SANDAG office in Otay Mesa. Job Responsibilities The Technology Program Manager position is ideal for an experienced individual with a strong interest in applying his/her expertise in the oversight and delivery of IT solutions. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives.Examples of primary responsibilities include: Provide senior-level project management and technical advisor responsibility for planning, design, implementation, maintenance, and documentation of applications, databases, and information systems; lead efforts to expand and enhance mobile technology offerings. Drive the implementation of an IT governance strategy across the agency and provide staff support to the IT Steering Committee; report project/program/portfolio status to the Steering Committee. Create dashboards, visualization templates, and additional metrics to monitor and control projects within the TPMO; manage the project implementation request process including developing draft budgets, schedules, and prioritizing requests. Collaborate with the IT Steering Committee, SANDAG departments, users, and vendors to develop user requirements, design specifications, and identify project deliverables; prepare MOUs, project charters, and other agreements to document data ownership and participant roles and responsibilities. Coordinate a team of technical project managers to ensure standards, templates, and project management tools are consistently applied across all projects in the TPMO. Coordinate activities for internal project teams; identify, analyze, and develop business and user needs/requirements, develop scopes of work and specifications for contracted services, and analyze resources including project costs and benefits. Supervise, mentor, train, and support career development opportunities for a team of technical employees; oversee and coordinate projects assigned to the TPMO; review and evaluate work products, methods, and procedures. Participate as a member of the Operations department management team; develop and implement the IT strategic plan and annual work program and prepare monthly and quarterly monitoring reports on project and budget status. Serve as lead staff advisor to the IT Steering Committee technical working groups and support other similar committees and advisory groups; prepare and present reports to various audiences; participate on boards, project teams, and in professional group meetings. Prepare Requests for Proposals (RFPs) including scopes of work and project budgets; evaluate competitive project proposals and participate in the selection of consultants; oversee and administer contracts. Create project plans, ensure projects progress on schedule, within the prescribed budget, and at a consistently high level of quality; ensure projects are completed in adherence and deliver regular project status reports; coordinate the analysis and approvals required for budget and/or schedule changes; communicate changes with other departments and agencies. Ensure technological consistency across SANDAG technology groups by maintaining clear processes and standards consistent with the recognized project/program/portfolio national standards; evaluate new and improved technologies for the most effective and efficient use by SANDAG and other regional public agencies. Represent SANDAG interests; explain, justify, and defend actions and program direction; negotiate and resolve sensitive, significant, and controversial issues. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who has outstanding technical and analytical skills, as well as demonstrated team leadership abilities and project management expertise for technical projects/programs. Superior organizational capabilities, the ability to work collaboratively and build consensus with a variety of end-users/customers, and excellent communication skills are key characteristics for this position. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in information technology or a related field, and a minimum of seven years of recent experience developing, implementing, and maintaining major information technology projects, preferably in a public-sector environment, including two years of supervisory experience. Certification as a PMP, PgPM, or PfMP from the Project Management Institute (PMI), and/or an advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated knowledge and experience providing administrative, management, and professional leadership and direction for a comprehensive technology service program. Demonstrated ability to develop and implement enterprise scale information technology projects; demonstrated experience monitoring project performance measures including budget, schedule, resource requirements, and risk; experience with the development of technical standards, user requirements and system design, and preparation of project and system documentation. Demonstrated experience implementing formalized governance processes and procedures and using standard frameworks for IT governance such as ITIL or COBIT 5. Experience with all facets of formalized project management including initiating, planning, monitoring, and controlling; understanding of program and portfolio management, and operations of a project management office; experience with formalized change management that reduces the risk profile of changes. Experience coordinating project teams and monitoring work performance; experience providing project coordination, project control, and support for assigned initiatives. Experience coordinating projects through consultants; experience with the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and contract management; experience managing consultants to ensure projects are completed on time, within budget, and at a high level of quality. Understanding of the principles and practices of budget preparation and control; ability to prepare and administer large budgets; demonstrated ability to meet program and project goals in a timely manner and within budget. Experience supervising and evaluating the work of technical employees; experience evaluating internal business processes and balancing workload with staff resources; experience providing leadership and direction for assigned programs; ability to delegate authority and responsibility. Demonstrated ability to analyze issues, evaluate alternatives and reach sound, logical conclusions and actionable recommendations; ability to research, analyze, and evaluate new information management and sharing technologies and protocols; ability to work with executives and leaders in developing and carrying out initiatives. Ability to communicate technical information effectively, both orally and in writing, to a broad range of audiences; ability to prepare clear and concise administrative, technical, and informational reports; ability to prepare and deliver public presentations and recommendations to a variety of audiences with diverse viewpoints such as upper management, member agencies  Boards, community groups, and other audiences. Proficiency with the Windows operating system and Microsoft Office applications, including Project, Access, Word, and Excel. Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Technology Program Manager is considered a Principal-level role and has an annual salary range of $82,989 to $132,783; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications will begin on February 1, 2019. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in  order to apply for a position at SANDAG. Applicants requiring  an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY),  fax (619) 699-6905, or hr@sandag.org . Additional Application Requirement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Question below. The information can be up to 500 words in length and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Prepare a statement summarizing an enterprise level technical project or portfolio of projects you completed that had multiple project deliverables and involved complex requirements, impacted business processes, and involved change management procedures. If you encountered any significant challenges during the project, explain what you did to overcome them. Candidate Selection and Notification Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Financial Monitoring and Review SANDAG has great pride in being a fiscally responsible public agency and has implemented rigorous accounting processes and financial reporting procedures to monitor expenses, encumbrances, grant funds, and project budgets, and accurately document various types of financial transactions. The agency has been awarded the Government Finance Officers Association’s (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the past nine years. The Accounting team has a role in supporting all agency programs through functions such as accounts payable, accounts receivable, payroll, and cash receipts through to cash flow analysis, debt management, and financial reporting. The team is regarded for their ability to maintain an exceptional level of accuracy and for providing outstanding customer service. Each week, two Accounts Payable staff process an average of 400 to 500 invoices for payments to vendors and consultants. During the course of the year, these payments total more than $1 billion. Accounts Payable Specialist Role The Accounts Payable Specialist is responsible for preparing vendor checks on a weekly basis and performing associated record keeping duties. This position requires a high-level of initiative to gather and verify information, frequent interaction with employees and other customers, and adherence to control processes developed to ensure quality and timeliness of payments. Job Responsibilities This position is ideal for an entry to mid-level accounting clerk with a strong interest in furthering their expertise with the accounts payable function. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Prepare regular, accurate, and timely payments to vendors and consultant by receiving and organizing the documents needed to process invoices for payment. Verify account coding and payment authorization on incoming invoices, purchase orders, expense reimbursement claims, travel vouchers, or other payment requests; review for completeness and compliance with established policies, procedures, and executed contracts. Perform the initial review of consultant invoices; match invoices to corresponding contracts, task orders, or purchase orders; verify labor rates against contract documents; ensure invoices are billed within the appropriate cost code and project; and check for mathematical accuracy. Research incomplete invoices, invoice inconsistencies, and complex invoicing issues; problem solve and communicate with consultants, SANDAG project managers, and other departments to resolve invoice questions and payment discrepancies. Perform timely and accurate data entry of payment request information from which weekly accounts payable checks and electronic fund transfers will be prepared; compile, print, obtain authorized signatures, and mail checks and remittance advices; maintain an accurate file of disbursements. Research accounts payable inquiries from vendors, staff, and auditors; locate documents and provide copies of documents when requested. Review contracts and purchase orders to identify and record encumbrances (obligations); process encumbrance revisions or adjustments as necessary. Track invoices; maintain electronic invoice logs and filing system. Reconcile various management reports, vendor statements, and financial records. Generate reports and prepare journal entries as needed; maintain routine financial records and reports using automated accounting software and Excel spreadsheets. Assist with maintaining accurate data by reviewing transaction journals, control reports, and other financial system reports, performing appropriate adjustments, and balancing and reconciling transactions in accordance with standard practices. Process work in a manner that results in a complete and evident audit trail; assist in preparing comprehensive and accurate documentation of transactions and adjustments; maintain complete files and records and ensure that all documentation is filed appropriately. Respond to mail, telephone calls and messages, email, and internal correspondence in a prompt, professional, and courteous manner. Assist in the preparation of agency records for annual audits and for audits conducted by various governmental agencies. Assist in ongoing maintenance of automated accounting systems; participate in the development and implementation of new procedures related to accounts payable operations. Perform a variety of general administrative support work; establish and maintain files; assist with special projects and tasks as assigned. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate who is detail-oriented and organized with a professional attitude and helpful disposition. Excellent communication skills, problem-solving skills, and the ability to use sound judgment and confidentiality when working with employees are essential. The minimum education, training, and experience qualifications include a high school diploma or equivalent and one to five years of recent experience providing support for accounts payable, accounts receivable, or other functions related to the review of invoices for payment, preferably with a government-related organization. Specialized training or college level course work in accounting, business, finance, or a related field is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Demonstrated knowledge of the principles and techniques involved in accounts payable administration and related accounting practices such as proofing and balancing of accounts, transactions and/or data entry, and data processing methods used in payment preparation. Demonstrated experience processing a high-volume and variety of invoices for payment; experience with accurate balancing of accounts and records. Demonstrated data-entry experience using automated financial accounting software applications and Microsoft Excel; ability to type at a speed necessary for successful job performance. Ability to perform accurate mathematical computations, reconcile differences. and review financial data for accuracy. Experience researching and compiling financial information; experience producing summary reports from assembled data; ability to analyze data and draw logical conclusions. Proficiency with file and record management to include hard copy and electronic file records maintenance; ability to keep accurate records with complete, auditable, files and records. Excellent customer service skills, including strong communication skills; demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work. Demonstrated ability to work well under pressure and with frequent interruptions from telephone calls, emails, and employees; ability to adapt to changing processes. Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently. Experience providing administrative support; good working knowledge of modern office procedures, methods, and equipment. Knowledge of audit principles and practices; experience supporting financial audits is desirable. Experience preparing general ledger journal entries is desirable. Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications; experience using software such as IFAS/One Solution is preferred. Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate also can anticipate a driving record check upon hire, and approximately annually thereafter. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Accounts Payable Specialist position will be filled at the I, II, or III level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Specialist I - $32,504 to $52,007 per year; Specialist II - $34,484 to $55,174 per year; Specialist III - $38,018 to $60,829 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, January 11, 2019. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 200 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Describe three work habits or strategies that best demonstrate your ability to support a busy team. Please provide an example of a time when you had to deal with an upset customer while communicating invoicing or other accounts payable related information. What steps did you take to help resolve the situation? Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Environmental Planning Program The Department of Land Use and Transportation Planning (LUTP) coordinates the development of San Diego Forward: The Regional Plan (Plan), a framework that connects land use to transportation systems, responds to population growth, preserves the environment, and sustains economic prosperity. The Plan is a long-range blueprint for a sustainable future for the San Diego region that includes new investments in the transportation system, conservation of more open space areas to preserve natural habitat, reliance on renewable energy, and planning for and adapting to climate change in the region. The Environmental Planning team provides expertise by leading the environmental review, permitting, and regulatory compliance activities for the SANDAG Capital Improvement Program, as well as conducting the environmental review for planning programs. Preparation of the 2019 Regional Plan is currently underway, and the Plan along with the Environmental Impact Report (EIR) are scheduled for final consideration by the SANDAG Board of Directors in Spring 2020. Environmental Planner Roles Two Environmental Planning positions are available. One position will support the environmental review, monitoring, and reporting functions related to capital project implementation. The second position will support the preparation of the Environmental Impact Report (EIR) under the California Environmental Quality Act (CEQA) for San Diego Forward: The Regional Plan. These are Limited-Term positions. One position, in support of capital project implementation, is expected to be funded through June 30, 2022. The second position, in support of preparation of the EIR for the 2019 Regional Plan, is expected to be funded through June 30, 2021. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities These positions are ideal for planning professionals with a strong interest in furthering their expertise in regional environmental planning, project implementation, and environmental compliance. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities may include: In support of Capital Project Implementation: Review construction bid specifications and verify all environmental mitigation measures and regulatory permit conditions and/or regulatory requirements are properly included; coordinate with construction management teams and project consultants to identify creative solutions to problems that may occur as projects are implemented. Consult with project managers, employees from federal, state, and local agencies, and project partners to develop scopes of work for environmental review projects and technical studies; conduct initial studies or assessments to determine the type and scope of environmental documents required. Conduct and participate in field site visits, including those held with regulatory resource agencies, project construction managers, and construction contractors; assist with conducting onsite inspections to verify compliance with mitigation responsibilities and regulatory permit requirements. Coordinate and review prepared environmental compliance monitoring reports, including daily/weekly logs and required reporting. Liaise with a wide variety of interest groups involved in environmental issues concerning endangered species, habitat preservation, and open space. Coordinate with various federal, state, and local agencies including the Federal Railroad Administration, Federal Transit Administration, Caltrans, Metropolitan Transit System, North County Transit District, and other agencies regarding regulatory resource permitting and compliance; assist with the preparation and processing of permit applications including the review and negotiation of permit conditions and mitigation strategies. In support of 2019 Regional Plan EIR Preparation: Conduct and participate in the research, development, writing, analysis, and review of all facets of the EIR. Participate in preparing the contents of the CEQA Administrative Record in accordance with legal requirements and direction from legal counsel. Participate in the management and oversight of the EIR consultant; provide detailed, thorough review and comments on consultant work products, and ensure that work products are produced on schedule, within the approved budget, and at a consistent high level of quality. Coordinate with SANDAG staff, legal counsel, EIR consultant staff, and other public agencies to gather and relay relevant data, analyses, figures, comments, input, and other information; ensure deliverables are received within the required timeframes. For both positions: Assist with the preparation of environmental documents pursuant to the National Environmental Policy Act (NEPA) and CEQA requirements for various long-range plans and projects. Documents include EIRs, Environmental Impact Statements (EIS), Negative Declarations, Environmental Assessments, and other related documents. Participate in the development and review of technical studies related to air quality, noise, water quality, visual quality, cultural resources, and biological resources; coordinate with consultants assisting with the preparation of technical studies and ensure these are conducted in accordance with federal and state requirements. Coordinate public outreach efforts and liaise with