Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Operational Technology (OT) Network Support Engineer.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB DESCRIPTION:
The OT (Operational Technology) Network Support Engineer is responsible for providing second-level support, change management, documentation, network device management and equipment lifecycle management for the network infrastructure on Fortune 500 Company’s operational real-time data networks.
General Job Responsibilities:
Responsible for providing second-level support of network equipment on Fortune 500 Company’s operational networks.
Responsible for creating change cases and completing the work specified in change cases in compliance with required change management procedures.
Responsible for following cyber security required procedures for installing, supporting, upgrading, and retiring operational network equipment.
Responsible for developing and participation in the successful completion of Specialized Infrastructure team initiatives and Technology Organization initiatives.
Job Requirements:
Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
Strong analytical and troubleshooting skills.
Ability to perform end-to-end troubleshooting of data networks.
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
General Understanding of Real-Time SCADA systems is a plus
Experience with CheckPoint or Palo Alto Firewalls is a plus
Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus
Knowledge of Network Management systems, e.g. MicroFocus Network Administator, is a plus
Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus
Competencies:
Self-motivated with the ability to effectively prioritize work assignments
Ability to manage multiple project responsibilities simultaneously
Ability to work in a team atmosphere
Ability to provide and accept feedback
Ability to build relationships, to communicate and work with management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Willingness to embrace, influence, and lead change
Education / Experience:
Minimum 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls
A Bachelors or Associates degree in Engineering, Information Systems, Networking or a related technology is preferred.
Cisco certifications are a plus
Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary. However, physical effort is regularly required for handling and installing network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.
*** This job description does not, nor is it intended to represent an exhaustive listing of all duties, tasks or responsibilities for the position listed. Based upon individual experience and team work load, responsibilities are assigned in varying degrees.
** An equal opportunity employer. Drug free workplace. M/F/D/V
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Network Support Engineer?
2) If yes, please describe your experience.
3) How many years of server/systems support experience?
1-2 years
3 – 5 years - Required
5+ years
4) Please select all that you have previous experience with:
Cisco Route and Switch - Required
Network Troubleshooting Skills – Required
Routing Protocols, OSPF or BGP - Asset
Firewalls - Asset
Network Management System - Asset
Network Protocol Analysis Skills (e.g. WireShark) – Asset
Programming or Scripting – Asset
Real Time Control Networks - Asset
None of the above
5) Do you hold any current technical certifications? If yes, please list them.
6) Do you have any experience with SCADA, Industrial Control Systems or any other Real-Time networks?
7) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
8) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Operational Technology (OT) Network Support Engineer.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB DESCRIPTION:
The OT (Operational Technology) Network Support Engineer is responsible for providing second-level support, change management, documentation, network device management and equipment lifecycle management for the network infrastructure on Fortune 500 Company’s operational real-time data networks.
General Job Responsibilities:
Responsible for providing second-level support of network equipment on Fortune 500 Company’s operational networks.
Responsible for creating change cases and completing the work specified in change cases in compliance with required change management procedures.
Responsible for following cyber security required procedures for installing, supporting, upgrading, and retiring operational network equipment.
Responsible for developing and participation in the successful completion of Specialized Infrastructure team initiatives and Technology Organization initiatives.
Job Requirements:
Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
Strong analytical and troubleshooting skills.
Ability to perform end-to-end troubleshooting of data networks.
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
General Understanding of Real-Time SCADA systems is a plus
Experience with CheckPoint or Palo Alto Firewalls is a plus
Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus
Knowledge of Network Management systems, e.g. MicroFocus Network Administator, is a plus
Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus
Competencies:
Self-motivated with the ability to effectively prioritize work assignments
Ability to manage multiple project responsibilities simultaneously
Ability to work in a team atmosphere
Ability to provide and accept feedback
Ability to build relationships, to communicate and work with management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Willingness to embrace, influence, and lead change
Education / Experience:
Minimum 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls
A Bachelors or Associates degree in Engineering, Information Systems, Networking or a related technology is preferred.
Cisco certifications are a plus
Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary. However, physical effort is regularly required for handling and installing network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.
*** This job description does not, nor is it intended to represent an exhaustive listing of all duties, tasks or responsibilities for the position listed. Based upon individual experience and team work load, responsibilities are assigned in varying degrees.
** An equal opportunity employer. Drug free workplace. M/F/D/V
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Network Support Engineer?
2) If yes, please describe your experience.
3) How many years of server/systems support experience?
