7 Facilities jobs

Manager III, Grade M3 (Section Chief, Facilities Management) Department of General Services Rockville, Maryland $75,934 - $138,790   WHO WE ARE SEEKING Montgomery County Government, Department of General Services, Division of Facilities Management (DFM), seeks a highly skilled and experienced Individual with strong analytical, critical thinking, supervisory and superior communication skills and who thrives in a fast-paced and challenging work environment, for the position of Deputy Chief of Facilities. The successful applicant will be customer service oriented, have hands-on experience in project management across engineering and construction disciplines and be skilled in managing trades and craftsworker staff responsible for the maintenance of critical facility systems, decision-making under stressful circumstances, setting priorities and schedules. The candidate must possess a thorough knowledge of, and experience with, work order systems, performance measures and reports, building automation, technology used in facility management and engineering technology tools (CAD, BIM, etc.).   WHO WE ARE/PROGRAM SUMMARY The DFM provides for the comprehensive planning and delivery of daily maintenance services at over 400 County-owned and County-leased facilities, including mini-renovations, and oversight of building-related operations at County facilities used by County staff and residents. DFM consists of: Facilities Management, Engineering Services, Maintenance Repairs, Building Renovations and Inspection Services. ROLES AND RESPONSIBILITIES The Deputy Chief, Section of Operations, Division of Facilities Management Services (DFM) of the Department of General Services (DGS), directs the DFM budget, contracts and human resources as they relate to capital-funded projects and related work, facility maintenance, renovation and inspection efforts. The successful applicant will be responsible for managing the Planned Lifecycle Asset Replacement program and other distinct and level-of-effort CIP projects. The Deputy Chief of Operations leads a team of thirteen employees including engineers, inspectors, and maintenance/renovations technicians performing a variety of projects at over 400 County (owned and leased) facilities. The Deputy Chief of Operations serves as the lead for the DFM project review process as it relates to CIP projects in design by the County and other external agencies, and includes routine coordination with other DGS design and construction professionals on standards and practices. The individual selected for this position will be considered an Essential Employee. Essential employees must report to work during a period of general emergency or liberal leave.   DUTIES Examples of duties will include but not be limited to the following: Oversees DFM warehouse operations, ensuring availability of parts and accurate inventorying of all components; Works in close coordination with the DFM Deputy Chief of Property Management to ensure full coordination of projects and initiatives throughout the department; Developing and implementing business process improvements; monitoring budget to actual expenditures and determining the reason(s) for any variance; Coordinating guidelines and justification for budgetary increases; developing and monitoring program measures; drafting solicitations and scopes of service; preparing, negotiating and reviewing contracts, and administering contract services; Determining, recommending, and defending staff and contract manpower needs and corresponding funding requirements; Performs the full scope of supervisory functions including the assignment of duties, selection of employees, scheduling and approving leave, orienting new employees, training, evaluating performance, and resolving disciplinary problems; Ensures adequate coverage of operations, keeping employees informed of DFM, DGS and County goals, objectives and policies, and informing management of employee issues and concerns; and As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and cooperation.   COMPETITIVE BENEFITS Montgomery County Government offers a wide variety of competitive benefit programs/plans to eligible employees,   Minimum Qualifications Experience: Five (5) years of progressively responsible professional experience in the fields of engineering, facilities management and/or business administration. Education: Graduation from an accredited college or university with a Bachelor's Degree. Equivalency: An equivalent combination of education and experience may be substituted. Medical: Selected candidate will be required to successfully complete a Medical History Review prior to appointment.   All resume submissions must address the preferred criteria for the position which are located in the full advertisement. You also may be required to provide a writing sample.   Montgomery County Government offers competitive salaries and excellent benefits.   To view the complete job announcement and to apply, please visit our website at https://www.montgomerycountymd.gov/HR/Recruitment/MCGCareers.html click on the “Search Jobs" tab, and then on the Job Search link https://tinyurl.com/MCGJobSearch . Read the full job description under the “Managerial Executive” Job Category. Interested candidates must create an online account in order to apply.   The requisition number is IRC34722   This Recruitment Will Remain Open Until Position is Filled All resume submissions must address the preferred criteria for the position, which are listed in the full advertisement, preferably in a separate section of the resume. Applicants are strongly encouraged to review the Resume Preparation Tips listed under the “How to Apply” tab on the Office of Human Resource’s MCG Careers webpage.   EOE. M/F/H.  

