11 Professional Services jobs

POSITION DESCRIPTION Position Title: Health Sciences and Technology Coordinator Salary: $67,534 Rank: Assistant Director Department: Academics Supervisor: Health Sciences and Technology Department Chair Position Summary: The Health Sciences and Technology Coordinator is responsible for working with the Department Chair of the Health Sciences and Technology coordinating all Professional Practice Experience (PPE) / Practicum / Internships at both the Graduate and Undergraduate Programs within the department. Along with managing the practicums, the Coordinator’s role includes managing the practicum agreements. This role includes teaching courses, revising curriculum, assisting with accreditation requirements, recruiting and advising students; and community outreach. Position Responsibilities: Ø Coordinating all PPE/Practicum/Internships at graduate and undergraduate levels; Ø Coordinate and manage practicum agreements; Ø Teaches the equivalence of 7 courses for both graduate and undergraduate programs during the academic year; normally 2 courses in the Fall, 2 courses in the Spring, and 1 course in the Summer. A 2-credit equivalency will be counted as the continued work with correlating the internship coursework with students, internship sites, and assessment of required competencies before, during, and after the internship. This includes crossover with the capstone coursework. Ø Advise students; mostly at the graduate level; Ø Assists with admission, recruitment, and marketing; Ø Assists with outreach initiatives to the healthcare community; Initiates development of program expansion opportunities; Ø Assists the Department Chair in attaining and maintaining accreditation at state and professional association levels; Ø Assists in the process of assessing program goals, including student learning outcomes; Ø Maintains student records including academic progress and demographic information; Ø Duties as assigned. Qualifications: Master’s degree, PhD. preferred; holds an AHIMA credential; experience with CAHIIM accreditation; three to five years’ teaching experience, preferably in an online environment; effective communication skills; ability to support a team at a distance; excellent organization skills and attention to detail. See complete job description at http://www.charteroak.edu/AboutUs/Employment and apply with cover letter and resume by November 27, 2020. Incomplete applications will not be considered. No phone calls please. AA/EEO

FMI’s Leadership and Organizational Development practice is seeking a dedicated, driven individual with a passion for leadership. In this exciting, fast-paced and highly developmental fellowship, you will help generate cutting edge content to improve our clients’ organizations, teams and individual leaders. We are seeking individuals pursuing an advanced degree who are detail-oriented and enjoy thinking deeply about what it means to be a great leader.   This paid, part-time internship requires a commitment of 25-30 hours per week and will be based in our Cherry Creek office in Denver, Colorado or in our Raleigh, NC headquarters. Remote candidates will be considered.   *Please note that only candidates who submit a cover letter expressing their interest and qualifications will be considered.   As a Leadership Development Fellow, you will: Gain expertise in working with cutting edge high performing senior leadership teams Increase your self-awareness around your leadership strengths and areas for improvement Dive deep into a fast-paced industry to identify future trends and their implications for leaders Learn valuable instructional design skills and utilize them to develop new content (presentations, facilitator scripts, activities) to assist consultants on training and consulting engagements Gain valuable exposure to a fast-paced consulting firm and insight into what it takes to be successful in the world of consulting Responsibilities Researching the latest leadership topics and trends Integrating relevant research into improving existing training and consulting content Creating presentations and facilitator scripts to be used in consulting engagements Helping develop new content in a wide variety of leadership and organizational development areas Analyzing organization-specific data to gain a deep understanding of the inner workings of large organizations and assist in the development of action plans for them Qualifications Master’s or Ph.D. degree in Business, I/O Psychology or related field Strong passion for leadership development and leadership trends Proficiency in conducting online research High attention to detail Ability to interact effectively with internal and external clients Excellent written and verbal communication, listening, analytical, problem solving, interpersonal and relationship-building skills Ability to thrive with minimal direction and supervision in an ambiguous work environment Superior organizational, time management and project management skills, and the ability to exercise sound independent judgment Demonstrated maturity, integrity and the ability to perform in an entrepreneurial environment, both individually and as a team player Fluency in English (Writing, Speaking, Listening)

