The Portland Japanese Garden is a not-for-profit 501(c)(3) organization based in Portland, Oregon. The permanent staff numbers around 100, and our staff size increases to approximately 140 during the summer season. We take pride in our world-class setting and our friendly work environment. Our organization is known locally, nationally, and internationally for excellence.
Portland Japanese Garden’s International Japanese Garden Training Center (TC) offers learners of all levels the opportunity to gain a deeper understanding of the Japanese garden and the other art forms connected to it. As the Garden’s educational wing and the only such program outside of Japan, TC teaches the traditional skills and techniques for creating and fostering Japanese gardens, while acquainting learners with the Garden’s cultural heart, in addition to offering a critical bridge to the repository of historical and academic knowledge through its global network of individuals and institutions. Learners range from elementary school students using haiku to express their thoughts and dreams, to general garden novice enthusiasts, to accomplished garden professionals and researchers. Workshops, themed tours, school programs, lectures, and professional-level programs including seminars and intensives take place at the Garden and offsite venues.
The Training Center Director (TC Director) reports to and assists the Arlene Schnitzer Curator of Culture, Art, and Education (Curator of CAE) in ensuring that the overall TC programmatic direction is aligned with the larger organizational mission and goals. The TC Director delivers this through creating curriculums for the TC and its programs in conjunction with the Garden Curator, while providing oversight for each of the activities/programs. These programs are expected to meet TC’s core standards and values and respond to the learning needs of a variety of participants from diverse backgrounds . The TC Director currently supervises a team of two, consisting of a Program Manager and Program Assistant.
The TC Director will initially be located at our remote office, just off the Sylvan exit of Highway 26, with the possibility to work remotely up to two days per week . Upon completion of the Institute campus (2025), located approximately 3 miles from Portland Japanese Garden, the TC Director’s office is anticipated to relocate to the Institute campus. Travel to and from PJG’s primary campus in Washington Park, and its soon-to-be-developed secondary campus in NW Portland, is expected.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including the booster. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Programmatic planning and curriculum development
In collaboration with the Garden Curator and Curator of CAE, plan TC’s year-to-year program schedule, with attention to scheduling, target audiences, programming by other departments, facility and resource availability and budget
Take a proactive role in identifying, proposing, and building collaborative and strategic partnerships with a wide range of individuals, organizations, local community groups, and national and international organizations relating to landscape architecture, Japanese gardens, and related arts
Create, carry out, evaluate, and, on an ongoing basis, refine curriculum structure and teaching materials for existing programs
Curate, organize, and present a themed public speaker series, collaborating with other departments on theme and focus as appropriate
Develop, implement, and continually refine and monitor accreditation, certification, and evaluation procedures with targeted professional associations for professional-level educational programs in the US and Japan
Work cooperatively and proactively with the Development department to help identify and solicit appropriate funding sources and, in collaboration with the Grants Administrator, work with other relevant departments to ensure that grants are correctly used and tracked
Procure, manage quality control, and supervise the work of outside contractors including educators, videographers, curriculum writers, and others as needed to support programs
The TC Director occasionally travels to Japan and elsewhere in the US to research programmatic possibilities and network with other cultural/academic/landscape professionals and other key partners to explore collaborative project possibilities through partnerships
Training facility maintenance/development
In collaboration with the Garden Curator and Curator of CAE, devise plans to maintain and refine the current TC facilities, both on-site and off-site, while identifying and developing new facilities according to TC and its participants’ growing needs
Provide assistance and advice on ways in which the new Japan Institute campus can better serve TC’s programmatic activities and the community at large
Outreach and communication
Collaborate with the Marketing department to develop and implement marketing strategies and communications materials for target audiences
Represent TC through outreach at events in the wider professional community to propagate TC’s mission and build a robust network while recruiting quality students
Produce monthly content for promoting TC’s programs through the Garden’s media channels including newsletter, magazine, website, and others
Supervise and manage the Program Manager and Assistant
Create, manage and track annual budgets and projected revenue and expenses.
