Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in criminal justice, behavioral science or related field; or any equivalent combination of related training and experience such as correctional or police officer. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment OR assignment requiring access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is a Level One certification.Position Summary This is professional work maintaining compliance through investigations and supervision in the Department of Court Services. An employee assigned to this classification supervises defendants/probationers assigned to the Court Services work crew by the circuit and county court to complete community service hours and/or days as a condition of their sentence. The community service work is completed/ordered in lieu of incarceration and/or court fines. These cases are managed in the field; screened and placed with participating non-profit or governmental agencies to complete their court-ordered conditions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, employees in this classification are required to report to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides field supervision of community service workers assigned to the program and verifies community service hours and/or days completed. Drives a County vehicle to perform required duties. Provides transportation of clients to and from job sites. Duties are performed primarily in an outdoor setting. Plans and implements Community Service Work projects in partnership with community non-profits, governmental and other county departments; determine and estimate the tools, personnel, and equipment to be used for the CSW Projects. Utilizes and maintains program equipment, such as lawn mowers, weed eaters and leaf blowers, while on field projects assisting clients with conducting yard maintenance, debris removal and trash pick-up. Manages the operation of the community service work crew activities to ensure those agencies meet the criteria of the department and expectations of judiciary for those sentenced. Supervises and assists crews in conducting various projects at community service worksites. Ensures that defendants/probationers comply with work site agency's needs and expectations. Provides case management of defendants placed on felony, traffic, misdemeanor or compliance probation. Performs intake/assessment at orientation and schedules defendant/probationer for community service work. Screens and evaluates defendants /probationers and assigns them to appropriate community service work sites. Responsible for gathering information for reports due to injury/incidents which may occur during the work day. Submits Incident Report and provides First Notice of Injury to the State of Florida Workers' Compensation Bureau. Maintains certification to access criminal justice database systems: NCIC/FCIC, JIS and LINDAS. Analyzes/reviews criminal history on defendants assigned to the program for appropriate work site placement. Completes financial affidavits of indigence as needed to determine financial status. Ensures all case documentation and relevant information is documented in the current case management database. Compiles monthly/annual statistical data; and prepares statistical reports for the Community Service program. Coordinates the transfer of defendants/probationers and cases to other counties as required. Completes compliance reports for the Court, Florida Department of Corrections, and State Attorney's Office as needed. Maintains confidentiality as required by established program standards. Utlizes motivational interviewing, risk assessments and other evidenced based practices to guide and assist probationers in positive behavioral change. Collects cost of supervision and orientation fees from defendants/probationers in accordance with established program standards. Maintains direct contact with defendants/probationers via telephone calls, correspondence, and office visits as required by the program Provides testimony and compliance information in court when required. Responsible for inventory, maintenance, and repair of supplies and equipment Responsible for cleanliness and maintenance of Community Service program vehicle. Maintains a professional relationship with defendants/probationers, judiciary, law enforcement agencies, community service agencies and other community partners and county departments regarding compliance with their court orders. Maintains data case files records of work performed, financial records, reports, correspondence, and any other documents relating to compliance of court orders. Serves as Officer of the Day to manage coverage of daily program operations as needed. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of community agencies and services available for referral of defendants. Knowledge of community service work projects; must be able to work autonomously with minimal supervisory interaction when in the field. Knowledge of the operation of the criminal justice system. Knowledge of state and local laws, rules, and regulations pertaining to community services and the defendants' obligations. Ability to effectively interview persons and assess their physical, mental, and legal condition. Ability to establish and maintain effective working relationships with defendants, members of the criminal justice community, other County employees and the general public. Ability to plan and organize work and manage time effectively. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to supervise defendants and direct the work of others. Ability to document all contacts with defendants in the computer system. Ability to drive 15 passenger van with trailer in tow. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands to finger, handle or feel, and reach with hands and arms. The employee is frequently required to stand; sit; stoop, kneel, crouch or crawl, and talk and hear. The employee is occasionally required to sit and climb stairs or balance. The employee must regularly lift and/or move up to 20 pounds, occasionally lift and/or move in excess of 100 pounds. The employee is occasionally exposed to fumes or airborne particles, and toxic or caustic chemicals. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to vibration. The noise level in the work environment is usually moderate to severe. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in criminal justice, behavioral science or related field; or any equivalent combination of related training and experience such as correctional or police officer. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within 6 months of employment OR assignment requiring access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. This is a Level One certification.Position Summary This is professional work maintaining compliance through investigations and supervision in the Department of Court Services. An employee assigned to this classification supervises defendants/probationers assigned to the Court Services work crew by the circuit and county court to complete community service hours and/or days as a condition of their sentence. The community service work is completed/ordered in lieu of incarceration and/or court fines. These cases are managed in the field; screened and placed with participating non-profit or governmental agencies to complete their court-ordered conditions. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, employees in this classification are required to report to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides field supervision of community service workers assigned to the program and verifies community service hours and/or days completed. Drives a County vehicle to perform required duties. Provides transportation of clients to and from job sites. Duties are performed primarily in an outdoor setting. Plans and implements Community Service Work projects in partnership with community non-profits, governmental and other county departments; determine and estimate the tools, personnel, and equipment to be used for the CSW Projects. Utilizes and maintains program equipment, such as lawn mowers, weed eaters and leaf blowers, while on field projects assisting clients with conducting yard maintenance, debris removal and trash pick-up. Manages the operation of the community service work crew activities to ensure those agencies meet the criteria of the department and expectations of judiciary for those sentenced. Supervises and assists crews in conducting various projects at community service worksites. Ensures that defendants/probationers comply with work site agency's needs and expectations. Provides case management of defendants placed on felony, traffic, misdemeanor or compliance probation. Performs intake/assessment at orientation and schedules defendant/probationer for community service work. Screens and evaluates defendants /probationers and assigns them to appropriate community service work sites. Responsible for gathering information for reports due to injury/incidents which may occur during the work day. Submits Incident Report and provides First Notice of Injury to the State of Florida Workers' Compensation