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10 Customer Service jobs

Cedarwood Waldorf School
Office Manager
Cedarwood Waldorf School 3030 Southwest 2nd Avenue, Portland, OR, USA
Cedarwood Waldorf School Office Manager   General Description  Provide the primary outward face of the school to families and the public. Strong customer service orientation, ability to represent the school with a warm, positive, proactive problem solving approach. Highly detail oriented, and able to perform a wide range of highly skilled administrative duties to support parents, faculty, administration and students.  Ensure timely compliance with legal requirements. General Duties and Responsibilities Manage calendar and scheduling Maintain emergency information and supplies Keep updated information from Multnomah County Health Department, Oregon Department of Education, and Oregon Health Authority Health and safety liaison for school community Manage student records Maintain database information and updated as needed             BigSIS, TADS, Magnus Health, Google Admin console Facilitate communication between all parties in the school community IT support for school community Assist with clerical tasks   Requirements   Positive, professional manner High level of technical proficiency and detail orientation             Ability to use Google and Office 365 products The ability to maintain confidentiality and discretion is essential. Bachelor’s Degree preferred Database experience a plus First aid training and experience a plus Emergency training and experience a plus Physical Requirements Able to stand and sit for extended periods Able to walk, bend, squat, climb stairs, move quickly Able to lift 20 lb.   This position is a full-time year-round non-exempt, benefitted position.
Full Time
Cedarwood Waldorf School Office Manager   General Description  Provide the primary outward face of the school to families and the public. Strong customer service orientation, ability to represent the school with a warm, positive, proactive problem solving approach. Highly detail oriented, and able to perform a wide range of highly skilled administrative duties to support parents, faculty, administration and students.  Ensure timely compliance with legal requirements. General Duties and Responsibilities Manage calendar and scheduling Maintain emergency information and supplies Keep updated information from Multnomah County Health Department, Oregon Department of Education, and Oregon Health Authority Health and safety liaison for school community Manage student records Maintain database information and updated as needed             BigSIS, TADS, Magnus Health, Google Admin console Facilitate communication between all parties in the school community IT support for school community Assist with clerical tasks   Requirements   Positive, professional manner High level of technical proficiency and detail orientation             Ability to use Google and Office 365 products The ability to maintain confidentiality and discretion is essential. Bachelor’s Degree preferred Database experience a plus First aid training and experience a plus Emergency training and experience a plus Physical Requirements Able to stand and sit for extended periods Able to walk, bend, squat, climb stairs, move quickly Able to lift 20 lb.   This position is a full-time year-round non-exempt, benefitted position.
Portland City Auditor
Deputy Ombudsman
Portland City Auditor Portland, OR, USA
City of Portland Ombudsman’s Office seeking applicants for a Deputy Ombudsman (Complaint Investigator I) Opens : February 1, 2021 Closes : February 19, 2021 Salary range : $65,811 - $109,491 Annually The Position We are looking for someone who is compassionate, curious and fair-minded to serve as a Deputy Ombudsman in the City of Portland Ombudsman’s Office. The Ombudsman’s Office seeks to ensure that City government treats members of the public in a manner that is fair, equitable, and just. This position reports directly to the City Ombudsman. The Deputy Ombudsman investigates the public’s complaints against City agencies and makes recommendations to safeguard people’s rights and promote higher standards of fairness, equity, and justice in the provision of City services. The Ombudsman’s Office is part of the elected City Auditor’s Office to ensure its independence. The mission of the Auditor’s Office is to promote an open and accountable government. Responsibilities of the Deputy Ombudsman include: Taking complaints; Conducting administrative investigations; Identifying and analyzing complex issues of fact and policy; Analyzing data; Resolving complaints using a variety of conflict resolution strategies; Exercising sound judgment and tact; Communicating orally and in writing to various audiences; Conducting community outreach; Working with diverse constituencies; and Developing considered and persuasive recommendations. There is no college degree specific to the work – we are looking for an intellectually curious person who is committed to principles of justice, is comfortable scrutinizing government actions, has excellent analytical skills, and is adept at communication and conflict resolution. We are especially interested in a person who also has data analysis skills (statistical sampling techniques, quantitative and qualitative analysis). We are committed to building a diverse and inclusive work environment for people of all backgrounds and ages. We recognize that there may be great candidates who don’t immediately have all the skills described below – apply anyway and tell us how your background and experience might fit this position. To qualify: Candidates must have any combination of the following or describe how they will achieve it within one year of hiring: A Bachelor’s Degree Three years of investigative experience To apply: Three documents are required for a complete application: 1) a cover letter, 2) a resume, and 3) a brief writing exercise. The content of each is described below. 1) COVER LETTER Describe how you meet the following minimum qualifications, which are required to be successful in this position. If you are unsure if you meet a requirement, describe how you can develop your knowledge and abilities to meet it within one year. It is advised that you use the numbered list below to ensure you respond to each item. Where possible, connect items in your resume to these requirements. Do not skip any requirement.  Knowledge of theory, principles, practices, and techniques of administrative investigation. Ability to define complex issues, analyze problems, evaluate alternatives, and develop recommendations. Ability to conduct thorough, objective complaint investigations; reach sound impartial conclusions based on investigation results; maintain confidentiality regarding process and outcomes in accordance with all legal requirements. Ability to exercise initiative and sound independent judgment within established guidelines. Ability to establish and maintain effective working relationships with managers and staff, elected officials, representatives of other government agencies, and others. Ability to communicate effectively, both orally and in writing; present conclusions and recommendations clearly, logically, and persuasively to diverse audiences; prepare concise and comprehensive reports, correspondence, and other documents appropriate to the audience. If you meet either of the preferred qualifications , please briefly describe how in your cover letter. Ability to collect, evaluate, and interpret a broad range of data, either in electronic, written, statistical, or narrative form. Background in public interest law, investigative journalism, or related field. 2) RESUME List professional and volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list those. 3) WRITING EXERCISE In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them: exposure to racial inequities and actions you took to help resolve them; steps taken to make workplaces and/or public spaces inclusive; experiences as a member of a historically underrepresented group in government decision-making; experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities; experiences ensuring equitable and inclusive workplace operations and/or program outcomes. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. APPLICATION INSTRUCTIONS Applicants must submit a cover letter, resume, and writing exercise statement through the City of Portland’s online application system. Emailed, mailed, or faxed applications will not be accepted. Application materials will be reviewed to determine if candidates meet the qualifications listed above or have a plan to do so within one year. To successfully pass the initial screening process, you must ensure that your cover letter addresses each numbered point and includes examples that illustrate your experience and expertise. It is advised that applicants organize their cover letters using the numbered list to ensure each is addressed. Only candidates who meet the minimum qualifications will be eligible for an interview. All completed applications for this position must be submitted no later than 11:59 p.m. on the closing date of this recruitment. Please do not attach materials not requested. If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADDITIONAL INFORMATION: Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon . Civil Service:   This position is in the Classified Service. It is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Code, and City Charter. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity:   It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please make your request in your letter of interest or contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/