Occasional other duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Serve as a role model for Garden volunteers, providing support and encouragement to volunteers in their roles across the Garden
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
At least 5 years’ experience in research, both field and theoretical, on Japanese garden/landscape design and practice, with a successful track record in teaching and/or program development and management at vocational institution or other education-centered organizations
Bachelor's degree required
Excellent verbal, written, and interpersonal skills
Must be proficient in Microsoft Office, especially Outlook, Word, and Excel
Proficiency in Japanese or Spanish is a plus
Special Requirements
Must be able to remain in a stationary position and/or move about the Garden for several hours
Must be able to lift up to 25 lbs. on occasion
Occasional evening and weekend work required
Valid driver’s license and reliable vehicle to travel between the various Garden campuses (mileage reimbursement provided)
Compensation & Schedule
Salary: $75,000 - $85,000/year
This is a full-time, salaried position with 40 – 45 hours per week. Schedule is generally Monday through Friday, 8:30am to 5:00pm.
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid time off:
Vacation: 3 weeks per calendar year to start, with periodic increases per the employee handbook
Sick: 10 days per calendar year
Holidays: 10 holidays per year
free access to the Employee Assistance Program (EAP)
Applications
To apply, please submit a resume, cover letter, and three work-related references through our online Career Center . Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Full Time
Portland Japanese Garden’s International Japanese Garden Training Center (TC) offers learners of all levels the opportunity to gain a deeper understanding of the Japanese garden and the other art forms connected to it. As the Garden’s educational wing and the only such program outside of Japan, TC teaches the traditional skills and techniques for creating and fostering Japanese gardens, while acquainting learners with the Garden’s cultural heart, in addition to offering a critical bridge to the repository of historical and academic knowledge through its global network of individuals and institutions. Learners range from elementary school students using haiku to express their thoughts and dreams, to general garden novice enthusiasts, to accomplished garden professionals and researchers. Workshops, themed tours, school programs, lectures, and professional-level programs including seminars and intensives take place at the Garden and offsite venues.
The Training Center Director (TC Director) reports to and assists the Arlene Schnitzer Curator of Culture, Art, and Education (Curator of CAE) in ensuring that the overall TC programmatic direction is aligned with the larger organizational mission and goals. The TC Director delivers this through creating curriculums for the TC and its programs in conjunction with the Garden Curator, while providing oversight for each of the activities/programs. These programs are expected to meet TC’s core standards and values and respond to the learning needs of a variety of participants from diverse backgrounds . The TC Director currently supervises a team of two, consisting of a Program Manager and Program Assistant.
The TC Director will initially be located at our remote office, just off the Sylvan exit of Highway 26, with the possibility to work remotely up to two days per week . Upon completion of the Institute campus (2025), located approximately 3 miles from Portland Japanese Garden, the TC Director’s office is anticipated to relocate to the Institute campus. Travel to and from PJG’s primary campus in Washington Park, and its soon-to-be-developed secondary campus in NW Portland, is expected.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including the booster. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Programmatic planning and curriculum development
In collaboration with the Garden Curator and Curator of CAE, plan TC’s year-to-year program schedule, with attention to scheduling, target audiences, programming by other departments, facility and resource availability and budget
Take a proactive role in identifying, proposing, and building collaborative and strategic partnerships with a wide range of individuals, organizations, local community groups, and national and international organizations relating to landscape architecture, Japanese gardens, and related arts
Create, carry out, evaluate, and, on an ongoing basis, refine curriculum structure and teaching materials for existing programs
Curate, organize, and present a themed public speaker series, collaborating with other departments on theme and focus as appropriate
Develop, implement, and continually refine and monitor accreditation, certification, and evaluation procedures with targeted professional associations for professional-level educational programs in the US and Japan
Work cooperatively and proactively with the Development department to help identify and solicit appropriate funding sources and, in collaboration with the Grants Administrator, work with other relevant departments to ensure that grants are correctly used and tracked
Procure, manage quality control, and supervise the work of outside contractors including educators, videographers, curriculum writers, and others as needed to support programs
The TC Director occasionally travels to Japan and elsewhere in the US to research programmatic possibilities and network with other cultural/academic/landscape professionals and other key partners to explore collaborative project possibilities through partnerships
Training facility maintenance/development
In collaboration with the Garden Curator and Curator of CAE, devise plans to maintain and refine the current TC facilities, both on-site and off-site, while identifying and developing new facilities according to TC and its participants’ growing needs
Provide assistance and advice on ways in which the new Japan Institute campus can better serve TC’s programmatic activities and the community at large
Outreach and communication
Collaborate with the Marketing department to develop and implement marketing strategies and communications materials for target audiences
Represent TC through outreach at events in the wider professional community to propagate TC’s mission and build a robust network while recruiting quality students
Produce monthly content for promoting TC’s programs through the Garden’s media channels including newsletter, magazine, website, and others
Supervise and manage the Program Manager and Assistant
Create, manage and track annual budgets and projected revenue and expenses.