Bureau. Maintains certification to access criminal justice database systems: NCIC/FCIC, JIS and LINDAS. Analyzes/reviews criminal history on defendants assigned to the program for appropriate work site placement. Completes financial affidavits of indigence as needed to determine financial status. Ensures all case documentation and relevant information is documented in the current case management database. Compiles monthly/annual statistical data; and prepares statistical reports for the Community Service program. Coordinates the transfer of defendants/probationers and cases to other counties as required. Completes compliance reports for the Court, Florida Department of Corrections, and State Attorney's Office as needed. Maintains confidentiality as required by established program standards. Utlizes motivational interviewing, risk assessments and other evidenced based practices to guide and assist probationers in positive behavioral change. Collects cost of supervision and orientation fees from defendants/probationers in accordance with established program standards. Maintains direct contact with defendants/probationers via telephone calls, correspondence, and office visits as required by the program Provides testimony and compliance information in court when required. Responsible for inventory, maintenance, and repair of supplies and equipment Responsible for cleanliness and maintenance of Community Service program vehicle. Maintains a professional relationship with defendants/probationers, judiciary, law enforcement agencies, community service agencies and other community partners and county departments regarding compliance with their court orders. Maintains data case files records of work performed, financial records, reports, correspondence, and any other documents relating to compliance of court orders. Serves as Officer of the Day to manage coverage of daily program operations as needed. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of community agencies and services available for referral of defendants. Knowledge of community service work projects; must be able to work autonomously with minimal supervisory interaction when in the field. Knowledge of the operation of the criminal justice system. Knowledge of state and local laws, rules, and regulations pertaining to community services and the defendants' obligations. Ability to effectively interview persons and assess their physical, mental, and legal condition. Ability to establish and maintain effective working relationships with defendants, members of the criminal justice community, other County employees and the general public. Ability to plan and organize work and manage time effectively. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to supervise defendants and direct the work of others. Ability to document all contacts with defendants in the computer system. Ability to drive 15 passenger van with trailer in tow. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands to finger, handle or feel, and reach with hands and arms. The employee is frequently required to stand; sit; stoop, kneel, crouch or crawl, and talk and hear. The employee is occasionally required to sit and climb stairs or balance. The employee must regularly lift and/or move up to 20 pounds, occasionally lift and/or move in excess of 100 pounds. The employee is occasionally exposed to fumes or airborne particles, and toxic or caustic chemicals. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to vibration. The noise level in the work environment is usually moderate to severe. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Full Time
Office Specialist 2 (Bilingual English/Spanish) Job ID: 107098 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Hea lth Division is seeking a bilingual Office Specialist to join a fun and supportive team! The ideal candidate will be self-directed, highly organized, detail oriented, and committed to helping our clients who are experiencing mental health crisis. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We foster a supportive and caring environment where we can learn and make process improvements together, while having fun! Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (2) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years work experience in a behavioral health facility or with clients who are experiencing a mental health crisis Two (2) or more years of experience working in a health care environment/medical facility Proficiency in Ensoftk/DrCloud (Electronic Health Records System) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Independently consults with program and office staff to establish and revise clerical systems, files and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; makes outgoing calls related to services or appointments; processes transactions, computes or verifies data, fees, or payments; determines when to refer members of public or clients with varying temperaments to appropriate staff member(s) for assistance. Processes, enters, and examines complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are complex, and where accuracy and effectiveness are critical; interprets data for proper input to program formats; determines necessary changes to data gathered or entered; may perform duties or functions of a sensitive or confidential nature. Composes routine correspondence and proofreads/edits document for grammar, clarity, punctuation and spelling without altering author's intent; updates and maintains spreadsheets, databases, and reports; tracks and logs data for the department, division, and or employees; returns documents to originating person for editing or approval. Maintains filing and record systems with a variety of subject matter to provide easy access to records and information; provides retention of records as needed and/or requested; assists with record requests as needed; consults with supervisor as to nature of data requested. Monitors and documents information and data in accordance with program requirements; posts records and makes adjustments or corrections to records as needed; maintains data and fiscal information for budgeting and billing purposes; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Provides assistance scheduling and setting up conference rooms for meetings and events. In consultation with supervisor, monitors and prioritizes projects and assignments; makes work assignments, trains employees, checks completed work and provides backup support to staff when needed; reports operating problems to supervisor. May interpret program procedures and guidelines, facilitate operations, and/or assist in the training of staff when working with public, clients, and other departmental personnel or staff of other businesses. Effectively operates complex equipment and office machinery in the office; serves as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. This position will float between our Oregon City office (Public Service Building) and our walk in crisis clinic in Happy Valley. Monday - Friday 9:30am -6:00pm (onsite) with rotating days at each location, except for Friday. Friday's will always be at the HV location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107098&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-86b0b6e4c234c448ae9b700075ede41e
Criminal Records Specialist Job ID: 107085 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 31, 2023. PAY AND BENEFITS Annual Pay Range: $49,288.55 - $62,436.90 Hourly Pay Range: $23.696419- $30.017740 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office, Records Unit is seeking highly motivated, detail oriented individuals with experience working well independently in a busy, sometimes hectic, atmosphere with ever changing priorities and demands. The Criminal Records Specialist is responsible for data entry and retrieval of information into Law Enforcement Data Systems (LEDS), National Crime Information Center (NCIC), etc. Each transaction is detailed, requiring reviewing the information to ensure the correct and complete data is entered accurately. Additionally, this position requires answering a multi-line phone system, sometimes handling 911 type calls. This position requires a high level of professionalism and flexibility as there is daily interaction with the public, outside law enforcement agencies, attorneys, and court personnel. The Records Unit is a 24/7 unit, which handles many of the Sheriff's Office phone calls from both public and law enforcement agencies. This position MUST be able to work swing shift, nights, weekends and holidays. Employees with the Records Unit are considered "essential" and must report to work regardless of inclement weather, etc. IMPORTANT INFORMATION This is not a sworn position, however it does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant clerical or administrative support experience which includes: Experience answering high volume phone calls as a regular part of your duties. Experience working in a fast paced, sometimes hectic, work atmosphere with ever changing priorities. Experience doing data entry in a computerized system. Experience generating and editing documents using Microsoft Word, Excel or similar software. Must be detail oriented and have the ability to multi-task. Must be able to work all shifts (night, swing, holiday and weekends). Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working, volunteering or interning in a judicial or law enforcement administrative office. Knowledge of law enforcement terminology. Experience working shift work (graveyard, swing shift, weekends, holidays). Other Qualifications: Must possess Law Enforcement Data System (LEDS) certification at the level for entry/update of a record (not query access level) within thirty (30) days of hire. Possession of Notary Public Certification within five (5) months of hire. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs entry, retrieval and verification of data into State and Federal law enforcement and motor vehicle records management systems; enters, modifies, clears, cancels, validates, confirms, locates, and performs administrative messaging regarding records, including arrest warrants, protected persons, stolen vehicles, articles and firearms, and criminal history information; reviews and analyzes printouts and provided information to ensure correct and complete entry of data for each transaction and within mandated timeframes. 2. Confirms warrants, stolen vehicles and protected orders for law enforcement officers who are in personal contact with a potentially dangerous individual and who cannot act further without confirmation of record validity; prioritizes phone calls and responses to confirmation request teletypes. 3. Assists staff of the Sheriff's Office with questions regarding policies of State and Federal law enforcement databases and their resources; explains how to enter or find data; researches information as necessary. 4. Reviews, verifies and processes incoming criminal reports for completeness, accuracy and reporting requirements for entry into national incident-based collecting and reporting system; examines and performs validation checks of information; determines necessary changes or additions to data gathered or entered; notifies management regarding missing or incorrect information; reviews, verifies and updates entered data to maintain database integrity such as name spelling, birth dates and other identifying data; performs entity merges when multiple profiles are created; according to procedures, distributes reports to interested parties internally within Sheriff's Office and externally to other law enforcement and partner agencies; adheres to deadlines for priority reports including where subjects are “in-custody”. 5. Provides initial reception and assistance for general incoming calls to Sheriff's Office; answers, transfers, and provides resources and contact numbers for calls from various law enforcement agencies, court personnel, and the public such as victims, suspects, attorneys, insurance companies, etc.; responds to and forwards 911-type calls for emergency assistance; receives and provides information to callers from reverse 911 calls related to high profile incidents; quickly and accurately assesses and prioritizes calls. 6. Receives and processes public records requests for criminal information and other requests from the public, prosecutors, attorneys, insurance companies, and law enforcement agencies; processes requests in accordance with state laws and internal policies and procedures including mandated timeframes; interprets data within reports and determines what is releasable or exempt from release, and what information should be redacted before being released. 7. Processes and receipts payments for report requests, parking and park citations; forwards information from citizens for hearings requested for parking and park citations and processes results of hearings; sends unpaid parking citations to collection agency; processes records checks for military, law enforcement and public; provides customer service to citizens when submitting payments in person; acts as back-up for Alarm Unit to accept payments and applications for alarm permits. 8. Performs entry, notifications and assistance for towed vehicles within the County by Sheriff's Office; enters towed vehicle information; processes documents to notify interested parties within mandated timeframe; forwards hearing requests to hearings officer and tracks hearings outcomes; communicates with tow companies on contract with Sheriff's Office to ensure information and fees are accurate; assists tow companies to interpret and/or correct data entered into tow database; provides public with tow contract information and vehicle release information. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition, spelling, punctuation and grammar. Working knowledge of: Criminal offenses and legal terminology; clerical and record keeping procedures; arithmetic; office equipment, including computers and software programs and their functions/capabilities; concepts and techniques of prioritizing and organizing work; customer service and public relations concepts and techniques; local, state, and federal laws, statutes, rules, regulations, policies, and procedures related to the processing of criminal data and information into State and Federal law enforcement databases and incident-based reporting system;. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established division and law enforcement procedures, regulations and program policies; interpret and apply law enforcement regulations, and department policies and procedures; remain current on records release and exemption laws and Sheriff's Office policies and procedures related to assigned work; skillfully operate office equipment and computer software; timely and accurately input and update information into databases; accurately count and perform arithmetic calculations; communicate effectively, both orally and in writing; establish and maintain effective working relationships with staff, law enforcement and court personnel, other agencies, and the public in a courteous, professional manner; maintain composure under stressful conditions. WORK SCHEDULE Patrol Division: Four (4) day work week, ten (10) hour a day basis (POA contract language cites exceptions to this schedule.) Shift schedules are determined by seniority and the Peace Officer's Association Collective Bargaining Agreement . The Sheriff's Office is a 24 hours per day, 7 days per week operation which requires staffing of Criminal Records Specialists, as assigned, for all shifts. May be assigned to work day, swing or grave shifts, including weekends and holidays. Criminal Records Specialist positions are considered “essential” and therefore must report to work regardless of inclement weather, etc. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Testing Requirements: Testing is a requirement for this position. Applicants will be able to take the test via our online testing platform. You will be emailed a testing link and allowed to complete the test within an allotted time frame (typically within 72 hours). Applicants may only take the test once. Testing includes an online OPAC data entry exam. Applicants that pass the initial screening will be invited to take this test and will be notified shortly after the close of the recruitment. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107085&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b33781e059e2be45a2af1bb814c4d011
Full Time
Criminal Records Specialist Job ID: 107085 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on July 31, 2023. PAY AND BENEFITS Annual Pay Range: $49,288.55 - $62,436.90 Hourly Pay Range: $23.696419- $30.017740 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office, Records Unit is seeking highly motivated, detail oriented individuals with experience working well independently in a busy, sometimes hectic, atmosphere with ever changing priorities and demands. The Criminal Records Specialist is responsible for data entry and retrieval of information into Law Enforcement Data Systems (LEDS), National Crime Information Center (NCIC), etc. Each transaction is detailed, requiring reviewing the information to ensure the correct and complete data is entered accurately. Additionally, this position requires answering a multi-line phone system, sometimes handling 911 type calls. This position requires a high level of professionalism and flexibility as there is daily interaction with the public, outside law enforcement agencies, attorneys, and court personnel. The Records Unit is a 24/7 unit, which handles many of the Sheriff's Office phone calls from both public and law enforcement agencies. This position MUST be able to work swing shift, nights, weekends and holidays. Employees with the Records Unit are considered "essential" and must report to work regardless of inclement weather, etc. IMPORTANT INFORMATION This is not a sworn position, however it does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of relevant clerical or administrative support experience which includes: Experience answering high volume phone calls as a regular part of your duties. Experience working in a fast paced, sometimes hectic, work atmosphere with ever changing priorities. Experience doing data entry in a computerized system. Experience generating and editing documents using Microsoft Word, Excel or similar software. Must be detail oriented and have the ability to multi-task. Must be able to work all shifts (night, swing, holiday and weekends). Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working, volunteering or interning in a judicial or law enforcement administrative office. Knowledge of law enforcement terminology. Experience working shift work (graveyard, swing shift, weekends, holidays). Other Qualifications: Must possess Law Enforcement Data System (LEDS) certification at the level for entry/update of a record (not query access level) within thirty (30) days of hire. Possession of Notary Public Certification within five (5) months of hire. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs entry, retrieval and verification of data into State and Federal law enforcement and motor vehicle records management systems; enters, modifies, clears, cancels, validates, confirms, locates, and performs administrative messaging regarding records, including arrest warrants, protected persons, stolen vehicles, articles and firearms, and criminal history information; reviews and analyzes printouts and provided information to ensure correct and complete entry of data for each transaction and within mandated timeframes. 2. Confirms warrants, stolen vehicles and protected orders for law enforcement officers who are in personal contact with a potentially dangerous individual and who cannot act further without confirmation of record validity; prioritizes phone calls and responses to confirmation request teletypes. 3. Assists staff of the Sheriff's Office with questions regarding policies of State and Federal law enforcement databases and their resources; explains how to enter or find data; researches information as necessary. 4. Reviews, verifies and processes incoming criminal reports for completeness, accuracy and reporting requirements for entry into national incident-based collecting and reporting system; examines and performs validation checks of information; determines necessary changes or additions to data gathered or entered; notifies management regarding missing or incorrect information; reviews, verifies and updates entered data to maintain database integrity such as name spelling, birth dates and other identifying data; performs entity merges when multiple profiles are created; according to procedures, distributes reports to interested parties internally within Sheriff's Office and externally to other law enforcement and partner agencies; adheres to deadlines for priority reports including where subjects are “in-custody”. 5. Provides initial reception and assistance for general incoming calls to Sheriff's Office; answers, transfers, and provides resources and contact numbers for calls from various law enforcement agencies, court personnel, and the public such as victims, suspects, attorneys, insurance companies, etc.; responds to and forwards 911-type calls for emergency assistance; receives and provides information to callers from reverse 911 calls related to high profile incidents; quickly and accurately assesses and prioritizes calls. 6. Receives and processes public records requests for criminal information and other requests from the public, prosecutors, attorneys, insurance companies, and law enforcement agencies; processes requests in accordance with state laws and internal policies and procedures including mandated timeframes; interprets data within reports and determines what is releasable or exempt from release, and what information should be redacted before being released. 7. Processes and receipts payments for report requests, parking and park citations; forwards information from citizens for hearings requested for parking and park citations and processes results of hearings; sends unpaid parking citations to collection agency; processes records checks for military, law enforcement and public; provides customer service to citizens when submitting payments in person; acts as back-up for Alarm Unit to accept payments and applications for alarm permits. 8. Performs entry, notifications and assistance for towed vehicles within the County by Sheriff's Office; enters towed vehicle information; processes documents to notify interested parties within mandated timeframe; forwards hearing requests to hearings officer and tracks hearings outcomes; communicates with tow companies on contract with Sheriff's Office to ensure information and fees are accurate; assists tow companies to interpret and/or correct data entered into tow database; provides public with tow contract information and vehicle release information. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition, spelling, punctuation and grammar. Working knowledge of: Criminal offenses and legal terminology; clerical and record keeping procedures; arithmetic; office equipment, including computers and software programs and their functions/capabilities; concepts and techniques of prioritizing and organizing work; customer service and public relations concepts and techniques; local, state, and federal laws, statutes, rules, regulations, policies, and procedures related to the processing of criminal data and information into State and Federal law enforcement databases and incident-based reporting system;. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established division and law enforcement procedures, regulations and program policies; interpret and apply law enforcement regulations, and department policies and procedures; remain current on records release and exemption laws and Sheriff's Office policies and procedures related to assigned work; skillfully operate office equipment and computer software; timely and accurately input and update information into databases; accurately count and perform arithmetic calculations; communicate effectively, both orally and in writing; establish and maintain effective working relationships with staff, law enforcement and court personnel, other agencies, and the public in a courteous, professional manner; maintain composure under stressful conditions. WORK SCHEDULE Patrol Division: Four (4) day work week, ten (10) hour a day basis (POA contract language cites exceptions to this schedule.) Shift schedules are determined by seniority and the Peace Officer's Association Collective Bargaining Agreement . The Sheriff's Office is a 24 hours per day, 7 days per week operation which requires staffing of Criminal Records Specialists, as assigned, for all shifts. May be assigned to work day, swing or grave shifts, including weekends and holidays. Criminal Records Specialist positions are considered “essential” and therefore must report to work regardless of inclement weather, etc. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Testing Requirements: Testing is a requirement for this position. Applicants will be able to take the test via our online testing platform. You will be emailed a testing link and allowed to complete the test within an allotted time frame (typically within 72 hours). Applicants may only take the test once. Testing includes an online OPAC data entry exam. Applicants that pass the initial screening will be invited to take this test and will be notified shortly after the close of the recruitment. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107085&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b33781e059e2be45a2af1bb814c4d011
Sheriff's Office Public Relations & Multimedia Specialist Job ID: 107041 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on June 28, 2023. PAY AND BENEFITS Annual Pay Range: $68,909.51 - $88,193.73 Hourly Pay Range: $33.129574 - $42.400831 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office is seeking a Public Relations & Multimedia Specialist to plan, prepare and produce public information and communications to increase citizen awareness, understanding and involvement in County Sheriff's Office programs, activities, opportunities and resources. This position will work with professionals in the Public Information Office where you will have creative freedom and support of your team. This position, under supervision, coordinates the technical operations of the Sheriff's Office video production facility. You will oversee projects from pre-production planning and development through post-production evaluation. IMPORTANT INFORMATION This is not a sworn position but does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience with Adobe Creative Suite. Knowledge and understanding of social media best practices (Facebook, Instagram, Twitter, NextDoor, TikTok). Experience planning, filming and editing video content. Photography experience, including still photograpy, action shooting, etc. Demonstrated history of working as a productive member of a small team. Ability to prioritize multiple projects while working solo or with a team. Effective oral and written communication skills including good grammar and the ability to work with an editor. Must be willing to work emergency/on-call/after-hours response if needed. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bachelor's degree in a communications related field. Familiarity working within a law enforcement, military, paramilitary organization. Five (5) years of public service. Two (2) years' experience working with digital or printed publications. Knowledge and understanding of cell/mobile editing applications. Graphics design experience. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Participates as part of a team to design effective, appropriate and strategic communication plans; originates ideas for communications; compiles and analyzes information and suggestions; forwards and/or makes recommendations for improvements. 2. Develops, designs, produces and updates Sheriff's Office publications based on changing technologies, demographics and community needs; identifies new communication approaches; remains current on media trends and breaking news stories; provides support in identifying communication approach strategies for the Sheriff's Office. 3. Coordinates public relations/marketing projects and activities; coordinates timely distribution and communication of events with the media; develops and drafts internal and external email correspondence and promotional information; prepares layout for Sheriff's Office newsletters. 4. Gathers, edits, writes, and coordinates original news articles, submissions, web content, or printed department newsletters, publications, procedures and training manuals, etc.; ensures content and updates are accurate and timely for both internal and external Sheriff's Office web pages; coordinates distribution of materials, information, etc. to employees and community partners. 5. Participates in video production for general Sheriff's Office matters, specific events, and emergency and crisis situations; plans productions, conducts interviews, writes scripts, films, and edits videos, including “B-Roll footage”; utilizes surveillance, and other law enforcement videos to convey the activities of the Sheriff's Office; produces graphic and media design for video effects; provides narration. 6. Takes photographs, develops/creates graphic images, and prepares images for publication; maintains image library; develops and maintains contact with departmental and program representatives to keep informed of newsworthy events. 7. Responds to community inquiries on a variety of topics via phone, e-mail, and in-person; conducts research as needed and maintains filing system of ongoing research projects. 8. Develops, monitors and evaluates social media account channels sanctioned by the Sheriff; maintains a consistent voice-of-brand across multiple social media channels; creates and posts social media content; monitors posted content and engages followers; monitors others' social media channels via content management system; integrates marketing campaigns and strategies into social media posts; creates social media partnerships; provides training in social media for partners and staff; analyzes public reactions to social media postings. 9. Facilitates routine press releases in conformance with standards; edits and copy-edits written content produced by other members of the Public Information Unit; assists in strategy and drafting of crisis or emergency messaging and press releases; works with Public and Government Affairs on matters that have significant impact countywide. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition and language; multimedia and print media production, layout, and presentation; desktop publishing software and its applications. Working knowledge of: Principles and techniques of public relations; functions of Sheriff's Office and divisions; audience market analysis sufficient to identify user needs and interests; media practices and procedures; principles and practices of photography; principles and procedures of office management and administration; budgeting techniques and procedures; research techniques and procedures; standard office equipment, including computer systems and software programs such as word processing and spreadsheets; principles and practices of social media. Skill to: Communicate effectively, both orally and in writing; respond to public community inquiries and interface with other government agencies; establish and maintain effective working relationships with the public, other County personnel, elected officials and other public and private agencies; participate in development of comprehensive public information programs; analyze and evaluate law enforcement public relations issues; design, write and edit promotional and informational materials; organize and maintain office/administrative systems and procedures; conduct independent research; define issues and recommend and implement solutions; collect, evaluate and summarize data; translate technical material and cases into common terms; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107041&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-aa3f434b164aa3439ed32d2c5a970b25
Full Time
Sheriff's Office Public Relations & Multimedia Specialist Job ID: 107041 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on June 28, 2023. PAY AND BENEFITS Annual Pay Range: $68,909.51 - $88,193.73 Hourly Pay Range: $33.129574 - $42.400831 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 11.7 hours of vacation accrual per month 8 hours of sick accrual per month 10 paid holidays and 2 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 Employer paid 4% Deferred Compensation Employer Paid 3.5% to Medical Trust A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Peace Officers Association. Peace Officers Association (POA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Sheriff's Office is seeking a Public Relations & Multimedia Specialist to plan, prepare and produce public information and communications to increase citizen awareness, understanding and involvement in County Sheriff's Office programs, activities, opportunities and resources. This position will work with professionals in the Public Information Office where you will have creative freedom and support of your team. This position, under supervision, coordinates the technical operations of the Sheriff's Office video production facility. You will oversee projects from pre-production planning and development through post-production evaluation. IMPORTANT INFORMATION This is not a sworn position but does require a complete Statement of Personal History (SPH). Only those applicants selected will need to submit the SPH. The SPH is due 10 calendar days AFTER you have been notified. Applicants will receive instructions from the Department of Human Resources or the Sheriff's Office on how to login to the electronic SPH. Required Minimum Qualifications/ Transferrable Skills:* A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Experience with Adobe Creative Suite. Knowledge and understanding of social media best practices (Facebook, Instagram, Twitter, NextDoor, TikTok). Experience planning, filming and editing video content. Photography experience, including still photograpy, action shooting, etc. Demonstrated history of working as a productive member of a small team. Ability to prioritize multiple projects while working solo or with a team. Effective oral and written communication skills including good grammar and the ability to work with an editor. Must be willing to work emergency/on-call/after-hours response if needed. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bachelor's degree in a communications related field. Familiarity working within a law enforcement, military, paramilitary organization. Five (5) years of public service. Two (2) years' experience working with digital or printed publications. Knowledge and understanding of cell/mobile editing applications. Graphics design experience. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Participates as part of a team to design effective, appropriate and strategic communication plans; originates ideas for communications; compiles and analyzes information and suggestions; forwards and/or makes recommendations for improvements. 2. Develops, designs, produces and updates Sheriff's Office publications based on changing technologies, demographics and community needs; identifies new communication approaches; remains current on media trends and breaking news stories; provides support in identifying communication approach strategies for the Sheriff's Office. 3. Coordinates public relations/marketing projects and activities; coordinates timely distribution and communication of events with the media; develops and drafts internal and external email correspondence and promotional information; prepares layout for Sheriff's Office newsletters. 4. Gathers, edits, writes, and coordinates original news articles, submissions, web content, or printed department newsletters, publications, procedures and training manuals, etc.; ensures content and updates are accurate and timely for both internal and external Sheriff's Office web pages; coordinates distribution of materials, information, etc. to employees and community partners. 