The John F. Kennedy Center for Performing Arts
Washington DC
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Produce costumes for all Washington National Opera productions and maintain costume storage and production related spaces in a safe and efficient manner. Maintain a professional and supportive relationship with Washington National Opera Staff, Donors, Board of Directors, and related companies. Manage earned revenue through costume rentals and sales. Key Responsibilities Production Planning Consult with Costume Designers and Directors to establish parameters for each production regarding schedule, expectations, style, function, and materials. Analyze new costume designs, costumes to be rented, or costumes to be remounted. Determine cost and time feasibility, and identify any potential problems. Supervise and assist in the collection of critical facts for future productions. Communicate production information to the Costume Department in a timely fashion to ensure that production timelines can be set and adhered to. Budgeting and Finance Prepare annual budgets based on specific production, administrative, and facility needs, • Prepare reliable budget projections for future seasons. Manage all costume department activities within established budget parameters. Ensure that accounting records are detailed and accurate. Costume Personnel Supervise all costume employees to ensure that the Costume Department is operating in an efficient and professional manner. Ensure that all positions within the costume studio are filled as appropriate. Provide ongoing and annual appraisals of costume staff. Identify, interview, negotiate contracts, and hire new costume employees. Costume Production Develop a clear understanding of the production design to ensure the proper finish of all costume pieces. Guide and assist designers and costume staff as necessary to meet the needs of each production. Ensure that all costume fittings are conducted appropriately. Attend costume fittings as necessary. Ensure that all costumes are completed according to the specifications of the design and budget, and that they are delivered to the theater in a timely manner. Attend and participate in dress rehearsals and any accompanying note sessions, Communicate costume notes to the appropriate costume personnel. Ensure that complete and detailed records are kept for each production. Other Provide a safe and comfortable working environment for all costume staff. Oversee the proper and safe execution of all activities within the WNO Studio. Ensure that costume storage areas are maintained in a clean and organized manner, Attend and participate in all meetings as required. Provide costume support to other departments as necessary. Establish working relationships with other companies and vendors. Stay informed about industry standards and new products. Executive Staff Execute a high level of fiscal control, leadership, vision, and judgment. Participate in enhancing WNO’s current position in terms of institutional capacity, artistic vision, and revenue strategies. Contribute in planning the strategic direction of the company’s future. Plan, coordinate, and collaborate with WNO department heads concerning issues of organization, operating policy, and focus. Attend and provide reports to trustee and executive committee meetings as appropriate. Other duties as assigned. Key Qualifications Bachelor’s Degree in theater or comparable professional experience, with training in costume design and production. Must be highly motivated and a self-starter. Excellent organizational, interpersonal, and managerial skills. Excellent verbal and written communication skills. Must exercise good judgment, show initiative and handle sensitive data in a trustworthy manner. Discretion, maturity, and composure, especially under pressure. Ability to establish priorities and handle numerous assignments simultaneously. High standards and strong sense of responsibility. Ability to project, work within, and maintain a budget. Understanding of accounting and bookkeeping practices. Good working knowledge of costume history. Working knowledge of a variety of costume construction methods, materials and techniques. Comprehensive training in the safe operation of costume equipment, including industrial speed sewing machines and commercial steam irons. Knowledge of computerized information systems and their applications, including Microsoft Outlook, Microsoft Office and FileMaker Pro. Interest or knowledge in opera, music, and the performing arts.
Full Time Regular
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Produce costumes for all Washington National Opera productions and maintain costume storage and production related spaces in a safe and efficient manner. Maintain a professional and supportive relationship with Washington National Opera Staff, Donors, Board of Directors, and related companies. Manage earned revenue through costume rentals and sales. Key Responsibilities Production Planning Consult with Costume Designers and Directors to establish parameters for each production regarding schedule, expectations, style, function, and materials. Analyze new costume designs, costumes to be rented, or costumes to be remounted. Determine cost and time feasibility, and identify any potential problems. Supervise and assist in the collection of critical facts for future productions. Communicate production information to the Costume Department in a timely fashion to ensure that production timelines can be set and adhered to. Budgeting and Finance Prepare annual budgets based on specific production, administrative, and facility needs, • Prepare reliable budget projections for future seasons. Manage all costume department activities within established budget parameters. Ensure that accounting records are detailed and accurate. Costume Personnel Supervise all costume employees to ensure that the Costume Department is operating in an efficient and professional manner. Ensure that all positions within the costume studio are filled as appropriate. Provide ongoing and annual appraisals of costume staff. Identify, interview, negotiate contracts, and hire new costume employees. Costume Production Develop a clear understanding of the production design to ensure the proper finish of all costume pieces. Guide and assist designers and costume staff as necessary to meet the needs of each production. Ensure that all costume fittings are conducted appropriately. Attend costume fittings as necessary. Ensure that all costumes are completed according to the specifications of the design and budget, and that they are delivered to the theater in a timely manner. Attend and participate in dress rehearsals and any accompanying note sessions, Communicate costume notes to the appropriate costume personnel. Ensure that complete and detailed records are kept for each production. Other Provide a safe and comfortable working environment for all costume staff. Oversee the proper and safe execution of all activities within the WNO Studio. Ensure that costume storage areas are maintained in a clean and organized manner, Attend and participate in all meetings as required. Provide costume support to other departments as necessary. Establish working relationships with other companies and vendors. Stay informed about industry standards and new products. Executive Staff Execute a high level of fiscal control, leadership, vision, and judgment. Participate in enhancing WNO’s current position in terms of institutional capacity, artistic vision, and revenue strategies. Contribute in planning the strategic direction of the company’s future. Plan, coordinate, and collaborate with WNO department heads concerning issues of organization, operating policy, and focus. Attend and provide reports to trustee and executive committee meetings as appropriate. Other duties as assigned. Key Qualifications Bachelor’s Degree in theater or comparable professional experience, with training in costume design and production. Must be highly motivated and a self-starter. Excellent organizational, interpersonal, and managerial skills. Excellent verbal and written communication skills. Must exercise good judgment, show initiative and handle sensitive data in a trustworthy manner. Discretion, maturity, and composure, especially under pressure. Ability to establish priorities and handle numerous assignments simultaneously. High standards and strong sense of responsibility. Ability to project, work within, and maintain a budget. Understanding of accounting and bookkeeping practices. Good working knowledge of costume history. Working knowledge of a variety of costume construction methods, materials and techniques. Comprehensive training in the safe operation of costume equipment, including industrial speed sewing machines and commercial steam irons. Knowledge of computerized information systems and their applications, including Microsoft Outlook, Microsoft Office and FileMaker Pro. Interest or knowledge in opera, music, and the performing arts.
Cascade PBS is a non-profit public media organization. This position will drive new revenue for creative agency services supporting companies and nonprofits in the Pacific Northwest. Help clients solve marketing and communication challenges with video production, animation, editing, writing, brand consulting and more!
The revenue from the creative agency contributes to the operations and programming of Cascade PBS, a community-supported, locally-owned public media organization serving the Cascade region with PBS national programming, original local TV series, independent investigative journalism and a diverse range of community events.
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Salary: $42,000 base plus competitive commission structure ($42,000 - $100,000)
Location: Seattle - Must live in WA State, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Employer-paid Orca Pass
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Initiate, cultivate, and secure creative agency partnerships with companies and nonprofits through outside sales tactics.
Develop comprehensive knowledge of creative products, packaging and pricing.
Craft compelling sales message and sales materials in partnership with the Director of Sponsorship and Chief Creative Officer.
Plan and conduct sales presentations.
Negotiate and finalize contracts.
Secure clients and meet or exceed revenue goals.
Manage and grow ongoing client relationships.
Maintain up-to-date account and prospect information, including contact management information and affidavits.
Work with producers, editors, writers, animators and other creative team members to ensure client satisfaction.
Coordinate payment schedules with Accounts Receivable.
Plan and conduct team sales calls including staff from Creative Works, Sponsorship and other departments as needed.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent presentation skills and proven track record of sales success required
Must be comfortable with cold calls
Ability to multi-task, troubleshoot and deal with deadlines required
A working knowledge of audience research, contact management and traffic systems preferred
Working knowledge of MS Office (Word, Excel, and Outlook)
EDUCATION AND EXPERIENCE
Three years’ creative agency or business-to-business sales experience required
Familiarity with creative agency sales preferred
Experience in outside sales required
Established clients and/or contact list preferred
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to sit or stand for extended periods
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
Ability to work some evenings and weekends
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org .
Full Time
Cascade PBS is a non-profit public media organization. This position will drive new revenue for creative agency services supporting companies and nonprofits in the Pacific Northwest. Help clients solve marketing and communication challenges with video production, animation, editing, writing, brand consulting and more!
The revenue from the creative agency contributes to the operations and programming of Cascade PBS, a community-supported, locally-owned public media organization serving the Cascade region with PBS national programming, original local TV series, independent investigative journalism and a diverse range of community events.
Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Salary: $42,000 base plus competitive commission structure ($42,000 - $100,000)
Location: Seattle - Must live in WA State, hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Employer-paid Orca Pass
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Initiate, cultivate, and secure creative agency partnerships with companies and nonprofits through outside sales tactics.
Develop comprehensive knowledge of creative products, packaging and pricing.
Craft compelling sales message and sales materials in partnership with the Director of Sponsorship and Chief Creative Officer.
Plan and conduct sales presentations.
Negotiate and finalize contracts.
Secure clients and meet or exceed revenue goals.
Manage and grow ongoing client relationships.
Maintain up-to-date account and prospect information, including contact management information and affidavits.
Work with producers, editors, writers, animators and other creative team members to ensure client satisfaction.
Coordinate payment schedules with Accounts Receivable.
Plan and conduct team sales calls including staff from Creative Works, Sponsorship and other departments as needed.
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent presentation skills and proven track record of sales success required
Must be comfortable with cold calls
Ability to multi-task, troubleshoot and deal with deadlines required
A working knowledge of audience research, contact management and traffic systems preferred
Working knowledge of MS Office (Word, Excel, and Outlook)
EDUCATION AND EXPERIENCE
Three years’ creative agency or business-to-business sales experience required
Familiarity with creative agency sales preferred
Experience in outside sales required
Established clients and/or contact list preferred
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to sit or stand for extended periods
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job
Ability to work some evenings and weekends
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org .
