Chief Operating Officer, Arnold Palmer Hospital for Children

  • MillicanSolutions, LLC
Full Time Executive Health Care Operations

Job Description

On behalf of Orlando Health, a $3.6 billion not-for-profit healthcare organization in Orlando, FL, MillicanSolutions is pleased to announce a search for an outstanding leader to be the new Chief Operating Officer for Arnold Palmer Hospital for Children (APH).

Reporting to Arnold Palmer Hospital’s president, Cary D’Ortona, the chief operating officer (COO) will be responsible for direct oversight of hospital operations, general services and support services.  The COO will ensure that areas of responsibility meet quality, strategic, customer service, budget and business development goals. In addition, the COO will assist in developing new business strategies to enhance market share, add new service lines and improve overall performance.

Essential Functions Include, but are not limited to:

  • Develops new business strategies to enhance market share and overall performance.
  • Works with management team and medical staff leadership, serving as a resource, to help reduce costs, enhance revenues and achieve effective integration, quality goals and objectives; analyzes and utilizes information to develop and support management decisions.
  • Provides strong leadership and direction to ensure that Arnold Palmer Hospital is operationally successful in the areas of quality and safety.
  • Develops and fosters effective collaboration between departments, medical staff leadership and affiliated partners to ensure an integrated approach to providing services.
  • Provides management oversight for the development of high-quality, cost-effective and integrated clinical programs within the hospital.
  • Assists with implementing medical staff growth, development plans and physician recruitment strategies. Interfaces with medical staff leadership and builds strong relationships with the medical staff.
  • Works with the president to develop basic objectives and operating plans of the business, both strategic and tactical, and provides exceptional execution of agreed-upon plans, ensuring the achievement of operational and fiscal goals.
  • Determines resource requirements and ensures efficient use of resources; prepares budgets; determines and forecasts capital and equipment needs for all areas of responsibility.

Candidate qualifications include, but are not limited to:

  • Master’s Degree in Health Administration, Business or related discipline
  • Minimum of eight (8) years of progressive management healthcare operational leadership experience with a substantial portion in pediatrics; also experience within an integrated healthcare system is preferred
  • A proven ability and record of leading an organization through change and expansion
  • Demonstrated success in improving operational performance in the areas of quality patient care and satisfaction, physician and employee satisfaction, and strong financial performance as measured through quantifiable metrics.
  • Knowledgeable of pediatric issues and innovations through active involvement/benchmarking with the Children’s Hospital Association
  • Previous experience in building a new hospital or large hospital expansion project preferred
  • Demonstrated ability and experience in leading a capital fund campaign are preferred.


For additional information about the position or to provide recommendations, please contact:

Jennifer L. Schaulin, Vice President, MillicanSolutions, LLC, at: 682-223-5782 or

Orlando Health is one of Florida’s most comprehensive private, not-for-profit healthcare networks. The diversified health system encompasses nine hospitals, a large multispecialty medical group (Orlando Health Medical Group) and a clinically integrated network (Orlando Health Network). With the recent affiliation with Lakeland Regional Health on October 1, 2017, Orlando Health has total revenues in excess of $3.6 billion annually, nearly 21,000 employees and a medical staff of more than 3,500 physicians. Orlando Health’s facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished the system as a healthcare leader for nearly 3 million Central Florida residents and millions of visitors annually. The system is accredited by The Joint Commission and has been delivering outstanding care to the citizens of Orlando and the growing surrounding communities of Central Florida since its founding in 1918. Additionally, Orlando Health provides more than $345 million annually in support of community health needs.

Arnold Palmer Hospital for Children (APH) has 156 beds. Caring for the patients at APH,  are 130 pediatric subspecialty physicians and 65 advanced practice providers in the following specialties: Critical Care, Endocrinology, Nephrology, Urology, Hematology/Oncology, Infectious Diseases, Pediatric Surgery, Cardiology, Cardiovascular Surgery, Pulmonology, Genetics, Developmental Pediatrics, Neurology, Emergency Medicine, Radiology, Otolaryngology, Anesthesiology,  Neurosurgery, Orthopedic Surgery, and Craniomaxillofacial Surgery.  Arnold Palmer Medical Center (APMC) Physician Group includes 82 pediatric subspecialty physicians that are directly employed by Orlando Health. U.S. News & World Report has ranked Arnold Palmer Hospital for Children in its 2017-2018 Best Children’s Hospitals rankings in five pediatric specialties. It is the only hospital in Orlando to be recognized so consistently.


General Business, Hospital Clinic Administration

Education Requirements

Master's Degree