Senior Systems Administrator - Windows

  • NCCI Holdings
  • Boca Raton, FL, USA
Full Time Consultant Engineering Information Technology

Job Description

Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. Learn about how you can contribute to our company’s success in the following position:

Job Purpose:
Responsible for supporting/designing operating applications and windows platform functions. Acts as a source for direction, training, and guidance for less-experienced staff. Participates in long range planning, budgeting, and working with staff to define operational procedures and policies. Position leads projects and consults on complex projects cross-functionally and provides on-going production system support.

Major Duties:
Technical Project Manager – responsible for maintaining critical Windows solutions and upgrades. Evaluates architecture based on our standards and proposes best solutions for our environment.

New Technology – implements more complex technologies that require cross platform knowledge of SQL, IIS, Security, Networks, SAN, Exchange, SharePoint, Active Directory and VMware.

Management/Tools Solutions – maintains/recommends implementation of monitoring/management solutions.

Problem Escalation – serves as 2nd level support for problem and resolution and communicates resolution to appropriate staff and management.

Installs new/rebuilds existing servers and configure hardware, peripherals, service settings, and security configurations, in accordance with build standards and vendor’s best practices and operations requirements.

Required Education, Experience, and Skills:
• Bachelor’s Degree and 8 years Windows Server and VMware Administrator experience in a medium to large systems environment including at least 2 years of prior work experience in Networks\Server\or Desktop.
• One or more of the following: Microsoft Certified Professional (MCP), Microsoft Certified System Administrator (MCSA), Microsoft Certified System Engineer (MCSE), Server+, Network+, VMware VCP
In lieu of degree, additional work experience and/or trade school or applicable certifications required.
• Excellent written and verbal communication skills.
• Ability to work in a 24x7 Server Support environment as required
• Ability to work well with a team and lead in complex and constantly changing environment.
• Solid knowledge of clustering, virtualization technologies, IIS, Active Directory, Messaging, SAN technologies, scripting, and development methodologies. In depth understanding of technical requirements of supported applications.
• Experience leading large and complex projects and collaborating with cross functional teams on projects.
• Ability to independently handle multiple tasks in order to meet or exceed department metrics on quality, production, timeliness and phone compliance.
• Ability to make independent decisions where the process steps are not clearly defined, or the work falls outside the standard procedures.
• Strong organizational, research, computer, and multi tasking skills required.
• Ability to work independently, as well as within a team environment.
• Ability to follow procedures while possessing and applying excellent judgment.
• Excellent written and verbal communication skills.
• Excellent listening and probing skills with the ability to interpret and clarify information being provided by customers.
• Ability to take on work outside comfort zone to develop skills for future assignments.

Preferred Education, Experience, and Skills:
• Bachelor’s Degree in computer information or related field.

At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment, guide our success.
Experience NCCI.

We require a drug screen and background check.
EEO/Smoke Free environment

Keywords: systems administrator, windows administrator, VMware, system engineer, network engineer, MCP, MCSA, MCSE, VCP

Education Requirements

Bachelor's Degree