5. Participates in video production for general Sheriff's Office matters, specific events, and emergency and crisis situations; plans productions, conducts interviews, writes scripts, films, and edits videos, including “B-Roll footage”; utilizes surveillance, and other law enforcement videos to convey the activities of the Sheriff's Office; produces graphic and media design for video effects; provides narration. 6. Takes photographs, develops/creates graphic images, and prepares images for publication; maintains image library; develops and maintains contact with departmental and program representatives to keep informed of newsworthy events. 7. Responds to community inquiries on a variety of topics via phone, e-mail, and in-person; conducts research as needed and maintains filing system of ongoing research projects. 8. Develops, monitors and evaluates social media account channels sanctioned by the Sheriff; maintains a consistent voice-of-brand across multiple social media channels; creates and posts social media content; monitors posted content and engages followers; monitors others' social media channels via content management system; integrates marketing campaigns and strategies into social media posts; creates social media partnerships; provides training in social media for partners and staff; analyzes public reactions to social media postings. 9. Facilitates routine press releases in conformance with standards; edits and copy-edits written content produced by other members of the Public Information Unit; assists in strategy and drafting of crisis or emergency messaging and press releases; works with Public and Government Affairs on matters that have significant impact countywide. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: English composition and language; multimedia and print media production, layout, and presentation; desktop publishing software and its applications. Working knowledge of: Principles and techniques of public relations; functions of Sheriff's Office and divisions; audience market analysis sufficient to identify user needs and interests; media practices and procedures; principles and practices of photography; principles and procedures of office management and administration; budgeting techniques and procedures; research techniques and procedures; standard office equipment, including computer systems and software programs such as word processing and spreadsheets; principles and practices of social media. Skill to: Communicate effectively, both orally and in writing; respond to public community inquiries and interface with other government agencies; establish and maintain effective working relationships with the public, other County personnel, elected officials and other public and private agencies; participate in development of comprehensive public information programs; analyze and evaluate law enforcement public relations issues; design, write and edit promotional and informational materials; organize and maintain office/administrative systems and procedures; conduct independent research; define issues and recommend and implement solutions; collect, evaluate and summarize data; translate technical material and cases into common terms; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107041&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-aa3f434b164aa3439ed32d2c5a970b25
Office Specialist 2 (Social Services) Job ID: 106958 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $45,056.25 - $56,926.71 Hourly Pay Range: $23.105770 - $29.193184 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division in the Health, Housing, and Human Services Department is seeking an Office Specialist 2 to provide reception, program, and administrative support to staff, clients, and the general public. This position will provide front desk reception support, information, and assistance for the Social Services Division, but a majority of the support duties will focus on complex data entry, monitoring, corrections, and interpretation for compliance with program requirements, explaining technical information requiring the interpretation of office or program policies and procedures to assist the public, and organization, maintenance, and management of files, documents, records, and office supplies. An ideal candidate will have demonstrated work experience with complex data and information entry, monitoring, recordkeeping, and reporting in accordance with various program requirements, as well as familiarity and ease interacting with diverse populations, both in person and on the phone, while providing highest level customer service. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position At least one (1) year of customer service experience At least one (1) year of complex data entry experience including accurate and timely data entry into spreadsheets, databases, and other formats, along with ability to identify inconsistencies or errors in documentation and report to the appropriate program or administrative staff as needed Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy Must pass a criminal history check which may include national or state fingerprint records check Preferred Special Qualifications/ Transferrable Skills:* Experience with HMIS (Homeless Management Information System) and procurement systems Experience processing accounting and purchasing information and documents Experience working in a social services and/or human services setting Bilingual skills *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff members; meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; determines when to refer clients and the public to appropriate staff for assistance. Monitors and documents information and data in accordance with program requirements; enters data into reporting databases or spreadsheets and makes adjustments or corrections to records as needed; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Sorts, arranges, files, and maintains documents and records; reviews files for completeness and accuracy; updates and purges files according to department/division guidelines. Independently consults with program and office staff to establish and revise clerical systems, files, and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Orders and maintains adequate office supplies; processes accounting and purchasing information and documents. Provides assistance scheduling and setting up conference rooms for meetings and events. REQUIRED KNOWLEDGE AND SKILLS Considerable knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Accurate and timely data entry into spreadsheets, databases, and other formats. Able to identify inconsistencies or errors in documentation and report to the appropriate program or administrative staff as needed. Some knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106958&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3535af5d64313c4698b71c1615f16547
Full Time
Office Specialist 2 (Social Services) Job ID: 106958 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023 . PAY AND BENEFITS Annual Pay Range: $45,056.25 - $56,926.71 Hourly Pay Range: $23.105770 - $29.193184 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division in the Health, Housing, and Human Services Department is seeking an Office Specialist 2 to provide reception, program, and administrative support to staff, clients, and the general public. This position will provide front desk reception support, information, and assistance for the Social Services Division, but a majority of the support duties will focus on complex data entry, monitoring, corrections, and interpretation for compliance with program requirements, explaining technical information requiring the interpretation of office or program policies and procedures to assist the public, and organization, maintenance, and management of files, documents, records, and office supplies. An ideal candidate will have demonstrated work experience with complex data and information entry, monitoring, recordkeeping, and reporting in accordance with various program requirements, as well as familiarity and ease interacting with diverse populations, both in person and on the phone, while providing highest level customer service. Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position At least one (1) year of customer service experience At least one (1) year of complex data entry experience including accurate and timely data entry into spreadsheets, databases, and other formats, along with ability to identify inconsistencies or errors in documentation and report to the appropriate program or administrative staff as needed Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy Must pass a criminal history check which may include national or state fingerprint records check Preferred Special Qualifications/ Transferrable Skills:* Experience with HMIS (Homeless Management Information System) and procurement systems Experience processing accounting and purchasing information and documents Experience working in a social services and/or human services setting Bilingual skills *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Receives, transfers or refers calls to appropriate sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; schedules appointments for clients with appropriate staff members; meets and greets the general public and/or clients and directs individuals to appropriate staff; checks in and processes clients in preparation for appointments; determines when to refer clients and the public to appropriate staff for assistance. Monitors and documents information and data in accordance with program requirements; enters data into reporting databases or spreadsheets and makes adjustments or corrections to records as needed; examines and edits data for completeness and accuracy; corrects error in math, names, addresses, and other input data; interprets data for proper input to program formats; proofreads reports to verify accuracy of input. Sorts, arranges, files, and maintains documents and records; reviews files for completeness and accuracy; updates and purges files according to department/division guidelines. Independently consults with program and office staff to establish and revise clerical systems, files, and recordkeeping procedures to meet specific program needs; presents and/or interprets information to supervisor or staff if necessary. Orders and maintains adequate office supplies; processes accounting and purchasing information and documents. Provides assistance scheduling and setting up conference rooms for meetings and events. REQUIRED KNOWLEDGE AND SKILLS Considerable knowledge of: Accepted office practices, procedures and techniques; Basic English composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes. Accurate and timely data entry into spreadsheets, databases, and other formats. Able to identify inconsistencies or errors in documentation and report to the appropriate program or administrative staff as needed. Some knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106958&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3535af5d64313c4698b71c1615f16547
Mental Health Specialist (Aid and Assist Team) Job ID: 106965 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting has been extended and is now open until 11:59 p.m. (Pacific Time) on Wednesday, May 10, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed) Hourly Pay Range: $38.378872 - $48.551052 Annually Pay Range: $79,828.05 - $100,986.19 Mental Health Specialist 1 (unlicensed) Hourly Pay Range: $31.684244 - $40.231635 Annual Pay Range: $65,903.23 - $83,681.80 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. With the Clackamas County Federally Qualified Health Centers (FQHCs), you may be eligible for loan forgiveness, re-payment and scholarship opportunities through Health Resources & Services Administration (HRSA) and/or the Oregon Office of Rural Health (Oregon Medicaid Primary Care Loan Repayment Program). In addition, there may be options for loan forgiveness while working with a government/public agency with the Public Service Loan Forgiveness (PSLF) program. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Health Division (CCBHD) is seeking an energetic and adaptable mental health professional to join our Aid and Assist Team. This is an interdisciplinary team of Qualified Mental Health Professionals (QMHPs), a Qualified Mental Health Associate (QMHA) and a Forensic Peer Support Specialist who work together to provide consultation, coordination and restoration services for individuals in the competency restoration process. Referrals are made by the Court through the Aid and Assist docket. The Aid and Assist Team will be focusing on Community Restoration, including providing case management services, Community Consultations for individuals in jail custody or in the community, coordinating housing, and Legal Skills training. The clinician in this position will act as "Designee of the Director of the Community Mental Health Program" per ORS 161.365 and 161.370 and OAR 309-088-0105 through 309-088-0146 for the purpose of providing Community Consultation screenings of individuals who have been found to lack competency to stand trial in criminal proceedings in order to determine whether services and supports exist to allow for restoration of competency in the community rather than the Oregon State Hospital (OSH). This position will also provide Restoration Services per the requirements of the OARs as well as MHS Service Code 04 (Aid and Assist Client Services), including legal skills training, coordination with OSH Forensic Evaluation Services, and assistance with access to resources. Additionally, this position will collaborate and coordinate with community and State partners including Clackamas County Jail, treatment and residential providers, and the Oregon State Hospital as required by OARs and contract. The ideal candidate will have experience, knowledge and a commitment to serving a diverse population while promoting equity, diversity and inclusion. Experience working collaboratively with community partners, collateral service providers, law enforcement agencies and co-workers and have experience working with clients involved in the criminal justice system. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A ”Qualified Mental Health Professional" (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: Bachelor's degree in nursing and licensed by the State of Oregon; Bachelor's degree in occupational therapy and licensed by the State of Oregon; Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in a behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting a mental status examination, complete a five axis DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. Licensed as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist (PsyD) If Unlicensed , must have minimum two (2) years of relevant experience to successfully perform the duties of this position. Must also receive licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD) within four (4) years of hire. At least 1 year experience providing assessment, triage, and crisis intervention with individuals who are in mental health crisis At least 1 year experience assessing risk for suicide and/or danger to self or others At least 1 year experience working in a community based setting (ie: mobile outreach or crisis assessment, in-home counseling, emergency department, crisis clinics) Basic Life Support (BLS) certification Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a comprehensive Sheriff's Office Background prior to employment. The background process involves a complete Statement of Personal History (SPH) for those who are referred to a department interview. Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual English/Spanish Two (2) or more years experience providing assessment, triage, and crisis intervention with individuals who are in mental health crisis Two (2) or more years experience assessing risk for suicide and/or danger to self or others Two (2) or more years experience working in a community based setting (ie: mobile outreach or crisis assessment, in-home counseling, emergency department, crisis clinics) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Provide Community Consultations as ordered by the court per ORS 161.365 and 161.370 to determine whether services and supports exists to allow individuals found unable to Aid and Assist to be restored in the community. Provide legal skills training for individuals in Community Restoration, including training on court room procedures, roles, language and potential outcomes of the court process Act as part of a team to assist individuals entering Community Restoration with connection to community based services and increasing supports, including in-reach to individuals who are incarcerated and outreach to individuals in the community. Coordinate with attorneys, jail, corrections, courts, providers, and other collateral supports as needed and as required by the OARs and OHA contract. In person emergent, urgent, and ad hoc crisis intervention and safety assessment (including crisis case management) as needed for individuals experiencing symptoms of mental health who are incarcerated or involved with the Aid and Assist process, including Director's Designee assessments per ORS 426.233. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Accepted principles and theories of human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION If selected as a final candidate, you will be required to submit all State Professional Licenses/Certificates, DEA, National Board Certifications, Educational Commission for Foreign Medical Graduates (ECFMG), BLS and/or ACLS level CPR, and degrees (as applicable). Credentialing and Provider Enrollment processes will be completed prior to hire with the help of our Health Centers Credentialing team. This position will require possession of a current certification as a Qualified Medical Health Professional (QMHP) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO). This position also requires possession of current Basic Life Support (BLS) certification and the ability to maintain certification throughout employment. RECRUITING QUESTIONS? Jimmy Henry, HR Analyst | Recruitment & Selection JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106965&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ca02e1989fa8584d98db84a4014a6951
Full Time
