NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across the regions, ecosystems, and areas of expertise.
NEIWPCC is seeking a team-oriented, committed, and personable Assistant Information Officer to provide clerical and administrative support to Lowell office headquarters. The incumbent will work with other Assistant Information Officers and Business Operations Staff to provide support to assigned functional groups within NEIWPCC. Tasks include collecting and organizing information from various NEIWPCC programs, drafting reports or communications for both internal and external audiences, supporting conferences and meetings (virtually and in person), managing data and records, and general office support such as answering phones, greeting guest, ordering supplies, and mail distribution. The incumbent will work with the Business Operations Manager, Executive Director, the Executive Committee and Commissioners, and other internal and external parties associated with NEIWPCC’s work.
Successful candidates will have a bachelor’s degree (preferred) and experience, will have a high-degree of multi-tasking and time-management capability, and will welcome collaboration. Must be proficient with Microsoft Office Suite, databases, and telephone and computer systems. Experience with travel arrangements and/or a corporate travel environment preferred. Integrity, professionalism, and the ability to maintain confidentiality is a must.
NEIWPCC offers a competitive compensation package, including excellent comprehensive benefits for eligible employees. If interested, we welcome you to send a cover letter, resume, and writing sample to jobs@neiwpcc.org by August 6, 2021. Please reference #21-Lowell-006 in the email subject line .
NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions.
Full Time
NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across the regions, ecosystems, and areas of expertise.
NEIWPCC is seeking a team-oriented, committed, and personable Assistant Information Officer to provide clerical and administrative support to Lowell office headquarters. The incumbent will work with other Assistant Information Officers and Business Operations Staff to provide support to assigned functional groups within NEIWPCC. Tasks include collecting and organizing information from various NEIWPCC programs, drafting reports or communications for both internal and external audiences, supporting conferences and meetings (virtually and in person), managing data and records, and general office support such as answering phones, greeting guest, ordering supplies, and mail distribution. The incumbent will work with the Business Operations Manager, Executive Director, the Executive Committee and Commissioners, and other internal and external parties associated with NEIWPCC’s work.
Successful candidates will have a bachelor’s degree (preferred) and experience, will have a high-degree of multi-tasking and time-management capability, and will welcome collaboration. Must be proficient with Microsoft Office Suite, databases, and telephone and computer systems. Experience with travel arrangements and/or a corporate travel environment preferred. Integrity, professionalism, and the ability to maintain confidentiality is a must.
NEIWPCC offers a competitive compensation package, including excellent comprehensive benefits for eligible employees. If interested, we welcome you to send a cover letter, resume, and writing sample to jobs@neiwpcc.org by August 6, 2021. Please reference #21-Lowell-006 in the email subject line .
NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions.
Cal Performances of University of California, Berkeley is recruiting an Event Manager.
Cal Performances presents and produces outstanding artists from the Bay Area, the United States, and around the world in performances and community programs which promote excellence, innovation, diversity, education, and community involvement, with the fundamental belief that the arts are vital to our society locally, nationally, and internationally. To learn more about Cal Performances, please visit https://calperformances.org/.
The Event Manager is part of a dynamic team advancing the mission of Cal Performances, and acts as the primary representative for Cal Performances during all presented events at Zellerbach Hall, and other venues as required. In coordination with the Manager of Artistic Operations, Director of Artistic Planning, Production Manager, and Stage Supervisors, the position is responsible for gathering, researching, analyzing and implementing all of the artists’ production related needs, and distributing that information to relevant units and/or positions within Cal Performances for the efficient operation of events; and providing the highest level of service to our clients.
RESPONSIBILITIES
Duties include but are not limited to:
Event Coordination & Management
On all assigned events, the Event Manager will perform the following tasks, exercising judgment and discretion under the general supervision of the Manager of Artistic Operations and Director of Artistic Planning:
In conjunction with the Manager of Artistic Operations, responsible for implementing all aspects of the technical riders and contracts as negotiated by the Manager of Artistic Operations and Director of Artistic Planning. Examples of such requirements include, but are not limited to: sound, lighting, projection, backline, sets and props, hospitality, parking, instrument tuners, etc.
Serve as the Cal Performances contact and liaison to artists and artist representatives, campus users and production personnel from advance work through strike and load out.
Oversee the presentation of backstage hospitality, providing optimal service within the limits of the space and budget. Manage production assistants in coordination with the Manager of Artistic Operations
Coordinate the timely start of each assigned performance by communicating with the House Manager, production crew and company representative as appropriate. Make pre-show announcements to the audience as needed.
General oversight of Cal Performances technical crew in coordination with the Production Manager and House Manager including lead electricians, lead carpenters, sound crew, regular crew, production assistants, backstage door attendant, on and off campus vendors and service providers.
Coordination as required of ancillary activities, including, but not limited to artist transportation, cast parties, receptions, and recording of events, in cooperation with other relevant departments.
Negotiate solutions to issues and problems that may arise during the run of an event with discretion and good judgement. Coordinates with Manager of Artistic Operations and/or Director of Artistic Planning as appropriate to provide the highest level of support to visiting artists within the constraints of the available resources.
Provide a written production report after close of the event detailing problems that arose and how they were resolved, notes for future reference, vendor notes, crew notes, facility notes, and comprehensive financial data.
Attends regularly scheduled production meetings providing detailed information on upcoming events and reports from immediate past events.
Assist Production Manager as required.
Administration Support
Provide general administrative support to the organization, which includes but is not limited to general clerical and housekeeping tasks, and active participation in the general organization and functioning of the department.
Responsible for collecting expense and income documentation for events and providing such information to the Manager of Artistic Operations.
Required Qualifications:
● 3-5 years experience in Performing Arts and Event Management. ● Excellent customer service, communication, and interpersonal skills, both verbal and written, to effectively work with artists, agents, and a diverse constituency. ● Proven ability to manage multiple tasks simultaneously. ● Solid analytical and problem-solving skills, ability to work independently. ● Ability to take charge and direct people in a calm and professional manner. ● Ability to determine, gather, and analyze production related information, including technical specifications, music and equipment needs, cost estimates, and other production information. ● Working knowledge of production management, customer service, and event management techniques. ● Ability to work under constant pressure of changing deadlines and priorities in a fast paced environment. ● Ability to work on multiple projects with competing deadlines and to establish goals and workload priorities. ● Excellent computer skills, including Microsoft Office, with the capability to master new programs and functionalities quickly. ● Ability to work long hours, nights, weekends, and holidays. ● Personal passion for and belief in the transformative power of the arts.
Please visit https://jobs.berkeley.edu/ (search by the Job ID #20942) for a complete job description and to apply, or use the following DIRECTIONS:
DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application.
https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=20942&PostingSeq=1
Full Time
Cal Performances of University of California, Berkeley is recruiting an Event Manager.
Cal Performances presents and produces outstanding artists from the Bay Area, the United States, and around the world in performances and community programs which promote excellence, innovation, diversity, education, and community involvement, with the fundamental belief that the arts are vital to our society locally, nationally, and internationally. To learn more about Cal Performances, please visit https://calperformances.org/.
The Event Manager is part of a dynamic team advancing the mission of Cal Performances, and acts as the primary representative for Cal Performances during all presented events at Zellerbach Hall, and other venues as required. In coordination with the Manager of Artistic Operations, Director of Artistic Planning, Production Manager, and Stage Supervisors, the position is responsible for gathering, researching, analyzing and implementing all of the artists’ production related needs, and distributing that information to relevant units and/or positions within Cal Performances for the efficient operation of events; and providing the highest level of service to our clients.
RESPONSIBILITIES
Duties include but are not limited to:
Event Coordination & Management
On all assigned events, the Event Manager will perform the following tasks, exercising judgment and discretion under the general supervision of the Manager of Artistic Operations and Director of Artistic Planning:
In conjunction with the Manager of Artistic Operations, responsible for implementing all aspects of the technical riders and contracts as negotiated by the Manager of Artistic Operations and Director of Artistic Planning. Examples of such requirements include, but are not limited to: sound, lighting, projection, backline, sets and props, hospitality, parking, instrument tuners, etc.
Serve as the Cal Performances contact and liaison to artists and artist representatives, campus users and production personnel from advance work through strike and load out.
Oversee the presentation of backstage hospitality, providing optimal service within the limits of the space and budget. Manage production assistants in coordination with the Manager of Artistic Operations
Coordinate the timely start of each assigned performance by communicating with the House Manager, production crew and company representative as appropriate. Make pre-show announcements to the audience as needed.
General oversight of Cal Performances technical crew in coordination with the Production Manager and House Manager including lead electricians, lead carpenters, sound crew, regular crew, production assistants, backstage door attendant, on and off campus vendors and service providers.
Coordination as required of ancillary activities, including, but not limited to artist transportation, cast parties, receptions, and recording of events, in cooperation with other relevant departments.
Negotiate solutions to issues and problems that may arise during the run of an event with discretion and good judgement. Coordinates with Manager of Artistic Operations and/or Director of Artistic Planning as appropriate to provide the highest level of support to visiting artists within the constraints of the available resources.