Full Time
City of Portland Ombudsman’s Office seeking applicants for a Deputy Ombudsman (Complaint Investigator I) Opens : February 1, 2021 Closes : February 19, 2021 Salary range : $65,811 - $109,491 Annually The Position We are looking for someone who is compassionate, curious and fair-minded to serve as a Deputy Ombudsman in the City of Portland Ombudsman’s Office. The Ombudsman’s Office seeks to ensure that City government treats members of the public in a manner that is fair, equitable, and just. This position reports directly to the City Ombudsman. The Deputy Ombudsman investigates the public’s complaints against City agencies and makes recommendations to safeguard people’s rights and promote higher standards of fairness, equity, and justice in the provision of City services. The Ombudsman’s Office is part of the elected City Auditor’s Office to ensure its independence. The mission of the Auditor’s Office is to promote an open and accountable government. Responsibilities of the Deputy Ombudsman include: Taking complaints; Conducting administrative investigations; Identifying and analyzing complex issues of fact and policy; Analyzing data; Resolving complaints using a variety of conflict resolution strategies; Exercising sound judgment and tact; Communicating orally and in writing to various audiences; Conducting community outreach; Working with diverse constituencies; and Developing considered and persuasive recommendations. There is no college degree specific to the work – we are looking for an intellectually curious person who is committed to principles of justice, is comfortable scrutinizing government actions, has excellent analytical skills, and is adept at communication and conflict resolution. We are especially interested in a person who also has data analysis skills (statistical sampling techniques, quantitative and qualitative analysis). We are committed to building a diverse and inclusive work environment for people of all backgrounds and ages. We recognize that there may be great candidates who don’t immediately have all the skills described below – apply anyway and tell us how your background and experience might fit this position. To qualify: Candidates must have any combination of the following or describe how they will achieve it within one year of hiring: A Bachelor’s Degree Three years of investigative experience To apply: Three documents are required for a complete application: 1) a cover letter, 2) a resume, and 3) a brief writing exercise. The content of each is described below. 1) COVER LETTER Describe how you meet the following minimum qualifications, which are required to be successful in this position. If you are unsure if you meet a requirement, describe how you can develop your knowledge and abilities to meet it within one year. It is advised that you use the numbered list below to ensure you respond to each item. Where possible, connect items in your resume to these requirements. Do not skip any requirement.  Knowledge of theory, principles, practices, and techniques of administrative investigation. Ability to define complex issues, analyze problems, evaluate alternatives, and develop recommendations. Ability to conduct thorough, objective complaint investigations; reach sound impartial conclusions based on investigation results; maintain confidentiality regarding process and outcomes in accordance with all legal requirements. Ability to exercise initiative and sound independent judgment within established guidelines. Ability to establish and maintain effective working relationships with managers and staff, elected officials, representatives of other government agencies, and others. Ability to communicate effectively, both orally and in writing; present conclusions and recommendations clearly, logically, and persuasively to diverse audiences; prepare concise and comprehensive reports, correspondence, and other documents appropriate to the audience. If you meet either of the preferred qualifications , please briefly describe how in your cover letter. Ability to collect, evaluate, and interpret a broad range of data, either in electronic, written, statistical, or narrative form. Background in public interest law, investigative journalism, or related field. 2) RESUME List professional and volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list those. 3) WRITING EXERCISE In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them: exposure to racial inequities and actions you took to help resolve them; steps taken to make workplaces and/or public spaces inclusive; experiences as a member of a historically underrepresented group in government decision-making; experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities; experiences ensuring equitable and inclusive workplace operations and/or program outcomes. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. APPLICATION INSTRUCTIONS Applicants must submit a cover letter, resume, and writing exercise statement through the City of Portland’s online application system. Emailed, mailed, or faxed applications will not be accepted. Application materials will be reviewed to determine if candidates meet the qualifications listed above or have a plan to do so within one year. To successfully pass the initial screening process, you must ensure that your cover letter addresses each numbered point and includes examples that illustrate your experience and expertise. It is advised that applicants organize their cover letters using the numbered list to ensure each is addressed. Only candidates who meet the minimum qualifications will be eligible for an interview. All completed applications for this position must be submitted no later than 11:59 p.m. on the closing date of this recruitment. Please do not attach materials not requested. If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADDITIONAL INFORMATION: Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon . Civil Service:   This position is in the Classified Service. It is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Code, and City Charter. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity:   It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please make your request in your letter of interest or contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/
Compass Housing Alliance
Program Coordinator
Compass Housing Alliance
ABOUT THE POSITION : The Program Coordinator provides oversight and coordinates programming for the assigned program. Programing will directly address guest’s barriers and enable a smooth transition from homelessness into next step housing. The Coordinator works with Otto’s Place Manager and the Director of Emergency Services. to facilitate development and expansion of services and facility through engaging with the community and building networks. Time is divided between leading shift coverage, supervising front line staff, administrative tasks, schedule management, and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and philosophy of care. ABOUT THE PROGRAM: Providing fifty-three (53) units of transitional housing and emergency shelter for male-identifying individuals experiencing homelessness at our Compass Center building, the Pioneer Square Men’s Program has been a stop for many on their way out of homelessness and into permanent housing. The program offers case management and resources to help participants find stability and overcome barriers to housing. Seventeen (17) beds in the Men’s Program are reserved for veterans referred by the VA Hospital and King County Veterans. The remainder of program beds are divided among Cascade Housing Foundation and the FareStart Culinary program participants ABOUT THE ORGANIZATION : Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org. LOCATION : Pioneer Square (Seattle, WA) REPORTS TO : Director of Emergency Services FLSA STATUS : Exempt SCHEDULE : Weekdays (plus evenings and weekends as needed for emergency on-call) SALARY RANGE : DOE and within Compass ranges FULL-TIME BENEFITS INCLUDED : Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program. QUALIFICATIONS • Bachelor’s degree in social work or related field strongly desired , master’s degree a plus. Or relevant work experience, certificate and/or equivalent continuing professional development or education. • A minimum of 1-years’ experience in a human/social services setting with a focus on homelessness, supportive housing, mental illness, substance abuse, employment, or domestic violence, strongly desired . • A minimum of 1-years’ experience in direct supervision/management of people, desired . • Experience in outreach, case management and other direct service delivery for housing insecure families and individuals, required . • Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required . • Awareness and/or training around issues of equity, intersectionality, and belonging. HOW TO APPLY? Please visit our website for more details and complete an application at http://www.compasshousingalliance.org/employment/ EQUAL OPPORTUNITY EMPLOYMENT Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.