Company Information Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Job Summary Under general supervision, directs corporate real estate activities within an assigned portfolio. This is a mid-level manager position within Corporate Real Estate, who manages real estate activities within an assigned portfolio.  Supports business operations through the delivery of real estate solutions at optimal cost.  Is responsible for oversight of all aspects of interior design, tenant construction, furniture installation and move-in activities involving new or existing facilities through the management of outsourced vendors, coordination with internal departments and management of client relationships with the business units’ representatives. May require supervision in the most complex projects. Requires extensive personal interaction with business unit leadership, as well as third party service providers. This job does not manage staff. Primary Location: Richardson - Texas - United States Secondary Location: Dallas - Texas - United States Job Category: Corporate Services/Other Position Type: Experienced/Professional Target Openings: 1 Primary Job Duties & Responsibilities Partners with the CRE (Corporate Real Estate) team to assist in real estate strategic planning, project financial analysis, oversight and conformance to CRE policy.   Works with the business unit representatives to identify business requirements, establish a project plan associated with lease expirations or business unit initiatives and executes the plan utilizing outsourced vendors. Manages activities with internal departments involved with the projects (Global Technology, Administration, Critical Facilities, Corporate Security and Corporate Audio Visual). Provides oversight to outsourced vendors involved with the design, construction and move activities to ensure quality and compliance with company policy and procedures. Ensures the scope, budget and schedule, including bidding and contracting, for the projects are realized.  Manages client relationships with internal business units’ representatives and mediates negotiations between business units on space management issues. Participates on crisis management teams composed of Business Unit personnel, outsourced vendors and other internal departments (IT, Corporate Security, Business Continuity, HR, etc..) for quick resolution of facility operations emergencies and issues. Prepares budgets and updates the CRE data base and Tririga to ensure real estate project management data and space allocation information is accurate. Assists in improving the project management process, project management tools, document controls, and project metrics through benchmarking and continuous improvement activities. Assists in the development and implementation of the strategic occupancy plan to ensure achievement of occupancy goals, including cost containment and reduction. Monitors payments and the accounting of project costs by outsourced vendors to ensure compliance with departmental and corporate accounting requirements including the timely close-out of projects. Responsible for adherence to corporate furniture, construction and space utilization standards on all projects. Ensures compliance with all applicable local and national codes relating to each project. Acts as a resource for corporation on issues related to project construction issues, costs, codes, space utilization, furniture, finishes and facilities operational issues. Minimum Qualifications Bachelor's degree required. Minimum of 5 years experience in Commercial Real Estate or related field required. Experience in, or exposure to, the disciplines of Real Estate and Real Estate Law, Space Planning, or Property Management is required. Education, Work Experience & Knowledge Must be articulate, analytical, have excellent oral and written communication skills with an understanding of project budgeting, expense management, real estate finance, portfolio analysis and cost-benefit analysis. Ability to multi-task and deliver on time and within budget.   In-depth knowledge of financial terms and principals preferred.  Ability to forecast and prepare budgets.  Conducts in-depth financial/business analysis including the preparation of financial presentations.   Strong interpersonal skills. Negotiation and conflict management skills.   Job Specific & Technical Skills & Competencies General knowledge of financial terms and principles. Intermediate ability to forecast and prepare budgets. Intermediate analytical skills, oral and written communication skills. Environmental/Work Schedules/Other Travel (Occasionally) Preferred Qualifications Bachelor’s degree with concentration in Business administration, Construction Management, Real Estate, Architecture, Finance or a related field with an emphasis on commercial construction/real estate project management is preferred. 7+ years’ experience preferred in project management for a corporate real estate department or service provider or a space planning and design firm (specifically Tenant Improvement and project management work) with experience managing external vendors, coordinating work teams, overseeing bid processes, interfacing with management and supervising project managers Physical Requirements Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Frequently) Equal Employment Opportunity Statement Travelers is an equal opportunity employer.