Provide a written production report after close of the event detailing problems that arose and how they were resolved, notes for future reference, vendor notes, crew notes, facility notes, and comprehensive financial data.
Attends regularly scheduled production meetings providing detailed information on upcoming events and reports from immediate past events.
Assist Production Manager as required.
Administration Support
Provide general administrative support to the organization, which includes but is not limited to general clerical and housekeeping tasks, and active participation in the general organization and functioning of the department.
Responsible for collecting expense and income documentation for events and providing such information to the Manager of Artistic Operations.
Required Qualifications:
● 3-5 years experience in Performing Arts and Event Management. ● Excellent customer service, communication, and interpersonal skills, both verbal and written, to effectively work with artists, agents, and a diverse constituency. ● Proven ability to manage multiple tasks simultaneously. ● Solid analytical and problem-solving skills, ability to work independently. ● Ability to take charge and direct people in a calm and professional manner. ● Ability to determine, gather, and analyze production related information, including technical specifications, music and equipment needs, cost estimates, and other production information. ● Working knowledge of production management, customer service, and event management techniques. ● Ability to work under constant pressure of changing deadlines and priorities in a fast paced environment. ● Ability to work on multiple projects with competing deadlines and to establish goals and workload priorities. ● Excellent computer skills, including Microsoft Office, with the capability to master new programs and functionalities quickly. ● Ability to work long hours, nights, weekends, and holidays. ● Personal passion for and belief in the transformative power of the arts.
Please visit https://jobs.berkeley.edu/ (search by the Job ID #20942) for a complete job description and to apply, or use the following DIRECTIONS:
DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application.
https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=20942&PostingSeq=1
Cal Performances of University of California, Berkeley is recruiting a Patron Experience Manager to join its Operations team.
Cal Performances presents and produces outstanding artists from the Bay Area, the United States, and around the world in performances and community programs which promote excellence, innovation, diversity, education, and community involvement, with the fundamental belief that the arts are vital to our society locally, nationally, and internationally. To learn more about Cal Performances, please visit https://calperformances.org/.
The Patron Experience Manager implements strategies and manages both staff and programs that develop positive, loyal relationships with our guests. The incumbent is responsible for the efficient operation of all Front of House (FOH) activities associated with Cal Performances’ fine arts and rental events in six different venues: Zellerbach Hall, Zellerbach Playhouse, Wheeler Auditorium, Hertz Hall, Hearst Greek Theatre and the First Congregational Church. The Patron Experience Manager is a lead member of the organization’s cross-functional team responsible for providing a seamless program that delivers high quality patron experiences through the continuum of a customer’s experience.
RESPONSIBILITIES
Patron Services and FOH Management*
Be a leading voice in creating services and experiences that are equitable and inclusive for a diverse group of visitors and team members, promoting belonging at all Cal Performances activities.
Ensure the ambiance, appearance, and general condition of patron accessible areas of the venues are appropriate.
Maintain facility and equipment to provide maximum accessibility to patrons with disabilities.
Develop and provide patron amenities; ensure effective communications are made to patrons regarding event logistics through pre-concert emails, post-concert surveys, day-of communication, signage, etc.
Oversee execution of receptions, special events, intermissions, artist meet-and-greets, merchandise sales, informational/promotional displays, and other pre/post-event activities.
Serve as Front of House Manager, in rotation, for Cal Performances events.
Act in close coordination with Ticket Office staff to employ customer service techniques to effectively interact with patrons, mutually resolving critical issues such as ticketing problems, late seating, crowd control, facility maintenance and general public relations.
Identify and determine security needs. Coordinate with contract security and law enforcement for audience and artist safety. Manage the development, implementation and frequent testing of security operations plans, coordinating with campus partners such as UC Police Department.
Coordinate with Marketing and other units as necessary to ensure that marketing materials, program books, inserts and/or surveys are available to all venues for distribution at events.
Assume a leadership role in emergency situations, lead evacuation or other safety related procedures; perform crisis intervention; call for police and/or paramedics; and prevent or remove anything or anyone disrupting a performance. Provide first aid.
Administration*
Develop and maintain procedural policies for Patron Services and Front of House staff including house policies, staff procedures, dress codes, and job descriptions.
Communicate and coordinate with Event Managers, Production, Facilities, and Ticket Office to ensure smooth execution of events in all venues.
Work with artists to determine advance needs of performance; merchandise, lobby displays, etc. Facilitate communication and services with concessionaires, caterers, and vendors, as they pertain to Front of House activities.
Responsible for and oversees the Patron Services reporting, outlining any extraordinary occurrences at the event; running times, an accounting of employees’ time worked, concessions and merchandise report, accident reports, facilities maintenance items, and other important information for all events.
Develop and manage annual FOH budgets and provide monthly forecasting and reconciliation.
Scheduling & Supervision*
As needed, interview, hire, train, motivate, schedule and supervise all Front of House and Patron Services staff. Manage leadership, student and volunteer staff during events. Develop and implement a training program and orientation for all Front of House personnel. Schedule and conduct annual and periodic staff meetings. Develop and implement volunteer recognition programs.
Continuous Improvement of Patron Experience*
Serve as key organizational leader in creating and implementing a vision of exceptional guest experience. Advocate Patron Experience needs to peers and the senior leadership team.
Be a key player in the development and management of organization-wide projects and initiatives that promote the importance and benefits of a reputable customer experience.
Liaises with the sales and marketing team to measure and interpret customer feedback and utilize this data to inform staff communication and program creation for an ever-improved customer experience.
Create and enact operational patron experience strategies aimed at personalizing the experience for guests.
Create methods and systems to measure guest satisfaction; use results to continuously improve patron services.
Utilize facilities scheduling system and customer relationship management tools in coordinating and monitoring customer experience operations.
Monitor and respond to customer inquiries, concerns and feedback through various channels, providing prompt response and resolution to customer service issues. Ensure feedback and opportunities for improvement are shared effectively throughout the organization.
*denotes an essential job function
Required qualifications
Three (3) years in lead and/or management position in customer service, hospitality, or customer experience.
Experience delivering exceptional customer service.
Outstanding and positive leadership skills, demonstrating the ability to organize and direct the activities of the customer experience representatives to ensure the delivery of high quality service.
Exceptional communication skills, able to courteously interact with clients to ensure positive customer experience.
Ability to cultivate a strong team, comprised of diverse groups, all oriented towards central customer service goals
Experience leading and inspiring employees and volunteers. Supervisory experience with strong management and organizational skills.
Demonstrated ability to think strategically and offer solutions.
Possesses independent, professional judgment, especially under pressure.
Proven ability to consistently maintain a professional image and demeanor.
Outstanding organizational skills and attention to detail. Strong problem-solving skills combined with a collaborative approach.
Ability to successfully prioritize and manage multiple projects and deadlines.
Proficiency with information technology and ability to learn and use various database and planning software. Knowledge of ticketing systems, especially Tessitura, a strong plus.
Ability to perform successfully in a fast-paced, dynamic environment and to work collaboratively across the organization.
Experience and/or interest in issues of equity, access, and inclusion.
Ability to work a flexible schedule that includes evenings, weekends, and some holidays required.
This position requires the successful completion of a criminal background check.
Preferred qualifications
Knowledge of ADA regulations for public assembly.
Knowledge of best industry practices in event management, Food & Beverage, and/or retail.
Advanced customer experience training (i.e., Disney Institute, Ritz-Carlton Leadership).
A passion for the performing arts.
Please visit https://jobs.berkeley.edu/ (search by the Job ID #20037 ) for a complete job description and to apply, or use the following DIRECTIONS:
DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application. https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=20037&PostingSeq=1
Full Time
Cal Performances of University of California, Berkeley is recruiting a Patron Experience Manager to join its Operations team.
Cal Performances presents and produces outstanding artists from the Bay Area, the United States, and around the world in performances and community programs which promote excellence, innovation, diversity, education, and community involvement, with the fundamental belief that the arts are vital to our society locally, nationally, and internationally. To learn more about Cal Performances, please visit https://calperformances.org/.
The Patron Experience Manager implements strategies and manages both staff and programs that develop positive, loyal relationships with our guests. The incumbent is responsible for the efficient operation of all Front of House (FOH) activities associated with Cal Performances’ fine arts and rental events in six different venues: Zellerbach Hall, Zellerbach Playhouse, Wheeler Auditorium, Hertz Hall, Hearst Greek Theatre and the First Congregational Church. The Patron Experience Manager is a lead member of the organization’s cross-functional team responsible for providing a seamless program that delivers high quality patron experiences through the continuum of a customer’s experience.
RESPONSIBILITIES
Patron Services and FOH Management*
Be a leading voice in creating services and experiences that are equitable and inclusive for a diverse group of visitors and team members, promoting belonging at all Cal Performances activities.
Ensure the ambiance, appearance, and general condition of patron accessible areas of the venues are appropriate.
Maintain facility and equipment to provide maximum accessibility to patrons with disabilities.
Develop and provide patron amenities; ensure effective communications are made to patrons regarding event logistics through pre-concert emails, post-concert surveys, day-of communication, signage, etc.