Full Time
ABOUT THE POSITION : The Program Coordinator provides oversight and coordinates programming for the assigned program. Programing will directly address guest’s barriers and enable a smooth transition from homelessness into next step housing. The Coordinator works with Otto’s Place Manager and the Director of Emergency Services. to facilitate development and expansion of services and facility through engaging with the community and building networks. Time is divided between leading shift coverage, supervising front line staff, administrative tasks, schedule management, and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and philosophy of care. ABOUT THE PROGRAM: Providing fifty-three (53) units of transitional housing and emergency shelter for male-identifying individuals experiencing homelessness at our Compass Center building, the Pioneer Square Men’s Program has been a stop for many on their way out of homelessness and into permanent housing. The program offers case management and resources to help participants find stability and overcome barriers to housing. Seventeen (17) beds in the Men’s Program are reserved for veterans referred by the VA Hospital and King County Veterans. The remainder of program beds are divided among Cascade Housing Foundation and the FareStart Culinary program participants ABOUT THE ORGANIZATION : Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org. LOCATION : Pioneer Square (Seattle, WA) REPORTS TO : Director of Emergency Services FLSA STATUS : Exempt SCHEDULE : Weekdays (plus evenings and weekends as needed for emergency on-call) SALARY RANGE : DOE and within Compass ranges FULL-TIME BENEFITS INCLUDED : Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program. QUALIFICATIONS • Bachelor’s degree in social work or related field strongly desired , master’s degree a plus. Or relevant work experience, certificate and/or equivalent continuing professional development or education. • A minimum of 1-years’ experience in a human/social services setting with a focus on homelessness, supportive housing, mental illness, substance abuse, employment, or domestic violence, strongly desired . • A minimum of 1-years’ experience in direct supervision/management of people, desired . • Experience in outreach, case management and other direct service delivery for housing insecure families and individuals, required . • Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required . • Awareness and/or training around issues of equity, intersectionality, and belonging. HOW TO APPLY? Please visit our website for more details and complete an application at http://www.compasshousingalliance.org/employment/ EQUAL OPPORTUNITY EMPLOYMENT Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.
California Academy of Sciences
Associate Accountant
California Academy of Sciences 55 Music Concourse Drive San Francisco, California
We hope you are inspired by what we do and are excited to contribute to our mission. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every one of the qualifications for the position. POSITION SUMMARY:    The California Academy of Sciences is looking for an Associate Accountant to be a key member of the Accounting team. We are seeking a team member who is ready to learn, grow, and contribute to our organization. You will participate in various areas of the accounting process including accounts receivable, month-end close, regulatory filings, and financial statement reporting.  Everything we do in the accounting department is focused on providing valuable insight to our internal business partners. The way we provide insight and support is by delivering timely and accurate financial information, building trust that fosters collaborative relationships, and anticipating and responding to the needs of the Academy. ESSENTIAL DUTIES AND FUNCTIONS: To perform this job successfully, an individual will be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.   Record journal entries timely and prepare supporting schedules to ensure a clean audit trail for all manual journal entries Prepare account analyses and reconciliations in accordance with company guidelines Research or analyze variances as compared to budget and prior year Analyze financial statement items Prepare management reports Develop working relationships with fellow team members and business partners and serve as first point of contact for business partners Prepare working papers for audit support Participate in the documentation of accounting process narratives Assist in process improvement projects Attend to ad-hoc requests Work required overtime during the close process and well as to meet project deadlines Follow all Academy safety regulations Other duties as assigned MINIMUM QUALIFICATIONS: The qualifications listed below are representative of the knowledge, skill, and/or ability required or preferred. EXPERIENCE and/or EDUCATION: A qualified candidate will have a combination of the following experience and/or equivalent education: Degree in Business with concentration in Accounting, working toward passing the CPA exam Minimum GPA of 3.0 0-3 years of relevant accounting experience KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Excel Strong grasp of fundamental accounting concepts Basic knowledge of Generally Accepted Accounting Principles (GAAP) Ability to work as part of a team or collaborate well with colleagues toward mutual goals Ability to work efficiently and communicate with staff, cross-functional teams and external customers from different backgrounds, identities and experiences Ability to bring new ideas, create inventive solutions and find efficiencies to transform manually or detailed processes LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups or individuals.  Bilingual (spoken and/or written) in Spanish, Cantonese, Mandarin, or other non-English language preferred but not necessary. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, reach with hands and arms, and talk or hear. Must be able to lift 50 lbs.  Must be able to perform repetitive motions 95% of the time. In observance of the latest guidelines from local and state public health authorities, the Academy is temporarily closed to the public. While this position would normally be expected to work in the Academy offices with the rest of the Accounting team, under current operations the position is expected to be primarily remote through June 2021. APPLICATION INSTRUCTIONS:   Please submit your cover letter and resume online at our Career site. Note that the recruitment timeline for positions vary and depend on many factors, so it is impossible to accurately predict when a position will close. We appreciate your patience during this process. No phone calls please. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49). The California Academy of Sciences is an Equal Opportunity Employer and is committed to ensure that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, place of birth, national origin or ancestry, physical, mental or medical disability, height or weight, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.  
