A residential community is seeking a professional and customer-oriented Bilingual Leasing Consultant to support daily leasing operations. This role is responsible for assisting prospective and current residents, conducting property tours, and delivering excellent service in both English and Spanish to enhance the resident experience and support occupancy goals.

Key Responsibilities:

Welcome and assist prospective and current residents in person, by phone, and online (English/Spanish)
Conduct community tours and present apartment features, pricing, and availability
Process lease applications, renewals, and required documentation accurately
Maintain resident and prospect records in property management systems
Respond to inquiries and resolve concerns in a timely and professional manner
Support marketing and outreach initiatives to attract new residents
Coordinate move-ins, move-outs, and unit inspections
Ensure compliance with Fair Housing regulations and company policies

Skills & Competencies:

Excellent customer service and relationship-building skills
Sales-driven mindset with attention to detail
Strong organizational and problem-solving abilities
Cultural awareness and adaptability

Work Environment:

May require weekends and flexible scheduling based on leasing needs

Requirements

Qualifications:

Fluency in English and Spanish required
Previous experience in leasing, property management, sales, or customer service preferred
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Basic proficiency in Microsoft Office and property management software
High school diploma or equivalent required

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