This position is responsible for the delivery of instruction and facilitation of student learning, and the on-going development of curriculum and learning strategies which meet the needs of students and employers. The focus of the instruction for this position is helpdesk/customer support and networking.
Essential Job Functions
Facilitation of Learning. Plan, prepare, and deliver instruction and facilitate the learning of students in the CIS Associate Degree Program, continuing education, and/or contract training programs. Assess the learning outcomes of students at the unit, course, and program level.
Curriculum Development. Develop, revise, and continually update curriculum and instructional materials which are competency-based, current, consistent with employer expectations, and aligned with the college policy on level of required documentation.
Classroom Management. Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/participant evaluation.
Interpersonal/Team Skills. Participate in activities of the instructional team, including planning, development, scheduling, and budgeting as a cooperative and professional team player.
Business/Industry/Community Linkages. Maintain involvement with business/industry/community through advisory committees, marketing and recruitment efforts, and professional associations and organizations.
Student Support and Guidance. Advise and support students as a mentor and role model in the achievement of their learning and career goals.
Professional Development. Participate in professional development activities that provide for continually updated knowledge and skills for the role of the contemporary instructor as directed by one’s Individual Professional Development Plan.
Qualifications, Training and Experience
1. Bachelor's Degree in Computer Science, Management Information Systems, or related field is required; Master's Degree preferred. 2. Three to five years of recent work experience outside the field of education working in a Network Administrator, Systems Administrator, Network Engineer, Virtualization Engineer, Help Desk, Service Desk or Support Desk environment. 3. Certification in one or more of the following highly desirable: VMware Certified Professional (VCP), Citrix Certified Associate (CCA), Cisco Certified Network Associate (CCNA), Cisco Certified Network Associate - Security, Cisco Data Center Unified Computing Support Specialist, MCSA: Windows Server, COMPTIA A+, COMPTIA Network+, COMPTIA Security+, MCSE: Private Cloud, ITIL Foundation or HDI. 4. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. 5. Upon hire, must maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation, if applicable.
Essential Aptitudes, Skills, Knowledge and Personal Characteristics
1. Ability to support and work within a team environment. 2. Ability to communicate effectively and maintain positive working relationships with a variety of appropriate related agencies and personnel. 3. Ability to update instructional methods and materials and apply research studies in classroom, and lab settings. 4. Ability to work with diverse student, staff, and community populations. 5. Ability to communicate effectively, both oral and written, with students, staff, and others. 6. Success and commitment as a team player, including the ability to engage in win-win thinking and to foster consensus. 7. Flexibility in schedule, including availability for evening and weekend assignments. 8. Flexibility, including the acceptance of and willingness to change. 9. Demonstrates ability for written and oral communication with students, staff, employers and other external entities. Ability to communicate effectively and to maintain positive working relationships with a variety of environments and personnel. 10. Ability to teach effectively utilizing a variety of instructional methodologies including lecture, lab work, hands on instruction, and other instructional methods. 11. Proficiency in computer use and applications which support teaching and learning. 12. Highly motivated with strong interest in contributing to the success of the students and the college. 13. Ability to express sensitivity and empathy to the individual needs of students. 14. Understanding and successful use of learning technology, both on-line and as a tool for distance education. 15. Ability to develop course materials and assessments of student learning. 16. Promotes an educational philosophy which places the primary emphasis on student learning in the design, delivery, and evaluation of courses. 17. Ability to develop course materials and assessments of student learning. 18. Accepts responsibility for professional and personal growth. Complete professional development and in-service activities in accordance with college standards and maintains expertise in subject area. 19. Models a commitment to the mission, purposes, and values of the college.
Full Time
This position is responsible for the delivery of instruction and facilitation of student learning, and the on-going development of curriculum and learning strategies which meet the needs of students and employers. The focus of the instruction for this position is helpdesk/customer support and networking.
Essential Job Functions
Facilitation of Learning. Plan, prepare, and deliver instruction and facilitate the learning of students in the CIS Associate Degree Program, continuing education, and/or contract training programs. Assess the learning outcomes of students at the unit, course, and program level.
Curriculum Development. Develop, revise, and continually update curriculum and instructional materials which are competency-based, current, consistent with employer expectations, and aligned with the college policy on level of required documentation.
Classroom Management. Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/participant evaluation.
Interpersonal/Team Skills. Participate in activities of the instructional team, including planning, development, scheduling, and budgeting as a cooperative and professional team player.
Business/Industry/Community Linkages. Maintain involvement with business/industry/community through advisory committees, marketing and recruitment efforts, and professional associations and organizations.
Student Support and Guidance. Advise and support students as a mentor and role model in the achievement of their learning and career goals.
Professional Development. Participate in professional development activities that provide for continually updated knowledge and skills for the role of the contemporary instructor as directed by one’s Individual Professional Development Plan.
Qualifications, Training and Experience
1. Bachelor's Degree in Computer Science, Management Information Systems, or related field is required; Master's Degree preferred. 2. Three to five years of recent work experience outside the field of education working in a Network Administrator, Systems Administrator, Network Engineer, Virtualization Engineer, Help Desk, Service Desk or Support Desk environment. 3. Certification in one or more of the following highly desirable: VMware Certified Professional (VCP), Citrix Certified Associate (CCA), Cisco Certified Network Associate (CCNA), Cisco Certified Network Associate - Security, Cisco Data Center Unified Computing Support Specialist, MCSA: Windows Server, COMPTIA A+, COMPTIA Network+, COMPTIA Security+, MCSE: Private Cloud, ITIL Foundation or HDI. 4. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. 5. Upon hire, must maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation, if applicable.
Essential Aptitudes, Skills, Knowledge and Personal Characteristics
1. Ability to support and work within a team environment. 2. Ability to communicate effectively and maintain positive working relationships with a variety of appropriate related agencies and personnel. 3. Ability to update instructional methods and materials and apply research studies in classroom, and lab settings. 4. Ability to work with diverse student, staff, and community populations. 5. Ability to communicate effectively, both oral and written, with students, staff, and others. 6. Success and commitment as a team player, including the ability to engage in win-win thinking and to foster consensus. 7. Flexibility in schedule, including availability for evening and weekend assignments. 8. Flexibility, including the acceptance of and willingness to change. 9. Demonstrates ability for written and oral communication with students, staff, employers and other external entities. Ability to communicate effectively and to maintain positive working relationships with a variety of environments and personnel. 10. Ability to teach effectively utilizing a variety of instructional methodologies including lecture, lab work, hands on instruction, and other instructional methods. 11. Proficiency in computer use and applications which support teaching and learning. 12. Highly motivated with strong interest in contributing to the success of the students and the college. 13. Ability to express sensitivity and empathy to the individual needs of students. 14. Understanding and successful use of learning technology, both on-line and as a tool for distance education. 15. Ability to develop course materials and assessments of student learning. 16. Promotes an educational philosophy which places the primary emphasis on student learning in the design, delivery, and evaluation of courses. 17. Ability to develop course materials and assessments of student learning. 18. Accepts responsibility for professional and personal growth. Complete professional development and in-service activities in accordance with college standards and maintains expertise in subject area. 19. Models a commitment to the mission, purposes, and values of the college.
San Diego Association of Governments - SANDAG
San Diego, CA
Role
This position will lead a team of computer technicians, system administrators, and other IT staff to meet the technology needs of SANDAG and will work closely with the Director on strategy, operations, budget, and continuous improvement initiatives.
Overview of Information Technology Service and Infrastructure
The Information Technology Service and Infrastructure team is comprised of twelve system specialists, network, cloud, and system administrators supporting nearly 400 employees at multiple San Diego locations. The division is responsible for all IT end-user services, such as application and desktop support, maintenance of enterprise applications, data center and cloud storage systems, as well as network management including Local Area Network (LAN), Wide Area Network (WAN) and Metropolitan Area Network (MAN). The division supports all aspects of Microsoft Office 365 including application support, user management, data management, and Azure cloud storage and compute.
Job Responsibilities
Provide leadership, management, and technical expertise related to IT strategic planning, enterprise architecture, applications, desktop support, IT infrastructure, and budget and resource management; participate in the implementation of the IT Strategic Plan.
Plan, manage, and coordinate the development and implementation of program goals; develops and implements IT operations and security policies, procedures, and practices based on industry best practices and in compliance with agency policies and regulatory requirements.
