MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to directly hire a talented Senior Data/Wireless Engineer (GA or AL).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Description
This Senior level position has primary responsibility for delivering planning, engineering design, engineering consulting, documentation, equipment lifecycle management, and technical support for wired and wireless network infrastructure within Fortune 500 Company and associated subsidiaries.
Location:
Remote work with strong preference in Atlanta and Birmingham metro areas. Some travel to project locations and corporate headquarters as required.
Major Responsibilities:
Responsible for strategic planning, design, development, implementation, provisioning, and day-to-day operations for the network infrastructure including Cisco data communications equipment; routers, switches, firewalls, wireless LAN and others.
Applies strong knowledge of data communications principles, architectures, and protocols including TCP/IP, routing, switching, WAN, and Ethernet technologies to design and implement efficient network configurations.
Work closely with TO Security and Field Operations personnel to insure proper implementation and configuration of new technologies.
Development and compliance of engineering standards including documentation, product lifecycle plans, and implementation.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participation in the successful completion of Network Services and Technology Organization initiatives.
Perform end-to-end troubleshooting for data and wireless networks.
The technology areas that may be in scope for this position include all technologies owned by Network Services.
Network Services owns all data network technologies, which includes network routing protocols, quality of service, MPLS, core data center and wide area data network routing and switching, integration of our network with an internet service provider, establishment of VPNs (virtual private networks), voice call management, VOIP (voice over IP), voice contact center, video infrastructure technology, remote wireless routers, wireless LAN, and firewalls.
Must Have Requirements:
24/7 on call support experience.
Wireless LAN Engineering and support experience/exposure. (5+ years preferred).
Route/switch engineering and support experience/exposure. (5+ years preferred).
Datacenter engineering and support experience/exposure is a plus.
Python scripting language is a plus.
General Position Requirements:
Strong knowledge of both Cisco wired and wireless network infrastructure technologies.
Configuration, troubleshooting and administration of Cisco Catalyst switches 9K (chassis and fixed port).
Configuration, troubleshooting and administration of Cisco routers (ASR 1K, ISR 4K, Catalyst 8K).
Configuration, troubleshooting and administration of Cisco Nexus switches 7K and 9K (chassis and fixed port).
Configuration and deployment of Cisco wireless controllers, access points and integration with authentication, authorization, and accounting (AAA) systems in accordance with policies.
Must understand RF technology and principles.
Strong knowledge of network and dynamic routing protocols (OSPF, BGP, QoS, Multicast, CAPWAP, etc.).
Ability to analyze the interrelationship between network, server, storage, and application problems quickly, develop alternative solutions, and select the most appropriate action.
Work with and coordinate field technicians to install network projects and troubleshoot issues.
Awareness of energy industry trends, opportunities, and challenges.
Participate in rotating after hours on-call rotation and provide off-hours operational support when necessary.
Competencies:
Ability to handle multiple assignments and conflicting priorities.
Comprehensive analytical/critical thinking and problem-solving skills.
Effective communication and interpersonal skills.
Ability to build relationships, to communicate/collaborate with peers, customers, contractors, and vendors.
Ability to provide and accept feedback.
Takes ownership of work assignments and personal development
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field
5 + years of experience in Enterprise Data (wired) Networking
5 + years of experience in Enterprise Wireless Networking
CCNP level knowledge expected in networking design and theory, certification a plus.
Desirable programming skills (Python preferred)
Demonstrated personal computer skills (i.e., Visio, Outlook, Word, Excel, etc.)
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Do you have experience working 24/7 on-call support? Please describe.
Please describe your experience with wireless LAN engineering and support and include how many years’ experience.
Please describe your experience with route/switch engineering and support and include how many years’ experience.
Please describe your experience with Datacenter engineering and support and how many years’ experience.
Please describe your experience with configuration, provisioning, and automation tools.
We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits. What are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Senior Data/Wireless Engineer (GA or AL).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Description
This Senior level position has primary responsibility for delivering planning, engineering design, engineering consulting, documentation, equipment lifecycle management, and technical support for wired and wireless network infrastructure within Fortune 500 Company and associated subsidiaries.
Location:
Remote work with strong preference in Atlanta and Birmingham metro areas. Some travel to project locations and corporate headquarters as required.
Major Responsibilities:
Responsible for strategic planning, design, development, implementation, provisioning, and day-to-day operations for the network infrastructure including Cisco data communications equipment; routers, switches, firewalls, wireless LAN and others.
Applies strong knowledge of data communications principles, architectures, and protocols including TCP/IP, routing, switching, WAN, and Ethernet technologies to design and implement efficient network configurations.
Work closely with TO Security and Field Operations personnel to insure proper implementation and configuration of new technologies.
Development and compliance of engineering standards including documentation, product lifecycle plans, and implementation.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participation in the successful completion of Network Services and Technology Organization initiatives.
Perform end-to-end troubleshooting for data and wireless networks.
The technology areas that may be in scope for this position include all technologies owned by Network Services.
Network Services owns all data network technologies, which includes network routing protocols, quality of service, MPLS, core data center and wide area data network routing and switching, integration of our network with an internet service provider, establishment of VPNs (virtual private networks), voice call management, VOIP (voice over IP), voice contact center, video infrastructure technology, remote wireless routers, wireless LAN, and firewalls.
Must Have Requirements:
24/7 on call support experience.
Wireless LAN Engineering and support experience/exposure. (5+ years preferred).
Route/switch engineering and support experience/exposure. (5+ years preferred).
Datacenter engineering and support experience/exposure is a plus.
Python scripting language is a plus.
General Position Requirements:
Strong knowledge of both Cisco wired and wireless network infrastructure technologies.
Configuration, troubleshooting and administration of Cisco Catalyst switches 9K (chassis and fixed port).
Configuration, troubleshooting and administration of Cisco routers (ASR 1K, ISR 4K, Catalyst 8K).
Configuration, troubleshooting and administration of Cisco Nexus switches 7K and 9K (chassis and fixed port).
Configuration and deployment of Cisco wireless controllers, access points and integration with authentication, authorization, and accounting (AAA) systems in accordance with policies.
Must understand RF technology and principles.
Strong knowledge of network and dynamic routing protocols (OSPF, BGP, QoS, Multicast, CAPWAP, etc.).
Ability to analyze the interrelationship between network, server, storage, and application problems quickly, develop alternative solutions, and select the most appropriate action.
Work with and coordinate field technicians to install network projects and troubleshoot issues.
Awareness of energy industry trends, opportunities, and challenges.
Participate in rotating after hours on-call rotation and provide off-hours operational support when necessary.
Competencies:
Ability to handle multiple assignments and conflicting priorities.
Comprehensive analytical/critical thinking and problem-solving skills.
Effective communication and interpersonal skills.
Ability to build relationships, to communicate/collaborate with peers, customers, contractors, and vendors.
Ability to provide and accept feedback.
Takes ownership of work assignments and personal development
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field
5 + years of experience in Enterprise Data (wired) Networking
5 + years of experience in Enterprise Wireless Networking
CCNP level knowledge expected in networking design and theory, certification a plus.
Desirable programming skills (Python preferred)
Demonstrated personal computer skills (i.e., Visio, Outlook, Word, Excel, etc.)
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Do you have experience working 24/7 on-call support? Please describe.
Please describe your experience with wireless LAN engineering and support and include how many years’ experience.
Please describe your experience with route/switch engineering and support and include how many years’ experience.
Please describe your experience with Datacenter engineering and support and how many years’ experience.
Please describe your experience with configuration, provisioning, and automation tools.
We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits. What are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)