public interest groups; prepare summary reports and presentations for elected officials, member agencies, committees, community groups, private organizations, and members of the public; attend community meetings and compile public comments submitted as part of this process. Experience and Qualifications For these positions, we are searching for candidates who have a strong technical background and an aptitude for analytical thinking and problem solving, who are responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in regional/environmental planning, environmental science, geography, or a related field and one to four years of progressive career development in environmental planning. The following information describes the specific types of career experiences that are most relevant to these positions. Knowledge of the principles, current trends, and issues related to comprehensive regional planning, particularly in the areas of environmental planning, environmental mitigation, and natural resources. Experience supporting environmental review activities associated with the preparation of long-range plans and capital project development; experience working with policies in relation to environmental assessment and impact analysis. Experience participating in or supporting technical studies, analyses, or modeling related to environmental topics addressed in CEQA, such as air quality, local air pollution exposure, traffic and circulation, EIR alternatives, agricultural lands, or biological resources. Knowledge of federal, state, and local laws, regulations, and requirements pertaining to environmental planning specifically NEPA and CEQA; familiarity with current political trends related to these areas is desirable. Experience participating in the development of EIRs, EIS’, Negative Declarations, Environmental Assessments, or other environmental compliance documents; familiarity with program-level EIRs for large-scale plans is desirable. Experience participating in the planning and delivery of projects and tracking the progress of deliverables, schedules, and budgets; experience or ability to monitor consultants, review invoices, and participate in various contract administration functions. Experience working with federal, state, and local agencies to obtain environmental clearances for major capital projects. Ability to provide support to project managers on environmental planning and regulatory permitting. Experience reviewing plans and environmental documents for consistency with planning policies and objectives. Strong writing skills and the ability to communicate technical information effectively, both orally and in writing; ability to prepare clear and concise reports that present research results and recommendations. Demonstrated ability to maintain and foster productive working relationships with local agencies, communities, organizations, stakeholders, and other SANDAG departments; ability to coordinate public outreach efforts to inform, educate, and involve the public in the environmental review process. Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. These positions will be filled at the Planner I, II, or Associate level depending on qualifications and experience of the selected candidates. The annual salary ranges are: Planner I - $48,522 to $77,635 per year; Planner II - $53,496 to $85,593 per year; Associate Planner - $58,979 to $94,366 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for these positions by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. These positions are Open Until Filled. The first review of applications will begin on November 9. 2018. When submitting your application, please identify which position you are applying for or if you would like to be considered for both positions. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in these positions, applicants are asked to respond to the Supplemental Question below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions: Provide an overview of an environmental planning project or study you have been involved in. Outline the tasks you were responsible for and describe your most significant contribution to the project. How would you explain the purpose of CEQA and its role in the planning process to someone who is unfamiliar with this environmental law? Candidate Selection and Notification Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

The SANDAG Data Solutions Program The Data, Analytics, and Modeling department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG. The Data Solutions team administers the data centers that support the agency’s modeling, forecasting, analysis, mapping, and visualization tools. These data centers include a wide range of spatial and non-spatial data acquired and maintained by a team of highly skilled professionals responsible for the development and delivery of the SANDAG activity-based transportation model, economic and demographic estimates and forecasts, geographic information systems, and criminal justice research. Research Analyst Role The Research Analyst will coordinate the acquisition and procurement of demographic, economic, and transportation data, as well as geographic information system (GIS) data to support numerous modeling, forecasting, analysis, visualization, and Web applications. The position also will document data standards and processes, develop metadata and data citations, and monitor data and analysis requests. This is a Limited-Term employment opportunity and is expected to be funded through June 30, 2020. Limited-Term employees are “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This opportunity is ideal for an individual who has an interest in furthering their expertise in the acquisition and management of data. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Support the development and implementation of the Data Acquisition and Management Strategic Plan (DAMSP); participate in the development and implementation of new procedures and process improvements for standards-based documentation and metadata. Collaborate with staff to determine data needs; research and analyze new and existing data sources; coordinate with department teams, technology staff, and external vendors to accurately gather and interpret requirements and specifications to determine appropriate data solutions; coordinate the timely and secure acquisition, integration, and exchange of data. Provide project management support for various DAMSP projects and programs; prepare scopes of work and technical specifications; assist with the development and monitoring of project plans, schedules, and budgets for various projects and programs. Liaise with the agency’s Contracts and Procurement department to monitor contract status and expiration dates; participate in the preparation of contract amendments and task orders; assist with developing and maintaining a procurement plan and schedule for upcoming procurements; review and process consultant and vendor invoices. Monitor and support data requests from employees, various jurisdictions, and other customers; coordinate and ensure accurate data request information recorded; monitor the status of requests. Support quality assurance testing and analysis of regional data; identify and report data anomalies, patterns, relationships, and support the resolution to issues; participate in evaluating data for accuracy and completeness. Support the overall data architecture; monitor the Extract, Transform, and Load (ETL) processes; participate in the development and documentation of best practices for ETL-related activities including data movement, data aggregation, data quality, and data cleansing. Monitor automated and manual data integration and ETL jobs to verify execution and measure performance; develop reports used to audit, monitor, and validate data jobs. Support the development of a department-wide information resource for metadata standards to include identification and retrieval, document data relationships, file and rights management, and preservation. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with superior organization skills, a technical background, and an aptitude for analytical thinking and problem solving who is responsible and detail-oriented, demonstrates initiative, and is committed to providing professional, prompt, and accurate services while meeting numerous time-sensitive deadlines. Excellent communication skills, flexibility, and the ability to work collaboratively using sound judgment are important attributes for this position. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer or information science, geography, statistics, engineering, mathematics, or a related field, and one to four years of recent experience coordinating projects with data acquisition, storage, and reporting elements, or contracts and procurement administration. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of best practices regarding systems, methodologies, and procedures for acquiring, organizing, maintaining, and archiving data. Experience with information or content management; knowledge of current technologies and standards such as repositories, encoding standards, and metadata standards. Knowledge of basic database theory, design rules, and development practices; experience with data migration, analysis, data architecture, and data integration techniques; ability to accurately compile data for large databases. Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques. Experience supporting the development, implementation, and maintenance of testing systems, transparent practices, and tools that align with business requirements and audit standards. Experience coordinating, tracking, and monitoring a large volume of data requests; experience ensuring requests are processed in a timely manner; experience providing technical guidance and assistance to customers regarding services and procedures. Experience participating in multi-disciplinary project teams to coordinate tasks and accomplish goals. Experience with project coordination including supporting the preparation of budgets and schedules, resource requirements and timelines, quality control and change control mechanisms, and risk assessments. Ability to research and analyze business issues, evaluate alternative solutions, develop sound conclusions, prepare recommendations, and keep management apprised of issues and concerns. Experience participating in the development of RFPs, scopes of work, project deliverables, budgets, schedules, technical specifications, and contract amendments; experience with contract monitoring, administration, and reviewing and preparing invoices for payment. Excellent customer service skills; demonstrated ability to establish, maintain, and foster cooperative working relationships; ability to maintain composure and a professional attitude when working under tight deadlines and with frequent interruptions. Exceptional time management and organizational skills and the ability to coordinate several concurrent projects at various stages of completion in a fast-paced environment; ability to adapt to changing priorities, exercise good judgment, maintain confidentiality, and work independently. Strong written and oral communication skills, including the ability to identify user needs, respond to requests for information, and effectively communicate technical information to non-technical users. Experience preparing project reports, technical documentation, and written, oral, and visual reports and recommendations. Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Excel; familiarity with SQL Server or other relational database management system. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Limited-Term Research Analyst position will be filled at the I, II, or Associate level depending on qualifications and experience of the selected candidate. The annual salary ranges are: Research Analyst I - $48,522 to $77,635 per year; Research Analyst II - $53,496 to $85,593 per year; Associate Research Analyst - $58,979 to $94,366. The benefits we offer include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. And contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for this position will begin on Friday, October 19, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the two Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Describe why this position is of interest to you. Describe the techniques you use to maintain high levels of service while responding to multiple, competing priorities. Candidate Selection and Notification Following the first review date for applications, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment program. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

TransNet Financial Programming Office TransNet is the half-cent sales tax for local transportation projects that was first approved by voters in 1988 and has been extended to 2048. Administered by SANDAG, the program has been instrumental in expanding the region’s transportation system, reducing traffic congestion, and bringing critical transportation programs to life. During the 60-year life of the program, tens of billions in TransNet and matching federal, state and local dollars will be distributed among highway, transit, and local road projects. The TransNet Department facilitates the role of the Independent Taxpayer Oversight Committee in the administration and implementation of the TransNet Program, coordinates the agency’s financial programming for regional transportation projects, and monitors the delivery of regional capital improvements through the TransNet Project Office. Financial Programming Analyst Role The Financial Programming Analyst will coordinate the preparation of multiple plans, documents, and reports related to the financial programming of regional transportation projects and provide technical expertise to project managers regarding available funding sources for the development of various regional transit, traffic, and active transportation programs. This is a Limited-Term employment opportunity and it is expected to be funded through December 31, 2020. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for a professional with an interest in the financial programming of complex capital projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Coordinate the preparation of plans and documents for multiple federal, state, and local transportation funding programs, including the Regional Surface Transportation Program (RSTP), Congestion Mitigation and Air Quality (CMAQ) Program, Federal Highway Administration (FHWA), Federal Transit Administration (FTA), and other state and federal formula and competitive funding programs. Provide technical expertise and creative strategies to project managers and executives to fully leverage available revenue in the implementation of complex capital programs. Administer claims and amendments, track allocations and obligations, and review programming actions for state and federal compliance. Prepare financial forms for Caltrans Local Assistance, Caltrans Programming, and the California Transportation Commission for programming, allocation, and obligation of funds; review materials for compliance with reporting requirements. Research, compile, and analyze project development and implementation status; track progress against timelines and funding requirements; prepare comprehensive technical reports that summarize findings, describe alternatives, and support recommendations to policymakers that fully leverages all available regional funding. Research and analyze potential federal and state funding sources; interpret and apply funding sources to new or existing projects. Prepare Federal Highway Administration (FHWA), Caltrans, and other grant applications and funding requests; administer grant funding; support the Finance department in resolving eligibility, scope, and timing issues of invoices. Support the development of revenue forecasts for short- and long-range programs and plans, including federal, state, local, and private transportation funds. Consult and strategize with project managers, project schedulers, cost control analysts, and the Finance department, and provide technical guidance for the development of accurate budgets for highway, transit, and bikeway capital improvement projects. Support the development, management, and update of the Regional Transportation Improvement Program (RTIP), including projects and programs from both internal and partner agencies. Coordinate and/or participate on inter-departmental and inter-agency teams assembled for short- and long-term planning projects, develop contingency or alternative plans during funding shortfalls; prepare applications for joint-funded projects; foster collaborative working relationships with local jurisdictions, transit agencies, Caltrans, and other public entities. Provide staff support for the Independent Taxpayer Oversight Committee, Policy Advisory Committees, and stakeholder working groups; participate in setting agendas; prepare reports and meeting summaries; participate in the development of staff recommendations. Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Independent Taxpayer Oversight Committee, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups. Supervise, mentor, train, and support development opportunities for team members. (Senior level only) Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a detail-oriented candidate who has exceptional analytical capabilities and the ability to think strategically to see the big picture. Excellent interpersonal and communication skills are also needed. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in finance, business management, planning, engineering, or a related field, and four years (Associate level) to five years (Senior level) of recent professional experience related to fund management, financial programming, or capital project financial strategy. The following information describes the specific types of career experiences that are most relevant to this position: Experience coordinating financial programming and project control systems and processes preferably with a focus on the implementation of regional transportation projects. Demonstrated knowledge of the various federal, state, and local funding sources used for regional transportation projects. Experience interpreting and applying funding and programming laws, regulations, rules, and guidelines; demonstrated understanding and use of traditional and non-traditional methods for programming multiple sources of project funding. Demonstrated experience developing, monitoring, and maintaining numerous project budgets preferably for a comprehensive regional capital improvement program. Demonstrated experience consulting and strategizing with project managers, providing technical guidance for the development of budgets for complex capital improvement projects, and educating project managers on the budget and programming process. Knowledge of the roles and functions of various federal and state agencies in funding transportation projects; experience participating in various committees or groups and representing key issues, positions, and policies. Familiarity with current issues and emerging trends related to federal, state, and local funding and programming for transportation and other regional projects; demonstrated ability to research and analyze issues, evaluate alternative solutions, develop sound conclusions, and prepare recommendations. Experience performing complex calculations to complete financial, economic, and data analysis of funding activities; knowledge and experience with accounting, budgeting, and auditing principles; familiarity with grant writing and grant funding practices. Experience staffing committees and/or working groups; experience preparing agendas, reports, and meeting summaries. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including local, state, and federal transportation agencies, other government officials, community groups, the public; experience working in multi-disciplinary project teams. Ability to communicate highly technical information effectively, both orally and in writing; ability to prepare and deliver presentations and findings regarding various legislation, to Boards, upper management, member agencies, committees, and other stakeholders. Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership for assigned programs. (Senior level only) Demonstrated computer software proficiency using various programs from the Microsoft Office Suite, web-based research applications, programming, and budget software. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Financial Programming Analyst will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $53,496 to $85,593 per year; Senior - $71,689 to $114,703 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on Friday, October 5, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Question below. The information can be up to two pages in length and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe the constraints to traditional transportation funding that agencies face today. What options or tools would you recommend SANDAG explore to overcome these constraints? Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Overview of the Communications Office With public outreach and education as the foundation of their work, the Communications Department is focused on developing and implementing strategic communication and marketing plans to support a variety of projects. Through close collaboration and coordination with internal project managers, outside stakeholders, and member agencies, the team provides professional expertise for all public involvement and outreach, marketing, promotions, publicity, and media efforts to build awareness and gain support for the agency’s programs and projects including regional highway, transit, and active transportation system investments, the design and implementation of capital projects, long-range regional planning, environmental management, toll road operations and traffic-reduction initiatives, and inter-governmental coordination. Examples of current major agency projects include the under-construction 11-mile extension of the Mid-Coast Trolley from Downtown San Diego through the communities of Linda Vista, Clairemont, La Jolla, and University City; Bus Rapid Transit service in the I-15 and I-805 corridors, infrastructure for extended FasTrak service throughout the region, regional traveler information services through iCommute and 511, and San Diego Forward: The Regional Plan. Public Outreach Officer Role The Public Outreach Officer will coordinate public involvement and information strategies that promote the Mid-Coast Trolley Project and ensure a strong, positive identity among all audiences. This work includes coordinating multiple concurrent projects, developing and implementing outreach and communication plans, responding to requests for information, developing news stories for mass media, and contributing to a variety of internal and external publications. This is a Limited-Term employment opportunity and it is expected to be funded through June 30, 2022. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees. This position will be based in the downtown SANDAG office and at the Mid-Coast Trolley construction offices in University City along the Mid Coast Trolley project corridor. Time will be spent at construction sites and community meetings. Job Responsibilities This opportunity is ideal for an experienced communications professional with an interest in furthering their expertise in public outreach programs for large-scale capital development projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities for this position include: Provide public outreach and communication efforts during the planning and construction phases of the Mid-Coast Trolley Project; collaborate with project managers and employees to increase awareness of significant project milestones. Provide project management and coordination support for communications consultants and contractors; prepare project plans, and identify deliverables, resources, and activities; ensure work products are completed at a consistent high-quality level. Visit the construction sites along the Mid-Coast Trolley corridor to develop a detailed understanding of upcoming milestones; participate in the planning and implementation of a variety of media, promotional, and special events including groundbreaking and ribbon cutting ceremonies, public workshops, and outreach events; develop strategic media outreach programs to secure news coverage for projects. Support the development, preparation, implementation, and coordination of a diverse range of communication, public information, and community outreach plans, services, and activities; collaborate with key stakeholders such as local, state, and federal agencies, local jurisdictions, project partners, consultants, contractors, operating agencies, and vendors to ensure effective project delivery. Work with project managers to provide information to various municipal planning groups, service organizations, businesses, and other stakeholders. Provide technical writing for web pages, newsletters, news releases, fact sheets, social media, advertorials, opinion pieces, and other collateral materials; write speaking points and assist in preparing Board members for media interviews, public presentations, and other events. Develop in-depth knowledge of the Keep San Diego Moving (KSDM) website and identify project updates to the website, coordinate with Corridor Directors and project managers to develop new content. Assist in the preparation of written, oral, and visual reports and recommendations to the Board of Directors, policy and stakeholder committees, member agencies, community groups, private organizations, and members of the public. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, outgoing, and conscientious candidate experienced in all aspects of public communication and outreach programs, event coordination, and customer service. Strong project management, writing, and public speaking skills, and the ability to exercise discretion, judgment, and diplomacy when working with clients and staff are key characteristics. The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in journalism, communications, marketing, planning, or a related field, and one to four years of progressive career development in a fast-paced communication/public information environment, preferably supporting regional planning and/or capital improvement projects. The following information describes the specific types of career experiences that are most relevant to this position. Experience supporting the development, implementation, and coordination of proactive and effective community involvement and public outreach programs and activities. Experience working on multi-disciplinary project teams with project managers, project stakeholders, contractors, and communications staff; experience identifying ideas and concerns and incorporating them into planned actions and strategies. Outstanding writing and editing skills; experience writing engaging and compelling communications for a variety of audiences and purposes including social media; demonstrated knowledge of web-writing techniques and experience developing and maintaining website content. Experience researching, analyzing, interpreting, organizing, and designing informational material for publication and presentation. Experience planning and coordinating meetings and special events such as ribbon cuttings and community meetings. Understanding of the practices and operations of news gathering and reporting organizations; experience arranging press conferences and securing media coverage to promote public understanding of projects; familiarity with regional information resources and local news media sources. Demonstrated ability to establish rapport and engage the public in meaningful conversations and to gather feedback for planned projects and initiatives; experience working with diverse populations in a public outreach setting is desirable. Demonstrated knowledge of effective communication techniques and public outreach strategies; ability to take initiative in identifying and meeting communication needs. Experience coordinating outreach projects through consultants; experience coordinating with consultants to ensure that projects are completed on time, within budget, and at a high level of quality. Familiarity with the SANDAG political environment and sensitivities; ability to function effectively within that environment. Demonstrated ability to work well under pressure and perform multiple tasks simultaneously and to coordinate several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. Demonstrated computer software proficiency using various programs from the Microsoft Office Suite and other PC-based applications. The final candidate selected for this position must successfully pass a pre-employment driving record check; annual re-checking of the driving record will be a condition of employment. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Public Outreach Officer position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Public Outreach Officer I - $44,011 to $70,417 per year; Public Outreach Officer II - $48,522 to $77,635 per year; Associate Public Outreach Officer - $53,496 to $85,593 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications will begin on Friday, September 28, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Briefly describe your professional experience, priorities, and approach in interacting with internal project teams, agency or company partners, the public, the press, community stakeholders, and elected officials. Provide an overview of a project you have been involved in. What was your role in the project and what would you consider your most significant contribution to the project? Candidate Selection and Notification Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Regional Tolling Operations   The Operations Department supports the agency’s vision to enhance and expand the region’s travel choices by providing more travel services and options for residents, and use innovative, technology-based solutions to better manage the transportation network. This strategic approach includes a network of regional tolling facilities - the existing South Bay Expressway and I-15 Managed Lanes as well as the planning of future tolling facilities in connection with the new border crossing, and additional express lanes throughout the San Diego region. Located in our Otay Mesa office, the Customer Service and Account Management team provides support to South Bay Expressway toll road patrons and FasTrak account holders. Customer Service Representatives interact with customers over the phone, in person, and via email and mail, and provide assistance with a variety of account set-up and payment options as well as information about the toll road. The team also is responsible for identifying and contacting motorists who have toll amounts due, assembling and mailing FasTrak transponder kits, and assisting the Business Development team with community outreach. Customer Service Supervisor Role The Customer Service Supervisor is responsible for the day-to-day operations of a high-volume, inbound call center and coordinating the work of Customer Service Representatives (CSRs) who are engaged in telephone and in-person customer interactions, payment processing, mail distribution, inventory control, and related activities. This is an at-will Tolling Operations Personnel (TOP) position. This position will be based at the Toll Operations Center in Otay Mesa; the work will primarily be performed during normal business hours and may involve evenings or weekends from time to time. Job Responsibilities This opportunity is ideal for a “hands-on” supervisor; someone who is familiar with a call center environment and can provide supervision and guidance for a team of customer service professionals. Examples of primary responsibilities include: Coordinate the day-to-day activities of the call center; support the implementation of business practices that create a customer service-oriented work environment. Directly supervise approximately 28 Customer Service team members; establish and clearly communicate performance expectations, including the policies and procedures necessary for effective call center operations; when appropriate or necessary, recommend