Manage the operations, maintenance, and implementation of IT infrastructure including Enterprise System Administration, Network and Communication management, as well as the creation, adoption, and administration of standard operating procedures and policies.
Oversee the design, testing, acquisition, development, operation, integrity, support, performance, maintenance, protection, and enhancement of a comprehensive system of information technologies, including hardware, software, system infrastructure, network and Internet connectivity, specialized equipment, third-party services, enterprise databases, telephone systems, traffic management systems, and/or interactive voice response and recording systems.
Collaborate with member agencies on broader IT solutions that improve the region’s transportation system.
Develop and implement new or revised programs, policies, procedures, and methods of operation; monitor and evaluate various systems and processes; recommend and implement enhancements to ensure effective systems and services are in place.
Coordinate projects, services, and activities with those of other departments and outside agencies and organizations; respond to, negotiate, and resolve sensitive, significant, and controversial issues.
Supervise, mentor, train, and support career development opportunities for a team of technical employees; oversee and coordinate projects assigned to the team; review and evaluate work products, methods, and procedures.
Prepare Requests for Proposals (RFPs) including scopes of work and project budgets; evaluate competitive project proposals and participate in the selection of consultants; oversee and administer contracts.
Develop, implement, and administer the IT portion of the annual SANDAG Program Budget; supervise the forecasting of additional funds needed for staffing, resources, equipment, and/or supplies; supervise the monitoring and approval of expenditures and the preparation and implementation of budgetary adjustments as necessary.
Experience and Qualifications
Bachelor’s degree from an accredited college or university, with major course work in software engineering, computer science, information technology, or a related field and at least seven years of increasingly responsible professional information technology systems experience, including two years of supervisory experience. ITIL certification is desirable.
Demonstrated knowledge and experience providing professional leadership and direction, management, and technical expertise for a comprehensive technology service program.
Experience managing the operations, maintenance, and implementation of IT infrastructure, including the creation, adoption, and administration of standard operating procedures and policies.
Experience supervising and evaluating the work of technical employees; experience evaluating internal business processes and balancing workload with staff resources; experience providing leadership and direction for assigned programs.
Understanding of the principles and practices of budget preparation and control; ability to prepare and administer large budgets; demonstrated ability to meet program and project goals in a timely manner and within budget.
Experience coordinating projects through consultants; experience with the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and contract management; experience managing consultants, vendors, and integrators, to ensure projects are completed on time, within budget, and at a high level of quality.
Ability to communicate technical information effectively, both orally and in writing, to a broad range of audiences; ability to prepare clear and concise administrative, technical, and informational reports; ability to prepare and deliver public presentations and recommendations to a variety of audiences with diverse viewpoints such as upper management, member agencies, Boards, and other audiences.
Proficiency with the Windows operating system and Microsoft Office 365 applications, and technical understanding of Microsoft platforms such as Azure, SQL Server, and various Microsoft servers.
Benefits and Salary
Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays.
Careers at SANDAG
A job at SANDAG is guaranteed to engage your mind, expand your skills, and enhance your professional development. We are committed to hiring talented individuals who are dedicated to working on important issues and enthusiastic about making significant contributions that improve the lives of people in the San Diego region.
How to Apply
We encourage interested candidates to apply for this position by completing a SANDAG Employment Application. Resumes, cover letters, and work samples may be submitted but are not a substitute for the Application.
The Employment Application can be downloaded from the SANDAG website or requested by emailing hr@sandag.org or calling (619) 699-1900. Completed applications can be submitted via email, fax, or regular mail. See our Careers / How to Apply webpage for additional information.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at hr@sandag.org , (619) 699-1900, (619) 699-1904 (TTY), or fax (619) 699-6905.
Further Information
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
SANDAG is an Equal Opportunity Employer
Full Time
Role
This position will lead a team of computer technicians, system administrators, and other IT staff to meet the technology needs of SANDAG and will work closely with the Director on strategy, operations, budget, and continuous improvement initiatives.
Overview of Information Technology Service and Infrastructure
The Information Technology Service and Infrastructure team is comprised of twelve system specialists, network, cloud, and system administrators supporting nearly 400 employees at multiple San Diego locations. The division is responsible for all IT end-user services, such as application and desktop support, maintenance of enterprise applications, data center and cloud storage systems, as well as network management including Local Area Network (LAN), Wide Area Network (WAN) and Metropolitan Area Network (MAN). The division supports all aspects of Microsoft Office 365 including application support, user management, data management, and Azure cloud storage and compute.
Job Responsibilities
Provide leadership, management, and technical expertise related to IT strategic planning, enterprise architecture, applications, desktop support, IT infrastructure, and budget and resource management; participate in the implementation of the IT Strategic Plan.
Plan, manage, and coordinate the development and implementation of program goals; develops and implements IT operations and security policies, procedures, and practices based on industry best practices and in compliance with agency policies and regulatory requirements.
Manage the operations, maintenance, and implementation of IT infrastructure including Enterprise System Administration, Network and Communication management, as well as the creation, adoption, and administration of standard operating procedures and policies.
Oversee the design, testing, acquisition, development, operation, integrity, support, performance, maintenance, protection, and enhancement of a comprehensive system of information technologies, including hardware, software, system infrastructure, network and Internet connectivity, specialized equipment, third-party services, enterprise databases, telephone systems, traffic management systems, and/or interactive voice response and recording systems.
Collaborate with member agencies on broader IT solutions that improve the region’s transportation system.
Develop and implement new or revised programs, policies, procedures, and methods of operation; monitor and evaluate various systems and processes; recommend and implement enhancements to ensure effective systems and services are in place.
Coordinate projects, services, and activities with those of other departments and outside agencies and organizations; respond to, negotiate, and resolve sensitive, significant, and controversial issues.
Supervise, mentor, train, and support career development opportunities for a team of technical employees; oversee and coordinate projects assigned to the team; review and evaluate work products, methods, and procedures.
Prepare Requests for Proposals (RFPs) including scopes of work and project budgets; evaluate competitive project proposals and participate in the selection of consultants; oversee and administer contracts.
Develop, implement, and administer the IT portion of the annual SANDAG Program Budget; supervise the forecasting of additional funds needed for staffing, resources, equipment, and/or supplies; supervise the monitoring and approval of expenditures and the preparation and implementation of budgetary adjustments as necessary.
Experience and Qualifications
Bachelor’s degree from an accredited college or university, with major course work in software engineering, computer science, information technology, or a related field and at least seven years of increasingly responsible professional information technology systems experience, including two years of supervisory experience. ITIL certification is desirable.
Demonstrated knowledge and experience providing professional leadership and direction, management, and technical expertise for a comprehensive technology service program.
Experience managing the operations, maintenance, and implementation of IT infrastructure, including the creation, adoption, and administration of standard operating procedures and policies.
Experience supervising and evaluating the work of technical employees; experience evaluating internal business processes and balancing workload with staff resources; experience providing leadership and direction for assigned programs.
Understanding of the principles and practices of budget preparation and control; ability to prepare and administer large budgets; demonstrated ability to meet program and project goals in a timely manner and within budget.
Experience coordinating projects through consultants; experience with the development of RFPs, scopes of work, budgets, and schedules, consultant selection, and contract management; experience managing consultants, vendors, and integrators, to ensure projects are completed on time, within budget, and at a high level of quality.
Ability to communicate technical information effectively, both orally and in writing, to a broad range of audiences; ability to prepare clear and concise administrative, technical, and informational reports; ability to prepare and deliver public presentations and recommendations to a variety of audiences with diverse viewpoints such as upper management, member agencies, Boards, and other audiences.
Proficiency with the Windows operating system and Microsoft Office 365 applications, and technical understanding of Microsoft platforms such as Azure, SQL Server, and various Microsoft servers.
Benefits and Salary
Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays.
Careers at SANDAG
A job at SANDAG is guaranteed to engage your mind, expand your skills, and enhance your professional development. We are committed to hiring talented individuals who are dedicated to working on important issues and enthusiastic about making significant contributions that improve the lives of people in the San Diego region.
How to Apply
We encourage interested candidates to apply for this position by completing a SANDAG Employment Application. Resumes, cover letters, and work samples may be submitted but are not a substitute for the Application.
The Employment Application can be downloaded from the SANDAG website or requested by emailing hr@sandag.org or calling (619) 699-1900. Completed applications can be submitted via email, fax, or regular mail. See our Careers / How to Apply webpage for additional information.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at hr@sandag.org , (619) 699-1900, (619) 699-1904 (TTY), or fax (619) 699-6905.