1-2 years
3 – 5 years - Required
5+ years
4) Please select all that you have previous experience with:
Cisco Route and Switch - Required
Network Troubleshooting Skills – Required
Routing Protocols, OSPF or BGP - Asset
Firewalls - Asset
Network Management System - Asset
Network Protocol Analysis Skills (e.g. WireShark) – Asset
Programming or Scripting – Asset
Real Time Control Networks - Asset
None of the above
5) Do you hold any current technical certifications? If yes, please list them.
6) Do you have any experience with SCADA, Industrial Control Systems or any other Real-Time networks?
7) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
8) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Federal Deposit Insurance Corporation (FDIC)
Washington, D.C., USA
Summary
This position is located in the Division of Information Technology, Chief Information Officer Organization (CIOO), Office of Deputy CIOO Technology, FDITECH of the Federal Deposit Insurance Corporation and provides information technology leadership and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
Help
Duties
Applies Enterprise Architecture (EA) tools, architecture strategy, business capability mapping developing and refining the target architecture consistent with corporate strategy and the overall IT vision.
Provides design assistance, architecture guidance, and technology evaluation on multiple and varied IT projects, including documentation, consultative interactions, and participation in review groups and transition efforts into ongoing operations.
Stays abreast of current and emerging technologies related to development and design of business processes and applications in support of the corporation while preparing technical evaluations to ensure efficient and effective business and application architecture services for all IT systems in light of the corporation's strategic objectives and goals.
Acts as technical monitor for FDITECH operational contract. Manages assigned projects and acts as the lead enterprise architect on large, complex information technology projects with corporate-wide scope and impact.
Provides advice and consultative services to ensure alignment and compliance with the FDIC's Enterprise Architecture, prepares and present briefings on complex, and sometimes-controversial technology issues; communicates technical requirements to both technical and non-technical personnel including senior management officials.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service. Specialized Experience is defined as experience providing in-depth enterprise architecture analysis of technical architecture and information management standards encompassing hardware, software design, programming (coding), and testing. This includes architecture analysis of data structures, interfaces, protocols, practices, technology advances, user needs, networking topologies, and cloud services (IaaS, SaaS, PaaS, etc.).
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.In addition to the competencies listed above, applicants must meet the specialized experience for this position.Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here .Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Full Time
Summary
This position is located in the Division of Information Technology, Chief Information Officer Organization (CIOO), Office of Deputy CIOO Technology, FDITECH of the Federal Deposit Insurance Corporation and provides information technology leadership and services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
Help
Duties
Applies Enterprise Architecture (EA) tools, architecture strategy, business capability mapping developing and refining the target architecture consistent with corporate strategy and the overall IT vision.
Provides design assistance, architecture guidance, and technology evaluation on multiple and varied IT projects, including documentation, consultative interactions, and participation in review groups and transition efforts into ongoing operations.
Stays abreast of current and emerging technologies related to development and design of business processes and applications in support of the corporation while preparing technical evaluations to ensure efficient and effective business and application architecture services for all IT systems in light of the corporation's strategic objectives and goals.
Acts as technical monitor for FDITECH operational contract. Manages assigned projects and acts as the lead enterprise architect on large, complex information technology projects with corporate-wide scope and impact.
Provides advice and consultative services to ensure alignment and compliance with the FDIC's Enterprise Architecture, prepares and present briefings on complex, and sometimes-controversial technology issues; communicates technical requirements to both technical and non-technical personnel including senior management officials.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service. Specialized Experience is defined as experience providing in-depth enterprise architecture analysis of technical architecture and information management standards encompassing hardware, software design, programming (coding), and testing. This includes architecture analysis of data structures, interfaces, protocols, practices, technology advances, user needs, networking topologies, and cloud services (IaaS, SaaS, PaaS, etc.).
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.In addition to the competencies listed above, applicants must meet the specialized experience for this position.Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here .Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
POSITION SUMMARY
The Risk Manager is responsible for the development, implementation, and oversight of the Eden's risk management program for its portfolio of affordable housing units. Their responsibility includes but is not limited to identifying, assessing, and mitigating insurance related risks to Eden’s assets, operations, and reputation in relation to property management practices. This position is also responsible for managing insurance claims, preparing and analyzing reports on losses and incidents, identifying and evaluating risks relating to property loss and personal injury liabilities, developing and implementing risk prevention measures, contract reviews and analysis, developing and implementing safety education and training programs, as well as coordinating and collaborating with internal and external stakeholders and subject-matter experts, while partnering with key cross- departmental staff to develop and implement risk-based decision-making processes. This role requires someone who is able to work independently, is highly analytical, and has strong problem-solving skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as an integral subject matter expert and advisor to property management and other leaders within Eden regarding property-level risk and trends throughout the portfolio.