The John F. Kennedy Center for Performing Arts
Washington DC
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Constituent Relations and Audience Development Manager will develop, facilitate, and manage programs to build new, diverse audiences for Washington National Opera, and to strengthen WNO’s relationships with affiliate groups that widen WNO’s audience and donor pipelines. These activities will be designed to generate increased net revenue for WNO, both in the short term and over the long term through the renewal and expansion of WNO’s audience and constituent base. These duties involve extensive independent responsibility for strategic planning, program creation, program management, and budget design and management. The Constituent Relations and Audience Development Manager will be responsible for developing consistent strategies for Audience Development across the organization, and seeking out opportunities to work with a range of institutional and community stakeholders to achieve the objectives in WNO’s Strategic Plan under “Audience Growth, Audience Diversity, and Audience Experience.” The Constituent Relations and Audience Development Manager will also help identify potential prospects for donor cultivation and will work closely with WNO’s Development Department and the Director of Administration and Governance to craft opportunities for deeper engagement. The Constituent Relations and Audience Development Manager will design, manage, and launch special projects and events as well as oversee continued work with WNO Affinity Groups and the Marketing and Audience Development Committee of the WNO Board of Trustees. This work will be achieved by working closely with WNO and Kennedy Center staff, WNO Affinity Groups, WNO Board of Trustee leaders, WNO General Director and Artistic Director, Production, Marketing, Development, Education, Press, Young Artist Program Departments, and key volunteer leaders. Key Responsibilities Affinity Group Development and Management: Independently coordinate with respective stakeholders on all aspects of day-to-day and long-term management for WNO’s existing affinity groups – BravO (WNO’s young professionals group), WNO’s Women Who Opera subscription group, and the WNO Women’s Committee. Ensure that these groups meet targets for generating net revenue for WNO through social events that support mainstage productions and/or raise funds to support WNO programs. Work with the Director of Administration and Governance to develop strategy, goals, and plans for each group, and develop tools for evaluating efficacy. Evaluate and pursue opportunities to create additional affiliate groups of WNO subscribers and single ticket buyers, with the goal of increasing the breadth and diversity of WNO’s audience. Audience Development Strategies and Events: Develop partnerships with community organizations and expand existing partnerships (e.g. with embassies, corporate sponsors, local alumni associations), to identify and cultivate potential new audiences throughout the Greater Washington area. Partner and cultivate relationships with existing groups, both in-house and outside (e.g., BravO, OPERA America’s Opera Teens, Kennedy Center MyTix, LINKS, Black-Letter Greek Organizations) to extend current programs and create new ones. Serve as project manager and event coordinator for community engagement initiatives such as (but not limited to), Alumni Night, and Pride Night Out, Military Night, etc. Evaluate and pursue initiatives to attract specific segments, such as family audiences or BravO members who have surpassed the BravO age limit. Review contracts with external vendors for the events, and collaborate with both internal marketing and subscriptions teams on designing promotional materials and tracking ticket and subscription sales. Financial Responsibilities: Oversee on- and offsite events that generate revenue for WNO. Responsible for designing programs budgets totaling approximately $350,000, and managing expenses and revenue to budget targets. Opera in the Outfield: In partnership with both internal and external stakeholders, serve as project manager and event coordinator for all aspects of WNO’s signature community engagement and audience development event, a free annual broadcast of a WNO opera at Nationals Park. Engage WNO Social Impact and Audience Development functions to ensure that the event meets goals for attendance, community impact, and introducing new audiences to WNO. Ensure that WNO constituent groups are engaged in promoting the event. Serve as primary contact for the Nationals Park, including negotiating and executing the contract with Nationals Park. Facilitate all production and promotional materials by collaborating with both Kennedy Center and Nationals media teams. Oversee all design/advertising collateral both internal and external to the Kennedy Center. Engage and coordinate staff across all departments of the Kennedy Center and contacts at the Nationals to prepare for and execute all event-planning requirements. WNO Marketing and Audience Building Committee: Serve as a co-staff lead for this committee of the WNO Board of Trustees, working in partnership with WNO’s Marketing Manager to drive the strategy for the Committee, and to provide project management and day-to-day support for the work of the Committee. Ongoing projects: Demonstrate strong project management skills to strategically manage the timeline and planning process for WNO’s Artist Ambassador program and any other events or initiatives – as developed to support Audience Development goals for WNO. Track progress against intended outcomes; financial and human resources allocations; and ROI. Other duties as assigned. Key Qualifications 5+ years of administrative experience, preferably in the not-for-profit arts space and/or in special events, development, and audience development. Successful candidates will be customer service-oriented, and will be able to think strategically while also having the capacity to handle day-to-day details of program management. Excellent communication, writing, editing, and proofreading skills as well as creativity, flexibility, diplomacy, and problem solving skills are essential. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information Light travel throughout the city is needed to identify and visit locations for events and performances. Occasional evening and weekend hours are required as necessary to support events and other activities.
Full Time Regular
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The WNO Constituent Relations and Audience Development Manager will develop, facilitate, and manage programs to build new, diverse audiences for Washington National Opera, and to strengthen WNO’s relationships with affiliate groups that widen WNO’s audience and donor pipelines. These activities will be designed to generate increased net revenue for WNO, both in the short term and over the long term through the renewal and expansion of WNO’s audience and constituent base. These duties involve extensive independent responsibility for strategic planning, program creation, program management, and budget design and management. The Constituent Relations and Audience Development Manager will be responsible for developing consistent strategies for Audience Development across the organization, and seeking out opportunities to work with a range of institutional and community stakeholders to achieve the objectives in WNO’s Strategic Plan under “Audience Growth, Audience Diversity, and Audience Experience.” The Constituent Relations and Audience Development Manager will also help identify potential prospects for donor cultivation and will work closely with WNO’s Development Department and the Director of Administration and Governance to craft opportunities for deeper engagement. The Constituent Relations and Audience Development Manager will design, manage, and launch special projects and events as well as oversee continued work with WNO Affinity Groups and the Marketing and Audience Development Committee of the WNO Board of Trustees. This work will be achieved by working closely with WNO and Kennedy Center staff, WNO Affinity Groups, WNO Board of Trustee leaders, WNO General Director and Artistic Director, Production, Marketing, Development, Education, Press, Young Artist Program Departments, and key volunteer leaders. Key Responsibilities Affinity Group Development and Management: Independently coordinate with respective stakeholders on all aspects of day-to-day and long-term management for WNO’s existing affinity groups – BravO (WNO’s young professionals group), WNO’s Women Who Opera subscription group, and the WNO Women’s Committee. Ensure that these groups meet targets for generating net revenue for WNO through social events that support mainstage productions and/or raise funds to support WNO programs. Work with the Director of Administration and Governance to develop strategy, goals, and plans for each group, and develop tools for evaluating efficacy. Evaluate and pursue opportunities to create additional affiliate groups of WNO subscribers and single ticket buyers, with the goal of increasing the breadth and diversity of WNO’s audience. Audience Development Strategies and Events: Develop partnerships with community organizations and expand existing partnerships (e.g. with embassies, corporate sponsors, local alumni associations), to identify and cultivate potential new audiences throughout the Greater Washington area. Partner and cultivate relationships with existing groups, both in-house and outside (e.g., BravO, OPERA America’s Opera Teens, Kennedy Center MyTix, LINKS, Black-Letter Greek Organizations) to extend current programs and create new ones. Serve as project manager and event coordinator for community engagement initiatives such as (but not limited to), Alumni Night, and Pride Night Out, Military Night, etc. Evaluate and pursue initiatives to attract specific segments, such as family audiences or BravO members who have surpassed the BravO age limit. Review contracts with external vendors for the events, and collaborate with both internal marketing and subscriptions teams on designing promotional materials and tracking ticket and subscription sales. Financial Responsibilities: Oversee on- and offsite events that generate revenue for WNO. Responsible for designing programs budgets totaling approximately $350,000, and managing expenses and revenue to budget targets. Opera in the Outfield: In partnership with both internal and external stakeholders, serve as project manager and event coordinator for all aspects of WNO’s signature community engagement and audience development event, a free annual broadcast of a WNO opera at Nationals Park. Engage WNO Social Impact and Audience Development functions to ensure that the event meets goals for attendance, community impact, and introducing new audiences to WNO. Ensure that WNO constituent groups are engaged in promoting the event. Serve as primary contact for the Nationals Park, including negotiating and executing the contract with Nationals Park. Facilitate all production and promotional materials by collaborating with both Kennedy Center and Nationals media teams. Oversee all design/advertising collateral both internal and external to the Kennedy Center. Engage and coordinate staff across all departments of the Kennedy Center and contacts at the Nationals to prepare for and execute all event-planning requirements. WNO Marketing and Audience Building Committee: Serve as a co-staff lead for this committee of the WNO Board of Trustees, working in partnership with WNO’s Marketing Manager to drive the strategy for the Committee, and to provide project management and day-to-day support for the work of the Committee. Ongoing projects: Demonstrate strong project management skills to strategically manage the timeline and planning process for WNO’s Artist Ambassador program and any other events or initiatives – as developed to support Audience Development goals for WNO. Track progress against intended outcomes; financial and human resources allocations; and ROI. Other duties as assigned. Key Qualifications 5+ years of administrative experience, preferably in the not-for-profit arts space and/or in special events, development, and audience development. Successful candidates will be customer service-oriented, and will be able to think strategically while also having the capacity to handle day-to-day details of program management. Excellent communication, writing, editing, and proofreading skills as well as creativity, flexibility, diplomacy, and problem solving skills are essential. Must have ability to manage a variety of projects simultaneously, to work independently, and to represent the WNO well in public settings and with various constituencies. Knowledge of opera or classical music desirable. Competency with Microsoft Office is highly desirable. Additional Information Light travel throughout the city is needed to identify and visit locations for events and performances. Occasional evening and weekend hours are required as necessary to support events and other activities.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor (part-time) provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Ability to stand for extended periods of time, walk frequent distances of up to a quarter of a mile at a time, and climb 10+ steps. Ability to work varied days and hours, including nights, weekends and holidays, based on business needs. Working at least 3 nights and 1 weekend shift is required. Some college coursework preferred