Further Information
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
SANDAG is an Equal Opportunity Employer
Job Description
Join our 100% Employee Owned Company
Brenco/ Amsted Rail has been changing lives and putting careers on the move for over 70 years. Come join a team where operational excellence, employee development, and continuous improvement are key success factors. Brenco located in Petersburg, Virginia, is the #1 US producer of tapered roller bearings in the railroad industry. Talented and motivated individuals will have the opportunity to do the best work of their lives with an established 70 year-old company.
Digital transformation is a focus at Amsted Rail; the Digital Factory group is driving digital innovation and transforming the company into a fully connected manufacturing facility. Fundamentally altering how the company does business, pushing technology adoption is key to driving digital transformation through the Amsted organization.
Job Description
The Digital Factory Engineer is responsible for leading the development, implementation and maintenance of applications and production systems. Including servers, databases, enterprise applications, networking, software systems, both integrated and standalone vision, automation and robotics. Additionally, supporting and maintaining existing software applications that run our manufacturing facility. Must have a strong technical background, comfortable with developing and supporting complex systems and user interfaces in a manufacturing environment. The Digital Factory Engineer is a solution developer, quick learner, innovative thinker, problem solver who possesses strong troubleshooting skills.
The Digital Factory Engineer will report to the Manager of Digital Factory Engineering and interfaces with developers, administrators, engineers, project managers, upper-level managers, operation owners and end users.
What You’ll Do:
Lead implementation, maintenance, and support of applications, databases and middleware, including installing new software releases and system upgrades.
Support and resolve technical production issues including; application, database, network and server problems.
Maintain production databases that gather and store operational data.
Develop full web-based industrial applications that support and enhance manufacturing operations.
Develop, modify, or configure moderately complex software applications.
Take ownership of solution development and deliverables.
Assist in technology adoption and change management (top floor to shop floor). Develop and deliver general instruction to users for newly installed applications or technology.
Clearly document delivered applications, software and projects.
Requirements:
Bachelor’s degree in computer science, software engineering, equivalent academic program or 5+ years of experience in developing software applications, database and networking support (preferred)
Software development on a variety of platforms including but not limited to MS visual studio; C#, VB.net, ASP.net, .net core
Web development with proven success deploying web apps
Experience with T-SQL, SQL server, stored procedures, database server administration and maintenance
Experience supporting manufacturing hardware and software at an advanced level
Ability to analyze complex processes and troubleshoot production issues
Experience with enterprise network architecture and infrastructure in an industrial environment
Non-Technical Capabilities:
Ability to effectively communicate and contribute in a cross-functional team
A team player with a positive attitude, who interacts well with others and has a willingness to freely exchange ideas
Self-motivated while working in a rapidly changing priority environment while still focused on deadlines
Detail oriented and organized with strong analytical, interpersonal and decision-making skills
Familiarity with industrial manufacturing factory and understand production urgency
About Amsted Rail
We are a privately held, 100% employee-owned company! As an Amsted Rail employee, you are an owner. Our commitment to employee’s professional satisfaction includes creating space and opportunities to be creative and be an integral part of our innovation journey; for employee’s personal fulfillment, we invest in everyone’s growth and development while ensuring a work environment that values them as an individual, with their unique set of strengths and beliefs.
Amsted Rail is an industry leader that can offer more than a chance to succeed. Through our competitive wages, outstanding benefits, and internal development and advancement opportunities, you will have the chance to create a career of which you can be proud, whether inside Amsted Seals and Forming or within one of our other five businesses within Amsted Industries.
Benefits include being an employee-owner participating in our ESOP program and benefiting from an additional full range of benefits including medical, dental, vision and 401(k) with employer matching.
To learn more about us, please visit us online at www.amstedrail.com Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Full Time
Job Description
Join our 100% Employee Owned Company
Brenco/ Amsted Rail has been changing lives and putting careers on the move for over 70 years. Come join a team where operational excellence, employee development, and continuous improvement are key success factors. Brenco located in Petersburg, Virginia, is the #1 US producer of tapered roller bearings in the railroad industry. Talented and motivated individuals will have the opportunity to do the best work of their lives with an established 70 year-old company.
Digital transformation is a focus at Amsted Rail; the Digital Factory group is driving digital innovation and transforming the company into a fully connected manufacturing facility. Fundamentally altering how the company does business, pushing technology adoption is key to driving digital transformation through the Amsted organization.
Job Description
The Digital Factory Engineer is responsible for leading the development, implementation and maintenance of applications and production systems. Including servers, databases, enterprise applications, networking, software systems, both integrated and standalone vision, automation and robotics. Additionally, supporting and maintaining existing software applications that run our manufacturing facility. Must have a strong technical background, comfortable with developing and supporting complex systems and user interfaces in a manufacturing environment. The Digital Factory Engineer is a solution developer, quick learner, innovative thinker, problem solver who possesses strong troubleshooting skills.
The Digital Factory Engineer will report to the Manager of Digital Factory Engineering and interfaces with developers, administrators, engineers, project managers, upper-level managers, operation owners and end users.
What You’ll Do:
Lead implementation, maintenance, and support of applications, databases and middleware, including installing new software releases and system upgrades.
Support and resolve technical production issues including; application, database, network and server problems.
Maintain production databases that gather and store operational data.
Develop full web-based industrial applications that support and enhance manufacturing operations.
Develop, modify, or configure moderately complex software applications.
Take ownership of solution development and deliverables.
Assist in technology adoption and change management (top floor to shop floor). Develop and deliver general instruction to users for newly installed applications or technology.
Clearly document delivered applications, software and projects.
Requirements:
Bachelor’s degree in computer science, software engineering, equivalent academic program or 5+ years of experience in developing software applications, database and networking support (preferred)
Software development on a variety of platforms including but not limited to MS visual studio; C#, VB.net, ASP.net, .net core
Web development with proven success deploying web apps
Experience with T-SQL, SQL server, stored procedures, database server administration and maintenance
Experience supporting manufacturing hardware and software at an advanced level
Ability to analyze complex processes and troubleshoot production issues
Experience with enterprise network architecture and infrastructure in an industrial environment
Non-Technical Capabilities:
Ability to effectively communicate and contribute in a cross-functional team
A team player with a positive attitude, who interacts well with others and has a willingness to freely exchange ideas
Self-motivated while working in a rapidly changing priority environment while still focused on deadlines
Detail oriented and organized with strong analytical, interpersonal and decision-making skills
Familiarity with industrial manufacturing factory and understand production urgency
About Amsted Rail
We are a privately held, 100% employee-owned company! As an Amsted Rail employee, you are an owner. Our commitment to employee’s professional satisfaction includes creating space and opportunities to be creative and be an integral part of our innovation journey; for employee’s personal fulfillment, we invest in everyone’s growth and development while ensuring a work environment that values them as an individual, with their unique set of strengths and beliefs.
Amsted Rail is an industry leader that can offer more than a chance to succeed. Through our competitive wages, outstanding benefits, and internal development and advancement opportunities, you will have the chance to create a career of which you can be proud, whether inside Amsted Seals and Forming or within one of our other five businesses within Amsted Industries.
Benefits include being an employee-owner participating in our ESOP program and benefiting from an additional full range of benefits including medical, dental, vision and 401(k) with employer matching.
To learn more about us, please visit us online at www.amstedrail.com Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
San Diego Association of Governments - SANDAG
San Diego, CA
Role
The Senior Systems Administrator will be responsible for the management and security of information technology assets, networking infrastructure, and software systems that make up the complex Automated Regional Justice Information System (ARJIS) Enterprise System. This position will play a key role in designing, implementing, monitoring and documenting system security protocols and safeguarding ARJIS infrastructure.
Overview of Automated Regional Justice Information System (ARJIS)
ARJIS develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among 80 local, state, and federal criminal justice agencies. ARJIS is used by more than 5,000 officers and investigators for tactical analysis, statistical information, crime analysis, and investigative purposes. Providing real-time shared access to information increases collaboration among law enforcement jurisdictions, improves the overall effectiveness of the regional criminal justice system, and helps to address and anticipate public safety issues.
Job Responsibilities
Actively protect ARJIS information technology assets and infrastructure from external or internal threats and ensure compliance with statutory and regulatory requirements regarding information access, security, and privacy.