Responsible for understanding insurance policy limits and functionality of all property insurance lines for the portfolio.
Research trends and practices in risk management, including new products, regulations, and recommendations. Explore findings with senior leadership.
Responsible for overall claims management duties including but not limited to working closely with Eden’s insurance broker, claims adjuster, and internal staff to manage property level insurance claims from start to finish. Ensure that all eligible costs are recovered.
Manage investigation, response, repairs, monetary reimbursement for all property damage and general liability insurance claims.
Work closely with Property Management, Asset Management and Facilities departments to decide whether to submit incident report(s) to insurance broker to file a claim.
Collaborate with Eden’s General Counsel, insurance adjuster(s) and underwriter(s) in insurance carrier’s investigation, response, and resolution of any legal disputes, settlement agreements and subrogation.
Collaborate with Talent Development to ensure proper training of site staff on incident reporting, loss mitigation, safety, risk prevention and mitigation procedures.
Responsible for ongoing maintenance and management of Eden’s automated incident reporting system.
Review all incident reports and generate summaries of all incidents monthly, or as often as required, for senior leadership review.
Provide internal reporting of claims to include status, cause, amounts and other information of interest to the internal stakeholders.
Maintains records and reports in an organized and easily referenced manner.
Ensure that insurance claims are handled in accordance with the requirement of lenders and investors, including reporting notifications, disclosures, and management of proceeds.
Conduct risk assessments to identify issues and patterns in losses and implement solutions to reduce losses and incidents at properties. Advise on which risk control techniques to apply.
Coordinate development of Eden’s risk management and safety related procedures and policies.
Conduct site surveys, assess risk, and creates reports with recommendations for improvements. Monitors and adjust actions and improvements as needed.
Represent Eden on risk management matters with internal and external stakeholders.
Work with members of the management team to develop and implement risk-based decision-making processes.
Stay up to date on risk management trends and best practices.
Develops and implements risk management and risk compliance policies and procedures.
Other duties as assigned.
Actively participate in our culture of inclusivity.
SUPERVISORY RESPONSIBILITIES
This position could directly supervise administrative support employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work and ensuring completion, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business, Risk Management, Paralegal Studies, Finance, Accounting, or a related field is desired but not required. An Associate in Risk Management (ARM) highly preferred but not required. A minimum of 3-6 years of professional risk management experience with demonstrated knowledge of claims management.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Strong analytical, problem-solving, and decision-making skills.
Use tact, initiative, prudence, and independent judgement.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team and meet deadline with minimum supervision.
Ability to relate with staff at multiple levels from various backgrounds.
Preferred knowledge and understanding of affordable housing practices, internal auditing, contract administration and procurement management.
Software System: Proficiency in Microsoft Office Suite, and Yardi desired.
Excellent written and oral communication skills, problem-solving, interpersonal and time management skills.
Ability to represent the company to internal and external stakeholders.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with this position.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Full Time
POSITION SUMMARY
The Risk Manager is responsible for the development, implementation, and oversight of the Eden's risk management program for its portfolio of affordable housing units. Their responsibility includes but is not limited to identifying, assessing, and mitigating insurance related risks to Eden’s assets, operations, and reputation in relation to property management practices. This position is also responsible for managing insurance claims, preparing and analyzing reports on losses and incidents, identifying and evaluating risks relating to property loss and personal injury liabilities, developing and implementing risk prevention measures, contract reviews and analysis, developing and implementing safety education and training programs, as well as coordinating and collaborating with internal and external stakeholders and subject-matter experts, while partnering with key cross- departmental staff to develop and implement risk-based decision-making processes. This role requires someone who is able to work independently, is highly analytical, and has strong problem-solving skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as an integral subject matter expert and advisor to property management and other leaders within Eden regarding property-level risk and trends throughout the portfolio.
Responsible for understanding insurance policy limits and functionality of all property insurance lines for the portfolio.
Research trends and practices in risk management, including new products, regulations, and recommendations. Explore findings with senior leadership.
Responsible for overall claims management duties including but not limited to working closely with Eden’s insurance broker, claims adjuster, and internal staff to manage property level insurance claims from start to finish. Ensure that all eligible costs are recovered.
Manage investigation, response, repairs, monetary reimbursement for all property damage and general liability insurance claims.
Work closely with Property Management, Asset Management and Facilities departments to decide whether to submit incident report(s) to insurance broker to file a claim.