FMI’s Leadership and Organizational Development practice is seeking a dedicated, driven individual with a passion for project management and an interest in organizational and leadership development. In this exciting, fast-paced role, you will be involved in coordinating multiple work streams and projects tied to a large, complex client organization. Projects and work streams will mostly be focused on improving leadership, organization and team effectiveness through facilitated workshops, organizational and individual assessments, data analysis and report writing. The Project Coordinator’s role will be largely focused on ensuring the various work streams progress smoothly and effectively and exceed the client’s expectations. This paid, part-time role requires a commitment of 25-30 hours per week and will be based in our Denver office located in Cherry Creek. Remote candidates will be considered. As an LOD Part-time, Project Coordinator, you will : Support the lead Project Manager to perform project management functions including planning, organizing, and coordinating project resources for a large client account Gain expertise in working with cutting edge high performing senior leadership teams Join a team of consultants on a single, large client account, learning the ins and outs of the client’s business, and supporting the internal consulting team to reach major client milestones Learn valuable instructional design skills and utilize them to develop new content (presentations, facilitator scripts, activities) to assist consultants on training and consulting engagements Gain valuable exposure to a fast-paced consulting firm and insight into what it takes to be successful in the world of consulting Responsibilities Planning, organizing, motivating, and coordinating all project resources under the direction of the lead Project Manager Analyzing both qualitative and quantitative organization-specific data to gain a deep understanding of the inner workings of large organizations and develop reports for clients Developing client-facing tools for the internal consulting team to track progress against major client milestones Creating presentations and facilitator scripts to be used in consulting engagements Researching the latest leadership topics and trends relevant to the client account, and integrate relevant research into consulting content Qualifications Master’s or Ph.D. degree in Business, Project Management or related field Passionate about leadership development and leadership trends Project management orientation with a superior ability to prioritize effectively Strong attention to detail Excellent, client-centric communication skills Proficient in conducting basic research Exceptional writing skills Ability to create compelling graphics and visuals using Microsoft Office Suite Ability to deal with ambiguity Strong analytical skills Fluent in English (Writing, Speaking, Listening)

  LOCATION: The Associate/Sr. Associate is a remote, work from home position , as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). Candidates must reside within a reasonable driving distance of one of our key hub regions: Boston, New York City, Philadelphia, Chicago, Denver, or Santa Barbara/Los Angeles. Some travel is required for client meetings or other internal meetings, conferences, etc. THE ROLE: Acceleration Partners seeks an Affiliate Marketing Associate to coordinate the day-to-day operations of multiple affiliate programs. The ideal candidate will bring 1-4 years of digital marketing or e-commerce experience - affiliate marketing experience is not required. The role is full-time with several opportunities for growth into more senior marketing positions. This person will be responsible for affiliate communications and general account maintenance, including recruitment, newsletters, and fraud checks. TOP 5 JOB RESPONSIBILITIES: CLIENT & AFFILIATE COMMUNICATION - Works to understand client’s marketing goals and objective and develops a relationship with clients at the appropriate level via email and by participating on client calls. Responds to affiliates’ inquiries, troubleshoots issues and engages affiliates with the goal to activate or optimize relationships. Builds creative yet efficient newsletters to inform publishers of promotions, program updates and guidelines that align with the client objectives and brand. REPORTING - Accurately prepares weekly, quarterly and end of year reporting for clients and is able to analyze data to find opportunities, trends and escalate any potential red flags. Tracks and analyzes performance campaigns and recommends improvements to maximize client’s goals. With some support from their manager, is able to create ad-hoc reports based on requests from manager or client.  