Oversee execution of receptions, special events, intermissions, artist meet-and-greets, merchandise sales, informational/promotional displays, and other pre/post-event activities.
Serve as Front of House Manager, in rotation, for Cal Performances events.
Act in close coordination with Ticket Office staff to employ customer service techniques to effectively interact with patrons, mutually resolving critical issues such as ticketing problems, late seating, crowd control, facility maintenance and general public relations.
Identify and determine security needs. Coordinate with contract security and law enforcement for audience and artist safety. Manage the development, implementation and frequent testing of security operations plans, coordinating with campus partners such as UC Police Department.
Coordinate with Marketing and other units as necessary to ensure that marketing materials, program books, inserts and/or surveys are available to all venues for distribution at events.
Assume a leadership role in emergency situations, lead evacuation or other safety related procedures; perform crisis intervention; call for police and/or paramedics; and prevent or remove anything or anyone disrupting a performance. Provide first aid.
Administration*
Develop and maintain procedural policies for Patron Services and Front of House staff including house policies, staff procedures, dress codes, and job descriptions.
Communicate and coordinate with Event Managers, Production, Facilities, and Ticket Office to ensure smooth execution of events in all venues.
Work with artists to determine advance needs of performance; merchandise, lobby displays, etc. Facilitate communication and services with concessionaires, caterers, and vendors, as they pertain to Front of House activities.
Responsible for and oversees the Patron Services reporting, outlining any extraordinary occurrences at the event; running times, an accounting of employees’ time worked, concessions and merchandise report, accident reports, facilities maintenance items, and other important information for all events.
Develop and manage annual FOH budgets and provide monthly forecasting and reconciliation.
Scheduling & Supervision*
As needed, interview, hire, train, motivate, schedule and supervise all Front of House and Patron Services staff. Manage leadership, student and volunteer staff during events. Develop and implement a training program and orientation for all Front of House personnel. Schedule and conduct annual and periodic staff meetings. Develop and implement volunteer recognition programs.
Continuous Improvement of Patron Experience*
Serve as key organizational leader in creating and implementing a vision of exceptional guest experience. Advocate Patron Experience needs to peers and the senior leadership team.
Be a key player in the development and management of organization-wide projects and initiatives that promote the importance and benefits of a reputable customer experience.
Liaises with the sales and marketing team to measure and interpret customer feedback and utilize this data to inform staff communication and program creation for an ever-improved customer experience.
Create and enact operational patron experience strategies aimed at personalizing the experience for guests.
Create methods and systems to measure guest satisfaction; use results to continuously improve patron services.
Utilize facilities scheduling system and customer relationship management tools in coordinating and monitoring customer experience operations.
Monitor and respond to customer inquiries, concerns and feedback through various channels, providing prompt response and resolution to customer service issues. Ensure feedback and opportunities for improvement are shared effectively throughout the organization.
*denotes an essential job function
Required qualifications
Three (3) years in lead and/or management position in customer service, hospitality, or customer experience.
Experience delivering exceptional customer service.
Outstanding and positive leadership skills, demonstrating the ability to organize and direct the activities of the customer experience representatives to ensure the delivery of high quality service.
Exceptional communication skills, able to courteously interact with clients to ensure positive customer experience.
Ability to cultivate a strong team, comprised of diverse groups, all oriented towards central customer service goals
Experience leading and inspiring employees and volunteers. Supervisory experience with strong management and organizational skills.
Demonstrated ability to think strategically and offer solutions.
Possesses independent, professional judgment, especially under pressure.
Proven ability to consistently maintain a professional image and demeanor.
Outstanding organizational skills and attention to detail. Strong problem-solving skills combined with a collaborative approach.
Ability to successfully prioritize and manage multiple projects and deadlines.
Proficiency with information technology and ability to learn and use various database and planning software. Knowledge of ticketing systems, especially Tessitura, a strong plus.
Ability to perform successfully in a fast-paced, dynamic environment and to work collaboratively across the organization.
Experience and/or interest in issues of equity, access, and inclusion.
Ability to work a flexible schedule that includes evenings, weekends, and some holidays required.
This position requires the successful completion of a criminal background check.
Preferred qualifications
Knowledge of ADA regulations for public assembly.
Knowledge of best industry practices in event management, Food & Beverage, and/or retail.
Advanced customer experience training (i.e., Disney Institute, Ritz-Carlton Leadership).
A passion for the performing arts.
Please visit https://jobs.berkeley.edu/ (search by the Job ID #20037 ) for a complete job description and to apply, or use the following DIRECTIONS:
DIRECTIONS: 1. Select the link to access our careers site. 2. Sign In to access your account or if you are not an existing user select the New User link to create one. 3. Review the job description and select the Apply button to begin your application. https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=20037&PostingSeq=1
About Martin Brower
Martin Brower is dedicated to being the leading Supply Chain Solutions provider for restaurant chains around the world, creating an outstanding work environment for our employees and delivering unmatched value for our customers while protecting their brands. Martin Brower is part of the Reyes Holdings family of businesses which is one of the largest privately held companies in the U.S.
Martin Brower has been in business for over 60 years and has grown to a multi-billion dollar company. We are a world class team of 9,000 employees located in 19 countries.
Our values drive our culture of People First, which is focused on the safety and wellness of our people and we work diligently every day to support this core value.
We set the highest standards of honesty and integrity and pride ourselves in being a true partner with our customers, suppliers and our communities protecting their brands every step of the way.
Our company could not exist without strong communities. We do our part in making them stronger and believe it is important to provide opportunities for those looking to challenge themselves and serve as ambassadors in their communities.
Imagine a workplace where strong leaders empower a culture where employees strive to deliver unmatched performance, innovation, and engagement.
Position Summary:
Execute the daily operating plan and management of a multi-temperature, technology-driven, highly customer-focused warehouse.
People or Process Responsibility : Yes
Position Responsibilities may include, but not limited to:
Ensure a safe working environment for all employees
Provide direction and leadership to the Transportation Manager and Warehouse Manager
Execute company processes successfully to ensure 100% compliance
Ensure annual performance goals are met or exceeded
Participate in the development of budgets
Present at customer and employee meetings
Foster a work environment that maximized employee involvement, morale and engagement
Ensure quality standards are achieved for all good shipped and received
Promptly solve problems to the maximum satisfaction of our customer(s)
Participate in, contribute to and potentially lead various committees, such as quality and safety
Travel for annual meetings or other Distribution Centers as needed
Be a champion of change
Any other duties as assigned
Full Time
About Martin Brower
Martin Brower is dedicated to being the leading Supply Chain Solutions provider for restaurant chains around the world, creating an outstanding work environment for our employees and delivering unmatched value for our customers while protecting their brands. Martin Brower is part of the Reyes Holdings family of businesses which is one of the largest privately held companies in the U.S.
Martin Brower has been in business for over 60 years and has grown to a multi-billion dollar company. We are a world class team of 9,000 employees located in 19 countries.
Our values drive our culture of People First, which is focused on the safety and wellness of our people and we work diligently every day to support this core value.
We set the highest standards of honesty and integrity and pride ourselves in being a true partner with our customers, suppliers and our communities protecting their brands every step of the way.
Our company could not exist without strong communities. We do our part in making them stronger and believe it is important to provide opportunities for those looking to challenge themselves and serve as ambassadors in their communities.
Imagine a workplace where strong leaders empower a culture where employees strive to deliver unmatched performance, innovation, and engagement.
Position Summary:
Execute the daily operating plan and management of a multi-temperature, technology-driven, highly customer-focused warehouse.
People or Process Responsibility : Yes
Position Responsibilities may include, but not limited to:
Ensure a safe working environment for all employees
Provide direction and leadership to the Transportation Manager and Warehouse Manager
Execute company processes successfully to ensure 100% compliance
Ensure annual performance goals are met or exceeded
Participate in the development of budgets
Present at customer and employee meetings
Foster a work environment that maximized employee involvement, morale and engagement
Ensure quality standards are achieved for all good shipped and received
Promptly solve problems to the maximum satisfaction of our customer(s)
Participate in, contribute to and potentially lead various committees, such as quality and safety
Travel for annual meetings or other Distribution Centers as needed
Be a champion of change
Any other duties as assigned
City Auditor’s Office Job Announcement
Program and Operations Supervisor (Auditor - Supervisor II)
Opens: Monday, June 14, 2021
Closes: Monday, July 5, 2021
Salary Range: $72,530 – $131,248
The Position
The City Auditor’s Office is seeking a Program and Operations Supervisor to help oversee the Operations Management Division. The Division’s work makes it possible for the Auditor’s Office to accomplish its accountability and transparency responsibilities and City Council to conduct the City’s business.
Operations Management includes Council clerk responsibilities, contract reviews, budget development, accounting, timekeeping, procurement, human resources, and other administrative services. The City Elections Office and the Lobbyist and Political Consultant registration programs also operate within the Division.