Occasional other duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Serve as a role model for Garden volunteers, providing support and encouragement to volunteers in their roles across the Garden
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
At least 5 years’ experience in research, both field and theoretical, on Japanese garden/landscape design and practice, with a successful track record in teaching and/or program development and management at vocational institution or other education-centered organizations
Bachelor's degree required
Excellent verbal, written, and interpersonal skills
Must be proficient in Microsoft Office, especially Outlook, Word, and Excel
Proficiency in Japanese or Spanish is a plus
Special Requirements
Must be able to remain in a stationary position and/or move about the Garden for several hours
Must be able to lift up to 25 lbs. on occasion
Occasional evening and weekend work required
Valid driver’s license and reliable vehicle to travel between the various Garden campuses (mileage reimbursement provided)
Compensation & Schedule
Salary: $75,000 - $85,000/year
This is a full-time, salaried position with 40 – 45 hours per week. Schedule is generally Monday through Friday, 8:30am to 5:00pm.
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid time off:
Vacation: 3 weeks per calendar year to start, with periodic increases per the employee handbook
Sick: 10 days per calendar year
Holidays: 10 holidays per year
free access to the Employee Assistance Program (EAP)
Applications
To apply, please submit a resume, cover letter, and three work-related references through our online Career Center . Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Portland Japanese Garden
Portland Japanese Garden, Southwest Kingston Avenue, Portland, OR, USA
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Full Time
Portland Japanese Garden – a 501(c)(3) non-profit in Portland, Oregon – is hiring for a Retail Manager (RM). The Retail Manager is responsible for overseeing all aspects of the Retail department, including overall staff development and management, financial budgeting, reporting, and optimizing the customer experience in adherence to Garden standards. The Retail Manager reports to the Director of Guest Experience (DGE). This position works from the primary Garden campus, located at 611 SW Kingston Ave.
The benefits packet for this position includes 100% employer-paid insurance premiums for medical, vision, and dental insurance and a 4% employer match on the 401k.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including at least one booster shot. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Staff Management
Mentor, coach, and develop Retail staff to promote a work environment where team members’ input and individual strengths are encouraged and valued, and performance issues or conflicts are addressed promptly and fairly
Oversee overall performance management, hiring, and training of Retail staff, ensuring guest experience is the primary focus
Create weekly schedules and manage staff timesheets
Develop and maintain department policies, procedures, and training resources
Responsible for overseeing and training Retail staff on POS procedures, cash handling, Garden policies/procedures, product knowledge/presentation, and customer service standards
Operations
Work as needed in the Garden Gift Shops (shops), developing knowledge of and ability to perform all front-of-house functions, ensuring functional continuity and being the primary role model for positive, proactive customer service
Serve as primary Retail Manager on Duty, which includes opening and closing the shops, troubleshooting POS or operational issues, and responding to guest concerns
Attend regular meetings with Retail leadership regarding staff management, Garden events or policies, product merchandising strategies, revenue goals, etc
Oversee inventory and shipping policies and procedures
Work closely with IT to maintain and make improvements to hardware and software
Oversee operational aspects, including installation, breakdown and inter-department coordination, of Behind the Shoji summer marketplace, “Garden” Gift Shop, and other retail Garden programs and exhibitions
Oversee the restocking/merchandising of shops, and in conjunction with the Director of Buying and Merchandising (DBM), ensure retail spaces are optimally merchandised and presentable in alignment with the aesthetics and mission of the Garden