STRATEGY EXECUTION - Executes the day-to-day operations of multiple affiliate programs to support recruitment, activation and optimization efforts of an account. Understands the why behind each task to maximize results and analyzes the performance of marketing campaigns, and communicates results. Communicates and constantly looks to streamline and improve tactics to maximize efficiencies and clients spend. ACCOUNT OPERATIONS - Manages the day-to-day operations of multiple affiliate programs, including managing affiliate application questions, deployment of creative assets, etc. while ensuring program details are accurate and up-to-date. Monitors affiliates’ marketing methods frequently to prevent fraud and ensure compliance with each program's terms and conditions (Brandverity, FTC, Fraud). RECRUITMENT EXECUTION - Develops recruitment lists containing quality prospects based on the needs of the client as advised by the Account Manager and conducts the corresponding outreach emails. Identifies, recruits and reviews new publishers who can provide additional reach and revenue growth. Works to increase join rates through testing to maximize the effectiveness of our efforts resulting in reaching a client’s goals and objectives. WHAT SUCCESS LOOKS LIKE: BY 6 MONTHS… you are able to execute the day-to-day operations of multiple affiliate programs, including managing affiliate applications, recruitment list building, and deployment of creative assets. Working closely with managers you are able to maximize the effectiveness of each program and are regularly developing new campaign ideas to present to managers. You are able to draft affiliate communications and newsletters and respond to affiliate inquiries and issues with little guidance from managers.  Accounts are being monitored regularly for fraud, with no issues being missed, to ensure compliance with each program’s terms and conditions. BY 1 YEAR… you are able to troubleshoot account and affiliate issues.  Regularly developing new campaign ideas to present to managers you are an integral part of each program you support.  Efficiencies are being created and you are working closely with the manager as a team to provide excellent client service. You are able to take on new account responsibilities with guidance from managers.   QUALITIES OF THE IDEAL CANDIDATE: Has a strong internal motivation to get the job done and done well Only provides superior results and unsurpassed customer service Emphasizes an incredible attention to detail and is capable of multi-tasking and coordinating several projects at once Prioritizes competing objectives and manages time with skill Possesses the ability to work independently with minimal supervision Displays accountability always meeting deadlines and keeping commitments Knows how to collaborate with team members in a remote environment Thrives in a fast paced environment and enjoys bringing order to chaos Possesses superior written and verbal communication skills Has direct affiliate marketing experience (in-house, agency, network) or a strong interest in the industry   MINIMUM QUALIFICATIONS & SKILLS: 1-4 years of online marketing, e-commerce, or affiliate marketing experience Knowledge of Affiliate Networks (ShareASale, Commission Junction, etc.) a plus Bachelor’s degree Ability to travel when needed to conferences and team meetings Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc. Working knowledge of HTML, a plus   WHY ACCELERATION PARTNERS? Acceleration Partners is the premier global partner marketing agency. By focusing on Better People, Better Processes and Better Performance, our team sets the standard for how brands efficiently grow and refine their marketing partnerships anywhere in the world. A trusted agency partner to leading brands, our team of seasoned marketers and industry experts help companies build meaningful, lasting, performance-based relationships with strategic partners. Acceleration Partners has received several prestigious awards and accolades for both our client services and culture, including “Best Agency” (International Performance Marketing Awards), “Best Workplaces” (Inc.), “Best Places to Work” (Glassdoor), “Most Committed to Work-Life Balance” (Digiday). Some of our clients include adidas, Hotwire, LinkedIn, Redbubble, Reebok and StubHub Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status. 