Full Time
We hope you are inspired by what we do and are excited to contribute to our mission. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every one of the qualifications for the position. POSITION SUMMARY:    The California Academy of Sciences is looking for an Associate Accountant to be a key member of the Accounting team. We are seeking a team member who is ready to learn, grow, and contribute to our organization. You will participate in various areas of the accounting process including accounts receivable, month-end close, regulatory filings, and financial statement reporting.  Everything we do in the accounting department is focused on providing valuable insight to our internal business partners. The way we provide insight and support is by delivering timely and accurate financial information, building trust that fosters collaborative relationships, and anticipating and responding to the needs of the Academy. ESSENTIAL DUTIES AND FUNCTIONS: To perform this job successfully, an individual will be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.   Record journal entries timely and prepare supporting schedules to ensure a clean audit trail for all manual journal entries Prepare account analyses and reconciliations in accordance with company guidelines Research or analyze variances as compared to budget and prior year Analyze financial statement items Prepare management reports Develop working relationships with fellow team members and business partners and serve as first point of contact for business partners Prepare working papers for audit support Participate in the documentation of accounting process narratives Assist in process improvement projects Attend to ad-hoc requests Work required overtime during the close process and well as to meet project deadlines Follow all Academy safety regulations Other duties as assigned MINIMUM QUALIFICATIONS: The qualifications listed below are representative of the knowledge, skill, and/or ability required or preferred. EXPERIENCE and/or EDUCATION: A qualified candidate will have a combination of the following experience and/or equivalent education: Degree in Business with concentration in Accounting, working toward passing the CPA exam Minimum GPA of 3.0 0-3 years of relevant accounting experience KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Excel Strong grasp of fundamental accounting concepts Basic knowledge of Generally Accepted Accounting Principles (GAAP) Ability to work as part of a team or collaborate well with colleagues toward mutual goals Ability to work efficiently and communicate with staff, cross-functional teams and external customers from different backgrounds, identities and experiences Ability to bring new ideas, create inventive solutions and find efficiencies to transform manually or detailed processes LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups or individuals.  Bilingual (spoken and/or written) in Spanish, Cantonese, Mandarin, or other non-English language preferred but not necessary. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, reach with hands and arms, and talk or hear. Must be able to lift 50 lbs.  Must be able to perform repetitive motions 95% of the time. In observance of the latest guidelines from local and state public health authorities, the Academy is temporarily closed to the public. While this position would normally be expected to work in the Academy offices with the rest of the Accounting team, under current operations the position is expected to be primarily remote through June 2021. APPLICATION INSTRUCTIONS:   Please submit your cover letter and resume online at our Career site. Note that the recruitment timeline for positions vary and depend on many factors, so it is impossible to accurately predict when a position will close. We appreciate your patience during this process. No phone calls please. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49). The California Academy of Sciences is an Equal Opportunity Employer and is committed to ensure that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, place of birth, national origin or ancestry, physical, mental or medical disability, height or weight, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.  
MHP
ONE Mortgage | Homeowner Services Coordinator
MHP Boston
he Massachusetts Housing Partnership (MHP) is a non-profit, quasi-public organization and a leader in affordable housing finance.  MHP works with communities, developers and borrowers to create innovative policy and financing solutions that provide affordable homes and better lives for the people of Massachusetts.  MHP administers the ONE Mortgage Program, the state’s most affordable mortgage product for underserved first-time homebuyers.  At MHP, we celebrate diversity and are committed to creating an inclusive environment for all employees.   ONE Mortgage is a first-time homebuyer mortgage program that breaks down barriers that prevent creditworthy households from buying a home, barriers that impact everyone, most notably households of color.  ONE Mortgage makes it possible for thousands of families and individuals to put down roots across Massachusetts.    The Homeowner Services Coordinator (HSC) will be an integral part of the Homeownership team, helping to promote sustainable homeownership opportunities for underserved low and moderate-income first-time homebuyers.  This person is responsible for overseeing our post-purchase counseling and education program (HomeSafe), and for working with lenders on portfolio reports and requests.  The HSC will be a vital link between private lenders and non-profit counseling agencies, and will have the opportunity to learn skills critical to public policy initiatives.      The Homeowner Services Coordinator’s specific responsibilities include:  coordination of all HomeSafe reporting and delinquency data, managing welcome mailings to new ONE Mortgage homeowners, preparation and analysis of program and portfolio reports, researching Registry of Deeds for paid-off loans, processing homeowner subsidy subordinations and mortgage discharges.  This person will serve as a point of contact for lender modification requests and will assist in the development of new policies and procedures to more efficiently administer the ONE Mortgage program and better serve our homebuyers and homeowners.    Applicants must have a minimum 2+ years’ relevant experience in program coordination, portfolio management, lending, mortgage operations, and/or affordable housing.  A valid driver’s license or the ability to get one is required.   Salary is commensurate the experience.   MHP provides a comprehensive benefits package including health, life, dental, and disability insurance, flexible spending accounts, a public transportation benefit, educational assistance, paid time off and family leave, flexible work schedule and a fully vested employer-matched retirement plan. This is an excellent opportunity to work with a dedicated, creative and passionate team.   To apply : Please send a cover letter (required) and resume to Human Resources, MHP, 160 Federal Street, Boston, MA  02110.     E-mail: mhphr@mhp.net   website:   www.mhp.net   MHP is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity, affirmative action employer. All decisions are based on business needs, job requirements and individual qualifications without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, past or present military service, status as an individual with a disability, or any other legally protected characteristics. MHP is committed to compliance with all fair employment practices regarding citizenship and immigration status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Full Time