The Program and Operations Supervisor reports to the Division director and leads a staff of nine employees with the help of unit supervisors. The Division is made up of analysts, administrative specialists, coordinators, the Council Clerk, and operations support specialists. Other responsibilities of the Program and Operations Supervisor include:
Protecting the independence of the Auditor’s Office;
Overseeing varied division programs and staff;
Assisting Auditor’s Office divisions and staff with a variety of administrative activities; and
Researching, developing, and implementing operational policies and procedures for administrative functions.
We are looking for an experienced and adaptable supervisor who is capable of both directing and working alongside staff, demonstrates effective communication skills, is detail oriented, excels at teamwork, and promotes an inclusive workplace. The best candidates exhibit initiative, problem-solving, and the ability to multitask.
Successful candidates will demonstrate experience in administering and/or supervising governmental or similar functions, an understanding of and commitment to the work of the Auditor’s Office, and a commitment to fostering a positive, supportive, and respectful working environment.
To Qualify
Three documents are required for a complete application : 1) a resume, 2) a cover letter, and 3) a brief writing exercise. Omitting any of these documents will disqualify potential applicants from consideration.
1) Resume
List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them.
2) Cover Letter
Describe how you meet the following minimum qualifications , which are required to be successful in this position. Where possible, connect items in your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure you respond to each item. Skipping any of the items will disqualify your application from further consideration, so please complete your cover letter with care.
Four years of progressively responsible experience in an agency or field related to business operations management, including one year of experience in a supervisory role; OR a combination of education and experience in the areas above.
Knowledge of fundamentals and methods of planning, organizing, and allocating work to subordinate staff;
Ability to make decisions within established policies and procedures that influence the daily operations of the unit and work of others;
Ability to supervise and direct a diverse staff of non-technical and technical personnel;;
Ability to communicate clearly, logically, and persuasively, both orally and in writing;
Ability to facilitate inclusive participation in Auditor’s Office programs and activities by communities of color and people traditionally underrepresented in local decision-making; communicate cross-culturally;
Ability to establish and maintain effective working relationships with managers and staff, elected officials, government representatives, and others; and
Ability to supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex services.
If you meet these preferred qualifications , please briefly describe how in your cover letter.
Ability to learn the City's enterprise software system SAP and general office software;
Experience in budgeting, procurement, human resources, elections, or council clerk processes; and
Knowledge of City Code, City Charter and applicable State of Oregon statutes.
3) Writing Exercise
In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them:
exposure to racial inequities and actions you took to help resolve them;
steps taken to make workplaces and/or public spaces inclusive;
experiences as a member of a historically underrepresented group in government decision-making;
experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities;
experiences ensuring equitable and inclusive workplace operations and/or program outcomes.
If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.
Hiring Process
Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested.
Recruitment Timeline (subject to change)
Posting: 6/14-7/5
Applications Reviewed: Week of 7/5
First interview: Week of 7/12
Second interview: Week of 7/26
Job Offer: Mid-August
ADDITIONAL INFORMATION:
Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon .
Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code.
Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.
Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov .
Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans during regular business hours at Andrew.Bryans@portlandoregon.gov .
For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/
Full Time
City Auditor’s Office Job Announcement
Program and Operations Supervisor (Auditor - Supervisor II)
Opens: Monday, June 14, 2021
Closes: Monday, July 5, 2021
Salary Range: $72,530 – $131,248
The Position
The City Auditor’s Office is seeking a Program and Operations Supervisor to help oversee the Operations Management Division. The Division’s work makes it possible for the Auditor’s Office to accomplish its accountability and transparency responsibilities and City Council to conduct the City’s business.
Operations Management includes Council clerk responsibilities, contract reviews, budget development, accounting, timekeeping, procurement, human resources, and other administrative services. The City Elections Office and the Lobbyist and Political Consultant registration programs also operate within the Division.
The Program and Operations Supervisor reports to the Division director and leads a staff of nine employees with the help of unit supervisors. The Division is made up of analysts, administrative specialists, coordinators, the Council Clerk, and operations support specialists. Other responsibilities of the Program and Operations Supervisor include:
Protecting the independence of the Auditor’s Office;
Overseeing varied division programs and staff;
Assisting Auditor’s Office divisions and staff with a variety of administrative activities; and
Researching, developing, and implementing operational policies and procedures for administrative functions.
We are looking for an experienced and adaptable supervisor who is capable of both directing and working alongside staff, demonstrates effective communication skills, is detail oriented, excels at teamwork, and promotes an inclusive workplace. The best candidates exhibit initiative, problem-solving, and the ability to multitask.
Successful candidates will demonstrate experience in administering and/or supervising governmental or similar functions, an understanding of and commitment to the work of the Auditor’s Office, and a commitment to fostering a positive, supportive, and respectful working environment.
To Qualify
Three documents are required for a complete application : 1) a resume, 2) a cover letter, and 3) a brief writing exercise. Omitting any of these documents will disqualify potential applicants from consideration.
1) Resume
List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them.
2) Cover Letter
Describe how you meet the following minimum qualifications , which are required to be successful in this position. Where possible, connect items in your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure you respond to each item. Skipping any of the items will disqualify your application from further consideration, so please complete your cover letter with care.
Four years of progressively responsible experience in an agency or field related to business operations management, including one year of experience in a supervisory role; OR a combination of education and experience in the areas above.
Knowledge of fundamentals and methods of planning, organizing, and allocating work to subordinate staff;
Ability to make decisions within established policies and procedures that influence the daily operations of the unit and work of others;
Ability to supervise and direct a diverse staff of non-technical and technical personnel;;
Ability to communicate clearly, logically, and persuasively, both orally and in writing;
Ability to facilitate inclusive participation in Auditor’s Office programs and activities by communities of color and people traditionally underrepresented in local decision-making; communicate cross-culturally;
Ability to establish and maintain effective working relationships with managers and staff, elected officials, government representatives, and others; and
Ability to supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex services.
If you meet these preferred qualifications , please briefly describe how in your cover letter.
Ability to learn the City's enterprise software system SAP and general office software;
Experience in budgeting, procurement, human resources, elections, or council clerk processes; and
Knowledge of City Code, City Charter and applicable State of Oregon statutes.
3) Writing Exercise
In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them:
exposure to racial inequities and actions you took to help resolve them;
steps taken to make workplaces and/or public spaces inclusive;
experiences as a member of a historically underrepresented group in government decision-making;
experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities;
experiences ensuring equitable and inclusive workplace operations and/or program outcomes.
If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.
Hiring Process
Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested.
Recruitment Timeline (subject to change)
Posting: 6/14-7/5
Applications Reviewed: Week of 7/5
First interview: Week of 7/12
Second interview: Week of 7/26
Job Offer: Mid-August
ADDITIONAL INFORMATION:
Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon .
Civil Service: This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code.
Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.
Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.
Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov .
Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans during regular business hours at Andrew.Bryans@portlandoregon.gov .
For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/
We're looking for a motivated Permitting Operations Coordinator to join our team at Abodu. Entirely focused on getting housing units approved and permitted in many jurisdictions throughout our markets. You will report directly to the Permitting Manager, with the objective of assisting the permitting team in managing multiple ADU projects at once. From working on reviewing details in our plan sets, to learning the intricacies of City building and planning codes, it’s almost guaranteed that no two workdays will be the same. While it's tough to define the wide range of tasks that this role is responsible for, we've taken our best shot below.
It’s an amazing chance to be an early hire at a seed-stage startup that’s rapidly growing and defining a new multi-billion-dollar category. And, we’ve got an inspiring, brilliant and inclusive team.
Description :
Commit to Abodu’s internal team and City partners to maintain a high level of engagement and deliver projects
Lead the encroachment permit process
Coordinate external partners and work with cities to ensure encroachment permits for crane installations are approved on schedule
Assist with permit revisions, City stakeholder responses and relationship building
Serve as a City-facing liason during meetings and potential events
Help Abodu grow and improve their permit processes
Identify and diagnose points of inefficiency in our current permitting process
Research new areas of Abodu’s business and document City regulations relating to ADUs
Create and document permitting processes using diagrams, images, and code sources
Communicate cross-functionally with Sales and Fulfillment teams to understand all sides of the business
Assist with records management
Assistance with special urban planning projects and research
Requirements :
Background in Urban Planning, Architecture, Construction Management or a related field
1-2+ years of experience in an operations or planning role
Strong interest in housing and urban planning
Proficient in Adobe PDF and Google Suite
Excellent communication and organizational skills
Self-starter who takes initiative and responsibility for their work and actions to their team
Comfort working in the uncertainty of a new company, with a consistently evolving agenda
Ability to manage multiple projects and coordinate cross-functional schedules
An eye for quality, detail, and a desire to perform at a high level
Eagerness to learn, research, and solve new problems
Abodu is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Time
We're looking for a motivated Permitting Operations Coordinator to join our team at Abodu. Entirely focused on getting housing units approved and permitted in many jurisdictions throughout our markets. You will report directly to the Permitting Manager, with the objective of assisting the permitting team in managing multiple ADU projects at once. From working on reviewing details in our plan sets, to learning the intricacies of City building and planning codes, it’s almost guaranteed that no two workdays will be the same. While it's tough to define the wide range of tasks that this role is responsible for, we've taken our best shot below.