Collaborate with Cultural and Exhibition Department Managers and DBM to integrate retail elements, when appropriate, into Garden programs and events
Collaborate with Director of Marketing and DBM to ensure Retail marketing collateral is in alignment with the aesthetics and mission of the Garden and maximizes sales
Collaborate with Garden curators to develop working knowledge of Japanese aesthetic and culture
Engage in external events/associations to develop department knowledge of retail and customer service trends
Financial
Responsible for evaluating and improving financial performance by meeting key sales and profit performance targets including revenue, capture rate, average sale per visitor, profit margin and shrinkage
Develop and manage annual Retail budget
Oversee end-of-month reports including Sales, COGS, Inventory Returned/Received and Ending Inventory Balance, and work closely with Finance department to ensure accuracy
In conjunction with Inventory Specialist and Finance Department, oversee and participate in annual physical inventory count process including preparation, counting, and rectifying any discrepancies
Oversee and participate in department deposit and cash handling procedures
Other periodic duties as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum four years retail experience, with at least two years in a management role
Proven track record of excellent customer service and effective team leadership skills
Excellent verbal and written English communication skills
Proficient on a computer, and in-depth knowledge of point-of-sale software and other programs such as Microsoft Word, Excel, and Outlook
Special Requirements
Flexible work schedule and able to accommodate changing Garden needs, including working occasional overtime
Must successfully complete first aid training, provided by the Garden
Must be comfortable lifting up to 40lbs
Must be able to remain in a standing position and/or move about the Gift Shops for several hours
Knowledge of Japanese culture and/or bilingual in Japanese is a plus
Current driver’s license; must be able to supply a satisfactory DMV report once hired
Compensation & Schedule
Wage: $55,000 - $65,000/year, depending on experience
This is a full-time, salaried position with 40-45 hours per week. Regular workdays vary but are generally Sunday-Thursday. Shifts are typically 8-9 hours (plus ½ hour lunch) between 7:30am–7:30pm but may be needed for occasional Friday/Saturday shifts and/or evenings
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Transportation
The Garden is located at 611 SW Kingston Avenue, in Washington Park. Below are the transportation options for staff commuting to the Garden:
Parking: Staff may park in the pay-to-park spaces throughout Washington Park. The cost is $8/day, or staff may request parking permits from Washington Park. The Garden subsidizes a portion of the cost for parking permits; the cost for staff is $75/month during the high season (March – September) and $50/month during the low season (October – February).
Bus Passes: For staff who take public transit as their primary means of commuting to the Garden, we provide paid bus passes. Full-time staff receive a monthly TriMet pass, and part-time staff receive daily passes, based on their work schedule.
Transportation Stipend: Staff who take any form of alternative transit to get to work qualify for a $5 daily stipend. This includes taking public transit, walking, biking, carpooling, or getting dropped off. The only staff who do not qualify for the stipend are those who are receiving a bus pass through the Garden.
Applications
To apply, please submit a resume, cover letter, and three work-related references. Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Portland Japanese Garden – a 501(c)(3) nonprofit in Portland, Oregon – is hiring for a Director of Human Resources (HR). The Director of HR is responsible for overseeing all HR functions of the organization, including hiring, onboarding, performance management, termination, compensation, benefits, and payroll. This role supports a current staff size of about 130 employees, across multiple campuses. The Director of HR is also responsible for overseeing the Human Resources Assistant, and reports to the Chief Financial Officer.
The Director of HR will initially be located at our remote office, just off the Sylvan exit of Highway 26, and may choose to work remotely up to two days per week. Upon completion of the Institute campus (2025), located approximately 3 miles from Portland Japanese Garden, the Director’s office is anticipated to relocate to the Institute campus. Travel to and from PJG’s primary campus in Washington Park, and its soon-to-be-developed secondary campus in NW Portland, is expected.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including the initial booster vaccine. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Lead key HR initiatives, including HR policies, recruitment, hiring, orientation, compensation analysis, talent development, and employee relations
Collaborate with Executive Team, by virtue of quarterly meetings, to understand the organization’s goals and strategies related to staffing, recruiting, performance management, and retention
Provide initial and ongoing training to managers relating to performance management of their staff and disciplinary matters, including proper documentation
Work with and advise managers on effective ways to motivate employees, communicate performance expectations, discuss employee performance, and recognize exemplary work
Actively promote an inclusive and equitable work environment, participate in the organization’s DEI committee, and propose policies and practices that support the organization’s DEI efforts
With assistance from the HR Assistant, oversee all aspects of the hiring and onboarding process, including conducting interviews and new-hire orientations
Direct employee concerns to appropriate responders in the organization, ensure these concerns or complaints have been appropriately addressed and documented, and all necessary follow-up has been completed
Work with insurance broker annually to negotiate renewal rates, and oversee benefits eligibility and enrollments, both during the annual open enrollment period, and as necessary for new hires
Oversee all benefit enrollments and related, which are processed by the HR Assistant
Process semi-monthly payroll, ensuring accuracy and timely submission (we currently use Paychex)
Serve as back-up for entering payroll, when HR Assistant is out on PTO
Provide ongoing training around company policies and procedures to staff
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to advocate for changes in policy, practice, and resources to the Executive Team
Ensure the Employee Handbook and internal forms are updated and consistent with current federal and state employment laws
Track leaves of absence and ensure compliance with all leave laws – including FMLA, OFLA, and ADA – and obtain and verify supporting medical paperwork and information
Process unemployment claims, and attend administrative hearings as needed
Conduct exit interviews and oversee the completion of termination checklists
Oversee the maintenance and organization of personnel files
Lead or facilitate Staff Hospitality Committee to plan staff events and parties
Develop and oversee budget for HR Department
Supervise and support the HR Assistant
Other periodic duties, as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum of 5 years of HR experience
Minimum of 2 years of supervisory experience
Prior experience in processing payroll preferred
Thorough knowledge of federal, state, and local employment laws
Ability to handle sensitive information and maintain a high level of confidentiality
Detail-oriented with exceptional organization skills
Excellent time management skills, with a proven ability to meet deadlines
Ability to remain flexible with shifting priorities
Strong interpersonal skills
Excellent verbal and written communication skills
Service orientation, actively looking for ways to help others
Proficient with Microsoft Office Suite (Outlook, Word, Excel)
Special Requirements
Must be able to remain in a stationary position and/or move about the Garden campuses for several hours
Valid driver’s license and reliable vehicle to travel between the various Garden campuses (mileage reimbursement provided)
Compensation & Schedule
Wage: $80,000-$85,000/year
This is a full-time, salaried-exempt position, 40-45 hours per week. Shifts are typically 8:30am-5:00pm, Monday – Friday (includes a 30-minutes lunch break).
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Applications To apply, please submit a resume, cover letter, and three work-related references through our online Career Center . Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.
Full Time
Portland Japanese Garden – a 501(c)(3) nonprofit in Portland, Oregon – is hiring for a Director of Human Resources (HR). The Director of HR is responsible for overseeing all HR functions of the organization, including hiring, onboarding, performance management, termination, compensation, benefits, and payroll. This role supports a current staff size of about 130 employees, across multiple campuses. The Director of HR is also responsible for overseeing the Human Resources Assistant, and reports to the Chief Financial Officer.
The Director of HR will initially be located at our remote office, just off the Sylvan exit of Highway 26, and may choose to work remotely up to two days per week. Upon completion of the Institute campus (2025), located approximately 3 miles from Portland Japanese Garden, the Director’s office is anticipated to relocate to the Institute campus. Travel to and from PJG’s primary campus in Washington Park, and its soon-to-be-developed secondary campus in NW Portland, is expected.