he Massachusetts Housing Partnership (MHP) is a non-profit, quasi-public organization and a leader in affordable housing finance.  MHP works with communities, developers and borrowers to create innovative policy and financing solutions that provide affordable homes and better lives for the people of Massachusetts.  MHP administers the ONE Mortgage Program, the state’s most affordable mortgage product for underserved first-time homebuyers.  At MHP, we celebrate diversity and are committed to creating an inclusive environment for all employees.   ONE Mortgage is a first-time homebuyer mortgage program that breaks down barriers that prevent creditworthy households from buying a home, barriers that impact everyone, most notably households of color.  ONE Mortgage makes it possible for thousands of families and individuals to put down roots across Massachusetts.    The Homeowner Services Coordinator (HSC) will be an integral part of the Homeownership team, helping to promote sustainable homeownership opportunities for underserved low and moderate-income first-time homebuyers.  This person is responsible for overseeing our post-purchase counseling and education program (HomeSafe), and for working with lenders on portfolio reports and requests.  The HSC will be a vital link between private lenders and non-profit counseling agencies, and will have the opportunity to learn skills critical to public policy initiatives.      The Homeowner Services Coordinator’s specific responsibilities include:  coordination of all HomeSafe reporting and delinquency data, managing welcome mailings to new ONE Mortgage homeowners, preparation and analysis of program and portfolio reports, researching Registry of Deeds for paid-off loans, processing homeowner subsidy subordinations and mortgage discharges.  This person will serve as a point of contact for lender modification requests and will assist in the development of new policies and procedures to more efficiently administer the ONE Mortgage program and better serve our homebuyers and homeowners.    Applicants must have a minimum 2+ years’ relevant experience in program coordination, portfolio management, lending, mortgage operations, and/or affordable housing.  A valid driver’s license or the ability to get one is required.   Salary is commensurate the experience.   MHP provides a comprehensive benefits package including health, life, dental, and disability insurance, flexible spending accounts, a public transportation benefit, educational assistance, paid time off and family leave, flexible work schedule and a fully vested employer-matched retirement plan. This is an excellent opportunity to work with a dedicated, creative and passionate team.   To apply : Please send a cover letter (required) and resume to Human Resources, MHP, 160 Federal Street, Boston, MA  02110.     E-mail: mhphr@mhp.net   website:   www.mhp.net   MHP is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity, affirmative action employer. All decisions are based on business needs, job requirements and individual qualifications without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, past or present military service, status as an individual with a disability, or any other legally protected characteristics. MHP is committed to compliance with all fair employment practices regarding citizenship and immigration status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Federal Deposit Insurance Corporation (FDIC)
IT Specialist, CG-2210-13 (Permanent)
Federal Deposit Insurance Corporation (FDIC) Washington, DC
Summary This position is located in the Chief Information Officer Organization (CIOO), IT Risk Governance and Policy Section of the Federal Deposit Insurance Cooperation and supports the Chief of IT Risk Governance and Policy on a full range of programs, activities and issues related to governance and administrative functions. Responsibilities Supports the development and tracking of CIOO priority risks, risk mitigation strategies, and key risk indicators to help CIOO senior managers monitor risk management levels relative to the Corporation’s risk appetite statement. Reviews policies to facilitate annual reviews and updates, identifying gaps where new policies are needed to implement applicable federal information technology requirements. Prepares and, when appropriate, delivers presentations and other communication products for FDIC training, conferences, and meetings with the CIO and other senior managers to facilitate IT risk analysis and data driven risk management, and to improve the planning process. Serves as project leader for assigned activities including conducting analysis of internal control program audit findings to identifying trends and underlying root causes of risks and interdependencies among underlying risks. Travel Required Occasional travel - Occasional travel may be required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  Additional qualifications information can be found   here .  You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the required competencies above, applicants must demonstrate they meet the specialized experience for the position. CG-12 Specialized Experience:    Applicants must have one year of specialized experience equivalent to at least the CG/GS-11 level in the Federal service.  Specialized experience is defined as experience drafting policies and/or standard operating procedures designed to improve risk management and internal control effectiveness and conducting analysis of internal controls, business processes, and risk mitigation strategies of IT related programs.    CG-13 Specialized Experience:    Applicants must have one year of specialized experience equivalent to at least the CG/GS-12 level in the Federal service.  Specialized experience is defined as experience drafting policies and/or standard operating procedures designed to improve risk management and internal control effectiveness and conducting analysis of internal controls, business processes, and risk mitigation strategies of IT related programs and presenting draft policies and procedures to managers and senior management officials for socialization, adoption, and approval.  Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information,   click here .
Full Time
Summary This position is located in the Chief Information Officer Organization (CIOO), IT Risk Governance and Policy Section of the Federal Deposit Insurance Cooperation and supports the Chief of IT Risk Governance and Policy on a full range of programs, activities and issues related to governance and administrative functions. Responsibilities Supports the development and tracking of CIOO priority risks, risk mitigation strategies, and key risk indicators to help CIOO senior managers monitor risk management levels relative to the Corporation’s risk appetite statement. Reviews policies to facilitate annual reviews and updates, identifying gaps where new policies are needed to implement applicable federal information technology requirements. Prepares and, when appropriate, delivers presentations and other communication products for FDIC training, conferences, and meetings with the CIO and other senior managers to facilitate IT risk analysis and data driven risk management, and to improve the planning process. Serves as project leader for assigned activities including conducting analysis of internal control program audit findings to identifying trends and underlying root causes of risks and interdependencies among underlying risks. Travel Required Occasional travel - Occasional travel may be required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  Additional qualifications information can be found   here .  You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the required competencies above, applicants must demonstrate they meet the specialized experience for the position. CG-12 Specialized Experience:    Applicants must have one year of specialized experience equivalent to at least the CG/GS-11 level in the Federal service.  Specialized experience is defined as experience drafting policies and/or standard operating procedures designed to improve risk management and internal control effectiveness and conducting analysis of internal controls, business processes, and risk mitigation strategies of IT related programs.    CG-13 Specialized Experience:    Applicants must have one year of specialized experience equivalent to at least the CG/GS-12 level in the Federal service.  Specialized experience is defined as experience drafting policies and/or standard operating procedures designed to improve risk management and internal control effectiveness and conducting analysis of internal controls, business processes, and risk mitigation strategies of IT related programs and presenting draft policies and procedures to managers and senior management officials for socialization, adoption, and approval.  Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information,   click here .