and implement changes to procedures and operating practices. Provide training and development opportunities to employees to increase their job-related skills and competencies; develop and coordinate training programs designed specifically for the customer service function. Coordinate and participate in a broad range of customer service activities that include account establishment, account usage, and providing options to drivers for the payment of outstanding tolls and fees. Develop staffing plans to ensure adequate staffing levels and service delivery objectives are met; prepare staff schedules based on work-volume projections. Assist CSRs with resolving complex customer service situations; recommend actions to resolve customer concerns, issues, or problems; provide assistance to customers in escalated situations. Assist with developing and implementing a ‘service-to-sales’ program designed to educate potential customers on the benefits of FasTrak and encourage account establishment. Maintain systems that efficiently and effectively support administrative tolling functions related to customer service; ensure the maintenance of accurate files and records for toll violations; prepare and produce a variety of administrative reports. Assist with the preparation of Requests for Proposals (RFPs) including scopes of work and project budgets; participate in the selection of consultants; monitor consultant performance and ensure projects are completed on schedule and within the prescribed budget; maintain contract files and prepare project status reports. Participate in the organization of community outreach events designed to increase awareness and dissemination of FasTrak programs, services, and resources throughout the region; train CSRs to distribute information by attending events at local businesses. Ensure staff understand and follow Customer Service Center policies and procedures; maintain documentation when necessary. Maintain a superior level of customer service at all times; exercise discretion, tact, and diplomacy when handling sensitive, controversial, or difficult situations. Provide technical and administrative assistance to the Customer Service Manager. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrate initiative. Excellent communication skills, the ability to work both independently and collaboratively when required, and the use of sound business judgment are important. The minimum education, training, and experience qualifications include a high school diploma, or equivalent, and seven years of increasingly responsible experience in a customer service or call center environment, including two years of supervisory experience. Specialized training or college level course work in business or a related field is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Experience leading a team of customer service professionals who provide high-volume, high-quality, customer service and account management, preferably in a call center environment; experience in a ‘service-to-sales’ environment is desirable. Experience directly supervising and evaluating the work of customer service professionals; experience selecting, scheduling, training, evaluating, and motivating employees; experience building strong teams and establishing employee development programs. Experience coordinating financial transactions, including the verification and processing of credit card transactions in accordance with Payment Card Industry rules and regulations. Excellent customer service skills; demonstrated experience diffusing and resolving difficult or hostile situations; effective problem-solving; ability to maintain composure and a professional attitude when managing escalated situations. Experience monitoring and evaluating work processes and procedures, making recommendations for business process improvements, and developing and implementing revised policies and procedures. Familiarity with public outreach and public participation programs designed to engage and inform the community. Experience assisting with the development of RFPs, scopes of work, budgets, and schedules, vendor selection, and contract management; demonstrated effective project management techniques. Demonstrated ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of department goals. Ability to prepare clear and concise correspondence and reports on a variety customer service activities, projects, and programs. Capacity to establish, maintain, and foster cooperative and collaborative working relationships with those contacted in the course of work. Computer software proficiency using various programs from the Microsoft Office Suite (in particular Word and Excel), customer relationship management systems, such as Salesforce, and other PC-based applications. Proficiency with verbal and written Spanish language skills is desirable. The selected candidate must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Customer Service Supervisor position has an annual salary range of $41,915 to $67,064; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on Friday, August 31, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 300 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions Describe your philosophy on supervision, and provide an overview of your experience mentoring, leading, or supervising a team of customer service professionals. Provide an example of a time when you helped to improve the efficiency of a business process or procedure. What steps did you take to analyze the inefficiency and make a recommendation? Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Office of Quality Assurance The Data, Analytics, and Modeling Department provides SANDAG member agencies, elected officials, other organizations, and the public with information and technical resources for regional planning, funding, and policymaking efforts. The department represents a broad range of expertise from land use and transportation modeling, programming and website development, applied social research, public safety, demographics, and economics. The information the department gathers, analyzes, produces, delivers, and maintains is essential to the success of SANDAG. The Office of Quality Assurance is new for the department and has been established to provide independent verification of data acquired or produced by SANDAG modeling, forecasting, analysis, mapping, and visualization efforts. In all, there are 70 terabytes of data stored in 200 databases, and the data comes from over 80 sources. The current focus is on developing and implementing formalized policies, processes, and safeguards consistent with best practices and industry standards. Senior Quality Assurance Analyst Role This newly created position will develop, implement, and coordinate quality assurance activities within the department and develop policies, processes, and documentation for various types of data acquired or produced by the agency’s modeling, forecasting, analysis, mapping, and visualization efforts. By working with a small team, and collaborating with department colleagues, the Senior Quality Assurance Analyst ensures the integrity, validity, and credibility of data flowing into and out of various spatial and non-spatial databases. Job Responsibilities This position is best suited for an experienced, hands-on, data quality assurance/quality control professional with expertise in supervising a technical team. We anticipate career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with agency executives. Examples of primary responsibilities include: Work with department managers to develop a Quality Assurance/Quality Control (QA/QC) program; research, develop, and implement formalized quality control processes, policies, and standards consistent with best practices and industry standards. Supervise, mentor, train, and provide career development opportunities for a team of professional and technical staff with expertise in QA/QC functions. Analyze and validate regional economic, demographic, land use, and transportation data for use in operational, procedural, and policy decision-making activities; interpret multi-disciplinary data demonstrating a thorough understanding of issues that could affect the validity and reliability of information. Design, develop, and perform robust quality assurance testing and analysis of regional data; apply analytical and problem-solving skills to identify and report data anomalies, identify root cause patterns, and facilitate resolutions to issues. Create and maintain documentation related to data compliance, business rules, data flows, process flows, and reporting. Coordinate metrics and statistical reports, perform audits and complete special studies; prepare spreadsheets, charts, and graphs to support information sharing. Develop complex queries to examine existing or prospective datasets; develop and implement test approaches, automated tests, test environment requirements, and data strategies; identify risks and problem areas and recommend standards, policies, and procedures to correct deficiencies. Research and recommend best practices for maintaining, archiving, and accessing data sets; collaborate with database designers, programmers, and administrators regarding the development, management, and use of information resources. Participate in the maintenance and documentation of comprehensive computerized databases in Excel, Access, and SQL Server formats. Coordinate and/or participate on inter-departmental and interagency teams assembled for various agency projects; foster collaborative working relationships with local jurisdictions, and other public agencies; coordinate with federal, state, and local agencies. Prepare and present written, oral, and visual reports and recommendations to upper management, member agencies, Policy Advisory Committees and working groups, and the public. Promote education in data management, design training materials, and deliver training as needed. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is organized, flexible, and can be relied upon to meet deadlines while working on multiple projects. Excellent communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in computer science, management information systems, regional planning, geography, demography, economics, statistics, mathematics or a related field, and five years of professional quality assurance, data analysis, database, or programming experience, including some lead or supervisory experience. The following information describes the specific types of career experiences that are most relevant to this position: Knowledge of quality assurance and quality control practices used for validating data and ensuring data integrity, including statistical analysis and sampling techniques, preferably for demographic and economic data. Experience supervising and evaluating the work of professional and technical personnel; demonstrated experience training, developing, and mentoring a team; experience providing administrative and professional leadership for assigned programs. Experience developing effective quality assurance/control practices, continuous quality improvement, and evaluation methods in a highly complex and data-centric environment. Experience developing, implementing, and maintaining testing systems, transparent practices, and tools that align with business requirements and audit standards. Experience with data analysis and research methodologies; knowledge of data acquisition and quality control methods used for gathering and compiling various types of information; knowledge of factors that contribute to the reliability and integrity of collected data. Experience solving problems, exploring data, discovering patterns, meaningful relationships, anomalies, and trends. Demonstrated computer software proficiency using the Microsoft Office Suite especially Excel and Access, SharePoint or other collaboration portal systems, SQL Server or other relational database management system; knowledge of database construction, management, and retrieval methods. Familiarity with software packages/applications that are major consumers of data, such as statistical analysis, modeling, and geographic information systems. Familiarity with the principles, practices, and objectives of regional planning and forecasting. Familiarity with formalized data governance processes and procedures. Demonstrated ability to establish and maintain effective working relationships with those contacted in the course of work including agency and other government officials and community groups; the ability to gain cooperation and consensus through discussion and persuasion. Experience communicating highly technical information effectively, both orally and in writing; to a broad range of audiences; ability to prepare and deliver public presentations and recommendations regarding various program elements to upper management, Boards, community groups, and other audiences. Excellent organizational skills and the ability to manage several concurrent projects at various stages of completion; ability to establish and maintain priorities and work independently. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. This Senior Analyst position has an annual salary range of $71,689 to $114,703; the starting salary will depend on the qualifications and experience of the selected candidate. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. And to support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position is Open until Filled. The first review of applications for will begin on August 10, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Additional Application Requirement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions 1. This position will work with department managers to develop a QA/QC program. Describe a project/program you have developed that demonstrates your experience with this type of work. Emphasize your role and the steps you took to ensure its success. 2. Describe your approach to supervision and provide an example of the techniques you use to help develop, mentor, and train employees. Candidate Selection and Notification Following the first review date for applications, all candidates will receive written confirmation that their application was received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Improving Active Transportation Options for the San Diego Region Long range plans for the San Diego region include increasing mobility, reducing greenhouse gases, and improving public health by making bicycling and walking viable options for everyday travel. SANDAG has adopted several strategies in order to accomplish this vision – to create more walkable and bicycle-friendly communities consistent with good urban design concepts; to improve access to public transportation resources via bicycling and walking; and to design and implement a distinctive regional bicycle system comprised of interconnected bicycle corridors, support facilities, and programs. The SANDAG FY 2019 program budget includes resources to implement regional bikeway projects and supporting programs from the Regional Bike Plan Early Action Program (EAP), a $200 million, 10-year improvement program to design and build high-priority bikeway projects throughout the San Diego region. Sections of the regional network have been completed, and ongoing work will focus on developing an interconnected Class I and urban bikeway network that will provide additional facilities for people who choose to bike or walk. To complement the established Class I facilities, the regional network also will consist of on-street facilities such as bike lanes, bike boulevards, protected bikeways, and bike routes to create a comprehensive system that will serve the needs for all types of people riding bikes in the San Diego region. Active Transportation Planner Role The Active Transportation Planner will work with a broad cross-section of disciplines within SANDAG including engineering and construction teams, communications, and transportation demand management (TDM) to coordinate projects, programs, and studies related to the development and implementation of active transportation projects identified in the Bike EAP and San Diego Forward: The Regional Plan.   Job Responsibilities This position is ideal for an experienced planning professional with a strong interest in furthering their expertise in active transportation and project management. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities include: Coordinate the planning, design, and implementation of a diverse range of active transportation improvement projects. Participate in programs to implement the Bike EAP and active transportation elements of the Regional Plan such as the SANDAG Complete Streets policy. Develop project plans, Requests for Proposals (RFPs), scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors; administer contracts. Coordinate the work of consultants and ensure projects progress and are completed on schedule, within the approved budget, and at a consistently high level of quality; ensure projects are completed in adherence with funding agency requirements. Coordinate major multi-modal transportation planning projects at the corridor or subregional level; develop and recommend active transportation improvements for subregional areas that align with the objectives of the Bike EAP and the Regional Plan. Research funding opportunities for active transportation programs through local, state, and federal grants; develop grant proposals, and coordinate the submission of funding applications. Review proposed state and federal legislation in support of the agency’s active transportation programs, objectives, and plans. Foster collaborative working relationships with local jurisdictions and various partners in the region to advance active transportation planning and implementation of projects. Prepare and present written, oral, and visual reports and recommendations to the SANDAG Board of Directors, member agencies, committees, working groups, community groups, private organizations, and members of the public. Supervise, mentor, train, and support development opportunities for staff; oversee and coordinate projects; review and evaluate work products, methods, and procedures; participate in the development of internal policies related to active transportation (Senior level only). Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an aptitude for analytical thinking and problem solving who is responsible, organized, and demonstrates initiative. Excellent project management skills, oral and written communication skills, the ability to work collaboratively, and the use of sound judgment are important. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in urban, regional, or transportation planning, geography, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, preferably with an emphasis in non-motorized or active transportation. An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation policies, programs, and plans; familiarity with current political trends in these areas is desirable. Knowledge and ability to apply the principles and practices of comprehensive regional planning, particularly in the areas of non-motorized or active transportation, sustainable community development, and general transportation planning; familiarity with the goals and objectives of the Regional Plan is desirable. Experience participating in technical research and planning studies in the field of active transportation; experience planning, designing, and implementing programs, projects, and studies related to active transportation. Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and performing contract administration functions. Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential scope, schedule and budget problems and ensure these are adequately communicated to upper management. Experience with public participation and public outreach efforts designed to inform, educate, engage, and involve the public in the regional transportation planning process. Knowledge of bicycle and pedestrian design standards; experience developing projects and programs that incorporate the principles of Complete Streets and Safe Routes to School is desirable. Working knowledge of the California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) guidelines and requirements for project development and delivery. Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management. Demonstrated ability to maintain and foster positive working relationships with other agencies on a variety of land use and transportation planning coordination issues. Demonstrated experience researching funding opportunities, designing research study methodologies, and writing fundable grants. Experience supervising and evaluating the work of professional and technical personnel; experience providing administrative and professional leadership and direction for assigned programs (Senior level only). Demonstrated computer software proficiency using the Microsoft Office Suite, conducting research on the Internet, and other PC-based applications. The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Active Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on Friday, August 3, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Questions The candidate selected for this position will coordinate at least one project already in the design phase. Describe the steps you would take to keep the project on schedule and within budget. SANDAG hears from both proponents and opponents, many with strong opinions, regarding its active transportation improvement projects. How would you respond to concerns raised and still move a project forward? Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

