Overview of the Communications Office
With public outreach and education as the foundation of their work, the Communications Department is focused on developing and implementing strategic communication and marketing plans to support a variety of projects. Through close collaboration and coordination with internal project managers, outside stakeholders, and member agencies, the team provides professional expertise for all public involvement and outreach, marketing, promotions, publicity, and media efforts to build awareness and gain support for the agency’s programs and projects including regional highway, transit, and active transportation system investments, the design and implementation of capital projects, long-range regional planning, environmental management, toll road operations and traffic-reduction initiatives, and inter-governmental coordination. Examples of current major agency projects include the under-construction 11-mile extension of the Mid-Coast Trolley from Downtown San Diego through the communities of Linda Vista, Clairemont, La Jolla, and University City; Bus Rapid Transit service in the I-15 and I-805 corridors, infrastructure for extended FasTrak service throughout the region, regional traveler information services through iCommute and 511, and San Diego Forward: The Regional Plan.
Public Outreach Officer Role
The Public Outreach Officer will coordinate public involvement and information strategies that promote the Mid-Coast Trolley Project and ensure a strong, positive identity among all audiences. This work includes coordinating multiple concurrent projects, developing and implementing outreach and communication plans, responding to requests for information, developing news stories for mass media, and contributing to a variety of internal and external publications.
This is a Limited-Term employment opportunity and it is expected to be funded through June 30, 2022. Limited-Term Employees are considered to be “at-will” and receive many of the benefits of Regular employees.
This position will be based in the downtown SANDAG office and at the Mid-Coast Trolley construction offices in University City along the Mid Coast Trolley project corridor. Time will be spent at construction sites and community meetings.
This opportunity is ideal for an experienced communications professional with an interest in furthering their expertise in public outreach programs for large-scale capital development projects. We anticipate significant career development will occur while working on the types of duties and responsibilities described below and through mentoring and close collaboration with senior staff. Examples of primary responsibilities for this position include:
Experience and Qualifications
Numerous factors contribute to an individual’s ability to be successful in any given role. For this position, we are searching for an articulate, outgoing, and conscientious candidate experienced in all aspects of public communication and outreach programs, event coordination, and customer service. Strong project management, writing, and public speaking skills, and the ability to exercise discretion, judgment, and diplomacy when working with clients and staff are key characteristics.
The minimum education, training, and experience qualifications include a bachelor’s degree with major coursework in journalism, communications, marketing, planning, or a related field, and one to four years of progressive career development in a fast-paced communication/public information environment, preferably supporting regional planning and/or capital improvement projects.
The following information describes the specific types of career experiences that are most relevant to this position.
Salary and Benefits
SANDAG rewards the efforts of its employees with a comprehensive compensation package. Competitive salaries are supplemented with a flexible and generous offering of health, financial security, and time-off benefits to meet the work and life needs of employees and their families.
This Public Outreach Officer position will be filled at the I, II, or Associate level depending on the qualifications and experience of the selected candidate. The annual salary ranges are: Public Outreach Officer I - $44,011 to $70,417 per year; Public Outreach Officer II - $48,522 to $77,635 per year; Associate Public Outreach Officer - $53,496 to $85,593 per year.
Our benefits include traditional health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. To support the need to rest and rejuvenate, employees are provided with a bank of paid time off in addition to paid holidays. Contributions to financial security are provided through a pension plan and deferred compensation program
We encourage all interested candidates to apply for this position by completing a SANDAG Employment Application form and providing responses to the supplemental questions. Resumes, cover letters, and work samples may be submitted in addition to the Employment Application but are not a substitute for this document.
The Employment Application can be downloaded in PDF format from the SANDAG website. Alternatively, a copy can be requested by calling (619) 699-1900 or emailing email@example.com. Completed applications and related materials can be submitted via email, fax, regular mail, courier, or delivered by hand. See our Careers / How to Apply webpage for additional information.
This position is Open until Filled. The first review of applications will begin on Friday, September 28, 2018.
In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring
an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at (619) 699-1900, (619) 699-1904 (TTY), fax (619) 699-6905, or firstname.lastname@example.org.
To help us further evaluate the skills and experience of individuals interested in this position, candidates are asked to respond to the Supplemental Questions below. The information can be up to 500 words per question and should be submitted with the Employment Application. This is considered a required component of the application; applications received without a response will be screened out of the selection process.
Candidate Selection and Notification
Following the first review date listed above, candidates will receive written confirmation that their application has been received. The hiring manager will begin reviewing and evaluating applications within a few days of the first review date. Based on this evaluation, the best qualified candidates will be invited to continue in the selection process. All candidates will receive written notification as to the final outcome of their application.
The SANDAG website contains a wealth of information about our various project and program areas. The Careers section of the site lists all of our current Job Openings as well as information on how to apply for positions and Frequently Asked Questions about our recruitment process.
In compliance with the Immigration Reform and Control Act of 1986, applicants hired by SANDAG must show acceptable proof of identity and evidence of authorization to work in the United States.
SANDAG is an Equal Opportunity Employer