Program Manager II Montgomery County Department of Environmental Protection, Dickerson, Maryland Division of Solid Waste Services, Waste Reduction and Recycling Section  $63,439 - $105,241 The Department of Environmental Protection's (DEP) mission is to enhance the quality of life in our community by protecting and improving Montgomery County's air, water and land in a sustainable way while fostering smart growth, a thriving economy and healthy communities. DEP is seeking a Program Manager II.  This position is in the Division of Solid Waste Services’ (DSWS) Northern Operations and Strategic Planning Section and will report to the Section Chief.      Duties include but are not limited to: Manage the Montgomery County Yard-trim Composting Facility and the associated Grinding Operations located at the Transfer Station in Derwood, MD by hands-on contract management of the intergovernmental agreement with Maryland Environmental Service (MES).  Oversee bagging activities. Track transportation, both rail and truck, and report compliance of Covanta as well as MES with Master Plan Policy to use rail haul rather than trucking to the maximum extent practicable.  Manage all site related projects. Prepare, defend, track and implement annual County budgets for the Composting Facility, the grinding operation and the Dickerson Master Plan.  Review and pay invoices accurately & promptly.  Closely track, in detail, all MES expenditures on monthly basis. Maintain independent certification of compliance with the Environmental Management System (EMS) of the Composting Facility. Carry out lead responsibility for all EMS programs, assure required record keeping including documentation of continuous environmental improvements under the EMS. Perform all responsibilities of the Management Representative under the EMS. Oversee implementation of the Dickerson Solid Waste Facilities Master Plan. Work with the community and the Dickerson Area Facilities Implementation Group (DAFIG) to interpret and update the Master Plan as needed.  Provide support to the DAFIG, which is an official advisory body to the County Executive. Act as the main contact for Sugarloaf Citizen's Association (SCA). Support and assist with the DSWS Strategic Planning efforts for Food Waste Composting.   Manage DSWS's contract for maintenance of the County's Dickerson Weather Station and other monitoring structures. Collect and compile data daily, maintaining both hard copy files, electronic back-up, and on-line public access to real-time and archived weather data.  Assure that the weather station is physically maintained and compliant with USEPA Guidelines for weather stations used in air dispersion modeling. Knowledge of recycling and solid waste issues necessary.   PRESENTATIONS,  MEETINGS AND EVENTS WILL OCCUR DURING EVENINGS AND/OR ON WEEKENDS, THUS NIGHT AND WEEKEND WORK WILL PERIODICALLY OCCUR.   This position requires possession of a valid driver's license and the ability to drive a County vehicle to conduct and attend meetings and presentations, perform work at locations outside the office, and participate in other work-related duties.      Minimum Qualifications Experience: Thorough five (5) years professional experience in a program/specialization area directly related to solid waste management.  Supervisory experience may be required, depending upon the position assignment. Education:  Graduation from an accredited college or university with a Bachelor's Degree. Equivalency:  An equivalent combination of education and experience may be substituted. License:  Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence. All resume submissions must address the preferred criteria for the position which are located in the full advertisement.  You also may be required to provide a writing sample. Montgomery County Government offers competitive salaries and excellent benefits. To view the complete job announcement and to apply, please visit our website at https://www.montgomerycountymd.gov/HR/Recruitment/MCGCareers.html click on the “Search Jobs" tab, and then on the Job Search link https://tinyurl.com/MCGJobSearch  . Read the full job description under the “General Professional”  Job Category. Interested candidates must create an online account in order to apply. The requisition number is IRC34123 This Recruitment Closes October 11, 2018 All resume submissions must address the preferred criteria for the position, which are listed in the full advertisement, preferably in a separate section of the resume. Applicants are strongly encouraged to review the Resume Preparation Tips listed under the “How to Apply” tab on the Office of Human Resource’s MCG Careers webpage. EOE. M/F/H.