It’s an amazing chance to be an early hire at a seed-stage startup that’s rapidly growing and defining a new multi-billion-dollar category. And, we’ve got an inspiring, brilliant and inclusive team.
Description :
Commit to Abodu’s internal team and City partners to maintain a high level of engagement and deliver projects
Lead the encroachment permit process
Coordinate external partners and work with cities to ensure encroachment permits for crane installations are approved on schedule
Assist with permit revisions, City stakeholder responses and relationship building
Serve as a City-facing liason during meetings and potential events
Help Abodu grow and improve their permit processes
Identify and diagnose points of inefficiency in our current permitting process
Research new areas of Abodu’s business and document City regulations relating to ADUs
Create and document permitting processes using diagrams, images, and code sources
Communicate cross-functionally with Sales and Fulfillment teams to understand all sides of the business
Assist with records management
Assistance with special urban planning projects and research
Requirements :
Background in Urban Planning, Architecture, Construction Management or a related field
1-2+ years of experience in an operations or planning role
Strong interest in housing and urban planning
Proficient in Adobe PDF and Google Suite
Excellent communication and organizational skills
Self-starter who takes initiative and responsibility for their work and actions to their team
Comfort working in the uncertainty of a new company, with a consistently evolving agenda
Ability to manage multiple projects and coordinate cross-functional schedules
An eye for quality, detail, and a desire to perform at a high level
Eagerness to learn, research, and solve new problems
Abodu is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
NOTE: TO BE CONSIDERED FOR THIS VACANCY, ALL APPLICANTS MUST APPLY ONLINE AT: https://www.governmentjobs.com/careers/alachua
SALARY : $82,613.44 - $132,380.98 Annually
Bachelor's degree in civil engineering, public works engineering or related field and four years related professional level public works experience, including three years of supervisory experience; or any equivalent combination of related training, and experience. T his position requires the completion of the the completion of Microsoft Word, Excel, Attention to Detail and Business Communication assessment with a minimum score of "moderate knowledge". These tests can be taken at CareerSource North Central Florida, located at 10 NW 6th Street, Gainesville, FL 32601. I also understand that I should call CareerSource North Central Florida at (352) 955-2245 to schedule an appointment or call the County Human Resources Office at (352) 374-5219 to confirm that my scores are already on file. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than 5:00 p.m. on the Thursday after the position closes. I understand that CareerSource North Central Florida is not responsible for submitting my test scores to the Alachua County Human Resources Office. All scores are valid for a period of 2 years from the date of testing. Must have Professional Engineer (P.E.) license at time of hire or ability to obtain State of Florida Professional Engineer (P.E.) registration within six months of employment. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Requires the successful completion of a criminal history background investigation prior to employment Including finger printing and compliance with Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) requirements throughout the term of employment.
Position Summary: This is responsible administrative and professional level work assisting the Public Works Director in the Public Works Department . This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. An employee assigned to this classification plans, organizes, directs, and controls the various activities of the Public Works Department which including but not limited to engineering, development review, traffic operations, surveying, road & bridge, fleet management, and capital projects. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.
Examples of Duties: ESSENTIAL JOB FUNCTIONS Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Coordinates, approves and makes major decisions concerning design, construction, maintenance, and operations and management of the Public Works Department. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Develops and implements program plans for major functional areas within established time frames and budget. Develops and improves methodologies for the identification and prioritization of program needs. Develops and monitors the budget for area and assists in development of the Public Works departmental budget. Coordinates activities with other Alachua County departments. Coordinates activities with various city, state and federal agencies. Assists in formulation of policy for the department. Serves as expert witness in court cases, hearings and legislative committees. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of principles and practices of public works operations specifically in the areas of engineering, development review, traffic operations, surveying, road & bridge, fleet management, and capital projects. Considerable knowledge of modern principles and practices of administration and organization including budgeting, personnel techniques and management. Ability to analyze market data and determine impact on public works operations. Ability to supervise and coordinate production of complete project plans and specifications on schedule. Ability to supervise and coordinate major public works construction projects on schedule. Ability to plan and implement major programs. Ability to supervise and coordinate work of several work sections to accomplish a common goal. Ability to maintain effective relations with employees, the public, contractors, engineers and special interest groups. Ability to communicate effectively both orally and in writing; ability to make public presentations. Ability to develop goals and objectives for major functional area. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; use hands to finger, handle or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderately noisy.
Full Time
NOTE: TO BE CONSIDERED FOR THIS VACANCY, ALL APPLICANTS MUST APPLY ONLINE AT: https://www.governmentjobs.com/careers/alachua
SALARY : $82,613.44 - $132,380.98 Annually
Bachelor's degree in civil engineering, public works engineering or related field and four years related professional level public works experience, including three years of supervisory experience; or any equivalent combination of related training, and experience. T his position requires the completion of the the completion of Microsoft Word, Excel, Attention to Detail and Business Communication assessment with a minimum score of "moderate knowledge". These tests can be taken at CareerSource North Central Florida, located at 10 NW 6th Street, Gainesville, FL 32601. I also understand that I should call CareerSource North Central Florida at (352) 955-2245 to schedule an appointment or call the County Human Resources Office at (352) 374-5219 to confirm that my scores are already on file. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than 5:00 p.m. on the Thursday after the position closes. I understand that CareerSource North Central Florida is not responsible for submitting my test scores to the Alachua County Human Resources Office. All scores are valid for a period of 2 years from the date of testing. Must have Professional Engineer (P.E.) license at time of hire or ability to obtain State of Florida Professional Engineer (P.E.) registration within six months of employment. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Requires the successful completion of a criminal history background investigation prior to employment Including finger printing and compliance with Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) requirements throughout the term of employment.
Position Summary: This is responsible administrative and professional level work assisting the Public Works Director in the Public Works Department . This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. An employee assigned to this classification plans, organizes, directs, and controls the various activities of the Public Works Department which including but not limited to engineering, development review, traffic operations, surveying, road & bridge, fleet management, and capital projects. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.
Examples of Duties: ESSENTIAL JOB FUNCTIONS Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Coordinates, approves and makes major decisions concerning design, construction, maintenance, and operations and management of the Public Works Department. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Develops and implements program plans for major functional areas within established time frames and budget. Develops and improves methodologies for the identification and prioritization of program needs. Develops and monitors the budget for area and assists in development of the Public Works departmental budget. Coordinates activities with other Alachua County departments. Coordinates activities with various city, state and federal agencies. Assists in formulation of policy for the department. Serves as expert witness in court cases, hearings and legislative committees. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of principles and practices of public works operations specifically in the areas of engineering, development review, traffic operations, surveying, road & bridge, fleet management, and capital projects. Considerable knowledge of modern principles and practices of administration and organization including budgeting, personnel techniques and management. Ability to analyze market data and determine impact on public works operations. Ability to supervise and coordinate production of complete project plans and specifications on schedule. Ability to supervise and coordinate major public works construction projects on schedule. Ability to plan and implement major programs. Ability to supervise and coordinate work of several work sections to accomplish a common goal. Ability to maintain effective relations with employees, the public, contractors, engineers and special interest groups. Ability to communicate effectively both orally and in writing; ability to make public presentations. Ability to develop goals and objectives for major functional area. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch or crawl; use hands to finger, handle or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderately noisy.
The MASCO Services Call Center, a subsidiary of MASCO Inc., keeps hospitals, colleges, physicians, and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional personalized services, bilingual capabilities, customized plans, and unmatched commitment to quality customer service. Learn more about the MASCO Services Call Center here.
Position Overview:
MASCO Services is looking for a Call Center Supervisor who will be a key contributor in supporting the day-to-day operations of an award-winning medical call center. The incumbent will manage the systems, resources, and staff responsible for producing, executing, and monitoring effective call center strategies required to meet contractual service agreements.
Typical Work Schedule: 8:00 AM – 4:30 PM, Tuesday – Saturday. On-call one week per month.
This is an essential position which requires schedule flexibility and availability to work in emergency situations.
Notable Responsibilities:
Supervise all aspects call of center operations, overseeing day-to-day activities with a key focus on scheduling and schedule adherence to meet strict service level targets.
Provide training and mentoring to team leads and operators.
Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to uniformly and consistently.
Verify all quality assurance initiatives are achieved and reviewed with call center operators monthly.
Review statistical data on call center team performance. Recommend and implement new schedules and staffing models, as necessary.
Conduct periodic meetings (daily, weekly and/or monthly) with direct reports to discuss service delivery techniques, account updates, and monthly productivity reports.
Required Qualifications (unless otherwise noted) :
Associate degree in related field or equivalent work experience.
Minimum of three years customer service and supervisory experience. Bonus points for experience with scheduling, training, or supervising a remote workforce.
Proven leadership and team building skills with ability to mentor and discipline staff, as needed.
Must be able to accommodate a flexible work schedule based on business needs.
Experience working in a 24/7 call center environment and knowledgeable of call center operations.
Proficiency in Microsoft Office software applications.
Excellent verbal and written customer service and communication skills.
Professional interpersonal style; ability to interact and work with a diverse range of people.
Ability to manage time and workload with a sense of urgency. Ability to meet deadlines.
