6 Quality Control jobs

Job Purpose: Responsible for developing and executing test strategies/plans and automated test scripts to ensure delivery of quality information systems and/or software programs of moderate complexity that conform to organization standards and user requirements. Works with project teams to develop test strategies/plans, test scripts and test cases, ensuring the appropriate level of testing is performed. Serves as subject matter expert on testing applications/software for assigned areas.  Major Duties: Develops, performs tests and evaluates/validates test results including functional e2e testing, regression testing, systems testing, customer acceptance testing and stress/performance testing for moderately complex applications/systems. Coordinates Customer testing. Manages defects and issues identified during testing through resolution. Develops test strategies, test plans, test cases and automated test scripts based on documentation and standards for moderately complex applications/systems. Facilitates development of test plans and test cases by Business Users.Participates in reviews of Product Backlog/Business Requirements and Detail Design documents for moderately complex applications/systems. Gains understanding of business functions/applications/activities pertinent to the project/change request. Establishes the technical configuration for testing, including all environmental components, data, automated test scripts and security. Coordinates migrations into the QA environment.Solid analytical and detail-oriented skills for the development of test strategies/plans, automated test scripts and test cases. Required Education, Experience and Skills: Bachelor's Degree and 3 years of experience in Quality Assurance and/or application development, application/software testing or software/test engineering. In lieu of degree, additional work experience and/or trade school or applicable certifications required. Working knowledge of an Information Technology environment, including using and testing systems, employing software development and testing methodologies, change management, project management and information security practices. Working knowledge in multiple technology areas such as: logical database design (relational), relational database retrieval tools, SQL, Oracle, Microsoft application architectures (DNA, .NET), web, HTML, XML, Microsoft Office Tools, automated test tools, UNIX and Unix Shell scripting, desktop and server operating systems. Strong Interpersonal Skills: Verbal, written, teaming and collaborating with business and IT partners Solid analytical and detail-oriented skills for the development of test plans and test cases.

Amsted Rail has an immediate opening for a Manager of Quality Assurance at the Hammond, IN location.   The Amsted Rail Group provides engineered systems that combine castings, bearings, wheels, axles, braking and energy management devices for the freight rail industry. Amsted Rail enjoys a significant share of the freight rail undercarriage market and is part of Amsted Industries. Employee owned Amsted Industries is comprised of the Amsted Rail Group, a construction and industrial group and a vehicular group. Amsted has some 11,000 employees in 48 plants with 30 in the United States and 18 internationally. This position is responsible for developing and implementing quality standards, policies, programs and activities. This position is also responsible for all issues and activities relating to quality for manufactured and sourced components and springs to include continuous improvement initiatives. The incumbent supervises and directs supervisors and employees in the area of Quality Management Systems and Inspection.   Position Responsibilities:  * Ensures that company policies, operations, and procedures meet customer, company, and industry quality requirements  * Ensures that company quality system is followed as defined with the quality manual  * Establishes and directs quality control procedures to ensure raw material and finished product conformance with product quality specifications  * Establishes, supervises, and monitors in-process inspection procedures in conjunction with manufacturing  * Reports quality performance of operations and product reliability  * Participates in development of processes and precut design to ensure internal quality planning  * Maintains inspection and control procedures to meet quality standards and minimize costs  * Directs programs to ensure compliance with customers and industry quality assurance requirements  * Responsible for issuing, revising and approving the quality manual  * Acts as liaison with customers and/or suppliers at the request of Sale or Purchasing to resolve quality problems for approved suppliers  * Supervises activities of direct reports establishing standards and monitoring performance. Conducts regular performance reviews and establishes individual development plans  * Resolves internal and external quality concerns  * Develops in-country source inspection program  * Four-year college degree or technical training and five to ten years of hands on experience in a similar position or discipline. Concentration in Engineering or Quality Assurance preferred  * Minimum five years' experience in a related field. Experience with ISO and/or AAR preferred  * Demonstrated ability of increasing responsibly in the area of Quality Assurance  * Strong knowledge of quality systems, supply chain quality, statistical methods and strategic planning and execution  * Dynamic people skills, motivational/team building skills  * Strong presentation skills with experience in executing plans by selling, convincing and working through people at all levels of the company We can offer the right individual a very competitive salary and benefits package to include participation in an employee stock ownership plan (ESOP) as well as opportunities for personal and professional growth.  Visit our website at www.amstedrail.com . You will be impressed.  EOC M/F/D/V * Four-year college degree or technical training and five to ten years of hands on experience in a similar position or discipline. Concentration in Engineering or Quality Assurance preferred  * Minimum five years' experience in a related field. Experience with ISO and/or AAR preferred  * Demonstrated ability of increasing responsibly in the area of Quality Assurance  * Strong knowledge of quality systems, supply chain quality, statistical methods and strategic planning and execution  * Dynamic people skills, motivational/team building skills  * Strong presentation skills with experience in executing plans by selling, convincing and working through people at all levels of the company   We can offer the right individual a very competitive salary and benefits package to include participation in an employee stock ownership plan (ESOP) as well as opportunities for personal and professional growth.  Visit our website at www.amstedrail.com . You will be impressed.  EOC M/F/D/V

Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. Learn about how you can contribute to our company’s success in the following position: Job Purpose: Responsible for reviewing inspection and audit orders, obtaining appropriate Letters of Authorization (LOAs), verifying insured policy, billing and profile information, assigning work to staff/vendor inspectors and technical/quality assurance reviewers, and distributing completed inspection and audit reports. Responsible for importing supporting documents into files, resolving issues with vendor inspectors and customers, assigning inquiries from customer service, tracking timeliness and monthly allocations completed by vendors, and processing invoices for inspection services.  Major Duties: Reviews all external requests for inspection and audit orders for Classification Quality Assurance inspections. Verifies all related information as it relates to the inspections to include policy information to create a policy/employer profile and any special processing or customer instructions prior to the scheduled inspections/audits. Assigns inspections to appropriate staff or external contract inspectors based on assigned service areas. Updates assignment information with appropriate policy and contact information necessary to assign inspections and audits to staff or contract inspectors. Participates in the development of criteria and queries for selection of inspection candidates to satisfy Classification Quality Assurance Program requirements. Uses queries to generate reports of eligible employers, by state, that meet the criteria for Classification Quality Assurance inspections. Prepares reports to reflect progress on CQA Program inspection status. Decrypt, extract and import vendor inspection reports into the system. Assigns completed inspections and audits to a review and/or quality analyst. Monitors and notify vendors of late assignments and requests for status updates. Receives completed inspections and audits. Prints and mails copies of the completed reports and audits to the appropriate customers. Processes internal and external customer requests for status updates. Works with Manager to resolves customer complaints. Processes vendor invoices for payment for inspection services and update the Inspection system. Resolves issues with vendors, including scheduling and billing discrepancies. Identifies trends or patterns of abusive vendor practices. Identifies solutions or process changes to resolve issues. Participates in special projects and testing pertaining to systems or processes impacting Regulatory Assurance operations and the Classification System. Reviews emails, complete administrative tasks, attend meetings, complete training and other duties as assigned. Required Education, Experience & Skills: High School Diploma and 3 or more years of related administrative experience or related vocational insurance training.