We have an exciting opportunity for a Paid Search Specialist to join our team. The Paid Search Specialist will manage client’s paid search marketing campaigns on AdWords, Bing, and other search and display marketing engines. Effectively drive client revenue growth at an effective cost through the paid search marketing channel. Furthermore, this position will assist with overall website reporting, analysis, and provide insights for site improvements. Responsibilities for this role: Build and optimize paid search campaigns, including keyword generation, bid management, landing page recommendations, budget management and reporting Set monthly goal for campaigns and track performance towards overall objective Analyze campaign data and derive insights to improve performance of search accounts Provide innovative reports of campaign results to both internal and external teams Work with the Search Engine Optimization Specialist to ensure paid search strategy is closely aligned with organic strategy Monitor campaign spend levels on a daily and monthly budget Qualifications: Bachelor's degree in marketing, advertising, communications, or related field At least three years of experience managing paid search campaigns within Google Ads Experience with Google Ads Editor Must have strong written and verbal communication skills Understanding of attribution modeling and online user behavior Must have extremely strong attention to detail Accuracy, Clarity, Proactiveness and Timeliness Proficiency in Microsoft Office (Excel, Word and PPT) Proficiency in Google G Suite (Docs, Sheets and Slides) Google Ads certification preferred Attention to detail regarding campaign budgets and objectives Strong Time Management skills ​Salary:  $50,000/yr. to $60,000/yr.  Location:  This position can sit at any of our Carolinas locations (Charlotte NC, Myrtle Beach SC or Charleston SC​)

The Pinkerton Director serves as the “Trusted Risk Advisor” by anticipating the clients’ needs and recommending world-class corporate risk management solutions. This role is responsible for the achievement of business development objectives, on-going employee management, and the consistent application of Pinkerton’s Service Delivery Standards, while ensuring optimal business results. The Director is responsible for their P&L and should be well-versed in managing a multi-million-dollar book of business in a growing organization with $250+ million annual revenue. Overseeing all aspects of the Northern California region, the Director is well-networked and has a thorough understanding of Bay area companies and their associated dynamics   Essential Functions Include: Represent Pinkerton's core values of integrity, vigilance and excellence. Establish and maintain "trusted advisor" relationships with new and existing clients; Regularly contact clients to ensure that the highest level of corporate risk management is being delivered. Responsible for the year-over-year revenue growth of the assigned field office/geographic area; Communicate with the Managing Director regarding trends relative to fixed and variable costs and financial impact of present and anticipated business activity. Review records and other financial data that impacts revenue growth and profitability. Partner with the Sales Support and Marketing departments to identify client prospects and market trends. Participate in business development activities including sales presentations, RFPs, and contract negotiations. Participate in local networking opportunities including industry and/or client sponsored events, seminars, and training. Submit requisitions for new and/or replacement positions associated with client contracts; Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions. Plan, assign, supervise, and direct work; Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and on-going skill development. Conduct annual budget analysis and present field office budget to Pinkerton leadership. All other duties, as assigned. Education/Experience: Bachelor's degree (Master's preferred) with at least seven years of business management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.  Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

The Pinkerton Director serves as the “Trusted Risk Advisor” by anticipating the clients' needs and recommending world-class corporate risk management solutions. Overseeing all aspects of an assigned geographic area, the Director is responsible for the achievement of assigned business development objectives, on-going employee management, and the consistent application of Pinkerton's Service Delivery Standards, while ensuring optimal business results.   Essential Functions Include: Represent Pinkerton's core values of integrity, vigilance and excellence. Establish and maintain "trusted advisor" relationships with new and existing clients; Regularly contact clients to ensure that the highest level of corporate risk management is being delivered. Responsible for the year-over-year revenue growth of the assigned field office/geographic area; Communicate with the Managing Director regarding trends relative to fixed and variable costs and financial impact of present and anticipated business activity. Review records and other financial data that impacts revenue growth and profitability. Partner with the Sales Support and Marketing departments to identify client prospects and market trends. Participate in business development activities including sales presentations, RFPs, and contract negotiations. Participate in local networking opportunities including industry and/or client sponsored events, seminars, and training. Submit requisitions for new and/or replacement positions associated with client contracts; Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions. Plan, assign, supervise, and direct work; Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and on-going skill development. Conduct annual budget analysis and present field office budget to Pinkerton leadership. All other duties, as assigned. Education/Experience: Bachelor's degree with at least seven years of business management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.  Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