Bilingual candidates are strongly encouraged to apply.
Compensation and Benefits:
Competitive compensation
Medical, dental, and vision coverage
Monthly MBTA subsidy or FREE offsite parking
Paid time off
Tuition reimbursement/ professional development
401(k) plan with generous employer contribution
MASCO is proud to be an equal opportunity employer. We value an inclusive work environment that
celebrates the diversity represented by our employees and member institutions. Candidates with diverse backgrounds and experiences are encouraged to apply.
Full Time
The MASCO Services Call Center, a subsidiary of MASCO Inc., keeps hospitals, colleges, physicians, and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional personalized services, bilingual capabilities, customized plans, and unmatched commitment to quality customer service. Learn more about the MASCO Services Call Center here.
Position Overview:
MASCO Services is looking for a Call Center Supervisor who will be a key contributor in supporting the day-to-day operations of an award-winning medical call center. The incumbent will manage the systems, resources, and staff responsible for producing, executing, and monitoring effective call center strategies required to meet contractual service agreements.
Typical Work Schedule: 8:00 AM – 4:30 PM, Tuesday – Saturday. On-call one week per month.
This is an essential position which requires schedule flexibility and availability to work in emergency situations.
Notable Responsibilities:
Supervise all aspects call of center operations, overseeing day-to-day activities with a key focus on scheduling and schedule adherence to meet strict service level targets.
Provide training and mentoring to team leads and operators.
Ensure that immediate and long-term needs are met, and that policies and procedures are adhered to uniformly and consistently.
Verify all quality assurance initiatives are achieved and reviewed with call center operators monthly.
Review statistical data on call center team performance. Recommend and implement new schedules and staffing models, as necessary.
Conduct periodic meetings (daily, weekly and/or monthly) with direct reports to discuss service delivery techniques, account updates, and monthly productivity reports.
Required Qualifications (unless otherwise noted) :
Associate degree in related field or equivalent work experience.
Minimum of three years customer service and supervisory experience. Bonus points for experience with scheduling, training, or supervising a remote workforce.
Proven leadership and team building skills with ability to mentor and discipline staff, as needed.
Must be able to accommodate a flexible work schedule based on business needs.
Experience working in a 24/7 call center environment and knowledgeable of call center operations.
Proficiency in Microsoft Office software applications.
Excellent verbal and written customer service and communication skills.
Professional interpersonal style; ability to interact and work with a diverse range of people.
Ability to manage time and workload with a sense of urgency. Ability to meet deadlines.
Bilingual candidates are strongly encouraged to apply.
Compensation and Benefits:
Competitive compensation
Medical, dental, and vision coverage
Monthly MBTA subsidy or FREE offsite parking
Paid time off
Tuition reimbursement/ professional development
401(k) plan with generous employer contribution
MASCO is proud to be an equal opportunity employer. We value an inclusive work environment that
celebrates the diversity represented by our employees and member institutions. Candidates with diverse backgrounds and experiences are encouraged to apply.
Apply by March 29, 2021 for Priority Consideration
Annual Salary Range $100,068 – $136,281
San Bernardino County seeks an expert in the fields of information privacy, regulatory compliance, and ethical and legal standards, who has policy and program development experience, to serve as the new County Compliance, Privacy, and Ethics Officer. This is a confidential process and will be handled accordingly throughout each stage of the application/recruitment process.
Priority Review Date is Monday, March 29, 2021 (Applications will be accepted until filled)
Interested candidates must submit the following required items :
Compelling cover letter,
Comprehensive resume, and
Six (6) professional references.
Electronic versions of all required items may be submitted:
As attachments via email to ExecRecruit@hr.sbcounty.gov , or
As uploaded documents via online application at www.sbcounty.gov/jobs .
Only the most qualified candidates will be invited to interview for this position. References will not be contacted until mutual interest has been established and a reference release form is completed.
Minimum Requirements:
Experience: Five (5) years of experience in a large organization, with primary responsibility for high level/complex policy development, planning, directing, and coordinating a variety of compliance, ethics, and/or privacy programs and initiatives. Experience conducting investigations and assessments or overseeing quality improvement assurance activities is desired. Public sector experience is preferred.
Education: The County Compliance, Ethics, and Privacy Officer should hold a bachelor’s degree in a relevant field from an accredited U.S. college or university, or a certified foreign degree equivalency certificate. A master’s degree is preferred.
Desired: Certification in one or more of the following is highly desired , but not required:
Certified Information Privacy Professional (CIPP),
Certified Compliance and Ethics Professional (CCEP),
Certified in Healthcare Privacy Compliance (CHPC), or
Other applicable certifications.
For more information on this and other job opportunities, please visit www.sbcounty.gov/jobs . Application can be made on-line or email detailed resume to ExecRecruit@hr.sbcounty.gov – apply ASAP. (909) 387-8304 - EEO/ADA
Full Time
Apply by March 29, 2021 for Priority Consideration
Annual Salary Range $100,068 – $136,281
San Bernardino County seeks an expert in the fields of information privacy, regulatory compliance, and ethical and legal standards, who has policy and program development experience, to serve as the new County Compliance, Privacy, and Ethics Officer. This is a confidential process and will be handled accordingly throughout each stage of the application/recruitment process.
Priority Review Date is Monday, March 29, 2021 (Applications will be accepted until filled)
Interested candidates must submit the following required items :
Compelling cover letter,
Comprehensive resume, and
Six (6) professional references.
Electronic versions of all required items may be submitted:
As attachments via email to ExecRecruit@hr.sbcounty.gov , or
As uploaded documents via online application at www.sbcounty.gov/jobs .
Only the most qualified candidates will be invited to interview for this position. References will not be contacted until mutual interest has been established and a reference release form is completed.
Minimum Requirements:
Experience: Five (5) years of experience in a large organization, with primary responsibility for high level/complex policy development, planning, directing, and coordinating a variety of compliance, ethics, and/or privacy programs and initiatives. Experience conducting investigations and assessments or overseeing quality improvement assurance activities is desired. Public sector experience is preferred.
Education: The County Compliance, Ethics, and Privacy Officer should hold a bachelor’s degree in a relevant field from an accredited U.S. college or university, or a certified foreign degree equivalency certificate. A master’s degree is preferred.
Desired: Certification in one or more of the following is highly desired , but not required:
Certified Information Privacy Professional (CIPP),
Certified Compliance and Ethics Professional (CCEP),
Certified in Healthcare Privacy Compliance (CHPC), or
Other applicable certifications.
For more information on this and other job opportunities, please visit www.sbcounty.gov/jobs . Application can be made on-line or email detailed resume to ExecRecruit@hr.sbcounty.gov – apply ASAP. (909) 387-8304 - EEO/ADA
Missouri City Texas
1522 Texas Pkwy, Missouri City, TX 77489, USA
Missouri City Texas Director of Development Services Annual salary range: Commensurate with experience and qualifications. Application Deadline: Monday, March 29, 2021. Missouri City, Texas, known as the “Show Me” city, has a population of over 70,000 and is conveniently situated 20 miles southwest of downtown Houston. The city covers 29.8 square miles and is easily accessible by major transportation thoroughfares including US 90A, Beltway 8 (Sam Houston Tollway), Fort Bend Toll Road, and State Highway 6. Most of the city is located in Fort Bend County with a small portion of the city in Harris County. Missouri City's Development Services Department (MCDS) manages the growth and promotes development and redevelopment activities to ensure the safety of all citizens through the protection of life and property. Successful implementation of these activities retains property values, encourages commercial development and ensures the public health, welfare & safety of our citizens. Requiring development to conform to the regulatory standards provides quality development that establishes a sense of place that is essentially Missouri City. MCDS has 22 full-time positions and an operating budget of $1.7 million. The City is looking for a dynamic, visionary leader in that can motivate and lead a progressive and high-functioning team and the daily operations of MCDS, in cooperation and collaboration with a diverse and committed leadership team and community. The new Director of Development Services will be an advocate and communicate the positive impact of development services on a growing community. The ideal candidate has a strong, transparent, and motivating leadership style that fosters a culture of respect and develops sustainable relationships and demonstrates adaptability to thrive in a complex and ever-changing environment. The Director will be responsible for the oversight and direction of three divisions: Planning and Zoning, Inspections and Permits, and Code Enforcement, Community Development, and Health. A bachelor’s degree in Urban Planning, Engineering, Architecture or a closely related field from an accredited college or university AND at least five (5) years of professional experience in administration, senior level city government, architecture, or urban/regional planning, at the assistant director, director, or comparable level is required. Master’s degree desired. AICP credentials are highly desirable! To review more information on the position, and to submit your materials visit: https://www.cpshr.us/recruitment/1740 Kylie Wilson CPS HR Consulting kwilson@cpshr.us To view an online brochure for this position visit: http://executivesearch.cpshr.us Missouri City, Texas website: www.missouricitytx.gov Missouri City, Texas is an equal opportunity employer.