COVID-19 Vaccination Policy: For the safety of our staff, volunteers, and guests, Portland Japanese Garden requires all staff and volunteers to be vaccinated against the COVID-19 virus, including the initial booster vaccine. Candidates must be fully vaccinated by their hire date and must provide proof of vaccination upon hire.
Primary Duties
Lead key HR initiatives, including HR policies, recruitment, hiring, orientation, compensation analysis, talent development, and employee relations
Collaborate with Executive Team, by virtue of quarterly meetings, to understand the organization’s goals and strategies related to staffing, recruiting, performance management, and retention
Provide initial and ongoing training to managers relating to performance management of their staff and disciplinary matters, including proper documentation
Work with and advise managers on effective ways to motivate employees, communicate performance expectations, discuss employee performance, and recognize exemplary work
Actively promote an inclusive and equitable work environment, participate in the organization’s DEI committee, and propose policies and practices that support the organization’s DEI efforts
With assistance from the HR Assistant, oversee all aspects of the hiring and onboarding process, including conducting interviews and new-hire orientations
Direct employee concerns to appropriate responders in the organization, ensure these concerns or complaints have been appropriately addressed and documented, and all necessary follow-up has been completed
Work with insurance broker annually to negotiate renewal rates, and oversee benefits eligibility and enrollments, both during the annual open enrollment period, and as necessary for new hires
Oversee all benefit enrollments and related, which are processed by the HR Assistant
Process semi-monthly payroll, ensuring accuracy and timely submission (we currently use Paychex)
Serve as back-up for entering payroll, when HR Assistant is out on PTO
Provide ongoing training around company policies and procedures to staff
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to advocate for changes in policy, practice, and resources to the Executive Team
Ensure the Employee Handbook and internal forms are updated and consistent with current federal and state employment laws
Track leaves of absence and ensure compliance with all leave laws – including FMLA, OFLA, and ADA – and obtain and verify supporting medical paperwork and information
Process unemployment claims, and attend administrative hearings as needed
Conduct exit interviews and oversee the completion of termination checklists
Oversee the maintenance and organization of personnel files
Lead or facilitate Staff Hospitality Committee to plan staff events and parties
Develop and oversee budget for HR Department
Supervise and support the HR Assistant
Other periodic duties, as assigned
Other Responsibilities
Familiarize oneself with the organization and the Employee Handbook
Get to know fellow staff members, developing trust, establishing credibility, encouraging teamwork, and creating an atmosphere of open, honest, two-way communication
Be welcoming and friendly with PJG volunteers, Board members, and visitors
Maintain a high level of professionalism in manner and appearance
Adhere to Garden Dress Code (business casual)
Qualifications Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the position, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for this role.
Minimum of 5 years of HR experience
Minimum of 2 years of supervisory experience
Prior experience in processing payroll preferred
Thorough knowledge of federal, state, and local employment laws
Ability to handle sensitive information and maintain a high level of confidentiality
Detail-oriented with exceptional organization skills
Excellent time management skills, with a proven ability to meet deadlines
Ability to remain flexible with shifting priorities
Strong interpersonal skills
Excellent verbal and written communication skills
Service orientation, actively looking for ways to help others
Proficient with Microsoft Office Suite (Outlook, Word, Excel)
Special Requirements
Must be able to remain in a stationary position and/or move about the Garden campuses for several hours
Valid driver’s license and reliable vehicle to travel between the various Garden campuses (mileage reimbursement provided)
Compensation & Schedule
Wage: $80,000-$85,000/year
This is a full-time, salaried-exempt position, 40-45 hours per week. Shifts are typically 8:30am-5:00pm, Monday – Friday (includes a 30-minutes lunch break).
Benefits:
health, dental, and vision insurance (premium 100% covered for employees), with partial deductible reimbursement
401k plan (after 6 months, with 4% employer match after 1 year)
flexible spending accounts for medical and dependent care expenses
paid vacation, sick, and holiday time
free access to the Employee Assistance Program (EAP)
Applications To apply, please submit a resume, cover letter, and three work-related references through our online Career Center . Incomplete applications will not be considered. Please no phone calls or hand delivered applications. Applications will be accepted until the position is filled.