Finance & Operations Associate

  • Character Lab
  • Philadelphia, PA, USA
Full Time Accounting Budgeting Finance Nonprofit Operations

Job Description

Character Lab is looking for a Finance & Operations Associate. Reporting to the Director of Operations & Finance, the Finance & Operations Associate will support the financial and operational needs of the organization. This is an exciting opportunity for a results-oriented, innovative professional to have a tremendous impact by ensuring Character Lab develops and maintains the systems to achieve dramatic results and growth.

The Finance & Operations Associate will have strong input into many of our financial processes, including the development of financial management systems, reporting schedules, and grants management. They will analyze our financial information on a regular basis to ensure that resources are allocated efficiently and effectively. This person will also manage key external relationships, for example, with our HR/accounting vendors. In close collaboration with the Director of Operations & Finance and COO, they will be encouraged to make recommendations for process improvements as necessary.


  • In partnership with the Director of Operations & Finance, develop and maintain operational and financial management systems, processes, and policies

  • Analyze financial information to support resource allocation decisions and operational planning

  • Support the Director of Operations & Finance in preparing and monitoring Character Lab’s annual budget

  • Ensure timely payments to vendors and contractors and reimbursement requests, working with 4th Sector Solutions (outsourced support) and our bank

  • Support the Director of Operations & Finance and Chief Operating Officer in general financial compliance and reporting (e.g. 510(c)3 status, audit)

  • Monitor budgets of all grant awards, and prepare financial records for all grant-related reporting

  • Manage legacy researcher grantor/grantee payment contracts

  • Manage and support staff on traditional HR issues, in partnership with 4th Sector Solutions (e.g., payroll, employee benefits, and insurance)

  • Serve as liaison to University of Pennsylvania financial office

  • Additional responsibilities as assigned


  • Bachelor’s degree and 3+ years of professional experience in finance, operations, or nonprofit management

  • Detailed understanding of financial & operational systems and procedures

  • Ability to think strategically and identify system improvements

  • Excellent interpersonal and communication skills

  • Exceptional organizational and project management skills

  • Strong attention to detail

  • Highly proficient in Microsoft platform (Word, Excel, PowerPoint) and G Suite platform (Google Docs, Sheets, Slides)

  • Fierce work ethic and sense of purpose, with the ability to work well as part of a dynamic start-up


Auditing, Fundraising, General Business

Education Requirements

G.E.D., High School Diploma, Professional Certification, Associate Degree, Bachelor's Degree