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Marketing Manager develops and implements comprehensive marketing strategy, emphasizing relationship marketing activities, strategic planning, data analysis, and reporting. Focused on maximizing revenue, this role entails developing and executing a comprehensive marketing strategy for the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Collaborating closely with the staff of the National Symphony Orchestra, the Marketing Manager plays a pivotal role in growing and maintaining diverse audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and Audience Development Committee of the NSO board of trustees. This position reports to the Vice President of Marketing. Key Responsibilities Strategic Marketing Oversight : Develop and execute the overarching marketing strategy for the National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives Supervision and Coordination : Provide guidance and supervision to the Marketing Coordinator, NSO, Fortas, and New Music Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Senior Manager for Social Media, the Assistant Manager for Social Media supports the strategy and execution of paid and organic social media campaigns for a broad portfolio of genres across social media channels for the Kennedy Center and its affiliates, the National Symphony Orchestra (NSO) and the Washington National Opera (WNO). Other genres supported via social media include but are not limited to Comedy, Hip Hop and Contemporary Music, Jazz, Chamber Music, Theater, Development, Social Impact, Education, and Performances for Young Audiences. This role creates advertising and organic storytelling content for appropriate social channels to amplify Kennedy Center messages, engage audiences in the brand’s mission, and drive revenue. This role entails evening and weekend commitments, involving attendance at performances and events, as well as monitoring social inboxes for the Kennedy Center, NSO, and WNO. Additionally, it requires delivering exceptional customer service to patrons across all social platforms ensuring a positive and engaging experience for all customers. Key Responsibilities Works closely with digital marketing agency and internal Kennedy Center teams on content for paid digital campaigns to sell subscriptions, single tickets, and promote events. Provides social media coverage at Kennedy Center, NSO, and WNO events and programming, including regular evening and weekend coverage on and off-site. Monitors customer service inquiries across all platforms and directs questions or patron concerns to appropriate staff members. This also includes a rotation of weekend coverage across the social media team to ensure the highest level of customer service. In collaboration with the Senior Manager for Social Media and Social Media Video Producer, creates and manages daily execution of content needs for all Kennedy Center and affiliate organization social media channels. This includes, but is not limited to, Facebook, Instagram, TikTok, Twitter (X), YouTube, Threads, Medium, and new or developing social media platforms. The Assistant Manager will serve as the primary lead of social strategy and execution for a portfolio of programmatic genres. Working closely with public relations, multimedia, digital, and programming teams, the ideal candidate will be self-directed and execute work to the highest standard that mirrors the Kennedy Center’s brand and programming position as the nation’s performing arts center. The Assistant Manager collaborates closely with the Senior Manager to streamline processes, experiment with workflows, and foster a culture of working smarter. This role involves identifying information gaps, enhancing project management, and promoting collaboration across departments to strengthen the social media team's visibility and engagement. Engages influencers and followers and monitors relevant user-generated content to amplify audience experience where applicable. Other duties as assigned. Key Qualifications 3-5 years of proven experience in social media and/or digital marketing Bachelor’s degree in marketing, communications, arts administration, or a related field preferred. Extensive knowledge of social media platforms including but not limited to Facebook, Instagram, Twitter (X), TikTok, and YouTube. Knowledge of social media platform managers required (i.e., Meta Business Suite; Meta Creative Hub; Sprout Social) Experience with project management systems preferred but not required (e.g., Asana, Basecamp, AirTable, Monday) Excellent verbal and written communication skills Working knowledge of Adobe Creative Suite (i.e., Photoshop), video and audio editing software (i.e., Adobe Rush or Premiere Pro) Must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Reporting to the Senior Manager for Social Media, the Assistant Manager for Social Media supports the strategy and execution of paid and organic social media campaigns for a broad portfolio of genres across social media channels for the Kennedy Center and its affiliates, the National Symphony Orchestra (NSO) and the Washington National Opera (WNO). Other genres supported via social media include but are not limited to Comedy, Hip Hop and Contemporary Music, Jazz, Chamber Music, Theater, Development, Social Impact, Education, and Performances for Young Audiences. This role creates advertising and organic storytelling content for appropriate social channels to amplify Kennedy Center messages, engage audiences in the brand’s mission, and drive revenue. This role entails evening and weekend commitments, involving attendance at performances and events, as well as monitoring social inboxes for the Kennedy Center, NSO, and WNO. Additionally, it requires delivering exceptional customer service to patrons across all social platforms ensuring a positive and engaging experience for all customers. Key Responsibilities Works closely with digital marketing agency and internal Kennedy Center teams on content for paid digital campaigns to sell subscriptions, single tickets, and promote events. Provides social media coverage at Kennedy Center, NSO, and WNO events and programming, including regular evening and weekend coverage on and off-site. Monitors customer service inquiries across all platforms and directs questions or patron concerns to appropriate staff members. This also includes a rotation of weekend coverage across the social media team to ensure the highest level of customer service. In collaboration with the Senior Manager for Social Media and Social Media Video Producer, creates and manages daily execution of content needs for all Kennedy Center and affiliate organization social media channels. This includes, but is not limited to, Facebook, Instagram, TikTok, Twitter (X), YouTube, Threads, Medium, and new or developing social media platforms. The Assistant Manager will serve as the primary lead of social strategy and execution for a portfolio of programmatic genres. Working closely with public relations, multimedia, digital, and programming teams, the ideal candidate will be self-directed and execute work to the highest standard that mirrors the Kennedy Center’s brand and programming position as the nation’s performing arts center. The Assistant Manager collaborates closely with the Senior Manager to streamline processes, experiment with workflows, and foster a culture of working smarter. This role involves identifying information gaps, enhancing project management, and promoting collaboration across departments to strengthen the social media team's visibility and engagement. Engages influencers and followers and monitors relevant user-generated content to amplify audience experience where applicable. Other duties as assigned. Key Qualifications 3-5 years of proven experience in social media and/or digital marketing Bachelor’s degree in marketing, communications, arts administration, or a related field preferred. Extensive knowledge of social media platforms including but not limited to Facebook, Instagram, Twitter (X), TikTok, and YouTube. Knowledge of social media platform managers required (i.e., Meta Business Suite; Meta Creative Hub; Sprout Social) Experience with project management systems preferred but not required (e.g., Asana, Basecamp, AirTable, Monday) Excellent verbal and written communication skills Working knowledge of Adobe Creative Suite (i.e., Photoshop), video and audio editing software (i.e., Adobe Rush or Premiere Pro) Must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Manger (Marketing Analytics) will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications Bachelor’s degree in Business or related field and/or 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Experience supervising and motivating individuals from a wide array of constituencies in a diverse community Proven experience developing and implementing procedures and solving problems Strong organization and communication skills Experience working collaboratively with Directors, Managers, Buyers, Merchandisers, and varied Staff from other KC Departments Must have strong skills and experience using technology (POS, Apple iOS, Microsoft Office Applications including Word, Excel and PowerPoint, Electronic Scheduling Software, etc.), plus ability to quickly learn new technology. Additional Information The noise level in the work environment is high. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously. All work for this position is on-site. This position is not eligible for remote work.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center (KC); educates the guest about the performing arts; builds brand equity for the KC; offers exclusive member discounts; and engages with volunteers who are ambassadors in the community. The Retail Supervisor provides leadership, training, direction and coaching to staff, and is actively involved in all functions related to daily retail operations and sales for Kennedy Center retail shops and pop-ups. The primary responsibilities of the Retail Supervisor are to maximize sales and retail profitability by training and mentoring staff, controlling expenses, protecting retail assets, and by ensuring that retail standards and processes for customer service, merchandising, operations, staffing, and fund management are consistent and well executed, in accordance with the KC mission, policies and procedures. Key Responsibilities Supervision Leads and Supervises sales associates, volunteers, assistant supervisor, sales lead and openers/closers, providing overall direction, coordination and coaching of retail staff in accordance with KC policies and procedures and applicable laws. Responsibilities include daily scheduling, directing work and training of staff and volunteers. Coach, mentor and assist with staff and volunteer performance management. Address complaints and resolve problems. Assist with hiring, weekly schedules, and time keeping. Customer Service Acts as a role model, sells to customers and sets standards and provides training to staff to ensure excellence in customer service in the stores, monitoring customer feedback and responding to and addressing all customer concerns promptly. Operations Ensures all store policies and procedures are followed. Creates and manages daily schedules to support the needs of the business in coordination with performances and payroll budget. Performs and supervises opening and closing procedures, including reconciling sales and discrepancies, and managing cash, deposits, and keys. Ensures cleanliness and good working order of fixtures, lighting, and AV equipment, coordinating with Facilities as needed. Ensures POS equipment and software are working properly with regular software updates, working with IT and submitting Service Requests as needed. Maintain inventory of supplies and share needs with Warehouse Staff and Fiscal Analyst as needed. Inventory Management and Visual Merchandising Ensures the visual merchandising standards for the store are met; fill and restock displays following plan-o-grams developed by the visual merchandiser, submitting merchandise requests as needed to the Warehouse. Attend weekly floor walk-throughs with the Retail Operations Manager, Buyer, Visual Merchandiser and Warehouse Team to provide merchandise feedback and needs, and share customer and staff requests/feedback. Communicates inventory needs and issues (labeling, folding, storing, etc.) to the Warehouse Team. Reviews and processes inventory damages to ensure accuracy of inventory. Share information on sales promotions with staff. Assist with preparing shops and stockrooms for and actively participates in annual physical inventory and reconciliation process. Stay familiar with current trends and issues, industry standards, etc., in the museum and specialty retail selling environments. Other duties as assigned. Key Qualifications Bachelor’s degree in Business or related field and/or 3 to 5 years’ experience in related museum or related specialty retail operation with at least 3 of those years at a managerial level. Experience supervising and motivating individuals from a wide array of constituencies in a diverse community Proven experience developing and implementing procedures and solving problems Strong organization and communication skills Experience working collaboratively with Directors, Managers, Buyers, Merchandisers, and varied Staff from other KC Departments Must have strong skills and experience using technology (POS, Apple iOS, Microsoft Office Applications including Word, Excel and PowerPoint, Electronic Scheduling Software, etc.), plus ability to quickly learn new technology. Additional Information The noise level in the work environment is high. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events often occurring simultaneously. All work for this position is on-site. This position is not eligible for remote work.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Kennedy Center Marketing and Sales department is charged with planning, creating and optimizing all marketing communications to promote performing arts and other events at the Center and in offsite communities. Reporting to the Senior Marketing Manager, the Marketing Analytics Manger will advance data collection and analysis to inform advertising and sales, strategic planning, and patron experience decision making. This position will also work closely with the Senior Vice President of Marketing and Chief Strategy Officer and the business intelligence and CRM teams within the IT department. Key Responsibilities Analysis Understand the goals of campaigns and marketing activities and collaborate with marketing team to derive relevant metrics, targets, and data collection strategies and communicate insights to stakeholders. Create data visualizations that illustrate trends and inform decision making. Effectively communicate research and insights findings to all levels of the organization to help guide strategic decision making. Monitor ongoing analytics such as website traffic, email campaign results, and social media activity. Collaborate with Capacity Interactive on our Google Analytics implementation. Set hypotheses, conduct A/B testing and make recommendations for optimization of marketing campaigns using both Wordfly and Google Analytics data. Perform analytical strategic “deep dives” into trends, including preparing thought-guiding materials and metrics for various Kennedy Center Boards, including the WNO, NSO, and Kennedy Center Boards Create and maintain statistical regression analysis across genres to inform revenue projection process. Maintain models for forecasting revenue for performances during the sales cycle. Use machine learning tools to help revenue projects get even more accurate. Build predictive models that help solve complex business problems. Reporting Develop recurring reports focused on end user experience and share reports cross functionally. Integrate external data sets from research and surveys into customer data for analysis. Work to help clean and standardize marketing data collection and data input into Tessitura. Plan and execute audience survey strategy, including collaborating with consultants on baseline audience surveys, planning and coordinating intercept surveys for capturing information from millennium stage audiences, and maintaining and reporting on our triggered post performance survey. Maintain regular sales reporting, including daily sales reports, daily forecasting reports, and weekly sales reports for all Kennedy Center programs. Report on audience insights including demographic and geographic trends across genres and over time. Create and manage cross-departmental after-action reviews for select events and campaigns. CRM Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres. Manage segmentation strategy for all marketing lists. Evaluate data needs of various marketing and web staff and work with IT team to ensure data is available, reliable, and appropriately secured. Work closely with the BI teams and the CRM teams in the IT department as the representative for marketing in conversations regarding systems upgrades, prioritization of projects, and other moments that need marketing representation. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience 4-6 years’ proven experience in analytics and/or marketing analysis Experience in the arts or entertainment industry preferred Strong knowledge of Google Analytics and e-commerce tracking Experience with customer relationship management databases and ticketing software, Tessitura preferred Working knowledge of data visualization principals and experience using data visualization software Understanding of marketing principles and common metrics Desire to work on both technical and non-technical projects Understanding of basic data science and principles of statistics Familiarity with SQL and Machine Learning a plus Candidate must be local or willing to relocate to the DMV area
Property Appraiser Job ID: 107051 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be September 5, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $61,964.92 - $81.982.02 Hourly Pay Range: $31.776882 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Assessment and Taxation Department is seeking to hire a Property Appraiser to join their team. The Property Appraiser is the full working level in the series which performs appraisals of property in a prescribed manner. This class is distinguished from the higher-level class of Property Appraiser, Senior which performs more complex appraisals and serves as lead on various projects. The Department of Assessment and Taxation is responsible for the assessment of real and personal property, construction of assessment rolls and the collection, recording and distribution of all tax monies within the County. The technical appraisal staff is organized into various sections for the appraisal of urban, rural, personal or commercial property SPECIAL NOTE: The Assessment and Taxation Department maintains a conflict of interest policy regarding active real estate licenses and Appraisal Certifications. PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE IS REQUIRED FOR THIS POSITION. PLEASE NOTE: This registration is issued by the Department of Revenue (DOR), not the Appraiser Certification and Licensure Board (ACLB). Certification by the ACLB will not qualify for this position. You must possess the DOR registration. Please see the "OTHER INFORMATION" section of this job announcement for instructions on how to apply for this registration. A copy of your State of Oregon County Property Appraiser Registration or proof of completed State test must be presented at any interview for which you may be invited. Required Minimum Qualifications/ Transferrable Skills:* Proof of registration as a County Property Appraiser from the State of Oregon Department of Revenue (DOR). This position requires strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Attention to detail Strong problem solving skills Experience providing high quality customer service to internal and/or external customers by phone, in person and electronically. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years of relevent real property appraisal experience. Real property appraiser experience in an Oregon County Assessor's office. Experience working with estimations of replacement cost of structures. Experience in writing reports and letters containing complex information. Experience working with determining market value of property for tax assessment purposes. Intermediate level proficiency in Microsoft Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs appraisal of urban, rural, personal or income producing properties for tax assessment purposes; inspects interiors and exteriors of structures to determine classification according to established standards and guidelines; records factual information and comments on appraisal forms by comparison with improvements of similar quality, size, shape, condition, and age; records complete descriptions of improvements. 2. Provides public service through extensive interaction with customers by phone, email, or in person, explaining appraisal and assessment procedures and value conclusions to taxpayers. 3. Reads and interprets building plans in order to diagram structures and capture inventory using sketch software; measures buildings and computes total area. 4. Estimates residential construction costs and replacement costs less normal depreciation; assists with estimates of residential property by comparison with sales or comparable property. 5. Collects, reviews, and inspects sales information for similar property; determines market value and segregates improvement value on land residuals; performs tasks with increasing complexity such as special studies and appeals to the Board of Property Tax Appeals or Magistrate Court; performs Maximum Assessed Value calculations and Tax Roll Corrections; lists personal property subject to taxation; classifies farmland by location, topography, soil productivity and other pertinent factors. 6. Contacts realtors, builders, lending institutions, planning offices and property owners to obtain information on factors which may affect market values. 7. Inspects new construction and improvements to existing structures, for example, new houses, additions, warehouses, tenant improvements, and interior build out; inspects, draws value conclusions, and completes appraisals on structures affected by fire, structural damage or deferred maintenance, and other appraisal assignments. 8. Researches computer data sources including residential and business multiple listing services, subscription databases, publications, GIS/satellite/aerial imagery, professional memberships, and regulatory agencies/jurisdictions/municipalities. 9. Maintains data integrity by using consistent data collection and verification techniques; maintains official records and documents in accordance with Oregon Administrative Rules for retention, discovery, and destruction. 10. Completes sales confirmation by reviewing deeds, interviewing owners, contractors, real estate agents and others to obtain data related to terms and conditions of sales and/or listings; performs online research to adequately determine the validity of sales. 11. Prepares appraisals using the three approaches to value for appeal purposes and may testify before the Oregon Tax Court and lower-level appeal bodies regarding tax assessment appeals. REQUIRED KNOWLEDGE AND SKILLS In addition to the minimum qualifications listed in the Job Introduction section, applicants will have: PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON, DEPARTMENT OF REVENUE, IS REQUIRED FOR THESE POSITIONS. Please see the “OTHER INFORMATION” section of this job announcement for instructions on how to apply for this registration. Some knowledge of: Real estate, real property values and building constructions; mathematics, including basic algebra, geometry and arithmetic; basic statistical concepts and terminology; computers, including relevant office and appraisal software applications; basic principles of economics and property appraising. Skill to: Learn and apply appraisal and valuation principles, methods and pertinent legal provisions; learn and apply laws and regulations regarding property taxation; learn to interpret and evaluate data; apply statistical techniques to property appraisal; read and interpret blueprints, maps, sketches, and property descriptions; read and interpret various laws and codes concerning revenue and taxation; measure and draw sketches of improvements to scale; make accurate appraisals of a variety of land holdings, including farm buildings, urban properties and industrial properties; keep accurate records and make clear and concise reports; gather, evaluate and convey information; effectively explain the appraisal process and specific information to taxpayers; select appropriate method of valuation and validate conclusions; analyze issues from multiple perspectives; identify alternative solutions and recommend appropriate action; effectively operate computer hardware; learn, understand, execute and apply methods and concepts of appraisal software applications; establish and maintain effective working relationships with the public and departmental staff; communicate effectively, both orally and in writing. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Assessment and Taxation office is responsible for the mapping and appraisal of all property in Clackamas County, the preparation of the property assessment and taxation rolls, and the collection and distribution of property taxes. Our office provides services to all government jurisdictions in the County, including schools, cities, and special tax districts. Learn more about Clackamas County Assessment & Taxation APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION INSTRUCTIONS ON HOW TO OBTAIN REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE Step 1. To obtain an Appraiser Registration - Qualifications To become a registered Appraiser, one who appraises for an Oregon County or the Oregon Department of Revenue (DOR) under ORS308.010, you must meet certain training and/or educational qualifications, submit an application (PD100H) and pass an examination. You must meet the following qualifications to take the examination. NOTE: Meeting qualifications is determined by the State Department of Revenue (DOR) not Clackamas County. Step 2. PROPERTY APPRAISER- Registration Qualifications (1) An Associate in Science degree (or higher) in property appraisal, real estate technology, building construction/inspection technology, engineering or forestry technology, business administration or a related field; OR (2) Any combination of experience or education equivalent to two years in a field that would demonstrate the capacity to work as a Property Appraiser. Examples include property appraisal, public or business administration, real estate, finance, civil engineering, urban planning OR (3) Completion of an Oregon Department of Revenue approved appraisal training program, or County approved appraisal training program. NOTE: Transcripts must be submitted for all college coursework except for a Bachelor's degree in business administration, forestry, agriculture or engineering. Credit is also given for specialized appraisal courses. Be sure to list these courses on your application. With regard to (1-3) above, clearly describe any administrative work experience. Step 3. Complete a State of Oregon Application Complete a State of Oregon - Department of Revenue, Human Resource Services Division Application (PD100H) (Rev. 9-09). Available at http://www.oregon.gov/DOR/programs/property/Pages/appraiser-registration.aspx There is no charge for processing this application. For questions regarding completion of the application process, please refer to the website or contact the Department of Revenue at (503) 945-8272. Step 4. Appraiser Registration Examination- Qualifications The Oregon Department of Revenue, Human Resources will notify all applicants by email of the results of their qualification review. If you meet qualifications for the Property Appraiser 1 you must take an appraiser exam, and pass before you will be certified as a Registered Appraiser. You will be sent an acceptance letter notifying you that you have met the minimum qualifications for a Property Appraiser 1. There is no charge to take the exam, and you must complete the examination with 60 days of the date on your acceptance letter. Your examination will be graded by DOR Human Resources. Grade notification letters will be sent upon request to all applicants who have completed the written exam for Property Appraiser 1. If you pass the examination you will receive a Registered Appraiser 1 certificate. Step 5. The Property Appraiser Examination All testing is currently done virtually. In order to take it virtually you must have a camera and microphone. The appraiser examination is 100 multi-choice questions. The written test consists of general appraisal concepts, principles, processes, and definitions; surveying and mapping; vocabulary; appraisal processes; and valuation. The maximum time allowed for this test is three (3) hours. The minimum passing score is 70. If you do not receive a score of 70 or above, you may retake the County Property Appraiser examination. Please contact your testing site to discuss rescheduling and retaking the examination. If you have a disability and need an alternate testing format, arrangements will be made upon request. See the list of resources below that are helpful in preparing for the property appraiser 1 examination. Step 6. Appraiser Exam Preparation Resources Available 1. Real estate appraisal courses at community or four-year colleges. 2. Private real estate appraisal courses (i.e. International Association of Assessing Officers (IAAO), Appraisal Institute). 3. The Appraisal of Real Estate Manual from the American Institute of Real Estate Appraisers. 4. The Dictionary of Real Estate Appraisal from the American Institute of Real Estate Appraisers. 5. The Department of Revenue Appraisal Methods for Real Property Manual. 6. Harrison's Illustrated Guide “How to Pass Any General or Residential Appraisal Examination (Certification - Licensing)”. (Call 1-800-243-4545). 7. The Department of Revenue/County Trainee Program. (150-800-640 Rev. 5-01) The publications are available online on the Department of Revenue Property Tax Division web page at this link: https://www.oregon.gov/dor/programs/property/pages/default.aspx A study manual, Appraisal Methods for Real Property is available on the website. For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov Step 7. Further Information Appraiser Registration Continuing Education Requirements Appraiser Registration Annual Certification For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov REMINDER REGARDING IMPORTANT DATES FOR THIS RECRUITMENT TO BE CONSIDERED FOR THIS POSITION: 1. A COMPLETED CLACKAMAS COUNTY ON -LINE APPLICATION MUST BE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES BY THE CLOSING DATE. 2. A COPY OF YOUR STATE OF OREGON REGISTRATION FOR PROPERTY APPRAISER OR PROOF OF SAME MUST BE PRESENTED AT ANY INTERVIEW TO WHICH YOU MAY BE INVITED. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107051&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cea4e9d57063554f822a51dcc3b9d216
Full Time
Property Appraiser Job ID: 107051 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be September 5, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $61,964.92 - $81.982.02 Hourly Pay Range: $31.776882 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Assessment and Taxation Department is seeking to hire a Property Appraiser to join their team. The Property Appraiser is the full working level in the series which performs appraisals of property in a prescribed manner. This class is distinguished from the higher-level class of Property Appraiser, Senior which performs more complex appraisals and serves as lead on various projects. The Department of Assessment and Taxation is responsible for the assessment of real and personal property, construction of assessment rolls and the collection, recording and distribution of all tax monies within the County. The technical appraisal staff is organized into various sections for the appraisal of urban, rural, personal or commercial property SPECIAL NOTE: The Assessment and Taxation Department maintains a conflict of interest policy regarding active real estate licenses and Appraisal Certifications. PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE IS REQUIRED FOR THIS POSITION. PLEASE NOTE: This registration is issued by the Department of Revenue (DOR), not the Appraiser Certification and Licensure Board (ACLB). Certification by the ACLB will not qualify for this position. You must possess the DOR registration. Please see the "OTHER INFORMATION" section of this job announcement for instructions on how to apply for this registration. A copy of your State of Oregon County Property Appraiser Registration or proof of completed State test must be presented at any interview for which you may be invited. Required Minimum Qualifications/ Transferrable Skills:* Proof of registration as a County Property Appraiser from the State of Oregon Department of Revenue (DOR). This position requires strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Attention to detail Strong problem solving skills Experience providing high quality customer service to internal and/or external customers by phone, in person and electronically. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years of relevent real property appraisal experience. Real property appraiser experience in an Oregon County Assessor's office. Experience working with estimations of replacement cost of structures. Experience in writing reports and letters containing complex information. Experience working with determining market value of property for tax assessment purposes. Intermediate level proficiency in Microsoft Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs appraisal of urban, rural, personal or income producing properties for tax assessment purposes; inspects interiors and exteriors of structures to determine classification according to established standards and guidelines; records factual information and comments on appraisal forms by comparison with improvements of similar quality, size, shape, condition, and age; records complete descriptions of improvements. 2. Provides public service through extensive interaction with customers by phone, email, or in person, explaining appraisal and assessment procedures and value conclusions to taxpayers. 3. Reads and interprets building plans in order to diagram structures and capture inventory using sketch software; measures buildings and computes total area. 4. Estimates residential construction costs and replacement costs less normal depreciation; assists with estimates of residential property by comparison with sales or comparable property. 5. Collects, reviews, and inspects sales information for similar property; determines market value and segregates improvement value on land residuals; performs tasks with increasing complexity such as special studies and appeals to the Board of Property Tax Appeals or Magistrate Court; performs Maximum Assessed Value calculations and Tax Roll Corrections; lists personal property subject to taxation; classifies farmland by location, topography, soil productivity and other pertinent factors. 6. Contacts realtors, builders, lending institutions, planning offices and property owners to obtain information on factors which may affect market values. 7. Inspects new construction and improvements to existing structures, for example, new houses, additions, warehouses, tenant improvements, and interior build out; inspects, draws value conclusions, and completes appraisals on structures affected by fire, structural damage or deferred maintenance, and other appraisal assignments. 8. Researches computer data sources including residential and business multiple listing services, subscription databases, publications, GIS/satellite/aerial imagery, professional memberships, and regulatory agencies/jurisdictions/municipalities. 9. Maintains data integrity by using consistent data collection and verification techniques; maintains official records and documents in accordance with Oregon Administrative Rules for retention, discovery, and destruction. 10. Completes sales confirmation by reviewing deeds, interviewing owners, contractors, real estate agents and others to obtain data related to terms and conditions of sales and/or listings; performs online research to adequately determine the validity of sales. 11. Prepares appraisals using the three approaches to value for appeal purposes and may testify before the Oregon Tax Court and lower-level appeal bodies regarding tax assessment appeals. REQUIRED KNOWLEDGE AND SKILLS In addition to the minimum qualifications listed in the Job Introduction section, applicants will have: PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON, DEPARTMENT OF REVENUE, IS REQUIRED FOR THESE POSITIONS. Please see the “OTHER INFORMATION” section of this job announcement for instructions on how to apply for this registration. Some knowledge of: Real estate, real property values and building constructions; mathematics, including basic algebra, geometry and arithmetic; basic statistical concepts and terminology; computers, including relevant office and appraisal software applications; basic principles of economics and property appraising. Skill to: Learn and apply appraisal and valuation principles, methods and pertinent legal provisions; learn and apply laws and regulations regarding property taxation; learn to interpret and evaluate data; apply statistical techniques to property appraisal; read and interpret blueprints, maps, sketches, and property descriptions; read and interpret various laws and codes concerning revenue and taxation; measure and draw sketches of improvements to scale; make accurate appraisals of a variety of land holdings, including farm buildings, urban properties and industrial properties; keep accurate records and make clear and concise reports; gather, evaluate and convey information; effectively explain the appraisal process and specific information to taxpayers; select appropriate method of valuation and validate conclusions; analyze issues from multiple perspectives; identify alternative solutions and recommend appropriate action; effectively operate computer hardware; learn, understand, execute and apply methods and concepts of appraisal software applications; establish and maintain effective working relationships with the public and departmental staff; communicate effectively, both orally and in writing. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Assessment and Taxation office is responsible for the mapping and appraisal of all property in Clackamas County, the preparation of the property assessment and taxation rolls, and the collection and distribution of property taxes. Our office provides services to all government jurisdictions in the County, including schools, cities, and special tax districts. Learn more about Clackamas County Assessment & Taxation APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION INSTRUCTIONS ON HOW TO OBTAIN REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE Step 1. To obtain an Appraiser Registration - Qualifications To become a registered Appraiser, one who appraises for an Oregon County or the Oregon Department of Revenue (DOR) under ORS308.010, you must meet certain training and/or educational qualifications, submit an application (PD100H) and pass an examination. You must meet the following qualifications to take the examination. NOTE: Meeting qualifications is determined by the State Department of Revenue (DOR) not Clackamas County. Step 2. PROPERTY APPRAISER- Registration Qualifications (1) An Associate in Science degree (or higher) in property appraisal, real estate technology, building construction/inspection technology, engineering or forestry technology, business administration or a related field; OR (2) Any combination of experience or education equivalent to two years in a field that would demonstrate the capacity to work as a Property Appraiser. Examples include property appraisal, public or business administration, real estate, finance, civil engineering, urban planning OR (3) Completion of an Oregon Department of Revenue approved appraisal training program, or County approved appraisal training program. NOTE: Transcripts must be submitted for all college coursework except for a Bachelor's degree in business administration, forestry, agriculture or engineering. Credit is also given for specialized appraisal courses. Be sure to list these courses on your application. With regard to (1-3) above, clearly describe any administrative work experience. Step 3. Complete a State of Oregon Application Complete a State of Oregon - Department of Revenue, Human Resource Services Division Application (PD100H) (Rev. 9-09). Available at http://www.oregon.gov/DOR/programs/property/Pages/appraiser-registration.aspx There is no charge for processing this application. For questions regarding completion of the application process, please refer to the website or contact the Department of Revenue at (503) 945-8272. Step 4. Appraiser Registration Examination- Qualifications The Oregon Department of Revenue, Human Resources will notify all applicants by email of the results of their qualification review. If you meet qualifications for the Property Appraiser 1 you must take an appraiser exam, and pass before you will be certified as a Registered Appraiser. You will be sent an acceptance letter notifying you that you have met the minimum qualifications for a Property Appraiser 1. There is no charge to take the exam, and you must complete the examination with 60 days of the date on your acceptance letter. Your examination will be graded by DOR Human Resources. Grade notification letters will be sent upon request to all applicants who have completed the written exam for Property Appraiser 1. If you pass the examination you will receive a Registered Appraiser 1 certificate. Step 5. The Property Appraiser Examination All testing is currently done virtually. In order to take it virtually you must have a camera and microphone. The appraiser examination is 100 multi-choice questions. The written test consists of general appraisal concepts, principles, processes, and definitions; surveying and mapping; vocabulary; appraisal processes; and valuation. The maximum time allowed for this test is three (3) hours. The minimum passing score is 70. If you do not receive a score of 70 or above, you may retake the County Property Appraiser examination. Please contact your testing site to discuss rescheduling and retaking the examination. If you have a disability and need an alternate testing format, arrangements will be made upon request. See the list of resources below that are helpful in preparing for the property appraiser 1 examination. Step 6. Appraiser Exam Preparation Resources Available 1. Real estate appraisal courses at community or four-year colleges. 2. Private real estate appraisal courses (i.e. International Association of Assessing Officers (IAAO), Appraisal Institute). 3. The Appraisal of Real Estate Manual from the American Institute of Real Estate Appraisers. 4. The Dictionary of Real Estate Appraisal from the American Institute of Real Estate Appraisers. 5. The Department of Revenue Appraisal Methods for Real Property Manual. 6. Harrison's Illustrated Guide “How to Pass Any General or Residential Appraisal Examination (Certification - Licensing)”. (Call 1-800-243-4545). 7. The Department of Revenue/County Trainee Program. (150-800-640 Rev. 5-01) The publications are available online on the Department of Revenue Property Tax Division web page at this link: https://www.oregon.gov/dor/programs/property/pages/default.aspx A study manual, Appraisal Methods for Real Property is available on the website. For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov Step 7. Further Information Appraiser Registration Continuing Education Requirements Appraiser Registration Annual Certification For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov REMINDER REGARDING IMPORTANT DATES FOR THIS RECRUITMENT TO BE CONSIDERED FOR THIS POSITION: 1. A COMPLETED CLACKAMAS COUNTY ON -LINE APPLICATION MUST BE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES BY THE CLOSING DATE. 2. A COPY OF YOUR STATE OF OREGON REGISTRATION FOR PROPERTY APPRAISER OR PROOF OF SAME MUST BE PRESENTED AT ANY INTERVIEW TO WHICH YOU MAY BE INVITED. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107051&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cea4e9d57063554f822a51dcc3b9d216
Cascade Public Media’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Bringing together a passion for public media, networking, and an eye for detail, this position will work to inform and inspire our community by sharing Cascade Public Media’s initiatives through a wide array of events while demonstrating CPM’s values of integrity, community, innovation and diversity.
Cascade Public Media serves a diverse community, in terms of ethnicity, class, culture, language, sexual orientation and disabilities and we are committed to increasing diversity and inclusion amongst our team members. We encourage everyone interested in this role to apply even if you don’t meet all of our requirements.
Pay Rate: $73,000-$81,500
Seattle, hybrid schedule that requires days onsite each week with other days remote
Cascade Public Media offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Medical
Dental
Vision
Apply Here
KEY RESPONSIBILITIES/DUTIES
Project manage select events, including planning, logistics and implementation across CPM departments with a focus on philanthropy fundraiser/donor/member events
Identify and project manage additional donor engagement opportunities and fundraising opportunities
Contribute to department long-term and short-term strategy, planning and development of new events
Provide white-glove customer service to event participants through clear communication, friendly demeanor, and providing information for questions and feedback
Assist Philanthropy team with guest research for donor events
Work closely with Philanthropy team on all reporting and tracking and provide internal and external post-event follow-up
Write scripts for all donor engagement events and create copy for event emails, attendee communications and post-event thank you notes
Track all RSVPs, ticket and table sales; provide support to ticket purchasers
Data and financial reconciliation
Advance talent, manage event agendas and ensure all staff are prepared with technical and logistical details
Act as primary liaison with design department to manage the development of all marketing materials. Ensure all materials are routed to correct departments and external stakeholders
Work with Marcom department to execute marketing strategies for all events
Manage interdepartmental workflow between visuals and production teams to ensure that they are prepared to successfully execute live events, virtual events and capture content for multimedia
Work with sponsorship team to develop sponsorship opportunities
Track event sponsorship deliverables in coordination with the corporate underwriting team and sponsorship stakeholders
Manage the development and implementation, in coordination with all digital platforms including websites, ticketing and fundraising applications
Manage relations and deliverables for all external partnerships
Research, contract and manage all external vendors
Select suitable venues, negotiate contracts and act as primary point of contact for venues
Work with volunteer coordinator to develop volunteer roles and responsibilities for events
Attend all regular events, marcom and development department meetings to be engaged in programs, goals & objectives
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the CPM
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent computer skills, including proficiency with MS Office (Outlook, Excel, PowerPoint and Word) required
Strong presentation and writing skills required
Excellent project management skills required
Strong technical fluency in audio, video production required
Strong budget management skills required
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Communications, Community Relations or related field or equivalent experience required
3 years of experience in communications, public relations, community organizing equivalent experience required
5 years of large scale events project management
PHYSICAL REQUIREMENTS
Ability to work some evenings, weekends, holidays as needed
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job and ability to lift and carry 30 pounds unassisted
Ability to sit or stand for extended periods of time
Ability to travel overnight in Washington State and Canada 3-4 times a year
Apply Here
Full Time
Cascade Public Media’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
Bringing together a passion for public media, networking, and an eye for detail, this position will work to inform and inspire our community by sharing Cascade Public Media’s initiatives through a wide array of events while demonstrating CPM’s values of integrity, community, innovation and diversity.
Cascade Public Media serves a diverse community, in terms of ethnicity, class, culture, language, sexual orientation and disabilities and we are committed to increasing diversity and inclusion amongst our team members. We encourage everyone interested in this role to apply even if you don’t meet all of our requirements.
Pay Rate: $73,000-$81,500
Seattle, hybrid schedule that requires days onsite each week with other days remote
Cascade Public Media offers competitive benefits to team members working 20 hours or more a week. Benefits include:
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employee Assistance Program (EAP)
Medical
Dental
Vision
Apply Here
KEY RESPONSIBILITIES/DUTIES
Project manage select events, including planning, logistics and implementation across CPM departments with a focus on philanthropy fundraiser/donor/member events
Identify and project manage additional donor engagement opportunities and fundraising opportunities
Contribute to department long-term and short-term strategy, planning and development of new events
Provide white-glove customer service to event participants through clear communication, friendly demeanor, and providing information for questions and feedback
Assist Philanthropy team with guest research for donor events
Work closely with Philanthropy team on all reporting and tracking and provide internal and external post-event follow-up
Write scripts for all donor engagement events and create copy for event emails, attendee communications and post-event thank you notes
Track all RSVPs, ticket and table sales; provide support to ticket purchasers
Data and financial reconciliation
Advance talent, manage event agendas and ensure all staff are prepared with technical and logistical details
Act as primary liaison with design department to manage the development of all marketing materials. Ensure all materials are routed to correct departments and external stakeholders
Work with Marcom department to execute marketing strategies for all events
Manage interdepartmental workflow between visuals and production teams to ensure that they are prepared to successfully execute live events, virtual events and capture content for multimedia
Work with sponsorship team to develop sponsorship opportunities
Track event sponsorship deliverables in coordination with the corporate underwriting team and sponsorship stakeholders
Manage the development and implementation, in coordination with all digital platforms including websites, ticketing and fundraising applications
Manage relations and deliverables for all external partnerships
Research, contract and manage all external vendors
Select suitable venues, negotiate contracts and act as primary point of contact for venues
Work with volunteer coordinator to develop volunteer roles and responsibilities for events
Attend all regular events, marcom and development department meetings to be engaged in programs, goals & objectives
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the CPM
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS/ABILITIES
Excellent computer skills, including proficiency with MS Office (Outlook, Excel, PowerPoint and Word) required
Strong presentation and writing skills required
Excellent project management skills required
Strong technical fluency in audio, video production required
Strong budget management skills required
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Communications, Community Relations or related field or equivalent experience required
3 years of experience in communications, public relations, community organizing equivalent experience required
5 years of large scale events project management
PHYSICAL REQUIREMENTS
Ability to work some evenings, weekends, holidays as needed
Must have a valid driver’s license or reliable means of transportation to meet requirements of the job and ability to lift and carry 30 pounds unassisted
Ability to sit or stand for extended periods of time
Ability to travel overnight in Washington State and Canada 3-4 times a year
Apply Here
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description The Marketing team at the Kennedy Center is a lean group of analytical and creative thinkers responsible for driving ticket revenue and awareness of all Kennedy Center programs and initiatives. The team is passionate about the performing arts and supporting artists while using data and creative thinking to connect them to audiences. The Center’s Social Impact and non-performance Education initiatives are largely non-revenue generating roles. The Assistant Manager, Social Impact & Education supports the Center’s Social Impact and Education initiatives by assisting in the crafting and implementation of marketing campaigns and strategies that generate awareness, audience attendance, and audience engagement. Key Social Impact programs include the Center’s long-running Millennium Stage programming, Culture Caucus, Social Practice Residencies, Cartography, Arts Across America and more. The Center’s institutional Education programs include Arts Summit, VSA, and ongoing Moonshot Studio activations. The incumbent will collaborate with the Senior Marketing Manager and Marketing Analytics Manager to create both quantitative and qualitative metrics for success in the areas of Social Impact and Education. Duties & Responsibilities Assists in the development and implementation of marketing plans for the Kennedy Center’s Social Impact and Education programming and initiatives. (this permeates every responsibility) Creates, routes and submits event setups for Social Impact and Education programming, including Millennium Stage Creates thoughtfully targeted patron lists for all direct mail, email, and social media efforts, using Tessitura’s extraction function Reports on promotion and engagement for all ticketed and non-ticketed Social Impact and Education events Supports Senior Marketing Manager to manage marketing budgets and attendance projections for all Social Impact and Education activities Collaborates with Asst. Manager, Audience Development to create joint affinity marketing campaigns Occasional evening and weekend on- and off-site attendance will be required Other duties as assigned. Key Qualifications 2-4 years relevant experience Bachelor’s degree in Communications, Marketing, or a related field is preferred, but not required Knowledge of Microsoft Office suite of programs, with strong knowledge of Microsoft Excel a plus Experience working with CRM systems. Experience with Tessitura a plus Excellent verbal and written communication skills Candidates must be local or willing to relocate to the DMV area.
Portland Japanese Garden
Portland Japanese Garden, Southwest Kingston Avenue, Portland, OR, USA
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Full Time
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Senior Accountant Job ID: 107056 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $74,525.49- $94,356.21 Hourly Pay Range: $38.218202 - $48.387801 The listed salary range reflects a 4.5% Cost of Living Adjustment (COLA) effective July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions include: Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Treasurer's Office seeks an experienced accounting professional to join our team as a Senior Accountant. The selected candidate will perform highly complex professional accounting, auditing, and fiscal management duties with a substantial impact on the entire county. Our Senior Accountant, on behalf of the County Treasurer, will produce sophisticated forecasts of business and operating revenues and expenses and economic and financial conditions for the county. Acting with a high degree of autonomy, this position also serves as the formal lead of the Office's accounting staff. Other duties include serving as the merchant services liaison and certifying tax revenue distributions on behalf of the county. The ideal candidate will have excellent communication and interpersonal skills, a flexible work style to achieve results, exhibit organizational acumen, and strong attention to detail. In addition, we are seeking a candidate who will employ a hands-on, proactive, and collaborative approach that builds trust and develops positive internal and external relationships. The Treasurer's Office has responsibility for all cash management and investment activities of the county, including bank reconciliation, distribution of tax revenues, Clackamas County investment purchases and sales, maintenance of banking and investment custody agreements, and all other responsibilities as defined by Oregon Revised Statutes and the Oregon Constitution. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of progressively responsible advanced level accounting/auditing experience in a professional setting Any combination of relevant education and/or training in a relevant discipline that would likely provide the required knowledge and skills, may substitute for up to one (1) year of the required years of experience Experience with governmental accounting and budgeting procedures and operations Experience ensuring compliance with contracts and/or grant requirements Thorough knowledge of Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB) Effective communication skills Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Possession of an active Certified Public Accountant (CPA) license, in good standing Advanced government level professional accounting, financial analysis and reporting, and audit experience Experience performing audits of local governments Experience auditing, analyzing and evaluating financial records, internal controls, policies and procedures Experience implementing GASB Standards *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Run daily bank reports from SinglePoint and Eon-Use Reports to Update Cash projections spreadsheet with previous day clearings. Determine transfers to/from bank, LGIP, and other sources. Process and setup new escrow retainage accounts. Help ensure compliance with Oregon Revised Statutes. Help ensure compliance with Oregon Revised Statutes. Process applications for departments wanting to take ACH/EFT payments (UPIC accounts). Update cash projection spreadsheet with daily activity (e.g., Payroll County Orders, AP County Orders Check requests, etc.); update and reconcile Sympro with daily activities; update actuals and cash flow spreadsheet using daily bank reports from SinglePoint and Eon; update cash by fund analysis and report concerns to the Treasurer; update and analyze bond proceed expenditure tracking sheet and update Treasurer. Cheque Suite issuances for Tax, TXTO, Trust, and Clack funds. Serve as the Merchant Services Liaison; prepare Journal Entries for Merchant Charge Backs or Merchant Credits Process applications for new merchant IDs. Review postings done the previous day and review bank reconciliations completed by Treasury staff. Setup purchased investments in Sympro and prepare journal entries to record purchased investment, called investments. Prepare Journal Entries to record: checks issued by Jail and District Attorney; correcting entries, debts service payments; investment coupon interest and maturities; entries for money market and LGIP accounts. Initiate ACH and Wire Transfers; process ACH for Community Development Loans and Self Pay Insurance Premiums. Run budget reports and review for inaccuracies or missed postings; reconcile to actual transactions to ensure completeness; analyzes variances and prepares status reports for management; work with Finance AP/AR on errors or issues; perform initial analysis of budget to ensure the Treasurer's Office is staying on budget. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: The principles and practices of financial reporting, auditing and internal controls; governmental accounting and budgeting procedures and operations; Generally Accepted Accounting Principles (GAAP); Governmental Accounting Standards (GASB statements); techniques used to locate errors in accounting records; computerized accounting systems and how they aid in compiling, maintaining and using accounting information; public sector accounting needs; general laws and rules regulating and influencing County fiscal operations; data processing as it relates to accounting records and applications; general office practices and procedures; application and use of standard office equipment. Skill to: Research technical accounting guidelines and literature to determine applicability; use accounting-related software and financial reporting systems; develop complex financial reports; design, generate and reconcile accounting reports, statements, projections and schedules; interpret and apply accounting and fiscal-related laws, ordinances, rules, regulations, policies and procedures; prepare and maintain accurate reports, spreadsheets and fiscal records; apply and adapt established accounting principles and procedures to a variety of County fiscal applications; apply mathematical and statistical analysis to data from various sources, draw logical conclusions and make appropriate recommendations; lead the work of professional accounting staff; communicate professionally, clearly and concisely, both orally and in writing; establish and maintain effective working relationships with co-workers, managers, customers and the general public. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Mission of the Treasurer's office is to actively invest, account for, manage, distribute and safeguard the County's cash assets. The Clackamas County Treasurer is the Chief Investment Officer for the County. The Treasurer maintains bank accounts and accounts with the State Treasury Investment Pool and various banks. Funds are invested in accordance with the County's investment policy, assuring that adequate cash is available to meet the obligations of the County. Maintenance of all banking and investment custody agreements are performed by the Treasurer's office. This also includes maintenance of approximately 50 County and public trust accounts. The Treasurer's office has responsibility for all the cash management activities of the County, including but not limited to: reconciling functions for the county's bank accounts, distribution of all property tax collected by the County Assessor to the over 125 different taxing districts within the County, and payment card industry, data security standard (PCI DSS) compliance. The Treasurer participates in the issuance of County debt instruments in accordance with the County debt policy, makes debt service payments and assists with arbitrage calculations. The Treasurer's office and the Finance office are separate departments. The Treasurer is also the Internal Audit Administrator and has responsibility for managing the internal audit function in Clackamas County and managing the County's fraud, waste and abuse hotline. Learn more about Clackamas County Treasurer APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107056&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ff96b34c2ffc764c869bdd507c92f23a
Full Time
Senior Accountant Job ID: 107056 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $74,525.49- $94,356.21 Hourly Pay Range: $38.218202 - $48.387801 The listed salary range reflects a 4.5% Cost of Living Adjustment (COLA) effective July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions include: Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Treasurer's Office seeks an experienced accounting professional to join our team as a Senior Accountant. The selected candidate will perform highly complex professional accounting, auditing, and fiscal management duties with a substantial impact on the entire county. Our Senior Accountant, on behalf of the County Treasurer, will produce sophisticated forecasts of business and operating revenues and expenses and economic and financial conditions for the county. Acting with a high degree of autonomy, this position also serves as the formal lead of the Office's accounting staff. Other duties include serving as the merchant services liaison and certifying tax revenue distributions on behalf of the county. The ideal candidate will have excellent communication and interpersonal skills, a flexible work style to achieve results, exhibit organizational acumen, and strong attention to detail. In addition, we are seeking a candidate who will employ a hands-on, proactive, and collaborative approach that builds trust and develops positive internal and external relationships. The Treasurer's Office has responsibility for all cash management and investment activities of the county, including bank reconciliation, distribution of tax revenues, Clackamas County investment purchases and sales, maintenance of banking and investment custody agreements, and all other responsibilities as defined by Oregon Revised Statutes and the Oregon Constitution. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of progressively responsible advanced level accounting/auditing experience in a professional setting Any combination of relevant education and/or training in a relevant discipline that would likely provide the required knowledge and skills, may substitute for up to one (1) year of the required years of experience Experience with governmental accounting and budgeting procedures and operations Experience ensuring compliance with contracts and/or grant requirements Thorough knowledge of Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB) Effective communication skills Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Possession of an active Certified Public Accountant (CPA) license, in good standing Advanced government level professional accounting, financial analysis and reporting, and audit experience Experience performing audits of local governments Experience auditing, analyzing and evaluating financial records, internal controls, policies and procedures Experience implementing GASB Standards *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Run daily bank reports from SinglePoint and Eon-Use Reports to Update Cash projections spreadsheet with previous day clearings. Determine transfers to/from bank, LGIP, and other sources. Process and setup new escrow retainage accounts. Help ensure compliance with Oregon Revised Statutes. Help ensure compliance with Oregon Revised Statutes. Process applications for departments wanting to take ACH/EFT payments (UPIC accounts). Update cash projection spreadsheet with daily activity (e.g., Payroll County Orders, AP County Orders Check requests, etc.); update and reconcile Sympro with daily activities; update actuals and cash flow spreadsheet using daily bank reports from SinglePoint and Eon; update cash by fund analysis and report concerns to the Treasurer; update and analyze bond proceed expenditure tracking sheet and update Treasurer. Cheque Suite issuances for Tax, TXTO, Trust, and Clack funds. Serve as the Merchant Services Liaison; prepare Journal Entries for Merchant Charge Backs or Merchant Credits Process applications for new merchant IDs. Review postings done the previous day and review bank reconciliations completed by Treasury staff. Setup purchased investments in Sympro and prepare journal entries to record purchased investment, called investments. Prepare Journal Entries to record: checks issued by Jail and District Attorney; correcting entries, debts service payments; investment coupon interest and maturities; entries for money market and LGIP accounts. Initiate ACH and Wire Transfers; process ACH for Community Development Loans and Self Pay Insurance Premiums. Run budget reports and review for inaccuracies or missed postings; reconcile to actual transactions to ensure completeness; analyzes variances and prepares status reports for management; work with Finance AP/AR on errors or issues; perform initial analysis of budget to ensure the Treasurer's Office is staying on budget. Other duties as assigned. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: The principles and practices of financial reporting, auditing and internal controls; governmental accounting and budgeting procedures and operations; Generally Accepted Accounting Principles (GAAP); Governmental Accounting Standards (GASB statements); techniques used to locate errors in accounting records; computerized accounting systems and how they aid in compiling, maintaining and using accounting information; public sector accounting needs; general laws and rules regulating and influencing County fiscal operations; data processing as it relates to accounting records and applications; general office practices and procedures; application and use of standard office equipment. Skill to: Research technical accounting guidelines and literature to determine applicability; use accounting-related software and financial reporting systems; develop complex financial reports; design, generate and reconcile accounting reports, statements, projections and schedules; interpret and apply accounting and fiscal-related laws, ordinances, rules, regulations, policies and procedures; prepare and maintain accurate reports, spreadsheets and fiscal records; apply and adapt established accounting principles and procedures to a variety of County fiscal applications; apply mathematical and statistical analysis to data from various sources, draw logical conclusions and make appropriate recommendations; lead the work of professional accounting staff; communicate professionally, clearly and concisely, both orally and in writing; establish and maintain effective working relationships with co-workers, managers, customers and the general public. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Mission of the Treasurer's office is to actively invest, account for, manage, distribute and safeguard the County's cash assets. The Clackamas County Treasurer is the Chief Investment Officer for the County. The Treasurer maintains bank accounts and accounts with the State Treasury Investment Pool and various banks. Funds are invested in accordance with the County's investment policy, assuring that adequate cash is available to meet the obligations of the County. Maintenance of all banking and investment custody agreements are performed by the Treasurer's office. This also includes maintenance of approximately 50 County and public trust accounts. The Treasurer's office has responsibility for all the cash management activities of the County, including but not limited to: reconciling functions for the county's bank accounts, distribution of all property tax collected by the County Assessor to the over 125 different taxing districts within the County, and payment card industry, data security standard (PCI DSS) compliance. The Treasurer participates in the issuance of County debt instruments in accordance with the County debt policy, makes debt service payments and assists with arbitrage calculations. The Treasurer's office and the Finance office are separate departments. The Treasurer is also the Internal Audit Administrator and has responsibility for managing the internal audit function in Clackamas County and managing the County's fraud, waste and abuse hotline. Learn more about Clackamas County Treasurer APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107056&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ff96b34c2ffc764c869bdd507c92f23a
United Way of Central Indiana
Indianapolis, IN, USA
Manager of Business Development
Fundraising And Engagement Department
United Way fights for the education, financial stability, health, and basic needs of everyone in our community .
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana (UWCI) is seeking a high-energy individual with a go-getter mentality to join our business development team. As the Manager of Business Development, your primary responsibilities will be to help secure new partnerships from net-new organizations or lapsed relationships by pairing an organization's Corporate Social Responsibility (CSR), community, and business goals with UWCI programming, services, and mission. Your secondary responsibility, in collaboration with our Events, Marketing, and Business Development team, will be promoting and securing sponsorships for UWCI's events. This individual will interact with clients of all levels, in a variety of industries across Central Indiana. This position will also participate in a variety of meaningful projects to further their understanding of sales/fundraising, marketing, and corporate social responsibility through philanthropy, volunteerism, and advocacy.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Business Development - Partnership:
Collaborate with our Business Development, Marketing, Fundraising and Strategic Intelligence and Information teams to find new leads or under-nurtured prospects.
Proactively seek and connect with new business opportunities in the market through your own independent research and networking.
Through a combination of different mediums, consistently achieve activity goals each month.
Consistently track interactions through CRM (Salesforce).
Build relationships with potential partners and work to secure partnerships aligned with their CSR/ESG goals as well as UWCI goals. Partnerships may be investing only, co-investing, working together on solutions, etc.
Develop and manage a short/medium/long-term sales pipeline.
Conduct effective discovery meetings with true curiosity.
Present United Way of Central Indiana's offerings and value to potential partners.
Maintain and develop a deep understanding of our programs, solutions, and sponsorship opportunities.
In partnership with the Sr. Business Development Director and the Chief Fundraising and Engagement Officer, create and attain income generation goals that provide true impact on the efforts of UWCI and our corporate or community partners.
Business Development - Sponsorship:
Create and maintain meaningful relationships with local business leaders/executives by educating them on UWCI's events and sponsorship opportunities.
Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets.
Provide insight for our Events, Marketing, and Business Development teams to further develop our sponsorship offerings and process.
Act as a point of contact for sponsorship information as it relates to net-new relationships.
Achieve revenue goals tied to sponsorship.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility and review literature to understand key issues.
Knowledge, Skills, and Abilities
Exemplify a proactive and self-starter attitude.
Experience with nurturing a cold or warm lead into a meaningful relationship.
Proficient at conducting discovery meetings.
Ability to manage multiple deals/projects simultaneously.
Problem-solving mindset with an ability to think outside of the box.
Strong presentation skills.
Excellent phone and email etiquette.
Previous experience with securing deals or sponsorships is preferred.
Knowledge of using CRM (Salesforce) and prospecting tools (such as LinkedIn Sales Navigator) is preferred.
Previous experience in a customer/donor-facing role is preferred.
Ability to travel up to 60% within Central Indiana throughout the week. A valid driver's license is required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office setting, with sustained use of a computer.
The noise level in the work environment is minimal to moderate.
Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.
Core Competencies
United Way of Central Indiana's team is evaluated on the following core competencies:
Courage
Accountability
Respect
Excellence
Thinking Strategically
Stakeholder Experience
Effective Communication
Position Leader: Senior Business Development Director
FLSA Status: Exempt, Fulltime
Salary Range : Upper 50's to Mid 60's
Benefits: Complete Benefits Package
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.
Full Time
Manager of Business Development
Fundraising And Engagement Department
United Way fights for the education, financial stability, health, and basic needs of everyone in our community .
We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE . This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.
I nclusion -C ourage- A ccountability- R espect- E xcellence
Position Summary
United Way of Central Indiana (UWCI) is seeking a high-energy individual with a go-getter mentality to join our business development team. As the Manager of Business Development, your primary responsibilities will be to help secure new partnerships from net-new organizations or lapsed relationships by pairing an organization's Corporate Social Responsibility (CSR), community, and business goals with UWCI programming, services, and mission. Your secondary responsibility, in collaboration with our Events, Marketing, and Business Development team, will be promoting and securing sponsorships for UWCI's events. This individual will interact with clients of all levels, in a variety of industries across Central Indiana. This position will also participate in a variety of meaningful projects to further their understanding of sales/fundraising, marketing, and corporate social responsibility through philanthropy, volunteerism, and advocacy.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Business Development - Partnership:
Collaborate with our Business Development, Marketing, Fundraising and Strategic Intelligence and Information teams to find new leads or under-nurtured prospects.
Proactively seek and connect with new business opportunities in the market through your own independent research and networking.
Through a combination of different mediums, consistently achieve activity goals each month.
Consistently track interactions through CRM (Salesforce).
Build relationships with potential partners and work to secure partnerships aligned with their CSR/ESG goals as well as UWCI goals. Partnerships may be investing only, co-investing, working together on solutions, etc.
Develop and manage a short/medium/long-term sales pipeline.
Conduct effective discovery meetings with true curiosity.
Present United Way of Central Indiana's offerings and value to potential partners.
Maintain and develop a deep understanding of our programs, solutions, and sponsorship opportunities.
In partnership with the Sr. Business Development Director and the Chief Fundraising and Engagement Officer, create and attain income generation goals that provide true impact on the efforts of UWCI and our corporate or community partners.
Business Development - Sponsorship:
Create and maintain meaningful relationships with local business leaders/executives by educating them on UWCI's events and sponsorship opportunities.
Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets.
Provide insight for our Events, Marketing, and Business Development teams to further develop our sponsorship offerings and process.
Act as a point of contact for sponsorship information as it relates to net-new relationships.
Achieve revenue goals tied to sponsorship.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility and review literature to understand key issues.
Knowledge, Skills, and Abilities
Exemplify a proactive and self-starter attitude.
Experience with nurturing a cold or warm lead into a meaningful relationship.
Proficient at conducting discovery meetings.
Ability to manage multiple deals/projects simultaneously.
Problem-solving mindset with an ability to think outside of the box.
Strong presentation skills.
Excellent phone and email etiquette.
Previous experience with securing deals or sponsorships is preferred.
Knowledge of using CRM (Salesforce) and prospecting tools (such as LinkedIn Sales Navigator) is preferred.
Previous experience in a customer/donor-facing role is preferred.
Ability to travel up to 60% within Central Indiana throughout the week. A valid driver's license is required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office setting, with sustained use of a computer.
The noise level in the work environment is minimal to moderate.
Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.
Core Competencies
United Way of Central Indiana's team is evaluated on the following core competencies:
Courage
Accountability
Respect
Excellence
Thinking Strategically
Stakeholder Experience
Effective Communication
Position Leader: Senior Business Development Director
FLSA Status: Exempt, Fulltime
Salary Range : Upper 50's to Mid 60's
Benefits: Complete Benefits Package
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Retail Operations generates revenue to support the mission and programs of the Kennedy Center. Specifically products sold in the store and online, educate the guest about the performing arts, build brand equity for the KC, and facilitate purchase discounts as a benefit for KC members. Additionally, the Shops engage KC volunteers who are ambassadors in the community. Key Responsibilities Receive and process vendor invoices and internal/external check requests; maintain files for W-9’s, purchase orders and packing/receiving slips and match to invoices. Verify invoices for quantity, unit pricing, extensions, discounts and “payable to” address. Assist with vendor communications regarding credits due. Monitor, post & reconcile incoming gift shop and concessions revenue, including providing guidance to concessions on pass-thru and artist payments to ensure accuracy of deposits and payments. Prepare daily bank deposits for pickup by Dunbar. Prepare and forward daily reports to Finance that show current checks, deposits, and other transactions and totals for verification. Respond to questions from and communicates with Finance regarding discrepancies and customer credit card billing inquiries. Prepare monthly and special reports on operational aspects of the financial and inventory condition of the gift shops and concessions to include sales, cogs, gift certificates, discounts, adjustments and inventory valuation. Prepare comparative data on previous periods using data from monthly financial reports. Prepare year-end accrual report. Review monthly inventory damages/adjustment report and share high dollar/unit damages with Director and Buyer. Assist Director with financial analysis and reporting. Assist Director with performance contracts, specifically payment tracking and collection. Place supply orders for retail operations within budget guidelines, using current inventory as a guide, and with input from Warehouse and Operations Manager. Reorder books and media for the Shops based on sales and target inventory levels, maximizing profitability, and with general understanding of purchasing policies and procedures. Order books and media for special events and coordinate RTV’s with vendors. Assist with entering and fulfillment of internal purchase orders. Assist with other duties as assigned. Key Qualifications Education/Experience Bachelor’s Degree in business or related field with some accounting coursework. Knowledge of sound accounting principles, practices and procedures, including general accepted accounting procedures (GAAP) and guidelines. At least five years’ accounts payable and cash reconciliation experience. Strong Microsoft Excel knowledge and reporting skills, including ability to work with formulas, logic, and pivot tables. Knowledge of accounting, spreadsheet and word processing software. Experience and high-degree of comfort learning and using new technology and software programs and performing associated trouble-shooting. Experience in a customer service environment. Candidate must be local or willing to relocate to the DMV area. Minimum Skills and/or Knowledge Required Ability to meet deadlines with accuracy, strong attention to detail and timeliness in a fast-paced, high-volume business operation. Skill in planning, organizing, prioritization and managing time across multiple tasks and deadlines. Must be self-starter with the ability to work with diverse teams in a fast-paced, goal-oriented environment. Ability to quickly learn, use and troubleshoot new technology, systems, hardware and software. Knowledge of accounting operations, mathematical skills, written and verbal skills, sign-making skills/software (Publisher) Ability to respond to vendor and customer concerns in a friendly, professional and positive manner. General understanding of purchasing policies and procedures. Ability to establish and maintain effective working relationships with other employees and the public. Additional Information The noise level in the work environment is generally normal however there may be times when the noise level is high for an office setting. Teamwork is paramount to the retail operations culture. The KC schedule is fast-paced and hectic with multiple events occurring simultaneously on a regular basis.
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
Full Time
Digital & Web Program Manager
University of Notre Dame
The University of Notre Dame (https://jobs.nd.edu) is accepting applications for a Digital & Web Program Manager.
Applications will be accepted until 6/22/2023.
This role is responsible for managing the functionality of and content for the center's digital marketing platforms -- including, but not limited to, the website, DPAC's mobile app, digital programs, social media accounts, and, in concert with the Operations Team, the mobile ticketing platform, Tessitura/TNEW. The ability to identify and implement effective processes and lead projects with minimal direction is required. As part of their communications responsibilities, this role is responsible for the overall strategy and dissemination plans for the center's social media and blog posts, website updates, and managing the student ambassador team. Additionally, this role is tasked with developing and implementing strategic campaigns across multiple online channels to promote events at the center and generate revenue. Understanding the ever-changing digital marketing landscape is key for success in this role.
Key Responsibilities:
• Work with media partners to develop, execute, and measure the performance of paid digital campaigns including, but not limited to, display, social media, OTT/CTV, YouTube, and geo-targeted ads.
• Identifies Tessitura data management process improvements that support the center's marketing initiatives and leads projects through to fruition.
• Maintains and integrates applications important to business operations and employee productivity.
• Develop and maintain editorial calendar(s) for social media, blog, and student ambassadors.
• Liaise with the Operations Team to review internal processes of the ticketing platform to ensure the database, and its integrations, are working as intended.
• Collaborate with the Creative Team to develop digital content that is optimized for appropriate channels.
• Create timely, relevant, and engaging content for the center's social media accounts: Facebook, Twitter, Instagram, and YouTube.
• Create and refresh content on the website, TNEW, app, podcast, and blog, using HTML and CSS when necessary.
• Monitor website, campaign, and app performance using Google's suite of tools including, but not limited to, Analytics, Data Studio, Tag Manager, and Firebase.
• Manage the app and website's platform integrations, working with developers to enhance functionality when needed.
• Report website and campaign performance to senior management.
• Regularly survey patrons to monitor satisfaction levels with the center.
• Research industry and digital marketing trends, both locally and globally, to make strategic marketing decisions that will best impact the center.
• Identify and understand key audiences for marketing communication efforts and work with the Marketing Team to develop a communications strategy that aligns target audiences with revenue goals.
• Lead and empower the student ambassador team.
Minimum Qualifications:
• Bachelor’s degree with a preference in Marketing, Communications, or related field. • 5+ years of previous experience. • Superb oral and written communication skills, including negotiating vendor agreements. • Strong project management skills. • Highly skilled at prioritizing projects and working collaboratively within a complex, dynamic environment. • Knowledgeable about brand management best practices. • Experience using HTML and a working knowledge of CSS. • Proficiency with Adobe Creative Suite, specifically but not limited to, Photoshop, InDesign, Premier Pro, and Lightroom. • Must have extensive experience with website content management systems and working with website integrations, plugins, and APIs. • Experienced in crafting engaging social media content to increase awareness and drive sales. • Comfortable working with Google Analytics, especially GA4. • Experience in digital media planning and buying. • Familiarity with email marketing principles, including automated/dynamic email campaigns and personalization. • Experienced in developing and working within specified budgets specifically related to digital media planning and buying. • Experience managing and directing a team.
Preferred Qualifications:
The following certifications are a plus:
• Google Ads, database management, project management (PMP), SQL, HTML, and CSS.
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # https://apptrkr.com/4210207. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.