Collaborate with Eden’s General Counsel, insurance adjuster(s) and underwriter(s) in insurance carrier’s investigation, response, and resolution of any legal disputes, settlement agreements and subrogation.
Collaborate with Talent Development to ensure proper training of site staff on incident reporting, loss mitigation, safety, risk prevention and mitigation procedures.
Responsible for ongoing maintenance and management of Eden’s automated incident reporting system.
Review all incident reports and generate summaries of all incidents monthly, or as often as required, for senior leadership review.
Provide internal reporting of claims to include status, cause, amounts and other information of interest to the internal stakeholders.
Maintains records and reports in an organized and easily referenced manner.
Ensure that insurance claims are handled in accordance with the requirement of lenders and investors, including reporting notifications, disclosures, and management of proceeds.
Conduct risk assessments to identify issues and patterns in losses and implement solutions to reduce losses and incidents at properties. Advise on which risk control techniques to apply.
Coordinate development of Eden’s risk management and safety related procedures and policies.
Conduct site surveys, assess risk, and creates reports with recommendations for improvements. Monitors and adjust actions and improvements as needed.
Represent Eden on risk management matters with internal and external stakeholders.
Work with members of the management team to develop and implement risk-based decision-making processes.
Stay up to date on risk management trends and best practices.
Develops and implements risk management and risk compliance policies and procedures.
Other duties as assigned.
Actively participate in our culture of inclusivity.
SUPERVISORY RESPONSIBILITIES
This position could directly supervise administrative support employees in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work and ensuring completion, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business, Risk Management, Paralegal Studies, Finance, Accounting, or a related field is desired but not required. An Associate in Risk Management (ARM) highly preferred but not required. A minimum of 3-6 years of professional risk management experience with demonstrated knowledge of claims management.
PREFFERED SKILLS and/or ABILITIES
Proven ability to direct departmental activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement.
Strong analytical, problem-solving, and decision-making skills.
Use tact, initiative, prudence, and independent judgement.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team and meet deadline with minimum supervision.
Ability to relate with staff at multiple levels from various backgrounds.
Preferred knowledge and understanding of affordable housing practices, internal auditing, contract administration and procurement management.
Software System: Proficiency in Microsoft Office Suite, and Yardi desired.
Excellent written and oral communication skills, problem-solving, interpersonal and time management skills.
Ability to represent the company to internal and external stakeholders.
Ability to work under pressure and successfully meet deadlines.
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with this position.
Ability to handle shifting and multiple priorities in a fast paced, growth environment.
Commitment to the companies' goals and philosophy.
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
A passion for housing justice and equity is highly desirable
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Physical demands include writing/typing, use of computer and paper files, answering phones, attending meetings.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.
Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.
Federal Deposit Insurance Corporation (FDIC)
Washington, D.C., USA
Summary
This position is located in the Chief Information Officer Organization (CIOO), Office of the Chief Information Security Officer (OCISO) of the FDIC and directly supports developing, analyzing, and implementing IT and cybersecurity projects, planning, policy, management, and governance.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice. Please see "Additional Information" for available telework options..
Help
Duties
Exercises discretion and independent judgment as a FDIC IT program manager and a technical expert that provides guidance regarding the facilitation, development, and technical evaluation of the FDIC IT and cybersecurity programs and initiatives, including modern approaches (e.g., Continuous Diagnostics & Mitigation (CDM), Identity, Credential and Access Management (ICAM), & Zero Trust), policies, procedures, or supporting documentation for identifying new/emerging information technology and the ever evolving threat landscape.
Independently identifies and develops comprehensive Corporate IT and cyber security policies and procedures to execute the effective management of current and/or emerging technologies, including CDM, ICAM and Zero Trust covering on premise, cloud computing and hybrid environments.
Serves as a subject matter and technical expert regarding the development, direction, and ongoing update of the FDIC technology and information security design and delivery and compliance with cybersecurity strategies, programs, and plans that lay the foundation for building the future IT environment and ensures efforts are coordinated with FDIC's business plans.
Develops strategies, utilizing various analytical techniques, to achieve Corporate and FDIC business goals. Communicates complex functional and technical requirements, issues, and problems to both technical and non-technical personnel; manages briefings to senior executive management on assigned functional areas and issues that are complex or controversial.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-14 grade level or above in the Federal service. Specialized experience is defined as experience managing information security initiatives or programs; define road maps, strategies, maturity and governance models based on the interpretation of cybersecurity mandates, policies and requirements; testing and evaluating internal controls for an IT organization for compliance with regulatory and statutory requirements.
