Program Manager at Men's Shelter

  • Compass Housing Alliance
  • Seattle, WA
Full Time Customer Service Health Care Hospitality Nonprofit Program Management

Job Description

ABOUT THE POSITION: This position oversees all aspects of the assigned program, which directly addresses residents’ barriers and enable a smooth transition from homelessness or unstable housing into permanent supportive housing. The Program Manager ensures service delivery consistent with the Compass mission, values, and vision through appropriate planning, implementation, operation, and evaluation of assigned program. The Program Manager also seeks meaningful cross-program collaborations through knowledge of other agency programs, initiatives and strategic plans. The Program Manager is expected to provide on-site case management, schedule management, and supervision of program staff.

ABOUT THE PROGRAM: Blaine Center Men’s Shelter provides a safe, warm place to sleep for 60 male-identifying individuals experiencing homelessness. Guests are served dinner and breakfast and have access to case management and support services and hygiene care. Blaine Center is a 24-hour shelter and day facility that provides guests access to housing-focused program services. Access to Blaine Center is by in-person referral only, from partner organizations and our Client Services Office in Pioneer Square.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit

LOCATION: Seattle Center (Seattle, WA)

REPORTS TO: Director of Emergency Services


SCHEDULE: Weekdays plus evenings and weekends as needed (on-call for emergencies & staffing needs)

SALARY RANGE: DOE and within Compass ranges

BENEFITS INCLUDED:  Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 10 Paid Holidays, Retirement Plan, Employee Assistance Program.


  • A bachelor’s degree is strongly desired, master’s preferred in social work or related field, or relevant work experience, certificate and/or equivalent continuing professional development or education.

  • A minimum of 4 years’ experience in a human service setting with homelessness or supportive housing, mental illness, substance abuse, employment, or domestic violence organization, desired.

  • A minimum of 2 years’ experience in direct supervision/management of people, desired.

  • Experience in developing and enforcing operating and services procedures, identifying and implementing best practices in working with homeless individuals, required.

  • Experience in outreach, case management and other direct service delivery for homeless families and individuals, required.

  • Experience in grant writing and contract negotiation, desired.

  • Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, required.


Visit our website and complete an application at

Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at

Requisition Number