The SANDAG Vision for Transportation Demand Management Since 1995, SANDAG has operated a regional Transportation Demand Management (TDM) program responsible for planning and implementing strategies for reducing drive-alone trips. TDM is a key component of San Diego Forward: The Regional Plan to achieve greenhouse gas reduction targets set by the California Air Resources Board in response to Senate Bill 375. The plan to manage demand is based on proven strategies as well as new and innovative solutions. Recognizing that the mobility landscape is rapidly changing, the SANDAG TDM program is leveraging technology, shared mobility services, and public- private partnerships to expand transportation choices. The agency’s development of a Regional Mobility Hub Strategy and proposed investment in mobility hubs in the Regional Plan is an example of how SANDAG is a leader in advancing transportation technologies and new mobility services that improve quality of life for the region. SANDAG is also collaborating with regional agencies statewide on coordinated planning and policy development for emerging technologies and transportation services through the Future Mobility Research Program. Transportation Planner Role As a member of the TDM team, the Transportation Planner will coordinate two grant funded planning projects: ”The Future of Mobility: Analyzing the Impact of Ride-hailing on California Communities” and “Planning for Operations of Mobility Hubs.” This position will play a key role in representing the TDM program and collaborating with other Metropolitan Planning Organizations within California, public and private sector organizations, and academic institutes across the region, state, and nation.  This is a Limited-Term employment opportunity and is expected to be funded through June 2020. Limited-Term employees are considered to be “at-will” and receive many of the benefits of Regular employees. Job Responsibilities This position is ideal for an experienced professional in transportation planning and mobility management with an interest in implementing innovative transportation projects, programs, and services. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior management. Examples of primary responsibilities include: Coordinate two Caltrans-funded planning grant projects; develop project schedules and budgets; monitor progress and report on grant performance; coordinate project team activities; ensure regular communication and collaboration with grant partners and stakeholders. Collaborate with the SANDAG Communications Department to develop and implement public outreach plans for each project; develop and monitor project communications materials such as web content, collateral, and social media; assist with responses to public inquiries. Develop strategic partnerships with local, state, and federal agencies, academic and industry partners, consultants, operating agencies, and vendors that support mobility hub implementation. Develop comprehensive business plans or project proposals that include operating costs, partnership and/or revenue opportunities, marketing strategies, and program evaluation criteria. Develop concept plans, pilot and demonstration projects, prepare implementation plans, conduct monitoring and evaluations, and assessments. Coordinate a comprehensive, statewide data collection effort related to ride-hailing activity in the San Diego, Los Angeles, and San Francisco Bay regions; coordinate survey research with the Metropolitan Transportation Commission (MTC), Sacramento Area Council of Governments (SACOG), and the Southern California Association of Governments (SCAG); develop survey instruments as well as data collection and analysis methodologies; develop planning and policy recommendations related to ride-hailing services. Coordinate the development of Requests for Information and Requests for Proposals, scopes of work, project deliverables, budgets, and schedules; participate in the selection of consultants and vendors and supervise their work; ensure project milestones are set and that projects progress on schedule within the approved budget and at a high level of quality; ensure projects are completed in adherence to funding agency requirements. Supervise, mentor, train, and support career development opportunities for employees; oversee and coordinate projects; review and evaluate work products, methods, and procedures (Senior level only). Prepare and present written, oral, and visual reports and recommendations to the Board of Directors, Policy Advisory Committees, community groups, private organizations, members of the public, and other groups. Experience and Qualifications Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for a candidate with an entrepreneurial spirit who enjoys the challenge of innovation and problem-solving, has a proven track record of coordinating grant funded projects, and has experience in the coordination and delivery of transportation plans, programs and services. Superior organizational capabilities, the ability to work collaboratively and build consensus, and highly-developed communication skills are important attributes for this position. The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in planning, public or business administration, or a related field, and four years (Associate level) to five years (Senior level) of increasingly responsible, professional experience in transportation, mobility management, or other comparable programs, including some lead or supervisory experience (Senior level). An advanced degree is desirable. The following information describes the specific types of career experiences that are most relevant to this position. Knowledge of the principles, practices, and current trends related to TDM including congestion management, systems management, Intelligent Transportation Systems, multi-modal transportation, shared mobility, and innovative mobility services. Knowledge of federal, state, and local laws, regulations, and requirements pertaining to regional transportation planning, congestion management, and systems management; familiarity with current political trends related to these areas. Experience with grant writing and grant management; experience with grant compliance and grant performance monitoring and reporting. Ability to build awareness of programs, services, and resources through strategic business partnerships; demonstrated ability to enhance program revenues through sponsorships, partnerships, or other mutually beneficial business models. Knowledge of organizational, business management, and strategic planning practices as applied to the delivery of programs and services; knowledge of fiscal management principles and procedures; experience participating in the development of annual work programs and operational budgets; ability to monitor and control expenditures and ensure adherence to funding requirements. Experience developing problem statements, conceptual plans, feasibility studies, and alternatives analyses; ability to develop pilot projects and demonstrations from concept through implementation, prepare assessments, and corresponding monitoring and evaluation reports. Experience identifying business and/or program development opportunities that capitalize on market conditions; experience conducting cost-benefit and market feasibility analyses, and creating comprehensive business plans and marketing strategies that lead to greater awareness and broader use of programs, services, and resources. Experience coordinating project teams and multidisciplinary working groups, and supervising and evaluating the work of professional and technical employees; strong organizational skills and experience leading diverse project teams (Senior level only). Experience coordinating projects through consultants; experience supporting the development of RFPs, scopes of work, budgets, and schedules, consultant selection, development of work products, and performing contract administration functions. Experience monitoring and evaluating project progress; ability to prepare summary reports that communicate project status; ability to identify existing or potential schedule problems and ensure these are adequately communicated to project managers. Effective time management and organizational skills and the ability to prioritize multiple tasks in a fast-paced environment; ability to exercise good judgment and work independently. Ability to establish and maintain credible working relationships with those contacted in the course of work including agency and other government officials, community groups, and the public; ability to gain cooperation and consensus through discussion. Outstanding written and oral presentation skills and the ability to effectively communicate technical information and recommendations to a variety of audiences including elected officials, member agencies, the public, and upper management. Strong computer skills and proficiency with the Windows operating system and Microsoft Office applications especially Word and Excel; and presentation programs (PowerPoint). The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business. Salary and Benefits SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families. The Transportation Planner will be filled at the Associate or Senior level, depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Associate - $58,979 to $94,366 per year; Senior - $71,689 to $114,703 per year. Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program. How to Apply We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document. The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . Completed applications and related materials can be submitted via e-mail, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information. This position will remain open until filled. The first review of applications will begin on July 27, 2018. In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . Application Supplement To help us further evaluate the skills and experience of individuals interested in this position, applicants are asked to respond to the Supplemental Question below. The information can be up to two pages long and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process. Supplemental Question Describe your involvement with a data collection and analysis project. Include the methods you used to collect/analyze the data, a description of how the data was used and presented, and any challenges you faced in the project. Candidate Selection and Notification All candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. The best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application. Further Information The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process. In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer.