Annual Salary Range: $112,528.72 - $174,419.51 First Review of Applications: April 5, 2024 Expected Start Date: June 2024
Role The Manager of Contracts & Procurement Services, Operations and Administration oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, directly supervises Senior-level employees, and oversees a team of about 12 employees.
This role will be focused on procurement and programs that support SANDAG’s overall operations and administration. This includes oversight of contracts and procurements that fall into the areas of Professional Services (Non-A&E/CM), Facilities & Operations, Technology, Grants, and Revenue. In addition, this position will be responsible for critical program areas that are required to keep the agency and team operations strong and modernized including contract administration activities, Micro-purchase program oversight, insurance compliance, award reporting, audit and Public Records Act request support, and administration of the contract and purchasing modules within the Enterprise Resource Planning (ERP) system.
Typical Qualifications
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field.
At least seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. An advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation are desirable.
Demonstrated experience supervising and mentoring professional and technical level employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated experience preparing and reviewing various solicitation documents such as Requests for Qualifications (RFQs), Requests for Proposals (RFPs), Invitation for Bids (IFBs) for small, informal, and formal procurements, including Multiple Award On-Call Contracts, Job Order Contracts (JOCs), task orders, amendments, and purchase orders; knowledge of Design-Build (D/B) and Construction Manager General Contractor (CM/GC) contracts are desirable.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Buy America; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Benefits SANDAG offers comprehensive benefits, to include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Additionally, SANDAG offers the following:
Hybrid work schedule (Monday/Wednesday teleworking; Tuesday, Thursday/Friday in office)
9/80 flexible work schedule (every other Monday off)
Pay-for-performance merit increases
CalPERS pension plan with employer and employee contributions
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Call (619) 699-1900 or visit https://www.governmentjobs.com/careers/sandag ? for information. First review April 5, 2024. EOE.
Full Time
Annual Salary Range: $112,528.72 - $174,419.51 First Review of Applications: April 5, 2024 Expected Start Date: June 2024
Role The Manager of Contracts & Procurement Services, Operations and Administration oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, directly supervises Senior-level employees, and oversees a team of about 12 employees.
This role will be focused on procurement and programs that support SANDAG’s overall operations and administration. This includes oversight of contracts and procurements that fall into the areas of Professional Services (Non-A&E/CM), Facilities & Operations, Technology, Grants, and Revenue. In addition, this position will be responsible for critical program areas that are required to keep the agency and team operations strong and modernized including contract administration activities, Micro-purchase program oversight, insurance compliance, award reporting, audit and Public Records Act request support, and administration of the contract and purchasing modules within the Enterprise Resource Planning (ERP) system.
Typical Qualifications
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field.
At least seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. An advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation are desirable.
Demonstrated experience supervising and mentoring professional and technical level employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated experience preparing and reviewing various solicitation documents such as Requests for Qualifications (RFQs), Requests for Proposals (RFPs), Invitation for Bids (IFBs) for small, informal, and formal procurements, including Multiple Award On-Call Contracts, Job Order Contracts (JOCs), task orders, amendments, and purchase orders; knowledge of Design-Build (D/B) and Construction Manager General Contractor (CM/GC) contracts are desirable.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Buy America; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Benefits SANDAG offers comprehensive benefits, to include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Additionally, SANDAG offers the following:
Hybrid work schedule (Monday/Wednesday teleworking; Tuesday, Thursday/Friday in office)
9/80 flexible work schedule (every other Monday off)
Pay-for-performance merit increases
CalPERS pension plan with employer and employee contributions
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Call (619) 699-1900 or visit https://www.governmentjobs.com/careers/sandag ? for information. First review April 5, 2024. EOE.
Annual Salary Range: $112,528.72 - $174,419.51 First Review of Applications: April 5, 2024 Expected Start Date: June 2024
Role The Manager of Contracts & Procurement Services, Capital Projects oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, directly supervises Senior-level employees, and oversees a team of about 12 employees.
This role will be focused on procurement and programs that support SANDAG’s delivery of capital projects. This includes oversight of contracts and procurements that fall into the areas of Design and Construction Management, Construction, Alternate Delivery Methods, Real Estate, P-3, and Environmental. In addition, this position will be responsible for critical program areas that are required to keep the agency and team operations strong and modernized including team resource (templates, forms, SharePoint site) management, vendor portal administration, DBE oversight, and team training.
Typical Qualifications
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field.
Seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. An advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation are desirable.
Demonstrated experience supervising and mentoring professional and technical level employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated knowledge of the principles, practices, and current trends related to a comprehensive contracts and procurement program, particularly in the areas of professional services contracts, goods, technology, Architectural and Engineering services, and construction.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Buy America; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Benefits
SANDAG offers comprehensive benefits, to include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Additionally, SANDAG offers the following:
Hybrid work schedule (Monday/Wednesday teleworking; Tuesday, Thursday/Friday in office)
9/80 flexible work schedule (every other Monday off)
Pay-for-performance merit increases
CalPERS pension plan with employer and employee contributions
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Call (619) 699-1900 or visit https://www.governmentjobs.com/careers/sandag ? for information. First review April 5, 2024. EOE.
Full Time
Annual Salary Range: $112,528.72 - $174,419.51 First Review of Applications: April 5, 2024 Expected Start Date: June 2024
Role The Manager of Contracts & Procurement Services, Capital Projects oversees the delivery of comprehensive, agency-wide procurement services while ensuring adherence to related agency, state, and federal regulations and laws. This position develops and administers contracts and procurement policies, programs, and activities, directly supervises Senior-level employees, and oversees a team of about 12 employees.
This role will be focused on procurement and programs that support SANDAG’s delivery of capital projects. This includes oversight of contracts and procurements that fall into the areas of Design and Construction Management, Construction, Alternate Delivery Methods, Real Estate, P-3, and Environmental. In addition, this position will be responsible for critical program areas that are required to keep the agency and team operations strong and modernized including team resource (templates, forms, SharePoint site) management, vendor portal administration, DBE oversight, and team training.
Typical Qualifications
The minimum education, training, and experience qualifications include a bachelor’s degree with major course work in public administration, business administration, finance, law, or a related field.
Seven years of recent, increasingly responsible, professional contracts and procurement experience, including two years of supervisory experience. An advanced degree and/or a Certified Purchasing Manager (CPM) and/or Certified Professional Contracts Manager (CPCM) designation are desirable.
Demonstrated experience supervising and mentoring professional and technical level employees; experience providing administrative and professional leadership and direction for assigned programs.
Demonstrated knowledge of the principles, practices, and current trends related to a comprehensive contracts and procurement program, particularly in the areas of professional services contracts, goods, technology, Architectural and Engineering services, and construction.
Demonstrated knowledge of rules, regulations, and laws related to public agency contracts such as the Brooks Act and Buy America; demonstrated knowledge of sources of funding for regional transportation projects; demonstrated ability to apply and incorporate funding agency requirements into the contracting process.
Benefits
SANDAG offers comprehensive benefits, to include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Additionally, SANDAG offers the following:
Hybrid work schedule (Monday/Wednesday teleworking; Tuesday, Thursday/Friday in office)
9/80 flexible work schedule (every other Monday off)
Pay-for-performance merit increases
CalPERS pension plan with employer and employee contributions
Excellent health insurance options for employees and their eligible dependents
Free dental and vision insurance for employees and their eligible dependents
Education Assistance of up to $5,250 a year for regular employees
Free transit pass for use throughout the San Diego region, bus, Rapid Express, Trolley, and COASTER
Paid time off including 12 paid holidays, 2 floating holiday days, generous paid time off (PTO) per year, depending on length of service
Call (619) 699-1900 or visit https://www.governmentjobs.com/careers/sandag ? for information. First review April 5, 2024. EOE.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Enterprise Systems, leads a team of technology professionals and stakeholders responsible for managing implementation, governance, and support of core applications at The Kennedy Center for the Performing Arts. The position is responsible for effectively analyzing, planning, organizing, and leading teams in support of production applications while managing risk, workload, scope, capacity, schedule, and budget. This position also works closely with project sponsors, business and technical partners, subject matter experts, end-users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure the needs of business users are fully addressed and continuous improvement is being achieved. Key Responsibilities Managing an application portfolio and associated projects. Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools. Providing application administrative support across applications as needed. Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes. Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables. Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer. Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. Balance support of existing systems with implementation and support of new systems. Change agent – plan, communicate, execute, train, and document across all systems throughout the Kennedy Center. Motivate and manage a team of application specialists in the maintenance and improvement of the Kennedy Center’s application portfolio. Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business impact Key Qualifications 5+ years of experience in an applications manager or similar role preferably supporting SaaS applications. 2+ years of vendor management. Deep hands-on experience with application implementations, enhancements, and integrations. Strong understanding of end-user technology experiences. Experience managing ticketing, CRM, ERP, and HRIS systems is an advantage. Experience with Tessitura, UKG, Sage Intacct, and Lawson is a definite plus. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Strong communication skills, with the ability to clearly explain system changes and functionality to all employees across the Kennedy Center. Experience setting up ongoing procedures for collection and review of application portfolio status. Excellent verbal and written communication skills. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Enterprise Systems, leads a team of technology professionals and stakeholders responsible for managing implementation, governance, and support of core applications at The Kennedy Center for the Performing Arts. The position is responsible for effectively analyzing, planning, organizing, and leading teams in support of production applications while managing risk, workload, scope, capacity, schedule, and budget. This position also works closely with project sponsors, business and technical partners, subject matter experts, end-users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure the needs of business users are fully addressed and continuous improvement is being achieved. Key Responsibilities Managing an application portfolio and associated projects. Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools. Providing application administrative support across applications as needed. Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes. Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables. Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer. Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. Balance support of existing systems with implementation and support of new systems. Change agent – plan, communicate, execute, train, and document across all systems throughout the Kennedy Center. Motivate and manage a team of application specialists in the maintenance and improvement of the Kennedy Center’s application portfolio. Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business impact Key Qualifications 5+ years of experience in an applications manager or similar role preferably supporting SaaS applications. 2+ years of vendor management. Deep hands-on experience with application implementations, enhancements, and integrations. Strong understanding of end-user technology experiences. Experience managing ticketing, CRM, ERP, and HRIS systems is an advantage. Experience with Tessitura, UKG, Sage Intacct, and Lawson is a definite plus. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Strong communication skills, with the ability to clearly explain system changes and functionality to all employees across the Kennedy Center. Experience setting up ongoing procedures for collection and review of application portfolio status. Excellent verbal and written communication skills. Candidate must be local or willing to relocate to the DMV area.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL (Hybrid)
Our Fortune 500 Company client is seeking to directly hire a talented Power Delivery Specialized Infrastructure (PDSI) Architect.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
This position is part of the Technology Organization (TO) Infrastructure Services (IS), Power Delivery Specialized Infrastructure (PDSI) team which has responsibility for specific Operational Technology (OT) network and compute infrastructure for Fortune 500 Company .
This position is an infrastructure consulting architect responsible for:
Consulting on new/changing infrastructure needs by listening, translating, guiding, and advising
Facilitate infrastructure requests to ensure every need is met and can be integrated into our environment, regardless of where it is hosted or what organization manages it
Identify a set of standard solutions that may span multiple technology areas, working with core Infrastructure Services groups who engineer and support these solutions
Partner with other architects in IS and other organizations to revise or adjust standards as appropriate
Lead the design/engineering of new solutions for which standards do not yet exist
Proactively engage with OT Fortune 500 Business Partners to share significant planned infrastructure changes
Research industry guidance, frameworks, and best practices
Represent PDSI in the Enterprise Security Architecture Review Board (ES-ARB)
Provide continuity between requests, understanding of the assigned client(s) broad use of infrastructure and unique needs
Understand how the OT business partners and Power Delivery Technology Solutions use infrastructure technologies today, future business needs, and the architectural direction for the future
Share communications, awareness, and high-level education about infrastructure technology strategy to OT Business Partners
Contribute to best practices sharing, such as capacity planning
Serve as the backup IS Point of Contact for Power Delivery during Storm Readiness and Response events
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Broad knowledge of all infrastructure technologies, with strong technical aptitude, knowledge and hands-on experience in more than one infrastructure technology area
Understanding of rules and regulations that govern the use of technology, such as NERC CIP and TSA Security Directive, as well as internal policies
Ability to define and articulate the “big picture” long-term vision for the infrastructure and develop short term plans to achieve it.
Ability to analyze information from multiple sources for complex problem resolution.
Ability to design / engineer infrastructure solutions to maximize resiliency while minimizing cost and complexity.
Ability to create and evaluate reference technical architectures and ensure business partner buy-in, adoption, and implementation
Ability to organize tasks and coordinate various employees, vendor / contractors, and customers / partners to meet project goals.
Ability to work independently, prioritizing major tasks by overall impact to the company.
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to effectively lead committees and teams, train personnel, and make presentations.
Education/Experience
Bachelor’s Degree in Computer Science or an Engineering field strongly preferred; four (4) years of relevant technical experience is an acceptable substitute.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for infrastructure technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years.
Competencies
Comprehensive leadership skills recognizable by others inside and outside the team
Strategic thinker that can embrace, influence, and lead change.
Effectively organize tasks, manage multiple priorities, meet schedules, and deliver on commitments
Ability to negotiate with and influence others – internally as well as with vendors
Ability to establish and nurture relationships at all levels of the organization
Takes ownership of work assignments and personal development
Excellent communication skills (both oral and written) as well as technical writing
Excellent presentation skills and ability to relate and connect with a variety of audiences
Ability to articulate business drivers and how information technology can be applied to meet the requirements in business terms.
Ability to simplify complex subjects in a way that can be easily understood by less technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Recognition of cyber security threats and risks, and importance of protecting the infrastructure
Capacity and desire to learn and apply new technologies and concepts
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Self-motivated, takes initiative, is proactive, and habitually removes obstacles for success
Curious and creative, always questioning, and never satisfied by the status quo
Assess impact and quantify risk to ensure appropriate business decisions are made
Demonstrate Fortune 500 Company Values
LOCATION: Candidate must reside within a reasonable commute to Atlanta, GA or Birmingham, AL.
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) Do you have previous experience as a Design Engineer or an Architect for IT infrastructure to support an application?
3) If yes, please describe your experience.
4) How many years of Engineering or Architecture experience?
1-4 years
5 -9 years - Required
9+ years
5) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
6) If yes, please describe your experience.
7) Please select all that you have previous experience with:
Cisco IOS routing/switching
Cisco NX-OS routing/switching
Palo Alto Firewalls
IPSec/SSL VPN Systems
Network Device Management
Programming or Scripting
Windows Server Administration
Active Directory Administration
Linux Server Administration
VMware Administration
Storage (SAN, NAS,…) Administration
None of the above
8) If yes, please describe your experience
9) Do you hold any current technical certifications? If yes, please list them.
10) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
11) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Power Delivery Specialized Infrastructure (PDSI) Architect.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete all Responses to the Hiring Manager's Screening Questions below .
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
JOB SUMMARY:
This position is part of the Technology Organization (TO) Infrastructure Services (IS), Power Delivery Specialized Infrastructure (PDSI) team which has responsibility for specific Operational Technology (OT) network and compute infrastructure for Fortune 500 Company .
This position is an infrastructure consulting architect responsible for:
Consulting on new/changing infrastructure needs by listening, translating, guiding, and advising
Facilitate infrastructure requests to ensure every need is met and can be integrated into our environment, regardless of where it is hosted or what organization manages it
Identify a set of standard solutions that may span multiple technology areas, working with core Infrastructure Services groups who engineer and support these solutions
Partner with other architects in IS and other organizations to revise or adjust standards as appropriate
Lead the design/engineering of new solutions for which standards do not yet exist
Proactively engage with OT Fortune 500 Business Partners to share significant planned infrastructure changes
Research industry guidance, frameworks, and best practices
Represent PDSI in the Enterprise Security Architecture Review Board (ES-ARB)
Provide continuity between requests, understanding of the assigned client(s) broad use of infrastructure and unique needs
Understand how the OT business partners and Power Delivery Technology Solutions use infrastructure technologies today, future business needs, and the architectural direction for the future
Share communications, awareness, and high-level education about infrastructure technology strategy to OT Business Partners
Contribute to best practices sharing, such as capacity planning
Serve as the backup IS Point of Contact for Power Delivery during Storm Readiness and Response events
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Broad knowledge of all infrastructure technologies, with strong technical aptitude, knowledge and hands-on experience in more than one infrastructure technology area
Understanding of rules and regulations that govern the use of technology, such as NERC CIP and TSA Security Directive, as well as internal policies
Ability to define and articulate the “big picture” long-term vision for the infrastructure and develop short term plans to achieve it.
Ability to analyze information from multiple sources for complex problem resolution.
Ability to design / engineer infrastructure solutions to maximize resiliency while minimizing cost and complexity.
Ability to create and evaluate reference technical architectures and ensure business partner buy-in, adoption, and implementation
Ability to organize tasks and coordinate various employees, vendor / contractors, and customers / partners to meet project goals.
Ability to work independently, prioritizing major tasks by overall impact to the company.
Ability to communicate and work with all levels of management, vendors, and other internal and external groups.
Ability to effectively lead committees and teams, train personnel, and make presentations.
Education/Experience
Bachelor’s Degree in Computer Science or an Engineering field strongly preferred; four (4) years of relevant technical experience is an acceptable substitute.
A minimum of five (5) to eight (8) years of service (depending on job level), providing engineering and/or support for infrastructure technologies. When relevant technical experience is substituted for a degree, the minimum experience requirement increases by four (4) years.
Competencies
Comprehensive leadership skills recognizable by others inside and outside the team
Strategic thinker that can embrace, influence, and lead change.
Effectively organize tasks, manage multiple priorities, meet schedules, and deliver on commitments
Ability to negotiate with and influence others – internally as well as with vendors
Ability to establish and nurture relationships at all levels of the organization
Takes ownership of work assignments and personal development
Excellent communication skills (both oral and written) as well as technical writing
Excellent presentation skills and ability to relate and connect with a variety of audiences
Ability to articulate business drivers and how information technology can be applied to meet the requirements in business terms.
Ability to simplify complex subjects in a way that can be easily understood by less technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Recognition of cyber security threats and risks, and importance of protecting the infrastructure
Capacity and desire to learn and apply new technologies and concepts
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Self-motivated, takes initiative, is proactive, and habitually removes obstacles for success
Curious and creative, always questioning, and never satisfied by the status quo
Assess impact and quantify risk to ensure appropriate business decisions are made
Demonstrate Fortune 500 Company Values
LOCATION: Candidate must reside within a reasonable commute to Atlanta, GA or Birmingham, AL.
_________________________________________________________________
TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) Do you have previous experience as a Design Engineer or an Architect for IT infrastructure to support an application?
3) If yes, please describe your experience.
4) How many years of Engineering or Architecture experience?
1-4 years
5 -9 years - Required
9+ years
5) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
6) If yes, please describe your experience.
7) Please select all that you have previous experience with:
Cisco IOS routing/switching
Cisco NX-OS routing/switching
Palo Alto Firewalls
IPSec/SSL VPN Systems
Network Device Management
Programming or Scripting
Windows Server Administration
Active Directory Administration
Linux Server Administration
VMware Administration
Storage (SAN, NAS,…) Administration
None of the above
8) If yes, please describe your experience
9) Do you hold any current technical certifications? If yes, please list them.
10) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
11) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?
The Oregon Health Authority (OHA), Public Health Division (PHD), Adolescent Health, ScreenWise & Reproductive Health Section is recruiting for a Reproductive Health Nurse Consultant to provide expert consultation and technical assistance for the Oregon Reproductive Health Program. The RH Program is dedicated to ensuring people in Oregon have access to high-quality reproductive and sexual health services, knowledge, and resources through partnerships with clinics, community organizations, and policy makers. The RH Program provides program planning, policy development, guidance, organization, support and implementation for activities and projects related to ensuring that every person in Oregon has reproductive autonomy.
NOTE: This position requires an unencumbered Oregon Registered Nursing License or the ability to acquire an Oregon Registered Nursing License within the first three months of employment.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to every-one.
What you will do!
As the Reproductive Health Nurse Consultant , you will provide expert consultation, monitoring reviews, and technical assistance to facilitate successful implementation of RH Program requirements among a statewide network of clinical agencies. This position is responsible for leadership relevant to clinical reproductive health issues and for working collaboratively with the RH Program staff to assess and meet the needs of local programs for education, training, and on-site consultation. This position has primary responsibility for onsite clinical reviews of RH Program-certified agencies.
Specific duties include, but are not limited to the following:
Providing clinical and programmatic support to the Reproductive Health Program team in the development and maintenance of clinical protocols, and providing clinical expertise to clinical partner organizations.
Assuring compliance with RH program requirements through a variety of monitoring and review activities, including remote and onsite clinical reviews.
Working collaboratively with the Reproductive Health Program team to assess and provide education, training, and technical support to clinics serving diverse communities.
Supporting clinics across the state that primarily serve low-income communities, youth, rural and frontier communities, LGBTQ+ communities, and Black, Indigenous, Tribal communities, and communities of color.
Embracing and utilizing a culturally responsive, innovative, and client centered approach to assuring all people have reproductive health autonomy.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Salary Range: $5,232 - $8,024 / monthly
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, in-state travel to conduct in-person site reviews of reproductive health agency clinics is a mandatory element of this position; typically in-person site reviews occur between 1-2 times per quarter, and last for 2-4 days depending on location. There are also times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Master's degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience.
OR
A Bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative or teaching experience.
Special Qualifications
Must have a current unencumbered Oregon Registered Nursing License or the ability to obtain an Oregon Registered Nursing License within the first three months of employment.
Desired Attributes
Bi-lingual, bi-cultural English/Spanish is preferred.
Experience training and educating providers on contraceptive management and counseling; taking patients’ sexual histories; providing options counseling including abortion; testing, counseling, and managing HIV/STD; providing cultural responsiveness, client-centered care, and reproductive health screenings and guidelines.
Experience supervising and/or managing staff in a clinical setting.
Expertise in reproductive health service delivery in safety net clinics.
Understanding of the complexities that make it difficult for communities of color to access reproductive health services.
Experience developing and implementing a public health-related quality assurance program.
Experience collaborating with health officials and decision makers in healthcare organizations.
Experience developing and writing policies, procedures, and protocols.
Experience creating clinic workflows and trouble-shooting areas of improvement.
Experience effectively communicating with and collaborating with health officials and decision makers in community organizations.
Experience working with diverse populations, such as immigrant, refugee, tribal, Latino, and LGBTQ communities within Oregon.
Experience increasing cultural responsiveness and diversity within work unit and with external providers.
Understanding of the impact of systemic oppression on underserved communities.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-146909
Application Deadline: 03/19/2024
Full Time
The Oregon Health Authority (OHA), Public Health Division (PHD), Adolescent Health, ScreenWise & Reproductive Health Section is recruiting for a Reproductive Health Nurse Consultant to provide expert consultation and technical assistance for the Oregon Reproductive Health Program. The RH Program is dedicated to ensuring people in Oregon have access to high-quality reproductive and sexual health services, knowledge, and resources through partnerships with clinics, community organizations, and policy makers. The RH Program provides program planning, policy development, guidance, organization, support and implementation for activities and projects related to ensuring that every person in Oregon has reproductive autonomy.
NOTE: This position requires an unencumbered Oregon Registered Nursing License or the ability to acquire an Oregon Registered Nursing License within the first three months of employment.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to every-one.
What you will do!
As the Reproductive Health Nurse Consultant , you will provide expert consultation, monitoring reviews, and technical assistance to facilitate successful implementation of RH Program requirements among a statewide network of clinical agencies. This position is responsible for leadership relevant to clinical reproductive health issues and for working collaboratively with the RH Program staff to assess and meet the needs of local programs for education, training, and on-site consultation. This position has primary responsibility for onsite clinical reviews of RH Program-certified agencies.
Specific duties include, but are not limited to the following:
Providing clinical and programmatic support to the Reproductive Health Program team in the development and maintenance of clinical protocols, and providing clinical expertise to clinical partner organizations.
Assuring compliance with RH program requirements through a variety of monitoring and review activities, including remote and onsite clinical reviews.
Working collaboratively with the Reproductive Health Program team to assess and provide education, training, and technical support to clinics serving diverse communities.
Supporting clinics across the state that primarily serve low-income communities, youth, rural and frontier communities, LGBTQ+ communities, and Black, Indigenous, Tribal communities, and communities of color.
Embracing and utilizing a culturally responsive, innovative, and client centered approach to assuring all people have reproductive health autonomy.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Salary Range: $5,232 - $8,024 / monthly
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, in-state travel to conduct in-person site reviews of reproductive health agency clinics is a mandatory element of this position; typically in-person site reviews occur between 1-2 times per quarter, and last for 2-4 days depending on location. There are also times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Master's degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience.
OR
A Bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative or teaching experience.
Special Qualifications
Must have a current unencumbered Oregon Registered Nursing License or the ability to obtain an Oregon Registered Nursing License within the first three months of employment.
Desired Attributes
Bi-lingual, bi-cultural English/Spanish is preferred.
Experience training and educating providers on contraceptive management and counseling; taking patients’ sexual histories; providing options counseling including abortion; testing, counseling, and managing HIV/STD; providing cultural responsiveness, client-centered care, and reproductive health screenings and guidelines.
Experience supervising and/or managing staff in a clinical setting.
Expertise in reproductive health service delivery in safety net clinics.
Understanding of the complexities that make it difficult for communities of color to access reproductive health services.
Experience developing and implementing a public health-related quality assurance program.
Experience collaborating with health officials and decision makers in healthcare organizations.
Experience developing and writing policies, procedures, and protocols.
Experience creating clinic workflows and trouble-shooting areas of improvement.
Experience effectively communicating with and collaborating with health officials and decision makers in community organizations.
Experience working with diverse populations, such as immigrant, refugee, tribal, Latino, and LGBTQ communities within Oregon.
Experience increasing cultural responsiveness and diversity within work unit and with external providers.
Understanding of the impact of systemic oppression on underserved communities.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-146909
Application Deadline: 03/19/2024
The Opportunity
The Chief Information Officer (CIO) is responsible for establishing the strategic direction and management of the activities and staff in the Department of Information Technology Services (ITS). The CIO leads the planning and delivery of comprehensive county-wide information technology programs and provides expert advice and counsel to Washington County departments and the County Administrative Office.
Reporting to an Assistant County Administrator, the CIO provides administrative direction over the ITS department and its systems, programs and services. This position actively identifies potential areas where improvements are achievable through new and improved information systems, policies or procedures and initiates changes as necessary. The CIO prepares and administers the ITS budget, monitoring midyear adjustments and participating in forecasting additional funding needed for staffing, equipment, materials and supplies. Specifically, the CIO manages, plans, directs and organizes the ITS department divisions including Enterprise Applications and Systems, Infrastructure and Operations, Information Security and the Project Management Office.
The CIO provides leadership to six direct reports including the Deputy CIO, Enterprise Systems Division Manager, Infrastructure and Operations Division Manager, Information Security Officer, Service IT Architect and Project Management and Administration Division Manager. This position develops departmental goals and objectives and effectively collaborates with the ITS leadership team to develop work plans, assign activities and monitor the progress of projects and initiatives including those by outsourced service providers. This position contributes to building a human-centered organization that supports the health, safety, effectiveness and creativity of employees.
The CIO values public service and recognizes the importance of building strong relationships that foster collaboration and partnership at all levels. The successful candidate actively listens and brings forward creative and innovative technical solutions while promoting a customer-oriented approach to service delivery. Ideally, the CIO works proactively to understand the various functions, operations, and practices of all County departments and quickly establishes trust and rapport to achieve desired results. Importantly, the CIO actively collaborates with their leadership team to develop technology solutions that solve multiple challenges in a complex environment with competing interests.
Qualifications
Ten years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Prior experience driving change and transformation with a focus on modernizing technology is ideal. Demonstrated expertise in strategic planning specific to information technology and services is essential as is advanced knowledge of modern IT practices, operations and security procedures. Strong fiscal management coupled with project management and program planning experience are required. The ability to exercise professional judgment and apply it to complex, multi-disciplinary and sensitive issues is essential. An interest in public service coupled with a broad and diverse background that includes the public sector is preferred.
The County will consider a bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and six years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Candidates with a combination of education, work and life experiences that enable them to successfully perform the essential functions of the position are encouraged to apply.
Compensation and Benefits
The salary range for the Chief Information Officer is $169,204 - $215,951 and will depend on the qualifications of the successful candidates.
How to Apply
Applications will be accepted electronically by Raftelis at jobs.crelate.com . Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position is open until filled with the first review of applications on March 4, 2024 .
Full Time
The Opportunity
The Chief Information Officer (CIO) is responsible for establishing the strategic direction and management of the activities and staff in the Department of Information Technology Services (ITS). The CIO leads the planning and delivery of comprehensive county-wide information technology programs and provides expert advice and counsel to Washington County departments and the County Administrative Office.
Reporting to an Assistant County Administrator, the CIO provides administrative direction over the ITS department and its systems, programs and services. This position actively identifies potential areas where improvements are achievable through new and improved information systems, policies or procedures and initiates changes as necessary. The CIO prepares and administers the ITS budget, monitoring midyear adjustments and participating in forecasting additional funding needed for staffing, equipment, materials and supplies. Specifically, the CIO manages, plans, directs and organizes the ITS department divisions including Enterprise Applications and Systems, Infrastructure and Operations, Information Security and the Project Management Office.
The CIO provides leadership to six direct reports including the Deputy CIO, Enterprise Systems Division Manager, Infrastructure and Operations Division Manager, Information Security Officer, Service IT Architect and Project Management and Administration Division Manager. This position develops departmental goals and objectives and effectively collaborates with the ITS leadership team to develop work plans, assign activities and monitor the progress of projects and initiatives including those by outsourced service providers. This position contributes to building a human-centered organization that supports the health, safety, effectiveness and creativity of employees.
The CIO values public service and recognizes the importance of building strong relationships that foster collaboration and partnership at all levels. The successful candidate actively listens and brings forward creative and innovative technical solutions while promoting a customer-oriented approach to service delivery. Ideally, the CIO works proactively to understand the various functions, operations, and practices of all County departments and quickly establishes trust and rapport to achieve desired results. Importantly, the CIO actively collaborates with their leadership team to develop technology solutions that solve multiple challenges in a complex environment with competing interests.
Qualifications
Ten years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Prior experience driving change and transformation with a focus on modernizing technology is ideal. Demonstrated expertise in strategic planning specific to information technology and services is essential as is advanced knowledge of modern IT practices, operations and security procedures. Strong fiscal management coupled with project management and program planning experience are required. The ability to exercise professional judgment and apply it to complex, multi-disciplinary and sensitive issues is essential. An interest in public service coupled with a broad and diverse background that includes the public sector is preferred.
The County will consider a bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and six years of progressively responsible experience in the supervision and administration of a large enterprise computing environment with a least four years in a management capacity. Candidates with a combination of education, work and life experiences that enable them to successfully perform the essential functions of the position are encouraged to apply.
Compensation and Benefits
The salary range for the Chief Information Officer is $169,204 - $215,951 and will depend on the qualifications of the successful candidates.
How to Apply
Applications will be accepted electronically by Raftelis at jobs.crelate.com . Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position is open until filled with the first review of applications on March 4, 2024 .
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to directly hire a talented Sr. Network Engineer.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
Job Summary:
Our client is seeking a Sr. Network Engineer located in Atlanta, Georgia or Birmingham, Alabama.
General Job Responsibilities:
Responsible for engineering designs for OT network facilities including Cisco data communications equipment; routers, switches, etc.
Responsible for development of and compliance with engineering standards including requirements gathering, documentation, product lifecycle plans, and design packages.
Responsible for coordinating supplemental engineering service providers and/or contractors performing engineering design for network projects.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participating in the successful completion of Power Delivery Specialized Infrastructure initiatives and Technology Organization initiatives.
Responsible for providing third-level maintenance (reactive, preventative, and quality assurance) support as well as backup maintenance /installation coverage related to the identified networks / equipment at specific Fortune 500 Company locations.
Job Requirements:
Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus.
Ability to perform end-to-end troubleshooting of data networks.
General Understanding of Real-Time SCADA systems is a plus.
Knowledge of Electric Power Delivery business and applications is a plus.
Knowledge of Network Management systems, e.g. Micro Focus NA is a plus.
Knowledge of serial data transmission (T1, RS-232) is a plus.
Knowledge of intrusion detection and prevention systems (IDS/IPS) is a plus.
Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus.
General Understanding of Budgets and/or Capable of Learning about Budgeting (capital and functional) and accounting processes to ensure compliance with the budget.
Demonstrated personal computer skills (i.e. Word, Excel, Visio, etc.).
Self-motivated with the ability to effectively manage multiple project responsibilities simultaneously.
Team-oriented with a strong work ethic.
Willingness to embrace, influence, and lead change.
Competencies:
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
Ability to build relationships and work in a team atmosphere.
Ability to provide and accept feedback.
Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
Attention to detail.
Education / Experience:
Bachelor’s Degree in an Engineering discipline (preferred); Computer Science, MIS, or technical degree in Computer Science or related technology is acceptable.
Minimum of 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls.
Cisco certifications are a plus.
Experience with CheckPoint, Cisco ASA or Palo Alto Firewalls is a plus.
Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access everyday activities and with moving and configuring network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) If yes, please describe your experience.
3) How many years of data network experience?
1-4 years - Required
5 -9 years
9+ years
4) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
5) If yes, please describe your experience.
6) Please select all that you have previous experience with:
- Cisco IOS routing/switching - Required
- Cisco NX-OS routing/switching - Asset
- Palo Alto Firewalls - Asset
- IPSec/SSL VPN Systems - Asset
- Network Device Management – Asset
- Programming or Scripting – Asset
- None of the above
7) Do you have experience in the following? :
- OSPF Routing - Asset
- BGP Routing - Asset
- Packet Capture and Analysis - Asset
- QoS - Asset
- DMVPN - Asset
- None of the above
8) If yes, please describe your experience.
9) Do you hold any current technical certifications? If yes, please list them.
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Sr. Network Engineer.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
Job Summary:
Our client is seeking a Sr. Network Engineer located in Atlanta, Georgia or Birmingham, Alabama.
General Job Responsibilities:
Responsible for engineering designs for OT network facilities including Cisco data communications equipment; routers, switches, etc.
Responsible for development of and compliance with engineering standards including requirements gathering, documentation, product lifecycle plans, and design packages.
Responsible for coordinating supplemental engineering service providers and/or contractors performing engineering design for network projects.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participating in the successful completion of Power Delivery Specialized Infrastructure initiatives and Technology Organization initiatives.
Responsible for providing third-level maintenance (reactive, preventative, and quality assurance) support as well as backup maintenance /installation coverage related to the identified networks / equipment at specific Fortune 500 Company locations.
Job Requirements:
Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus.
Ability to perform end-to-end troubleshooting of data networks.
General Understanding of Real-Time SCADA systems is a plus.
Knowledge of Electric Power Delivery business and applications is a plus.
Knowledge of Network Management systems, e.g. Micro Focus NA is a plus.
Knowledge of serial data transmission (T1, RS-232) is a plus.
Knowledge of intrusion detection and prevention systems (IDS/IPS) is a plus.
Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus.
General Understanding of Budgets and/or Capable of Learning about Budgeting (capital and functional) and accounting processes to ensure compliance with the budget.
Demonstrated personal computer skills (i.e. Word, Excel, Visio, etc.).
Self-motivated with the ability to effectively manage multiple project responsibilities simultaneously.
Team-oriented with a strong work ethic.
Willingness to embrace, influence, and lead change.
Competencies:
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
Ability to build relationships and work in a team atmosphere.
Ability to provide and accept feedback.
Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels.
Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
Attention to detail.
Education / Experience:
Bachelor’s Degree in an Engineering discipline (preferred); Computer Science, MIS, or technical degree in Computer Science or related technology is acceptable.
Minimum of 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls.
Cisco certifications are a plus.
Experience with CheckPoint, Cisco ASA or Palo Alto Firewalls is a plus.
Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access everyday activities and with moving and configuring network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Do you have previous experience as a Design Engineer or an Architect for a data network system?
2) If yes, please describe your experience.
3) How many years of data network experience?
1-4 years - Required
5 -9 years
9+ years
4) Do you have previous experience working with Operational Technology such as industrial control systems or real time networks for SCADA systems?
5) If yes, please describe your experience.
6) Please select all that you have previous experience with:
- Cisco IOS routing/switching - Required
- Cisco NX-OS routing/switching - Asset
- Palo Alto Firewalls - Asset
- IPSec/SSL VPN Systems - Asset
- Network Device Management – Asset
- Programming or Scripting – Asset
- None of the above
7) Do you have experience in the following? :
- OSPF Routing - Asset
- BGP Routing - Asset
- Packet Capture and Analysis - Asset
- QoS - Asset
- DMVPN - Asset
- None of the above
8) If yes, please describe your experience.
9) Do you hold any current technical certifications? If yes, please list them.
Our Fortune 500 Company client is seeking to directly hire a talented Data Analytics Analyst.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Birmingham, AL .
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
Job Summary:
Our client is seeking a Data Analytics Analyst located in Birmingham, Alabama. The position will be filled as a member of the Operations & Commercial Technology Solutions organization, within Fortune 500 Company client's Technology Solutions organization.
Operations & Commercial Technology Solutions is an application/software development portfolio. We build custom applications, system integrate commercial-off-the-shelf applications and develop software for automating business and data management processes. In recent years, our greatest focus has been on technology solutions towards data management and governance. Operational data that helps optimize the operation of our facilities. Commercial data that supplies us insights for how best to align our assets within the markets they operate in and contracts they service. We strive to make data easier for business partners putting data to work towards the optimization of business processes and/or the most efficient operation of our generating fleets. Data from our on-premises applications, data from energy markets, data from third parties, data that is both structured and unstructured, but data that when assembled provides our Fortune 500 Company client with information necessary to achieve a strategic advantage as a leading wholesale energy provider. Data and information that when managed effectively is easily accessible for reports, advanced analytics, data science, and AI/ML.
The Data Analytics Analyst serving in the Operations & Commercial Technology Solutions team is responsible for the following…
Leading/facilitating engagements with business partners towards the achievement of their data management, reporting & analytics, and software solution needs.
Assembling, implementing, and supporting automated data processes, simple to advanced data models, data visualizations and reports, and increasingly facilitating data science, upon on-premises and cloud-based technologies.
Organizing often disparate data alongside a common data ontology, while retaining the quality from the data source, minimizing data duplication, and simplifying access to data and information.
Working closely with our data architect and software developers to ensure new solutions align with our data management vision and technology roadmaps.
Thought leadership towards increasing efficiency and enhancing decisions, using data and information alongside innovative technology.
Actively listening and learning about business processes, connecting the dots when innovative technology might represent a solution.
The position of Data Architect and this role requires the following…
Understanding of and ability to apply principles, theories, and concepts of all-things data – databases, data integration, data governance, data science, advanced analytics & reporting, cloud-based data management, and artificial intelligence/machine learning.
The ability to understand business objectives for data and engineer business solutions that leverage current and innovative data technology capabilities and provide valuable insights to relevant stakeholders.
Job Experience & Education
A bachelor’s degree in Computer Science, Management Information Systems, Engineering, Math, Business or another relevant academic discipline.
Four or more years of professional IT experience.
Three or more years of experience implementing automated data processes, simple to advanced data models, data visualizations and reports.
Experience working in a fast-paced, competitive information technology organization.
Knowledge, Skills & Abilities:
Knowledge for assembling and implementing data integration & migration, data management, data analytic & reporting solutions. Including but not limited to the following:
On-premises and cloud-based data and information management systems - SQL Server, Oracle, Time-series Historians, Denodo, Microsoft Azure, Databricks, and others.
SSIS, APIs, Kafka, etc.
SSRS, Power BI, Tableau, Excel, etc.
MATLAB, Python, R, etc.
Programming skills in languages such as SQL, Python, C#, Spark, and/or R.
Experience analyzing and modeling highly granular time-series data from IoT devices.
Ability to organize technology and product delivery for iterative development via Agile methodologies.
Strong data modeling skills and understanding of data warehouse design techniques.
Have demonstrated the ability to dive deep into data to find problems or trends.
Ability to conduct research into emerging technologies and trends, standards, and products as required. Bringing new ideas and innovations to the team.
Partner with business and technology subject matter experts to elicit and translate business requirements into technological solutions.
The ability to “think big” and challenge conventional wisdom regarding technology, data, information & analytics.
The ability to build a comprehensive understanding of and strategically connect the needs of multiple Fortune 500 Company client business areas.
The ability to understand and practice appropriate data & software development standards to meet business requirements and to ensure that consistent frameworks are applied across the company.
Excellent written and oral English communication skills with the ability to tailor communication as appropriate for the audience.
Capable of building productive relationships with teammates and business partners focused on teamwork and cooperation.
Excellent organization and time management skills, and capable of managing time and priorities to effectively respond to emerging needs and meet upcoming deadlines and commitments.
Able to work in a professional environment with limited direct supervision.
Strong leadership and negotiation skills with business and technical groups. A demonstrated ability to build consensus among many stakeholders.
Exceptional analytical and problem-solving skills, often solving problems and providing solutions for business partners, but more frequently equipping them or others with the knowledge and necessary tools for self-sufficiency.
Capable of identifying and implementing technical and business orientated process improvements.
Familiar with modern software development, source control and change management methodologies.
The ability to be comfortable with ambiguity and a willingness to take principled bets on new technology.
The ability to establish, implement, and enforce appropriate data & software development standards to meet business requirements and to ensure that a consistent framework is applied across the company.
Strong customer service skills with the capability to manage expectations, fulfill commitments and meet project deadlines.
Behavioral Attributes
Opportunistic Drive - Committed to delivering technology solutions that help Fortune 500 Company achieve their business imperatives and driven to identify opportunities to do so within the solutions, information and data we’re stewards of.
Positive Can-Do Attitude – Must be willing to take full responsibility for duties and work effectively under the pressure of deadlines and shifting priorities.
Self-Starter – Able to work in a professional environment with limited direct supervision.
Results-Oriented – Acts with speed and decisiveness; takes initiative does what it takes to meet commitments.
Safety Focused – Accepts responsibility for the safety of yourself and co-workers.
Commitment to continuous learning and improvement – Stays abreast of new technologies and techniques in the market; Looks for opportunities improve through strategy and innovation.
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
(1) Do you have a bachelor’s degree in Computer Science, Management Information Systems, Engineering, Math, Business or another relevant academic discipline?
Respond with either 'YES' or 'NO' .
If another relevant academic discipline, please elaborate.
(2) Do you have direct experience successfully designing, implementing or supporting “big data” technology solutions for an enterprise?
Respond with either 'YES' or 'NO' .
If “Yes”, please elaborate.
(3) Do you have an understanding of the electric utility industry/operations and the IT support model required to meet business needs?
Respond with either 'YES' or 'NO' .
If “Yes”, please summarize.
(4) Do you currently reside in the Birmingham, AL area OR are you willing and able to be located in Birmingham, AL?
Respond with either 'YES' or 'NO' .
(5) Summarize the 3 most notable accomplishments of your professional technology career. Accomplishments that are related to this opportunity.
(6) Briefly describe your consulting and technical leadership experience.
(7) Please provide required salary range for base pay (please do not state "negotiable").
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Data Analytics Analyst.
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Birmingham, AL .
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
Job Summary:
Our client is seeking a Data Analytics Analyst located in Birmingham, Alabama. The position will be filled as a member of the Operations & Commercial Technology Solutions organization, within Fortune 500 Company client's Technology Solutions organization.
Operations & Commercial Technology Solutions is an application/software development portfolio. We build custom applications, system integrate commercial-off-the-shelf applications and develop software for automating business and data management processes. In recent years, our greatest focus has been on technology solutions towards data management and governance. Operational data that helps optimize the operation of our facilities. Commercial data that supplies us insights for how best to align our assets within the markets they operate in and contracts they service. We strive to make data easier for business partners putting data to work towards the optimization of business processes and/or the most efficient operation of our generating fleets. Data from our on-premises applications, data from energy markets, data from third parties, data that is both structured and unstructured, but data that when assembled provides our Fortune 500 Company client with information necessary to achieve a strategic advantage as a leading wholesale energy provider. Data and information that when managed effectively is easily accessible for reports, advanced analytics, data science, and AI/ML.
The Data Analytics Analyst serving in the Operations & Commercial Technology Solutions team is responsible for the following…
Leading/facilitating engagements with business partners towards the achievement of their data management, reporting & analytics, and software solution needs.
Assembling, implementing, and supporting automated data processes, simple to advanced data models, data visualizations and reports, and increasingly facilitating data science, upon on-premises and cloud-based technologies.
Organizing often disparate data alongside a common data ontology, while retaining the quality from the data source, minimizing data duplication, and simplifying access to data and information.
Working closely with our data architect and software developers to ensure new solutions align with our data management vision and technology roadmaps.
Thought leadership towards increasing efficiency and enhancing decisions, using data and information alongside innovative technology.
Actively listening and learning about business processes, connecting the dots when innovative technology might represent a solution.
The position of Data Architect and this role requires the following…
Understanding of and ability to apply principles, theories, and concepts of all-things data – databases, data integration, data governance, data science, advanced analytics & reporting, cloud-based data management, and artificial intelligence/machine learning.
The ability to understand business objectives for data and engineer business solutions that leverage current and innovative data technology capabilities and provide valuable insights to relevant stakeholders.
Job Experience & Education
A bachelor’s degree in Computer Science, Management Information Systems, Engineering, Math, Business or another relevant academic discipline.
Four or more years of professional IT experience.
Three or more years of experience implementing automated data processes, simple to advanced data models, data visualizations and reports.
Experience working in a fast-paced, competitive information technology organization.
Knowledge, Skills & Abilities:
Knowledge for assembling and implementing data integration & migration, data management, data analytic & reporting solutions. Including but not limited to the following:
On-premises and cloud-based data and information management systems - SQL Server, Oracle, Time-series Historians, Denodo, Microsoft Azure, Databricks, and others.
SSIS, APIs, Kafka, etc.
SSRS, Power BI, Tableau, Excel, etc.
MATLAB, Python, R, etc.
Programming skills in languages such as SQL, Python, C#, Spark, and/or R.
Experience analyzing and modeling highly granular time-series data from IoT devices.
Ability to organize technology and product delivery for iterative development via Agile methodologies.
Strong data modeling skills and understanding of data warehouse design techniques.
Have demonstrated the ability to dive deep into data to find problems or trends.
Ability to conduct research into emerging technologies and trends, standards, and products as required. Bringing new ideas and innovations to the team.
Partner with business and technology subject matter experts to elicit and translate business requirements into technological solutions.
The ability to “think big” and challenge conventional wisdom regarding technology, data, information & analytics.
The ability to build a comprehensive understanding of and strategically connect the needs of multiple Fortune 500 Company client business areas.
The ability to understand and practice appropriate data & software development standards to meet business requirements and to ensure that consistent frameworks are applied across the company.
Excellent written and oral English communication skills with the ability to tailor communication as appropriate for the audience.
Capable of building productive relationships with teammates and business partners focused on teamwork and cooperation.
Excellent organization and time management skills, and capable of managing time and priorities to effectively respond to emerging needs and meet upcoming deadlines and commitments.
Able to work in a professional environment with limited direct supervision.
Strong leadership and negotiation skills with business and technical groups. A demonstrated ability to build consensus among many stakeholders.
Exceptional analytical and problem-solving skills, often solving problems and providing solutions for business partners, but more frequently equipping them or others with the knowledge and necessary tools for self-sufficiency.
Capable of identifying and implementing technical and business orientated process improvements.
Familiar with modern software development, source control and change management methodologies.
The ability to be comfortable with ambiguity and a willingness to take principled bets on new technology.
The ability to establish, implement, and enforce appropriate data & software development standards to meet business requirements and to ensure that a consistent framework is applied across the company.
Strong customer service skills with the capability to manage expectations, fulfill commitments and meet project deadlines.
Behavioral Attributes
Opportunistic Drive - Committed to delivering technology solutions that help Fortune 500 Company achieve their business imperatives and driven to identify opportunities to do so within the solutions, information and data we’re stewards of.
Positive Can-Do Attitude – Must be willing to take full responsibility for duties and work effectively under the pressure of deadlines and shifting priorities.
Self-Starter – Able to work in a professional environment with limited direct supervision.
Results-Oriented – Acts with speed and decisiveness; takes initiative does what it takes to meet commitments.
Safety Focused – Accepts responsibility for the safety of yourself and co-workers.
Commitment to continuous learning and improvement – Stays abreast of new technologies and techniques in the market; Looks for opportunities improve through strategy and innovation.
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
(1) Do you have a bachelor’s degree in Computer Science, Management Information Systems, Engineering, Math, Business or another relevant academic discipline?
Respond with either 'YES' or 'NO' .
If another relevant academic discipline, please elaborate.
(2) Do you have direct experience successfully designing, implementing or supporting “big data” technology solutions for an enterprise?
Respond with either 'YES' or 'NO' .
If “Yes”, please elaborate.
(3) Do you have an understanding of the electric utility industry/operations and the IT support model required to meet business needs?
Respond with either 'YES' or 'NO' .
If “Yes”, please summarize.
(4) Do you currently reside in the Birmingham, AL area OR are you willing and able to be located in Birmingham, AL?
Respond with either 'YES' or 'NO' .
(5) Summarize the 3 most notable accomplishments of your professional technology career. Accomplishments that are related to this opportunity.
(6) Briefly describe your consulting and technical leadership experience.
(7) Please provide required salary range for base pay (please do not state "negotiable").
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree and five (5) years of responsibility as related to trunk ed radio system planning, development, implementation, and operation; or an equivalent combination of education, training, and/or experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Acceptable experience: Seven (7) years of progressive management experience which includes five (5) years of responsibility as related to trunk ed radio system planning, development, implementation, and operation. Position Summary This is responsible management, professional, technical, and administrative work managing all aspects of the Alachua County Intergovernmental Radio Communications System in the Fire Rescue Department. An employee assigned to this classification will be responsible for t he radio system that provides integrated radio communications for most public safety agencies throughout Alachua County, including several municipalities with in the County. The system also provides radio communications for many of the Administrative Departments within the County and Constitutional Officers, as well as other State and Federal Agencies. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Directs and manages the 800 MHz Intergovernmental Radio Communications System. Serves as the primary point of contact for the system to include any public safety paging system equipment and services. Performs a variety of tasks necessary to ensure the 24/7 operations of the system which may include through various means the locating, diagnosing, and correction of malfunctions occurring in radio base stations, repeaters, microwaves, etc., necessary in operating the system. Prepares scope of work, requests for proposal, etc., for the purchase of radio system equipment, maintenance and repair of equipment and for other services required to provide reliable radio services. Prepares contract review documentation and supervises the day-to-day execution of these contracts. Protects the County from risk through knowledge of ethical, legal, financial, technical, and operational aspects of contracts and contract management to ensure expected County benefits and financial returns, supplier responsiveness to county needs, timely delivery of quality services and products, and tracking of maintenance and other obligations. Remains abreast of evolving communications system technologies. Maintains adequate supplies of user equipment and accessories to include but not limited to microphones, antennae, batteries, and carrying cases. Develops short and long term plans and strategies for communications requirements for Alachua County, which includes preparations of annual operating and capital improvement budget, the preparation of contractual documents and, through the purchasing process, evaluates proposals which lead to the award of contracts. Develops plans and strategies for maintenance and upgrades of the 800MHz radio system potentially involving a number of phases and interrelated contracts spanning several years. May administer the application of any funding mechanisms applicable to the 800MHz radio system. Reviews all purchases of radio equipment by county administrative departments. Coordinates with all users the purchasing of equipment to ensure compatibility and effectiveness. Occasionally installs, programs, and performs maintenance and repair of radio equipment components that support the countywide radio system. Schedules radio system support needs with local, regional, state, and national service providers as needed. Maintains Federal Communications Commission (FCC) licenses; c oordinates as needed, with the Federal Aviation Administration (FAA) and FCC. Works closely with all radio system clients within the County and municipalities such as but not limited to Sheriff’s Office, Gainesville Police, Gainesville Fire Rescue, Alachua County Fire Rescue, Animal Services, municipal and county public works, and GRU. Manages County owned and leased tower sites. Develops emergency action procedures to ensure the availability of radio communications. Prepares, maintains, and makes available to all subscribers, users, and clients standing operating procedures (SOP’s). Prepares and submits grant requests for emergency radio equipment to support the system or for disaster preparedness. Coordinates user group committee assigned for the purpose of 800MHz system management, scheduling and conducting meetings and ensuring stakeholder participation. Drives a County and/or personal vehicle to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of radio systems including conventional, trunked, simulcast, and microwave. The principles of analog and digital electronics and microprocessor technology, as they apply to radio communications systems. Working knowledge of radio communications industry standards, trends in technology, technical specifications and practices and familiarity with radio site management . Knowledge of local, state, and federal rules, regulations, and standards pertaining to radio communications installation and operation, licensing and construction of radio sites and towers. Knowledge of the ethical, legal, financial, technical, and operational aspects of contracts and contract management in order to protect the County from risk in order to ensure expected County benefits and financial returns, supplier responsiveness to county needs, timely delivery of quality services and products, and tracking of maintenance and other obligations. Knowledge of County geography. Strong computer skills using applicable software related to communications engineering and technical system programming. Ability to communicate effectively orally and in writing. Ability to keep records and prepare reports. Ability to establish and maintain effective working relationships with County employees, citizens, and outside agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk and sit; stoop, kneel or crouch; use hands to finger, handle or feel, reach with hands and arms, and smell. The employee must frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme cold and heat (non-weather); risk of electrical shock and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and five (5) years of responsibility as related to trunk ed radio system planning, development, implementation, and operation; or an equivalent combination of education, training, and/or experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Acceptable experience: Seven (7) years of progressive management experience which includes five (5) years of responsibility as related to trunk ed radio system planning, development, implementation, and operation. Position Summary This is responsible management, professional, technical, and administrative work managing all aspects of the Alachua County Intergovernmental Radio Communications System in the Fire Rescue Department. An employee assigned to this classification will be responsible for t he radio system that provides integrated radio communications for most public safety agencies throughout Alachua County, including several municipalities with in the County. The system also provides radio communications for many of the Administrative Departments within the County and Constitutional Officers, as well as other State and Federal Agencies. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Directs and manages the 800 MHz Intergovernmental Radio Communications System. Serves as the primary point of contact for the system to include any public safety paging system equipment and services. Performs a variety of tasks necessary to ensure the 24/7 operations of the system which may include through various means the locating, diagnosing, and correction of malfunctions occurring in radio base stations, repeaters, microwaves, etc., necessary in operating the system. Prepares scope of work, requests for proposal, etc., for the purchase of radio system equipment, maintenance and repair of equipment and for other services required to provide reliable radio services. Prepares contract review documentation and supervises the day-to-day execution of these contracts. Protects the County from risk through knowledge of ethical, legal, financial, technical, and operational aspects of contracts and contract management to ensure expected County benefits and financial returns, supplier responsiveness to county needs, timely delivery of quality services and products, and tracking of maintenance and other obligations. Remains abreast of evolving communications system technologies. Maintains adequate supplies of user equipment and accessories to include but not limited to microphones, antennae, batteries, and carrying cases. Develops short and long term plans and strategies for communications requirements for Alachua County, which includes preparations of annual operating and capital improvement budget, the preparation of contractual documents and, through the purchasing process, evaluates proposals which lead to the award of contracts. Develops plans and strategies for maintenance and upgrades of the 800MHz radio system potentially involving a number of phases and interrelated contracts spanning several years. May administer the application of any funding mechanisms applicable to the 800MHz radio system. Reviews all purchases of radio equipment by county administrative departments. Coordinates with all users the purchasing of equipment to ensure compatibility and effectiveness. Occasionally installs, programs, and performs maintenance and repair of radio equipment components that support the countywide radio system. Schedules radio system support needs with local, regional, state, and national service providers as needed. Maintains Federal Communications Commission (FCC) licenses; c oordinates as needed, with the Federal Aviation Administration (FAA) and FCC. Works closely with all radio system clients within the County and municipalities such as but not limited to Sheriff’s Office, Gainesville Police, Gainesville Fire Rescue, Alachua County Fire Rescue, Animal Services, municipal and county public works, and GRU. Manages County owned and leased tower sites. Develops emergency action procedures to ensure the availability of radio communications. Prepares, maintains, and makes available to all subscribers, users, and clients standing operating procedures (SOP’s). Prepares and submits grant requests for emergency radio equipment to support the system or for disaster preparedness. Coordinates user group committee assigned for the purpose of 800MHz system management, scheduling and conducting meetings and ensuring stakeholder participation. Drives a County and/or personal vehicle to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of radio systems including conventional, trunked, simulcast, and microwave. The principles of analog and digital electronics and microprocessor technology, as they apply to radio communications systems. Working knowledge of radio communications industry standards, trends in technology, technical specifications and practices and familiarity with radio site management . Knowledge of local, state, and federal rules, regulations, and standards pertaining to radio communications installation and operation, licensing and construction of radio sites and towers. Knowledge of the ethical, legal, financial, technical, and operational aspects of contracts and contract management in order to protect the County from risk in order to ensure expected County benefits and financial returns, supplier responsiveness to county needs, timely delivery of quality services and products, and tracking of maintenance and other obligations. Knowledge of County geography. Strong computer skills using applicable software related to communications engineering and technical system programming. Ability to communicate effectively orally and in writing. Ability to keep records and prepare reports. Ability to establish and maintain effective working relationships with County employees, citizens, and outside agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk and sit; stoop, kneel or crouch; use hands to finger, handle or feel, reach with hands and arms, and smell. The employee must frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet, humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme cold and heat (non-weather); risk of electrical shock and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Manager, Instructional Design
Glendale Community College
Salary: $6,202.00 - $6,833.00 Monthly
Job Number: 00854-2024
Location: Glendale, CA
Department: Library and Learning Resources
Closing: Continuous
Description Open until filled. First review of applications will take place on December 13, 2023. Applications received after the first review date may or may not be advanced in the process for further consideration.
Definition Under administrative direction, performs and supervises instructional design work and supports employees engaged in curricular and co-curricular integration projects; serves as a resource to employees by exploring, identifying, developing, and supporting digital and face-to-face instructional technology solutions that promote student learning; leads the evaluation design and application of instructional assessment methods/tools to demonstrate effectiveness of learning solutions; and performs other related duties as assigned.
Supervision Works under the direct supervision of the Dean, Library & Learning Support Services Supervises classified staff, temporary, and/or student employees.
Examples of Duties ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are typical of those performed by employees in this classification.
• Performs instructional design work and leads employee teams engaged in curricular and co-curricular integration projects. • Serves as a resource to employees by exploring, identifying, developing, and supporting digital and face-to-face instructional technology solutions that promote student learning; works closely with employees to improve instructional delivery methods and support the understanding of pedagogical principles of technology-mediated learning. • Leads the evaluation design and application of instructional assessment methods/tools to demonstrate effectiveness of learning solutions. • Instructs and advises employees on accessibility compliance requirements for online learning and digital learning content. • Administers the learning management system and oversees the provision of technical support to users. • Works with employee subject matter experts to analyze instructional outcomes, develop learning objectives, structure learning activities and assessments and deliver high-quality learning experiences that leverage learning science and academic technologies. • Partners with employees to author digital learning courses and to create supporting material/media (audio, video, simulations, etc.), exercises, activities and assessment tools. • Provides individual and group consultation services to employees and recommends enhancements to their teaching skills, effective ways to integrate academic technology into instruction, and assists them in designing effective online, hybrid, and web-enhanced courses in collaboration with appropriate staff. • Diagnoses and assists employees with technical problems related to navigating academic technologies. • Designs, creates, and hosts effective and innovative staff and student tutorials, workshops, training sessions, and institutes, using face-to-face, multimedia, and digital delivery methods, in conjunction with the adoption and deployment of digital learning tools and academic technologies. • Promotes academic innovation and distance education initiatives via workshops, internal websites, and electronic communications. • Researches and recommends best practices in the areas of instructional design, learning science and the use of high-impact academic technology and teaching practice. • Handles and resolves conflicts and issues and reports complaints as appropriate. • Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment. • Coordinates and oversees the implementation and modification of technology. • Supervises department employees; assigns and monitors employee's work and evaluates employee performance; trains employees; participates in employee selection. • Monitors and reviews programs and/or operations for legal compliance. • Compiles and analyzes data; prepares, reviews, and/or approves documents and reports. • May direct and/or conduct surveys and special studies; may maintain statistics. • May participate and/or chair on campus committees and task forces. • Performs other related duties as assigned.
Minimum Qualifications MINIMUM QUALIFICATIONS: The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.
Education and Experience: Bachelor's degree from an accredited college or university. Three (3) years of experience in curriculum development, instructional design or learning experience design.
Licenses/Certificates/Other Requirements
• None
Knowledge of:
• Instructional design models, strategies, assessment methods/tools, and best practices. • Principles and practices of teaching courses in non-traditional formats such as online, hybrid, fast-track, accelerated, etc. • The application of learning theory and pedagogy to the use of academic technologies in higher education. • Methods of analyzing instructional outcomes to ensure high-quality learning experiences. • Technical language associated with instructional technology. • Principles and technologies associated with web production, digital audio and video, image handling, motion graphics, graphic design, illustration, presentation preparation, animation, web interaction, and other web communication capabilities. • Content management systems and web applications used for website production. • Methods of streaming audio and video, as well as file types and formats of online conference software. • HTML, including adaptive and response design and selection of the correct authoring tool. • Management principles and practices. • Current and emerging technologies that support the applicable area(s). • Principles and practices of supervision. • Applicable laws, regulations, standards, and/or requirements. • Methods of prioritizing, planning, and organizing work. • Principles and practices of budget administration. • Principles of data research, collection, organization, interpretation, and reporting. • General accounting and bookkeeping principles. • Principles and practices of business communication and writing. • Principles of knowledge management. • Presentation techniques. • Standard office practices or procedures. • Standard office software and modern office equipment. • Principles and practices of customer service. • Interpersonal relations management.
Ability to:
• Lead the development, implementation, and assessment of instructional learning support strategies and solutions. • Utilize visual design and multi-media software. • Use instructional technology to assist with the development, creation, design, and layout of online courses; prepare storyboards. • Construct digital text, simulations, graphics, animations, and audio/visual components for higher-education online courses. • Develop and implement goals with identifiable outcomes and assist with development of strategic plans, as needed. • Identify and implement appropriate technology and resources. • Research, develop, apply, explain, and/or ensure the compliance of applicable laws, regulations, policies and/or procedures. • Identify needs, analyze problems, and provide recommendations and/or alternative solutions. • Manage and prioritize work, projects and/or programs within established deadlines. • Prepare, manage, monitor, oversee, and/or administer budgets. • Supervise, train, and evaluate the work of assigned employees. • Stay abreast of information, trends, and theories applicable to areas of assignment. • Analyze data and compile and present narrative and statistical reports. • Prepare and review reports, correspondence, and other documents using multiple business formats. • Manage the maintenance of records. • Prepare and deliver presentations. • Utilize standard office software and equipment. • Maintain confidentiality of sensitive and/or protected information. • Provide customer service with a high level of sensitivity, tact and patience. • Communicate effectively, both orally and in writing. • Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work. • Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
PHYSICAL AND MENTAL STANDARDS: The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
• Mobility: frequent walking and sitting for long periods; occasional kneeling, crouching, pushing, pulling, and standing; frequent reaching above and below desk level. • Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects. • Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and materials weighing up to 10 pounds; occasional lifting up to 25 pounds. • Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens, and do close-up work. • Hearing/Talking: frequent hearing and speaking in person and on the telephone. • Emotional/Psychological Factors: frequent contact with others, including public contact; frequent deadlines and time-limited assignments.
ENVIRONMENTAL CONDITIONS:
• Work is typically performed in an indoor office or similar setting.
Additional Information
Salary
Starting salary: Step 1 $6,202 to Step 3 $6,833 per month, based on training and experience
Salary range: Step 1 $6,202 to step 11 $10,379 per month (including longevity steps)
For more information, please refer to the https://www.glendale.edu/home/showpublisheddocument/51986/637988343239100000
Application Process This position requires the following documents to be attached to your online application in order to be considered:
• Current resume • Cover letter that addresses minimum and desirable qualifications • Scanned copy of official transcripts with required degree(s) must be submitted. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework. • List of three (3) professional references. Please provide names, telephone numbers, and email address for each reference.
Your application and any required attachments must be submitted by the first review date of December 13, 2023. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be considered. Additional documents not requested in the announcement will not be reviewed. If selected, first round interview dates are proposed for the week of January 22-26, 2024
If selected, final interview dates are proposed for the week of February 12-16, 2024
Travel Reimbursement
Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to request partial reimbursement of travel expenses. Please contact the office of Human Resources for more information. Position FundingThis position is offered contingent upon funding. GCCD reserves the right to extend, withdraw, and/or reopen this position at any time. Additional openings, for the same position, which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.VisasGCCD does not sponsor visas.Commitment to Diversity and Equal Employment Opportunity EmployerGCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.AccommodationsIf accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please inform Human Resources. Thank you for your interest in employment opportunities with Glendale Community College District.
To apply, please visit https://apptrkr.com/4809810
Full Time
Manager, Instructional Design
Glendale Community College
Salary: $6,202.00 - $6,833.00 Monthly
Job Number: 00854-2024
Location: Glendale, CA
Department: Library and Learning Resources
Closing: Continuous
Description Open until filled. First review of applications will take place on December 13, 2023. Applications received after the first review date may or may not be advanced in the process for further consideration.
Definition Under administrative direction, performs and supervises instructional design work and supports employees engaged in curricular and co-curricular integration projects; serves as a resource to employees by exploring, identifying, developing, and supporting digital and face-to-face instructional technology solutions that promote student learning; leads the evaluation design and application of instructional assessment methods/tools to demonstrate effectiveness of learning solutions; and performs other related duties as assigned.
Supervision Works under the direct supervision of the Dean, Library & Learning Support Services Supervises classified staff, temporary, and/or student employees.
Examples of Duties ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities are typical of those performed by employees in this classification.
• Performs instructional design work and leads employee teams engaged in curricular and co-curricular integration projects. • Serves as a resource to employees by exploring, identifying, developing, and supporting digital and face-to-face instructional technology solutions that promote student learning; works closely with employees to improve instructional delivery methods and support the understanding of pedagogical principles of technology-mediated learning. • Leads the evaluation design and application of instructional assessment methods/tools to demonstrate effectiveness of learning solutions. • Instructs and advises employees on accessibility compliance requirements for online learning and digital learning content. • Administers the learning management system and oversees the provision of technical support to users. • Works with employee subject matter experts to analyze instructional outcomes, develop learning objectives, structure learning activities and assessments and deliver high-quality learning experiences that leverage learning science and academic technologies. • Partners with employees to author digital learning courses and to create supporting material/media (audio, video, simulations, etc.), exercises, activities and assessment tools. • Provides individual and group consultation services to employees and recommends enhancements to their teaching skills, effective ways to integrate academic technology into instruction, and assists them in designing effective online, hybrid, and web-enhanced courses in collaboration with appropriate staff. • Diagnoses and assists employees with technical problems related to navigating academic technologies. • Designs, creates, and hosts effective and innovative staff and student tutorials, workshops, training sessions, and institutes, using face-to-face, multimedia, and digital delivery methods, in conjunction with the adoption and deployment of digital learning tools and academic technologies. • Promotes academic innovation and distance education initiatives via workshops, internal websites, and electronic communications. • Researches and recommends best practices in the areas of instructional design, learning science and the use of high-impact academic technology and teaching practice. • Handles and resolves conflicts and issues and reports complaints as appropriate. • Promotes diversity, equity, inclusion, cultural competency, and a positive work and academic environment. • Coordinates and oversees the implementation and modification of technology. • Supervises department employees; assigns and monitors employee's work and evaluates employee performance; trains employees; participates in employee selection. • Monitors and reviews programs and/or operations for legal compliance. • Compiles and analyzes data; prepares, reviews, and/or approves documents and reports. • May direct and/or conduct surveys and special studies; may maintain statistics. • May participate and/or chair on campus committees and task forces. • Performs other related duties as assigned.
Minimum Qualifications MINIMUM QUALIFICATIONS: The education, training and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.
Education and Experience: Bachelor's degree from an accredited college or university. Three (3) years of experience in curriculum development, instructional design or learning experience design.
Licenses/Certificates/Other Requirements
• None
Knowledge of:
• Instructional design models, strategies, assessment methods/tools, and best practices. • Principles and practices of teaching courses in non-traditional formats such as online, hybrid, fast-track, accelerated, etc. • The application of learning theory and pedagogy to the use of academic technologies in higher education. • Methods of analyzing instructional outcomes to ensure high-quality learning experiences. • Technical language associated with instructional technology. • Principles and technologies associated with web production, digital audio and video, image handling, motion graphics, graphic design, illustration, presentation preparation, animation, web interaction, and other web communication capabilities. • Content management systems and web applications used for website production. • Methods of streaming audio and video, as well as file types and formats of online conference software. • HTML, including adaptive and response design and selection of the correct authoring tool. • Management principles and practices. • Current and emerging technologies that support the applicable area(s). • Principles and practices of supervision. • Applicable laws, regulations, standards, and/or requirements. • Methods of prioritizing, planning, and organizing work. • Principles and practices of budget administration. • Principles of data research, collection, organization, interpretation, and reporting. • General accounting and bookkeeping principles. • Principles and practices of business communication and writing. • Principles of knowledge management. • Presentation techniques. • Standard office practices or procedures. • Standard office software and modern office equipment. • Principles and practices of customer service. • Interpersonal relations management.
Ability to:
• Lead the development, implementation, and assessment of instructional learning support strategies and solutions. • Utilize visual design and multi-media software. • Use instructional technology to assist with the development, creation, design, and layout of online courses; prepare storyboards. • Construct digital text, simulations, graphics, animations, and audio/visual components for higher-education online courses. • Develop and implement goals with identifiable outcomes and assist with development of strategic plans, as needed. • Identify and implement appropriate technology and resources. • Research, develop, apply, explain, and/or ensure the compliance of applicable laws, regulations, policies and/or procedures. • Identify needs, analyze problems, and provide recommendations and/or alternative solutions. • Manage and prioritize work, projects and/or programs within established deadlines. • Prepare, manage, monitor, oversee, and/or administer budgets. • Supervise, train, and evaluate the work of assigned employees. • Stay abreast of information, trends, and theories applicable to areas of assignment. • Analyze data and compile and present narrative and statistical reports. • Prepare and review reports, correspondence, and other documents using multiple business formats. • Manage the maintenance of records. • Prepare and deliver presentations. • Utilize standard office software and equipment. • Maintain confidentiality of sensitive and/or protected information. • Provide customer service with a high level of sensitivity, tact and patience. • Communicate effectively, both orally and in writing. • Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work. • Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
PHYSICAL AND MENTAL STANDARDS: The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
• Mobility: frequent walking and sitting for long periods; occasional kneeling, crouching, pushing, pulling, and standing; frequent reaching above and below desk level. • Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects. • Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and materials weighing up to 10 pounds; occasional lifting up to 25 pounds. • Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens, and do close-up work. • Hearing/Talking: frequent hearing and speaking in person and on the telephone. • Emotional/Psychological Factors: frequent contact with others, including public contact; frequent deadlines and time-limited assignments.
ENVIRONMENTAL CONDITIONS:
• Work is typically performed in an indoor office or similar setting.
Additional Information
Salary
Starting salary: Step 1 $6,202 to Step 3 $6,833 per month, based on training and experience
Salary range: Step 1 $6,202 to step 11 $10,379 per month (including longevity steps)
For more information, please refer to the https://www.glendale.edu/home/showpublisheddocument/51986/637988343239100000
Application Process This position requires the following documents to be attached to your online application in order to be considered:
• Current resume • Cover letter that addresses minimum and desirable qualifications • Scanned copy of official transcripts with required degree(s) must be submitted. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework. • List of three (3) professional references. Please provide names, telephone numbers, and email address for each reference.
Your application and any required attachments must be submitted by the first review date of December 13, 2023. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be considered. Additional documents not requested in the announcement will not be reviewed. If selected, first round interview dates are proposed for the week of January 22-26, 2024
If selected, final interview dates are proposed for the week of February 12-16, 2024
Travel Reimbursement
Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to request partial reimbursement of travel expenses. Please contact the office of Human Resources for more information. Position FundingThis position is offered contingent upon funding. GCCD reserves the right to extend, withdraw, and/or reopen this position at any time. Additional openings, for the same position, which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.VisasGCCD does not sponsor visas.Commitment to Diversity and Equal Employment Opportunity EmployerGCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.AccommodationsIf accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please inform Human Resources. Thank you for your interest in employment opportunities with Glendale Community College District.
To apply, please visit https://apptrkr.com/4809810
California State University, Sacramento
Sacramento, CA, USA
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
Full Time
Senior Director for Enterprise Systems & Data Services
Job No: 533542
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Senior Director of Enterprise Systems & Data Services
Classification Title: Administrator III
Posting Details
Priority Application Date: Sunday, December 10th mailto:@ 11:55pm PST (Posting will remain open until filled)
Position Summary
The Senior Director of Enterprise Systems & Data Services, reports to the AVP for Planning & Digital Transformation and serves as a member of the IRT leadership team. The incumbent actively participates in planning, projects, prioritization, and continuous improvement of IRT operations and customer service.
The Senior Director leads and manages the Enterprise Systems (PeopleSoft) team and helps develop and diffuse a culture that is attuned to mission critical activities, strategic goals, and providing excellent service and experiences to faculty, staff, and students. The incumbent will also serve as a project manager/key project resource for multiple, complex campus-wide projects and serves on multiple standing and project committees.
The Senior Director manages a high-performing team of analysts, developers, and modelers. The position is responsible for delivering a sustainable data warehouse and reporting platform to meet current and emerging campus data needs. The platform will meet both strategic and operational needs for data and reports for multiple divisions including Academic Affairs, Student Affairs, Advancement, and Budget and Finance. When possible, reports should be designed to meet campus-wide needs that span divisions. The platform currently includes Oracle, Cognos, Informatica, SPSS Modeler, and Tableau.
This position serves as an agent of IRT and creates partnerships between IRT and other divisions on campus, as well as shared governance groups. This position serves as a liaison and key contact for units such as Administration and Business Affairs, Human Resources, University Counsel, Public Safety, and UEI.
This position will serve as a key resource for IRT and the campus in terms of best practices in data governance such as data ownership, data access, data reporting, data definitions, data usage, data privacy, etc. This position will partner with other campus stakeholders to establish enterprise governance framework to control, protect, and enhance the value of data and information assets through their lifecycles.
The incumbent plays a leadership role in coordinating internal and external change management, in consultation with the IRT Communications & Marketing Analyst. The Senior Director also plays a leadership role in facilitating integrations between internal, external, and third-party applications.
The Senior Director works closely with IRT leadership to ensure effective collaboration, innovation, and communication throughout IRT. The position also plays a key role in making IRT operations as efficient and effective as possible. The position will help track software lifecycle management and help avoid duplication in features and functionality.
This position will access information assets containing protected data as defined in the CSU Data Classification Standard only if needed to accomplish an authorized task. Access must be based on the principles of need-to know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office.
FLSA: Exempt (Not eligible for overtime)
Hiring Range: $11,000 per month - $15,000 per month, commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: $6,250 per month - $20,063 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday through Friday, 8am to 5pm; other hours as required
Telecommuting Options
Hybrid work flexibility is available at up to 2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/516874/www.csus.edu/irt Required Qualifications EDUCATION/EXPERIENCE • Bachelor's degree in a relevant field such as management information systems, data analytics, computer science, social science, education, statistics, data science, etc. • Demonstrated experience in an IT (Information Technology) leadership role such as director including experience with recruitment, supervision, delegation, and performance management. • Demonstrated experience working in a leadership role guiding IT staff and end users in areas such as systems Analysis, ERP (Enterprise Resource Planning) systems, Reporting/Decision-Support Systems, and related systems. • Experience planning and implementing cloud architecture, programming, security, integrations, strategies for data governance/data analytics, maintenance, roadmaps, and other delivery of applications to address organizational needs and goals. • Demonstrated experience providing excellent service to diverse faculty, staff, and students, cultivating partnerships, and maintaining collegial relationships throughout the organization. • Demonstrated experience with leading change/effective change management, evaluation and continuous improvement of services and • Demonstrated experience with strategic planning, implementation and managing vendor relationships including contract negotiations and compliance requirements. • Demonstrated experience successfully managing, multiple complex projects, prioritizing based on strategic goals, and meeting deadlines. KNOWLEDGE, SKILLS, ABILITIES
• Demonstrated excellence in writing, speaking, and presentation skills. • Demonstrated ability to own, manage, and solve complex problems in a creative and timely manner. • Knowledge of ERP systems, Database systems, data governance, reporting tools, data warehouses, cloud-based services, integration platforms, programming languages and applications • Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT
• Ability to pass background check
Preferred Qualifications
• Master's degree in a relevant field or discipline. • At least ten years of progressively complex experience leading enterpise or University-level IT services & systems. • Five years' experience in a director-level role leading a data warehouse or business intelligence team. • Demonstrated experience supporting enterprise reporting and developing reports and dashboards. • Demonstrated knowledge of laws and standards relevant to higher education and the position, such as HIPAA (Health Insurance Portability and Accountability), PCI (Payment Card Industry), GLBA, and FERPA (Family Educational Rights and Privacy Act) and applying that knowledge in the enterprise systems environment. • Demonstrated understanding of higher education organizational structures and mission; experience with shared governance and faculty engagement. • Demonstrated experience with software as a service and/or cloud hosting, software development platforms and using data for decision making • Demonstrated experience managing budgets, vendor relationships, and maintenance contracts. • Demonstrated experience leading and developing other leaders and staff in a collective bargaining environment. • Demonstrated experience with IT service management and project management software; Familiarity with agile project management concepts desired. • Knowledge of Section 508 accessibility, security best practices, universal design and human-centered design. • Familiarity with California State University Information Security Policy and Standards. Documents Needed to Apply* *Failure to upload the required documentation may lead to disqualification:
• Resume • Cover Letter • Diversity Statement
Diversity Statement:
You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. Please provide a statement that outlines your work to achieve more equitable outcomes and close historic and predictable equity gaps in higher education. Please include personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and inclusion efforts.
About Sacramento State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:
“As California's capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to https://www.csus.edu/president/mission-imperatives/learning-success/; https://www.csus.edu/president/mission-imperatives/teaching-scholarship-creative-activity/; https://www.csus.edu/president/mission-imperatives/justice-diversity-equity-inclusion-belonging/; https://www.csus.edu/president/mission-imperatives/resource-development-sustainability/; https://www.csus.edu/president/mission-imperatives/community-involvement/, and https://www.csus.edu/president/mission-imperatives/wellness/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/academic-affairs/faculty-advancement/why-sac-state.html page.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May 2023, per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California. CSU Telecommuting Program Sacramento State is participating in the CSU Telecommuting Program. The opt-in program is available for positions within the Management Personnel Plan (MPP), Non-Represented Employees, Academic Professionals of California (APC) union, or California State University Employees Union (CSUEU). All CSU employees, regardless of telecommuting status, must still comply with the CSU's Out of State Employment Policy. Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: November 01, 2023 (9:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4757408
jeid-1fa5727355fd074e83ef84d427e41df1
U.S. Securities and Exchange Commission
Anywhere in the U.S. (remote job)
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
California State University, Sacramento
Sacramento, CA, USA
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
Full Time
Director, Customer Services
Job No: 531331
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Working Title: Director, Customer Services
Classification Title: Administrator II (MPP II)
Posting Details
Priority Application Date (Posting will remain open until filled): Thursday, September 28th mailto:@ 11:55pm PST
Hiring Preference Not Applicable
Position Summary
Reporting to the AVP of Academic Technology & Campus Engagement, the Director, Customer Services, leads team members that deliver campus-wide, customer services as the Service Desk.
The IRT Service Desk serves as the first point of contact for diverse faculty, staff, and students in need of technology services and solutions that facilitate mission critical activities, such as teaching and learning, as well as campus operations. As such, these areas provide indispensable services to campus that must be user centric, responsive, and accessible. The position partners with distributed IT services to deliver seamless, campus-wide IT service management.
This position proactively engages campus stakeholders to guide planning and decision making for his/her scope of services. This position also gauges satisfaction with services with the goal of providing excellent experiences and continuous service improvements. This position defines and reports metrics for his/her scope of services.
The Director, Customer Services helps lead multiple projects to improve/innovate service delivery based on current and emerging campus needs. This position serves as an effective change agent and change manager to guide teams and stakeholders through changes coupled with campus/divisional goals.
This position is a leadership role in developing and maturing our service catalog, service levels, and service management standards and processes with the goal of creating an excellent, consistent, and sustainable experience for faculty, staff, and students. This position ensures that standards and processes are documented, communicated, and updated regularly. This position continuously assesses the effectiveness of our service model at all tiers and works with other Directors to ensure that we close the loop on every request we receive and address the root cause of recurring issues.
The Director, Customer Services communicates proactively and transparently and maintains effective relationships with campus partners and serves as an advocate for customers and sustainable campus technology standards and practices.
FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training
CSU Classification Salary Range: $4,583 per month - $14,713 per month
Best-in-class Benefits: https://www.csus.edu/administration-business-affairs/human-resources/employment-services/work-at-sac-state.html
CSU Total Compensation: https://www.calstate.edu/csu-system/careers/compensation/Pages/compensation-calculator.aspx
Salary Grade/Range: 2
Recruitment Type: Regular (At-Will)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.
Telecommuting Options:
Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.
Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html.
Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.
Department Information
Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.
For more information, please visit: https://careers.csus.edu/en-us/job/509169/www.csus.edu/irt
Required Qualifications
Education/Experience
• Bachelor's degree from an accredited university or college. • Demonstrated experience leading and managing a high-performing customer service team; responsibilities include setting performance standards and team metrics, ensuring that team members receive training, mentoring, and professional development they need to be successful, and fostering a strong sense of teamwork, shared accountability, and cross-functional communication and collaboration. • Demonstrated experience engaging diverse stakeholders and gauging customer satisfaction through surveys, focus groups, and/or other means. • Demonstrated experience consistently providing high-quality, user-centric customer service and enterprise technical support services to diverse stakeholders, such as faculty, staff, and/or students, in a variety of modalities e.g. online synchronous, online self-service, face to face, telephone, chat. • Demonstrated experience applying agile management principles to multiple complex projects and meeting deadlines. • Demonstrated experience developing, documenting, and improving/innovating processes. Knowledge, Skills, Abilities
• Demonstrated initiative and ability to develop, manage, and continuously improve IT service management model, service catalog, and service levels in collaboration with colleagues and campus. • Demonstrated ability and commitment to model tact and professionalism when conditions are complex, ambiguous, or stressful; willingness and desire to serve as the 'face of the service desk' and an advocate for the end user experience and campus standards and practices. • Excellent communication skills and ability to translate and mediate inside and outside the IT organization. • Demonstrated experience as an effective change agent and change manager at the team, organization, and campus level. • Evidence of excellent relationship management skills, including the ability to proactively partner with various leadership and stakeholder groups throughout the organization. • Demonstrated ability to define performance metrics and measurements to improve the customer journey. Conditions of Employment
• Ability to pass background check
Preferred Qualifications
• Master's degree from an accredited university or college. • Demonstrated ability to provide enterprise leadership in IT customer service and end-user support. • At least five years of experience working in an IT service environment in higher education; demonstrated understanding of the mission, goals, and complexities of higher education. • Demonstrated understanding of enterprise hardware and software support standards and practices at a large organization (20,000+). • Demonstrated experience in traditional and visual IVR, driving efficiency, and delivering a personalized and digital experience to the voice customers. Documents Needed to Apply
*Failure to upload the required documentation may lead to disqualification.
Resume
Cover Letter
Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application:
Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.
About Sac State
http://www.csus.edu/ is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement.” As the regional hub of higher education, Sac State is dedicated to https://www.csus.edu/experience/student-success/, https://www.csus.edu/diversity-inclusion/, https://www.csus.edu/experience/anchor-university/, https://www.csus.edu/university-advancement/, and https://www.csus.edu/campus-safety/.
As evidenced by the values embedded in our https://www.csus.edu/student-affairs/_internal/_documents/hornet-honor-code.pdf, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html? page.
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.
COVID-19 Vaccine Certification Information Per the https://calstate.policystat.com/policy/11030468/latest/, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy
Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).
Note to Applicants:
Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled
To apply, visit https://apptrkr.com/4594021
Federal Deposit Insurance Corporation (FDIC)
Multiple Locations (CA, DC, GA, IL, MA, MY, MO, TX)
Locations
3 vacancies in the following locations:
San Francisco, CA
Washington, DC
Atlanta, GA
Chicago, IL
Baintree, MAA
Kansas City, MO
New York, NY
Dallas, TX
Summary
These positions are located in FDITECH, of the Chief Information Officer Organization (CIOO) of the Federal Deposit Insurance Corporation (FDIC), and will be located in either the HQ's Washington Office, or one of the regional Field Office locations. The incumbent serves as an Information Technology (IT) Specialist, and provides (IT) services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment. Applicants without status should apply under FDIC announcement 2023-HQD-B0574 to be considered.
Help
Duties
At the full performance level, major duties include:
1. Manages the software development of multiple medium cost medium impact, and/or medium to high complexity IT Software Projects or assigned automated information systems (AISs) to support business customer needs.
2. Participates in FDIC research, ideation, experimentation, planning and implementation for cloud based data and analytics, and AI/ML initiatives where data, data analytics, governance, capabilities and strategy insights are needed.
3. Coordinates and provides technical software/hardware program guidance and direct technical support to the employees engaged in development of prototypes and proofs of concept.
4. Maintains an active awareness of new and innovative technological developments in the financial services sector to develop recommendations for, and to implement FDITech initiatives to promote the development and effective deployment of these technologies and innovations.
5. Participates in problems analysis, troubleshooting, and issues resolutions. Responsible for assembling the solution teams to resolve problems, resolve issues, troubleshoot, and perform analysis, resulting in working prototypes. Applies knowledge of current electronics/software engineering technology; and resolves discrepancies. Determines adequacy of software, computer, and product/system design and capabilities by performing design and code reviews.
6. Directs the evaluation and acquisition of tools and technologies to support AI/ML business requirements and the development of data and analytics services. Activities are conducted in alignment with the FDIC’s target architecture, cloud strategy, and overall data strategy.
7. Acts as primary technical monitor for FDITECH operational contract, directing contractor staff and ensuring proper interface with contractor oversight manager on contract expenditures and billing.
8. Works with internal partners, such as project team members, Section Chief, Deputy Director, and external partners, such as Business Users, other supporting groups and contractors, to complete projects/products.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify for the CG-13 grade level, applicants must have completed at least one year of specialized experience equivalent to at least grade level 12 or above in the Federal service. Specialized experience is defined as as experience participating in or supporting the delivery of software systems or applications that modernize business activities to meet customer requirements; analyzing software and/or hardware problems and promoting existing technical tools and services to solve existing challenges; and providing technical software/hardware program guidance and direct technical support to complete projects/tasks.
To qualify for the CG-14 grade level, applicants must have completed at least one year of specialized experience equivalent to at least grade level 13 or above in the Federal service. Specialized experience is defined as as experience leading or managing an IT team in application development efforts for innovative technical solutions and automations; developing contractual documentation (e.g. statements of work, task orders) for acquisitions of IT systems and equipment to support system development programs and product lines; managing contractor performance; and researching and identifying new and innovative technological developments to recommend for implementation and deployment.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Education
There is no substitution of education for the experience for this position.
Full Time
Locations
3 vacancies in the following locations:
San Francisco, CA
Washington, DC
Atlanta, GA
Chicago, IL
Baintree, MAA
Kansas City, MO
New York, NY
Dallas, TX
Summary
These positions are located in FDITECH, of the Chief Information Officer Organization (CIOO) of the Federal Deposit Insurance Corporation (FDIC), and will be located in either the HQ's Washington Office, or one of the regional Field Office locations. The incumbent serves as an Information Technology (IT) Specialist, and provides (IT) services.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency Help
This job is open to
Individuals with disabilities
Federal employees - Competitive service
Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans
Clarification from the agency
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment. Applicants without status should apply under FDIC announcement 2023-HQD-B0574 to be considered.
Help
Duties
At the full performance level, major duties include:
1. Manages the software development of multiple medium cost medium impact, and/or medium to high complexity IT Software Projects or assigned automated information systems (AISs) to support business customer needs.
2. Participates in FDIC research, ideation, experimentation, planning and implementation for cloud based data and analytics, and AI/ML initiatives where data, data analytics, governance, capabilities and strategy insights are needed.
3. Coordinates and provides technical software/hardware program guidance and direct technical support to the employees engaged in development of prototypes and proofs of concept.
4. Maintains an active awareness of new and innovative technological developments in the financial services sector to develop recommendations for, and to implement FDITech initiatives to promote the development and effective deployment of these technologies and innovations.
5. Participates in problems analysis, troubleshooting, and issues resolutions. Responsible for assembling the solution teams to resolve problems, resolve issues, troubleshoot, and perform analysis, resulting in working prototypes. Applies knowledge of current electronics/software engineering technology; and resolves discrepancies. Determines adequacy of software, computer, and product/system design and capabilities by performing design and code reviews.
6. Directs the evaluation and acquisition of tools and technologies to support AI/ML business requirements and the development of data and analytics services. Activities are conducted in alignment with the FDIC’s target architecture, cloud strategy, and overall data strategy.
7. Acts as primary technical monitor for FDITECH operational contract, directing contractor staff and ensuring proper interface with contractor oversight manager on contract expenditures and billing.
8. Works with internal partners, such as project team members, Section Chief, Deputy Director, and external partners, such as Business Users, other supporting groups and contractors, to complete projects/products.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Minimum Background Investigation (MBI) required
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .
To qualify for the CG-13 grade level, applicants must have completed at least one year of specialized experience equivalent to at least grade level 12 or above in the Federal service. Specialized experience is defined as as experience participating in or supporting the delivery of software systems or applications that modernize business activities to meet customer requirements; analyzing software and/or hardware problems and promoting existing technical tools and services to solve existing challenges; and providing technical software/hardware program guidance and direct technical support to complete projects/tasks.
To qualify for the CG-14 grade level, applicants must have completed at least one year of specialized experience equivalent to at least grade level 13 or above in the Federal service. Specialized experience is defined as as experience leading or managing an IT team in application development efforts for innovative technical solutions and automations; developing contractual documentation (e.g. statements of work, task orders) for acquisitions of IT systems and equipment to support system development programs and product lines; managing contractor performance; and researching and identifying new and innovative technological developments to recommend for implementation and deployment.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Education
There is no substitution of education for the experience for this position.
Federal Deposit Insurance Corporation (FDIC)
Washington, D.C., USA
Summary
This position is located in the Chief Information Officer Organization (CIOO), Office of the Chief Information Security Officer (OCISO) of the FDIC and directly supports developing, analyzing, and implementing IT and cybersecurity projects, planning, policy, management, and governance.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice.
Help
Duties
- Exercises discretion and independent judgment as an IT program manager and a technical expert that provides guidance regarding the facilitation, development, and technical evaluation of the Continuous Diagnostics & Mitigation (CDM) program, including policies, procedures, or supporting documentation for identifying new or emerging information technology and the ever evolving threat landscape.
- Independently identifies and develops comprehensive Corporate IT and cybersecurity policies and procedures to execute the effective management of current and/or emerging technologies of CDM program covering on-premise, cloud computing and hybrid environments.
- Serves as a subject-matter and technical expert regarding the development, direction, and ongoing update of the FDIC technology and information security design and delivery and compliance with Cybersecurity strategies, programs, and plans that lay the foundation for building the future IT environment, and ensures efforts are coordinated with FDIC's business plans.
- Develops strategies, utilizing various analytical techniques, to achieve Corporate and FDIC business goals.
- Communicates complex functional and technical requirements, issues, and problems to both technical and non-technical personnel; manages briefings to senior executive management on assigned functional areas and issues that are complex or controversial.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here . To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 14 level or above in the Federal service. Specialized experience is defined as: Specialized experience is defined as experience (1) managing information security initiatives or programs; (2) defining roadmaps, strategies, and maturity and governance models based on the interpretation of cybersecurity mandates, policies and requirements; and (3) testing and evaluating IT internal controls for compliance with regulatory and statutory requirements for an IT organization.
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Additional information
Selectee(s) for this position will be required to report to their duty station office 3 days per week beginning January 1, 2024.
Full Time
Summary
This position is located in the Chief Information Officer Organization (CIOO), Office of the Chief Information Security Officer (OCISO) of the FDIC and directly supports developing, analyzing, and implementing IT and cybersecurity projects, planning, policy, management, and governance.
Learn more about this agency Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All United States Citizens. This is a Direct-Hire Public Notice.
Help
Duties
- Exercises discretion and independent judgment as an IT program manager and a technical expert that provides guidance regarding the facilitation, development, and technical evaluation of the Continuous Diagnostics & Mitigation (CDM) program, including policies, procedures, or supporting documentation for identifying new or emerging information technology and the ever evolving threat landscape.
- Independently identifies and develops comprehensive Corporate IT and cybersecurity policies and procedures to execute the effective management of current and/or emerging technologies of CDM program covering on-premise, cloud computing and hybrid environments.
- Serves as a subject-matter and technical expert regarding the development, direction, and ongoing update of the FDIC technology and information security design and delivery and compliance with Cybersecurity strategies, programs, and plans that lay the foundation for building the future IT environment, and ensures efforts are coordinated with FDIC's business plans.
- Develops strategies, utilizing various analytical techniques, to achieve Corporate and FDIC business goals.
- Communicates complex functional and technical requirements, issues, and problems to both technical and non-technical personnel; manages briefings to senior executive management on assigned functional areas and issues that are complex or controversial.
Help
Requirements
Conditions of Employment
Registration with the Selective Service.
U.S. Citizenship is required.
Employment Conditions.
Completion of Financial Disclosure may be required.
Background Investigation (BI) required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here . To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the grade 14 level or above in the Federal service. Specialized experience is defined as: Specialized experience is defined as experience (1) managing information security initiatives or programs; (2) defining roadmaps, strategies, and maturity and governance models based on the interpretation of cybersecurity mandates, policies and requirements; and (3) testing and evaluating IT internal controls for compliance with regulatory and statutory requirements for an IT organization.
You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:
• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no substitution of education for the experience for this position.
Additional information
Selectee(s) for this position will be required to report to their duty station office 3 days per week beginning January 1, 2024.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The mission of the Division of Examinations is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.
If selected, you will join a well-respected team that is responsible for supporting EXAMS' mission to conduct and coordinate the nationwide examination program for entities over which the Commission has regulatory authority.
Typical Duties:
Lead and manage staff in the Division's Office of Technology Services engaged in technology operations, solutions delivery, and the provision of examination support services; Direct the work of the Office through subordinate supervisors. Exercising delegated supervisory authority in the establishment and issuance of technical and administrative guidance; Assess operational shortfalls, identifying opportunities for improvement, initiating technology exploration, and evaluating processes and technologies that may have the potential to improve the effectiveness of the mission of the organization; Provide leadership to the Office's staff in improving the processes and procedures that enhance the effectiveness, efficiency, and productivity of the program. Monitors program indicators to ensure that support being provided meets mission requirements; Represent the Division's technology interests, needs and requirements in agency-level decision-making, including in particular by coordinating with the agency's CIO and Office of Information Technology; Develop and implementing IT strategic plans. Ensuring effective integration of examination systems and technology with other agency Divisions and Offices; Assess and prioritizing examiner technology needs; evaluating and prioritizing ongoing/proposed examination program IT projects; and Advise and receiving input from the Division's Managing Executive and senior leadership team concerning technology needs, projects and resources. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK 17. PROBATIONARY PERIOD: This appointment may require completion of a two-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-14 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. BASIC REQUIREMENT : Applicant must possess IT related experience demonstrating each of the four competencies:
Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); Collaborating with customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to identify their information technology needs or to resolve their hardware and software problems (Customer service); Explaining technical information orally to non-technical audiences (Oral Communication); and Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving). MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement
SK-17: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level: overseeing software development and implementation; coordinating the work of others such as project managers, technical leads, software developers, business systems analysts; managing contract resources; maintaining customer relationships and expectations; and evaluating and/or developing program policies or procedures.
In addition, applicant must have at least one year of specialized experience equivalent to at least the GS/SK-14 level performing at least four of the following functions:
Served as a strategic advisor to senior management regarding technology-related risks and governance practices; Applied industry best practices, innovative methodologies, and analytical processes to the planning, design, and implementation of new and improved applications; Led multiple teams of staff with varying backgrounds (e.g., legal, accounting, examining) from geographically dispersed locations to include professional support service programs; Developed, implemented and managed the IT budget formulation and execution at the enterprise level across multiyear initiatives; Drafted technical documents including memos/briefs, responses and justifications for IT/other initiatives. Education
This job does not have an education qualification requirement.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The mission of the Division of Examinations is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.
If selected, you will join a well-respected team that is responsible for supporting EXAMS' mission to conduct and coordinate the nationwide examination program for entities over which the Commission has regulatory authority.
Typical Duties:
Lead and manage staff in the Division's Office of Technology Services engaged in technology operations, solutions delivery, and the provision of examination support services; Direct the work of the Office through subordinate supervisors. Exercising delegated supervisory authority in the establishment and issuance of technical and administrative guidance; Assess operational shortfalls, identifying opportunities for improvement, initiating technology exploration, and evaluating processes and technologies that may have the potential to improve the effectiveness of the mission of the organization; Provide leadership to the Office's staff in improving the processes and procedures that enhance the effectiveness, efficiency, and productivity of the program. Monitors program indicators to ensure that support being provided meets mission requirements; Represent the Division's technology interests, needs and requirements in agency-level decision-making, including in particular by coordinating with the agency's CIO and Office of Information Technology; Develop and implementing IT strategic plans. Ensuring effective integration of examination systems and technology with other agency Divisions and Offices; Assess and prioritizing examiner technology needs; evaluating and prioritizing ongoing/proposed examination program IT projects; and Advise and receiving input from the Division's Managing Executive and senior leadership team concerning technology needs, projects and resources. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK 17. PROBATIONARY PERIOD: This appointment may require completion of a two-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-14 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. BASIC REQUIREMENT : Applicant must possess IT related experience demonstrating each of the four competencies:
Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); Collaborating with customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to identify their information technology needs or to resolve their hardware and software problems (Customer service); Explaining technical information orally to non-technical audiences (Oral Communication); and Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving). MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement
SK-17: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level: overseeing software development and implementation; coordinating the work of others such as project managers, technical leads, software developers, business systems analysts; managing contract resources; maintaining customer relationships and expectations; and evaluating and/or developing program policies or procedures.
In addition, applicant must have at least one year of specialized experience equivalent to at least the GS/SK-14 level performing at least four of the following functions:
Served as a strategic advisor to senior management regarding technology-related risks and governance practices; Applied industry best practices, innovative methodologies, and analytical processes to the planning, design, and implementation of new and improved applications; Led multiple teams of staff with varying backgrounds (e.g., legal, accounting, examining) from geographically dispersed locations to include professional support service programs; Developed, implemented and managed the IT budget formulation and execution at the enterprise level across multiyear initiatives; Drafted technical documents including memos/briefs, responses and justifications for IT/other initiatives. Education
This job does not have an education qualification requirement.
Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
U.S. Securities and Exchange Commission
Washington, D.C., USA
Agency : U.S. Securities and Exchange Commission
Position : Information Technology Specialist, SK-2210-12/13
Promotion Potential : SK-13
Open & Close Dates : 08/03/2023 to 08/16/2023
Salary : $103,136 - $207,791 per year
Location : Washington, DC
Vacancies : One (1)
Job Link : https://www.usajobs.gov/job/741345200
Summary :
This position is within the Office of Human Resources - HR Technology & Information Management Branch located in Washington, DC.
The Office of Human Resources (OHR) provides leadership for the strategic management of the SEC's human capital by administering programs, establishing policies, and ensuring compliance with federal regulations.
Conditions of Employment:
This position is open to U.S. Citizens.
Typical duties include:
Serving as a project manager for Human Resources Information Systems implementations throughout all aspects of the System Development Life Cycle
Performing comprehensive needs analysis to define opportunities for new or improved business process solutions and consult with customers to identify and specify requirements, develop overall functional and systems requirements, and specifications
Serving as a technical specialist with responsibility for performing tasks involving defining or designing business and application processes, followed by researching and identifying technology solutions to meet customer's needs
Refer to the announcement on www.USAJOBS.gov for additional duties.
Qualifications
BASIC REQUIREMENT: All applicants must possess the following:
Applicant must possess IT related experience demonstrating each of the four competencies: 1) Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); 2) Collaborating with customers to identify their information technology needs or to resolve their hardware and software problems (Customer Service); 3) Explaining technical information orally to non-technical audiences (Oral Communication); and 4) Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving).
MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX). SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX); AND 4) Conducting data analysis using a human capital repository and building dashboards in ServiceNow, Micro Strategies, PowerBi or other workflow tools to present data in consumable formats that allow for data-driven decisions to be made.
*** The SEC offers enhanced pay and benefits plus the standard Federal benefits. Apply today! ***
Full Time
Agency : U.S. Securities and Exchange Commission
Position : Information Technology Specialist, SK-2210-12/13
Promotion Potential : SK-13
Open & Close Dates : 08/03/2023 to 08/16/2023
Salary : $103,136 - $207,791 per year
Location : Washington, DC
Vacancies : One (1)
Job Link : https://www.usajobs.gov/job/741345200
Summary :
This position is within the Office of Human Resources - HR Technology & Information Management Branch located in Washington, DC.
The Office of Human Resources (OHR) provides leadership for the strategic management of the SEC's human capital by administering programs, establishing policies, and ensuring compliance with federal regulations.
Conditions of Employment:
This position is open to U.S. Citizens.
Typical duties include:
Serving as a project manager for Human Resources Information Systems implementations throughout all aspects of the System Development Life Cycle
Performing comprehensive needs analysis to define opportunities for new or improved business process solutions and consult with customers to identify and specify requirements, develop overall functional and systems requirements, and specifications
Serving as a technical specialist with responsibility for performing tasks involving defining or designing business and application processes, followed by researching and identifying technology solutions to meet customer's needs
Refer to the announcement on www.USAJOBS.gov for additional duties.
Qualifications
BASIC REQUIREMENT: All applicants must possess the following:
Applicant must possess IT related experience demonstrating each of the four competencies: 1) Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail); 2) Collaborating with customers to identify their information technology needs or to resolve their hardware and software problems (Customer Service); 3) Explaining technical information orally to non-technical audiences (Oral Communication); and 4) Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving).
MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX). SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX); AND 4) Conducting data analysis using a human capital repository and building dashboards in ServiceNow, Micro Strategies, PowerBi or other workflow tools to present data in consumable formats that allow for data-driven decisions to be made.
*** The SEC offers enhanced pay and benefits plus the standard Federal benefits. Apply today! ***
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in Library Science from a library school program accredited by the American Library Association and two years of professional library experience, including one year of supervisory/leadworker experience. Must have own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. This is a repost. Previous applicants need not to apply. Position Summary This is advanced professional and specialized supervisory work with some administrative and managerial responsibilities within the Alachua County Library District, requiring professional judgment, and current knowledge of library services, available technologies and managerial techniques learned through formal professional education and experience. An employee in this classification is responsible for assignments involving significant responsibility and decision-making such as the supervision of a department, branch or other section of a major library division. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties Serves as assistant to the Branch, Department, or Section Manager. Assumes administrative and supervisory responsibility for the Branch, Department, or Section in the absence of the Manager and coordinates service delivery and the safety and security of staff and public. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation, as required. Assists Manager in establishing plans, priorities, and procedures and recommends changes in organization structure and resource allocation to meet library goals. Provides information services and guidance to library patrons in the selection, organization, and interpretation of library materials, and in the effective use of technology and library facilities. Develops materials collections District-wide by selecting materials for acquisition, rotating materials throughout the District, and weeding of materials from the collection. Reviews employee and patron recommendations on materials. Supervises the development and maintenance of library catalogs. Resolves problems involving subordinate staff and/or the public. Assists Manager in the preparation of Library District budgets. Plans and coordinates special projects to enhance Library services to patrons and the community. Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of professional principles, practices, systems, and techniques of public librarianship. Considerable knowledge of the major fields of learning comprising the social sciences, natural sciences, and humanities. Knowledge of technological, general and specialized reference sources. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. Ability to use word processing, presentation and spreadsheet applications. Ability to use emerging technology for patron service. Ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Ability to prepare, organize and provide public presentations and programs of interest. Ability to establish and maintain effective working relationships with co-workers and library patrons, and civic organizations. Ability to communicate effectively both verbally and in writing. Ability to maintain complex records, perform in depth research and prepare reports PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to loud. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Full-time
Minimum Qualifications Master's degree in Library Science from a library school program accredited by the American Library Association and two years of professional library experience, including one year of supervisory/leadworker experience. Must have own means of transportation. Successful completion of a criminal history background investigation is required prior to employment. This is a repost. Previous applicants need not to apply. Position Summary This is advanced professional and specialized supervisory work with some administrative and managerial responsibilities within the Alachua County Library District, requiring professional judgment, and current knowledge of library services, available technologies and managerial techniques learned through formal professional education and experience. An employee in this classification is responsible for assignments involving significant responsibility and decision-making such as the supervision of a department, branch or other section of a major library division. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties Serves as assistant to the Branch, Department, or Section Manager. Assumes administrative and supervisory responsibility for the Branch, Department, or Section in the absence of the Manager and coordinates service delivery and the safety and security of staff and public. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation, as required. Assists Manager in establishing plans, priorities, and procedures and recommends changes in organization structure and resource allocation to meet library goals. Provides information services and guidance to library patrons in the selection, organization, and interpretation of library materials, and in the effective use of technology and library facilities. Develops materials collections District-wide by selecting materials for acquisition, rotating materials throughout the District, and weeding of materials from the collection. Reviews employee and patron recommendations on materials. Supervises the development and maintenance of library catalogs. Resolves problems involving subordinate staff and/or the public. Assists Manager in the preparation of Library District budgets. Plans and coordinates special projects to enhance Library services to patrons and the community. Ensure patron compliance of all policies and procedures through effective communication and enforcement. Performs related work as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of professional principles, practices, systems, and techniques of public librarianship. Considerable knowledge of the major fields of learning comprising the social sciences, natural sciences, and humanities. Knowledge of technological, general and specialized reference sources. Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service. Ability to use word processing, presentation and spreadsheet applications. Ability to use emerging technology for patron service. Ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance. Ability to prepare, organize and provide public presentations and programs of interest. Ability to establish and maintain effective working relationships with co-workers and library patrons, and civic organizations. Ability to communicate effectively both verbally and in writing. Ability to maintain complex records, perform in depth research and prepare reports PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is required to reach and be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus associated with the constant use of printed matter and computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to loud. Supplemental Information • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.