The Pinkerton Director serves as the “Trusted Risk Advisor” by anticipating the clients' needs and recommending world-class corporate risk management solutions. Overseeing all aspects of an assigned geographic area, the Director is responsible for the achievement of assigned business development objectives, on-going employee management, and the consistent application of Pinkerton's Service Delivery Standards, while ensuring optimal business results.   Essential Functions Include: Represent Pinkerton's core values of integrity, vigilance and excellence. Establish and maintain "trusted advisor" relationships with new and existing clients; Regularly contact clients to ensure that the highest level of corporate risk management is being delivered. Responsible for the year-over-year revenue growth of the assigned field office/geographic area; Communicate with the Managing Director regarding trends relative to fixed and variable costs and financial impact of present and anticipated business activity. Review records and other financial data that impacts revenue growth and profitability. Partner with the Sales Support and Marketing departments to identify client prospects and market trends. Participate in business development activities including sales presentations, RFPs, and contract negotiations. Participate in local networking opportunities including industry and/or client sponsored events, seminars, and training. Submit requisitions for new and/or replacement positions associated with client contracts; Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions. Plan, assign, supervise, and direct work; Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and on-going skill development. Conduct annual budget analysis and present field office budget to Pinkerton leadership. All other duties, as assigned. Education/Experience: Bachelor's degree with at least seven years of business management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.  Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

 The Senior Accounting Manager will be responsible for overseeing the Company's accounting functions for the Americas Region. This includes implementing and maintaining a system of internal controls that ensure company assets are safeguarded and that all financial reporting meets all compliance-related standards. The position oversees all facets of accounting operations, including the monthly close cycle, internal and external financial reporting, internal controls, policy development, and communication with the parent company regarding financial results and reporting.   Essential Functions Include: Represent Pinkerton's core values of integrity, vigilance, and excellence. Manage, coordinate and provide daily work direction and/or oversight to daily, monthly and annual accounting functions including the processing of transactions, monthly and annual closes, preparing of financial statements and tracking, reconciling and balancing of general ledger accounts. Provide technical accounting GAAP/IFRS guidance and support to all company entities which may include involvement in due diligence and other activities surrounding acquisitions/dispositions. Advise leadership of any areas of potential risk and provide recommendations to strategically enhance financial performance and business opportunities. Coordinate work, related to both internal and external audits, in the periodic review of the company financial records; Implement agreed upon recommendations, related to areas of responsibility, resulting from the audit findings. Interpret, develop, implement, and monitor accounting policies, processes, and procedures. Provide counsel on accounting-related issues, disclosure obligations related to business transactions, and financial statements. Work with the FP&A and internal leadership to analyze and interpret financial and operating data including performance benchmark reporting, market niche reporting, performance assessments, cost, contract pricing, profitability and wage analyses. Oversee the preparation of regulatory reports and filings required for submission to federal and state agencies. Oversee all treasury functions including, daily cash management, cash forecasts, accounts payable, payroll and accounts receivables. Provide training, guidance, and direction to the Accounting team to ensure work is performed in an efficient, timely, and knowledgeable manner; Adjust daily operations ensure the department's successful completion of assigned goals and objectives. Support accounting process improvements and change initiatives, streamlining processes, developing metrics, and creating efficiencies within the department. All other duties, as assigned. Education/Experience : Bachelor's degree (MBA preferred) in Finance, Accounting, or related field and at least five years of hands-on accounting experience within a global corporate environment or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Certified Public Accountant, preferred.   Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Thomas P. Miller and Associates, LLC, (TPMA) a growing national economic development, workforce development, and education consulting firm, is seeking a team-oriented professional to provide small business and entrepreneurial research and acumen, project leadership, research, and data analysis to support our practice areas. The Senior Project Consultant will be involved in methodology development, small business and entrepreneurial research and analysis, report writing and preparation, and business development and business strategy activities. This position leads consulting projects and business development efforts in our practice areas. The Senior Project Consultant exercises considerable independent judgement to design, analyze, and complete project proposals and project deliverables.   