Federal Deposit Insurance Corporation (FDIC)
IT Specialist (Customer Support), CG-2210-13/14 (Permanent)
Federal Deposit Insurance Corporation (FDIC) Atlanta, Chicago, Dallas, Kansas City, New York or San Francisco.
Summary This position is located in the Division of Information Technology (DIT) of the Federal Deposit Insurance Corporation.  The position reports to the Atlanta DIT Regional Manager and provides support in the areas of ITSM.  There are 2 positions to be filled in Headquarters or any of the regions: Atlanta, Chicago, Dallas, Kansas City, New York or San Francisco.  Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities As a Senior Information Technology Service Management (ITSM) Specialist, the incumbent reports to a Regional Manager for CSSS and serves as a subject matter expert (SME) and technical expert in the area of ITSM, to include IT project and systems lifecycle management, customer technical consultations, identification of technical requirements and solutions, oversight and acceptance of required project deliverables, and development of and compliance with ITSM governance models on behalf of the Corporation.  At the full performance level, major duties also include: Provides advice to users on systems, products and services which are available to them and information on updates, known errors, and changes in availability to assist customers and IT management in making more effective use of systems, products, and services available. Maintains compliance with CIOO customer service metrics related to service management issues. Utilizes Java and other customized or commercial off the shelf IT development and scripting software to help senior specialists create and develop needed applications, systems, or upgrades to the catalog and portal. Prepares critical customer communications and instructions related to the implementation and use of a variety IT systems and portal use. Defines communication strategies that are most appropriate for the application or system and intended audience. Works with various project teams or stakeholders to assess project-specific communication needs, review and ensure communication plans align with the overall agreed upon strategy. Serves as an SME for CIOO contract oversight managers by coordinating and collaborating with contracted partners to provide acceptance of technical deliverables and validating specifications/requirements incorporated in IT contracts for assigned projects. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found   here . You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. CG-13: To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service.  Specialized experience is defined as experience developing and enhancing service catalog items within the ServiceNow platform. This includes implementing workflows, managing update sets, leveraging knowledge management, and the management of these catalog items via the ServiceNow portal feature set. CG-14: To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service.  Specialized experience is defined as experience developing and enhancing service catalog items within the ServiceNow platform, assessing project specific communication needs, and developing IT project plans. This includes implementing workflows, managing update sets, leveraging knowledge management, and the management of these catalog items via the ServiceNow portal feature set. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Full Time
Summary This position is located in the Division of Information Technology (DIT) of the Federal Deposit Insurance Corporation.  The position reports to the Atlanta DIT Regional Manager and provides support in the areas of ITSM.  There are 2 positions to be filled in Headquarters or any of the regions: Atlanta, Chicago, Dallas, Kansas City, New York or San Francisco.  Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities As a Senior Information Technology Service Management (ITSM) Specialist, the incumbent reports to a Regional Manager for CSSS and serves as a subject matter expert (SME) and technical expert in the area of ITSM, to include IT project and systems lifecycle management, customer technical consultations, identification of technical requirements and solutions, oversight and acceptance of required project deliverables, and development of and compliance with ITSM governance models on behalf of the Corporation.  At the full performance level, major duties also include: Provides advice to users on systems, products and services which are available to them and information on updates, known errors, and changes in availability to assist customers and IT management in making more effective use of systems, products, and services available. Maintains compliance with CIOO customer service metrics related to service management issues. Utilizes Java and other customized or commercial off the shelf IT development and scripting software to help senior specialists create and develop needed applications, systems, or upgrades to the catalog and portal. Prepares critical customer communications and instructions related to the implementation and use of a variety IT systems and portal use. Defines communication strategies that are most appropriate for the application or system and intended audience. Works with various project teams or stakeholders to assess project-specific communication needs, review and ensure communication plans align with the overall agreed upon strategy. Serves as an SME for CIOO contract oversight managers by coordinating and collaborating with contracted partners to provide acceptance of technical deliverables and validating specifications/requirements incorporated in IT contracts for assigned projects. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found   here . You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies: • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. CG-13: To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 12 grade level or above in the Federal service.  Specialized experience is defined as experience developing and enhancing service catalog items within the ServiceNow platform. This includes implementing workflows, managing update sets, leveraging knowledge management, and the management of these catalog items via the ServiceNow portal feature set. CG-14: To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service.  Specialized experience is defined as experience developing and enhancing service catalog items within the ServiceNow platform, assessing project specific communication needs, and developing IT project plans. This includes implementing workflows, managing update sets, leveraging knowledge management, and the management of these catalog items via the ServiceNow portal feature set. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Lazy River Products
Dispensary Team Lead
Lazy River Products Dracut, MA
Dispensary Team Lead - Job Description JOB SCOPE Operate with direct supervision from Dispensary Manager and Assistant Dispensary Manager. Follow established policies and procedures and contributes to the development of new ones that drive the culture, efficiency and productivity in the Dispensary. This position reports directly to the General Manager. POSITION SUMMARY A Dispensary Team Lead is responsible for day-to-day operations of the dispensary including leading a dynamic team, establishing strong relationships with cultivation and production representatives, inventory control, and customer service while staying compliant with State laws, rules and regulations. Team Leads will also be excellent communicators liaising with all levels of the organization to help implement, refine and enforce lawful standard operating procedures that promote organization, Team culture and productivity. Ideal candidates should have a passion for cannabis, be energetic, have a positive attitude and are willing to work hard. JOB RESPONSIBILITIES Participate in refining and implementing best operational rules, regulations, policies, and procedures. Supervise, train and direct the dispensary team. Educate the team according to company guidelines, conduct performance reviews, and establish performance improvement plans. Assist with hiring, discipline, termination or advancement of employees. Inspire the team to deliver the best customer experience. Ensure the safety and satisfaction of both customers and employees. Maintain an in-depth industry wide knowledge of products and strains in Massachusetts. Maintain in-depth knowledge of the current cannabis law and regulations. Educate the