Full Time
Missouri City Texas Director of Development Services Annual salary range: Commensurate with experience and qualifications. Application Deadline: Monday, March 29, 2021. Missouri City, Texas, known as the “Show Me” city, has a population of over 70,000 and is conveniently situated 20 miles southwest of downtown Houston. The city covers 29.8 square miles and is easily accessible by major transportation thoroughfares including US 90A, Beltway 8 (Sam Houston Tollway), Fort Bend Toll Road, and State Highway 6. Most of the city is located in Fort Bend County with a small portion of the city in Harris County. Missouri City's Development Services Department (MCDS) manages the growth and promotes development and redevelopment activities to ensure the safety of all citizens through the protection of life and property. Successful implementation of these activities retains property values, encourages commercial development and ensures the public health, welfare & safety of our citizens. Requiring development to conform to the regulatory standards provides quality development that establishes a sense of place that is essentially Missouri City. MCDS has 22 full-time positions and an operating budget of $1.7 million. The City is looking for a dynamic, visionary leader in that can motivate and lead a progressive and high-functioning team and the daily operations of MCDS, in cooperation and collaboration with a diverse and committed leadership team and community. The new Director of Development Services will be an advocate and communicate the positive impact of development services on a growing community. The ideal candidate has a strong, transparent, and motivating leadership style that fosters a culture of respect and develops sustainable relationships and demonstrates adaptability to thrive in a complex and ever-changing environment. The Director will be responsible for the oversight and direction of three divisions: Planning and Zoning, Inspections and Permits, and Code Enforcement, Community Development, and Health. A bachelor’s degree in Urban Planning, Engineering, Architecture or a closely related field from an accredited college or university AND at least five (5) years of professional experience in administration, senior level city government, architecture, or urban/regional planning, at the assistant director, director, or comparable level is required. Master’s degree desired. AICP credentials are highly desirable! To review more information on the position, and to submit your materials visit: https://www.cpshr.us/recruitment/1740 Kylie Wilson CPS HR Consulting kwilson@cpshr.us To view an online brochure for this position visit: http://executivesearch.cpshr.us Missouri City, Texas website: www.missouricitytx.gov Missouri City, Texas is an equal opportunity employer.
About us:
Our mission at EMyth is simple: to help every business owner create a business they love leading and a life they love living. We pioneered the business coaching industry back in 1977, which led to the release of The E-Myth Revisited by our founder Michael E. Gerber. It’s since become one of the 10 best-selling business books of all time and has inspired millions of business owners to work on their business, not just in it. Based on the principles of the book, our Coaching Program is designed to help business owners make the transition from Technicians, whose businesses work because of them, to Entrepreneurs, whose businesses can flourish without them.
A primary tenet of our Program is continuous innovation and over the last two years, we’ve gone through a holistic transformation. We’ve changed our business model, updated our Coaching Program and completed a full rebranding. We often joke that working here is like working at a 40-year old start-up; EMyth is a community rich in history and experience, with a never-ending drive to reassess, reinvent and reach for our dream of what’s possible.
EMyth is a proud equal opportunity employer. We strongly encourage applications from all people regardless of race, national origin, age, sex, gender identity, gender expression, protected veteran or disabled status, religious affiliation or sexual orientation.
For this role, applicants must be United States residents and eligible to work in the United States.
Your role:
As our Digital Marketing and Operations Associate, you’ll play a critical role in making sure our team translates our company values into great experiences for our prospects, customers, EMyth Coaches and internal team members—namely “create better, together” and “orchestrate everything”. Your digital marketing and marketing operations expertise will enable us to reach revenue and operations goals, as well as continually push our growth marketing, operations, and digital experience boundaries.
Working as a key member of our growing Marketing Team, you’ll serve as one of the digital marketing expert at EMyth and will own the execution and optimization of marketing campaigns, data analysis, department reporting and channel-specific demand generation tactics (SEO, SEM, social media, website optimization).
You’ll be key to making sure the department runs smoothly by owning the creation and update of marketing operations processes, definitions, standards and documentation.
This role is suited for someone who’s comfortable owning tactical work and is eager to expand their skills to include more strategic work over time. Our ideal candidate enjoys the flexibility of working at an all-remote company, is comfortable setting and holding themselves to their own deadlines and high standards, and likes collaborating with others to continually improve on department results, as well as how those results are achieved.
Additionally, it’s important to us that you:
Are a creative yet practical problem solver.
Thrive on producing results your entire team can be proud of.
Love to learn and grow, especially from the mistakes you make along the way.
Have a proven track record of managing and optimizing marketing software and systems related to analytics, digital experience and demand generation.
Are curious and enthusiastic about sharing your insights and empowering others.
Thrive in a culture of personal accountability and co-creativity.
Hold a commitment to advancing equity, diversity and inclusion.
Naturally orient yourself toward "digging in" to find root causes and treat problems rather than just symptoms.
What you'll do:
Execute Hubspot coding and marketing/sales operations projects including list building, data quality improvement, lead scoring, email campaigns, creating and maintaining email templates, and optimizing email and EMyth website performance.
Ensure processes and best practices are in place to maintain the integrity of our CRM data.
In partnership with the rest of the Marketing Team and our outside vendors & contractors, you’ll build, execute, optimize and analyze integrated campaigns that encompass all marketing channels, including website, email marketing, articles and offers on our editorial hub—Inside EMyth, SEM, SEO, media, social media, and other channels.
Serve as the subject matter expert and manage the evolution of the technologies and platforms that power our website and Marketing channels, including investigating and implementing new tools and software. Don’t worry, we expect this one to take a bit of time, especially if you’re learning the technologies and platforms we use from scratch.
Troubleshoot and QA campaigns, workflows, data issues and other key marketing ops functions.
Research and find new solutions and tools to help solve Marketing Team problems, including developing rollout plans for new business process/tool updates, as well as owning process improvement, training and communications.
Working with our Business Technology Team, implement best-in-class testing methodologies and technologies to enhance and optimize marketing campaigns and the EMyth website.
Work with vendors and contractors as needed, including serving as their primary day-to-day contact.
What you'll need:
2-4 years of experience in a digital marketing and/or marketing operations role
A BA or BS in marketing, business, or technology-related field of study is preferred but not required
An understanding of marketing automation capabilities and digital experience best practices
Working knowledge of HTML and CSS
Basic understanding of data warehousing, business intelligence and lead management processes and technologies, including tracking (basic understanding of cookies and Javascript)
Advanced understanding of Microsoft Excel / Google Sheets (i.e., how to split columns, perform vlookups, and create pivot tables)
Experience working in a digital marketing or marketing ops capacity on projects related to: SEO/SEM, email marketing, social media, email marketing, website optimization
Excellent interpersonal and communication skills
Experience with marketing funnel and lifecycle stage optimization tactics
Ability to extract meaning from data to help optimize the team’s approach
Working knowledge of HubSpot is desired, though not mandatory. You should have experience with popular tools (for example: Salesforce, Google Analytics, HubSpot, and Google Ads), as well as the ability to quickly learn new software and tools, and manage the day-to-day use and development of them.
What we offer:
Competitive salary ($55-65,000USD for this role)
Remote work with the ability to work from wherever you wish
401(k) with matching
14 paid holidays
Three weeks paid vacation
One week paid personal time
Two weeks paid sick time
Health and dental insurance
Flexible Spending Account (FSA) and Dependent Care FSA
Life insurance
A world-class, committed team that gets things done— and cares about you as an individual, not just the work you produce
An open and honest work environment in which your voice is heard and you matter
The opportunity to expand your reach, and to grow with an expanding, tried-and-true company who knows that creativity and innovation are key to being great
How to apply:
If this sounds like you, please submit a resume and a cover letter telling us about yourself, why you want to be a part of the EMyth team and a few ideas or impressions you have about our approach to digital marketing. If you have a project portfolio, we’d love to see that as well.
Full Time
About us:
Our mission at EMyth is simple: to help every business owner create a business they love leading and a life they love living. We pioneered the business coaching industry back in 1977, which led to the release of The E-Myth Revisited by our founder Michael E. Gerber. It’s since become one of the 10 best-selling business books of all time and has inspired millions of business owners to work on their business, not just in it. Based on the principles of the book, our Coaching Program is designed to help business owners make the transition from Technicians, whose businesses work because of them, to Entrepreneurs, whose businesses can flourish without them.
A primary tenet of our Program is continuous innovation and over the last two years, we’ve gone through a holistic transformation. We’ve changed our business model, updated our Coaching Program and completed a full rebranding. We often joke that working here is like working at a 40-year old start-up; EMyth is a community rich in history and experience, with a never-ending drive to reassess, reinvent and reach for our dream of what’s possible.
EMyth is a proud equal opportunity employer. We strongly encourage applications from all people regardless of race, national origin, age, sex, gender identity, gender expression, protected veteran or disabled status, religious affiliation or sexual orientation.
For this role, applicants must be United States residents and eligible to work in the United States.
Your role:
As our Digital Marketing and Operations Associate, you’ll play a critical role in making sure our team translates our company values into great experiences for our prospects, customers, EMyth Coaches and internal team members—namely “create better, together” and “orchestrate everything”. Your digital marketing and marketing operations expertise will enable us to reach revenue and operations goals, as well as continually push our growth marketing, operations, and digital experience boundaries.