Administer and manage hardware and software in environments that include: Microsoft, VMware ESX virtual infrastructure, Active Directory, File Servers, Exchange Server, SharePoint Server, SQL Servers, and IIS Web Servers.
Configure, monitor, and maintain backup schedules, computing resources, and back-up systems to ensure security and data integrity.
Maintain a complex email system within the virtual machine (VM) environment; patch and document the current environments; design, document and deploy upgrades.
Lead the development, testing, and verification of departmental storage arrays to standardize implementation of security controls.
Monitor and test new operating system software/patches, firmware and other upgrades available from vendors.
Create, update, and maintain system documentation, Standard Operating Procedures, and diagrams; maintain various logs, including warranty information, and support procedures for network applications and devices.
Provide on-call, after hours support in a 24/7 business operations environment; respond to alerts; complete periodic vulnerability assessments, and create periodic metrics and audit reports; coordinate security audits with external vendors.
Participate in planning, design, implementation, maintenance, and documentation of system security protocols; develop enterprise information security strategies and policies; direct developers and support staff in the planning and implementation of countermeasures.
Lead the development, design, implementation, and management of contingency, business continuity, and disaster recovery plans; periodically review, test, and maintain these plans.
Serve as a backup for other team members in a broad range of activities and functions to support the overall system, including network support.
Experience and Qualifications
Bachelor’s degree with major course work in information systems, computer science, information security, or a related field and a minimum of five years of progressive career development in professional information technology, preferably in a public safety environment.
Demonstrated ability to setup, maintain, and configure servers including, but not limited to, Virtual Machine Hosts, Juniper VPN appliances, and storage arrays (physical and virtual disks.
Demonstrated knowledge of VMWare, including the creation, configuration, and maintenance of Windows and Linux servers and Windows virtual desktop computers.
Demonstrated ability to configure, install, test, monitor, upgrade, and troubleshoot VMware Virtual Environment andmanage guest servers running Microsoft Windows Server, and running a variety of applications.
Demonstrated experience working with Microsoft Active Directory and maintaining a complex email system, Windows 8 and above, Exchange, SharePoint, and SQL Server; experience and knowledge with migration of operating systems and upgrading applications to more recent versions.
Demonstrated experience troubleshooting desktop, peripheral devices, and network operations, including installation, configuration, testing, and maintenance.
Experience compiling and maintaining records, logs, databases, and inventories of computer service-related information and equipment.
Experience in (Cisco) network support, including knowledge of routers, switches, firewalls, intrusion prevention systems, Virtual Private Networks (VPNs), and other devices.
Familiarity with the development and testing of contingency, business continuity, and disaster recovery plans using software such as Veeam is desirable.
Knowledge of secure cloud computing, as well as experience with local, state, and/or federal criminal justice systems or applications is desirable.
Demonstrated ability to work cooperatively as a member of a service-oriented team; capacity to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Outstanding written skills and the ability to communicate highly technical information and recommendations effectively to a variety of audiences.
Demonstrated ability to perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking; the final candidate can anticipate a pre-employment physical.
The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the Federal Bureau of Investigation (FBI) and the California Department of Justice (CalDOJ) requirements regarding the use of the California Law Enforcement Telecommunication System (CLETS). Periodic re-checking of criminal background history will be a condition of employment.
Benefits and Salary
Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays.
Careers at SANDAG
A job at SANDAG is guaranteed to engage your mind, expand your skills, and enhance your professional development. We are committed to hiring talented individuals who are dedicated to working on important issues and enthusiastic about making significant contributions that improve the lives of people in the San Diego region.
How to Apply
We encourage interested candidates to apply for this position by completing a SANDAG Employment Application. Resumes, cover letters, and work samples may be submitted but are not a substitute for the Application.
The Employment Application can be downloaded from the SANDAG website or requested by emailing hr@sandag.org or calling (619) 699-1900. Completed applications can be submitted via email, fax, regular mail, or delivered by hand. See our Careers / How to Apply webpage for additional information.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at hr@sandag.org , (619) 699-1900, (619) 699-1904 (TTY), or fax (619) 699-6905.
Further Information
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
SANDAG is an Equal Opportunity Employer
Full Time
Role
The Senior Systems Administrator will be responsible for the management and security of information technology assets, networking infrastructure, and software systems that make up the complex Automated Regional Justice Information System (ARJIS) Enterprise System. This position will play a key role in designing, implementing, monitoring and documenting system security protocols and safeguarding ARJIS infrastructure.
Overview of Automated Regional Justice Information System (ARJIS)
ARJIS develops and maintains a complex, multi-agency information network that allows real-time law enforcement applications and data to be shared among 80 local, state, and federal criminal justice agencies. ARJIS is used by more than 5,000 officers and investigators for tactical analysis, statistical information, crime analysis, and investigative purposes. Providing real-time shared access to information increases collaboration among law enforcement jurisdictions, improves the overall effectiveness of the regional criminal justice system, and helps to address and anticipate public safety issues.
Job Responsibilities
Actively protect ARJIS information technology assets and infrastructure from external or internal threats and ensure compliance with statutory and regulatory requirements regarding information access, security, and privacy.
Administer and manage hardware and software in environments that include: Microsoft, VMware ESX virtual infrastructure, Active Directory, File Servers, Exchange Server, SharePoint Server, SQL Servers, and IIS Web Servers.
Configure, monitor, and maintain backup schedules, computing resources, and back-up systems to ensure security and data integrity.
Maintain a complex email system within the virtual machine (VM) environment; patch and document the current environments; design, document and deploy upgrades.
Lead the development, testing, and verification of departmental storage arrays to standardize implementation of security controls.
Monitor and test new operating system software/patches, firmware and other upgrades available from vendors.
Create, update, and maintain system documentation, Standard Operating Procedures, and diagrams; maintain various logs, including warranty information, and support procedures for network applications and devices.
Provide on-call, after hours support in a 24/7 business operations environment; respond to alerts; complete periodic vulnerability assessments, and create periodic metrics and audit reports; coordinate security audits with external vendors.
Participate in planning, design, implementation, maintenance, and documentation of system security protocols; develop enterprise information security strategies and policies; direct developers and support staff in the planning and implementation of countermeasures.
Lead the development, design, implementation, and management of contingency, business continuity, and disaster recovery plans; periodically review, test, and maintain these plans.
Serve as a backup for other team members in a broad range of activities and functions to support the overall system, including network support.
Experience and Qualifications
Bachelor’s degree with major course work in information systems, computer science, information security, or a related field and a minimum of five years of progressive career development in professional information technology, preferably in a public safety environment.
Demonstrated ability to setup, maintain, and configure servers including, but not limited to, Virtual Machine Hosts, Juniper VPN appliances, and storage arrays (physical and virtual disks.
Demonstrated knowledge of VMWare, including the creation, configuration, and maintenance of Windows and Linux servers and Windows virtual desktop computers.
Demonstrated ability to configure, install, test, monitor, upgrade, and troubleshoot VMware Virtual Environment andmanage guest servers running Microsoft Windows Server, and running a variety of applications.
Demonstrated experience working with Microsoft Active Directory and maintaining a complex email system, Windows 8 and above, Exchange, SharePoint, and SQL Server; experience and knowledge with migration of operating systems and upgrading applications to more recent versions.
Demonstrated experience troubleshooting desktop, peripheral devices, and network operations, including installation, configuration, testing, and maintenance.
Experience compiling and maintaining records, logs, databases, and inventories of computer service-related information and equipment.
Experience in (Cisco) network support, including knowledge of routers, switches, firewalls, intrusion prevention systems, Virtual Private Networks (VPNs), and other devices.
Familiarity with the development and testing of contingency, business continuity, and disaster recovery plans using software such as Veeam is desirable.
Knowledge of secure cloud computing, as well as experience with local, state, and/or federal criminal justice systems or applications is desirable.
Demonstrated ability to work cooperatively as a member of a service-oriented team; capacity to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.
Outstanding written skills and the ability to communicate highly technical information and recommendations effectively to a variety of audiences.
Demonstrated ability to perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking; the final candidate can anticipate a pre-employment physical.
The final candidate selected for this position must successfully pass a pre-employment criminal background check in compliance with the Federal Bureau of Investigation (FBI) and the California Department of Justice (CalDOJ) requirements regarding the use of the California Law Enforcement Telecommunication System (CLETS). Periodic re-checking of criminal background history will be a condition of employment.