Manager II (Chief, Facilities Management) Grade M2 Montgomery County, MD Government Department of General Services Rockville, MD $88,388 - $160,454     Montgomery County Government is seeking a highly qualified individual for the position of Division Chief in the Department of General Services (DGS), Division of Facilities Management. The successful applicant will be responsible for providing organizational leadership and management; fiscal oversight; planning and operational implementation; strategic business management; and, significant policy development to achieve County objectives related to its facilities. We are seeking an individual with superior written and verbal communication skills. The incumbent will represent the Department at meetings with elected officials, boards, commissions, and community groups and will advise executive officials on best practices in facility management. This candidate should exhibit a thorough knowledge of best practices, trends and developments in public and private sector facility management issues. The incumbent in this position will apply significant customer service focus, recognizing that the Division's mission is to help its customers achieve successful outcomes.   PROGRAM OVERVIEW: The Division provides for the comprehensive planning and delivery of daily maintenance services at over 400 County-owned and County-leased facilities, including mini-renovations, and oversight of building-related operations at County facilities used by County staff and residents.   DUTIES: It is expected the ideal candidate possess experience commensurate with the following duties, which will include:   Protecting and enhancing the value and utilization of County investments in buildings and grounds by assuring the continued availability of County facilities through the planning, direction, and management of maintenance programs. This includes preventive, corrective and predictive maintenance of building systems: electrical, mechanical, heating, ventilation, air conditioning, vertical transportation, housekeeping, grounds maintenance recycling, and snow removal. Utilizing staff, and administering contracts, to support an organization with over 400 buildings, comprising over ten 10 million square feet, undeveloped real estate, and other County assets. Providing advice, support and planning to County Departments on facility maintenance issues; Overseeing supervision of all facilities management functions including in-house staff, vendor management, project management, facility administration, building inspections, building/equipment repairs and emergency response to inclement weather events year-round; Coordinating and directing the Division's response to weather related incidents as well as response to emergency situations requiring assistance; Directing a diverse workforce in a union/non-union environment in which the staff consists of skilled and unskilled trades, professional and nonprofessional staff. As a manager/supervisor of unionized employees, this position has a responsibility for fostering a positive labor relations environment based on mutual trust, respect, and, cooperation. Providing direct supervision of five positions: two Deputy Chiefs; one Program Manager; one Management and Budget Specialist, one IT staff   All resume submissions must address the preferred criteria for the position which are located in the full advertisement.   Minimum Qualifications Experience: Seven years of progressively responsible professional experience in organizational management or in the fields of facilities and asset management, three years of which were in a supervisory or executive capacity. Note: The term "executive" is further defined as a high echelon or high level position in an organization that is assigned technical research, management advisory services responsibilities, or policy-making duties and responsibilities that exerts considerable influence on organizational policy, plans, and operations through technical research, management advisory services, and/or policy-making duties and responsibilities (e.g., County positions at Grade 30 or above). Education:   Graduation from an accredited college or university with a Bachelor's Degree. Equivalency: An equivalent combination of education and experience may be substituted.   This Recruitment will remain open until position is filled.   To view the complete job announcement and to apply, please visit our website at https://www.montgomerycountymd.gov/HR/Recruitment/MCGCareers.html click on the “Search Jobs" tab, and then on the Job Search link https://tinyurl.com/MCGJobSearch . Read the full job description under the “Managerial/Executive” Job Category. Interested candidates must create an online account in order to apply.   The requisition number is IRC31664   EOE. M/F/H.

Job Responsibilities Perform maintenance repair work such as electrical, mechanical, carpentry, concrete, painting, plumbing, building repair, installation and removal of signage, and cleanup; operate both light and heavy machinery including backhoes, fork lifts, and excavators. Maintain, install, repair, and re-configure a variety of electrical and mechanical system components, communications equipment, including remote sensors and related hardware; troubleshoot and repair electric irrigation systems. Assist with weekly, monthly, and annual preventative maintenance on equipment. Participate in developing or updating standard operating procedures; provide recommendations and implement changes to ensure safe and effective processes and procedures are in place. Understand and interpret instructions, blueprints, specifications, product directions, and operating procedures; maintain hard copy and/or electronic documents and records. Experience and Qualifications Candidates should possess a high school diploma, or equivalent, and two years of recent experience in technical maintenance and repair or a related field. Key qualifications include: Knowledge of the methods, practices, and tools used in general facility