Team about cannabis products and consumption methods. Oversee and manage quality product inventory and conduct opening/closing inventory counts and audits as needed. Manage financial records and cash handling procedures. Proficiency in point of sale & state tracking. Ensure the dispensary remains compliant with security, inventory and local and state regulations including effectively leading state inspectors through the facility. Maintain records for all necessary documents: delivery and inventory manifests, inventory counts, necessary employee and patient/customer information, destruction reports, etc. REQUIRED EXPERIENCE, EDUCATION AND SKILLS 2+ years supervisory experience required Retail and/or cannabis and/or service industry experience preferred Must be 21 years of age or older Regulations and Inventory experience preferred Proficiency with computers College Degree desired Strong organizational, communication, and leadership skills ABOUT LAZY RIVER PRODUCTS Lazy River Products is a vertically integrated cannabis cultivation and product development company in Dracut, MA who, at its core, will produce the highest quality cannabis and cannabis related products in New England. Our Executive Management Team each has more than 20 years of experience in their respective fields of business entrepreneurship, corporate technology, and cultivation/horticulture. They have combined their expertise and together have formed a brain trust comprised of some of the best resources in the industry today. Their shared goal is to use data and process driven methodologies along with a strong customer service focus to create one of the leading brands in the industry and a successful organization that drives lasting change within the local communities it serves. MISSION STATEMENT At Lazy River Products it is our mission to be recognized as the Commonwealths premier fully integrated cannabis-based Product Development Company. Our goal is to consistently deliver trusted small batch, craft quality products and exceptional service to our customers and the local communities for which we serve. At our core we provide professional, compliant and socially responsible standards that raise the bar and will be the new definition for excellence in the Cannabis Industry here in Massachusetts. We will always diligently work within each of the local communities we touch to help facilitate strategies to further enhance economic opportunity, build strong neighborhoods and provide a solid framework for quality growth and development. “Give Back, Grow, Succeed” *We are an EOE who encourages minorities, women, veterans, people with disabilities, and people of all gender identities and sexual orientations to apply for this position*
Full Time
Dispensary Team Lead - Job Description JOB SCOPE Operate with direct supervision from Dispensary Manager and Assistant Dispensary Manager. Follow established policies and procedures and contributes to the development of new ones that drive the culture, efficiency and productivity in the Dispensary. This position reports directly to the General Manager. POSITION SUMMARY A Dispensary Team Lead is responsible for day-to-day operations of the dispensary including leading a dynamic team, establishing strong relationships with cultivation and production representatives, inventory control, and customer service while staying compliant with State laws, rules and regulations. Team Leads will also be excellent communicators liaising with all levels of the organization to help implement, refine and enforce lawful standard operating procedures that promote organization, Team culture and productivity. Ideal candidates should have a passion for cannabis, be energetic, have a positive attitude and are willing to work hard. JOB RESPONSIBILITIES Participate in refining and implementing best operational rules, regulations, policies, and procedures. Supervise, train and direct the dispensary team. Educate the team according to company guidelines, conduct performance reviews, and establish performance improvement plans. Assist with hiring, discipline, termination or advancement of employees. Inspire the team to deliver the best customer experience. Ensure the safety and satisfaction of both customers and employees. Maintain an in-depth industry wide knowledge of products and strains in Massachusetts. Maintain in-depth knowledge of the current cannabis law and regulations. Educate the Team about cannabis products and consumption methods. Oversee and manage quality product inventory and conduct opening/closing inventory counts and audits as needed. Manage financial records and cash handling procedures. Proficiency in point of sale & state tracking. Ensure the dispensary remains compliant with security, inventory and local and state regulations including effectively leading state inspectors through the facility. Maintain records for all necessary documents: delivery and inventory manifests, inventory counts, necessary employee and patient/customer information, destruction reports, etc. REQUIRED EXPERIENCE, EDUCATION AND SKILLS 2+ years supervisory experience required Retail and/or cannabis and/or service industry experience preferred Must be 21 years of age or older Regulations and Inventory experience preferred Proficiency with computers College Degree desired Strong organizational, communication, and leadership skills ABOUT LAZY RIVER PRODUCTS Lazy River Products is a vertically integrated cannabis cultivation and product development company in Dracut, MA who, at its core, will produce the highest quality cannabis and cannabis related products in New England. Our Executive Management Team each has more than 20 years of experience in their respective fields of business entrepreneurship, corporate technology, and cultivation/horticulture. They have combined their expertise and together have formed a brain trust comprised of some of the best resources in the industry today. Their shared goal is to use data and process driven methodologies along with a strong customer service focus to create one of the leading brands in the industry and a successful organization that drives lasting change within the local communities it serves. MISSION STATEMENT At Lazy River Products it is our mission to be recognized as the Commonwealths premier fully integrated cannabis-based Product Development Company. Our goal is to consistently deliver trusted small batch, craft quality products and exceptional service to our customers and the local communities for which we serve. At our core we provide professional, compliant and socially responsible standards that raise the bar and will be the new definition for excellence in the Cannabis Industry here in Massachusetts. We will always diligently work within each of the local communities we touch to help facilitate strategies to further enhance economic opportunity, build strong neighborhoods and provide a solid framework for quality growth and development. “Give Back, Grow, Succeed” *We are an EOE who encourages minorities, women, veterans, people with disabilities, and people of all gender identities and sexual orientations to apply for this position*
California State University, Northridge
Instructional Technologist
California State University, Northridge Northridge, CA
Instructional Technologist CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision, the Instructional Technologist supports the faculty in all aspects of academic technology integration and innovation for the university. The incumbent provides technical support to faculty with technology integrations into the curriculum and innovates new ways to improve the efficiency and effectiveness of instructional delivery; creates and provides training materials and experiences face to face and online for faculty; provides user consultation, training and assistance on a variety of instructional, multi-media and emerging technologies; improves student engagement, student achievement and digital literacy skills by facilitating faculty professional growth and development on the selection and integration of appropriate technologies for their discipline and learning objectives; participates in the evaluation and selection of the latest instructional technology software and hardware; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Master's degree preferred. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Experience with learning management systems, Canvas preferred. Previous professional experience working in a higher education environment preferred. Knowledge, Skills, & Abilities Thorough knowledge of a variety of academic software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of multimedia systems. Knowledge of learning models and learning-related research desirable. Ability and specialized skills to: take initiative on researching, using, and teaching others to use current and new academic technologies; apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; possess proficiency in graphic design, universal design, and/or LX (learner experience) design; relate system solutions to departmental management and staff; meet milestones and deadlines communicate effectively both orally and in writing; possess a high level of digital fluency; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $4,372 - $10,792 per month. The anticipated HIRING RANGE: $5,000 - $6,400, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through August 19, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How to Apply Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: http://www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in https://www.calstate.edu/eo/EO-1096-rev-10-5-16.html. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1981661 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-f6897725da7b604681fc9e7e6fbd77d2
Full Time
Instructional Technologist CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision, the Instructional Technologist supports the faculty in all aspects of academic technology integration and innovation for the university. The incumbent provides technical support to faculty with technology integrations into the curriculum and innovates new ways to improve the efficiency and effectiveness of instructional delivery; creates and provides training materials and experiences face to face and online for faculty; provides user consultation, training and assistance on a variety of instructional, multi-media and emerging technologies; improves student engagement, student achievement and digital literacy skills by facilitating faculty professional growth and development on the selection and integration of appropriate technologies for their discipline and learning objectives; participates in the evaluation and selection of the latest instructional technology software and hardware; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Master's degree preferred. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Experience with learning management systems, Canvas preferred. Previous professional experience working in a higher education environment preferred. Knowledge, Skills, & Abilities Thorough knowledge of a variety of academic software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of multimedia systems. Knowledge of learning models and learning-related research desirable. Ability and specialized skills to: take initiative on researching, using, and teaching others to use current and new academic technologies; apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; possess proficiency in graphic design, universal design, and/or LX (learner experience) design; relate system solutions to departmental management and staff; meet milestones and deadlines communicate effectively both orally and in writing; possess a high level of digital fluency; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $4,372 - $10,792 per month. The anticipated HIRING RANGE: $5,000 - $6,400, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through August 19, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How to Apply Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: http://www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in https://www.calstate.edu/eo/EO-1096-rev-10-5-16.html. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1981661 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-f6897725da7b604681fc9e7e6fbd77d2
California State University, Northridge
Instructional and Media Technologist
California State University, Northridge Northridge, CA
Instructional and Media Technologist CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision, the Instructional and Media Technologist provides technical support to faculty with technology integrations into the curriculum and innovates new ways to improve the efficiency and effectiveness of instructional delivery. The incumbent provides expertise to the video recording, delivery, and production processes for campus courses, virtual and online learning and special events; collaborates with appropriate campus stakeholders on the research, design and delivery of new learning environments both face-to-face and online; creates professional development materials and opportunities for faculty on instructional technology; designs, installs, maintains, trouble-shoots and repairs instructional and video broadcast technology; provides support for the campus cable television station; assists in the set-up and recording of live and special events for the CSUN campus; assists in editing video material into finished projects using appropriate hardware/software; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in Instructional Technology or a related field. Master's degree preferred. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Experience with learning management systems, Canvas preferred. Experience leading a team and training others to use broadcast technology and audio-visual equipment desired. Previous professional experience working in a higher education environment preferred. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of: learning models and learning-related research desirable. Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; meet milestones and deadlines; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $4,372 - $10,792 per month. The anticipated HIRING RANGE: $5,000 - $6,400, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through August 19, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How to Apply Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: http://www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in https://www.calstate.edu/eo/EO-1096-rev-10-5-16.html. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1978217 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-8f49a38e0303cb45969b4a0adf1425e6
Full Time
Instructional and Media Technologist CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision, the Instructional and Media Technologist provides technical support to faculty with technology integrations into the curriculum and innovates new ways to improve the efficiency and effectiveness of instructional delivery. The incumbent provides expertise to the video recording, delivery, and production processes for campus courses, virtual and online learning and special events; collaborates with appropriate campus stakeholders on the research, design and delivery of new learning environments both face-to-face and online; creates professional development materials and opportunities for faculty on instructional technology; designs, installs, maintains, trouble-shoots and repairs instructional and video broadcast technology; provides support for the campus cable television station; assists in the set-up and recording of live and special events for the CSUN campus; assists in editing video material into finished projects using appropriate hardware/software; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in Instructional Technology or a related field. Master's degree preferred. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Experience with learning management systems, Canvas preferred. Experience leading a team and training others to use broadcast technology and audio-visual equipment desired. Previous professional experience working in a higher education environment preferred. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of: learning models and learning-related research desirable. Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; meet milestones and deadlines; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $4,372 - $10,792 per month. The anticipated HIRING RANGE: $5,000 - $6,400, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through August 19, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How to Apply Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: http://www.csun.edu/careers Background check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in https://www.calstate.edu/eo/EO-1096-rev-10-5-16.html. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1978217 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-8f49a38e0303cb45969b4a0adf1425e6
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