Employment Practitioner - Case Manager

  • Career Path Services
  • Kent, Washington, USA
Full Time Professional Services

Job Description

Are you ready to help clients break the spirit of poverty through the dignity of work? As an Employment Practitioner, that's just what you'll do.

A collaborator. An inspirational leader. An entrepreneur. Someone who is driven to do heart-work and provide performance excellence, with integrity. Successful Employment Practitioners - Case Managers are dedicated to delivering personalized support services to people and businesses in need.

You'll help clients feel comfortable and confident while delivering comprehensive employment training, job placement, and follow-up services to a caseload of job seekers and employers. On any given day, you'll work to build a stronger community by helping job seekers eliminate barriers and connect to employment, and by helping employers find the talent they need for their businesses to grow and thrive.

In other words, Career Path Services is looking for an Employment Case Manager in Kent to join our team, to be an ambassador of hope.


The major responsibilities of this position include, but are not limited to:

  • Recruit program participants through engaging and building relationships with referral source.
  • Sit down with a potential participant to determine eligibility for the program.
  • Customize a service plans for program participants using program model service components.
  • Help participants progress through their service plan using funded and unfunded activities aimed at preparing participants for unsubsidized employment.
  • Build strong, mutually beneficial relationships with employers to identify job openings and assist in developing and implementing hiring, retention and wage progression plans.
  • Input data on the days' registrations/enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system.
  • Gather data, analyze, and report on program success, including adjusting goals and strategies as appropriate.


We look for individuals who exhibit our organizational core competencies and who have the knowledge of, or ability to learn the key technical competencies and skills for this job.

Technical Competencies and Skills

  • Business and Economic Development Intelligence: fosters interagency relationships and understands the role of workforce development in economic development.
  • Career Development Principles: identifies and develops the information and training plans individuals need, including assessment, career exploration, and skill development, in order to make realistic career decisions and address employer and job-seeker needs; makes appropriate referrals.
  • Diversity in Workforce Development: adapts materials and services to address diverse needs of customers; creates an environment that enables all individuals to contribute to their fullest potential; and understands the special employment needs of diverse groups.
  • Labor Market Information and Intelligence: accesses, analyzes, and uses local, state, and national labor market information delivery systems and databases to support employers, job seekers, and staff to develop opportunities.
  • Program Implementation Principles & Strategies: applies principles of caseload management to successfully work with large numbers of people.
  • Workforce Development Structure, Policies, and Programs: demonstrates knowledge of federal, state, and local workforce development programs, funding guidelines, and workforce development codes; delivers appropriate services; and understands how their own work impacts the system’s goals. 

Organizational Core Values

  • Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
  • Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
  • Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
  • Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
  • Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
  • Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.



  • High School Diploma or GED
  • Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
  • Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
  • Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
  • Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver’s license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter. 


  • A Bachelor’s Degree in:  Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology.  Appropriate work experience may be substituted for the education requirement. 
  • Certified Workforce Development Professional (CWDP).
  • Demonstrated success working in a performance based system.
  • Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
  • Experience in public speaking and presentations to a diverse community.  

In the spirit of generosity for our employees, we have developed a leading benefit package to attract employees, take care of them while working for us, and to ensure they can in turn take care of their families:

  • Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
  • Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
  • Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
  • 403(b) Retirement Plan with a leading employer discretionary contribution
  • Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
  • 11 Paid Holidays, including Floating Holiday and Birthday Holiday
  • Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
  • Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program


Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA.  As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees' service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence. 

Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388. 

Empowering People. Enhancing Workforce. Enriching Communities.

Education Requirements

G.E.D., High School Diploma


$46,863 Annually

Internal Posting ID