Benefits and Salary
Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays.
Careers at SANDAG
A job at SANDAG is guaranteed to engage your mind, expand your skills, and enhance your professional development. We are committed to hiring talented individuals who are dedicated to working on important issues and enthusiastic about making significant contributions that improve the lives of people in the San Diego region.
How to Apply
We encourage interested candidates to apply for this position by completing a SANDAG Employment Application. Resumes, cover letters, and work samples may be submitted but are not a substitute for the Application.
The Employment Application can be downloaded from the SANDAG website or requested by emailing hr@sandag.org or calling (619) 699-1900. Completed applications can be submitted via email, fax, regular mail, or delivered by hand. See our Careers / How to Apply webpage for additional information.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at hr@sandag.org , (619) 699-1900, (619) 699-1904 (TTY), or fax (619) 699-6905.
Further Information
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
The selected candidate can anticipate a driving record check upon hire, and approximately annually thereafter. The results of the check may determine whether the selected candidate will be permitted to drive for SANDAG business.
SANDAG is an Equal Opportunity Employer
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
IT Support Technician
Brentwood School, a vibrant and diverse K-12 independent school, is seeking an experienced IT Support Technician to start immediately.
The IT Support Technician is a member of the Brentwood School Technology Department and reports to the Directors of Information Technology. The IT Support Technician works with a variety of people to support technology use and is responsible for dealing with a broad range of equipment, diagnosis, troubleshooting, and repair of equipment and applications. Brentwood School technology includes computers, printers, tablets, a variety of audio and visual equipment, telecommunications and networking equipment, and other devices and applications. As a member of the technology department in an educational environment, the IT Support Technician should be a self-directed and highly motivated learner who is aware of technology trends and best practices in the industry.
Responsibilities include, but are not limited to:
Diagnose, troubleshoot and repair hardware, devices, peripherals, software, and web applications, as well as set-up, configure and test equipment, software, and web applications
Configure, deploy and manage a large number of both Mac and PC desktops, laptops and tablets
Perform preventative maintenance on a variety of equipment including but not limited to computer hardware, printers, peripherals, visual equipment, and other devices
Maintain up-to-date knowledge of repair practices, policies, and technical specifications of computer hardware, software, web applications, devices, peripherals, and visual equipment
Complete and maintain internal documentation related to service (i.e. how to fix a problem), warranty tracking, inventory maintenance, and repair history
Contact users as needed to discuss specific symptoms of equipment failure, nature of repairs required, and possible solutions to equipment problems via remote solutions or in-person
Contact vendors for technical support and parts procurement both electronically and by telephone.
Answer Technology Help Desk calls, create and revise Help Desk tickets
Support faculty, staff, and students in their use of technology in the classroom and other facilities on both campuses
Basic network troubleshooting
Basic systems administration
Windows and Mac management using appropriate software
Support and troubleshoot Audio/Video issues in classrooms, meeting spaces and production facilities
Other duties as assigned
Qualifications:
Five years relevant experience in a related field with direct experience in the diagnosis, troubleshooting and repair of Windows and Macintosh systems
Desired qualifications: Apple certified technician, A+ IT Professional preferred
Strong Audio/Visual support required
School experience preferred
A Bachelor's degree or an equivalent combination of experience and certificates required
Skills and abilities:
Ability to multi-task and work accurately under deadline pressure
Ability to work in a team environment
Ability to complete projects as assigned in a timely manner
Energy, patience, and a sense of humor necessary to work effectively with a variety of constituents
Professional attire and conduct
Highly organized with a detail-oriented approach to work
A demonstrated commitment to teamwork and collaboration
Interpersonal communication skills with a good command of the English language, both written and spoken
Ability to work flexible hours and days/some weekends
Motivated to learn about new technologies and share knowledge with team members.
Ability to occasionally lift up to 30 lbs
In addition, a candidate should possess the following personal and professional qualities:
A sense of humor and energy
Effective communication skills
An ability to understand and follow school policies
An interest in and openness to professional growth and development
A commitment to diversity and inclusion
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com. Please submit a letter of interest and a resume to:
Nick Thompson and Johnny Velasquez
Information Technology
100 S. Barrington Place
Los Angeles, CA 90049
techjobs@bwscampus.com
Full Time
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
IT Support Technician
Brentwood School, a vibrant and diverse K-12 independent school, is seeking an experienced IT Support Technician to start immediately.
The IT Support Technician is a member of the Brentwood School Technology Department and reports to the Directors of Information Technology. The IT Support Technician works with a variety of people to support technology use and is responsible for dealing with a broad range of equipment, diagnosis, troubleshooting, and repair of equipment and applications. Brentwood School technology includes computers, printers, tablets, a variety of audio and visual equipment, telecommunications and networking equipment, and other devices and applications. As a member of the technology department in an educational environment, the IT Support Technician should be a self-directed and highly motivated learner who is aware of technology trends and best practices in the industry.
Responsibilities include, but are not limited to:
Diagnose, troubleshoot and repair hardware, devices, peripherals, software, and web applications, as well as set-up, configure and test equipment, software, and web applications
Configure, deploy and manage a large number of both Mac and PC desktops, laptops and tablets
Perform preventative maintenance on a variety of equipment including but not limited to computer hardware, printers, peripherals, visual equipment, and other devices
Maintain up-to-date knowledge of repair practices, policies, and technical specifications of computer hardware, software, web applications, devices, peripherals, and visual equipment
Complete and maintain internal documentation related to service (i.e. how to fix a problem), warranty tracking, inventory maintenance, and repair history
Contact users as needed to discuss specific symptoms of equipment failure, nature of repairs required, and possible solutions to equipment problems via remote solutions or in-person
Contact vendors for technical support and parts procurement both electronically and by telephone.
Answer Technology Help Desk calls, create and revise Help Desk tickets
Support faculty, staff, and students in their use of technology in the classroom and other facilities on both campuses
Basic network troubleshooting
Basic systems administration
Windows and Mac management using appropriate software
Support and troubleshoot Audio/Video issues in classrooms, meeting spaces and production facilities
Other duties as assigned
Qualifications:
Five years relevant experience in a related field with direct experience in the diagnosis, troubleshooting and repair of Windows and Macintosh systems
Desired qualifications: Apple certified technician, A+ IT Professional preferred
Strong Audio/Visual support required
School experience preferred
A Bachelor's degree or an equivalent combination of experience and certificates required
Skills and abilities:
Ability to multi-task and work accurately under deadline pressure
Ability to work in a team environment
Ability to complete projects as assigned in a timely manner
Energy, patience, and a sense of humor necessary to work effectively with a variety of constituents
Professional attire and conduct
Highly organized with a detail-oriented approach to work
A demonstrated commitment to teamwork and collaboration
Interpersonal communication skills with a good command of the English language, both written and spoken
Ability to work flexible hours and days/some weekends
Motivated to learn about new technologies and share knowledge with team members.
Ability to occasionally lift up to 30 lbs
In addition, a candidate should possess the following personal and professional qualities:
A sense of humor and energy
Effective communication skills
An ability to understand and follow school policies
An interest in and openness to professional growth and development
A commitment to diversity and inclusion
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com. Please submit a letter of interest and a resume to:
Nick Thompson and Johnny Velasquez
Information Technology
100 S. Barrington Place
Los Angeles, CA 90049
techjobs@bwscampus.com
CRM Senior Field Clinical Representative - Albany, NY Job
Location: Albany/Poughkeepsie, NY, US, 12201
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Field Clinical Representative- (Rhythm Management) -
About the role:
Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs.
Your responsibilities will include:
Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products.
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales.
Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
On-call duties may be required 24 hours a day, 7 days per week.
Minimum Qualifications - 3-5 years work experience with Bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience. - 3 years in a Boston Scientific clinical position or 2 years with completed/passed IBHRE certification that is active. External equivalent is 4+ years competitive CRM clinical work experience with a completed/passed IBHRE certification that is active, OR minimum 8 years cardiac-related clinical work experience with completed/passed NASPE/IBHRE certification. - The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states. - Ability to communicate clearly and effectively with all levels of the medical community including patients. - Demonstrated ability to work as part of a highly-motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule. - Ability to take rotational 24/7 call with a sales team involving holidays, weekends. - A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals. Desired Qualifications - Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab. - Medical device sales, sales support, clinical education and/or clinical research experience.