maintenance; experience with trades such as carpentry, concrete, painting, and plumbing. Experience installing and maintaining electrical and mechanical systems, communication systems and system components including sensors, power supplies, network equipment and related hardware. Experience operating a variety of hand and power tools and heavy equipment in a safe and efficient manner; experience performing locksmith duties is desirable; experience driving a vehicle with a trailer. Knowledge of facility maintenance hazards and safety precautions, including applicable OSHA standards. Ability to perform effective troubleshooting, anticipate and diagnose problems, identify possible solutions, and resolve the problem or recommend the most appropriate solution. Ability to communicate and work effectively with co-workers, read and interpret standard operating procedures, instructions, and landscaping and construction plans, including blueprints and schematics. A working knowledge of the Windows operating system; experience using the Microsoft Office Suite (particularly Word, Excel, and Outlook). Demonstrated ability to work outdoors and perform physical activities, such as, but not limited to, lifting heavy items, standing for extended periods of time, bending, climbing, or walking, indoors or outdoors; the final candidate can anticipate a pre-employment physical where the ability to move 50-pound boxes and other heavy items must be demonstrated. Possession of a valid California driver’s license or the ability to obtain one. The final candidate must successfully pass a pre-employment driving record check, and annual driving record checks will be a condition of employment. The candidate selected for this position must successfully pass a pre-employment criminal background investigation and credit history verification; periodic re-checking of criminal background and credit history will be a condition of employment. Salary and Benefits The Maintenance Field Technician position has a pay rate of $22.22 to $35.55 per hour; the starting pay rate will depend on the qualifications and experience of the candidate. SANDAG offers health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Employees are provided with paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan. How to Apply Submit a completed Employment Application which can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing hr@sandag.org . See our Careers / How to Apply webpage for additional information. This position is open until filled. The first review of applications will begin on Friday, July 13, 2018 . Further Information In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment, including requesting this document and related materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or hr@sandag.org . In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States. SANDAG is an Equal Opportunity Employer

Support Seattle's efforts to keep our green spaces green!  Seattle Parks and Recreation (SPR) is seeking an experienced and dedicated Manager 2 for Encampment and Enhanced Park Maintenance!  This position reports to the Parks and Environment Division Director for SPR and is a member of the senior management team. The Manager 2 will manage the work of the Special Maintenance Crew and the Evening/Weekend Crew in the Parks and Environment Division. These specialty crews assist with projects in the six Park Maintenance Districts and provide support to the Seattle Navigation Team, with the planning and undertaking of homeless encampment clean-ups.  The majority of this group's activities relate to keeping the parks and Right of Way (ROW) areas free of obstructions, hazards and garbage from encampments and RV's.  In addition, this position works with other city and state departments in the development of policies and protocols related to moving and cleaning encampments, and the planning, strategy, and logistics of encampment cleaning efforts. JOB RESPONSIBILITIES: Plan, prioritize and direct the activities of approximately 20 full-time and part-time employees and additional peak season temporary staff through subordinate supervisory staff. Responsible for ensuring that Staff are trained in all Safety precautions and hazardous training, and instituting those practices in the daily work. Manage staff in the enhanced management of turf, shrub beds, play areas, beaches, athletic fields, comfort stations, and other assets to provide a safe and welcoming experience for park users. Respond to concerns, questions and requests from both internal (Parks and other City personnel) and citizen inquiries in a timely manner. Manage and monitor the budget, exercising sound fiduciary responsibility for a $3 million budget, assuring accurate record keeping, expense distribution and revenue recovery as dictated by the annual budget. For specialty crews, the Manager oversees and directs personnel hiring processes for the unit; safety training, employee development, disciplinary review and other associated personnel issues. Leads strategic efforts within the district and represent the Department at events and meetings, multi-department task forces, or committees related to encampments and homeless issues Build community relationships within the districts, and play a significant role in the overall leadership of the Division as a member of the senior management team. Coordinate maintenance programs and activities with the Park Resources Manager 2-3 days a week (who is responsible for routine maintenance of all Seattle Parks).   