Bilingual Research Associate

  • Exploratorium
  • San Francisco, CA, USA
Full Time Research

Job Description



The Research Associate provides in-house research and evaluation support for specific Exploratorium projects requiring proficient language skills in either Spanish or Chinese dialects common to San Francisco (Mandarin or Cantonese). Participating as a member of a collaborative project team, the Research Associate designs and carries out project-appropriate evaluation studies in both English and the second language (Spanish or Chinese). The Research Associate is responsible for implementing the studies, including coordinating and training others to assist in these efforts. The Research Associate prepares written reports and may represent the Exploratorium at conferences and outside meetings. The Research Associate assists more senior staff in the development of project-based research projects as well as new grant proposals. Applicants for this position must be fluent and biliterate in English and the second language. The position reports to the Director of Visitor Research and Evaluation.



  • Work collaboratively with project teams, senior staff and external partners as appropriate to implement research and evaluation goals
  • Assist in the design and carry out the implementation of front-end, formative and remedial evaluation studies, including developing protocols, collecting, entering, coding and analyzing data
  • Conduct open-ended interviews (both oral and written) in English and Spanish or Chinese with visitors and others
  • Solicit written consent from visitors to be audiotaped in English and Spanish or Chinese
  • Conduct literature reviews to support research and evaluation efforts
  • Coordinate and train staff and volunteers for evaluation studies as needed
  • Generate written documentation of project research and evaluation process and results
  • Represent Exploratorium work internally, and at conferences and other professional meetings
  • Contribute to the development of proposals for new research and evaluation projects
  • As appropriate to specific projects, coordinate with external partners, participating in meetings and sharing information
  • Other duties, as assigned



  • Masters Degree, preferably in social science, education, or related field, or equivalent experience
  • Minimum 2 years experience in educational research and evaluation, preferably in museums or other informal educational environments
  • Fluent and biliterate in English and Spanish or Chinese (assessment will be administered); bicultural a strong plus
  • Ability to review, transcribe, and translate data from Spanish or Chinese into English
  • Demonstrated experience, flexibility, and outstanding skills in working collaboratively, especially on project teams
  • Experience in contributing to research or evaluation plans, data collection protocols and instruments
  • Excellent written and oral communications skills
  • Experience in conducting in-depth literature reviews, coding qualitative data and using statistics to conduct basic analyses
  • Work is accurate, rigorous, and detail-oriented
  • Technology fluency in using the web, apps, as well as data analysis software such as SPSS and Excel
  • Ability to move from place to place; use a computer terminal and telephone; able to lift and carry up to 25 pounds short distances; can bend, twist, reach, grasp; can recruit participants on the museum floor for long periods of time


Open until December 14th, 2018.


This is a fixed-term, full-time (37.5 hours per week), exempt, union position, which includes benefits. The fixed-term is scheduled to begin January 1, 2019 and end December 31, 2021. Please, no phone calls in regards to this job.


The Exploratorium is committed to providing equal employment without regard to race, color, religious expression, sex, sexual orientation, gender identity or expression, national origin, age, disability, ancestry, genetic information, citizenship, marital status, pregnancy, veteran’s status or any other class protected by applicable law.

The Exploratorium will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.

Education Requirements

Master's Degree