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
Requisition ID: 463704
Nearest Major Market: Albany Job Segment: Clinic, Medical, Engineer, Law, Medical Technology, Healthcare, Engineering, Legal
Apply now
Full Time
CRM Senior Field Clinical Representative - Albany, NY Job
Location: Albany/Poughkeepsie, NY, US, 12201
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Field Clinical Representative- (Rhythm Management) -
About the role:
Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs.
Your responsibilities will include:
Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products.
Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales.
Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
On-call duties may be required 24 hours a day, 7 days per week.
Minimum Qualifications - 3-5 years work experience with Bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience. - 3 years in a Boston Scientific clinical position or 2 years with completed/passed IBHRE certification that is active. External equivalent is 4+ years competitive CRM clinical work experience with a completed/passed IBHRE certification that is active, OR minimum 8 years cardiac-related clinical work experience with completed/passed NASPE/IBHRE certification. - The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states. - Ability to communicate clearly and effectively with all levels of the medical community including patients. - Demonstrated ability to work as part of a highly-motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule. - Ability to take rotational 24/7 call with a sales team involving holidays, weekends. - A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals. Desired Qualifications - Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab. - Medical device sales, sales support, clinical education and/or clinical research experience.
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran
Requisition ID: 463704
Nearest Major Market: Albany Job Segment: Clinic, Medical, Engineer, Law, Medical Technology, Healthcare, Engineering, Legal
Apply now
Boston Scientific
Hemel Hempstead, United Kingdom (U.K.)
Field Clinical Specialist (north), CRM Job
Location: Hemel Hempstead, HRT, GB
Purpose
Promote company products through education of current & potential customers and implant within a defined region by providing clinical education for variety of issues. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.
Responsibilities
Commercial Support: Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.
Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest BSC products.
Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
On-call duties may be required 24 hours a day, 7 days per week.
Management Requirements
Not applicable.
Job Scope and Leveling Guidelines
Knowledge: A developing professional. Working knowledge and application of business and technical concepts, procedures and practices. General knowledge of industry practices, techniques, and standards. General understanding of business unit/group function. Exercises judgment when interpreting company policies and procedures to resolve a variety of issues.
Problem Solving: Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment.
Planning and Organization: Plans, organizes, and prioritizes own daily work routine to meet established schedule.
Discretion/Latitude; Supervision Received; Decision Making: Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpretating established policies, procedures and practices. Work is reviewed for of ...
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work
Job Segment: Clinic, Patient Care, CRM, Technical Support, Healthcare, Research, Technology
Full Time
Field Clinical Specialist (north), CRM Job
Location: Hemel Hempstead, HRT, GB
Purpose
Promote company products through education of current & potential customers and implant within a defined region by providing clinical education for variety of issues. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.
Responsibilities
Commercial Support: Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.
Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest BSC products.
Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
On-call duties may be required 24 hours a day, 7 days per week.
Management Requirements
Not applicable.
Job Scope and Leveling Guidelines
Knowledge: A developing professional. Working knowledge and application of business and technical concepts, procedures and practices. General knowledge of industry practices, techniques, and standards. General understanding of business unit/group function. Exercises judgment when interpreting company policies and procedures to resolve a variety of issues.
Problem Solving: Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment.
Planning and Organization: Plans, organizes, and prioritizes own daily work routine to meet established schedule.
Discretion/Latitude; Supervision Received; Decision Making: Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpretating established policies, procedures and practices. Work is reviewed for of ...
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work
Job Segment: Clinic, Patient Care, CRM, Technical Support, Healthcare, Research, Technology
Michigan Coalition to End Domestic and Sexual Violence
Okemos, Michigan
Our Mission
MCEDSV is dedicated to the empowerment of all the state's survivors of domestic and sexual violence. Our mission is to develop and promote efforts aimed at the elimination of all domestic and sexual violence in Michigan.
Our Vision
MCEDSV is Michigan's catalyst for creating empowered and transformed individuals, communities, and societies committed to building a lasting legacy of equality, peace and social justice, where domestic and sexual violence no longer exists.
Position Overview:
MCEDSV is currently a medium sized, technologically sophisticated nonprofit. The technology manager is responsible for the maintenance of hotline operations and ensuring security and confidentiality of all data from the rest of the agency. This key member of the team is expected to maintain a consistent office schedule in order to interact with staff regularly and troubleshoot any technological issues that may arise. This position is responsible for the delivery of solutions around office technology and equipment agency wide- servers, desktops, laptops, networked printers/scanner, mobile devices, projector, website, etc.
Duties:
The Technology Manager must:
Maintain awareness of industry best practices and be able to make recommendations based on such.
Track depreciation and take inventory of all technology and equipment.
Have the ability to update and manage servers, software, back-up systems and QuickBooks; as well as the ability to manage the back end of website (WordPress), Outlook, Salesforce, Little Green Light and other agency database/software.
Trouble shoot any issues that arise with the phone system, server and relevant equipment.
Administrator responsibilities of new hire onboarding, staff exiting, list serve set-up and support, voicemail system management, and technology vendor management.
Candidate must demonstrate critical thinking, logical problem-solving ability, and a willingness to learn and has good interpersonal skills for working with staff on a regular basis.
An understanding of feminist theory/domestic and sexual violence preferred; an interest in professional development around anti-oppression work a must.
Qualifications:
BS in computer science or equivalent experience.
Two years related experience, and excellent command of modern office software; Microsoft Office Suite & trouble-shooting of Word, Excel, and Outlook, as well as knowledge of back end website (WordPress) maintenance.
Ability and understanding of the necessity of confidentiality and experience with firewalls and encryption.
Good customer experience required.
Understanding of the unique needs of nonprofits preferred (including grant compliance, social justice and nonprofit budget constraints).
Commitment to social justice preferred.
Salary $60,000 DOE
Minority, Transgender, LGB and nontraditional applicants encouraged to apply.
Full Time
Our Mission
MCEDSV is dedicated to the empowerment of all the state's survivors of domestic and sexual violence. Our mission is to develop and promote efforts aimed at the elimination of all domestic and sexual violence in Michigan.
Our Vision
MCEDSV is Michigan's catalyst for creating empowered and transformed individuals, communities, and societies committed to building a lasting legacy of equality, peace and social justice, where domestic and sexual violence no longer exists.
Position Overview:
MCEDSV is currently a medium sized, technologically sophisticated nonprofit. The technology manager is responsible for the maintenance of hotline operations and ensuring security and confidentiality of all data from the rest of the agency. This key member of the team is expected to maintain a consistent office schedule in order to interact with staff regularly and troubleshoot any technological issues that may arise. This position is responsible for the delivery of solutions around office technology and equipment agency wide- servers, desktops, laptops, networked printers/scanner, mobile devices, projector, website, etc.
Duties:
The Technology Manager must:
Maintain awareness of industry best practices and be able to make recommendations based on such.
Track depreciation and take inventory of all technology and equipment.
Have the ability to update and manage servers, software, back-up systems and QuickBooks; as well as the ability to manage the back end of website (WordPress), Outlook, Salesforce, Little Green Light and other agency database/software.
Trouble shoot any issues that arise with the phone system, server and relevant equipment.
Administrator responsibilities of new hire onboarding, staff exiting, list serve set-up and support, voicemail system management, and technology vendor management.
Candidate must demonstrate critical thinking, logical problem-solving ability, and a willingness to learn and has good interpersonal skills for working with staff on a regular basis.
An understanding of feminist theory/domestic and sexual violence preferred; an interest in professional development around anti-oppression work a must.
Qualifications:
BS in computer science or equivalent experience.
Two years related experience, and excellent command of modern office software; Microsoft Office Suite & trouble-shooting of Word, Excel, and Outlook, as well as knowledge of back end website (WordPress) maintenance.
Ability and understanding of the necessity of confidentiality and experience with firewalls and encryption.
Good customer experience required.
Understanding of the unique needs of nonprofits preferred (including grant compliance, social justice and nonprofit budget constraints).
Commitment to social justice preferred.
Salary $60,000 DOE
Minority, Transgender, LGB and nontraditional applicants encouraged to apply.
Federal Deposit Insurance Corporation (FDIC)
Minneapolis, MN
MAJOR DUTIES:
Serves as the designated Division of Information Technology (DIT) Field Office Representative (FOR) for the Chief Information Officer Organization (CIOO) to implement the Service Level Agreement (SLA).