Working as a key member of our growing Marketing Team, you’ll serve as one of the digital marketing expert at EMyth and will own the execution and optimization of marketing campaigns, data analysis, department reporting and channel-specific demand generation tactics (SEO, SEM, social media, website optimization).
You’ll be key to making sure the department runs smoothly by owning the creation and update of marketing operations processes, definitions, standards and documentation.
This role is suited for someone who’s comfortable owning tactical work and is eager to expand their skills to include more strategic work over time. Our ideal candidate enjoys the flexibility of working at an all-remote company, is comfortable setting and holding themselves to their own deadlines and high standards, and likes collaborating with others to continually improve on department results, as well as how those results are achieved.
Additionally, it’s important to us that you:
Are a creative yet practical problem solver.
Thrive on producing results your entire team can be proud of.
Love to learn and grow, especially from the mistakes you make along the way.
Have a proven track record of managing and optimizing marketing software and systems related to analytics, digital experience and demand generation.
Are curious and enthusiastic about sharing your insights and empowering others.
Thrive in a culture of personal accountability and co-creativity.
Hold a commitment to advancing equity, diversity and inclusion.
Naturally orient yourself toward "digging in" to find root causes and treat problems rather than just symptoms.
What you'll do:
Execute Hubspot coding and marketing/sales operations projects including list building, data quality improvement, lead scoring, email campaigns, creating and maintaining email templates, and optimizing email and EMyth website performance.
Ensure processes and best practices are in place to maintain the integrity of our CRM data.
In partnership with the rest of the Marketing Team and our outside vendors & contractors, you’ll build, execute, optimize and analyze integrated campaigns that encompass all marketing channels, including website, email marketing, articles and offers on our editorial hub—Inside EMyth, SEM, SEO, media, social media, and other channels.
Serve as the subject matter expert and manage the evolution of the technologies and platforms that power our website and Marketing channels, including investigating and implementing new tools and software. Don’t worry, we expect this one to take a bit of time, especially if you’re learning the technologies and platforms we use from scratch.
Troubleshoot and QA campaigns, workflows, data issues and other key marketing ops functions.
Research and find new solutions and tools to help solve Marketing Team problems, including developing rollout plans for new business process/tool updates, as well as owning process improvement, training and communications.
Working with our Business Technology Team, implement best-in-class testing methodologies and technologies to enhance and optimize marketing campaigns and the EMyth website.
Work with vendors and contractors as needed, including serving as their primary day-to-day contact.
What you'll need:
2-4 years of experience in a digital marketing and/or marketing operations role
A BA or BS in marketing, business, or technology-related field of study is preferred but not required
An understanding of marketing automation capabilities and digital experience best practices
Working knowledge of HTML and CSS
Basic understanding of data warehousing, business intelligence and lead management processes and technologies, including tracking (basic understanding of cookies and Javascript)
Advanced understanding of Microsoft Excel / Google Sheets (i.e., how to split columns, perform vlookups, and create pivot tables)
Experience working in a digital marketing or marketing ops capacity on projects related to: SEO/SEM, email marketing, social media, email marketing, website optimization
Excellent interpersonal and communication skills
Experience with marketing funnel and lifecycle stage optimization tactics
Ability to extract meaning from data to help optimize the team’s approach
Working knowledge of HubSpot is desired, though not mandatory. You should have experience with popular tools (for example: Salesforce, Google Analytics, HubSpot, and Google Ads), as well as the ability to quickly learn new software and tools, and manage the day-to-day use and development of them.
What we offer:
Competitive salary ($55-65,000USD for this role)
Remote work with the ability to work from wherever you wish
401(k) with matching
14 paid holidays
Three weeks paid vacation
One week paid personal time
Two weeks paid sick time
Health and dental insurance
Flexible Spending Account (FSA) and Dependent Care FSA
Life insurance
A world-class, committed team that gets things done— and cares about you as an individual, not just the work you produce
An open and honest work environment in which your voice is heard and you matter
The opportunity to expand your reach, and to grow with an expanding, tried-and-true company who knows that creativity and innovation are key to being great
How to apply:
If this sounds like you, please submit a resume and a cover letter telling us about yourself, why you want to be a part of the EMyth team and a few ideas or impressions you have about our approach to digital marketing. If you have a project portfolio, we’d love to see that as well.
Mobile Citizen, a Voqal initiative, actively advances social equity through access by providing low-cost wireless 4G internet exclusively to nonprofit organizations, educational entities, and social welfare agencies. Championed by a national collaboration of EBS (Educational Broadband Service) licensees, Mobile Citizen’s internet service is available nationwide. We believe that making the internet available at an affordable price contributes to an engaged public and ultimately a more equitable democracy.
Mobile Citizen is currently looking for a remote Operations Director to join our dynamic, growing team.
Responsibilities
The Mobile Citizen Operations Director is the right hand to the Mobile Citizen Chief Business Development Executive and together these two positions will develop Mobile Citizen business strategy.
The Operations Director will focus on ensuring that strategy is implemented, managed, and measured by leading and owning overall responsibility for people management and customer relationships. In addition, this role is responsible for managing the day-to-day operations of the business which requires effective planning, delegating, coordinating, staffing, organizing, and decision-making to attain the desired goals of the organization.
We are looking for a candidate with proven operations and project management skills and knowledge of business development, sales, marketing, contracting, and vendor management.
Competencies
Project Management
Building Teams
Strategic Agility
Dealing with Ambiguity
Managing Systems
Initiative
Patience
Business Acumen
Compensation and Benefits
The salary for this position is $106K. Voqal also offers a very generous benefits package including partially paid medical coverage for employees and dependents, partially paid dental and vision, paid LTD, STD, and AD&D. Paid vacation, sick, holidays, and personal time. Retirement program including profit sharing and 401K plans and match.
About Voqal
Voqal is a national collaboration of EBS (Educational Broadband Service) licensees that work to advance social equity by creating an educated, empowered, and engaged public. Voqal makes grants and impact investments, expands internet access and digital equity, offers fellowships, and protects the public airwaves. Our efforts focus on the education and enrichment of all, not just those who are well-off socially, economically, and politically.
The Voqal office is physically located in beautiful Longmont (Boulder County), Colorado; however, this is a remote position that will manage a dispersed team that is currently working virtually.
We strongly encourage candidates from other more culturally diverse cities and states to apply. We welcome applications from people with authentic, lived experience within the communities we serve and the issues we work to address.
If you are passionate about a career that allows you to positively impact society, then join the Mobile Citizen team and be the call for change .
To Apply
Please email resumes to careers@voqal.org . No phone calls, please.
Voqal is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other characteristic protected by law. Voqal employment decisions are based on qualifications, merit, and business need.
Full Time
Mobile Citizen, a Voqal initiative, actively advances social equity through access by providing low-cost wireless 4G internet exclusively to nonprofit organizations, educational entities, and social welfare agencies. Championed by a national collaboration of EBS (Educational Broadband Service) licensees, Mobile Citizen’s internet service is available nationwide. We believe that making the internet available at an affordable price contributes to an engaged public and ultimately a more equitable democracy.
Mobile Citizen is currently looking for a remote Operations Director to join our dynamic, growing team.
Responsibilities
The Mobile Citizen Operations Director is the right hand to the Mobile Citizen Chief Business Development Executive and together these two positions will develop Mobile Citizen business strategy.
The Operations Director will focus on ensuring that strategy is implemented, managed, and measured by leading and owning overall responsibility for people management and customer relationships. In addition, this role is responsible for managing the day-to-day operations of the business which requires effective planning, delegating, coordinating, staffing, organizing, and decision-making to attain the desired goals of the organization.
We are looking for a candidate with proven operations and project management skills and knowledge of business development, sales, marketing, contracting, and vendor management.
Competencies
Project Management
Building Teams
Strategic Agility
Dealing with Ambiguity
Managing Systems
Initiative
Patience
Business Acumen
Compensation and Benefits
The salary for this position is $106K. Voqal also offers a very generous benefits package including partially paid medical coverage for employees and dependents, partially paid dental and vision, paid LTD, STD, and AD&D. Paid vacation, sick, holidays, and personal time. Retirement program including profit sharing and 401K plans and match.
About Voqal
Voqal is a national collaboration of EBS (Educational Broadband Service) licensees that work to advance social equity by creating an educated, empowered, and engaged public. Voqal makes grants and impact investments, expands internet access and digital equity, offers fellowships, and protects the public airwaves. Our efforts focus on the education and enrichment of all, not just those who are well-off socially, economically, and politically.
The Voqal office is physically located in beautiful Longmont (Boulder County), Colorado; however, this is a remote position that will manage a dispersed team that is currently working virtually.
We strongly encourage candidates from other more culturally diverse cities and states to apply. We welcome applications from people with authentic, lived experience within the communities we serve and the issues we work to address.
If you are passionate about a career that allows you to positively impact society, then join the Mobile Citizen team and be the call for change .
To Apply
Please email resumes to careers@voqal.org . No phone calls, please.
Voqal is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other characteristic protected by law. Voqal employment decisions are based on qualifications, merit, and business need.