The ideal candidate has excellent project management, research, writing, and time management skills and is highly organized and self-motivated. Interested applicants should submit the following materials: cover letter, resume, samples of work and salary requirements to Gracie Reiff, HR Partner at greiff@tpma-inc.com     JOB RESPONSIBILITIES include, but are not limited to the following: Manage and often lead complex, multi-faceted projects. Conduct small business and entrepreneurial research and analysis of qualitative and quantitative information, including facilitating interviews, focus groups, town halls, and strategy sessions. Lead project teams ensuring high-quality and high-value services are provided to clients. Demonstrate practice area leadership by designing and executing solutions for team initiatives. Strategize and execute business development activities that includes representing TPMA in interviews and client presentations. Build relationships with clients and stakeholders, leading to references and/or add-on work. Serve as subject matter expert in one or more areas, demonstrates intermediate content knowledge within practice area and service area subjects. Manage subcontractor relationships for successful project execution   SKILLS AND ABILITIES: Excellent project management skills – developing and implementing timelines and project plans, overseeing reporting progress, and driving implementation in a customer-oriented environment. Exceptional attention to detail and ability to gather, clean, track, and interpret small business sector data and individual small business needs. Must possess internet research skills via online databases, publications, and company websites. Ability to adapt in a fast-paced environment; manage multiple deadlines; and balance multiple priorities. Excellent interpersonal skills and oral/written communication skills. Skilled in Microsoft Suite including Word, Excel, PowerPoint, Access, and data research packages such as EMSI, ESRI, etc. EDUCATION & EXPERIENCE: Bachelor’s degree in Business, Public Administration, Economics, Liberal Arts, Nonprofit Management, or related field. Five (5) or more years of experience in small business development, workforce development, education, economic/community development, and/or employment with a related organization.   SALARY & BENEFITS: Salary is commensurate with experience and benefits include employer paid medical, dental, vision, life, and disability coverage for employees along with generous PTO.   TRAVEL:  15 – 25% TPMA does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other characteristic protected by law.        

NOTE: TO BE CONSIDERED FOR THIS VACANCY, ALL APPLICANTS MUST APPLY ONLINE AT: https://www.governmentjobs.com/careers/alachua SALARY: $58,843.20 Annually Master's degree in psychology, social work, counseling or a related field and one year of professional level substance abuse counseling experience; or any equivalent combination of related training and experience. Licensure as a Marriage and Family Counselor, Mental Health Counselor (LMHC) or Clinical Social Worker (LCSW) per F.S. Chapter 491, or Certification as an Addiction Professional (CAP) is required. Must satisfactorily complete local, state and national criminal history and fingerprint checks. Applicants within six months of meeting the minimum education/experience may be considered for trainee status.  Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years.  This is Level Two Limited Access certification.  Position Summary: This is supervisory and administrative professional work in the Department of Court Services. An employee in this classification is responsible for the supervision of clinical staff and interns/volunteers and assuring that quality therapeutic services are provided to clients and their families who are participating in substance abuse treatment programs. They also assure that all clinical records are maintained according to state and federal guidelines. Work is performed under the general direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.  Examples of Duties: ESSENTIAL JOB FUNCTIONS  Upon declaration of a disaster and/or emergency, employees in this classification may be required to report to work   Exudes a positive customer service focus.   Advocates building organizational culture through aligning decisions with department mission and core values including:  integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Develops programs of a clinical, educational and rehabilitative nature. Consults with all levels of the organization and develops program policies and procedures. Evaluates treatment programs. Communicates and implements program policy and procedures to contribute to the professional growth of program personnel. Recommends, develops and conducts in-service training for the program staff. Maintains liaison between other components of the department, community programs and all other relevant social service agencies. Coordinates client record keeping systems. Consults with program and department staff and external sources to design and implement program evaluations. Promotes and organizes community support for all substance abuse treatment programs through lectures, meetings and other professional contact. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of the dynamics and problems of addiction, and current practices of treatment. Considerable knowledge of psychology, counseling theory and practice with the ability to apply to substance abuse. Considerable knowledge of methods, procedures and practices of addiction treatment. Considerable knowledge of laws, developments and literature in the addiction field. Considerable knowledge of local, public and private treatment agencies and their various requirements. Considerable knowledge of self-help recovery groups and community support, and understanding of their role in addiction treatment. Knowledge of family dynamics and family treatment. Knowledge of licensure requirements including required reporting. Skill in treating substance abuse clients in individual and group modalities. Ability to relate goals and methods of addiction treatment to community groups and agencies. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and licensing agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends and holidays as well as mandatory overtime.