Serves as the principal focal point and coordinating interface with the client Divisions of the Corporation in the Field Offices on all DIT IT services. Exercises IT responsibility for multiple FDIC Field Offices.
Serves as the principal focal point and coordinating interface with the client Divisions in the implementation of major IT improvement programs, renovations, and service implementations within the Regional and Field Offices of the FDIC.
Monitors the operation and functions of the local area networks (LAN) within the Field Offices, and the integration of such LANs with the Regional Office networks and other telecommunications systems.
Supports and implements hardware, software and network configuration of the client server environment of all systems within the Field Office of his/her responsibility. Has functional and operational responsibility for all IT equipment within the Field Offices.
Prepares and coordinates operational specifications and procedures for the installation and implementation of IT improvements, renovations, and service implementations at the Field Offices of the Corporation.
Prepares operational specifications and procedures for implementation of systems at the Field Office level. Specifies hierarchical structure and systems configuration interface plans for deployed systems in the Field Offices.
Consults with and advises clients of IT considerations with respect to overall FDIC functions in support of IT activities and in satisfying current information requirements.
Advises and coordinates with other Division management at the Field and Regional Office level, and with DIT management at the Regional and Headquarter level, of the operational status of all IT and telecommunication systems assets in the Field Offices.
Serves as a member of the Client Services Section team and partners collaborates with both Headquarters and Regional counterparts.
Continuously monitors and analyzes evolving IT requirements of his/her clients in the Field Offices. Proposes specific changes to the IT infrastructure requirement at his/her Field Offices to DIT HQ based upon analyses of the client Division's needs in the Field Offices.
Routinely performs analyses of operational requirements in the Field Offices as compared to the clients stated needs.
2019-KCD-B0062 WHO MAY BE CONSIDERED : All United States Citizens. (Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2019-KC-B0061. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.)
2019-KC-B0061 WHO MAY BE CONSIDERED: Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment. Applicants without status should apply under FDIC announcement 2019-KCD-B0062 to be considered.
Full Time
MAJOR DUTIES:
Serves as the designated Division of Information Technology (DIT) Field Office Representative (FOR) for the Chief Information Officer Organization (CIOO) to implement the Service Level Agreement (SLA).
Serves as the principal focal point and coordinating interface with the client Divisions of the Corporation in the Field Offices on all DIT IT services. Exercises IT responsibility for multiple FDIC Field Offices.
Serves as the principal focal point and coordinating interface with the client Divisions in the implementation of major IT improvement programs, renovations, and service implementations within the Regional and Field Offices of the FDIC.
Monitors the operation and functions of the local area networks (LAN) within the Field Offices, and the integration of such LANs with the Regional Office networks and other telecommunications systems.
Supports and implements hardware, software and network configuration of the client server environment of all systems within the Field Office of his/her responsibility. Has functional and operational responsibility for all IT equipment within the Field Offices.
Prepares and coordinates operational specifications and procedures for the installation and implementation of IT improvements, renovations, and service implementations at the Field Offices of the Corporation.
Prepares operational specifications and procedures for implementation of systems at the Field Office level. Specifies hierarchical structure and systems configuration interface plans for deployed systems in the Field Offices.
Consults with and advises clients of IT considerations with respect to overall FDIC functions in support of IT activities and in satisfying current information requirements.
Advises and coordinates with other Division management at the Field and Regional Office level, and with DIT management at the Regional and Headquarter level, of the operational status of all IT and telecommunication systems assets in the Field Offices.
Serves as a member of the Client Services Section team and partners collaborates with both Headquarters and Regional counterparts.
Continuously monitors and analyzes evolving IT requirements of his/her clients in the Field Offices. Proposes specific changes to the IT infrastructure requirement at his/her Field Offices to DIT HQ based upon analyses of the client Division's needs in the Field Offices.
Routinely performs analyses of operational requirements in the Field Offices as compared to the clients stated needs.
2019-KCD-B0062 WHO MAY BE CONSIDERED : All United States Citizens. (Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion announcement 2019-KC-B0061. However, if you desire consideration also under this public non-status announcement, you must apply to both. Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.)
2019-KC-B0061 WHO MAY BE CONSIDERED: Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment. Applicants without status should apply under FDIC announcement 2019-KCD-B0062 to be considered.
JOB SUMMARY:
This position is responsible for organizing and managing the day to day work for the Unix/Linux OS team, including, but not limited to monitoring work queues and assigning incidents and work requests; approving change requests; assigning resources to projects; managing OS patching process, schedule, communication to customer, and updating team website; primary (day time) business hours contact for the team; life cycle management/support renewals for Oracle and Dell Servers; managing and providing evidence for internal and external audits; Unix/Linux home directory creation; disabling Unix access where appropriate; and other activities to support the Unix/Linux analysts and ensure the team meets team and organization goals.
JOB REQUIREMENTS:
Knowledge of security policies and how cyber security impacts industry
General knowledge of information technologies and the ability to communicate with technical analysts and customers
Experience and knowledge utilizing IT incident and change management tools such as Remedy.
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
Must be highly organized to succeed in this position
Must have the ability to pay extreme attention to detail
High level of demonstrated self-initiative and self-learner
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to negotiate with and influence others – internally, as well as vendors
Ability to build relationships and work in a team atmosphere, as well as work independently, prioritizing major tasks by overall impact to the company
Ability to analyze information from multiple sources to determine best course of action
Ability to provide and accept feedback
Understanding of rules and regulations that govern the use of technology, such as NERC CIP, Sarbanes-Oxley and internal policies
Professional oral and written communication skills
Ability to understand how activities impact functional budget
Demonstrate Our Values: Safety First, Unquestionable trust, Superior Performance, and Total Commitment
MAJOR JOB RESPONSIBILITIES:
Ensure engineering, installation and maintenance of Unix/Linux server hardware, operating systems, and system software follow company standards, meet project timelines, follow documented processes and change procedures, and meet customer expectations.
Ensure all Unix/Linux incidents and work requests are assigned, worked, and resolved within established SLAs.
Ensure all Unix/Linux change requests meet documented criteria.
Provide support to Unix/Linux admins, customers, and other areas both within and outside of IT.
Provide life-cycle management for servers and system software.
Ensure Unix/Linux inventory is accurate and up to date, including proper accounting information for billing.
Work IS Work Request Incidents for server retirements by creating the APART request, assigning or completing the retirement, closing the Remedy Incident.
Work with Internal and External Auditors to complete audit evidence gathering and answer questions or coordinate appropriate team members to answer questions.
Participate in departmental initiatives.
Communicate progress, problems, and best practices to management, team leads, and team members.
Process Unix/Linux User Group Requests
Create local home directories on Linux servers for specific application users
Work space issue incidents, by checking to see if it’s cleared and if not diagnosing to resolve or assign to team member.
EDUCATION/EXPERIENCE
Bachelor’s Degree in computer science or MIS preferred; ten (10+) years of relevant and broad technical experience/background is an acceptable substitute.
Prior experience as a designated liaison or team leader for a technical operational team is preferred.
Our LARGE COMPANY CONFIDENTIAL CLIENT is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Full Time
JOB SUMMARY:
This position is responsible for organizing and managing the day to day work for the Unix/Linux OS team, including, but not limited to monitoring work queues and assigning incidents and work requests; approving change requests; assigning resources to projects; managing OS patching process, schedule, communication to customer, and updating team website; primary (day time) business hours contact for the team; life cycle management/support renewals for Oracle and Dell Servers; managing and providing evidence for internal and external audits; Unix/Linux home directory creation; disabling Unix access where appropriate; and other activities to support the Unix/Linux analysts and ensure the team meets team and organization goals.
JOB REQUIREMENTS:
Knowledge of security policies and how cyber security impacts industry
General knowledge of information technologies and the ability to communicate with technical analysts and customers
Experience and knowledge utilizing IT incident and change management tools such as Remedy.
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
Must be highly organized to succeed in this position
Must have the ability to pay extreme attention to detail
High level of demonstrated self-initiative and self-learner
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to negotiate with and influence others – internally, as well as vendors
Ability to build relationships and work in a team atmosphere, as well as work independently, prioritizing major tasks by overall impact to the company
Ability to analyze information from multiple sources to determine best course of action
Ability to provide and accept feedback
Understanding of rules and regulations that govern the use of technology, such as NERC CIP, Sarbanes-Oxley and internal policies
Professional oral and written communication skills
Ability to understand how activities impact functional budget
Demonstrate Our Values: Safety First, Unquestionable trust, Superior Performance, and Total Commitment
MAJOR JOB RESPONSIBILITIES:
Ensure engineering, installation and maintenance of Unix/Linux server hardware, operating systems, and system software follow company standards, meet project timelines, follow documented processes and change procedures, and meet customer expectations.