Workforce Management Consultant 12119BR Company Information Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Job Summary Under moderate supervision provide support and direction to contact center Management Team in the areas of contact center forecasting, scheduling and capacity planning, and/or intraday management to make the best use of time, people and systems to meet the needs of the customers. This position does not lead others. This position could be placed in any of our PI CSS Business Centers (Hartford, Glens Falls (NY), Knoxville (TN), Richardson (TX), Spokane (WA)). Primary Location Hartford - Connecticut - United States Secondary Location Glens Falls - New York - United States, Knoxville - Tennessee - United States, Richardson - Texas - United States, Spokane - Washington - United States Job Category Actuarial and Analytics, Business Analyst/Quality Assurance, Corporate Services/Other, Customer Service Position Type Entry Level, Experienced/Professional Target Openings 1 Primary Job Duties & Responsibilities Analyze and prepare preset reports/MI data for Management Team and ad hoc managerial information as needed. Highlight prevalent information for management and when appropriate, make recommendations. Analyze and present daily staffing plans and anticipated call volumes to determine incremental staffing needs. Gather and analyze current and historical call data to prepare daily, weekly and monthly capacity plans used to forecast scheduling and staffing for the teams. Communicate variances and drivers from prior results. Prepare and/or revise forecasts to allow for appropriate shifts in workload based upon demand and supply variables. Monitor system and proactively assist management in dealing with real time adherence, unexpected workload and/or call volume variations. Analyze data from call management system to enact appropriate strategy to divert calls and/or staff to meet work standards and customer expectations. Communicate impact of strategy. Participate in Call Center and Workforce technology testing including validation of system updates/changes. Document processes and procedures. Make recommendations when processes and procedures should be updated. Communication changes to appropriate audience. Other duties as assigned. This position does not lead others. Minimum Qualifications Minimum college degree or commensurate 2 years work experience in information management, finance, statistical analysis, Workforce Management, or contact center experience. Solid knowledge of Microsoft applications including Excel, Word and PowerPoint is required. Education, Work Experience & Knowledge Working knowledge of contact center operations. Property Casualty insurance product and systems knowledge is preferred. Job Specific & Technical Skills & Competencies Analytical Independent Detail Focus Flexible Organized Dependable Innovative perspective Proficient organization and time management skills Self-starter, self-motivator, self-disciplined knowledge of Microsoft Excel, Word, PowerPoint, and Access, a plus Experience with Aspect, a plus Ability to effectively multi-task required Strong verbal and written communication skills Ability to promote as well as contribute to a team environment Strong customer service focus Physical Requirements Operates standard office equipment Requires extended periods of computer use Requires extended periods of sitting Equal Employment Opportunity Statement Travelers is an equal opportunity employer.

Position Charter : Lead HFI QA policies and procedures with focus on part testing and confirmation plans, customer specific requirements and gate reviews for assigned new program launches Location: Columbus, OH Dept: QA Reporting Relationships: Reports to Corporate Quality Manager Major Duties and Responsibilities: https://www.linkedin.com/jobs/cap/view/389256134/?pathWildcard=389256134&trk=job_capjs

Position Charter :   Lead HFI QA policies and procedures with focus on part testing and confirmation plans, customer specific requirements and gate reviews for assigned new program launches Location:   Columbus, OH Dept:   QA Reporting Relationships:   Reports to Corporate Quality Manager Major Duties and Responsibilities: Drive improvement to HFI’s quality assurance results through leadership of quality policies and procedures with focus on: Past problem history New model quality data collection and analysis Customer specific requirements Core tools knowledge and application Check fixture verification and validation New model gate reviews Meet process effectiveness targets for assigned processes. Lead investigations and determine actions when results do not meet expectations Lead activities to achieve process improvement Provide leadership and training to facility quality and corporate engineering for quality function tools and reports Develop initial pre-launch quality procedures and process documents (control plan, QIS, etc) to meet quality objectives and customer requirements, as assigned Lead MSA procedures and activities for fixtures and gages Facilitate documentation and resolution of open issues impacting product quality for corporate event builds Lead initial check fixture verification process and support final facility approvals Lead new model gate review process; ensure countermeasure plans are documented for results not meeting expectations Meet personal target of >90% of assigned tasks in business management systems completed on time Define procedures/instructions needed to support successful implementation of processes and goals Define quarterly activities based on results of previous quarter metrics and goals Lead improvement activities to meet improvement target of one CI per quarter Process leadership as defined in HFI process map and roles & responsibility matrix Additional responsibilities as assigned Send resume's to vogan@hfi-inc.com or visit us on linked in! https://www.linkedin.com/jobs/cap/view/389256134/?pathWildcard=389256134&trk=job_capjs