All applicants eligible for ICTAP will be considered.
Full Time
Summary
This position is located in the Chief Information Officer Organization (CIOO), Office of the Chief Information Security Officer (OCISO) of the FDIC and directly supports developing, analyzing, and implementing IT and cybersecurity projects, planning, policy, management, and governance.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice. Please see "Additional Information" for available telework options..
Help
Duties
Exercises discretion and independent judgment as a FDIC IT program manager and a technical expert that provides guidance regarding the facilitation, development, and technical evaluation of the FDIC IT and cybersecurity programs and initiatives, including modern approaches (e.g., Continuous Diagnostics & Mitigation (CDM), Identity, Credential and Access Management (ICAM), & Zero Trust), policies, procedures, or supporting documentation for identifying new/emerging information technology and the ever evolving threat landscape.
Independently identifies and develops comprehensive Corporate IT and cyber security policies and procedures to execute the effective management of current and/or emerging technologies, including CDM, ICAM and Zero Trust covering on premise, cloud computing and hybrid environments.
Serves as a subject matter and technical expert regarding the development, direction, and ongoing update of the FDIC technology and information security design and delivery and compliance with cybersecurity strategies, programs, and plans that lay the foundation for building the future IT environment and ensures efforts are coordinated with FDIC's business plans.
Develops strategies, utilizing various analytical techniques, to achieve Corporate and FDIC business goals. Communicates complex functional and technical requirements, issues, and problems to both technical and non-technical personnel; manages briefings to senior executive management on assigned functional areas and issues that are complex or controversial.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-14 grade level or above in the Federal service. Specialized experience is defined as experience managing information security initiatives or programs; define road maps, strategies, maturity and governance models based on the interpretation of cybersecurity mandates, policies and requirements; testing and evaluating internal controls for an IT organization for compliance with regulatory and statutory requirements.
All applicants eligible for ICTAP will be considered.
Summary
This position is located in the Chief Information Officer Organization (CIOO) of the Federal Deposit Insurance Corporation and provides support in the identification, drafting, and implementation, of internal policies and directives.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice. Please see "Additional Information" for available telework options.
Help
Duties
Develops policy, programs, and guidelines for implementation.
Promotes awareness of security and privacy policies and strategy as appropriate among management and ensures sound principles are reflected in the organization's mission, vision, and goals.
Assesses compliance with guidelines for security and privacy controls established by OMB, GAO, NIST, and other government regulating agencies and frameworks in connection with reviewing corrective action plans for audits and internal control reviews.
Maintains liaison with other federal agencies, industry groups, and vendors to keep abreast of new development in the industry that affect technical infrastructure programs.
Prepares politically sensitive, technically complex written documents, such as management white papers, trend analyses, circulars, corporate web site materials, senior management briefing packages, and management control plans, etc.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here . To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 14 grade level or above in the Federal service. Specialized experience is defined as experience developing information security and privacy policies, and directives; leading project teams in the execution of internal and external IT audits; testing and evaluating internal controls for an IT organization for compliance with regulatory and statutory requirements.You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Telework eligible
Yes—The FDIC offers position-specific telework options. This position is eligible for Traditional Telework, Expanded Telework, and Home-Based Options.
Full Time
Summary
This position is located in the Chief Information Officer Organization (CIOO) of the Federal Deposit Insurance Corporation and provides support in the identification, drafting, and implementation, of internal policies and directives.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice. Please see "Additional Information" for available telework options.
Help
Duties
Develops policy, programs, and guidelines for implementation.
Promotes awareness of security and privacy policies and strategy as appropriate among management and ensures sound principles are reflected in the organization's mission, vision, and goals.
Assesses compliance with guidelines for security and privacy controls established by OMB, GAO, NIST, and other government regulating agencies and frameworks in connection with reviewing corrective action plans for audits and internal control reviews.
Maintains liaison with other federal agencies, industry groups, and vendors to keep abreast of new development in the industry that affect technical infrastructure programs.
Prepares politically sensitive, technically complex written documents, such as management white papers, trend analyses, circulars, corporate web site materials, senior management briefing packages, and management control plans, etc.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here . To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 14 grade level or above in the Federal service. Specialized experience is defined as experience developing information security and privacy policies, and directives; leading project teams in the execution of internal and external IT audits; testing and evaluating internal controls for an IT organization for compliance with regulatory and statutory requirements.You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Telework eligible
Yes—The FDIC offers position-specific telework options. This position is eligible for Traditional Telework, Expanded Telework, and Home-Based Options.