Ensure all Unix/Linux incidents and work requests are assigned, worked, and resolved within established SLAs.
Ensure all Unix/Linux change requests meet documented criteria.
Provide support to Unix/Linux admins, customers, and other areas both within and outside of IT.
Provide life-cycle management for servers and system software.
Ensure Unix/Linux inventory is accurate and up to date, including proper accounting information for billing.
Work IS Work Request Incidents for server retirements by creating the APART request, assigning or completing the retirement, closing the Remedy Incident.
Work with Internal and External Auditors to complete audit evidence gathering and answer questions or coordinate appropriate team members to answer questions.
Participate in departmental initiatives.
Communicate progress, problems, and best practices to management, team leads, and team members.
Process Unix/Linux User Group Requests
Create local home directories on Linux servers for specific application users
Work space issue incidents, by checking to see if it’s cleared and if not diagnosing to resolve or assign to team member.
EDUCATION/EXPERIENCE
Bachelor’s Degree in computer science or MIS preferred; ten (10+) years of relevant and broad technical experience/background is an acceptable substitute.
Prior experience as a designated liaison or team leader for a technical operational team is preferred.
Our LARGE COMPANY CONFIDENTIAL CLIENT is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Are you a visionary IT leader with demonstrated leadership experience in Health and Human services field and have prior experience as a Chief Information Officer (CIO)? Look no further as we have an amazing opportunity! You will find great fulfillment and see the difference you’d be making in improving the quality of life for all people in Oregon.
The Office of Information Services (OIS) is a shared service, providing technology solutions and services for two of the largest state agencies in Oregon the Department of Human Services (DHS) and the Oregon Health Authority (OHA) . OIS supports over 11,000 employees, 18,000 computers and printers across the state and more than 400 applications. These systems and services help the two agencies determine client eligibility; provide medical, housing, food and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.
What you will do:
As the Chief Information Officer, you will manage the Office of Information Services by providing innovative leadership and strategic direction for system-wide technology implementations, project management, and IT governance. This key role provides executive leadership to DHS and OHA by aligning technology vision with organizational strategies and initiatives that support the agency’s missions.
The CIO will lead the technology strategic plan to create efficiencies, leverage and maximize equitable technology solutions that provide high level, state-of the-art technical expertise, guidance and support for strategic business initiatives and operational services. You will serve as a liaison between DHS, OHA, external stakeholders, vendors, peer agencies, the State Data Center, Enterprise IT Services and the Legislative Fiscal Office. As the CIO you will be responsible, in conjunction with the state Cyber Security Office for the security of agency assets and for compliance with state and federal law.
This position is integral to advancing service equity and health equity—core values of DHS and OHA respectively—that ultimately supports the health and access to services by the people of Oregon, many of whom originate from racially, ethnically, culturally, gender- and ability- diverse communities. It is critical that the incumbent have experience in and can demonstrate understanding of the CIO’s role in advancing health equity and addressing systemic health disparities.
What is in it for you
Lead a dynamic, collaborative team of approximately 500 staff
Rewarding work in a fast-paced creative environment
Colleagues who are passionate about public service and agency values of service equity and health equity.
Paid sick leave, vacation, personal leave and ten paid holidays
Full medical, vision and dental plus competitive pension and retirement plans .
Requested skills
Eight years of progressive management experience in a public or private organization related to information technology which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation.
Demonstrated experience working across agency lines in partnership and collaboration to connect agency priorities with division/department priorities.
Demonstrated experience inspiring and developing diverse teams to drive high performance, engagement, inclusion and equitable professional growth.
Proven ability to shape and drive strategic agendas, inclusive of strategic visioning, expert data synthesis, and high-profile communications
Knowledge of IT systems and infrastructures while working in a large multi-tenant environment.
Knowledge of industry standard best practices and experience in leading initiatives in risk management, security, privacy, enterprise architecture, project management, data governance and legacy system modernization.
Proven facilitation skills with diverse groups and the ability to translate technical issues and ideas into non-technical language that is easily understood.
Experience in health equity, addressing systemic health disparities and collaborating with diverse, vulnerable, and underrepresented populations.
Possess cultural competency skills, and have experience developing, implementing policies and programs that promote equity and reduce disparities.
Preference may be given to applicants that have prior CIO experience in a large technology organization or in the public sector health and human services experience.
This is a full time, permanent, executive service supervisory position and is not represented by a union. This position is located in Salem, Oregon. If you are not familiar with Oregon, watch this animated video that highlights our beautiful state. When you visit Oregon, you might see things that seem unreal!
Questions or to apply contact: Diana Garibay, executive recruiter at 503-753-7360 or Diana.Garibay@state.or.us
Full Time
Are you a visionary IT leader with demonstrated leadership experience in Health and Human services field and have prior experience as a Chief Information Officer (CIO)? Look no further as we have an amazing opportunity! You will find great fulfillment and see the difference you’d be making in improving the quality of life for all people in Oregon.
The Office of Information Services (OIS) is a shared service, providing technology solutions and services for two of the largest state agencies in Oregon the Department of Human Services (DHS) and the Oregon Health Authority (OHA) . OIS supports over 11,000 employees, 18,000 computers and printers across the state and more than 400 applications. These systems and services help the two agencies determine client eligibility; provide medical, housing, food and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.
What you will do:
As the Chief Information Officer, you will manage the Office of Information Services by providing innovative leadership and strategic direction for system-wide technology implementations, project management, and IT governance. This key role provides executive leadership to DHS and OHA by aligning technology vision with organizational strategies and initiatives that support the agency’s missions.
The CIO will lead the technology strategic plan to create efficiencies, leverage and maximize equitable technology solutions that provide high level, state-of the-art technical expertise, guidance and support for strategic business initiatives and operational services. You will serve as a liaison between DHS, OHA, external stakeholders, vendors, peer agencies, the State Data Center, Enterprise IT Services and the Legislative Fiscal Office. As the CIO you will be responsible, in conjunction with the state Cyber Security Office for the security of agency assets and for compliance with state and federal law.
This position is integral to advancing service equity and health equity—core values of DHS and OHA respectively—that ultimately supports the health and access to services by the people of Oregon, many of whom originate from racially, ethnically, culturally, gender- and ability- diverse communities. It is critical that the incumbent have experience in and can demonstrate understanding of the CIO’s role in advancing health equity and addressing systemic health disparities.
What is in it for you
Lead a dynamic, collaborative team of approximately 500 staff
Rewarding work in a fast-paced creative environment
Colleagues who are passionate about public service and agency values of service equity and health equity.
Paid sick leave, vacation, personal leave and ten paid holidays
Full medical, vision and dental plus competitive pension and retirement plans .
Requested skills
Eight years of progressive management experience in a public or private organization related to information technology which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation.
Demonstrated experience working across agency lines in partnership and collaboration to connect agency priorities with division/department priorities.
Demonstrated experience inspiring and developing diverse teams to drive high performance, engagement, inclusion and equitable professional growth.
Proven ability to shape and drive strategic agendas, inclusive of strategic visioning, expert data synthesis, and high-profile communications
Knowledge of IT systems and infrastructures while working in a large multi-tenant environment.
Knowledge of industry standard best practices and experience in leading initiatives in risk management, security, privacy, enterprise architecture, project management, data governance and legacy system modernization.
Proven facilitation skills with diverse groups and the ability to translate technical issues and ideas into non-technical language that is easily understood.
Experience in health equity, addressing systemic health disparities and collaborating with diverse, vulnerable, and underrepresented populations.
Possess cultural competency skills, and have experience developing, implementing policies and programs that promote equity and reduce disparities.
Preference may be given to applicants that have prior CIO experience in a large technology organization or in the public sector health and human services experience.
This is a full time, permanent, executive service supervisory position and is not represented by a union. This position is located in Salem, Oregon. If you are not familiar with Oregon, watch this animated video that highlights our beautiful state. When you visit Oregon, you might see things that seem unreal!
Questions or to apply contact: Diana Garibay, executive recruiter at 503-753-7360 or Diana.Garibay@state.or.us
