Risk Control Consultant Supervisor

  • Church Mutual Insurance Company
  • Denver, CO, USA
  • 352 views
Full Time Insurance

Job Description

Oversight of day-to-day activities for a team of risk control consultants.  Assign service visits, monitor workloads and productivity and provide guidance to attain quantity and quality metrics.  Conduct service quality reviews and discuss results. Complete joint visits with consultants to review performance at customer visits.  Coach and mentor to enhance knowledge and growth of staff.  Responsible for hiring, onboarding, performance reviews, salary administration, etc of the team.  Provide leadership for change management and serve/lead on projects to improve risk control services.  Lead in the development of relationships with customers and corporate functions.

 

 Duties and Responsibilities:

  • Oversight of day-to-day activities for the team of risk control consultants.  Assign service visits and monitor workloads and productivity and provide guidance to attain quantity and quality metrics.

  • Responsible for the attainment of quality metrics developed for risk control consultants.  Conduct quality audits and provide results/discussions.  Review consultant's performance at customer visits, providing guidance on accuracy, consulting, and relationship building.

  • Manage the human resources function for all reports.  Provide coaching and mentoring on a regular basis to enhance knowledge and growth.  Responsible for hiring, disciplinary action, onboarding, reviews, and personnel actions.

  • Provide leadership for changes, make suggestions, and serve/lead on projects that will improve the effectiveness and efficiency of risk control services.  Complete all projects on time and on budget.

  • Provide technical loss control knowledge for customers and staff.

  • Lead in the development of relationships with other corporate functions and customers.  Be a role model of professional collaboration and service.

  • Automobile and air travel with overnight stays.

 

Essential Functions:

  • Oversight of day-to-day activities for risk control consultants.
  • Assign service visits and monitor workloads and productivity and provide guidance to attain quantity metrics.

  • Conduct quality audits and discuss and review performance at customer visits.
  • Coach and mentor to enhance knowledge and growth of staff.  Responsible for hiring, onboarding, performance reviews, salary administration, etc of the team.

  • Provide leadership for change management and serve/lead on projects to improve risk control services.
  • Lead in the development of relationships with customers and corporate functions.

  • Some travel and overnight stays is required.

  • Maintain a valid driver's license.

Required Skills

Leadership skills, including an ability to mentor, coach, and manage.

  • Demonstrated people relationship building skills, including strong listening skills.
  • Ability to effectively communicate, including technical knowledge, in both written and verbal formats.
  • Demonstrated desire and commitment to continually learn, accept new challenges, and strive for personal improvement/growth.
  • Proven time management and detailed organization skills.
  • Ability to lead in a changing environment.
  • Ability to problem solve and negotiate to solutions.
  • Ability to think creatively to enhance service opportunities.
  • Ability to travel as necessary.
  • Knowledge of standard software tools and ability to learn new tools.
  • Knowledge of loss control techniques and ability to research solutions.
  • Support and implement company philosophies, goals, and objectives.
  • Ability to deal with confrontation and work to a solid resolution.
  • Ability to maintain confidentiality.

Required Experience

  • Bachelor's degree is required; significant industry experience with a high school diploma may be considered in place of a bachelor's degree.
  • Evidence of continuing education in the insurance industry is desired.
  • Demonstrated ability to provide leadership is required.  Formal supervisor experience will be a plus.
  • Proven ability in a risk control environment, typically demonstrated with at least five years' experience in a risk control function, is required.

 

Church Mutual Insurance Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Occupations

General Business

Education Requirements

G.E.D., High School Diploma

Salary

To be discussed

Tracking ID

1804

Requisition Number

1804

Internal Job ID

1,804

Internal Posting ID

1,804