Mental Health Specialist (Aid and Assist Team) Job ID: 106965 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting has been extended and is now open until 11:59 p.m. (Pacific Time) on Wednesday, May 10, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Mental Health Specialist 2 (licensed) Hourly Pay Range: $38.378872 - $48.551052 Annually Pay Range: $79,828.05 - $100,986.19 Mental Health Specialist 1 (unlicensed) Hourly Pay Range: $31.684244 - $40.231635 Annual Pay Range: $65,903.23 - $83,681.80 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. With the Clackamas County Federally Qualified Health Centers (FQHCs), you may be eligible for loan forgiveness, re-payment and scholarship opportunities through Health Resources & Services Administration (HRSA) and/or the Oregon Office of Rural Health (Oregon Medicaid Primary Care Loan Repayment Program). In addition, there may be options for loan forgiveness while working with a government/public agency with the Public Service Loan Forgiveness (PSLF) program. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Behavioral Health Division (CCBHD) is seeking an energetic and adaptable mental health professional to join our Aid and Assist Team. This is an interdisciplinary team of Qualified Mental Health Professionals (QMHPs), a Qualified Mental Health Associate (QMHA) and a Forensic Peer Support Specialist who work together to provide consultation, coordination and restoration services for individuals in the competency restoration process. Referrals are made by the Court through the Aid and Assist docket. The Aid and Assist Team will be focusing on Community Restoration, including providing case management services, Community Consultations for individuals in jail custody or in the community, coordinating housing, and Legal Skills training. The clinician in this position will act as "Designee of the Director of the Community Mental Health Program" per ORS 161.365 and 161.370 and OAR 309-088-0105 through 309-088-0146 for the purpose of providing Community Consultation screenings of individuals who have been found to lack competency to stand trial in criminal proceedings in order to determine whether services and supports exist to allow for restoration of competency in the community rather than the Oregon State Hospital (OSH). This position will also provide Restoration Services per the requirements of the OARs as well as MHS Service Code 04 (Aid and Assist Client Services), including legal skills training, coordination with OSH Forensic Evaluation Services, and assistance with access to resources. Additionally, this position will collaborate and coordinate with community and State partners including Clackamas County Jail, treatment and residential providers, and the Oregon State Hospital as required by OARs and contract. The ideal candidate will have experience, knowledge and a commitment to serving a diverse population while promoting equity, diversity and inclusion. Experience working collaboratively with community partners, collateral service providers, law enforcement agencies and co-workers and have experience working with clients involved in the criminal justice system. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A ”Qualified Mental Health Professional" (QMHP) means a Licensed Medical Provider or any other person meeting one or more of the following minimum qualifications as authorized by the Local Mental Health Authority or designee: Bachelor's degree in nursing and licensed by the State of Oregon; Bachelor's degree in occupational therapy and licensed by the State of Oregon; Graduate degree in psychology; Graduate degree in social work; Graduate degree in recreational, art, or music therapy; or Graduate degree in a behavioral science field. QMHPs must demonstrate the ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural, social and work relationships, and conducting a mental status examination, complete a five axis DSM diagnosis, write and supervise the implementation of a ISSP and provide individual, family or group therapy within the scope of their training. Licensed as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist (PsyD) If Unlicensed , must have minimum two (2) years of relevant experience to successfully perform the duties of this position. Must also receive licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT) or Licensed Psychologist (PsyD or PHD) within four (4) years of hire. At least 1 year experience providing assessment, triage, and crisis intervention with individuals who are in mental health crisis At least 1 year experience assessing risk for suicide and/or danger to self or others At least 1 year experience working in a community based setting (ie: mobile outreach or crisis assessment, in-home counseling, emergency department, crisis clinics) Basic Life Support (BLS) certification Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a comprehensive Sheriff's Office Background prior to employment. The background process involves a complete Statement of Personal History (SPH) for those who are referred to a department interview. Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Bilingual English/Spanish Two (2) or more years experience providing assessment, triage, and crisis intervention with individuals who are in mental health crisis Two (2) or more years experience assessing risk for suicide and/or danger to self or others Two (2) or more years experience working in a community based setting (ie: mobile outreach or crisis assessment, in-home counseling, emergency department, crisis clinics) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to: Provide Community Consultations as ordered by the court per ORS 161.365 and 161.370 to determine whether services and supports exists to allow individuals found unable to Aid and Assist to be restored in the community. Provide legal skills training for individuals in Community Restoration, including training on court room procedures, roles, language and potential outcomes of the court process Act as part of a team to assist individuals entering Community Restoration with connection to community based services and increasing supports, including in-reach to individuals who are incarcerated and outreach to individuals in the community. Coordinate with attorneys, jail, corrections, courts, providers, and other collateral supports as needed and as required by the OARs and OHA contract. In person emergent, urgent, and ad hoc crisis intervention and safety assessment (including crisis case management) as needed for individuals experiencing symptoms of mental health who are incarcerated or involved with the Aid and Assist process, including Director's Designee assessments per ORS 426.233. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Accepted principles and theories of human behavior, personality and development, and social interaction and development; techniques and procedures employed in diagnosing, evaluating, modifying and motivating human behavior; principles and techniques of group and individual therapy; principles and methods of community intervention; techniques of identifying and utilizing community resources; case management methods and techniques; rules, laws, regulations, and ethics governing the treatment of mental patients and clients; office equipment, including personal computers and software programs. Skill to: Apply social and psychological theories of behavior and personality to the treatment of difficult mental and emotional disorders and handicaps; diagnose, evaluate and implement a treatment plan and monitor the client's progress toward established goals; analyze and evaluate social, psychological, and physical factors affecting clients and their families; treat clients and their families in order to enhance their social, psychological, and physical functioning; communicate effectively, both orally and in writing; make formal presentations to the public, community groups, and other mental health professionals; work effectively as a member of a professional mental health team to diagnose and treat clients; keep accurate and timely records; operate computer software and other office equipment; establish and maintain effective relationships. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION If selected as a final candidate, you will be required to submit all State Professional Licenses/Certificates, DEA, National Board Certifications, Educational Commission for Foreign Medical Graduates (ECFMG), BLS and/or ACLS level CPR, and degrees (as applicable). Credentialing and Provider Enrollment processes will be completed prior to hire with the help of our Health Centers Credentialing team. This position will require possession of a current certification as a Qualified Medical Health Professional (QMHP) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO). This position also requires possession of current Basic Life Support (BLS) certification and the ability to maintain certification throughout employment. RECRUITING QUESTIONS? Jimmy Henry, HR Analyst | Recruitment & Selection JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106965&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ca02e1989fa8584d98db84a4014a6951