Coordinate work with other PE Managers; local and regional community based agencies, Seattle School District, and Citizen groups to ensure that programs and activities meet the needs of our diverse communities. Develops partnerships and collaborate to maximize resources and program efforts with other agencies such as Seattle Department of Transportation (SDOT); Seattle Public Utilities (SPU); Seattle City Light; Human Services Department (HSD); other City agencies; and Advisory Councils, neighborhood associations, businesses, and volunteer groups, other community groups. Maintain a customer service philosophy that is responsive and strives to improve park and ROW safety, security and accessibility. Engage in strategic thinking to analyze and evaluate the present and future division needs. Promote and follow the Parks, and City of Seattle mission statements, values, and expectations. QUALIFICATIONS: Required Qualifications A bachelor's degree in Parks and Recreation Management, public or nonprofit administration (including social work), horticulture, business, operations or a related field. A minimum of four years professional experience in any of the above fields, with two years managing a large section, unit or division, related to the duties outlined above in a large multi-level public or private sector organization, facilitating diverse groups and interests. Direct experience supervising park maintenance employees and/or working for a landscape, tree, urban forest management, garbage or refuse company directing or leading maintenance crews. Experience managing, regulating and carrying out safety measures and/or OSHA related safety rules Working with maintenance Crews; experience in the removal and managing the cleanup of encampments in urban cities, and forested areas, or any related Park, or landscape maintenance crew Qualifications and experience may substitute for education (Combinations of education, training and experience will be evaluated on an individual basis for comparability). Desired Qualifications Master's degree in Parks and Recreation Management, Public or non-profit Administration, Horticulture, Social Work, Business, or a related field Experience planning and/or managing and directing large, and/or specialized parks or land maintenance or cleaning crews to perform routine and enhanced parks maintenance for landscapes, turf, comfort stations, athletic fields, etc. Experience managing and directing a multi-skilled, and specialized crew of bio-hazard workers, laborers, heavy equipment operators, and have an understanding of heavy equipment Well versed in the assessment of homeless encampment situations and needs, and the planning logistics for removal of encampments and cleaning.   Community involvement on a local and regional basis Be receptive to new ideas and represent a commitment to civic minded values Ability to build public and private partnerships experience creating innovative solutions to complex problems Excellent written and oral communication skills Strong motivation, delegation and decision-making skills Ability to provide effective leadership Work under pressure with multiple deadlines to work with minimal guidelines or supervision Experience dealing with a variety of personnel issues and working with bargaining unit contracts. Manage the division's budget and to develop biennial budget submittals. The ability to be flexible and comfortable with people at all levels of City government, on local and regional issues.   Able to work with elected officials, advocacy groups, and the community. Dynamic and flexible with a broad range of experience and skills such as: experience working in a Parks and Recreation environment understanding, developing and implementing policy have effective management skills. strong analytical skills, and the ability to handle multiple tasks while changing priorities swiftly. ability to work collaboratively and successfully with a wide variety of department staff, citizens, and stakeholders experience in developing and applying problem solving strategies to Parks and ROW issues ability to work as part of a team within Parks, and with multi-department teams in completing the work Experience with Microsoft Windows. MANAGER 2-ENCAMPMENT AND ENHANCED PARK MAINTENANCE  CJAPPLICATIONS MAY BE FILED ONLINE AT:   http://www.seattle.gov/jobs   Job #2018-00831

The MSU Broad Art Museum invites applicants for the position of Operation and Group Visit Coordinator with experience working within an arts & cultural organization. The position is a three quarter time position responsible for data collection for museum functions & visitor tours. It will also take a strong part in summer camp coordination and assist as manager on duty for gallery guides/student supervisors.  ALTRU COORDINATION AND DATA MANAGEMENT  Maintain up to date knowledge of Altru capabilities as applicable to all Museum function. Oversee data collection from all in person museum interactions (onsite and offsite) including developing and facilitating data collection methods, providing quality control oversight and maintaining current information. Work with other departments to ensure that data collection meets strategic goals and identify desired metrics. Work to with other departments to facilitate accurate reporting VISITOR TOUR SCHEDULING Oversee all communications and scheduling logistics of tour programs. Work with a variety of constituents, education and facilities staff to identify touring needs, scheduling and implementation. Coordinate staff and docent scheduling to meet touring needs. Work with Education and Communication staff to identify and market tours to increase annual attendance. Maintain tour tracking and evaluation processes and records. SUMMER CAMP COORDINATION Coordinate all logistical aspects of summer camp program. Work with Education and Communication staff to develop outreach and marketing plan. Manage camp registration program and materials including scholarship process. Manage staffing, space and materials management. Maintain camp tracking and evaluation processes and records. Support Director of Education in compliance with University and State guidelines for youth programing. MANAGER ON DUTY Supervise gallery guides and student supervisors Troubleshoot facility issues. Troubleshoot customer service issues Monitor and troubleshoot exhibition operational issues after business hours. Serve as liaison with security and internal Museum departments in absence of Director of Facilities. Ensure that all operational standards and policies are upheld.